Angels Haven Guesthouse
Review Summary
Felicity H - Jun 2024
Overall rating
I had a great stay. We enjoyed it.
Angels Haven Guesthouse 's response
Thank you. Hope to see you again soon.
Amanda V - May 2024
Overall rating
Lovely.
Angels Haven Guesthouse 's response
Thank you. Hope to see you again soon.
Henry G - Apr 2024
Overall rating
Rustigheid en gemaklik.
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Tranquility and comfort.
Well located and tidy.
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Eryl B - Dec 2024
Overall rating
Baie lekker gebly!
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Very nice stay!
Very good place to stay that we had to quickly arrange for friends. They were very happy with their stay.
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Charl G - Oct 2024
Overall rating
It was very pleasant.
Rossouw E - Jan 2024
Overall rating
Goed.
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Well.
There is no bath soap. I know this is self catering, but a small 10ml body wash would be just handy.
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Angels Haven Guesthouse 's response
Dankie vir die terugvoer. Ons het liquid soap by die wasbak en ook in die stort.
Lynn O - Jul 2023
Overall rating
Pleasant stay for a stopover. Close to the N1.
Angels Haven Guesthouse 's response
Thank you. Was a pleasure hosting you.
Riana O - May 2023
Overall rating
Baie netjies en gelee naby snelweg en winkelsentrum. Dit sal elke keer ons keuse wees vir 'n oorslaap in Bloemfontein.
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Very neat and located near highway and shopping center. It will be our choice every time for an overnight stay in Bloemfontein.
Room and bathroom very spacious and tidy with a separate kitchen area that offers everything needed. Hostess very friendly and we felt very at home. Can easily recommend.
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F J C - Apr 2023
Overall rating
Heerlike fasiliteite. Skoon, netjies en gerieflik.
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Great facilities. Clean, tidy and comfortable.
We slept wonderfully and peacefully. A pleasant experience in this guesthouse.
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Steven V - Apr 2023
Overall rating
Baie vriendelike ontvangs.
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Very friendly reception.
They were willing to take us in immediately after poor service from another guest house.
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Beneshia C - Apr 2023
Overall rating
Our stay was warmth and welcome. I felt at home.
Monique J - Feb 2023
Overall rating
Baie gerief en veilig.
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Very convenient and safe.
Neat, comfortable and close to shopping centres.
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Matimba Eugene M - Jan 2023
Overall rating
We enjoyed our stay and we will be going there to stay again.
Adri V - Jun 2023
Overall rating
Netjiese, skoon oornagverblyf.
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Neat, clean overnight accommodation.
We were in room no 1 and suggest that the mattresses there be replaced. No. 1 is a street front unit and the traffic is quite busy.
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Angels Haven Guesthouse 's response
Baie dankie vir die terugvoer. Kamer 1 is nou nuut oorgedoen met nuwe matrasse. Ek sal opvolg baie dankie.
Werner K - Jun 2022
Overall rating
Nice and clean. Comfortable beds with good linen and towels.
Wendy S - May 2022
Overall rating
Oornag in BFN.
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Overnight in BFN.
We were welcomed very kindly, found a place easily. Our room was neat and clean, and had more than enough bedding. Bed also slept well. Will stay here again.
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Jerry V - May 2022
Overall rating
Baie netjiese plek met uitstekende geriewe.
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Very neat place with excellent facilities.
Very centrally located. Neat and excellent facilities. The lady was sick in bed but still communicating with us on the phone. Was very satisfied with the service.
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Henry G - May 2022
Overall rating
Baie lekker gesellig.
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Very cozy.
Would stay there again anytime.
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Ben N - Apr 2022
Overall rating
Vriendelik ontvangs en behulpsaam.
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Friendly welcome and helpful.
Very neat calm atmosphere.
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Kemp P - Mar 2022
Overall rating
Aangenaam en skoon.
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Pleasant and clean.
It's not too far from N1.
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Henrico M - Mar 2022
Overall rating
Baie lekker.
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Very nice.
Very nice, easy to find place, and would stay there again and definitely recommend it.
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Doreen L - Jan 2022
Overall rating
Kon lekker rus na 'n lang rit.
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Could rest well after a long drive.
Will stay there again.
