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Addis Guest House

Guest House

Review Summary

4.1 out of 5from 19 reviews for Addis Guest House
Cleanliness
4.1/5
Service
4.1/5
Location
4.0/5
Safety
4.5/5
Value for money
3.7/5
Zelda V - Dec 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Zelda V
Family with teenagers

Very satisfying and good value for money.

Lovely stay. Staff are very friendly, situated in a lovely area and the breakfast was delicious.

Thulani K - Oct 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Thulani K
With partner

Amazing.

It was very clean and spacious, with an amazing host. Catered for my late arrival.

Addis Guest House 's response

Thank you so much, Thulani. Hope you are keeping well, and we will be pleased as the Addis BnB team to host you again.

Addis Guest House
Jason S - Jul 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Jason S
Individual traveller

Great.

The staff were very friendly and accommodating - made the stay a pleasure!

Rick E - Apr 2023
Overall rating
Cleanliness
3/5
Service
3/5
Location
5/5
Safety
5/5
Value for money
3/5
Rick E
With partner

Too many faults.

Although the bed was comfortable and breakfast was enjoyable, we had to ask for a kettle to be brought to the room, and the curtain was coming off the rail and wasn't fixed after we requested it, and there was no remote for the air conditioner.

Addis Guest House 's response

Management is so sorry and apologize for the incident; but thanks for sharing such. Required action is taken and fixed.
Kind Regards
Alem Engida
Manager

Addis Guest House
Ansie V - Aug 2020
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Ansie V
On business

Awesome.

Het baie lekker gebly en sal dit beslis aanbeveel.

Heila R - Mar 2020
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
4/5
Heila R

Die stilte is amazing. Die see-uitsig is net genoeg vir mense wat nie van die strand hou nie. Kamers is groot en gerieflik.

Dit sal goed wees om op die webblad te sê jy Moet ontbyt vooraf bespreek. Dit is immers 'n B&B, so mens neem aan ontbyt is ingesluit. Sal dit nie vir ouer mense, wat met moeite beweeg aanbeveel nie. Veral nie in die aand nie. Die opdraande na die aand opening is nog aanvaarbaar, maar die trappe na onder kan gevaarlik en moeilik wees.

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The silence is amazing. The sea view is just enough for people who don't like the beach. Rooms are large and comfortable.

It would be good to say on the website that you must book breakfast in advance. After all, it is a B&B, so one assumes breakfast is included. Would not recommend it for older people, who have difficulty moving. Especially not in the evening. The ascent after the evening opening is still acceptable, but the stairs down can be dangerous and difficult.

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Elaine G - Mar 2020
Overall rating
Cleanliness
2/5
Service
3/5
Location
3/5
Safety
4/5
Value for money
3/5
Elaine G
On business

Was oor die algemeen goed gewees, maar badkamer was definitief nie skoongemaak na vorige gaste se besoek nie.

Ons was in kamer no 1 gewees, kort instandhouding en 'n goeie verf. Die stort kort 'n goeie skrop en die badkamer was definitief nie skoongemaak nadat die vorige gaste daar gebly het nie (seepdrupplels en spatsels op die stort se ruite, asook hare in die bad!). Beddegoed was darem skoon en goed genoeg vir 'n vinnige oorslaap.

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Was generally good, but bathroom was definitely not cleaned after previous guests' visit.

We were in room no 1, in need of maintenance and a good paint job. The shower needs a good scrub and the bathroom was definitely not cleaned after the previous guests stayed there (soap drops and splashes on the shower panes, as well as hair in the tub!). At least the bedding was clean and good enough for a quick sleepover.

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Ansie V - Jan 2020
Overall rating
Cleanliness
3/5
Service
2/5
Location
3/5
Safety
3/5
Value for money
2/5
Ansie V
On business

Probleme met bespreking.

Ons het kwotasie gekry vir B&B. Toe ons arriveer sê niemand waar die kamer is nie, moes hulle vra om ons te wys. Daar is toe gesê dat ontbyt nie ingesluit is nie. Het toe betaal vir ontbyt, maar wat jy vra en wat jy kry stem nie ooreen nie. Vra vir sagte eier, kry jy harde eier. Vir ons eerste was dit glad nie goed nie.

