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The Elegant Lodge

23 reviews
Guest House

Review Summary

4.3 out of 5from 23 reviews for The Elegant Lodge
Cleanliness
4.2/5
Service
4.3/5
Location
4.7/5
Safety
4.3/5
Value for money
4.1/5
Anonymous Guest - Jun 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Anonymous Guest
Family with young children

Fantastic customer service, can definitely recommend them.

We had a wonderful stay.

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Ricky C - Jul 2023
Overall rating
Cleanliness
1/5
Service
2/5
Location
1/5
Safety
2/5
Value for money
1/5
Ricky C
With partner

Nie 'n 4-ster lodge nie.

Sien sterre.

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Not a 4 star lodge.

See stars.

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Isabella Johanna O - Mar 2022
Overall rating
Cleanliness
3/5
Service
1/5
Location
5/5
Safety
5/5
Value for money
1/5
Isabella Johanna O

Extremely disappointed.

Host was extremely rude due to a misunderstanding about the deposit payment. Breakfast definitely is not up to standard. They offer coke, coffee and tea. And then charged us an additional R25 for the coke. After we already paid separately for the breakfast. No juice? Overall service 2 out of 10. I have received much better service from guesthouses than half the daily rate.

The Elegant Lodge 's response

Thank you for your comments.
Thank you for understanding that we can not check-in a guest, as your urgent request, without any confirmation or payment.
Basic breakfast with a special rate consumed is normal breakfast that never includes Coke.
The Elegant Lodge Team.

The Elegant Lodge
Taryn T - Dec 2021
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
4/5
Value for money
4/5
Taryn T
With partner

Uneventful and no major issues.

The room felt crowded and the bathroom was not as per the pictures.

Danette J - Jan 2020
Overall rating
Cleanliness
5/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Danette J
With partner

Baie lekker gebly! Definitief waarde vir geld.

Enigste area vir verbetering kan wees om 'n klein yskas in elke kamer te sit. Verder was dit uitstekend!

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Very nice stay. Definitely value for money.

Only area of improvement is to include a small fridge in each room. Otherwise it was outstanding.

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The Elegant Lodge 's response

Thank you for your feedback.

The Elegant Lodge
Christo S - Mar 2020
Overall rating
Cleanliness
3/5
Service
3/5
Location
5/5
Safety
3/5
Value for money
3/5
Christo S
Large group

Teleurgesteld.

Ons het voorheen daar geslaap maar in die tuineenheid. Hierdie keer het ons in die hoofgebou tuisgegaan. Die plek is baie oud met baie ou raserige lugverkoeling. Die stort in die bad is baie ongemaklik veral vir ouer mense (nadat ons spesifiek genoem het dat een egpaar 91 en 85 jaar oud is). Saterdagaand het gaste in die tuin reg voor ons vensters gesit en drink en verskriklik lawaai (en ook kort-kort in die gange hard gepraat en deure geklap) tot na 11 nm. Hulle is maar laat begaan, niemand van die personeel het daaraan gedink om hul stil te maak nie. Die ontbyt was goed voorberei. Die tuine is pragtig.

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Disappointed.

We used to sleep there but in the garden unit. This time we stayed in the main building. The place is very old with very old noisy air conditioning. The shower in the tub is very uncomfortable especially for older people (having specifically mentioned that one couple is 91 and 85 years old). On Saturday night, guests were sitting in the garden right in front of our windows drinking and making a lot of noise (and also occasionally talking loudly in the corridors and slamming doors) until after 11 pm. They were just late, none of the staff thought to silence them. The breakfast was well prepared. The gardens are beautiful.

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The Elegant Lodge 's response

Thank you for your review. Please be advised that we are in the process of renovating our rooms. Please keep an eye out for updates of new rooms.

The Elegant Lodge
Thys L - Nov 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Thys L
With partner

Fantasties.

Was daar vir Afrikaans is Groot. The Elegant Lodge is perfek geleë.

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Fantastic.

Was there for Afrikaans is Groot. The Elegant Lodge is perfectly located.

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The Elegant Lodge 's response

Dankie.

The Elegant Lodge
Charmaine N - Aug 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Charmaine N
With partner

Ligging baie goed.

Baie lekker oornag. Veilig en goeie diens.

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Location very good.

Very nice overnight stay. Safe and good service.

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The Elegant Lodge 's response

Namens die bestuur van The Elegant Lodge wil ons u bedank dat u tyd geneem het en die resensie gelewer het oor u ervaring tydens u verblyf by ons.

Ons sien daarna uit om u weer te dien.

Groete.

The Elegant Lodge
Delanie S - Dec 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Delanie S
With partner

Was gemaklik.

Met aankoms het hulle verkeerde kamer bespreek, maar het dit vir ons reggestel.

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Was comfortable.

Upon arrival they booked the wrong room but fixed it for us.

