504 Ballito Manor
Review Summary
Lindie C - Nov 2023
Overall rating
Veilig verblyf reg op die strand, pragtige see uitsig, woonstel net reg uitgerig.
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Safe accommodation right on the beach, beautiful sea view, apartment just right.
Very nice visit.
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Aj M - Jun 2023
Overall rating
Amazing and a bit frustrating.
Read more504 Ballito Manor 's response
Hi AJ
Thank you for your visit. I am really sorry to hear that you did not have the best time with us.
There are however a few things I feel is important to mention in regards to your review:
The gas braai was working until you had put the new gas bottle (the full spare we had in the apartment) on the gasbraai. It was not connected correctly. After we reconnected it there was no problem found with the braai.
In regards to the DSTV, it is DSTV streaming, of which the owners login details are used for the account, thus you do not need your own account for this. You confirmed via email that the DSTV was working and never mentioned that there was a problem with it. Had you done so we would have been able to assist you to log back in and sort the problem out.
In regards to the pool it was under renovation as your stay with us was in June, the month during which the pool is the least used. We have been giving our guests who wants to use pool access to the complex next door. Had you asked I would have been able to assist you with this.
As for the smell, there is no damp in the building or the apartment. As explained to you via email after your stay when you mentioned this, all the units in the same line from 104, 204, 304, 404 and 504 and onwards had a problem with a blockage in the pipes which the body corporate reported to us on the morning of your arrival and had to be rectified by them by breaking open the wall in the basement parking to fix this. Thus the smell was not coming from within the apartment and had nothing to do with cleaning. As also mentioned we would have moved you to another apartment had we known this was a problem to you as we were not aware of how long it would take for the building to fix this and this was out of our control. Regrettably also nothing was mentioned to us about this during your stay. In responding to all of this I really wish you had communicated these problems to us during your stay so that we could have been given the opportunity to try to make your stay more comfortable.
Hantie N - Mar 2022
Overall rating
Fantastiese ervaring.
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Fantastic experience.
Awesome time in the place.
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Prashna G - Apr 2021
Overall rating
We had an awesome stay. Loved the view.
Donne P - Mar 2021
Overall rating
Die verblyf was uiters fantasties.
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The stay was absolutely fantastic.
Thank you very much for the wonderful holiday stay. As well as the customer service from Utopia Ballito. We will definitely book our holiday there again. The gas braai is nice and cozy on the porch which makes it so convenient for all if you have small children!
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504 Ballito Manor 's response
Dankie vir jul kuier en mooi komplemente Donne, dit was lekker om julle hier te he. Ons sien uit na jul volgende kuier.
Retha V - Dec 2020
Overall rating
Ons het so heerlik gekuier! 'n Stukkie hemel!
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We had such a wonderful time! A piece of heaven!
The accommodation was top notch! Attention has been paid to detail, from the cleanliness to every little thing one might need. The view is breathtaking. Security very good, and you take exactly 15 steps out of the gate, then you sit on the lovely beach. We also went for a walk every afternoon/evening and there was security on the walkway along the sea. It is the cleanest, friendliest town and resort we have experienced in a long time. Our student children still had to finish a few classes online, the WiFi was good and the air conditioning wonderful. Elsbeth was available for any queries. We will definitely come again! Thank you Elsbeth!
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504 Ballito Manor 's response
Dankie vir die tyd wat jy geneem het om hierdie terugvoer vir ons te skryf, Retha, dit is regtig so waardevol en ons waardeer dit regtig baie!! Ons sien uit daarna om julle terug te ontvang.
Losinda J - Nov 2020
Overall rating
Heerlik.
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Delicious.
Very neat. Friendly service! Have fun.
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Sandra B - Mar 2020
Overall rating
Ongelooflik!
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Unbelievable!
Met all our expectations. Many thanks to the owners for allowing us to share in your piece of paradise and utopia and for the wonderful management of this beautiful gem!
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504 Ballito Manor 's response
Dankie vir die mooi woorde Sandra. So lekker as ons gaste tevrede kan stel!! Ons hoop om jul gou weer terug te verwelkom!!
Michelle S - Nov 2020
Overall rating
Ontspanne atmosfeer.
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Relaxed atmosphere.
Enough space for small children, very calm and relaxed atmosphere.
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Elizabeth B - Sep 2020
Overall rating
Skoon, goeie akkommodasie
- Capacity: 4 people
- All ages welcome
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Check-in: 14:00 to 23:00
Check-out: 10:00 - Address: 102A Compensation Beach Road, Unit 504, Ballito Manor, Ballito, 4420, KwaZulu-Natal