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Angels Haven Guesthouse 's response
Baie dankie. Hoop om jul gou weer te sien.
Hilton N - Dec 2022
Overall rating
Rustig.
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Restful.
The place is easy to get to, is very close to shopping malls. It is the ideal place for an overnight stay. Would have felt safer if there was an electric fencing.
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Wessel V - Dec 2022
Overall rating
Rustig.
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Restful.
Helpful reception. Slightly concerned about security as access gate operates without remote control.
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Francois J - Oct 2022
Overall rating
Vriendelike ontvangs - Skoon en netjies.
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Friendly reception - Clean and tidy.
Parking a bit of a problem.
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Anonymous Guest - Jul 2022
Overall rating
Friendly and helpful service.
Requests gladly granted.
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Sabata S - May 2022
Overall rating
Guest house is fine.
Morne B - Jun 2022
Overall rating
Gerieflike oorslaapplek.
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Comfortable place to sleep.
Sleeping over was comfortable and it's a bonus that there was WiFi too.
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John V - Mar 2022
Overall rating
Ons veiligheid was my grootste bekommernis.
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Our safety was my biggest concern.
Our room door could not lock from the inside or outside. Had to sleep with an open door.
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Angels Haven Guesthouse 's response
Baie jammer vir dit. Ons kyk daagliks na alles en voor en daarna was daar nog geen klagtes dat deur nie wou sluit maar dankie vir terugvoer ek gee dadelik aandag daaraan
Richard L - Apr 2022
Overall rating
Vinnig daar gewees.
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Was there quickly.
Not fresh milk for coffee. Not spending much time at the place. Neat and clean.
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Anonymous Guest - Feb 2022
Overall rating
Overnight.
Quiet and comfortable no complaints.
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Yvonne R - Oct 2022
Overall rating
Ligging nie goed. Lyk nie soos op foto.
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Location not good. Doesn't look like the picture.
Looks anything but like in photos.
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Abongile J - May 2022
Overall rating
Not a pleasant experience.
Read moreAnna-marie E - Dec 2021
Overall rating
Netjies, besig en sentraal geleë.
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Neat, busy and centrally located.
Better directions, salon visitors next door come knocking every time because there are not enough directions.
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Angels Haven Guesthouse 's response
Baie dankie vir terugvoer. Dankie vir die voorstel ook vir aanwysings. Hoop om jul weer in toekoms te sien.
Vanessa V - Apr 2021
Overall rating
Location location.
Gerhard P - Feb 2021
Overall rating
Baie lekker gebly.
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Very nice stay.
Very friendly and helpful.
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Natatia D - Aug 2021
Overall rating
Was regtig baie lekker.
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Was really very nice.
The service was very good. Rooms were clean and tidy.
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Grant W - Feb 2021
Overall rating
Relocating from Johannesburg to Cape Town.
Suzette K - Dec 2021
Overall rating
Netheid en ligging tops.
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Cleanliness and location tops.
Accommodation 10 hours from Seepunt. Location is right because it's in front of Bloemfontein. So neat and clean. Staff friendly and helpful. Value for money for the 1 night stay.
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Angels Haven Guesthouse 's response
Baie dankie. Hoop om jul gou weer te sien.
Annelize B - Nov 2021
Overall rating
Neat and tidy rooms. Parking is a not sufficient late afternoon.
Andrew S - Sep 2021
Overall rating
Ons was ontevrede met ons verblyf.
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We were dissatisfied with our stay.
We didn't see anyone except cleaners. Check-in time was 14:00. We were there at 14:30 and the cleaner was still cleaning. The carpet in front of the shower was soaking wet. The shower was not a shower. Broken cupboard was in the bathroom. The sheets were stained with brown and yellow spots. The white top sheet was brown and awful. Coffee was available but the cups were dirty. We had to rinse the cups out in the same sink where we washed our hands after using the toilet. We were in Room 1.
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Angels Haven Guesthouse 's response
Dankie vir u terugvoering. Dis net jammer dat u nie bestuur kontak tydens v we blyf om dit uit te sorteer nie, maar na die tyd. U het nie iemand op perseel gehad nie omdat daar met u n reeling getef was vir u self inboek agv n funksie wat on smoes bywoon. U was tevrede met die reeling.
