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Kloof Street Hotel

Review Summary

4.6 out of 5from 27 reviews for Kloof Street Hotel
Cleanliness
4.7/5
Service
4.7/5
Location
4.6/5
Safety
4.6/5
Value for money
4.4/5
Rudi S - Oct 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Rudi S
On business

Excellent!

I would definitely recommend Kloof Street Hotel to anyone! It is centrally located and has a wonderful staff. It will be difficult to stay anywhere else!

Rudi S - Aug 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Rudi S
On business

Excellent.

Awesome place to stay.

Adri S - Aug 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Adri S
On business

It was a memorable experience.

Just a pity I was there for work. The staff and the hotel itself are superb! Thank you!

Armandina A - Apr 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Armandina A
With partner

Absolutely worth the value for money.

Breakfast was amazing, the service excellent and the view spectacular. Friendly and helpful staff. We stayed for 2 nights and I was willing to cancel my next destination and prolong our stay if I could.

Ilze G - Feb 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Ilze G
On business

Really great. Front desk was super helpful and accommodating.

I would only suggest to let the staff who cleans the rooms to double check. We missed hand soap in the bathroom and the shower drain was completely clogged resulting in the water to overflow. Other than that - it was a comfortable stay.

Vernon B - Feb 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Vernon B
On business

10/10.

Would like to book every two months - 2 single rooms.

Deon V - Jun 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Deon V
With partner

Baie aangenaam!

Die verblyf was goed, fasiliteite is baie mooi en die diens van die personeel is ongelooflik vriendelik en behulpsaam.

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Very pleasant!

The accommodation was good, facilities are very nice and the service of the staff is incredibly friendly and helpful.

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Sherri E - Jan 2023
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Sherri E
With partner

Fantastic city hotel!

We really enjoyed our overnight stay at the hotel. Staff were accommodating and the facilities were beautifully decorated in a modern yet cosy feel. Breakfast was absolutely divine!

Petunia S - May 2023
Overall rating
Cleanliness
5/5
Service
3/5
Location
4/5
Safety
4/5
Value for money
5/5
Petunia S
With partner

Good.

Value for money paid, booked on winter promotion. Staff at reception friendly, welcoming and of assistance. No mat/rug in room, I suggest they look into putting in a mat, flooring is very cold and one ends up using a towel to stand on after showering. No variety at breakfast, only scrambled eggs for four days of our stay. Only apple juice flavour put out for breakfast buffet.

Evonne N - Jan 2023
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Evonne N
Family with teenagers

Heerlike ontbyt en view by swembad gee 'n rustige atmosfeer.

Sal waardeer as die parkering vir inklok voor hotel gereserveer kan wees en vir kliënte wat ingeboek is gratis is in basement. Tariewe per nag kwalifiseer vir gratis parkering. Vriendelike personeel is wonderlik en laat elke gas welkom voel.

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Delicious breakfast and view by the pool give a peaceful atmosphere.

Would appreciate if the parking for check-in can be reserved in front of hotel and for customers who have checked in is free in basement. Nightly rates qualify for free parking. Friendly staff are great and make every guest feel welcome.

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Kloof Street Hotel 's response

Baie dankie vir jou terugvoering, Evonne. Ons hoop om jou en die familie gou weer te sien.

Kloof Street Hotel
Jethro J - Jul 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
2/5
Safety
4/5
Value for money
2/5
Jethro J
Individual traveller

Great staff! Not much of a city view.

When I arrived at the hotel I was greeted by two friendly gentlemen (one of which was named Jethro)! They gave me clear instructions on where to park and where to locate my room. The room was clean and well-prepared. Two single beds were pushed together to make a double bed (not my favourite thing) and outside my window was another block of apartments even though when booking the hotel it said "city view" describing the amazing Cape Town sky scrapers (none of that was visible from my room). Otherwise, the hotel was amazing!

Frank H - Nov 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Frank H
With partner

Gemaklik en netjies. Goeie diens.

Netjiese opset en goeie waarde vir geld. Ontbyt was great.

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Comfortable and neat. Good service.

Neat setup and good value for money. Breakfast was great.

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Kloof Street Hotel 's response

Baie dankie, Frank. Dit was so lekker om jou by ons te hê. Ons waardeer jou mooi woorde.

Kloof Street Hotel
Renchia B - May 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Renchia B
On business

Lekker.

