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Airport Inn B&B and Emerald Guest House

Review Summary

4.3 out of 5from 194 reviews for Airport Inn B&B and Emerald Guest House
Cleanliness
4.2/5
Service
4.3/5
Location
4.5/5
Safety
4.5/5
Value for money
4.1/5
Louise (batis Birding Safaris) B - Oct 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Louise (batis Birding Safaris) B
On business

The lodge is conveniently located for easy access to and from the airport.

I booked a room for our guide (Batis Birding Safaris) travelling to Madagascar, as I have done before since the guest house is conveniently located. Booking through you is simple, and it works well for us.

Gavin M - Sep 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Gavin M
Individual traveller

Goeie oornagplek met mooi tuine buite.

Die personeel is baie vriendelik en baie behulpsaam. My dogter is mooi opgetel by OR Tambo en na hul plek gevat en weer veilig teruggevat na OR Tambo. Die beste was hulle het my ook op hoogte gehou. Sy sê sy het lekker daar gebly. Was al haar 2de keer by hulle.

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Good place to stay with nice gardens outside.

The staff is very friendly and very helpful. My daughter was nicely picked up at OR Tambo and taken to their place and safely taken back to OR Tambo. The best part was they kept me informed too. She says she had a nice stay there. Was already her 2nd time with them.

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Hanlie V - Sep 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Hanlie V
With partner

Baie sentraal van lughawe af. Sal weer van hulle gebruik maak.

Ek het 'n baie waardevolle item daar verloor, later agtergekom, en dadelik die plek gebel en hulle het dit gekry en vir ons gehou.

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Very central from airport. Will use them again.

I lost a very valuable item there, found out later, and immediately called the place and they found it and kept it for us.

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Gerhard S - Aug 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Gerhard S
Individual traveller

Skoon, gerieflik en billik.

Ek het lekker gebly by Airport Inn.

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Clean, comfortable and reasonable.

I had a great stay at Airport Inn.

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Christine V - Jul 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Christine V
With partner

Skoon, gerieflik & goeie waarde vir geld.

Ons het letterlik net oorgeslaap op pad met vakansie, daarvoor was dit perfek.

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Clean, comfortable & good value for money.

We literally just slept over on our way on holiday, for that it was perfect.

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Tjaart B - Jun 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Tjaart B
With friends

Ons sal weer daar gaan bly.

Lekker stil. Baie naby lughawe.

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We will stay there again.

Nice quiet. Very close to airport.

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Linda W - May 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Linda W
With partner

Great stopover near OR Tambo airport.

We have stayed at Airport Inn previously and didn't hesitate to book again. The location and proximity to the airport, as well as the shuttle service offered, are very convenient. The staff is very friendly and helpful. The rooms are clean. The meals offered are good.

Linda W - Apr 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Linda W
With partner

Adequate accommodations conveniently located near the airport.

Staff are very friendly and helpful. Value for money and an ideal and safe stopover near the airport. The shuttle service offered is brilliant. Breakfast is very good.

Leslie W - Mar 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Leslie W
With partner

Sal weer van Airport Inn gebruik maak.

Baie lekker gebly. Restaurant op perseel asook gratis shuttle na OR Tambo. Ek kon my voertuig op perseel los vir 'n week lank teen minimale fooi.

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Will use Airport Inn again.

Very nice stay. Restaurant on site as well as free shuttle to OR Tambo. I was able to leave my vehicle on site for a week for a minimal fee.

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Ansie D - Mar 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Ansie D
Individual traveller

Ek hou van die rustige atmosfeer.

Hulle bied baie vriendelike, professionele diens. Die tuine en die kamers is netjies. Die kos is lekker. Dit is regtig aangenaam om daar te bly.

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I like the peaceful atmosphere.

They offer very friendly, professional service. The gardens and the rooms are neat. The food is delicious. It is really pleasant to stay there.

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Marinda H - Mar 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Marinda H

Absolute convenience for travellers and their families.

So baie dankie vir jul gasvryheid tydens ons swaar afskeid. Die ontbyt was heerlik, alles so skoon en netjies en personeel vriendelik en hulpvaardig. Maak die lughawe las baie ligter. Baie gerieflik om hier te oornag vir 'n laat vlug, want naby aan OR Tambo lughawe.

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Absolute convenience for travellers and their families.

Thank you so much for your hospitality during our difficult farewell. The breakfast was delicious, everything so clean and tidy and the staff friendly and helpful. Makes the airport burden much lighter. Very convenient to spend the night here for a late flight, because close to OR Tambo airport.

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Neels S - Feb 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Neels S
With partner

Bja lekker.

Dis 'n stunning plek met vriendelike persoonlikheid en amazing diens. Die plek is perfek vir 'n oornagplek.

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Well nice.

It's a stunning place with friendly personality and amazing service. The place is perfect for a stopover.

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Chelsea R - Feb 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Chelsea R
Individual traveller

Pleasant stay, the noise was the only downfall.

The customer services was absolutely amazing and friendly, my room was super clean and neat. Their shuttle service is convenient. However, it's quite loud during the night and into the early hours of the morning, which makes sleeping quite difficult if you have an early flight the next morning.

Adel V - Feb 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Adel V
With partner

Rustige plekkie al is dit so naby lughawe.

Staf vriendelik. Netjies. Sal dalk net 'n waaier insit.

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Quiet place even though it is so close to the airport.

Staff friendly. Tidy. Might just put in a fan.

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Shené D - Aug 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
5/5
Shené D
On business

Holiday on business.

The Airbnb has great services that make you feel like you are at a luxurious hotel. The room we rented was cosy with a poolside view. Very neat and great for short stays.

Hanri V - May 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Hanri V
With partner

Veilig, gemaklik en netjies. Dankie, ons sal weer by julle oornag.

Ons het oornag 1 aand voor en 1 aand na ons oorsee vlugte. Ontvangs en shuttle drywer gretig om te help. Vriendelik, restaurant 'n bonus. Kan dalk net kyk na pensionaris afslag op verblyf.

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Safe, comfortable and tidy. Thank you, we will stay with you again.

We stayed overnight 1 night before and 1 night after our overseas flights. Reception and shuttle driver eager to help. Friendly, restaurant a bonus. Might just look at pensioner discounts on accommodation.

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Erwin W - Mar 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Erwin W
With partner

Super stay and we have booked again for July 2024. Please attend to the mattress.

Hi. REF. Room 233 (or 223). ► We had a super stay, the food and coffee was great and were well looked after. ► The nights were truly disturbing and frustrating due to the mattress on our bed! It made a loud cracking sound whenever my wife or I turned or moved during the night. We were certain that the room next door was also disturbed. Please attend to this problematic mattress

Sharon C - Jan 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Sharon C
With partner

Convenient for travel.

Very convenient place to stay when using the airport. We left our vehicle with them for 10 days while away.

Ronel V - Aug 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
4/5
Value for money
5/5
Ronel V

Gerieflik geleë, goeie diens, behulpsame personeel.

Dit was presies wat ek en my twee volwasse kinders nodig gehad het. Slaapplek en ontbyt. Die bestuur en shuttle-bestuurder was vriendelik en het ons verblyf baie gerieflik gemaak.

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Conveniently located, good service, helpful staff.

It was exactly what my two grown children and I needed. Bed and breakfast. The management and shuttle driver were friendly and made our stay very comfortable.

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Natacha R - Aug 2024
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Natacha R
Individual traveller

Ek het heerlik gebly. Vriendelike ontvangs.

Ek het heerlik gebly. Dit was stil en rustig. Baie naby aan die Lughawe en maklik om op die hoofpaaie te kom.

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I had a wonderful stay. Friendly reception.

I had a wonderful stay. It was quiet and peaceful. Very close to the Airport and easy to get to on the main roads.

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Henriette V - Jun 2024
Overall rating
Cleanliness
4/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
5/5
Henriette V
With partner

Was 'n vinnige in en uit. Dood gelukkig met diens. Baie dankie.

Baie vriendelike mense. Plekkie is netjies maar kort 'n opgradering. Beddens se matrasse en beddegoed het beter dae geken. Maar is silwer skoon. Sal beslis weer daar oorbly wanneer ons die lughawe gebruik.

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Was a quick in and out. Dead happy with service. Thank you very much.

Very friendly people. Place is neat but needs an upgrade. Beds' mattresses and bedding have seen better days. But is silver clean. Will definitely stay there again when we use the airport.

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Sharon C - Jan 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
4/5
Sharon C
With partner

Comfortable.

The breakfast pack to take with to the airport was a pleasant surprise.

Jakobus H - Jan 2024
Overall rating
Cleanliness
5/5
Service
4/5
Location
4/5
Safety
5/5
Value for money
5/5
Jakobus H
On business

Good value for money.

See stars.

Anonymous Guest - Oct 2024
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
4/5
Value for money
4/5
Anonymous Guest
Individual traveller

Quiet and safe with very good location.

The location is good and the room was very neat.

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Pierre V - Sep 2024
Overall rating
Cleanliness
3/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
5/5
Pierre V
With partner

Good budget stay.

Very pleasant. Free breakfast was a surprise.

Adri G - Sep 2024
Overall rating
Cleanliness
4/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
4/5
Adri G
Individual traveller

For a one-night stay, close to the airport, with 'shuttle' included, it's perfect.

Apart from the noise, being close to the airport, I had no issues.

Hannetjie E - Jan 2024
Overall rating
Cleanliness
3/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
5/5
Hannetjie E
With friends

Puik waarde vir geld.

Ligging fantasies, alles wat nodig was, was daar. Netjies genoeg en puik waarde vir geld.

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Great value for money.

Fantastic location, everything needed was there. Neat enough and great value for money.

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Elani V - Jun 2024
Overall rating
Cleanliness
3/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
3/5
Elani V
Family with teenagers

Ons het lekker gebly. Die kamer het egter 'n snaakse reuk (savlon) gehad en ons kon nie vensters oopmaak nie.

Die kamer het egter 'n snaakse reuk (savlon) gehad en ons kon nie vensters oopmaak nie want daar was nie diefwering voor die vensters nie. Die stortkop het ook nie lekker gewerk nie.

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We had a nice stay. However, the room had a funny smell (savlon) and we could not open windows.

However, the room had a funny smell (savlon) and we could not open windows because there were no burglar bars in front of the windows. The shower head didn't work well either.

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Lize V - Feb 2024
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
3/5
Lize V
Large group

Gerieflik naby aan die lughawe.

Daar was 'n probleem met die krag by die gastehuis. Die gasheer het probeer om die gaste tegemoet te kom met die gebruik van kragopwekkers.

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Conveniently close to the airport.

There was a problem with the power at the guesthouse. The host tried to accommodate the guests using generators.

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Airport Inn B&B and Emerald Guest House 's response

Goeie dag,

Baie dankie vir jou positiewe terugvoering.

Lekker daggie vir jou

Magda

Airport Inn B&B and Emerald Guest House
Ilonka K - Jan 2024
Overall rating
Cleanliness
4/5
Service
5/5
Location
4/5
Safety
4/5
Value for money
4/5
Ilonka K
Family with teenagers

Ideaal vir vinnige oornagfasiliteit.

Gasvrou het ons akkommodeer deur vroeg oggend ure te kon inboek teen 'n minimale fooi. Heerlike ontbyt!

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Ideal for quick overnight facility.

Hostess accommodated us by being able to check in early morning hours for a minimal fee. Delicious breakfast!

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Karien C - Jan 2024
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
4/5
Value for money
4/5
Karien C
With partner

Het voldoen aan ons behoeftes.