Alle linne word deur n wassery gewas en ons besit geen bruin lakens nie. Gebruik net wit linne.
Ek neem aan die mat was nat na u stort en nie voor die tyd nie.
In die toekoms by enige gastehuis kontak bestuur om u daar en dan te help, wat met graagte gedoen sal word en u verblyf sal verbeter.
Jeannine P - Dec 2021
Overall rating
Kokkerotte teen mure.
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Cockroaches on walls.
Room did not smell nice.
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Angels Haven Guesthouse 's response
Baie jammer, dit is die eerste keer dat ons hoor van dit. Kon my gerus gekontak het dat ek dit ook kon sien.
Tobie M - Feb 2020
Overall rating
Warm, vriendelike, gasvrye personeel met uitstekende geriewe.
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Warm, friendly, hospitable staff with excellent facilities.
Wilma made us feel welcome right away while the room awaited us wonderfully cool. The first morning's breakfast was one big surprise. Walking into the dining hall I could smell the usual bacon and eggs, but Wilma surprised us with a stuffed omelet draped with bacon and cheese. It was hopelessly too much after the yogurt and muesli already on the table. We come and go as we please and received a friendly greeting through the window from Wilma when we were back at our place just before 12 o'clock on Saturday evening. On Sunday morning there was load shedding, but it did not stand in Wilma's way to surprise us once again with a king's breakfast consisting of toast with fried eggs, bacon and cheese with a chicken schnitzel. We were all quite sad to pack the road back to Pretoria again, because we were all already wondering what Wilma was going to prepare for breakfast on Monday and then serve with her friendly smile and good conversation.
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Piet M - Jan 2020
Overall rating
Fantastiese diens en vriendelik en netjies.
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Fantastic service and friendly and tidy.
The receptionist received us with great hospitality on a very hot day and went out of her way to make everything smooth and with a lot of kindness extra to make everyone happy, 100% plus recommendation.
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Natasha M - Jan 2020
Overall rating
Gerieflik geleë, baie vriendelik verwelkom, kamers was skoon en netjies.
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Conveniently located, very welcoming, rooms were clean and tidy.
Very kindly welcomed. Room was clean and tidy. Our room looked out onto the pool and the kids were swimming. Delicious breakfast enjoyed the next morning.
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Viwe N - Jan 2020
Overall rating
Was good.
Valerie K - Jan 2020
Overall rating
Idiaal vir 'n oornag tussen Kaap en Pretoria, om net ruskansie te kry voor laaste paar uur se ry huis toe.
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Ideal for an overnight stay between Cape Town and Pretoria, just to get some rest before the last few hours drive home.
Friendly welcome and breakfast was delicious. Rooms neat and clean.
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Morne S - Jan 2020
Overall rating
Waarde vir geld.
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Value for money.
Wilma received us warmly. Although the decor is not very modern, it was clean and tidy. The best breakfast in Bloemfontein.
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Charmaine S - Jan 2020
Overall rating
Lekker.
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Nice.
Good and friendly service. Rooms clean and tidy.
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Anonymous Guest - Aug 2020
Overall rating
Very poor, the property and location does not lend itself to serving as a middle or top class overnight stay
The room we booked apparently no longer exists and we get one that is very cramped for a family of 4. Parking is in open area without security. Will not stay at Angels Haven again.
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Marli M - Dec 2019
Overall rating
Baie aangenaam.
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Very pleasant.
Felt very welcome. Room is very neat. Close to a mall.
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Yolanda V - Dec 2019
Overall rating
Wilma se diens was uitstekend.
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Wilma's service was excellent.
She made our stay perfect. She specially got up earlier to make us breakfast because we had to drive early. The accommodation was neat and we will stay here again when we are in the Bloemfontein area.
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Eucrecia O - Sep 2019
Overall rating
It's comfortable, spacious enough for a group of people.
Derek B - Dec 2019
Overall rating
Great value.
Laurika G - Mar 2019
Overall rating
Rustig en bekostigbaar.
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Quiet and affordable.
Pleasant and friendly welcome by staff. Neat and clean rooms. Delicious breakfast.
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Terry D - Dec 2019
Overall rating
Rus vir die reisiger.
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Rest for the traveler.
