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75 on Protea

2 reviews
Self Catering

Review Summary

3.8 out of 5from 2 reviews for 75 on Protea
Cleanliness
5.0/5
Service
2.0/5
Location
5.0/5
Safety
5.0/5
Value for money
2.0/5
Elana L - Aug 2022
Overall rating
Cleanliness
5/5
Service
3/5
Location
5/5
Safety
5/5
Value for money
3/5
Elana L
With friends

Ons het heerlik gebly.

Dit was egter baie ongerieflik in die sin dat ons die een badkamer glad nie kon gebruik. Dit het op die bed ingereën en die stort was heeltemal verstop. Die wasbak in die ander badkamer was ook verstop. Die WiFi het nie gewerk, die dame het 'n mobile WiFi-roteerder gebring wat ook nie gewerk het nie en 'n limiet van 20GB opgehad het vir 3 mense. Die res van die huis was pragtig - die uitsig asemrowend, en ek sal graag weer daar wil bly wanneer hulle bogenoemde herstel het.

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We had a wonderful stay.

However, it was very inconvenient in the sense that we could not use the one bathroom at all. It rained on the bed and the shower was completely blocked. The sink in the other bathroom was also clogged. The WiFi didn't work, the lady brought a mobile WiFi router which also didn't work and had a limit of 20GB for 3 people. The rest of the house was beautiful - the view stunning, and I would love to stay there again when they do the above repairs.

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75 on Protea 's response

Hi Elana
Thank you for your review. We have just listed this brand new property, and after a couple of weeks of contractors, thought with confidence that all issues were resolved. I am so sorry that you had to experience the few we were not aware of.
The Wi-Fi is now installed and working 100%.
The roof is fixed and the plumbing is sorted.
Please let us know when you would like to visit Gordons Bay again and we will discount your next stay with pleasure. We are blessed to have had such a nice guest as our first guest. If there is anything else you can think of that could be improved, please send Ansie a message and we will attend to it ASAP.
Best Regards
Gordons Bay Stay (Juanita)

75 on Protea
Yolande C - Sep 2022
Overall rating
Cleanliness
5/5
Service
1/5
Location
5/5
Safety
5/5
Value for money
1/5
Yolande C
With partner

Ongelukkigheid oor in-check-tye en meer.

Ek het vooraf gereël dat ons dalk na 7 uur daar gaan wees. Ek moes R200 betaal omdat ek 07:15 daar was. Hulle het ook my 'n kontrak laat teken en in die kontrak het daar gestaan dat die inkloktyd op die laatste 18:00 was en 'n R150-boete vir die laat in-check. Dit stem glad nie ooreen met die webblad nie. Dit stem glad nie ooreen met die webblad se advertensie nie en moes ek moes R200 betaal al het ek vooraf gereël dat ek 'n paar minute kan laat wees. Daar was ook 'n rot in die kombuis wat heeltyd in 'n gat in hardloop tussen die skottelgoedwasser en wasbak. Ek sal nie weer daar boek nie. Jammer. Dis 'n baie lekker huis, maar die boonste goedjies het my bietjie ontstel, want ek het nie min betaal vir 2 aande se oorslaap nie.

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Unhappiness about check-in times and more.

I had arranged in advance that we might be there after 7 o'clock. I had to pay R200 because I was there at 07:15. They also made me sign a contract and in the contract it was stated that the check-in time was 18:00 at the latest and a R150 fine for late check-in. It doesn't match the web page at all. It does not correspond at all to the website's advertisement and I had to pay R200 even though I had arranged in advance that I could be a few minutes late. There was also a rat in the kitchen that kept running into a hole between the dishwasher and sink. I will not book there again. Sorry. It's a very nice house, but the upstairs stuff upset me a bit, because I paid a lot for 2 nights' sleep.

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View original in Afrikaans.

75 on Protea 's response

Hi Yolande
Ons is jammer vir die ongerief en die misverstand, ek sal nou kontak met u maak om die R 200.00 terug te betaal. Ek reel vandag vir die plaagbeheer om uit te gaan vir die muis of rot wat u daar gesien het.

75 on Protea
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  • Capacity: 8 people
  • All ages welcome
  • Check-in: 14:00 to 19:00
    Check-out: 10:00
  • Address: 75 Protea Drive, Gordon's Bay, 7151, Western Cape
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https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAA07458f4c356a46b6804cb83d463f9d6c167570b85d2473240ecbf4c91da434838bc9690dd35e402fc659bfe7eab644e74dae?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R4 400 per night (sleeps 8) 2 5 1 4 75 Protea Drive Gordon's Bay 7151 Western Cape 021 201 8900 14:00-19:00 10:00 -34.1712208 18.8471976
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