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Melrose Hideout

Review Summary

4.3 out of 5from 7 reviews for Melrose Hideout
Cleanliness
4.4/5
Service
4.1/5
Location
4.3/5
Safety
4.3/5
Value for money
4.1/5
Manogran M - Dec 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Manogran M
Family with young children

Good value for money, safe and secure, and very friendly staff.

The venue is safe and well located within the Melrose Arch area and within close proximity to Sandton and easily accessible routes.

Melrose Hideout 's response

Good day, thank you for your feedback. You were a kind family, and it was a pleasure hosting you. We hope to have you again soon. Regards, Melrose Hideout

Melrose Hideout
Jenna F - Jul 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Jenna F
Large group

The staff is friendly and the place is nice an clean but just the owner needs to be more friendly.

See stars.

Melrose Hideout 's response

Good evening

Thank you for visiting Melrose Hideout it was a pleasure to host you.

The person you meet is probably not the owner as the owner is out of the country, but we apologize please do visit us again.

Thank you once again for being part of The Melrose Hideout Family

Regards
Melrose hideout B&B

Melrose Hideout
Jenna F - Jun 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Jenna F

The best I felt home I'll go back over and over again. The staff went out of there way, Busi, your service is amazing, keep up the good work.

The rooms were so clean, you can eat on their floors or in the bathrooms.

Melrose Hideout 's response

Thank very much we really appreciate your support . Baie Dankie

Regards
Melrose Hideout

Melrose Hideout
Kwena M - Aug 2024
Overall rating
Cleanliness
2/5
Service
3/5
Location
2/5
Safety
4/5
Value for money
3/5
Kwena M
With partner

Just glad I had a roof over my head.

Room was okay but stuffy on arrival. The room allocated was right at reception and the noise was unbearable.

Melrose Hideout 's response

Hello Kwena

We are sorry to hear that you had a negative experience at our guesthouse. We take cleanliness and comfort very seriously, and we apologise for falling short in those areas. About the noise, the guesthouse was fully booked, so some guests were up and down the whole night. We are usually a very quiet place. I deeply regret any discomfort caused and am committed to making things right. Thank you.

Kind regards
Paballo

Melrose Hideout
Jenna F - Jun 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Jenna F
Large group

The best I ever had, the best.

Wow, words can't explain my stay, just wow, we felt at home the treatment was the best. Busi, keep up the good work.

Melrose Hideout 's response

Thank you very much for visiting us. It was a pleasure hosting you please call again.

Regards
Melrose Hideout B&B

Melrose Hideout
Anonymous Guest - May 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
3/5
Anonymous Guest
With partner

A lot of effort has been put in and the person at reception as well as the other staff and especially the man who does the security etc. are very helpful and friendly. There were a few things that bothered us about the place itself.

1. Privacy (can hear every thing that happens in corridors). 2. No dstv in rooms. 3. Inverter irritant. Screaming after 45 min even through night.

This review has been automatically translated using Google.
View original in Afrikaans.

Rolien B - Jun 2023
Overall rating
Cleanliness
4/5
Service
1/5
Location
4/5
Safety
1/5
Value for money
3/5
Rolien B
With partner

Wilde partytjie.

Ons het ongelukkig nie lekker gebly by Melrose Hideout nie. Ons slaap is heelnag onderbreek deur 'n wilde partytjie buite. Ons het onveilig gevoel en was bekommerd oor ons voertuig wat naby die partytjie geparkeer was. Ons het ook nie 'n koningingrootte-bed gekry soos ons bespreek het nie, maar 'n gewone dubbelbed. Daar was nie koffie of melk in ons kamer nie, net een teesakkie. Die handeseep botteltjie was ook leeg. Ons ontbyt was nie gereed op die afgesproke tyd die volgende oggend nie en die personeel was nie behoorlik geklee vir werk nie. Die gastehuis het ons wel om verskoning gevra en gesê dat dit 'n eenmalige gebeurtenis was.

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Wild party.

Unfortunately, we did not have a nice stay at Melrose Hideout. Our sleep was interrupted all night by a wild party outside. We felt unsafe and worried about our vehicle parked near the party. We also did not get a queen-size bed as we had booked, but a regular double bed. There was no coffee or milk in our room, only one tea bag. The hand soap bottle was also empty. Our breakfast was not ready at the agreed time the next morning and the staff were not properly dressed for work. The guest house did apologize to us and said that it was a one time event.

This review has been automatically translated using Google.
View original in Afrikaans.

From R800
R800 R720
per night (sleeps 2)
From R800
R800 R720
per night (sleeps 2)
Make a Booking
  • Free cancellation up to 24 hours before your stay!
  • Capacity: 22 people
  • No children under 1
  • Check-in: 14:00 to 00:00
    Check-out: 10:00
  • Address: 2 Ladbrook Lane, Melrose Arch, Johannesburg, 2001, Gauteng
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAA8bc9f2498979e5baad783181e939ca759d65c38bec7535431d28bbcde1c85d3387748179f641104243398b1ab79e17df0967?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 was R800 nowFrom R720 per night (sleeps 2) 7 5 1 5 2 Ladbrook Lane Melrose Arch 2001 Gauteng 021 201 8900 14:00-00:00 10:00 -26.127699419445 28.066429439881
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