We arrived there tired after a whole day of driving. The beds sleep fantastically and we were all well rested by the next morning. After the big breakfast, which was specially made for everyone's preferences (vegetarian, no bacon), we set off again with a song in our hearts. Thanks for the good service!
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Christine N - Jun 2019
Overall rating
Heerlik. Ontbyt was die beste waarde vir geld.
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Delicious. Breakfast was the best value for money.
Really good value for money. Personal and friendly service.
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Willem V - Jun 2019
Overall rating
Baie vriendelike personeel.
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Very friendly staff.
Was only a stopover on our trip to Cape Town. We were surprised with a delicious breakfast that was specially served for us because we wanted to leave early in the morning.
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Mona V - Mar 2019
Overall rating
Aangenaam.
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Pleasant.
Neat accommodation. Delicious breakfast. Friendly reception.
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Adell B - Dec 2019
Overall rating
Baie lekker.
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Very nice.
All that was needed. Nice comfortable beds, spacious and the friendliest hostess. Will definitely use again.
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Elizma D - May 2019
Overall rating
Soos ons eie huis gevoel. Fantasties.
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Felt like our own home. Fantastic.
Staff were very friendly and helpful. Breakfast was amazing especially if you have teenagers. We will definitely visit again.
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Anonymous Guest - May 2019
Overall rating
Friendly and hospitable staff with basic needs provided.
There were several excellent qualities offered by the people and everything was clean and fresh. However, the facilities have some problems. The bathroom door's hinge is broken ─ door cannot close easily. The shower faucet is not firmly attached. There is not enough storage space for 4 people's luggage ─ closet space basically not available. The house's cameras were plugged into the room and therefore meant that we unknowingly unplugged the cameras to charge cell phones.
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Juan L - Jan 2019
Overall rating
Was nie baie veilig nie, en hulle besproei die gras met brakwater terwyl mens daar is reg voor jou kamer.
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Wasn't very safe, and they water the grass with brackish water while you're there right in front of your room.
Very unsafe feeling with guests who went a little overboard there with alcohol.
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Angels Haven Guesthouse 's response
Baie dankie vir u terugvoer, aangesien ons met water beperkings sit in die droogte, probeer ons die gryswater op die tuin spuit. Die gaste wat gedrink het vra ons omverskoning ons het egter nie beheer oor hulle gewoontes nie, daar het nog nooit enige iets op ons terrein gebeur om ons gaste se veiligheid in gedrang te laat kom nie, dankie ten spyte vir u terugvoer.
Groete,
Hannes
Mignon V - Oct 2018
Overall rating
Lekker bly en lekker eet.
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Have a nice stay and eat well.
Everyone went out of their way to accommodate us. Had such a nice stay and the food was incredibly delicious!
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Ilana D - Sep 2018
Overall rating
Baie oulik.
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Very cute.
Clean neat and friendly. Nice breakfast, safe and easily accessible.
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Wynand E - Sep 2018
Overall rating
Ons het dit baie geniet.
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We enjoyed it a lot.
Very nice place, breakfast was good too.
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Celeste O - Sep 2018
Overall rating
Het die besoek baie geniet.
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Really enjoyed the visit.
Delicious breakfast.
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Nathania T - Oct 2018
Overall rating
Baie vriendelik.
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Very friendly.
Very friendly service and good food.
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Katinka O - Sep 2018
Overall rating
Gerieflik.
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Comfortable.
Nice stay, value for money.
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Michelle S - Sep 2018
Overall rating
Baie maklik en mooi vir onbeplande sake wat oorslaap behels.
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Very easy and nice for unplanned affairs that involve sleeping over.
Friendly staff, nice breakfast, comfortable rooms.
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Ernest M - Nov 2018
Overall rating
The room was dirty and I found an old doughnut in a box. The staff is rude.
Leon T - Dec 2018
Overall rating
Die foto's wat geadverteer word is glad nie soos die verblyf nie.
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The pictures that are advertised are not at all like the accommodation.
The place has gone down a lot if I have to compare it to the pictures.
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Angels Haven Guesthouse 's response
Goeie dag dankie vir die terugvoer, ons sit met waterbeperkings en kan nie die tuin besproei nie daarom lyk dit nie dieselfde as op vorige fotos nie, jammer dat u so voel glo ons sal weer die nodige areas aandag aan kan gee.
