@ Karoo Guesthouse
Review Summary
Benedict N - Jun 2024
Overall rating
Very relaxing and great customer service.
@ Karoo Guesthouse 's response
Dear Benedict
Thank you for this wonderful review! We hope you enjoyed your weekend here with your children as well as the sport.
Please come and visit again, much appreciated Benedict. Thank you!
Kind regards
Landie
Nellie P - Apr 2024
Overall rating
Gerieflik.
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Comfortable.
Everything was right, tidy and reception friendly.
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@ Karoo Guesthouse 's response
Liewe Nellie
Dankie dat jy vir ons 'n vyfster-telling gegee het! Ons waardeer dit opreg!
Lekker week voretoe.
Vriendelike groete,
Landie
Greg S - Jan 2024
Overall rating
Quick stay over during travel.
Chané L - May 2024
Overall rating
Goeie oornag verblyf!
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Good overnight stay!
It's perfect for a one night stay. The room was clean and tidy and all amenities were available as listed. There was secure parking available for our car.
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@ Karoo Guesthouse 's response
Liewe Chané
Dankie dat jy die tyd geneem het om so 'n wonderlike resensie te gee! Dankie vir die kompliment oor ons kamers, ons waardeer dit baie Chané, baie dankie! Ons hoop julle weer by ons kom bly.
Vriendelike groete,
Landie
Marli G - Apr 2024
Overall rating
Netjiese verblyf.
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Neat accommodation.
Very friendly reception and helpful. Thank you very much!
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@ Karoo Guesthouse 's response
Liewe Marli
Dankie vir hierdie positiewe terugvoer en wonderlike resensie. Ons waardeer dit opreg! Lekker dag verder, dit raak koud in die Karoo.
Vriendelike groete,
Landie
Christell F - Mar 2024
Overall rating
Heerlik gebly, vriendelike diens.
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Lovely stay, friendly service.
Very nice stay. Was clean and tidy.
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@ Karoo Guesthouse 's response
Liewe Christelle
Baie dankie vir 'n wonderlike resensie! Ons waardeer opreg die positiewe terugvoer en kompliment!
Vreeslik dankie.
Vriendelike Groete
Landie
Amanda B - Jun 2024
Overall rating
Waarde vir geld.
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Value for money.
Our stay was wonderful and the breakfast was icing on the cake. Thank you very much.
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Anonymous Guest - Sep 2024
Overall rating
Meets the basic need of a clean room but not ideal as a self-catering.
Uncomfortable small room, not even chairs. Not suitable for self catering.
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Helena D - Sep 2023
Overall rating
Quiet, comfotable beds, spotless.
@ Karoo Guesthouse 's response
Dear Helena, thank you for this wonderful review and feedback. We truly appreciate you taking the time and for the lovely compliment to our Guesthouse. Thank you.
Kind regards. Landie
Mignon J - Jul 2023
Overall rating
Netjies, ruim en uitstekende diens.
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Neat, spacious and excellent service.
We forgot an item in the room and they called and notified us.
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@ Karoo Guesthouse 's response
Dankie vir die komentaar. Ons probeer altyd ons beste. Groete Denise
Matthew V - May 2023
Overall rating
Great value for money.
Liana V - Jul 2023
Overall rating
Veilige omgewing, vriendelike diens.
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Safe environment, friendly service.
The sliding door to the bathroom slips out of its tracks and struggles to open and close. No shower door causes entire bathroom to get wet. Other than that, no problems!
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@ Karoo Guesthouse 's response
Dear Liana
Thank you for your review and feedback, I will have a look at that bathroom door straight away.
We do hope you will stay with us again, have a super week ahead.
Kind regards
Landie
Esther P - Dec 2023
Overall rating
Baie aangenaam!
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Very pleasant!
We had a nice stay. Staff really went out of their way to make us feel at home. We didn't know we had to book secure parking. We were a bit worried about the car. Prospective guests should therefore note that they must reserve parking. The breakfast was excellent!
