203 Kenwyn on Sea
Review Summary
Linda K - Oct 2023
Overall rating
Baie goed.
This review is being shown in its original language.
Translate to English.
Very good.
Problems: 1. The electric frying pan is an electrical hazard. The cable is old and the switch on the wall flashes when you turn it on and off. 2. When we turned the wall switch on and off, it flashed.
This review has been automatically translated using Google.
View original in Afrikaans.
203 Kenwyn on Sea 's response
Dankie vir jou terugvoer. Ons vra opreg om verskoning vir die probleme wat jy met die elektriese braaipan en die muurskakelaar teëgekom het. Sedert jou verblyf het die eenheid 'n verbouing ondergaan, en ons het hierdie bekommernisse aangespreek om die veiligheid en gerief van ons gaste te verseker. Ons waardeer dat jy dit onder ons aandag bring en hoop om jou terug te verwelkom vir 'n verbeterde ervaring!
Ruben R - Dec 2023
Overall rating
Dit was okay.
This review is being shown in its original language.
Translate to English.
It was okay.
We had a nice stay. One improvement the place could make is to make double point power points available.
This review has been automatically translated using Google.
View original in Afrikaans.
203 Kenwyn on Sea 's response
Dankie vir jou terugvoer, en ons is bly om te hoor jy het lekker gebly.
Ons waardeer jou voorstel m.b.t. die tweepuntproppunte. Die eienaars is ingelig, en ons sal kyk na die toevoeging van dubbelpuntkragpunte om gaste se gerief in die toekoms te verbeter. Ons hoop om jou binnekort terug te verwelkom!
Cohan K - Aug 2024
Overall rating
Baie luuks en goeie ligging, maar verblyf kort definitief DStv en WiFi.
Read more
This review is being shown in its original language.
Translate to English.
Very luxurious and good location, but accommodation definitely lacks DStv and WiFi.
We had a very nice stay. We did only have a few problems with the accommodation. There was DStv in the unit, but the wires were cut, so we couldn't connect our own decoder. We were also not informed in advance that this was the case. There had also been no WiFi as another alternative. We had 2 small children together and it was difficult to entertain them in the evening. If we had known, we would have been better prepared. There were no 2-prong plugs and we had to make a plan with the few we had to turn on lights and other appliances. They did provide for if the power goes out with rechargeable lights, but there are no chargers for the lights. Another problem was that there were no bath plugs to use. We even had to purchase bath plugs.
This review has been automatically translated using Google.
View original in Afrikaans.
203 Kenwyn on Sea 's response
Thank you for your feedback, and we're glad to hear you enjoyed your stay overall.
We sincerely apologise for the inconvenience with the DSTV wires. This wasn’t something we were aware of, and we should have communicated the situation to you beforehand. We understand how important entertainment is, especially with young children, and will work with the owners to resolve the DSTV and WiFi situation moving forward.
We also appreciate you pointing out the issues with the two-prong plugs and the lack of bath plugs. These details are important, and we’ll ensure they’re addressed to make future stays more comfortable. As for the rechargeable lights, we’ll follow up to ensure the necessary chargers are available for guests.
Thank you again for your valuable feedback, and we hope to offer you a more seamless experience next time.
- Capacity: 6 people
- All ages welcome
-
Check-in: 15:00 to 20:00
Check-out: 10:00 - Address: 102D Compensation Beach Road, Ballito, Dolphin Coast, 4420, KwaZulu-Natal