Hannes
Lishelle F - Jan 2017
Overall rating
Gemaklik.
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Comfortable.
Angels Haven is comfortable and the service from the staff was really very good, and they were so friendly. Location also good.
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Angels Haven Guesthouse 's response
Baie dankie. Ons hoop om jul gou weer te sien.
Groete, Annatjie
Madeleine A - Jan 2017
Overall rating
Goeie waarde vir geld.
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Good value for money.
The room was neat, bedding was new and clean. The swimming pool was welcoming for the whole family in 35 degrees. Breakfast was basic, but nice. Only recommendation is better quality coffee.
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Angels Haven Guesthouse 's response
Baie dankie. Ek waardeer voorstelling van die koffie. Ons hoop om jul gou weer te sien
Groete, Annatjie
Lize F - Apr 2017
Overall rating
Skoon en heerlike ontbyt, maar die bed se basis was gebreek en ook geen nagval of bedekking op die basis van die beddens gehad nie.
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Clean, delicious breakfast. However, the base of the bed was broken and was not covered.
This was the most cost efficient option available in the area. Place is clean and site is neat. The breakfasts were wonderful and the staff friendly. The single beds in one of the rooms did not have fitted sheets or any type of covering, and the bases were broken and therefore not very comfortable.
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Angels Haven Guesthouse 's response
Baie dankie vir jou terugvoering. Ons waardeer altyd opbouende kritiek.
Ons hoop om julle gou weer te sien.
Wilmi L - Dec 2017
Overall rating
Het nie baie veilig gevoel nie. Kamer was teenaan die straat en kar was ook blootgestel.
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Didn't feel very safe. Room was facing the street and car was also exposed.
I didn't think the bedding was clean. But it was all right for a vininge one night sleepover.
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Angels Haven Guesthouse 's response
Beste Wilmi,
Dankie vir jou terugvoer, dis baie sleg vir ons dat jy so gevoel het. Daar was nog nooit enige voorvalle by ons gewees waar mense nie veilig was nie.
Ons beddegoed word daagliks vervang en gewas so dit is ook baie telleurstellend om te verneem dat dit nie skoon was nie. Ons neem wel jou opmerkings in ag en gee aandag waar moontlik.
Groete,
Hannes
Anonymous Guest - Apr 2017
Overall rating
It was awkward.
There is no decent place to make coffee. Beds have already been slept through. Plekkie has a lot of potential, they just need to upgrade a bit.
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Pr W - Mar 2016
Overall rating
Dis 'n gerieflike en veilige bestemming.
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It's a convenient and safe destination.
The service is good and it's safe. It's relaxed and nicely located.
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Angels Haven Guesthouse 's response
Baie dankie. Dit was aangenaam om julle te ontmoet en as gaste te ontvang.
Hoop om julle gou weer te sien.
Andre B - Mar 2016
Overall rating
Wonderlik. Baie geniet.
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Wonderful. Enjoyed a lot.
It was very pleasant and we were surprised on arrival. The service was great and rooms were neat. We enjoyed the stay very much.
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Angels Haven Guesthouse 's response
Dit was aangenaam om julle te ontmoet. Hoop julle het n wonderlike vakansie gehad. Ons hoop om julle gou weer te sien. Groete Pieter en Petra
Lourens V - Mar 2016
Overall rating
Baie lekker.
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Very nice.
It was very nice precisely because the owners understood our 2 autistic children in such a way. This makes the stay extra special.
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Angels Haven Guesthouse 's response
Baie dankie vir positiewe kommentaar. Ek is bly dat julle verblyf aangenaam was. Julle is altyd welkom.
Hoop om julle weer as ons gaste te kan ontvang.
Riku W - Jan 2016
Overall rating
Perfek geleë op hoofroete.
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Perfectly located on main route.
We enjoyed the large room and facilities after a long journey and 3 weeks of bush camping. Everything was clean and tidy. The air conditioner can be upgraded and drips water. The breakfast was tasty and plentiful.
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Tebogo Samuel B - Sep 2016
Overall rating
Baie goed.
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Very good!
We enjoyed our visit tremendously. Thank again to Angels Haven Gastehuis and staff for the hospitality.
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Angels Haven Guesthouse 's response
Baie dankie, ek sien uit daarna om julle weer te sien.