Het dit baie geniet, te lekker.

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Nice.

Really enjoyed it, too nice.

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Kloof Street Hotel 's response

Liefste Renchia,
Baie dankie vir jou gawe woorde. Ons is bly om te hoor jy het jou tyd by ons geniet en ons hoop om jou gou weer terug te verwelkom.
Groete,
Die span by Kloof.

Kloof Street Hotel
Charne F - May 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Charne F
With partner

Our stay was short and sweet. Reception desk very helpful. Breakfast was amazing.

See stars.

Kloof Street Hotel 's response

Thank you so much and I am glad you enjoyed your stay with us. We hope to see you soon.

Kind regards,
Michelle

Kloof Street Hotel
Stephan E - Jan 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Stephan E
With partner

Pragtig. Definitief die moeite werd.

Die diens was uitstekend. Pragtige hotel. Sal dit beslis aanbeveel.

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Beautiful. Definitely worth it.

The service was excellent. Beautiful hotel. Would definitely recommend it.

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Hannelie B - Jan 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Hannelie B
On business

Loved the vibey location.

Perfect location and beautiful view of mountain.

Emile S - Oct 2022
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Emile S
With partner

Presies wat ons van Kaap wou hê. Baie lekker.

Alles was baie lekker, die omgewing, die verblyf het die mense!

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Exactly what we wanted from Cape. Very nice.

Everything was very nice, the environment, the accommodation and the people!

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Kloof Street Hotel 's response

Baie dankie, Emile. Ons sien uit om julle gou weer te sien.
Groete en veilig reis.
Die span by Kloof

Kloof Street Hotel
Olivia K - Sep 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
3/5
Olivia K
With partner

Baie lekker.

Kamer is klein en wifi het nie gewerk nie.

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Very nice.

Room is small and wifi didn't work.

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Suzaan V - Feb 2022
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
4/5
Value for money
5/5
Suzaan V
With friends

Fantasties geleë in die vibey Kloofstraat.

Ons het oorgeslaap vir my man se 40ste. Dit is sentraal geleë, ontbyt was ingesluit en die beddens was ongelooflik gemaklik.

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Fantastically located in the vibey Kloofstraat.

We had a sleepover for my husband's 40th. It is centrally located, breakfast was included and the beds were incredibly comfortable.

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Kloof Street Hotel 's response

Baie dankie Suzaan.
Hoop om jou gou weer te sien.
Groete,
Die span by Kloof

Kloof Street Hotel
Eric R - Jan 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
4/5
Value for money
4/5
Eric R
Individual traveller

Professioneel en vriendelik.

Teen Kloofstraat so wees bewus van straatmusiek wat tot na 12 gehoor kan word as jy normaal gewoond is aan 'n stil nagrus en omgewing, toegegee vir jonger mense kan dit juis positief wees.

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Professional and friendly.

Against Kloofstraat so be aware of street music that can be heard until after 12 if you are normally used to a quiet night's rest and environment, admittedly for younger people it can be positive.

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Hettie S - Mar 2022
Overall rating
Cleanliness
3/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
3/5
Hettie S
With partner

Vriendelike diens van hotel- en restaurantpersoneel.

Alles was regtig baie lekker met 'n wonderlike uitsig. Net so paar goedjies: Ons duvet se binnekant was 'n kombers en dit was redelik ongemaklik aangesien dit heeltyd rond geskuif het. Ons het nie 'n afstandbeheer vir die lugversorging gehad nie en ook nie die pryslys vir die "mini bar" nie. Die koffiekapsules het nie in die masjien in ons kamer gepas nie. Dis klein goedjies, maar behoort aandag te geniet.

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Friendly service from hotel and restaurant staff.

Everything was really very nice with a wonderful view. Just a few things: The inside of our duvet was a blanket and it was quite uncomfortable as it kept shifting around. We did not have a remote control for the air conditioning nor the price list for the "mini bar". The coffee capsules did not fit in the machine in our room. It's small things, but should receive attention.

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Kloof Street Hotel 's response

Hallo Hettie
Baie dankie vir jou terugvoering. Dit was lekker om julle by ons te he en ons waardeer jou terugvoering en wil jou gerusstel dat bestuur bewus is van alles wat jy opgenoem het.
Ons hoop ons sien julle hou weer.
Groete,
Die span by Kloof

Kloof Street Hotel
Abraham W - Oct 2022
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
3/5
Value for money
4/5
Abraham W
On business

Baie gerieflik, netjies en goed geleë.