Dit was gerieflik naby aan die lughawe. Pendeldiens was effektief en ingesluit by die prys. Let wel, indien voor 5am benodig word, is daar addisionele koste. Verblyf basies, maar alles het gewerk. Personeel was vriendelik.

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Met our needs.

It was conveniently close to the airport. Shuttle service was efficient and included in the price. Note, if required before 5am, there is an additional charge. Accommodation basic but everything worked. Staff were friendly.

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Anonymous Guest - Jul 2024
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
3/5
Anonymous Guest
With partner
Johan B - Oct 2024
Overall rating
Cleanliness
4/5
Service
2/5
Location
5/5
Safety
4/5
Value for money
3/5
Johan B
Individual traveller

Met navrae oor yskas in kamer en lugversorger swak ontvangs. TV het nie gewerk nie.

Die persoon was by my kamer om te kyk na die TV en hy het nooit teruggekom nie.

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With inquiries about refrigerator in room and air conditioner poor reception. TV didn't work.

The person was at my room to watch the TV and he never came back.

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Madie E - Apr 2024
Overall rating
Cleanliness
2/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
2/5
Madie E
With partner

Vir net 'n oornag plek het ek darem 'n beter bed verwag.

Ek het darem geslaap, maar die plekkie het ernstige opgradering nodig. Gordyne en beddegoed vol gate en die plek ruik nie vars en vrolik nie. Ek sou darem 'n klein yskassie en mikrogolf waardeer het, maar daar is niks. Ook geen melk om saam jou koffie te drink nie. As die eienaar meer moeite doen met sy kamers, sal hy altyd vol bespreek wees, hy is perfek geleë om te oornag om volgende dsg te kan vlieg.

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For just an overnight place, I at least expected a better bed.

At least I slept, but the place needs serious upgrading. Curtains and bedding full of holes and the place does not smell fresh and cheerful. I would have appreciated at least a small bar fridge and microwave, but there is nothing. Also no milk to drink your coffee with. If the owner puts more effort into his rooms, he will always be fully booked, he is perfectly located to spend the night to be able to fly next dsg.

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Adriaan M - Feb 2024
Overall rating
Cleanliness
4/5
Service
3/5
Location
4/5
Safety
4/5
Value for money
3/5
Adriaan M
With partner

Baie basies. Moenie iets grend verwag nie. Goed om net oor te slaap.

Sien sterre.

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Very basic. Don't expect anything close. Good to just sleep over.

See stars.

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Anonymous Guest - Jun 2024
Overall rating
Cleanliness
3/5
Service
3/5
Location
5/5
Safety
3/5
Value for money
3/5
Anonymous Guest
With friends

Good service.

Stayed and slept well. Eat well.

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Anonymous Guest - Jun 2024
Overall rating
Cleanliness
2/5
Service
3/5
Location
5/5
Safety
5/5
Value for money
2/5
Anonymous Guest
With partner

Disappointing.

Bed and mattress are not up to standard. Bedding and towels were clean but full of holes. Breakfast was good.

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Anonymous Guest - Jul 2024
Overall rating
Cleanliness
2/5
Service
3/5
Location
3/5
Safety
4/5
Value for money
2/5
Anonymous Guest
With friends
Tania H - Dec 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Tania H

Ma en kind, het net oorgeslaap, staf baie vriendelik. Ligging goed, het niks meer.

Ma en kind, het net oorgeslaap, staf baie vriendelik. Ligging goed, het niks meer nodig gehad.

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Mother and child, just slept over, staff very friendly. Location good, have nothing more.

Mother and child, just slept over, staff very friendly. Location good, didn't need anything more.

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Louis B - Dec 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Louis B
With friends

Vlugtig maar baie gerieflik.

Ons het baie lekker gebly. Hulle het ekstra moeite gedoen om 'n ekstra pendeldiens te lewer omdat ons bietjie later aangeland het. Die staf was baie vriendelik en behulpsaam. Ek sal vir seker weer daar bly indien ek in die area is.

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Volatile but very convenient.

We had a very nice stay. They made an extra effort to provide an extra shuttle service because we landed a little later. The staff were very friendly and helpful. I will definitely stay there again if I'm in the area.

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Peter W - Nov 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Peter W
With partner

Pleasant.

Really pleased. Friendly. Amazing food.

Gavin M - Oct 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Gavin M
Individual traveller

Bo verwagting.

Vriendelike personeel. Hulle het my betyds met die shuttle na die lughawe geneem.

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Above expectation.

Friendly staff. They took me to the airport on time with the shuttle.

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Irene M - Oct 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Irene M
Individual traveller

Very friendly staff.

We would recommend it to anyone in the area.

Elizabeth V - Sep 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Elizabeth V
Family with young children

Ideaal as jou vlug vroeg is.

Personeel is baie vriendelik en behulpsaam. Die gratis pendeldiens was 'n groot bonus.

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Ideal if your flight is early.

Staff are very friendly and helpful. The free shuttle service was a huge bonus.

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Charl V - Aug 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Charl V
Individual traveller

Skoon, veilig en vriendelik.

Al wat gepla het was die TV wat geen afstandbeheerder gehad het nie en dus nie aan die klank kon verstel nie.

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Clean, safe and friendly.

All that bothered was the TV which had no remote control and therefore could not adjust the sound.

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Johann Jidda V - Aug 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Johann Jidda V
With partner

Comfortable one night stay.

My wife and I stayed here for one night to catch a flight to China the next day. We were very impressed by the friendly and accommodating front desk staff. They have a restaurant that serves delicious meals which is very convenient as you don't have to order food from outside. The lamb stew is absolutely divine! They offer a free airport transfer which is great.

Chris E - Mar 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Chris E
Individual traveller

Friendly, helpful, convenient, efficient and clean.

The guesthouse is conveniently situated close to the airport and Emperor's Palace. This makes it the ideal place to stay, should you have to catch an early morning flight, or if you have to attend a conference or write an exam, which has been scheduled at Emperor's Palace.

Magda G - Feb 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Magda G
With partner

Gerieflik naby OR Tambo Internasionale Lughawe.

Baie naby lughawe. Skoon en pragtige tuine. Uitstekende, vriendelike diens. Swembad mooi skoon. Kamer netjies. Stortkop baie hoog wat ons waardeer het, aangesien ek lank is. WiFi-sein uitstekend.

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Conveniently close to OR Tambo International Airport.

Very close to airport. Clean and beautiful gardens. Excellent, friendly service. Swimming pool nice and clean. Room neat. Shower head very high which we appreciated as I am tall. WiFi signal excellent.

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Amanda J - Sep 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Amanda J
Individual traveller

Lekker gerus en veilig gevoel. Shuttle drywer is baie vriendelik!

Puik! Die shuttle drywer is baie vriendelik, die kamer was skoon en die kos was lekker.

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Feeling relaxed and safe. Shuttle driver is very friendly!

Great! The shuttle driver is very friendly, the room was clean and the food was delicious.

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Nico G - Jul 2023
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Nico G
With partner

Waarde vir geld.

Doelperfek vir oorslaap a.g.v. vlugte, netjiese, goedkoop verblyf met basiese benodighede. Ontbyt ingesluit en pendeldiens wat van groot waarde is.

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Value for money.

Perfect for sleeping over because flights, neat, cheap accommodation with basic necessities. Breakfast included and shuttle service which is great value.

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Henry O - May 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
5/5
Henry O
With partner

Sal beslis weer gebruik.

Alles is reg soos belowe.

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Will definitely use again.

Everything is fine as promised.

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Sybrand V - Mar 2023
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Sybrand V
With partner

Most enjoyable.

Friendly and very helpful staff.

Sybrand V - Mar 2023
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Sybrand V
With partner

Comfortable, neat and friendly.

If ever a venue went beyond the expected, then it was the great staff at this venue. Because of strikes and breakdowns affecting Greyhound bus schedules, we could only get to the inn at three in the morning. The receptionist was so pleasant and understanding as we had to arrange later, and later arrival times and made it possible for us to still have a few hours rest after a harrowing experience by arranging that we give a staff member a wake-up call on our arrival. The prompt response to the wake-up call was notable, and the friendly reception and help offered was unique in our opinion. The breakfast was great, efficient and served in such a simple, but pleasant and friendly way that it rounded off an altogether great experience. Well done to all at Airport Inn Bed & Breakfast and Emerald Guesthouse. Ps. The paint of the shower ceiling in room 217 needs urgent attention.

Sandy M - Feb 2023
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Sandy M
Individual traveller

Beautiful gardens, all the staff are wonderful.

A thank you to the staff who made for a relaxing, stress-free travel transfer for me. The gardens are lovely and the kitchen and front-of-house staff are so accommodating. The pool is lovely and clean and the backup electricity system for Eskom was great. Your shuttle drivers are great, and I so appreciated this service. Keep it up - and I hope you go from strength to strength.

Charleen B - Nov 2023
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Charleen B

Aangenaam, skoon, veilig en goed gelëe.

Ideaal vir oornag, is goed gelëe, dis skoon en die personeel is vriendelik en behulpsaam!

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Pleasant, clean, safe and well located.

Ideal for overnight stays, is well located, it's clean and the staff are friendly and helpful!

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Crystal P - Jul 2023
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
5/5
Crystal P
Individual traveller

Satisfactory, comfortable and warm.

The staff were very friendly. They assisted me with after hour arrangements and I had a lovely breakfast.

Bernhard N - May 2023
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
5/5
Bernhard N
With partner

Oorngstop tussen vlugte.

Vir ons doel was die ligging perfek, andersins hou ek nie van die area nie. Die kamer is lekker leefbaar. Genoeg vir een aand.

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Stopover between flights.

For our purpose the location was perfect, otherwise I don't like the area. The room is livable. Enough for one night.

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Antoinette O - Mar 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
3/5
Antoinette O
Family with young children

Vriendelike diens.

Ek sou 'n handdoek vir elke gas uitsit. Ons het ook glad nie warm water gehad om in te stort nie. Nie die aand laat toe ons ingekom het nie, en ook nie die oggend nie. Die diens en netheid is egter puik.

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Friendly service.

I would put out a towel for each guest. We also had no hot water to shower at all. Not late at night when we came in, nor in the morning. However, the service and cleanliness are great.

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Warren H - Feb 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
4/5
Warren H
Family with young children

Great stay.

It was a safe little haven with enough to explore for kids from the observation deck to the bunnies and the goldfish.

Dirk M - Sep 2023
Overall rating
Cleanliness
4/5
Service
3/5
Location
5/5
Safety
5/5
Value for money
5/5
Dirk M
Family with young children

Goeie waarde vir geld.

Ligging is baie goed alhoewel omgewing nie die beste is nie. Ontbyt is baie basies en kan beslis afgewissel word. Erf kan skoner gemaak word en aandag kan gegee word aan algehele huishouding.

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Good value for money.

Location is very good although environment is not the best. Breakfast is very basic and can definitely be varied. Yard can be made cleaner and attention can be given to overall housekeeping.

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Louise H - Jul 2023
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
4/5
Value for money
4/5
Louise H
Large group

Gerieflik naby aan die lughawe.

Baie naby aan die lughawe vir wanneer jy baie vroeg oggend daar moet wees.

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Conveniently close to the airport.

Very close to the airport for when you need to be there very early in the morning.

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Piet V - Apr 2023
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
4/5
Value for money
4/5
Piet V
Family with young children

Slegs oorgeslaap.

Voldoen aan my behoefte.

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Only slept over.

Meet my need.

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Linda K - Mar 2023
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
4/5
Value for money
4/5
Linda K
With friends

Wonderful.