Sandra P - Feb 2016
Overall rating
Familiekamer voldoende vir een nag se oorslaap.
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Family room sufficient for one night's overnight stay.
Friendly service! Was willing to go the extra mile for the athlete! Thanks for the offer!
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Angels Haven Guesthouse 's response
Baie dankie dat julle Angels Haven gekies het. Ons is dankbaar dat julle verblyf goed was. Ons hoop om julle in die toekoms weer as gaste te kan ontvang
Dankie vir positiewe kommentaar.
Groete
Petra Lategan
Anonymous Guest - Dec 2016
Overall rating
Not clean.
The family room's coffee mugs were still dirty. There was another shirt in the closet from the previous visitors.
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Veronica H - Oct 2016
Overall rating
Valse advertensie.
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False advertising.
We were very disappointed with the service and overall condition of the place. Will definitely not stay here again. The photos on the website are not a true reflection of the place.
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Eulanda G - Jan 2016
Overall rating
Verwysing op die internet is bedrieglik.
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Reference on the Internet is deceptive.
Clean, but without that touch of hospitality. No mattress protectors and the pillows not on standard. Bathroom improvements not yet finished. Open cement. Nice try from the staff.
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Marelize M - Jan 2016
Overall rating
Dit was vuil en glad nie wat op die foto's wys nie.
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It was dirty and not at all what the pictures show.
The receptionist was friendly, and that's about it. The walls were dirty. One bed had no pillows. The main bed's bedding was dirty, we just slept on top of it with our own stuff. The air conditioning was leaking inside the room, and when we reported it, they said there was nothing they could do about it because the owner took the stuff they needed to clean the overflow pipe with. So we just borrowed a bucket with towels and had a dripping air conditioner all night. The "crystal blue" pool was greener than the grass which no longer exists as everything is paved. They should at least update their photos. We were very unhappy with how dirty the water was, couldn't even swim and it was so hot. Will not go back again.
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Liezl B - Apr 2016
Overall rating
Glad nie wat op die webtuiste aangedui was nie en nie eers dieselfde adres waar ons toe op die einde moes bly nie.
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Not at all what was indicated on the website and not even the same address where we had to stay in the end.
Our very first bad experience! The email with details of address was then completely different from where we actually slept at the time. We had to move cars around in the middle of the night so other people could fit in and again the next morning. What is presented on the information page of the guest house is in no way what we received. The other residents' smoking and television dramas could not be avoided in any way as solid walls do not separate your living space from the other guests. I will never use this guest house again.
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Angels Haven Guesthouse 's response
Liezl,
Baie jammer vir die slegte ondervinding wat jy by ons gehad het. Ons het die bestuur oor gevat van die gastehuis vanaf 1 Feb 2016. Ongelukkig was ons 7 kamers wat ons bestuur op die hoof perseel uit geboek ten tye van jul bespreking, anders sou julle ondervinding heel anders gewees het. Ons gaan die 3 kamers in Gillstraat onttrek van die hoof perseel aangesien dit ons naam net skade aandoen.
Ons sal julle graag wil huisves op ons hoof perseel en opmaak vir die ongerief wat julle ondervind het. Kontak ons gerus indien julle verblyf benodig.
Groete
Petra
Henry M - Dec 2015
Overall rating
Lekker ontbyt geëet, net baie warm en droog in die Vrystaat.
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Had a nice breakfast, just very hot and dry in the Free State.
Very peaceful atmosphere and nice breakfast.
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Kenalemang M - Dec 2015
Overall rating
Pleasant stay. I would recommend it to family and friends.
Noddy D - Sep 2015
Overall rating
Ek het lekker geslaap, dankie LekkeSlaap.
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I slept well, thank you LekkeSlaap.
To help the future guests: The toilet was not clean. We were two guests but only one towel and the soap was out.
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Tebogo Samuel B - Sep 2015
Overall rating
Ek het baie gehou van die opset van die kamers.
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I really liked the layout of the rooms.
On behalf of my family I would like to thank Angels Haven for their hospitality, we had a great time.
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Mia J - Jan 2015
Overall rating
Dit was 'n aangename ervaring en is vriendelik ontvang.
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It was a pleasant experience and was kindly received.
