Airport Bird & Game Lodge
Review Summary
Werner S - Aug 2024
Overall rating
Baie naby lughawe, tog buite gemaklike verblyf.
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Very close to airport, yet beyond comfortable accommodation.
Fantastic people at reception and with stay. Nice breakfast also included. Relaxing and good braai facilities.
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Lanita B - Nov 2023
Overall rating
Rustig en baie verwelkomend.
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Quiet and very welcoming.
It was only for one night, but it was the perfect place to relax after a long international flight. After 9 months abroad, the genuine South African welcome was just what we needed.
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Korstiaan S - May 2024
Overall rating
Was ok gewees.
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Was ok.
No fridge, TV not working, air conditioner inefficient, water pressure low, few animals.
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Nicolette R - Jan 2023
Overall rating
Not well maintained.
Airport Bird & Game Lodge 's response
Dear Nicolette,
Thank you for taking the time to provide us with feedback. We express great regret for not reaching your expectations during your stay with us. We take great pride in keeping our gardens neat and animals visible, however, we apologize that you did not receive this usual service. Our televisions are smart TV's, which require the guest to log on with their own accounts so as to enjoy Netflix/DStv etc. We are so sorry that this information was not relayed to you upon check-in. We hope that you will give us a second chance and stay with us in the near future.
Kind Regards,
Airport Game Lodge
Leonie M - Feb 2019
Overall rating
Warm welcome, excellent service.
Read moreChanette V - Mar 2018
Overall rating
Very helpful staff and willing to assist with any need.
Airport Bird & Game Lodge 's response
Dear Ms Chanette,
Thank you for taking the time to post this review.
We are glad that you were assisted with friendly and helpful staff and we would love to hear about the other highlights of your stay with us.
We hope to see you again.
Kind Regards
Airport Game Lodge
Wicus B - Aug 2016
Overall rating
Baie teleurgesteld in die verblyf teen die tarief wat betaal is.
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Very disappointed in the accommodation at the rate paid.
When we booked we booked a 1 double room which we assumed would have a double bed. Great was our surprise that there were only 2 single beds in it. The receptionist then moved us to another room that had a double bed. The double bed mattress has also seen better days and is hollow towards the middle. Also, only 2 bath towels are provided and no hand towel. The unit is not clean at all. We couldn't hang up the towels as the towel rail had already started to pull away from the wall. The kettle didn't work either and there were only 2 bags of coffee which we couldn't use anyway. At breakfast, there was only one member of staff who had to meet the needs of the large number of guests and she could not keep up to ensure that there was continuously enough milk, etc. was not available on the side tables. We feel it is unfair to the member of staff to leave her alone to look after such a large number arriving for breakfast at the same time. When we left, we first had to drive back to reception to ask them to open the gate. Upon our arrival we were not provided with a code. We would not recommend the accommodation at all.
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Airport Bird & Game Lodge 's response
Dear Mr Wicus B,
Thank you for taking the time to provide us with constructive feedback.
We express great regret for the inconvenience you experienced during your stay with us.
Usually problems about extra towels needed and extra room supplies can be easily rectified if reported to reception. This is also the case with replacing the kettle.
We realize a need for better room inspection and better staffing arrangements. We appreciate your feedback immensely.
Kindly forgive our sincere apologies for your bad experience with us.
Kind Regards,
Airport Game Lodge
Riana C - Jan 2015
Overall rating
Gemiddeld.
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Average.
It is very average. I wouldn't describe it as a "game lodge". I feel the price is a bit expensive for what you get. The site is not so neat, grass a little long with many bushes. The rooms were neat. The television was not watchable at all.
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Airport Bird & Game Lodge 's response
Dear Ms Riana C,
Thank you for taking the time to provide us with feedback.
We express great regret for not reaching your expectations during your stay with us.
We take great pride in keeping our gardens neat and animals visible, however, we apologize that you did not receive this usual service.
Our reception would have offered you another room if the television problem was reported to reception.
We apologize sincerely for this inconvenience experienced.
Kind Regards,
Airport Game Lodge
Jean C - May 2013
Overall rating
I will use theis lodge again if I need accommodation near OR Tambo.
Airport Bird & Game Lodge 's response
Dear Jean,
Thank you for taking the time to post this review. We are delighted that you found your stay with us comfortable and that you experienced a great service.
We hope to see you again.
Kind regards,
Airport Game Lodge
- Free cancellation up to 1 week before your stay!
- Capacity: 80 people
- All ages welcome
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Check-in: 14:00 to 23:00
Check-out: 11:00 - Address: 21 Fourth Road, Bredell, Kempton Park, 1619, Gauteng