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@ Karoo Guesthouse 's response
Dear Esther. Thank you for your review and feedback! We hope you have a wonderful 2024 and that you will stay with us again next time.
Kind regards, Landie
Neil D - Aug 2023
Overall rating
Homely stay in a neat and tidy guesthouse.
@ Karoo Guesthouse 's response
Dear Neil
Thank you for your feedback and taking the time to give us a review. We appreciate it. Have a super rest of the week.
Kind regards
Landie
Eden D - Dec 2022
Overall rating
Lovely and clean overnight stay!
@ Karoo Guesthouse 's response
Dear Eden. Thank you for this fabulous review and feedback, we truly appreciate it and look forward to your next visit.
Kind regards, Landie
Nico B - Nov 2022
Overall rating
Very nice.
@ Karoo Guesthouse 's response
Dear Nico, thank you for taking the time to give us this wonderful review and score. Honestly so appreciated.
Kind regards,
Landie
Clayton S - Jan 2022
Overall rating
Fantastic.
@ Karoo Guesthouse 's response
Dear Clayton,
Thank you so much for giving us a full score. We honestly appreciate it thank you.
Kind regards,
Landie
Marco T - Jan 2022
Overall rating
Quite place.
@ Karoo Guesthouse 's response
Dear Marco,
Thank you so much for giving us a full five star rating! We honestly appreciate it so much thank you.
We hope you will stay with us again!
Kind regards
Landie
Henri F - Jan 2022
Overall rating
Baie lekker.
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Very nice.
Would stay there again overnight or even longer. Love the place.
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@ Karoo Guesthouse 's response
Baie dankie! Ons is so bly julle het dit hier by ons geniet! Hoop jully kom sommer gou weer terug!
Liana V - Jan 2022
Overall rating
Baie aangenaam.
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Very pleasant.
Neat, clean, friendly service.
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Kate L - Dec 2022
Overall rating
Decent stopover.
Read more@ Karoo Guesthouse 's response
Dear Kate. Thank you for your review and feedback. We installed those pumps out in December due to the fact that we had not water at all. We do realise we will have to have covers made for the pumps. We hope to blessed with plenty of rain this year to avoid this from happening. Thanks so much Kate.
Corne J - Oct 2022
Overall rating
Nie waarde vir geld nie.
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Not value for money.
Very small, no sink in the kitchen and bed noise.
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Casper V - Dec 2021
Overall rating
Baie lekker oornagfasiliteit.
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Very nice overnight facility.
Staff is very helpful and friendly, rooms are spacious and very clean.
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@ Karoo Guesthouse 's response
Dear Casper
Thank you for the fantastic review and feedback! Much appreciated thank you so much!
Kind regards
Landie
Eugene H - Dec 2021
Overall rating
Baie lekker dankie. Professionele diens en vriendelikheid.
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Thank you very much. Professional service and friendliness.
Professional and friendly service.
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@ Karoo Guesthouse 's response
Thank you so much for the excellent review, we truly appreciate it!
Dit was lekker om julle te ontmoet, hoop ons sien julle weer volgende keer.
Mag 2022 goed wees vir julle!
Elsabe B - Dec 2021
Overall rating
Baie netjies en skoon!
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Very neat and clean!
Very friendly service!
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@ Karoo Guesthouse 's response
Thank you so much for giving us a full score and taking time out of your day to do it!
Hoop julle bly volgende keer weer by ons, baie dankie, ons waardeer dit baie!
Winifred B - Nov 2021
Overall rating
Maklik bekombaar. Vriendelike ontvangs.
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Easily available. Friendly reception.
Because it was quiet you instead 2 single rooms with a separate bathroom, we were given a room with a bathroom each for the same price. It is very wading because we are both in our 80s.
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@ Karoo Guesthouse 's response
Baie dankie Winifred. Ons het julle geniet en waardeer die goeie punte. Ons hoop om julle weer te sien.