A definite stay if you need to catch a flight at OR Tambo. Also preferable to park your car at the venue instead of at OR Tambo. There is a shuttle to take you to OR Tambo.

Leonette B - Dec 2023
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Leonette B
With partner

Goeie waarde vir geld.

Baie gerieflike ligging en alles wat jy nodig het vir oornag vinnig vir 'n vlug. Die shuttle diens en die opsie om jou voertuig daar te los is 'n slim addisionele diens. Parkering is net ongemaklik vir baie groot voertuie.

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Good value for money.

Very convenient location and everything you need for a quick overnight stay for a flight. The shuttle service and the option to leave your vehicle there is a smart additional service. Parking is just awkward for very large vehicles.

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Rika V - Oct 2023
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Rika V
With friends

Netjies.

Netjies en sal dit beslis aanbeveel.

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Tidy.

Neat and would definitely recommend.

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Donovan A - Aug 2023
Overall rating
Cleanliness
3/5
Service
3/5
Location
4/5
Safety
4/5
Value for money
3/5
Donovan A
Individual traveller

Perfect overnight location.

There were no surprises. It's a budget hotel. Perfect for me.

Willem K - Oct 2023
Overall rating
Cleanliness
3/5
Service
4/5
Location
3/5
Safety
4/5
Value for money
2/5
Willem K
With partner

Oud en afgeleef.

Oud binne en buite. Ek hou nie daarvan nie.

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Old and shabby.

Old inside and out. I do not like it.

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Louisa S - Jan 2023
Overall rating
Cleanliness
5/5
Service
1/5
Location
5/5
Safety
1/5
Value for money
4/5
Louisa S
Individual traveller

Vriendelik en veilig.

Shuttle is 'n groot plus vir enkelvroue wat reis.

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Friendly and safe.

Shuttle is a big plus for single women traveling.

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Johan N - Jul 2023
Overall rating
Cleanliness
4/5
Service
1/5
Location
4/5
Safety
4/5
Value for money
1/5
Johan N
With partner

Ongerief verduur.

Met aankoms het als goed gelyk, maar met aandete het hul nie aan ons versoek voldoen nie al het hul by ontvangs waar ons bespreek en kos bestel het ingestem om aan ons versoek te voldoen. In die kamer waar ons gebly het was daar heeltyd voetstappe op en af in die kamer bokant ons, tot laat in die nag en weer vanaf 4 uur die oggend. Met opstaan was daar geen warm water toe ons 6vm wou stort nie. Ek het gerapporteer by ontvangs en hul het kom kyk en bevestig dat daar iets foutief moet wees en vir ons 'n sleutel gegee van 'n ander kamer aan die ander kant van waar ons gebly het om te gaan stort. Ons moes ons nodige klere en toiletware in die koue neem na die ander kamer om badkamergeriewe te kon gebruik. Hierdie badkamer het ook net vir 'n paar minute warm water gehad en daarna was dit weer yskoud.

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Inconvenience endured.

On arrival everything seemed fine, but with dinner they did not comply with our request even though they agreed to comply with our request at reception where we booked and ordered food. In the room where we stayed there were constant footsteps up and down in the room above us, until late at night and again from 4 o'clock in the morning. When we got up there was no hot water when we wanted to take a shower at 6am. I reported to reception and they came to check and confirmed that there must be something wrong and gave us a key to another room on the other side of where we were staying to take a shower. We had to take our necessary clothes and toiletries in the cold to the other room to use bathroom facilities. This bathroom also only had hot water for a few minutes and then it was freezing cold again.

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Anonymous Guest - Mar 2023
Overall rating
Cleanliness
1/5
Service
3/5
Location
3/5
Safety
3/5
Value for money
1/5
Anonymous Guest
With friends

They were kind enough to allow us to move into the room early as we had to travel through the night, but the room was not clean, smelled of smoke and musty. The trap door couldn't close and the towels smelled bad.

We had to travel to JHB at short notice for an emergency.

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Nadia G - Oct 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Nadia G
With friends

Gemaklik.

Geen probleme ervaar.

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Comfortable.

No problems experienced.

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Daan D - Oct 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Daan D
With partner

Airport Inn is baie goed geleë, veilge parkering en verblyf is netjies en skoon!

Ek en my vrou het hier oornag. Ontvangspersoneel uiters gasvry en behulpsaam! Ontvangsdame stel ons bekend aan die veilige voertuigparkerings-opsie. Baie goedkoper as die long-term parking op die lughawe self! Ons het onmiddellik besluit om dit te doen. Sondagaand het die drywer wat ons op die lughawe afgehaal het, aangebied om voor ons uit te ry, sodat ons veilg op die R21 kon kom! Baie dankie vir die ekstra myl wat julle geloop het. Dit word opreg waardeer.

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Airport Inn is very well located, secure parking and accommodation is neat and clean!

My wife and I spent the night here. Reception staff extremely hospitable and helpful! Receptionist introduces us to the secure vehicle parking option. Much cheaper than the long-term parking at the airport itself! We immediately decided to do it. On Sunday evening, the driver who picked us up at the airport offered to drive ahead of us, so that we could get safely onto the R21! Thank you very much for the extra mile you walked. It is really appreciated.

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Chris E - Aug 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Chris E
Individual traveller

Friendly, helpful and clean.

I would recommend Airport Inn to any Candidate Attorney writing the Admission Exams at Emperor's Palace. The staff at the guesthouse were very kind to transport us to the exam venue with their shuttle. This reduced a lot of stress, as we could leave our vehicles at the guesthouse, which enabled us to only focus on the exams.

Corne O - Jul 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Corne O
With partner

Comfort, friendly and accommodating.

Everything you need on the premises including transport to make your stay comfortable. Restaurant, tuck-shop and interesting guests from all over the world. Beautiful room and garden to rest before you continue. Good quality food and prices.

Laurika P - Apr 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Laurika P
With friends

Great stay.

Your driver Wilbur is 100%. A top guy; he gave us nice tips Your staff is lovely and nice. Will recommend to anyone.

Chris E - Mar 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Chris E
Individual traveller

Bekostigbaar, netjies, skoon en behulpsaam.

Ek het by Emperor's Palace toelating eksamens gaan skryf. Die span by Airport Inn het aangebied om vir my en my kollegas met hul bussie soontoe te neem en na die tyd weer te kom haal by die lughawe. Dit het baie van ons stres verminder. Ek kan Airport Inn vir enige kandidaat prokureur aanbeveel wat by Emperor's Palace toelating eksamens moet skryf.

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Affordable, neat, clean and helpful.

I went to write entrance exams at Emperor's Palace. The team at Airport Inn offered to take me and my colleagues there in their van and pick us up at the airport afterwards. It reduced a lot of our stress. I can recommend Airport Inn to any candidate lawyer who has to write entrance exams at Emperor's Palace.

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Airport Inn B&B and Emerald Guest House 's response

Baie dankie, dit word waardeer.

Airport Inn B&B and Emerald Guest House
Adela S - Sep 2022
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Adela S
With partner

Close to airport and great, friendly shuttle service.

Good price and a bonus with free shuttle.

Marguerite M - Oct 2022
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Marguerite M
With partner

Lekker gebly.

Ons het baie lekker gebly. Al wat gekort het was 'n waaier in die kamer.

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Nice stay.

We had a very nice stay. All that was missing was a fan in the room.

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Adela S - Sep 2022
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
5/5
Adela S
Individual traveller

Easy, relaxed, friendly, enjoyable.

I found the shuttle so very convenient, especially as a single woman. Staff were friendly, food was basic but fine. I felt I was back in Africa, it felt good, lots of international people staying from all different walks of life.

Airport Inn B&B and Emerald Guest House 's response

Thank you for staying over. You welcome everytime.

Airport Inn B&B and Emerald Guest House
Hannes C - May 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
4/5
Value for money
5/5
Hannes C
On business

Vir die prys wat jy betaal en die ekstras wat hulle bied, is hierdie plek 100%.

Ek is baie vriendelik ontvang. Die kamer was gerieflik en skoon en die sekuriteit lyk goed. Maar ek het ook 'n baie lekker aandete kon bestel, wat by my kamer afgelewer is en die volgende oggend het hulle vir my 'n shuttle beskikbaar gehad na die lughawe toe en 'n klein breakfast pack teen geen ekstra koste nie. Sal weer daar bly.

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For the price you pay and the extras they offer, this place is 100%.

I was received very kindly. The room was comfortable and clean and the security seems good. But I was also able to order a very nice dinner, which was delivered to my room and the next morning they had a shuttle available for me to the airport and a small breakfast pack at no extra cost. Will stay there again.

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Rina V - Mar 2022
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
4/5
Rina V
With partner

Baie goeie ontvangs en lekker ontbyt.

Goeie ligging naby die lughawe.

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Very good reception and nice breakfast.

Good location near the airport.

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Airport Inn B&B and Emerald Guest House 's response

Baie dankie vir die positiewe terugvoering.

Airport Inn B&B and Emerald Guest House
Kiewiet B - May 2022
Overall rating
Cleanliness
3/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
4/5
Kiewiet B

Rustig en gemaklik.

Ons het net 'n oornagplekkie nodig gehad wat naby aan die lughawe is. Hy het voldoen aan die vereiste. Die kamer was gemaklik warm met 'n verwarmer wat net die koue gebreek, was baie dankbaar daarvoor.

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Quiet and comfortable.

We just needed a place to stay that was close to the airport. He met the requirement. The room was comfortably warm with a heater that just broke the cold, was very grateful for that.

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Airport Inn B&B and Emerald Guest House 's response

Baie dankie vir die vriendelike en positiewe terugvoering.

Airport Inn B&B and Emerald Guest House
Yolanda F - May 2022
Overall rating
Cleanliness
4/5
Service
5/5
Location
4/5
Safety
4/5
Value for money
4/5
Yolanda F
With friends

Waarde vir oornag erblyf.

Aankoms is vriendelik ontvang. Kamer is skoon en netjies. Kos heerlik. Geen klagtes.

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Value for overnight stay.

Arrival was kindly received. Room is clean and tidy. Food delicious. No complaints.

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Darryl D - Apr 2022
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
4/5
Value for money
4/5
Darryl D
Individual traveller

Rustig en gerieflik.

Rustige gebied en die ligging is goed.

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Quiet and comfortable.

Quiet area and the location is good.

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Airport Inn B&B and Emerald Guest House 's response

Thank you for your kind feedback.

Airport Inn B&B and Emerald Guest House
Elsabe P - Nov 2022
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Elsabe P
Family with young children

Rustig plek.

Was 'n heerlike omgewing om vir een aand te ontspan. Lekker ontbyt. Paar goedjies, soos ketel wat nie gewerk het nie. Verder was alles goed. Naby en vinnig na lughawe.

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Quiet place.

Was a lovely setting to relax for an evening. Nice breakfast. Few things, like boiler that didn't work. Other than that everything was good. Close and fast to airport.

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Airport Inn B&B and Emerald Guest House 's response

Dankie, ek is bly julle het dit geniet. Kom gerus weer. Magda

Airport Inn B&B and Emerald Guest House
Stephanus V - Oct 2022
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Stephanus V
With partner

Baie goed.

Baie vriendelik en behulpsaam.

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Very good.

Very friendly and helpful.

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Anonymous Guest - Jul 2022
Overall rating
Cleanliness
3/5
Service
3/5
Location
2/5
Safety
4/5
Value for money
3/5
Anonymous Guest
With friends

I was disappointed that we didn't have hot water both times we stayed there. The light was very bad, had to stand on the bed to reach the cord to turn on the light.