Wat 'n aangename verrassing. Goed geleë en baie gerieflik. Kan die hotel beslis aanbeveel.

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Very comfortable, tidy and well located.

What a pleasant surprise. Well located and very comfortable. Can definitely recommend the hotel.

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Kloof Street Hotel 's response

Hi Abraham, baie dankie vir jou mooi woorde. Hoop om jou gou weer terug te verwelkom.
Goed gaan.
Die span by Kloof

Kloof Street Hotel
Demitri B - Feb 2022
Overall rating
Cleanliness
4/5
Service
4/5
Location
1/5
Safety
4/5
Value for money
2/5
Demitri B
With partner

Very small room and noisy.

Unfortunately located next to Tiger's Milk makes for a long and noisy night's stay. Room quite small considering regular cost of room per night. Staff very friendly and helpful though.

Johannes D - Dec 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Johannes D
With partner

One of the best holidays ever!

The staff are friendly and go out of their way to ensure you have everything you need, and all you have to do is relax. The food from the on-site Sanctuary Restaurant is always fresh and delicious.

Emma S - Nov 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Emma S
With friends

We had the best stay at the hotel, I would suggest the photos of the rooms be updated as it didn't look quite like the picture and also no view.

The Friday night was very noisy outside (we were by the apartment blocks/restaurant side with no view) but the hotel manager sent us a complimentary bottle of wine to apologize. The hotel room was extremely clean which I love and the actual location and hotel food, pool look and feel was perfect. I highly recommend this hotel. I think the pictures of booking the rooms just need to be updated.

Kloof Street Hotel 's response

Dear Emma,
Thank you kindly for this wonderful and insightful feedback.
To receive a 5/5 rating for value for money; customer service; cleanliness; location and security is rave feedback indeed and we are very grateful for you taking the time to leave it for us.
Your comments regarding the room images have been investigated and we sincerely apologise for the oversight here: luxury rooms have a single couch, not a 2 seater and this has been rectified.
Hope to welcome you back again one day but until then - safe travels & take care!

Kloof Street Hotel
Colleen V - May 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Colleen V
With partner

Was such a lovely hotel to stay at.

Enjoyed the stay. Great place and very central.

Kloof Street Hotel 's response

Dear Colleen,
We appreciate you taking the time to rate your recent stay with us. We loved hosting you and we look forward to your return visit.
Safe travels and stay safe.
Warm Regards,
The Kloof Street Team

Kloof Street Hotel
Rosalind B - Apr 2021
Overall rating
Cleanliness
4/5
Service
3/5
Location
4/5
Safety
3/5
Value for money
3/5
Rosalind B
Individual traveller

I was happy with my stay. It was a business trip so not much social time.

I was happy with my room and the hotel in general. I was just disappointed when the night staff at the restaurant told me that breakfast would be served from 07:00 instead of 06:30. I could not eat my breakfast at the hotel because it took about 20 minutes for it to arrive and then I had to take it in a to-go box to eat at my workshop. If I was given the correct information the evening before then I could have arrived earlier for breakfast and enjoyed it in peace and not rush. Other than that, everything else was very well done.

Kloof Street Hotel 's response

Dear Rosalind,
Thank you for your review received. We appreciate your honest feedback as this helps us to better every guest experience. We do apologize for the miscommunication with regard to the breakfast timing. Next time you visit we will make sure that you get to enjoy a delicious and leisurely breakfast.
Until we meet again.
Warm Regards,
The Kloof Street Team

Kloof Street Hotel
From
From R 3 040
per night, for 2 ppl
From
R 3 040
per night, for 2 ppl
Make a Booking
  • Capacity: 114 people
  • All ages welcome
  • Check-in: 14:00 to 21:00
    Check-out: 10:00
  • Address: 8 Rheede Street, Gardens, Cape Town, 8001, Western Cape
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAAebbfde5b6888593182a9970e2d07c5d2162676740d9d1048da48f26bed2e4a5914c3744c5a332c3dece1156dd2d80953c073?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R3 040 per night, for 2 ppl 27 5 1 5 8 Rheede Street Gardens 8001 Western Cape 021 201 8900 14:00-21:00 10:00 -33.92889123122 18.412049991402