Vriendelike groete,
Landie
Hester P - Apr 2021
Overall rating
Heerlik oorgeslaap, huislike atmosfeer.
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Had a great stay, homey atmosphere.
Place very clean and tidy, had a great sleep. Maybe just peek at hot water geyser, no hot water when we were there but that's just a minor quibble, would definitely stay there again.
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@ Karoo Guesthouse 's response
Dear Hester
Thank you so much for your awesome review. Gosh, I am so sorry to hear about the hot water, we were not aware. I am so relieved to hear that you will stay with us again, thank you so much for being kind and understanding.
Have a super rest of the week, we look forward to seeing you next time.
Kind regards
Landie
Megan H - Apr 2021
Overall rating
Helpful, accommodating and a good night's rest.
@ Karoo Guesthouse 's response
Dear Megan,
Thank you so much for this fantastic review. We appreciate you taking the time to give us feedback and a great score. We hope to see you again.
Kind regards,
Landie
Hendrik V - Aug 2021
Overall rating
Baie lekker oornag. Vriendelike diens en baie netjies.
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Very nice overnight stay. Friendly service and very tidy.
We had a wonderful overnight stay. The room has air conditioning and since it was very cold and rainy, it was cozy and comfortable.
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@ Karoo Guesthouse 's response
Dear Cecilia
Thank you so much for your wonderful review, we truly appreciate you taking time to do this! So pleased you enjoyed your stay with us, we hope to see you again next time you in town.
Kind regard
Landie
Alma V - Dec 2021
Overall rating
Heerlik gebly, dankie vir die gasvryheid.
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Lovely stay, thanks for the hospitality.
Friendly reception.
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@ Karoo Guesthouse 's response
Dear Alma,
Thank you for taking the time to review us, we do hope you will be back next time you pass through Graaff-Reinet.
Kind regards,
Landie
Huibrie V - Dec 2021
Overall rating
Lieflike oornag-plekkie, goed toegeruste kamers en vriendelike personeel.
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Lovely place to stay overnight, well equipped rooms and friendly staff.
We had a lovely stay at @Karoo. Air conditioner in the room was already on when we got there and was a welcome reception with the friendly staff.
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@ Karoo Guesthouse 's response
Thank you so much for your lovely review! We appreciate you taking the time to give us positive feedback and do hope that you will stay with us again next time! Hope 2022 treats you well!
Herman H - Nov 2021
Overall rating
Tweede besoek aan @Karoo Guesthouse op pad terug na Gauteng van die Suid-Kaap.
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Second visit to @Karoo Guesthouse on the way back to Gauteng from the Southern Cape.
Exceptionally good customer service, thank you very much!
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@ Karoo Guesthouse 's response
Baie dankie Herman! Ons waardeer dit vreeslik en hoop om julle weer volgende keer te sien! Geseende Kersfees aan die hele familie!
Groete,
Landie
Herman H - Nov 2021
Overall rating
Vinnige oorslaap op pad af Kaap toe.
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Quick stopover on the way down to the Cape.
Comfortable and spacious, very tidy. Only complaint was the multitude of mosquitoes that bothered us at night.
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@ Karoo Guesthouse 's response
Dear Herman. Thank you for your review!
The Karoo is known for mosquitoes as soon as it starts getting warmer.
Our town is surrounded by the Sundays river and with the recent rain I suppose it may have been worse on the night you stayed here. We were so grateful for the mm we had since we have been in a drought for 8 years but I guess it certainly has it's disadvantages as well. We look forward to seeing you next time!
Kind regards,
Landie
Fernando F - Jan 2021
Overall rating
Was baie okay.
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Was very okay.
It was okay. Slept okay, although problem was that we had no TV in our rooms.