The B&B is located in a good area, very close to the airport. A van that picks us up and takes us back is excellent service. But there was no hot water, have to turn faucet on and off every 5 minutes just to get lukewarm hot water for a few seconds, not happy with that at all.

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Anonymous Guest - Jul 2022
Overall rating
Cleanliness
3/5
Service
3/5
Location
2/5
Safety
4/5
Value for money
3/5
Anonymous Guest
With friends

The B&B is located very close to the airport which was in our favor, also that they have a bus that leaves every hour.

I was very disappointed with a few things, the worst being the hot water. Both times we stayed there was no hot water. We struggled so much turning on and off taps only to get lukewarm water for a few seconds and then standing in cold water in cold 6 degrees after 2 days on a flight, not acceptable. The lighting is just so bad, we had to stand on the bed to get the string out to turn on the light. You have to get up to turn off the bedside lamp on the wall, what's the use of a bedside lamp then. The people were friendly and helpful. I would really recommend getting the water situation sorted out. Thank you.

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Bianca K - Jul 2022
Overall rating
Cleanliness
3/5
Service
2/5
Location
2/5
Safety
2/5
Value for money
2/5
Bianca K
Family with teenagers

Disappointing.

On arrival there was no parking available. Our family room booked wasn't available and we had to be split into 2 rooms. Restaurant was not available for sit down, but food could be delivered to room. TV's in rooms weren't working.

Thea-marie T - Oct 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Thea-marie T
With partner

Rustig en stil.

Ontbyt was heerlik. Vervoer van en na lughawe stiptelik en gerieflik.

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Calm and quiet.

Breakfast was delicious. Transport to and from airport prompt and convenient.

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Alwyn S - Oct 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Alwyn S
With partner

Veilig vriendelik. Als wat nodig is. Puik.

Baie vriendelik en behulpsaam. Goeie standaardontbyt.

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Safe friendly. Whatever is necessary. Great.

Very friendly and helpful. Good standard breakfast.

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Andre J - Feb 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Andre J
Individual traveller

Pleasant, peaceful and excellent location.

Manager helpful. Serving of dinner and breakfast at the requested times were punctual. Transport shuttle service is a blessing.

Henry V - Dec 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Henry V
With partner

Was a great stay, good for just taking a break and resting before going on the road.

Was a great place to stay, great service and the shuttle was very helpful.

Louw V - Dec 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
4/5
Louw V
With partner

Excellent.

Vriendelik diens en gerieflike verblyf. Baie dankie.

Stephan W - Nov 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
3/5
Safety
5/5
Value for money
4/5
Stephan W
With partner

Een aand oornag.

Het iemand vroegoggend by die lughawe opgelaai.

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Overnight one night.

Picked someone up from the airport early in the morning.

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Palesa K - Oct 2021
Overall rating
Cleanliness
5/5
Service
3/5
Location
5/5
Safety
5/5
Value for money
4/5
Palesa K
Family with young children

Safe, clean and staff was friendly.

Was a little bit disappointed because all guests left without taking a bath or shower. I reported at 8 before check-out time and was assured that 2 hours would be enough and that there will be water in the rooms. No one came to check if there was water or even asked when we checked out.

Dirk J - Aug 2021
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
3/5
Dirk J
With partner

Gerieflik vir oornag met net die nodigste.

Was baie koud gewees en die verwarmer het nie gewerk nie, maar die ontvangs het aan ons verwarmer verskaf. Dit is te verstaanbaar dat plekke nie volle geriewe kan lewer nie a.g.v. die inperkinge deur Covid versoorsaak. Die pendeldiens was 'n welkome verligting om ons behulpsaam te wees na die lughawe en terug.

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Comfortable for overnight with only the essentials.

Was very cold and the heater did not work, but the reception provided us with a heater. It is understandable that places cannot provide full facilities due to the restrictions caused by Covid. The shuttle service was a welcome relief in helping us to and from the airport.

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Altus & Griet N - Mar 2021
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
5/5
Altus & Griet N
With partner

Naby die lughawe, met wat jy nodig het, ontbyt ingesluit en dan kan jy boonop ook nog aandete bestel.

Ons vliegtuig het te laat geland, dus kon ons nie die pendelbussie terug huis toe haal nie. Airport Inn Bed & Breakfast and Emerald Guesthouse was die ideale oplossing - dis so naby die lughawe dat jy vanaf 'n uitkykdek die vliegtuie se opstyg en land kan waarneem. Die kamers is netjies, met die basiese geriewe wat jy benodig. 'n Heerlike ontbyt is ingesluit, en boonop kon ons ook nog ons aandete bestel. Willem en sy personeel was baie gasvry en vriendelik.

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Close to the airport, with what you need, including breakfast and then you can also order dinner.

Our plane landed too late, so we couldn't catch the shuttle back home. Airport Inn Bed & Breakfast and Emerald Guesthouse was the ideal solution - it's so close to the airport that you can watch the planes take off and land from an observation deck. The rooms are neat, with the basic amenities you need. A delicious breakfast was included, and we could also order our dinner. Willem and his staff were very hospitable and friendly.

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Gerhard B - Dec 2021
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Gerhard B
On business

Naby genoeg vanaf lughawe.

Spyskaart was nie ten volle beskikbaar gewees nie. Geen warm water in kamer 121 nie.

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Close enough from airport.

Menu was not fully available. No hot water in room 121.

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Sanet D - Nov 2021
Overall rating
Cleanliness
4/5
Service
3/5
Location
4/5
Safety
4/5
Value for money
4/5
Sanet D
With partner

Baie skoon, sou net graag 'n waaier wou gehad het aangesien daar nie aircon is nie.

Waaiers in kamers, asb.

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Very clean, just would have liked a fan as there is no aircon.

Fans in rooms, please.

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Anell P - Oct 2021
Overall rating
Cleanliness
4/5
Service
4/5
Location
3/5
Safety
4/5
Value for money
4/5
Anell P
With partner

Baie vriendelik en hulpvaardig.

Baie naby aan die lughawe en perfek vir 'n aand of 2 se oorslaap tussen vlugte. Kamers is skoon en netjies. Die eienaar/bestuurder was baie hulpvaardig en doen baie moeite om jou verblyf so maklik as moontlik te maak.

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Very friendly and helpful.

Very close to the airport and perfect for a night or 2 sleepover between flights. Rooms are clean and tidy. The owner/manager was very helpful and makes a lot of effort to make your stay as easy as possible.

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Lasya B - Mar 2021
Overall rating
Cleanliness
3/5
Service
4/5
Location
5/5
Safety
4/5
Value for money
3/5
Lasya B
Individual traveller

Safe and comfortable.

Happy to stay at Emerald. It's basic, safe and comfortable. The shuttle service is very efficient and generally service was friendly and prompt.

Vuyisile Elliot M - May 2021
Overall rating
Cleanliness
3/5
Service
3/5
Location
4/5
Safety
4/5
Value for money
3/5
Vuyisile Elliot M
With partner

The staff were wonderful other than that not much to say about the place.

Place suitable for stay over accommodation .

Nadine D - Mar 2021
Overall rating
Cleanliness
2/5
Service
3/5
Location
5/5
Safety
5/5
Value for money
1/5
Nadine D
With partner

We were left outside, nobody opened for us which was a security risk as we were dropped off and no hot water.

Was left outside for long, nobody opened for us and there was no hot water when showering.

Hendrik V - May 2021
Overall rating
Cleanliness
3/5
Service
4/5
Location
1/5
Safety
4/5
Value for money
2/5
Hendrik V
On business

Afgeleef and nie wat verwag is nie.

'n Paar spesifieke dinge was nie op standaard nie. Die bussie wat my op die lughawe kom optel het was ontsettend vuil van binne. Die sitplekke was vol vlekke en merke en ook stukkend. Die vloer was besmeer van die modder. Ontbyt is in die kamer bedien in 'n polistireen houer (glo weens Covid). Dit het bestaan uit twee gebakte eiers, twee baie klein stukkies spek, een sny roosterbrood en 'n bietjie gebraaide sampioene. Die houer het drie afskortings gehad en 'n plastiek messie en vurkie is verskaf. Daar is geen manier wat mens hierdie tipe kos uit so 'n polistireen houer kan eet nie. Daar is geen borde van enige aard in die kamer nie, so, mens moet byvoorbeeld die brood smeer in mens se hand. Ek het by agt verskillende gastehuise regoor SA gewoon in die laaste twee maande en by elkeen is ontbyt in die eetkamer geëet uit regte borde en met regte messe en vurke. En daar was dan ook dinge soos ontbytgrane, sap, konfyt, souse, ens. beskikbaar. By Airport Inn was daar niks van laasgenoemde in sig nie. Die DSTV afstandbeheer is aan 'n kabel vas wat te kort is en wat dit baie moeilike maak om die DSTV kanale te kies (want die dekodeerder is half agter die TV skerm). Die afstandbeheer het ook nie reg gewerk nie en wou baie keer nie van program verander nie. Daar was geen gebottelde drinkwater in die kamer nie. Gebottelde water was beskikbaar by ontvangs teen 'n stywerige prys. Oor die algemeen het die kamer 'n afgeleefde voorkoms. Die ligging is reg oorkant vanwaar internasionale vlugte vanaf OR Tambo lughawe vertrek. Die geraas wanneer die groter vliegtuie hulle motore aanskakel kan nogal heel ondraaglik wees.

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Dilapidated and not what was expected.

A few specific things were not up to standard. The van that picked me up at the airport was extremely dirty inside. The seats were full of stains and marks and also broken. The floor was smeared with mud. Breakfast was served in the room in a polystyrene container (believed to be due to Covid). It consisted of two fried eggs, two very small pieces of bacon, one slice of toast and some fried mushrooms. The container had three partitions and a plastic knife and fork were provided. There is no way one can eat this type of food out of such a polystyrene container. There are no plates of any kind in the room, so, for example, one has to spread the bread in one's hand. I have stayed at eight different guest houses across SA in the last two months and at each one breakfast was eaten in the dining room from real plates and with real knives and forks. And then there were also things like breakfast cereals, juice, jam, sauces, etc. available. At Airport Inn, there was none of the latter in sight. The DSTV remote control is attached to a cable which is too short and which makes it very difficult to select the DSTV channels (because the decoder is halfway behind the TV screen). The remote also didn't work properly and wouldn't change programs many times. There was no bottled drinking water in the room. Bottled water was available at reception at a steep price. Overall, the room has a shabby look. The location is right across from where international flights depart from OR Tambo airport. The noise when the larger planes start their engines can be quite unbearable.

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Sheree C - Dec 2021
Overall rating
Cleanliness
2/5
Service
3/5
Location
2/5
Safety
2/5
Value for money
1/5
Sheree C
Family with young children

Ek het beter verwag van die gastehuis. 'n Gesinskamer is veronderstel om 'n bad te hê. Ek het 2 klein kinders en mens moet in jou bespreking jou kinders se ouderdomme insit. 'n Gesinskamer sonder 'n bad maak nie sin nie. Tee en koffiemaakgeriewe moet ten minste voldoen aan koppies en melk. Nie polestirine-glasies en poeiermelk nie. Gastehuis se ontbyt word ook alles in Polestirine gesit. Dis 'n klomp polestirine en besoedeling. Ontbyt word na jou kamer gebring ek weet nie waar moet 'n mens eet nie, op jou b

Die ontvangs was vriendelik en behulpsaam maar die plek kan verbeter t.o.v verblyf omstandighede. Die warm komberse in die kas is ook flenters en op, dis tyd dat dit vervang moet word. En die kamer kort ten minste 'n waaier, dit raak baie warm en bedompig daar binne.