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Problems with booking.

We got a quote for a B&B. When we arrived, no one said where the room was, had to ask to show us. It was then said that breakfast was not included. Then paid for breakfast, but what you ask for and what you get does not match. Ask for a soft egg, you get a hard egg. For us, it wasn't good at all.

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Rika B - Dec 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Rika B

Alhoewel ek en my dogter net een nag geslaap het, het ons dit baie goed gevind vir dit wat ons nodig gehad het.

Vir die bedrag wat ons betaal het, het ons alles voldoende gevind. Dit was op 'n veilige plek en ons het die ontbyt voldoende gevind. Sal Addis by vriende aanbeveel of weer in die toekoms daarvan gebruik maak.

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Although my daughter and I only stayed one night, we found it very good for what we needed.

For the amount we paid, we found everything adequate. It was in a safe location and we found the breakfast adequate. Will recommend Addis to friends or use again in the future.

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Izelle D - Feb 2017
Overall rating
Cleanliness
5/5
Service
4/5
Location
3/5
Safety
5/5
Value for money
4/5
Izelle D
With partner

Baie netjies en mooi uitsig.

Die netheid van die gastehuis is die eerste ding wat my opgeval het. Die see-uitsig was mooi. Die gastehuis is redelik ver van die strand en restaurante. Het gevind dat die fyner afronding ontbreek het. Alhoewel daar 'n yskas in die kamer is, was daar geen dieet-koeldrank of versoeter by die koffie nie en my eggenoot is 'n diabeet. Die ontbyte is net ontbyt, niks nuut en niks besonders nie. Teen dag 3 het ons verkies om ontbyt elders te eet. Die toilet het gelek en aand 1 was ons sonder warm water, maar die probleem is die volgende dag herstel.

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Very neat and a beautiful view.

The neatness of this guest house is the first thing I noticed. The sea view is beautiful. The accommodation is relatively far from the beach and restaurants. I found the finer detail to be lacking. Even though there was a fridge in the room, there was no diet cool drink of sweetener and my spouse is diabetic. The breakfast is just breakfast, nothing new or special. By day three we opted to eat breakfast some place else. The toilet leaked and we didn't have hot water on the first night, but the problem was fixed the next evening.

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Nora T - Oct 2016
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Nora T
Family with young children

Baie aangenaam en gerieflik met baie vriendelike personeel.

Daar is 'n mikrogolf in die kamer. Twee borde en eetgerei sou gerieflik gewees het. Ons het vir 'n 2-jarige-kind bespreek, maar daar was geen voorsiening vir hom gemaak nie. Hy moes tussen sy ouers slaap wat gelukkig nie 'n probleem was nie aangesien die bed ekstra groot is.

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Very pleasant and comfortable with very friendly staff.

There is a microwave in the room. Two plates and cutlery would have been convenient. We booked for a 2-year-old child, but no provision was made for him. He had to sleep between his parents which fortunately was not a problem as the bed is extra large.

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Colin J - Mar 2016
Overall rating
Cleanliness
5/5
Service
4/5
Location
4/5
Safety
5/5
Value for money
5/5
Colin J
Family with teenagers

Friendly staff and very clean comfortable accommodation.

I would recommend this B&B to all visiting the area.

Ignus G - Jan 2016
Overall rating
Cleanliness
4/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
4/5
Ignus G
With partner

Vriendelike en flinke diens deur die gasvrou, Heidi, en die personeel. Rustige atmosfeer, netjiese, ruim en gerieflike kamers.

Die gastehuis is een van die beste waar ek al tuisgegaan het. Mooi instandgehou, netjiese kamers en mooi dekor. Goeie ontbyt en flinke diens. Hou ook daarvan dat elke kamer sy eie kombuisie het. Baie handig. Sal definitief weer by Addis bespreek.

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Friendly and prompt service by the hostess, Heidi, and the staff. Quiet atmosphere, neat, spacious and comfortable rooms.