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@ Karoo Guesthouse 's response
Dear Fernando
Thank you for your feedback. All our rooms have DSTV as well as air-conditioning with the exception of the room you stayed in. Guests usually book this room when they just need to stay over, hence the price which is almost half the rate of our other units. A description of the room you reserved is also on the website.
We do hope that you will consider booking another room with us in the future.
Regards
Landie
David B - Dec 2020
Overall rating
Uitstekend!
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Outstanding!
Very friendly service, very tidy. Outstanding!
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@ Karoo Guesthouse 's response
Liewe David
Dankie vir die uitstekende resensie! Ons waardeer dit so veel!
Hoop om julle weer te sien volgende vakansie!
Vriendelike groete,
Landie
Stephen D - Sep 2020
Overall rating
Rustig.
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Restful.
Enjoy, thanks for the dinner reservation. Wonderful service indeed! Breakfast was delicious.
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@ Karoo Guesthouse 's response
Liewe Stephen
Baie dankie. Ek is so bly julle was gelukkig, hoop julle kom kuier weer.
Dankie Stephen.
Groete
Landie
Mia V - Jan 2020
Overall rating
Heerlik!
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Delicious!
@ Karoo Guesthouse is very neat and nicely furnished, and offers a delicious breakfast. We slept in Aloe. Jeanette is an asset to the business and made sure we felt at home, thank you! Even with the water problems, we would choose to spend the night again in Graaff-Reinet, at @ Karoo.
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@ Karoo Guesthouse 's response
Liewe Mia
Baie baie baie dankie. Nie almal verstaan die water krisies nie.
Ons waardeer dat u die tyd vat om dit vir ons te doen en sien uit om julle volgende keur weer te sien.
Groete,
Landie
Gerda V - Dec 2020
Overall rating
Ons is baie vriendelik ontvang en alles mooi gewys.
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We were received very kindly and everything was shown nicely.
Our room was equipped with everything we needed but the bathroom was a bit far from the room. It didn't bother us terribly, but it would have been nice to have an en suite.
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@ Karoo Guesthouse 's response
Liewe Gerda,
Baie dankie! Ons hoop julle kom bly weer by ons en dat ons volgende keer een van ons kamers met 'n en-suite vir jou kan aanbied.
Dankie dat jy die tyd vat om vir ons te skrywe.
Hoop julle het 'n wonderlike naweek, ons wag nog steeds vir reen!
Vriendelike groete,
Landie
Anonymous Guest - Dec 2020
Overall rating
Anne-marie H - Sep 2020
Overall rating
The rooms were neat and more than sufficient for an overnight stay.
@ Karoo Guesthouse 's response
Good afternoon Anne-marie,
Thank you for your wonderful review!
We appreciate you taking the time to score us.
We do hope that you will stay with us next time you pass through town again.
Kind regards,
Landie
Frik B - Dec 2020
Overall rating
Baie lekker, skoon en veilig.
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Very nice, clean and safe.
Got a nice feel of the Karoo, old house with plank floors. Had excellent service and best breakfast.
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@ Karoo Guesthouse 's response
Liewe Frik
Baie dankie! Ons hoop julle sal weer by ons kom bly!
Alles van die beste hierdie jaar!
Vriendelike groete,
Landie
Paul H - Sep 2020
Overall rating
Waarde vir geld.
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Value for money.
Tidy. Very friendly reception.
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@ Karoo Guesthouse 's response
Dear Paul,
Thank you for taking the time to give us such a lovely review, we truly appreciate it.
We hope to see you again next holiday.
Kind regards,
Landie
Armand B - Dec 2020
Overall rating
Voldoende, maar nie waarde vir geld nie.
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Adequate but not value for money.
The room amenities and beds are very basic, but not necessarily the amenities expected for the price.
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@ Karoo Guesthouse 's response
Dankie vir jou terugvoering Armand.
Carolize H - Dec 2019
Overall rating
Heerlik. Fantastiese diens. Vriendelike personeel. Heerlike ontbyt! Baie dankie!