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I expected better from the guest house. A family room is supposed to have a bath. I have 2 small children and you must include your children's ages in your reservation. A family room without a bath makes no sense. Tea and coffee making facilities must at least comply with cups and milk. Not polystyrene glasses and powdered milk. The guest house's breakfast is also all served in polystyrene. That's a lot of polystyrene and pollution. Breakfast is brought to your room I don't know where one sh

The reception was friendly and helpful but the place could improve in terms of accommodation conditions. The warm blankets in the closet are also tattered and worn, it's time for them to be replaced. And the room at least needs a fan, it gets very hot and stuffy in there.

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Anelize K - Mar 2020
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Anelize K
Individual traveller

Uitstekende en netjiese verblyf.

Baie vriendelike en behulpsame en professionele personeel.

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Excellent and neat accommodation.

Very friendly, helpful and professional staff.

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Erwin Zwart A - Feb 2020
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Erwin Zwart A
Family with young children

Goeie ligging

Goeie ligging naby die lughawe. Netjiese huisie en lekker ontbyt. Gratis pendeldiens na en van die lughawe.

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Good location

Good location near the airport. Neat house and nice breakfast. Free shuttle service to and from the airport.

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Loraine C - Jan 2020
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Loraine C
Family with teenagers

Fantasties.

Ek sal definitief weer daar oorslaap. Goeie waarde vir geld.

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Fantastic.

I will definitely stay there again. Good value for money.

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Airport Inn B&B and Emerald Guest House 's response

Baie dankie.

Airport Inn B&B and Emerald Guest House
Wilco V - Jan 2020
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Wilco V
With partner

Convenient.

Good location and all the basics are there. Clean, which is very important to us.

Lizelle N - Oct 2020
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Lizelle N
Individual traveller

Tevrede.

Baie vriendelike en effektiewe diens.

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Content.

Very friendly and efficient service.

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Madeleine B - Feb 2020
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Madeleine B
With partner

Dit was regtig 'n plesier om daar te bly.

Ons is regtig met vriendelikheid ontvang. Kamer was netjies. Die shuttle service na die lughawe is 'n absolute bonus. Kan dit regtig aanbeveel vir enige iemand wat akkommodasie benodig by die lughawe.

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It was really a pleasure to stay there.

We were really received with kindness. Room was neat. The shuttle service to the airport is an absolute bonus. Can really recommend to anyone needing accommodation at the airport.

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Santie D - Feb 2020
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
5/5
Santie D
On business

Ons sal definitief weer Airport Inn gebruik en aanbeveel. Bekostigbaar, veilig, netjies en skoon.

Dit was wonderlik om moeg na 'n konferensie by die gastehuis te kom en te ontspan met 'n koppie tee, bo op die klimpale na die vliegtuie te kyk. Dankie, ons was dames alleen, en ons het veilig gevoel. Ontbyt was voor 7 bedien en was heerlik.

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We will definitely use and recommend Airport Inn again. Affordable, safe, neat and clean.

It was great to arrive tired after a conference at the guest house and relax with a cup of tea, watching the planes from the top of the climbing poles. Thank you, we were ladies alone, and we felt safe. Breakfast was served before 7 and was delicious.

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Antonie V - Dec 2020
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
3/5
Antonie V
Family with young children

Eenvoudig, maar netjies en vriendelik.

Kamer was ruim en skoon. Stilte is waardeer. Ongelukkig net voorsiening vir 2 mense gemaak, in plaas van 3, rakende koffie, tee en bekers.

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Simple, but neat and friendly.

Room was spacious and clean. Silence is appreciated. Unfortunately only provision was made for 2 people, instead of 3, regarding coffee, tea and mugs.

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Hans P - Jan 2020
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
3/5
Hans P
Large group

Baie gerieflik naby lughawe.

Die gastehuis het al die basiese geriewe en is baie naby die lughawe. Kamers is in die somer baie warm, geen waaiers of lugversorging nie. Prys is dalk bietjie hoog vir wat hulle bied.

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Very conveniently near airport.

The guesthouse has all the basic amenities and is very close to the airport. Rooms are very hot in summer, no fans or air conditioning. Price may be a bit high for what they offer.

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Daniel D - Nov 2020
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Daniel D
Individual traveller

Very comfortable, friendly staff and the garden is beautiful!

Thank you to Willem and staff for going the extra mile with the special arrangements for my daily meals and for making my stay comfortable and also for arranging the additional transport. Definitely recommended!

Shann B - Mar 2020
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Shann B
With partner

Most convenient overnight stay.

A value for money overnight stop in perfect location to the airport.

Kinnie D - Dec 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Kinnie D
With partner

Bekostigbaar en waarde vir geld.

Kamers is netjies. Goed geleë naby lughawe. Goeie diens betreffende vervoer van en na lughawe. Hulle kan dalk net oorweeg om dalk 'n yskas in kamers te sit en meer koffie, suiker en melk.

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Affordable and value for money.

Rooms are neat. Well located near airport. Good service regarding transportation to and from the airport. They might just consider maybe putting a fridge in rooms and more coffee, sugar and milk.

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Roshnee N - Nov 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Roshnee N
Individual traveller

Friendly, efficient staff.

Enjoyed my stay. Neat place. Best price. Great staff.

Airport Inn B&B and Emerald Guest House 's response

Thank you for the wonderful review, it was lovely accommodating you, we hope to see you again!

Airport Inn B&B and Emerald Guest House
Andre H - Nov 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Andre H
With partner

Uitstekend geleë. Waarde vir geld.

Ek beveel die gastehuis aan vir almal wat oorsee reis en net moet oorslaap.

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Excellent location. Value for money.

I recommend the guest house to everyone who travels abroad and just needs to sleep over.

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Pierre F - Oct 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Pierre F
With partner

Gemaklik.

Baie netjies en skoon, baie dankie.

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Comfortable.

Very neat and clean, thank you very much.

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Daan D - Oct 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Daan D
With partner

Absolute vriendelike, hulpvaardige personeel en lekker gerieflike verblyf!

Ek en my vrou, was heerlik verras met ons lekker oornagverblyf op die vooraand van ons vertrek na Thailand, asook die aand met ons terugkeer, toe ons weer daar oornag het! Verblyf was absoluut aangenaam, baie lekker ontbyt gehad asook vervoer na- en vanaf die lughawe. Ons sal dit definitief weer doen as die geleentheid hom voordoen! Baie dankie vir 'n heerlike bederf. Groot waardering.

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Absolutely friendly, helpful staff and nice and comfortable accommodation!

My wife and I were pleasantly surprised with our nice overnight stay on the eve of our departure to Thailand, as well as the evening on our return, when we spent the night there again! Stay was absolutely pleasant, had very nice breakfast as well as transport to and from the airport. We will definitely do it again if the opportunity arises! Thank you very much for a delicious treat. Great appreciation.

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Airport Inn B&B and Emerald Guest House 's response

Julle is baie welkom. Baie dankie vir die positiewe terugvoering.

Airport Inn B&B and Emerald Guest House
Kobus P - Sep 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Kobus P
With partner

Baie aangenaam.

Baie vriendelike en hulpvaardige diens. Bussie van en na lughawe, puik diens.

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Very pleasant.

Very friendly and helpful service. Bus to and from airport, great service.

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Airport Inn B&B and Emerald Guest House 's response

Baie dankie vir u positiewe terugvoering.

Airport Inn B&B and Emerald Guest House
Vernita M - Jul 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Vernita M
Individual traveller

Baie gerieflik met gratis vervoer vanaf en na lughawe.

Aanbeveel vir enige een wat op 'n begroting oornagverblyf soek tussen vlugte.

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Very convenient with free transport from and to the airport.

Recommended for anyone looking for overnight accommodation between flights on a budget.

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Ben T - Sep 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Ben T
With partner

Goed en gerieflik naby lughawe.

Kos by restaurant was lekker.

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Good and conveniently located near airport.

Food at restaurant was delicious.

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Hennie L - Jul 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Hennie L
With partner

Goeie verblyf naby O.R. Tambo Lughawe.

Vir ons doel om die oggend se spitsverkeer op pad na die lughawe te vermy deur in Kemptonpark oor te slaap was Airport Inn Bed & Breakfast and Emerald Guesthouse 'n goeie oplossing.

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Good accommodation near O.R. Tambo Airport.

For the purpose of avoiding the morning's airport shuttle traffic by sleeping in Kempton Park, the Airport Inn Bed & Breakfast and Emerald Guesthouse was a great solution.

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Sandhya D - Dec 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
4/5
Sandhya D
Individual traveller

Comfortable. Picturesque. Very friendly staff. Feels like home.

Convenient and easily accessible.

Melanie B - Dec 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
3/5
Melanie B
With partner

Very convenient with airport transport.

The Airport Inn is a very friendly environment with an amazing breakfast and tranquil garden. Lunch is also available if you have to leave a bit later and transport every hour. Lovely overall place.

Airport Inn B&B and Emerald Guest House 's response

Thank you so much for your kind feedback.

Airport Inn B&B and Emerald Guest House
Dave S - Nov 2019
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
5/5
Dave S
With partner

Aangenaam en gerieflik.

Die verblyf was perfek vir een aand se oorslaap tussen vlugte, alles wat ons nodig gehad het was voorsien. Baie mooi plekkie. Ons sal beslis weer daar aanklop, indien nodig.

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Pleasant and convenient.

The stay was perfect for one night's sleep between flights, everything we needed was provided. Very nice place. We will definitely be back there if needed.

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Desiré C - Aug 2019
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Desiré C
Individual traveller

Kan tot 23:00 inklok! Skoon linne, 'n groot en lekker ontbyt, WiFi en gratis vervoer na en van die lughawe, plus die ligging maak dit n wenkombinasie!

Flink en behulpsaam is Yolanda en die busdrywer. Dankie julle. Warm water binne 'n enkele minuut in die stort en die stortkop is nie verstop/aangekalk nie; ook die toilet werk goed. Die rustige backpacker vibe was geensins steurend. Sien uit om die opgraderings met 'n volgende besoek te geniet.

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Can check in until 11pm! Clean linen, a large and delicious breakfast, Wi-Fi and free transportation to and from the airport, plus the location makes it a winning combination!

Yolanda and the bus driver are quick and helpful. Thank you. Hot water in the shower within a minute and the shower head is not clogged/leached; the toilet works well too. The quiet backpacker vibe was by no means disturbing. Looking forward to enjoying the upgrades with a next visit.

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Airport Inn B&B and Emerald Guest House 's response

Julle is baie welkom en baie dankie vir die positiewe terugvoering.

Airport Inn B&B and Emerald Guest House
Iba W - Mar 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
3/5
Iba W
Individual traveller

It is a convenient location with great customer service!

It is the best location with convenient transport from and to the airport which made me feel safe.

Jaco V - Oct 2019
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Jaco V
Individual traveller

Baie lekker.

Baie vriendelik en behulpsaam. Gerieflik naby lughawe.

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Very nice.

Very friendly and helpful. Conveniently near airport.

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Francois M - Aug 2019
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
5/5
Francois M
Individual traveller

Rustige nag se reis in 'n besige stad.

Regtig puik diens en skoon kamers.

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Quiet night's journey in a busy city.

Really great service and clean rooms.

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Christo C - Feb 2019
Overall rating
Cleanliness
3/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
3/5
Christo C
With partner

Het net een nag ge-oornag was tevrede daarmee gewees.

Het net een nag daar ge-oornag. Die onderhou aan die tuine is nie volgens my op standaard nie. Die gras word gesny maar die kante word nie gesny nie en die bossies word nie uitgetrek in die beddings nie. Verder was ek tevrede met hulle.