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Charles D - Nov 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
5/5
Charles D
With partner

Verrassend aangenaam, pragtige kamer. Baie vriendelike personeel.

Vriendelike diens. Was baie hulpvaardig toe ek my kamersleutel/-kaart verloor het en dit 00:00 toe ons terugkom. Was regtig lekker, sal volgende jaar vir seker weer daar oorslaap.

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Surprisingly pleasant, beautiful room. Very friendly staff.

Friendly service. Was very helpful when I lost my room key/card and it was 00:00 when we got back. Was really nice, will stay there again next year for sure.

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The Elegant Lodge 's response

Namens die bestuur van The Elegant Lodge wil ons u bedank dat u tyd geneem het en die resensie gelewer het oor u ervaring tydens u verblyf by ons. Ons sien daarna uit om u weer te dien. Groete

The Elegant Lodge
Kobus Minnaar M - Nov 2019
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
4/5
Value for money
5/5
Kobus Minnaar M
With partner

Puik! Sal weer daar bespreek.

Elegant Lodge is baie sentraal. Die personeel was puik en behulpsaam. Verder het ons veilig gevoel. Ons het 'n reünie van amateurstoei bygewoon omtrent 5 minute se reis vanaf The Elegant Lodge af. Die prys was billik.

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Great! Will book there again.

Elegant Lodge is very central. The staff were great and helpful. Furthermore, we felt safe. We attended an amateur wrestling reunion about a 5 minute journey from The Elegant Lodge. The price was fair.

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The Elegant Lodge 's response

Goeie dag Elzaan,
Namens die bestuur van The Elegant Lodge wil ons u bedank dat u tyd geneem het en die resensie gelewer het oor u ervaring tydens u verblyf by ons. Ons sien daarna uit om u weer te dien.
Groete

The Elegant Lodge
Elzaan F - Nov 2019
Overall rating
Cleanliness
3/5
Service
4/5
Location
5/5
Safety
4/5
Value for money
3/5
Elzaan F
Large group

Die ligging van die plek is baie gerieflik en naby ons ander bestemmings.

Ons was 'n groot groep wat 5 kamers geboek het, en dit was net vir ons sleg dat die aircons nie lekker gewerk het in al die kamers nie. Ons sal ook klein yskassies in die kamers aanbeveel. Die personeel was vriendelik en die ontbyt was lekker.

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The location of the place is very convenient and close to our other destinations.

We were a large group that booked 5 rooms, and it was only bad for us that the aircons did not work well in all the rooms. We would also recommend small fridges in the rooms. The staff was friendly and the breakfast was delicious.

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The Elegant Lodge 's response

Goeie dag Elzaan,

Namens die bestuur van The Elegant Lodge wil ons u bedank dat u tyd geneem het en die resensie gelewer het oor u ervaring tydens u verblyf by ons. Ons sien daarna uit om u weer te dien. Groete

The Elegant Lodge
Johan M - Apr 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Johan M
With partner

Ons was aangenaam verras met die diens en netheid, ek sal beslis The Elegant Lodge aan ander aanbeveel.

Sien sterre.

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We were pleasantly surprised by the service and neatness and I will definitely recommend The Elegant Lodge.

See stars.

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The Elegant Lodge 's response

Thank you for your reply, it is highly appreciated.

The Elegant Lodge
Vivia N - Jan 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Vivia N
With partner

Puik diens tydens inboek. Skoon en netjiese kamer.

Die wag by die hek wat moes oopmaak het geslaap wanneer hy aan diens moes wees.

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Great service during check-in. Clean and tidy room.

The guard at the gate who was supposed to open slept when he was supposed to be on duty.

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The Elegant Lodge 's response

Namens die bestuur van The Elegant Lodge wil ons u graag bedank dat u terugvoering gee oor u verblyf by ons. Dit word opreg waardeer.

The Elegant Lodge
Henk V - Apr 2018
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
3/5
Value for money
5/5
Henk V
Individual traveller

Baie gerieflik, sentraal geleë.

My kamer was langs die werkswinkel/stoorkamer. Daar was 'n geweldige skerp chemiese reuk - het dit rapporteer. Kamers is nie klankdig en ook nie rookvry nie. Mense rook reg op die stoep wat uiters onaangenaam is. Kamers het nie yskaste nie wat ongerieflik is. Personeel was uiters behulpsaam en vriendelik.

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Very comfortable, centrally located.

My room was next to the workshop/storage room. There was a tremendous pungent chemical smell - reported it. Rooms are not soundproof nor smoke-free. People smoke right on the porch which is extremely unpleasant. Rooms do not have refrigerators which is inconvenient. Staff were extremely helpful and friendly.

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The Elegant Lodge 's response

Thank you for your feedback.

We will definitely look into the points that you mentioned, and will take it to heart to see how we can improve our service and facility in the future.

The Elegant Lodge
Antoinette S - Sep 2017
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Antoinette S
Individual traveller

Baie aangenaam.

