African Sands Guesthouse
Review Summary
Gretha D - Aug 2024
Overall rating
Waarde vir geld.
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Value for money.
We had a very nice stay. The place is nice clean and tidy, and the rooms comfortable.
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Madelein D - Jul 2024
Overall rating
Lovely place, nice breakfast but uncomfortable bed.
Lizelle V - Aug 2024
Overall rating
Modern, netjies, veilig.
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Modern, neat, safe.
The room was very modern, comfortable and tidy. Parking outside was safe.
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Jan D - Jul 2024
Overall rating
Dit was voldoende.
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That was sufficient.
Accommodation was nice, but the bathtub was broken and there was no hot water the second night in freezing weather.
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Kobus C - May 2022
Overall rating
Goed ontvang, netjies.
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Well received, neat.
Room neatly clean and spacious. Bank needs attention - broken. No place to charge cell phone? Built-in cache detracts from an otherwise good experience.
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Munita D - Sep 2021
Overall rating
Dit was goed, maar ek dink tog dat daar beter gekommunikeer moet word met gaste wat van verblyf gebruik maak daar.
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It was good, but I still think that there should be better communication with guests who use accommodation there.
The arrangements around breakfast were not clear. There are no power plugs in the room, I had to go and buy an extension cord. No hair dryers available, I had to go and buy one.
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Antonette V - Dec 2020
Overall rating
Baie lekker.
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Very nice.
Very nice stay. Will stay here again.
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Tanya R - Oct 2020
Overall rating
Netjies en skoon.
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Neat and clean.
The rooms are neat and clean. We only missed WiFi which was not available. Other than that a very good experience.
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Cas B - Nov 2020
Overall rating
Lekker oorslaapgeriewe.
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Nice overnight facilities.
Clean and tidy large rooms, good service and friendly staff.
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Duncan W - Dec 2019
Overall rating
Good value for money and great location.
Gerda G - Jul 2019
Overall rating
Die gastehuis is gerieflik, skoon en netjies.
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The guest house is comfortable, clean and tidy.
I was received kindly as usual. This was my fourth time using the guest house. It's my number one place to sleep when I visit Bloemfontein. Staff is very helpful. I asked for extra blanket and without any problem they provided extra blankets the next day.
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Mariné V - Jul 2019
Overall rating
Skoon, netjies en lekker ruim.
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Clean, neat and big.
Had a great stay. Very neat, staff very friendly and professional. Just one problem, there was only one plug in the wall and that made it hard to charge for example phones.
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Annelie H - Jul 2019
Overall rating
Was baie skoon, hulpvaardig en lekker gebly.
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Very clean, helpful and had a great stay.
We loved our stay.
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Julian W - Dec 2019
Overall rating
A well-run guesthouse who are flexible and friendly.
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'n Goed bestuurde gastehuis wat buigsaam en vriendelik is.
Die gastehuis is goed bestuur!
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Jenske S - Jun 2019
Overall rating
Baie vriendelik.
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Very friendly.
Ideal for someone with pets.
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Tia H - Mar 2019
Overall rating
Ruim, gemaklike verblyf.
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Spacious, comfortable accommodation.
Nice and spacious accommodation, with a separate kitchen. Perfect stay for a few days if you don't want to live on takeaways.
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African Sands Guesthouse 's response
Geagte Tia
Baie dankie dat jy African Sands Guesthouse as jou tuiste weg van die huis gekies het, en ook dat jy die tyd geneem het om vir ons jou terugvoering te gee.
Dit is terugvoering soos joune wat ons harte warm laat klop, en ons hoop om jou weer te verwelkom. Wees versekerd van dieselfde vlak van diens.
Vriendelike groete
Die African Sands span
Andre M - Apr 2019
Overall rating
Not a good experience
African Sands Guesthouse 's response
Dear Andre,
Thank you for your review. As it is our goal to fully satisfy our guests, it is important for us to sort out any problems and clear any misunderstandings to the best of our abilities. First of all, we would like to bring under your attention, that it was only one malfunctioning plug in the room, and that there was nothing wrong with the overall electricity supply of the Guesthouse, or your room.
The water issue mentioned by you, was due to an overall water supply issue in the area directly from the municipality, and as unfortunate and unfair as it is for us as a Guesthouse, and yourself as our guest to be affected by something completely out of our control, the owner of African Sands Guesthouse made it her personal duty to come to our establishment at 22:00 that same night, personally apologise to you for the inconvenience caused, and refunded you in full for that evening.
We would have hoped that the above gesture would have you leaving knowing that our team was there at all times to sort out all the issues at hand, and have you focus on all the other great amenities of our establishment, it is unfortunate that our level of personal service and attention could not do so.