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Only stayed one night and was satisfied with it.

Just stayed one night there. The maintenance of the gardens is not according to my standards. The grass is cut but the edges aren't and the little shrubs aren't maintained in the garden beds. Otherwise, I was happy with them.

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Louis K - Oct 2019
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Louis K
Individual traveller

Aangenaam, stil en rustig

Vriendelik ontvang, personeel baie behulpsaam, terrein skoon en netjies, so ook akkommodasie.

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Pleasant, quiet and peaceful.

Friendly reception, staff very helpful, terrain clean and neat, and good accommodation.

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Alfred P - Sep 2019
Overall rating
Cleanliness
3/5
Service
5/5
Location
4/5
Safety
4/5
Value for money
4/5
Alfred P
With friends

Bekostigbare verblyf. Niks luuks nie.

Basiese slaapkamergeriewe. Uiters vriendelike diens. Gerieflike vervoer. Baie goeie ontbyt. Gemiddelde aandete.

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Affordable accommodation. Nothing fancy.

Basic bedroom facilities. Extremely friendly service. Convenient transportation. Very good breakfast. Average dinner.

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Airport Inn B&B and Emerald Guest House 's response

Baie dankie vir u terugvoering.

Airport Inn B&B and Emerald Guest House
Tanya S - Aug 2019
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Tanya S
Large group

Groep van 7 vir 'n tweede keer oorgeslaap.

Ons het vir 'n tweede geleentheid oorgeslaap. Ek het 2 kamers bespreek en was weer langs mekaar inbespreek. Die ekstra omgee maak dat ek weer van die akkommodasie gebruik sal maak. Die kamers was netjies en gemaklik. Ek sal aanbeveel dat die ontbyt area vergroot word. Ons het die Sondagoggend nie plek gehad om te sit en moes eers wag vir tafels om oop te gaan. Daar was ook ander mense wat moes wag vir tafels om oop te gaan.

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Group of 7 slept over for a second time.

We overslept for a second opportunity. I booked 2 rooms and were again booked next to each other. The extra care means that I will use the accommodation again. The rooms were neat and comfortable. I would recommend that the breakfast area be enlarged. We had no place to sit on Sunday morning and had to wait for tables to open up. There were also other people who had to wait for tables to open up.

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Tanya S - Aug 2019
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Tanya S
Large group

Groep van 7 gemaklik ingepas en gerieflik naby aan lughawe.

Ons was vriendelik ontvang en georiënteer oor die uitleg van die akkommodasie. Die kamers is groot genoeg. Ek het 2 kamers bespreek op verskeie tye en hulle het ons lang mekaar geplaas wat regtig baie waardeer word. Die kamers waar ons gebly het is lekker privaat en kyk uit op die groen grasperk. Ons kan ook op die stoepie sit en kyk hoe die vliegtuie opstyg vanaf die lughawe. Ek sal dalk aanbeveel dat daar na die beligting en skakelaars gekyk word asook ekstra parkering.

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Group of 7 fit in comfortably and conveniently close to airport.

We were kindly received and oriented about the layout of the accommodation. The rooms are big enough. I booked 2 rooms at various times and they put us side by side which was really appreciated. The rooms where we stayed are nice and private and overlook the green lawn. We can also sit on the veranda and watch the planes take off from the airport. I would perhaps recommend that the lighting and switches be looked at as well as extra parking.

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Anonymous Guest - Jul 2019
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
3/5
Value for money
4/5
Anonymous Guest
Individual traveller

Very pleasant. Will book again if needed for a flight or work.

Very nice stay even if it was for one night. Thank you.

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Anonymous Guest - Dec 2019
Overall rating
Cleanliness
3/5
Service
2/5
Location
3/5
Safety
3/5
Value for money
2/5
Anonymous Guest
Family with young children

A bit disappointed.

Was disappointed in the advance communication regarding ordered meals. Rooms not quite as on presented photos. Pool far and separate from unit and reception. Despite my personal experience, it is very close to the airport.

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Karin B - Nov 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Karin B
On business

Always welcoming.

I will never stay anywhere else. Best place after a long flight from the Congo.

Karin B - Nov 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Karin B
On business

Baie goeie en vriendelike diens.

Baie behulpsaam en staan gereed om te help. Het ook gehelp met e-posse wat gedruk moes word. Baie vriendelike ontvangs. Aandete was uit die boeke. Sien my beslis gou weer. Baie dankie.

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Very good and friendly service.

Very helpful and ready to help. Also helped with emails that needed to be printed. Very friendly reception. Dinner was off the books. Definitely see me again soon. Thank you very much.

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Deon R - Jun 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Deon R
Family with teenagers

Vriendelik en hulpvaardig.

Vriendelik, hulpvaardig en baie lekker ontbyt.

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Friendly and helpful.

Friendly, helpful and very nice breakfast.

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Kevin S - May 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Kevin S
Individual traveller

Bier koud.

Bier koud maar matrasse was vrot.

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Beer cold.

Beer cold but mattresses were rotten.

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Joey S - Dec 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
4/5
Value for money
5/5
Joey S
Family with teenagers

Baie oulik en gerieflik. Ek en my dogter het lekker geslaap, net jammer vir geen aircon in die hitte nie.

Perfek en gerieflik, net jammer vir geen aircon in die hitte. Kos was wonderlik. Baie dankie vir jul gasvryheid.

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Very cute and comfortable. My daughter and I slept well, only pity for no aircon in the heat.

Perfect and comfortable, only pity for no aircon in the heat. Food was great. Thank you very much for your hospitality.

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Phil T - Nov 2018
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
5/5
Value for money
4/5
Phil T
With partner

Alles wat nodig was vir 'n vinnige nag.

Die kamer was skoon en netjies en die beddens lekker stewig. Ontbyt was heel aangenaam en die personeel oor die algemeen vriendelik en behulpsaam. Dit het my wel bietjie gepla dat ons 'n kamer met 2 enkelbeddens gekry het terwyl ek seker was ek gevra het vir 'n dubbelbed, maar was in elk geval so uitgeput na ons vertraagde vlug dat ek nie gevoel het om enigsins 'n issue daarvan te maak nie.

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Everything you need for a one-night stay.

The room was neat and clean with nice beds. Breakfast was delicious and the staff were always friendly and helpful. It did bother me, however, that we got a room with two single beds when we asked for a room with a double bed. Luckily we were so worn out from travelling that we didn't have the energy to make a fuss about it.

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Debbie C - Aug 2018
Overall rating
Cleanliness
3/5
Service
5/5
Location
4/5
Safety
4/5
Value for money
5/5
Debbie C
Individual traveller

Convenient, efficient, friendly.

Have stayed at Airport Inn several times and will do so again.

Airport Inn B&B and Emerald Guest House 's response

Thank you so much for your kind feedback.

Airport Inn B&B and Emerald Guest House
Kennith K - Aug 2018
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
4/5
Value for money
4/5
Kennith K
Individual traveller

Gemaklik naby lughawe.

Gerieflik met pendeldiens van en na lughawe.

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Conveniently near airport.

Convenient with shuttle service to and from airport.

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Magriet L - Apr 2018
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
4/5
Value for money
4/5
Magriet L
With partner

Gerieflik naby O.R. Tambo en ons het gekry wat ons verwag het.

Die belangrikste was om teen 'n billike tarief naby die lughawe te oornag en dit het gewerk. Parkering was 'n bietjie ver van die kamer en die linne skoon en heel, maar nie meer nuut en vars nie. Ontvangs was baie hulpvaardig met dringende drukwerk wat ons die aand 20:00 moes doen, effens duur, maar ons kon dit doen. Baie dankie Maverine! Die ontbytpakkies was prakties en nuttig. Ideaal vir 'n praktiese oornagfasiliteit.

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Conveniently near O.R. Tambo and we got what we expected.

The main thing was to stay overnight near the airport at a reasonable rate and it worked. Parking was a bit far from the room and the linen clean and whole, but no longer new and fresh. Reception was very helpful with urgent printing we needed to do that evening 8pm, a bit expensive but we could do it. Thank you very much Maverine! The breakfast packs were practical and useful. Ideal for a practical overnight facility.

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Johan W - Dec 2018
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Johan W
Individual traveller

Verblyf is baie prakties, skoon met vriendelike diens.

Sal beslis weer gebruik maak van Airport Inn, die 'n veilige plek naby aan die lughawe wat sakpas is.

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Accommodation is very practical and clean with friendly service.

Would definitely make use of Airport Inn again. It's safe, close to the airport and affordable.

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Nicolas B - Dec 2018
Overall rating
Cleanliness
3/5
Service
4/5
Location
3/5
Safety
4/5
Value for money
3/5
Nicolas B
Family with young children

Very close to the airport which is convenient, but also very noisy.

Basic services are available, but rooms need to be revamped.

Anonymous Guest - Aug 2018
Overall rating
Cleanliness
3/5
Service
4/5
Location
3/5
Safety
4/5
Value for money
2/5
Anonymous Guest
Individual traveller

Not good

room 113 water cold. having trouble working tv .hot water heater not working and making noise all night

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Anonymous Guest - Jun 2018
Overall rating
Cleanliness
3/5
Service
2/5
Location
4/5
Safety
3/5
Value for money
2/5
Anonymous Guest
Family with teenagers
Ruth E - Feb 2018
Overall rating
Cleanliness
2/5
Service
2/5
Location
2/5
Safety
2/5
Value for money
2/5
Ruth E

Very small and dark standard room, poor internet, high noise level from aeroplanes.

My standard room had no internet connection at all even though it is part of the offer, very small room, very limited space for luggage, high noise level from airport.

Anonymous Guest - Oct 2018
Overall rating
Cleanliness
1/5
Service
2/5
Location
2/5
Safety
2/5
Value for money
2/5
Anonymous Guest
Individual traveller
Rialda D - Dec 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Rialda D

Dit was netjies, goed geleë en mense was baie vriendelik.

Ons is vriendelik ontvang en die mense is baie hulpvaardig. Die kamer was netjies en skoon. Die ontbyt was heerlik en waarde vir geld.

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It was neat, well located and people were very friendly.

We were received kindly and the people are very helpful. The room was neat and clean. The breakfast was delicious and value for money.

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Charmaine C - Dec 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Charmaine C
Family with teenagers

Dit was baie lekker.

Dit was skoon, die mense was vriendelik en ons het baie veilig gevoel.

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It was very nice.

It was clean, the people were friendly and we felt very safe.

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Herculine A - Oct 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Herculine A
Individual traveller

Good.

Perfect for one night. Could have stayed longer if needed. Would stay here again.

Airport Inn B&B and Emerald Guest House 's response

Thank you very much for the positive feedback we really appreciate it.

Regards
Willem

Airport Inn B&B and Emerald Guest House
Gesina S - Aug 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Gesina S
On business

Goeie waarde vir geld!

Die verblyf was baie lekker. Kamer baie skoon en netjies. Lekker warm water. Lekker ontbyt. Die bussie was 'n welkome bonus! Jammer dat daar nie 'n afstandsbeheer vir die TV was nie. Dus geen TV!

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Good value for money!

The stay was very nice. Room very clean and tidy. Nice hot water. Nice breakfast. The van was a welcome bonus! Too bad there wasn't a remote control for the TV. So no TV!

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Hanet B - Jul 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Hanet B
With partner

Puik.

Baie goed geleë en netjies.

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Great.

Very well located and tidy.

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Gideon F - Apr 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Gideon F
Large group

Stil, rustige omgewing.