Ek was net nie bewus dat my bespreking nie ontbyt insluit nie. Alles verder baie goed.

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Very pleasant.

I just wasn't aware that the booking didn't include breakfast. Apart from that everything was good.

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The Elegant Lodge 's response

Namens die bestuur van The Elegant Lodge wil ons u graag bedank dat u terugvoering gee oor u verblyf by ons. Dit word opreg waardeer

The Elegant Lodge
Kelly B - Feb 2016
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Kelly B

Gemaklik en rustig!

'n Mens voel dadelik op jou gemak, die kamer is gerieflik en alles wat nodig is, is tot jou beskikking. Sal baie beslis weer daar oornag.

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Comfortable and peaceful!

You immediately feel at ease, the room is comfortable and everything you need is at your disposal. Will definitely stay there again.

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The Elegant Lodge 's response

Dankie vir u terugvoer, dit word hoogs waardeer . Ons sien uit om u weer terug te verwelkom.

The Elegant Lodge
Rudolf J - Sep 2016
Overall rating
Cleanliness
4/5
Service
5/5
Location
4/5
Safety
4/5
Value for money
4/5
Rudolf J
With friends

Heerlike oornag plek!

Baie netjies en gerieflik. Ontvangs was baie vriendelik en behulpsaam. Ons het baie lekker gebly. Die enigste probleem wat ons ondervind het, was dat die een kamer nie 'n sleutel vir die voordeur gehad het nie en ons moes gebruik gemaak het van die deur agter in die tuin. Sal beslis weer gebruik maak van Elegant Lodge.

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Great overnight place!

Very neat and comfortable. Reception was very friendly and helpful. We had a very nice stay. The only problem we encountered was that one room did not have a key for the front door and we had to use the door at the back of the garden. Will definitely use Elegant Lodge again.

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The Elegant Lodge 's response

Goeie dag,

Namens die bestuur van The Elegant Lodge wil ek u bedank dat u tyd geneem het om terugvoering te gee en ons in te lig oor u ervaring tydens u verblyf by ons.

Ons sal ons bes probeer om ons beste diens standaard te handhaaf. Ons sien uit om u weer te verwelkom.

Groete,
The Elegant Lodge

The Elegant Lodge
Wim D - Dec 2015
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
4/5
Value for money
4/5
Wim D
With partner

Goed georganiseerd en netjies.

Alles soos verwag en hulle herinner mens oor jou bespreking.

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Well organized and tidy.

Everything as expected and they remind you about your reservation.

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The Elegant Lodge 's response

Goeie dag,
Dankie vir die terugvoer.

Groete,
The Elegant Lodge

The Elegant Lodge
Jaap N - Nov 2015
Overall rating
Cleanliness
2/5
Service
5/5
Location
4/5
Safety
4/5
Value for money
3/5
Jaap N
With partner

Nie waarde vir die geld nie.

Kamers is verwaarloos, mat was baie vuil, lugversorger oudmodies en stort in bad onvoldoende en lek op vloer.

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Not value for money.

Rooms are neglected, carpet was very dirty, air conditioner old fashioned and shower in bath inadequate and leaking on floor.

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The Elegant Lodge 's response

Goeie dag,
Namens die bestuur van The Elegant Lodge wil ek u bedank dat u tyd geneem het om terugvoering te gee en ons in te lig oor u ervaring tydens u verblyf by ons.
Ons sal beslis kyk na die punte wat u genoem en sal dit te harte neem en sien hoe ons, ons diens en fasiliteite in die toekoms kan verbeter.
Ons sal ons bes probeer om ons beste diens standaard te handhaaf.

Groete,
The Elegant Lodge

The Elegant Lodge
Elma G - Jun 2014
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Elma G
On business

Home from home!

From arrival the friendly staff, clean tidy room as well as good security made our stay comfortable and satisfactory. Will be back in future. Thank you!

Alf D - May 2014
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Alf D
With partner

Fantasties dankie.

Al wat ons kan sê is dat dit fantasties was. Ontvangs was baie vriendelik en behulpsaam. Alles is aan ons verduidelik. Baie dankie.

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Fantastic thanks.

All we can say is that it was fantastic. Reception was very friendly and helpful. Everything was explained to us. Thank you very much.

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Leandra V - Mar 2014
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Leandra V
Large group

Fantasties!

Baie netjies en gerieflik. Vriendelike personeel. Het baie lekker gebly. Sal beslis weer kom.

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Fantastic!

Very neat and comfortable. Friendly staff. Had a great stay. Will definitely come again.

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  • Free cancellation up to 24 hours before your stay!
  • Capacity: 20 people
  • All ages welcome
  • Check-in: 14:00 to 14:00
    Check-out: 10:00
  • Address: 83 23rd Street, Menlo Park, Pretoria, 0102, Gauteng
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