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Delicious. Fantastic service. Friendly staff. Delicious breakfast! Thank you very much!
A wonderful experience. Friendly staff, neat, clean rooms, delicious breakfast! A pleasant experience!
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@ Karoo Guesthouse 's response
Liewe Elizabeth
Dit is wonderlike nuus, baie dankie!
So bly om dit te lees.
Vreeslik dankie, ons waardeer dit baie :)
Groete,
Landie
Deon M - Dec 2019
Overall rating
Baie lekker en awesome ontbyt!
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Very nice and awesome breakfast!
Rooms very neat. Staff very friendly. Breakfast was top notch! Would definitely recommend it.
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@ Karoo Guesthouse 's response
Liewe Deon
Vreeslik dankie vir die wonderlike resensie.
Ons waardeer dit baie en hoop om julle volgende keer weer te sien.
Baie dankie Deon.
Groete,
Landie
Simone S - Dec 2019
Overall rating
Ideale ligging, kamer en badkamer baie netjies en skoon met alle nodige geriewe, vriendelike diens, veilige parkering, waarde vir geld.
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Ideal location, room and bathroom very neat and clean with all necessary facilities, friendly service, safe parking, value for money.
We were three people who spent one night in Garnaat Kamer. The room was big enough and the bathroom very large with a bath and a shower. The bathroom was not en suite as indicated on the sheet, but it was still a private bathroom just for our use. The guest house is ideally located and we had fast, friendly service. Everything was very clean and tidy. Our car was safely parked inside at no extra cost, which we only had to book in advance. Absolute value for money, and we would definitely recommend @ Karoo Guesthouse.
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@ Karoo Guesthouse 's response
Good morning Simone!
Thank you so much for your review and bringing to my attention that this particular unit does in fact advertise an en suite bathroom which is not accurate. I have just changed it on the page, thank you so much for letting me know.
We appreciate you star grading and compliments regardless of the fact that there was confusion about the bathroom which had not been clearly explained on the web page.
Thank you so much Simone, we hope you will stay with us again and appreciate your recommendation!
Have a super rest of the week.
Kind regards,
Landie
Joanie V - Dec 2019
Overall rating
Heerlik, baie dankie!
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Great, thank you very much!
Especially nice and comfortable. Thank you very much Landie and team.
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@ Karoo Guesthouse 's response
Vreeslik dankie Joanie!
Ons het julle net so geniet, ons hoop om julle volgende jaar weer te sien!
Baie dankie, wardeer dit so baie
Groete,
Landie
Tersia O - Aug 2019
Overall rating
Absoluut fantasties. Sal altyd weer daar bly. Het reeds vir volgende jaar daar bespreek.
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Absolutely fantastic. Will always stay there again. Already booked there for next year.
Would recommend it to everyone.
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@ Karoo Guesthouse 's response
Baie dankie Tersia,
Ons het julle so geniet en sien uit na volgende jaar!.
Vreeslik dankie.
Groete,
Landie
Marike E - Apr 2019
Overall rating
Vriendelike en behulpsame ontvangs met alles in kamer skoon en netjies.
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Friendly and helpful reception with everything in the room clean and tidy.
Everything was 100%, just a pity for the bathroom which was so far from the room. Linen clean and tidy. Staff friendly. Parking safe.
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@ Karoo Guesthouse 's response
Baie dankie Marike! Ons waardeer dit vreeslik. Ons is besig om te kyk wat ons aan die badkamer kan doen Marike. Ons hoop dat jy volgende keer weer by ons sal bly.
Groete,
Landie
Philip E - Oct 2019
Overall rating
Manjifiek.
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Magnificent.
Staff very friendly. Location excellent. Security very good.
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@ Karoo Guesthouse 's response
Baie dankie Philip,
Ons het julle net so geniet, ons hoop om julle volgende keer weer te sien. Ons het darem 'n paar druppels wat vandag val....so lekker! Lekker dag verder.