Was as fietsrygroep hier. Net soos met vorige resensie. Personeel baie behulpsaam met vries van waterbottels sommer 18 van hulle. En vir ons dit vroeg te kom gee. Stil rustige plek. Sal weer daar kom bly.

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Quiet, peaceful environment.

Was here as a cycling group. Just like with previous review. Staff very helpful with freezing water bottles just 18 of them. And to come and give it to us early. Quiet peaceful place. Will stay there again.

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Gideon F - Apr 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Gideon F
Large group

Stil, rustige, ontspanne omgewing.

Baie rustig en stil omgewing, al is dit naby lughawe. As fietsrygroep, was waterbottels wat gevries moet wees vir die race behulpsaam gewees om 16 waterbottels vir ons te vries. En vroegoggend vir ons uit te haal. En ontbytpakkies te voorsien - reeds vroegoggend gery, kan dalk net vir fietsryers bv. 'n piesang, bun, kouevleisie, sappie, jogurt in te sit. Te veel vrugte op nugter maag nie baie goed. Maar verder was dit heerlik.

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Quiet, peaceful, relaxing environment.

Very peaceful and quiet environment, even though it is close to the airport. As a cycling group, water bottles that must be frozen for the race were helpful in freezing 16 water bottles for us. And take us out early in the morning. And to provide breakfast packs - already ridden early in the morning, maybe only for cyclists e.g. put in a banana, bun, cold meat, juice, yogurt. Too much fruit on an empty stomach is not very good. But other than that it was delicious.

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Stef C - Nov 2017
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Stef C
Individual traveller

Gerieflik.

Ek is tevrede met die dienslewering van Airport Inn B&B. Dit was presies wat ek benodig het.

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Comfortable.

I am satisfied with the service delivery of Airport Inn B&B. It was exactly what I needed.

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Barries B - Nov 2017
Overall rating
Cleanliness
4/5
Service
5/5
Location
4/5
Safety
4/5
Value for money
5/5
Barries B
With partner

Aangenaam.

Waarde vir geld! Joy by ontvangs is 'n "ster"! Baie dankie, sien julle weer!

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Pleasant.

Value for money! Joy at reception is a "star"! Thank you very much, see you again!

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Airport Inn B&B and Emerald Guest House 's response

Baie dankie vir die positiewe terugvoer, ons sal aanhou streef om ons diens te verbeter.

Groete
Willem

Airport Inn B&B and Emerald Guest House
Gerhardus D - Apr 2017
Overall rating
Cleanliness
4/5
Service
5/5
Location
4/5
Safety
4/5
Value for money
4/5
Gerhardus D
With partner

Uiters bevredigend.

Dit was weereens lekker om by Emerald te bly. Die kamer was netjies en die personeel baie hulpvaardig. Ek kan Emerald Guesthouse sterk aanbeveel vir die transito-reisiger wat noodwendig moet oorslaap.

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Extremely satisfactory.

Once again it was great staying at Emerald. The room was neat and the staff very helpful. I can strongly recommend Emerald Guesthouse to the transito-traveller who has to sleep over.

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Airport Inn B&B and Emerald Guest House 's response

Baie dankie.

Airport Inn B&B and Emerald Guest House
Francois G - Aug 2017
Overall rating
Cleanliness
3/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
3/5
Francois G
Individual traveller

Gerieflik.

Goeie pendeldiens. TV-ontvangs sleg.

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Comfortable.

Good shuttle service. TV reception bad.

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Jannie V - Oct 2017
Overall rating
Cleanliness
5/5
Service
3/5
Location
4/5
Safety
2/5
Value for money
5/5
Jannie V
Family with teenagers

Netjiese, skoon, bekostigbare verblyf.

Goeie "shuttle"-diens. Gerieflik geleë. Netjies en skoon. Vriendelike personeel. Goeie waarde vir geld. Ons het op pad na lughawe daar geslaap. Moes reeds na lughawe ry om 05:00. Ontvangs het gese dat ontbytpakkies beskikbaar sou wees by die bestuurder, maar daar was niks beskikbaar die oggend nie.

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Neat, clean, affordable accommodation.

Good "shuttle" service. Conveniently located. Neat and clean. Friendly staff. Good value for money. We slept there on the way to the airport. Already had to drive to the airport at 05:00. Reception said that breakfast packs would be available from the manager, but there was nothing available in the morning.

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Airport Inn B&B and Emerald Guest House 's response

Baie dankie vir die terugvoer, daar is veronderstel om ontbyt pakkies te wees, ons is baie jammer vir die ongerief.

Groete
Willem

Airport Inn B&B and Emerald Guest House
Josef O - Aug 2017
Overall rating
Cleanliness
3/5
Service
3/5
Location
4/5
Safety
5/5
Value for money
4/5
Josef O
With friends

Volledig sy doel gedien, ideale oornagplek naby die lughawe.

Die plek is veilig en gerieflik naby die lughawe. Ek sal weer hier oornag. My vlug was vroeg en daar is ongelukkig niemand aan diens gewees om ons uit te laat voor 5 uur nie, miskien dalk net gaste laat weet hoe om uit die gronde te kom. Dan asb. kamer 1 waar ons oornag het moet die kraan by die wasbak asb. vasgemaak word, want hy is los. En dan maak asb die "extractor fan" skoon, dit is vieslik.

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Fully served its purpose, ideal stopover near the airport.

The place is safe and convenient near the airport. I would stay here again. My flight was early and unfortunately there was no one on duty to let us out before 5 o'clock, maybe just letting guests know how to get out of the grounds. Then please room 1 where we spent the night, the tap at the sink please. be bound, for he is loose. And then please clean the "extractor fan", it's dirty.

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Cordre S - Jun 2017
Overall rating
Cleanliness
3/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Cordre S
Individual traveller

Gratis lughawevervoer het baie gehelp.

Gratis lughawevervoer het baie gehelp. Lekker ontbyt.

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Free airport transfers helped a lot.

Great breakfast.

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Anonymous Guest - Apr 2017
Overall rating
Cleanliness
3/5
Service
3/5
Location
5/5
Safety
5/5
Value for money
2/5
Anonymous Guest
Family with teenagers

Was expecting a better room.

The room was small for 3 adults, the bedside light didn't work and the heater didn't work either.

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Anonymous Guest - Apr 2017
Overall rating
Cleanliness
2/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
3/5
Anonymous Guest
With partner

The three-star rating misled us. It's definitely a one or two star place.

We expected better, but when you look at the value of money it is ultimately one's own fault to pay so little and expect too much. The breakfast was good. Just a normal breakfast, nothing fancy.

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Rosmarie D - Nov 2017
Overall rating
Cleanliness
3/5
Service
3/5
Location
2/5
Safety
2/5
Value for money
3/5
Rosmarie D
Family with young children

Kan baie verbeter.

Baie in die kamers is stukkend, geen parkering nie, ontbyt is baie treurig en daar is geen personeel om te help nie.

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Can improve a lot.

Lots of stuff in the rooms is broken, no parking, breakfast not good and there are no staff members to help.

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Chris J - Nov 2017
Overall rating
Cleanliness
1/5
Service
2/5
Location
2/5
Safety
2/5
Value for money
2/5
Chris J
With partner

Een van die swakste plekke waar ek nog tuis gegaan het.

Het 22:00 daar aangekom. Vanaf ontvangs tot by kamer in stikdonker gestap. Die duvets op die beddens was oud en verbleik. Die lakens was dun en byna deurgewas. Daar was geen seep in die badkamer nie. Daar was geen badhanddoeke nie, net halfgrootte. Die stort was vuil en die watertoevloei swak. Die ergste was die toilet. Die sitplek was stukkend en vuil. Met ontbyt was daar geen tafeldoeke op die tafels nie en gaste moes self na ete afdek. Personeel was darem vriendelik en die pendeldiens na die lughawe goed.

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One of the worst places I've ever been.

Got there at 10pm. Walked from reception to room in pitch dark. The duvets on the beds were old and faded. The sheets were thin and almost washed out. There was no soap in the bathroom. There were no bath towels, only half size. The shower was dirty and the water flow poor. The worst was the toilet. The seat was broken and dirty. At breakfast there were no tablecloths on the tables and guests had to cover themselves after the meal. At least staff were friendly and the shuttle service to the airport good.

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Laurika P - Jul 2016
Overall rating
Cleanliness
5/5
Service
3/5
Location
5/5
Safety
5/5
Value for money
5/5
Laurika P

Absolutely love Emerald Guesthouse.

It's my third time back at Emerald. First with a friend, then with friends, then with family and and all of them and I loved it. It's also safe there. I also got a quick response. Definitely will recommend it to others absolutely.

Airport Inn B&B and Emerald Guest House 's response

Thank you so much for your kind feedback.
Regards
Emerald Guesthouse

Airport Inn B&B and Emerald Guest House
Hannelie V - Feb 2016
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
4/5
Value for money
3/5
Hannelie V
With partner

Great location for inbound or onward travel.

Nice pool facilities. Restaurant handy and food a good price. Would have been nice to have a small fridge in the room though.

Airport Inn B&B and Emerald Guest House 's response

Thank you so much for your kind feedback. When you do return just request a fridge and we will put you with pleasure in a room with a fridge.
Kind regards
emerald Guesthouse.

Airport Inn B&B and Emerald Guest House
Celeste P - Jul 2016
Overall rating
Cleanliness
4/5
Service
3/5
Location
4/5
Safety
4/5
Value for money
4/5
Celeste P
With partner

Perfek vir oornagverblyf.

Ek en my man wou slegs 'n plekkie hê waar ons kon oornag terwyl ons wag vir 'n vlug na Kaapstad. Emerald Guesthouse was baie billik en het voldoen aan al ons vereistes - 'n warm bed, stort en lekker skoon linne. Die ontbyt en gratis pendeldiens was ook 'n bonus. Sal definitief aanbeveel vir iemand wat slegs 'n oornagplekkie soek.

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Perfect for overnight stay.

My husband and I wanted a place for overnight stay while waiting for our flight to Cape Town. Emerald Guesthouse was really affordable and met all of our requirements - a warm bed, shower and great clean linen. The breakfast and free shuttle service were a wonderful bonus! Definitely recommended for an overnight stay.

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Airport Inn B&B and Emerald Guest House 's response

Baie dankie vir u aanbeveling. Groete
Emerald guesthouse

Airport Inn B&B and Emerald Guest House
Ananda H - Mar 2016
Overall rating
Cleanliness
3/5
Service
5/5
Location
5/5
Safety
3/5
Value for money
3/5
Ananda H
With partner

Als goed. Badkamer kan verbeter.

Naby lughawe. Was baie dankbaar vir gratis lughawe-pendeldiens. Badkamer kon beter wees.

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As good. Bathroom could improve.

Near airport. Was very grateful for free airport shuttle service. Bathroom could be better.

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Zeldi H - Mar 2016
Overall rating
Cleanliness
2/5
Service
1/5
Location
4/5
Safety
4/5
Value for money
4/5
Zeldi H
Individual traveller

Die pendeldiens vanaf die lughawe was 'n fiasko.

Ek het die bestuur van die gastehuis beleef as onvriendelik en neem nie verantwoordelikheid vir die situasie nie. Daar is baie blaam geplaas op ander waar ek persoonlik as 'n gas nie belangstel in die stories nie. Nadat ek meer as 50 minute gewag het vir die pendeldiens wat uurliks by die lughawe omkom (Ek was 10 minute voor die uur gereed by die optelpunt) en twee telefoonoproepe later, was ek redelik moedeloos. Die bestuur het werkers blameer en nie verantwoordelikheid geneem vir die situasie nie. Ek het ook nie 'n baie vriendelike ontvangs gehad nie - alles klein aspekte wat baie tel in die besluit of ek weer 'n plek sal besoek. Die akkommodasie was baie basies en gemiddeld - daar was baie geraas en ek het van vroeg af wakker gelê as gevolg van die persoon op die boonste verdieping wat rondbeweeg het. Die ontbyt was onder gemiddeld. Ek het vriendelikheid en gasvryheid gemis in my ervaring. Ek sal beslis nie weer terugkeer na Emerald Gastehuis nie.