More attention could be paid to the breakfast and the outside area. The room is beautiful.
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Retha N - Jan 2015
Overall rating
Instandhouding nie na wense nie.
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Maintenance not as desired.
Very disappointed. It was neat and clean, but maintenance needs drastic attention. The fan in the bathroom was out of order and the shower door wouldn't close. All lights do not work.
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Cedric M - Apr 2015
Overall rating
We stayed over at Angels Haven Guesthouse on our way to Johannesburg and on the way back.
Read moreStephan G - Dec 2015
Overall rating
Was teleurgesteld.
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Was disappointed.
Expected more, photos on website are very misleading.
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Karen H - Aug 2015
Overall rating
Baie slegte ervaring!
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Very bad experience!
Pathetic service. We did not have a nice experience at Angels Haven at all. We checked in at 6 o'clock in the evening, then our room was not ready. There were no towels, the kettle didn't work, there was no sugar in our room and the shower door couldn't even close. We asked to have breakfast at 7 o'clock as we had to be at a school at 8 o'clock. When we went to eat at 7:15, we were told that the workers didn't start working until 7 and we had to wait a bit for our food because they only started cooking then. This after we were told that breakfast is served between 7 and 9 o'clock. The cereal containers were empty. We then asked for more cereal flakes and then got the answer that they were out. We ended up driving without breakfast. I think it's extremely unprofessional to run a business like that and in the end it's LekkeSlaap's name that rings underneath.
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Anje S - Aug 2015
Overall rating
Was glad nie wat ons verwag het nie.
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Was not at all what we expected.
With high expectations, we stopped at Angels Haven Guesthouse on Saturday afternoon only to find out that they had double booked us and that we would have to spend the night at another guest house. On top of that, the woman at Angels Haven said we didn't pay at all and that's why our stay wasn't confirmed, but we had proof of payment and everything.
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Helena J - Dec 2015
Overall rating
'n Bed om op te slaap, maar nie gemaklik nie.
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A bed to sleep on, but not comfortable.
The accommodation was not dirty but we did not have towels on the beds and had to wait for the keys, the rooms are not locked at all when you are not there. On the internet it shows the place is 4 star but it really is not even 1 star. I had trouble reaching them by phone or getting hold of staff and they couldn't give us the WiFi password at all. The single bunk beds' mattresses were rock hard and I was sore the next morning. The toilet was not dirty but did not smell good. I will not stay there again. It was a bed to sleep on for one night but I might as well have camped and would have had more comfort for less of the price. The first room we were given had a glass dome roof and was extremely hot, luckily they agreed to move us to the other room. The one I actually saw on the internet. There was also other people's shopping in our fridge. Really don't feel like the place has been maintained and kept tidy for us. The gate's control was also broken, but at least it worked. No covered parking. The pool was dirty.
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Marianne F - Oct 2015
Overall rating
Die aakligste plek met patetiese personeel en eienaars!
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The most horrible place with pathetic staff and owners!
This was the worst and worst service I have ever had in my life. You pay through your neck and then there are no towels, no breakfast and above all an owner with a pathetic excuse: "it's new management". Never ever stay there!
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Christine M - Jun 2014
Overall rating
Wonderlike verblyf naby alles. Die kamers is netjies en so ruim.
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Wonderful stay close to everything. The rooms are neat and so spacious.
Recommend their stay anytime for the best, calmest, friendliest people. Anytime I would stay there again.
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Helgardt M - Dec 2014
Overall rating
Niemand daar met aankoms nie.
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No one there on arrival.
Despite a prior arrangement that we would arrive late, there was not sufficient preparation for that and we had to wait in front of dead man's door in the rain. Cell phones were not answered either.
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Rachelle K - Mar 2014
Overall rating
Vir die prys is dit nie te sleg nie.
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For the price it's not too bad.
I think it could do with an upgrade.
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Adele R - Dec 2013
Overall rating
Dit was lekker en die ontbyt was fantasties!
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It was nice and the breakfast was fantastic!
See the stars below.
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- Free cancellation up to 24 hours before your stay!
- Capacity: 16 people
- All ages welcome
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Check-in: 14:00 to 21:00
Check-out: 10:00 - Address: 97 Castelyn Drive, Fichardtpark, Bloemfontein, 9317 , Free State