Groete
Landie
Elisna B - Jun 2019
Overall rating
Skoon en netjies. Baie vriendelike ontvangs gehad! Sal beslis aanbeveel!
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Clean and neat. Very friendly reception! Would definitely recommend it!
Great accommodation, beautiful, old furniture! Close to attractions. Safe parking and very friendly service! Would definitely recommend!
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@ Karoo Guesthouse 's response
Baie dankie Walter, ons wardeer dit vreeslik! So bly julle het dit hier by ons geniet!
Groete,
Landie
Bernie K - May 2019
Overall rating
Lekker rustic en netjies.
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Lekker rustiek en netjies.
Very neat and clean. Value for money. Receptionist very friendly and helpful guesthouse. Very centrally located will stay there anytime. Also enjoyed the breakfast a lot. Valley of Desolation, was a highlight.
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Néna S - Sep 2019
Overall rating
Eenvoudig, maar skoon en netjies.
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Simple but clean and neat.
We were warmly welcomed and stayed at @ Karoo Guesthouse. The only thing I might complain about is that it is in a busy street and not so quiet. Other than that, we have no complaints.
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@ Karoo Guesthouse 's response
Baie dankie Nena.
Lia O - Dec 2019
Overall rating
Netjiese kamers en vriendelike ontvangsdames.
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Neat rooms and friendly receptionists.
We enjoyed our stay and the receptionists were very friendly and helpful. However, we did not know that secure parking is only available by reservation. The photos also show that there is a pool, but upon arrival we found that the pool was closed.
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@ Karoo Guesthouse 's response
Good afternoon Lia
Thank you for your review.
Our pool has been closed due to the terrible drought we are in. It's the worst drought Graaff-Reinet has seen in history.
We hope the rains will come in 2020 so that we can open our pool again.
We hope to see you next December, have a super New Year with your loved ones.
Kind regards,
Landie
Johané K - Sep 2019
Overall rating
Teleurstellend.
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Disappointing.
The receptionist was very friendly and helpful, unfortunately that was our only good experience. On arrival we wanted to know where we could park, we were then informed that one has to arrange in advance for safe parking otherwise one has to park in the street in front, but luckily the receptionist was able to help us with parking behind a locked gate. We didn't get the room we requested and my wife and I then had to sleep on separate single beds. The sheets were stained and the room was dirty, not swept or dusted regularly. There was also a motorcycle rally across the street, our room was facing the street and the motorcycles and their owners were making noise from the time we got there until we left. The room door handle was broken and looked very untidy and unsafe. The shower door was also broken and came off every time the shower door opened or closed. After a long drive it had not been a nice experience and we decided never to sleep over there again. There is a lot of potential and with a little attention I'm sure other people won't have the same bad experience.
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@ Karoo Guesthouse 's response
Good morning Johane,
Thank you for your feedback. I am sorry that you did not enjoy your stay with us. The room you booked is not in our control. I understand that perhaps your originally inquired about a room with a double bed but an alternative was sent to you since the other rooms were unfortunately reserved. Accepting the quote and booking can only be done prior to your arrival. We did not change the reservation on our end.
I am baffled as to why you found the room dirty, this is the first time anyone has ever complained to us about that. Our linen is new and after double checking all our sheets and covers, I still have not found anything with a stain on it. As far as the noise coming from a motorbike at another establishment across the road, I wish you had mentioned it at the time since we would have called the owner and made them aware of the fact that it was disturbing you.
We have taken care of the handle on the door but I cannot understand why you would feel unsafe due to the fact that it was a little loose. There is a Yale lock on that door as well making that door secure and safe.
We do hope that you enjoyed our beautiful town and that you will return someday.
Kind regards,
Landie
- Capacity: 20 people
- All ages welcome
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Check-in: 14:00 to 21:00
Check-out: 10:00 - Address: 100 - 102 Caledon Street, Graaff-Reinet, 6280, Eastern Cape