The guest house is one of the best I have stayed at. Nicely maintained, neat rooms and nice decor. Good breakfast and prompt service. Also love that each room has its own kitchenette. Very handy. Will definitely book with Addis again.

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Cindy Ness N - Jul 2016
Overall rating
Cleanliness
5/5
Service
4/5
Location
4/5
Safety
5/5
Value for money
3/5
Cindy Ness N
On business

Baie lekker gebly.

Kliëntediens was baie vriendelik. Mooi en netjies.

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Very nice stay.

Customer service was very friendly. Nice and neat.

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Kinna E - Feb 2016
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Kinna E
On business

Baie goed.

Gerieflik; see-uitsig; baie naby stad (Durban).

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Very good.

Comfortable; sea view; very close to city (Durban).

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Khomotso K - Jan 2016
Overall rating
Cleanliness
2/5
Service
5/5
Location
4/5
Safety
4/5
Value for money
4/5
Khomotso K
Family with young children

Our stay was good.

I enjoyed Umhlanga, hoping to buy a holiday home there soon.

Melanie A - Oct 2015
Overall rating
Cleanliness
4/5
Service
5/5
Location
3/5
Safety
5/5
Value for money
4/5
Melanie A
With partner

Baie rustig en het voldoen in al ons behoeftes.

Die kamer en omgewing was pragtig en versorg. Die diens was baie goed en vriendelik. Die plek is bietjie ver van die see af maar nie onbereikbaar nie. Ons het ons verblyf baie geniet! Dankie.

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Very peaceful and met all our needs.

The room and surroundings were beautiful and cared for. The service was very good and friendly. The place is a bit far from the sea but not unreachable. We really enjoyed our stay! Thank you.

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Johan F - Dec 2015
Overall rating
Cleanliness
4/5
Service
2/5
Location
4/5
Safety
4/5
Value for money
2/5
Johan F
With partner

Aanvaarbaar.

Ons was vir amper 'n dag lank sonder elektrisiteit. Televisie het nie gewerk een aand nie.

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Acceptable.

We were without electricity for almost a day. Television did not work one night.

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Claudine S - Nov 2015
Overall rating
Cleanliness
1/5
Service
1/5
Location
1/5
Safety
1/5
Value for money
1/5
Claudine S
On business

For and establishment in the hospitality sector, this B&B has never heard of the word "compromise." Therefore I will rate them poorly.

We booked a room for our technical team, since they had to do an installation in Umhlanga. The company was not ready for us, so we had to postpone the booking. The establishment said its not their problem. I lost the 3K. Rules are rules... but come on... I can understand forfetting a night, but we wanted to book for longer next week. And for our future monthly site visits... Customer service is non existent.

Addis Guest House 's response

Dear Claudine,

Thank you for your review. We pride ourselves in excelling in customer service, and thus find it important to highlight that the statement made that said “it is not our problem” is grossly incorrect.
We not only spoke to the guests themselves directly but I contacted you as well in order to highlight our policy politely.
Please note that the policy is put into effect for a 2-fold reason:
1. Clients that sought the rooms you cancelled were lost on the day and pushing your booking to the next week would also take the place of potential clients that had wanted that room, thus we were also affected by the cancellation

Addis Guest House
From
From R 1 200
per night, for 2 ppl
From
R 1 200
per night, for 2 ppl
Make a Booking
  • Capacity: 22 people
  • All ages welcome
  • Check-in: 14:00 to 21:00
    Check-out: 10:00
  • Address: 12 Tibia Crescent, Umhlanga, Durban, 4016, KwaZulu-Natal
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAA5abe08622641a440c57889c70f530afd28c9a53c014de55b3141d6aa72f86b58c2c62e1f0e834a4dad2fe243bf4999cc9a64?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R1 200 per night, for 2 ppl 19 5 1 5 12 Tibia Crescent Umhlanga 4016 KwaZulu-Natal 021 201 8900 14:00-21:00 10:00 -29.718446294236 31.08063635582