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15 on Roux

5 reviews
Self Catering

Review Summary

3.7 out of 5from 5 reviews for 15 on Roux
Cleanliness
3.6/5
Service
3.2/5
Location
4.2/5
Safety
4.2/5
Value for money
3.4/5
Nicolene A - Dec 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Nicolene A
Large group

Great.

The stay was very nice.

Kershia B - Mar 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Kershia B
Large group

Amazing place.

Most amazing place to go to. Will definitely go again ️.

15 on Roux 's response

Thanks. I'm glad you enjoyed our holiday house at 15onroux!

15 on Roux
Sergio O - Oct 2024
Overall rating
Cleanliness
4/5
Service
2/5
Location
3/5
Safety
5/5
Value for money
3/5
Sergio O
With friends

Nice and cozy.

Hot water was not working in the main bedroom.

15 on Roux 's response

Hi Sergio. Die warm water werk 100% en julle het 'n splinternuwe geyser gelê. Ek was self tot daar om te gaan toets.

15 on Roux
Cynthia H - Mar 2024
Overall rating
Cleanliness
1/5
Service
2/5
Location
4/5
Safety
3/5
Value for money
1/5
Cynthia H
With friends

Mees onaangenaamste verblyf ooit.

Ons moes die eerste aand onder vuil beddegoed slaap, en daar was net die eerste aand warm water in badkamers. Met ons vertrek was die warm water probleem nog nooit opgelos nie.

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Most unpleasant stay ever.

We had to sleep under dirty sheets the first night, and there was only hot water in the bathrooms the first night. When we left, the hot water problem had never been solved.

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15 on Roux 's response

Each concern, including the two she reported, was promptly attended to, and the guest departed with our house keys. This experience serves as a notable reminder to homeowners.

15 on Roux
Kyle C - Nov 2023
Overall rating
Cleanliness
3/5
Service
2/5
Location
4/5
Safety
3/5
Value for money
3/5
Kyle C
With friends

Lovely under the circumstances.

It was lovely but the geyser had a problem, so 3 days with little warm water and a blocked drain on the day of arrival.

15 on Roux 's response

It is quite disappointing that Mr Kyle Collins mentioned those two issues. The facts speak for themselves. I communicated throughout Friday since their arrival on 9 November 2023. He reported a matter with a washing basin on the day and I phoned a plumber as I don't live in Franskraal. Mr Collins confirmed on Saturday at 11:42 that the hot water matter was resolved. I settled the bill with the plumber. Mr Collins reported after me contacting him throughout Saturday morning to resolve the basin and geyser matters, at 13:09 that both matters were resolved to his satisfaction. The statement that no hot water was available the entire weekend is completely false and I would kindly ask Mr Collins to retract his statement. We pride ourselves in our commitment to communicate with our guests and making sure any issue is resolved as quickly as possible.

15 on Roux
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per night (sleeps 5)
5 reviews
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  • Capacity: 15 people
  • All ages welcome
  • Check-in: 14:00 to 20:00
    Check-out: 10:00
  • Address: 15 Le Roux Street, Franskraal, Gansbaai, 1394, Western Cape
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https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAA666e286f0e5d0d5db5c1ca190f69e9bb2c28bf1bc3f288ecb371b752a646423725a4050a28621ae5dd35c83fb7e4c18cb8de?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R700 per night (sleeps 5) 5 5 1 4 15 Le Roux Street Franskraal 1394 Western Cape 021 201 8900 14:00-20:00 10:00 -34.611143 19.3741497