Addis Guest House
Review Summary
Thulani K - Oct 2024
Overall rating
Amazing.
Addis Guest House 's response
Thank you so much, Thulani. Hope you are keeping well, and we will be pleased as the Addis BnB team to host you again.
Jason S - Jul 2024
Overall rating
Great.
Rick E - Apr 2023
Overall rating
Too many faults.
Addis Guest House 's response
Management is so sorry and apologize for the incident; but thanks for sharing such. Required action is taken and fixed.
Kind Regards
Alem Engida
Manager
Ansie V - Aug 2020
Overall rating
Awesome.
Heila R - Mar 2020
Overall rating
Die stilte is amazing. Die see-uitsig is net genoeg vir mense wat nie van die strand hou nie. Kamers is groot en gerieflik.
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The silence is amazing. The sea view is just enough for people who don't like the beach. Rooms are large and comfortable.
It would be good to say on the website that you must book breakfast in advance. After all, it is a B&B, so one assumes breakfast is included. Would not recommend it for older people, who have difficulty moving. Especially not in the evening. The ascent after the evening opening is still acceptable, but the stairs down can be dangerous and difficult.
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Elaine G - Mar 2020
Overall rating
Was oor die algemeen goed gewees, maar badkamer was definitief nie skoongemaak na vorige gaste se besoek nie.
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Was generally good, but bathroom was definitely not cleaned after previous guests' visit.
We were in room no 1, in need of maintenance and a good paint job. The shower needs a good scrub and the bathroom was definitely not cleaned after the previous guests stayed there (soap drops and splashes on the shower panes, as well as hair in the tub!). At least the bedding was clean and good enough for a quick sleepover.
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Ansie V - Jan 2020
Overall rating
Probleme met bespreking.
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Problems with booking.
We got a quote for a B&B. When we arrived, no one said where the room was, had to ask to show us. It was then said that breakfast was not included. Then paid for breakfast, but what you ask for and what you get does not match. Ask for a soft egg, you get a hard egg. For us, it wasn't good at all.
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Rika B - Dec 2017
Overall rating
Alhoewel ek en my dogter net een nag geslaap het, het ons dit baie goed gevind vir dit wat ons nodig gehad het.
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Although my daughter and I only stayed one night, we found it very good for what we needed.
For the amount we paid, we found everything adequate. It was in a safe location and we found the breakfast adequate. Will recommend Addis to friends or use again in the future.
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Izelle D - Feb 2017
Overall rating
Baie netjies en mooi uitsig.
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Very neat and a beautiful view.
The neatness of this guest house is the first thing I noticed. The sea view is beautiful. The accommodation is relatively far from the beach and restaurants. I found the finer detail to be lacking. Even though there was a fridge in the room, there was no diet cool drink of sweetener and my spouse is diabetic. The breakfast is just breakfast, nothing new or special. By day three we opted to eat breakfast some place else. The toilet leaked and we didn't have hot water on the first night, but the problem was fixed the next evening.
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Nora T - Oct 2016
Overall rating
Baie aangenaam en gerieflik met baie vriendelike personeel.
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Very pleasant and comfortable with very friendly staff.
There is a microwave in the room. Two plates and cutlery would have been convenient. We booked for a 2-year-old child, but no provision was made for him. He had to sleep between his parents which fortunately was not a problem as the bed is extra large.
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Colin J - Mar 2016
Overall rating
Friendly staff and very clean comfortable accommodation.
Ignus G - Jan 2016
Overall rating
Vriendelike en flinke diens deur die gasvrou, Heidi, en die personeel. Rustige atmosfeer, netjiese, ruim en gerieflike kamers.
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Friendly and prompt service by the hostess, Heidi, and the staff. Quiet atmosphere, neat, spacious and comfortable rooms.
The guest house is one of the best I have stayed at. Nicely maintained, neat rooms and nice decor. Good breakfast and prompt service. Also love that each room has its own kitchenette. Very handy. Will definitely book with Addis again.
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Cindy Ness N - Jul 2016
Overall rating
Baie lekker gebly.
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Very nice stay.
Customer service was very friendly. Nice and neat.
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Kinna E - Feb 2016
Overall rating
Baie goed.
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Very good.
Comfortable; sea view; very close to city (Durban).
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Khomotso K - Jan 2016
Overall rating
Our stay was good.
Melanie A - Oct 2015
Overall rating
Baie rustig en het voldoen in al ons behoeftes.
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Very peaceful and met all our needs.
The room and surroundings were beautiful and cared for. The service was very good and friendly. The place is a bit far from the sea but not unreachable. We really enjoyed our stay! Thank you.
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Johan F - Dec 2015
Overall rating
Aanvaarbaar.
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Acceptable.
We were without electricity for almost a day. Television did not work one night.
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Claudine S - Nov 2015
Overall rating
For and establishment in the hospitality sector, this B&B has never heard of the word "compromise." Therefore I will rate them poorly.
Read moreAddis Guest House 's response
Dear Claudine,
Thank you for your review. We pride ourselves in excelling in customer service, and thus find it important to highlight that the statement made that said “it is not our problem” is grossly incorrect.
We not only spoke to the guests themselves directly but I contacted you as well in order to highlight our policy politely.
Please note that the policy is put into effect for a 2-fold reason:
1. Clients that sought the rooms you cancelled were lost on the day and pushing your booking to the next week would also take the place of potential clients that had wanted that room, thus we were also affected by the cancellation
- Capacity: 22 people
- All ages welcome
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Check-in: 14:00 to 21:00
Check-out: 10:00 - Address: 12 Tibia Crescent, Umhlanga, Durban, 4016, KwaZulu-Natal