Lagoon Beach 231
Review Summary
Riana J - Feb 2023
Overall rating
Baie lekker verblyf, agterste kamer baie warm.
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Very nice stay, back room very warm.
Sliding door to the balcony needs very urgent attention. No dishcloth in kitchen only sponge, difficult to clean table and tops with sponge. WiFi very weak.
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Annerita K - Nov 2024
Overall rating
Baie aangenaam.
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Very pleasant.
Nice apartment, nice location. Wi-Fi was ok but not ideal for Netflix. TV was good, but after a while the picture deteriorated so much that it was no longer enjoyable to watch. Excellent variety available on TV. Stove limps badly, it was a big struggle to put the rack in as the tracks completely extended out of the sides of the stove. Good bathroom facilities and bedroom. The lounge could do with more seating. Nobody wants to hang out on an ottoman.
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Lagoon Beach 231 's response
Thank you for your valuable feedback. We're glad you found the apartment to your liking and appreciated its location. We also appreciate your comments regarding the Wi-Fi and TV experience and will look into improving those aspects. We apologise for the issue with the stove and understand how frustrating it can be, and we'll address it promptly. Your suggestion for additional seating in the lounge is also noted, and we will consider it for future updates. We strive to continually enhance our guests' experiences and hope to welcome you again soon.
Tlaki M - Jan 2024
Overall rating
Fantastic.
Nicolette M - Sep 2023
Overall rating
Comfortable apartment in hotel complex.
Read moreAnnelie O - Nov 2022
Overall rating
Peaceful and relaxing.
Lagoon Beach 231 's response
Good Day Annelie, thank you for your booking and choosing to stay with us. We are so happy that your stay was very pleasant, and thank you for baring the Wifi. Wishing you a fantastic upcoming festive season and we hope you will be back again to visit very soon.
Lindiwe M - Oct 2022
Overall rating
I stay happy and good.
Lagoon Beach 231 's response
Good day Delisile ,
Thank you for your review. We are sorry to hear about your unpleasant experience. Our linen change is based on bookings that are 8 nights otherwise can be arranged. We strive to provide top quality accommodation to our clients, and feedback like yours ensures that we have the information we need to keep improving.
We hope that you will grant us the opportunity to accommodate you again in the future.
Kind Regards,
HostAgents
Jenny R - Aug 2021
Overall rating
Fantasties!
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Fantastic!
The location of Lagoon Beach 231 is so central - made our time there very easy as we had to go in 3 different directions some days (two of us were in the Cape for work, and the other two were on holiday).
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Lagoon Beach 231 's response
Hi Jenny, baie dankie vir jou terugvoer, en ons is so bly julle het 'n fantastiese ondervinding gehad by Lagoon Beach 231. Ons hoop om julle gou weer te sien. The HostAgents span.
Marda D - Apr 2021
Overall rating
Baie baie lekker.
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Very very nice.
Only the WiFi is weak/slow, but otherwise nothing wrong.
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Lagoon Beach 231 's response
Hi Marda, baie dankie vir jou terugvoer in die resensie. Ons het die wifi bespreek met die eiendoms bestuurder om seker te maak toekomstige gaste sukkel nie met die Wi-Fi nie. Ons hoop om julle in die toekoms weer terug te verwelkom. The HostAgents span.
Bertus G - Feb 2019
Overall rating
Internet amper twee dae af. Selfde met TV. Concierge is pateties. Detail het aandag nodig.
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The internet was off for almost 2 days. Same with the TV. Concierge was pathetic. Detail needs attention.
See above. Safe does not work. Door to patio was almost impossible to move. Third day fixed. Concierge does not call back - not recommended. DStv not available. Washing machine facilities not available - manual says they are available. Light up in main bedroom.
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Lagoon Beach 231 's response
Good day Bertus,
We thank you for taking the time to complete the review.
We would like to ensure you that we have addressed this with the relevant departments in order to prohibit this from occuring during any future guests' stay.
We do apologise for any inconvenience caused during your stay.
Kind regards,
Lagoon Beach 231
Inez D - Dec 2018
Overall rating
Exceptional value for money with views that cannot be beaten.
Cynthia S - Sep 2018
Overall rating
Nice.
- Capacity: 4 people
- All ages welcome
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Check-in: 14:00 to 20:00
Check-out: 10:00 - Address: Lagoon Beach Hotel 231, Lagoon Gate Drive, Milnerton, 7441, Western Cape