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The shuttle service from the airport was a fiasco.

I experienced the management of the guest house as unfriendly and not taking responsibility for the situation. There is a lot of blame placed on others where I personally as a guest have no interest in the stories. After waiting over 50 minutes for the hourly airport shuttle (I was ready at the pick-up point 10 minutes before the hour) and two phone calls later, I was pretty disheartened. The management blamed workers and did not take responsibility for the situation. I didn't have a very friendly reception either - all small aspects that count a lot in deciding whether I will visit a place again. The accommodation was very basic and average - there was a lot of noise and I was lying awake from early due to the person upstairs moving around. The breakfast was below average. I missed kindness and hospitality in my experience. I will definitely not be returning to Emerald Guest House again.

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Gerhardus D - Dec 2015
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Gerhardus D
With partner

Aangename, bekostigbare verblyf met baie goeie ontbyt.

Na my vorige minder goeie ondervinding, was ek aangenaam verras met die vriendelike, bekwame personeel by ontvangs. Kamer was amper beknop maar leefbaar - na 'n 16 uur lange internasionale vlug het jy nie lus om in die kamer rond te hardloop nie. Ons het lekker oorgebly en die diens was goed.

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Pleasant, affordable accommodation with very good breakfast.

After my previous less than good experience, I was pleasantly surprised with the friendly, competent staff at reception. Room was almost cramped but livable - after a 16 hour international flight you don't feel like running around the room. We had a nice stay and the service was good.

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Airport Inn B&B and Emerald Guest House 's response

Baie dankie vir u terugvoering. Hoop om weer van diens te wees.
Groete
Emerald guesthouse

Airport Inn B&B and Emerald Guest House
Roz R - Nov 2015
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
4/5
Value for money
4/5
Roz R
With partner

Ek sou dit aanbeveel.

Sien die sterre.

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I would recommend it.

See the stars.

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Jackie D - May 2015
Overall rating
Cleanliness
5/5
Service
4/5
Location
4/5
Safety
5/5
Value for money
3/5
Jackie D
With partner

Was lekker om net rustig te kon verkeer.

Ek kan net aanbeveel dat daar 'n paar meer tafels in die eetkamer geplaas word.

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It was nice to just be able to walk peacefully.

I can only recommend putting a few more tables in the dining room.

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Leone V - Jun 2015
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Leone V
Family with young children

Gemaklike en bekostigbare verblyf.

Baie hulpvaardig en vriendelik. Die kamer was netjies en skoon en die bed en kussings gemaklik. Ek kan Emerald Guesthouse met vrymoedigheid aanbeveel.

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Comfortable and affordable accommodation.

Very helpful and friendly. The room was neat and clean and the bed and pillows comfortable. I can confidently recommend Emerald Guesthouse.

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Wesley M - Nov 2015
Overall rating
Cleanliness
2/5
Service
3/5
Location
5/5
Safety
4/5
Value for money
2/5
Wesley M
With partner

Goeie ligging - middelmatige diens.

Beddegoed was vuil (die grond en stof was blykbaar as gevolg van die wind), geen ketel in ons kamer nie alhoewel daar koffie was. Kussings was baie hard. Badkamer was bitter klein (skynbaar gemik op kwantiteit en nie kwaliteit nie). Geen ontbyt nie, alhoewel ons dit beloof was en daarvoor betaal het! Ek sal eerder voorstel dat mens bietjie meer geld spandeer en na ander opsies kyk. Slegte nagrus.

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Good location - mediocre service.

Bedding was dirty (the soil and dust was apparently from the wind), no kettle in our room although there was coffee. Pillows were very hard. Bathroom was very small (apparently aimed at quantity and not quality). No breakfast, even though we were promised it and paid for it! I would rather suggest that one spend a little more money and look at other options. Bad night's rest.

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Gerhardus D - Jan 2015
Overall rating
Cleanliness
3/5
Service
1/5
Location
5/5
Safety
4/5
Value for money
3/5
Gerhardus D
With partner

Een-nag verblyf na 'n vlug uit die buiteland terwyl ons wag op skakel-vlug.

Dis nogal baie onaangenaam om doodmoeg, na 'n 17-uur vlug uit die VSA, op 'n plek te kom waar jy moet oornag en jy word "verwelkom" deur 'n stuurs, onvriendelike man wat nie 'n enkele woord Afrikaans kan of wil praat nie en dan moet jy nog hoor dat daar geen rekord van jou bespreking of betaling is nie. As ek nie 'n afskrif van julle bevestiging van my bespreking en betaling by my gehad het nie, was ek op straat. Nooit, soos in nooit weer sal ek daar oorbly nie.

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One-night stay after a flight from abroad while waiting for connecting flight.

It's quite unpleasant to arrive dead tired, after a 17-hour flight from the USA, in a place where you have to spend the night and you are "welcomed" by a rude, unfriendly man who does not know a single word of Afrikaans or don't want to talk and then you still have to hear that there is no record of your booking or payment. If I didn't have a copy of your confirmation of my booking and payment with me, I'd be on the street. Never, as in never again will I stay there.

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Lettie H - Aug 2015
Overall rating
Cleanliness
1/5
Service
1/5
Location
4/5
Safety
4/5
Value for money
1/5
Lettie H
Individual traveller

Dit was nie aangename verblyf nie.

Ek sou veel meer verwag van n 3-ster-gastehuis en ek kan nie glo dat die toerismeraad Emerald met 3 sterre kon gradeer nie. Die kamer, maar veral die badkamer se plafon, was bedek met muf en daar was 'n vreemde reuk. Daar is geen handdoekrelings vir gebruikte badhanddoeke nie en die teëls in die stort lyk naar. Ek het die aand en die oggend 'n koue stort gevat en dit in die winter. Die nota dat hulle oorgeskakel het na 'n nuwe gasstelsel is nie aanvaarbaar nie, want dit is duidelik dat die nuwe stelsel nie werk nie. Alles lyk afgeleef en substandaard. Baie klein kamer met 'n dubbelbed vir 1 persoon. By ontbyt was daar koue koffie in die koffiemasjien en geen warm melk nie. Versoeters wat in 'n houer uitgegooi is, word aangedui as Stevia, wat dit beslis nie is nie. Net konfyt vir die brood. Wat van kaas vir die diabete? Brood word sommer soos dit gekoop is in die sakkies voorgesit. Geen servette. Waar is die persoonlike aandag in die eetkamer? Ek was regtig skaam vir die toeriste wat daar was, want ek weet wat hulle standaarde is.

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It was not a pleasant stay.

I would expect much more from a 3-star guest house and I can't believe that the tourism board could rate Emerald with 3 stars. The room, but especially the bathroom ceiling, was covered in mold and there was a strange smell. There are no towel rails for used bath towels and the tiles in the shower look disgusting. I took a cold shower in the evening and in the morning and that in winter. The note that they switched to a new gas system is not acceptable because it is clear that the new system is not working. Everything looks shabby and substandard. Very small room with a double bed for 1 person. At breakfast there was cold coffee in the coffee machine and no hot milk. Sweeteners poured into a container are labeled as Stevia, which they most definitely are not. Just jam for the bread. What about cheese for the diabetics? Bread is served in the bags just as it was bought. No napkins. Where is the personal attention in the dining room? I was really embarrassed for the tourists who were there because I know what their standards are.

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Laurika P - Dec 2014
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Laurika P
With friends

Will be back

I will definitely be back soon. Free transport to O.R Tambo airport from Rhodesfield cant described other than saying "duidelik"! The receptionist, called Justice, made our stay! He made us feel welcome everyday with his attitude of "as long as you are happy, I'm happy" - it was lovely!

Alta S - May 2014
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Alta S
With partner

Baie netjies, en naby aan OR Tambo lughawe.

Die gastehuis is baie gerieflik geleë, naby OR Tambo Int Lughawe. Kamers is baie netjies en skoon. Kos was heerlik! Vriendelike en gasvrye atmosfeer.

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Very tidy, and close to OR Tambo airport.

The guest house is very conveniently located, close to OR Tambo Int Airport. Rooms are very neat and clean. Food was delicious! Friendly and hospitable atmosphere.

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Sugita S - Jan 2014
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Sugita S
With partner

Very well located. Convenient as a sleepover.

We really appreciated that they provided a shuttle service to and from the airport, because that's exactly what we needed! The room we stayed at was very clean and neat.

Evans C - Apr 2014
Overall rating
Cleanliness
5/5
Service
4/5
Location
4/5
Safety
3/5
Value for money
4/5
Evans C
Large group

Very clean, conveniently located, excellent breakfast and friendly staff.

I loved my stay at Emerald Guesthouse. Was very suitable for my large group and the breakfast was amazing. Clean rooms and good variations on the room types. Friendly staff, I will definitely be back again.

Bonita N - Jul 2014
Overall rating
Cleanliness
3/5
Service
3/5
Location
5/5
Safety
5/5
Value for money
3/5
Bonita N
Large group

Average

Location and shuttle service were convenient. Rooms are very small, and the heating was not working in some. Food to me was terrible.

Amelia V - Mar 2014
Overall rating
Cleanliness
2/5
Service
3/5
Location
3/5
Safety
3/5
Value for money
2/5
Amelia V
With partner

Voel dat ons al by plekke oorgebly het wat beter opgegradeer was.

Ons is vriendelik ontvang. Die kamer het na rook geruik. Ons voel dat hul dalk die beddegoed kan opgradeer. Dit was skoon en netjies, ons kan nie daaroor kla nie. Dit is egter goed geleë wanneer jy naby die lughawe moet wees.

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Feel like we've stayed at places that were better upgraded.

We were kindly received. The room smelled of smoke. We feel that they could perhaps upgrade the bedding. It was clean and tidy, we can't complain about that. However, it is well located when you need to be close to the airport.

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Christo K - Feb 2013
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Christo K
With partner

Had a good night sleep, very nice place to stay

Nice, clean place to stay, thanks.

Lourentia C - Jul 2013
Overall rating
Cleanliness
4/5
Service
3/5
Location
4/5
Safety
4/5
Value for money
4/5
Lourentia C
With partner

Very comfortable stay.

It was very nice. I would have preferred a clear option of a double bed - I thought I had booked it that way but will ensure I specify in future. Breakfast could be managed a bit better - food was good, however there was nobody around to assist or greet etc.

Leon V - Oct 2012
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Leon V
With partner

Affordable stay close to airport.

Very nice accommodation.

From
From R 650
per night, for 2 ppl
From
R 650
per night, for 2 ppl
Make a Booking
  • Free cancellation up to 1 week before your stay!
  • Capacity: 99 people
  • All ages welcome
  • Check-in: 12:00 to 22:00
    Check-out: 10:00
  • Address: 19 Halifax Road, Rhodesfield, Kempton park, 1619, Gauteng
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAAfabcac2c6e5d3533ced4c5632a6b297cc07795f9f6b8014b0128708047b32a7c9af3df32ef3d5a67d7faeba72187d38b7a53?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R650 per night, for 2 ppl 194 5 1 5 19 Halifax Road Rhodesfield 1619 Gauteng 021 201 8900 12:00-22:00 10:00 -26.12357 28.23329
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