So from our side, as the African Sands Guesthouse team, we would like to apologise for leaving you with a poor experience, and we would like to assure you that we, as always, appreciate your business, and hope to welcome you back again, in order to hopefully leave you with a better one.
Once again, thank you for taking the time to give us your valued feedback.
Yours in hospitality,
The African Sands Guesthouse team.
Herna C - Apr 2018
Overall rating
Goed en vriendelik ontvang. Netjies en skoon en baie mooi.
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Good and friendly welcome. Neat and clean and very beautiful.
Recommendation: It would be good if perhaps two chairs and a small fridge were provided. We could not keep our cold food fresh. Otherwise excellent.
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Janus J - May 2018
Overall rating
Baie luuks en baie gemaklik!
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Very luxurious and very comfortable!
See stars.
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Nelmari B - Apr 2018
Overall rating
Rustig en gemaklik.
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Tranquil and comfortable.
Rooms are beautiful. It was big enough for our family. Lovely stay and enjoyed our time there.
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Jacques H - Aug 2018
Overall rating
Gemaklik en baie sentraal vir ons doeleindes.
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Convenient and very central for our purposes.
We made the right choice of accommodation. The only thing that bothered me was that the previous guest's dirty plate was still in the sink.
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Barries B - Jun 2018
Overall rating
Plek baie skoon en netjies, goeie diens, sentraal geleë
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Place very clean and tidy, good service, centrally located
Recommend the place anytime. Good value for your money.
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Martin V - May 2018
Overall rating
Ruim en gerieflik.
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Spacious and convenient.
Will definitely stay there again. Clean, spacious and very friendly and pleasant staff and central location.
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Lydia S - Feb 2018
Overall rating
Heerlik.
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Delicious.
Just would have liked hot water, bath water was almost cold.
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Jaco C - Jan 2018
Overall rating
Baie rustig en veilig. Goeie waarde vir geld.
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Very quiet and safe. Good value for money.
This is a very good guest house. Just a pity we didn't get the room we booked.
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Ingrid M - Jan 2018
Overall rating
Rustig en welkom.
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Quiet and welcome.
Quiet and tidy, welcome.
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Marleze E - Jun 2018
Overall rating
Skoon en netjies. Goed geleë.
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Clean and tidy. Well located.
The guest house is well located. Clean and tidy rooms.
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Judy B - Sep 2018
Overall rating
Koud.
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Cold.
Room cold with little or no atmosphere. Bathroom very spacious, but no curtain or blind in front of window.
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Lillanie V - Apr 2017
Overall rating
Wonderlike en behulpsame diens.
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Wonderful and helpful service.
We received great service. Lindie put in a lot of effort to help us. Thank you.
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Hydeh-Mari E - Aug 2017
Overall rating
Goeie waarde vir geld en uiters netjiese kamer.
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Good value for money and extremely neat room.
Very good value for money, all that could be better is enough towels in the room and hairdryer. Reception did provide it upon request. Bedding and pillows are high quality, clean and beds were firm and comfortable! I will definitely visit again and recommend to friends.
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Jacobus D - Sep 2017
Overall rating
Lekker.
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Nice.
The place was very nice and just as shown. Can put in better lights and do finishing work.
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Hanre E - Nov 2017
Overall rating
Baie potensiaal, maar nie wat ons verwag het nie.
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Lots of potential, but not what we expected.
The room we booked does not look at all as expected. I was woken early in the morning by kitchen and other staff talking loudly in the kitchen opposite our room. Not very considerate. They did help a lot with water as much of the neighborhood was without water.
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Johann K - Apr 2017
Overall rating
Kamers is ruim, 'n yskas sou welkom gewees het.
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Rooms are spacious, a fridge would have been welcome.
Clean, tidy and spacious, would recommend it.
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Anonymous Guest - Jan 2017
Overall rating
Might consider another guest house next time.
We forgot my little girl's blanket there on the 10th of January 2017, and so far, up to and including the 19th of January 2017, no one has bothered to contact me. I consider this very poor service.
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Hermien M - Dec 2016
Overall rating
Basiese oornagverblyf.
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Basic overnight accommodation.
Good enough for overnight stay.
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African Sands Guesthouse 's response
Can we please have more information regarding the customer, which name, room and contact details please, so we can work through this.
Regards,
Lindi
- Capacity: 24 people
- All ages welcome
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Check-in: 14:00 to 21:00
Check-out: 10:00 - Address: 90 Benade Drive, Fichardt Park, Bloemfontein, 9317, Free State