Ansteys Beach Self-catering & Backpackers
Review Summary
Mamello M - Nov 2024
Overall rating
Best unplanned vacation ever.
Wellington M - Sep 2024
Overall rating
Fantastic.
Ansteys Beach Self-catering & Backpackers 's response
Thank you for the review! It was so great to have you stay with us again, and we hope to see you soon!
The Ansteys Team (H)
Elkington M - Aug 2024
Overall rating
Great beach holiday stay!
Ansteys Beach Self-catering & Backpackers 's response
Thank you for the great review! We hope to have you stay with us again soon!
The Ansteys team (H)
Nondumiso M - Sep 2024
Overall rating
The place is good but there were no towels provided.
Ansteys Beach Self-catering & Backpackers 's response
Hi Nondumiso!
Thank you for taking the time to write us a review. We are happy to hear that you enjoyed your stay with us! We apologise about the towels - towels are only provided in our apartments, not in our private rooms (your booking had a combination of apartments & rooms, so towels were only provided for apartments). We do have the option to rent towels from us during your stay, which we see you opted to do for the private rooms. We are looking to supply towels in the private rooms in future, so we appreciate the constructive feedback.
Thank you, we look forward to having you stay with us again soon!
The Ansteys Team
Nondumiso M - Sep 2024
Overall rating
We enjoyed our stay although the weather was not good at all.
Ansteys Beach Self-catering & Backpackers 's response
Thank you so much for taking the time to write us a review! We are so glad that you made the most of the bad weather and that you enjoyed your stay with us! We hope to see your group again soon!
Thank you,
The Ansteys Team (H)
Neliswa S - Jun 2024
Overall rating
Exceptional.
Nonkululeko Philadelphia H - Sep 2024
Overall rating
It was pleasant.
Ansteys Beach Self-catering & Backpackers 's response
Hi there!
Thank you for the great review! We loved having your group stay with us and we hope to have you back again soon!
The Ansteys Team (H)
Anonymous Guest - Aug 2024
Overall rating
Chantelle L - Jan 2024
Overall rating
Aaklig!
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Horrible!
Upon arrival we were afraid to enter the premises. It sounded like we were going into a night club. Our vehicle we rented was not safe. Guests' children were squealing everywhere. Room smelled of wood and mold. The pillow and mattress felt like you were lying on old sweat. It was disgusting. I showered in my pads the next morning. Hot water came and went. There were peculiar bags next to our room. You couldn't brush your teeth in those sinks. We booked for a couple of nights but only stayed 1 night. We had to drink allergex for the itching of 1 night.
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Ansteys Beach Self-catering & Backpackers 's response
Hi Chantelle,
Thank you for taking the time to write a review. It is unfortunate that you did not enjoy your stay with us. However, we would have appreciated if you could have spoken to us personally during your stay in order to try rectify any of the issues mentioned below. Please see our response to your complaints mentioned in this review as well as the one you sent to the platform directly.
I have interviewed all our staff, personally checked the rooms and communal areas, and gone through our CCTV footage from your stay.
- ‘’Upon arrival we were afraid to enter the premises. It sounded like we were going into a night club. Our vehicle we rented was not safe. Guests' children were squealing everywhere.’’ : At the time of your arrival, Our CCTV footage shows a small group of our guests sitting at a picnic bench, which you chatted to, as well as some children walking around the property. If there is anything specific that made you feel unsafe we would like to investigate and improve on that if need be, as safety is something we take extremely seriously. We pride ourselves on being a family friendly establishment, and as such we mostly had families with young children staying over the festive season. Our property is secure & all our guests cars have to park outside, but it is a safe area and monitored by CCTV. During the festive season our main beach road to enter Ansteys is manned by Police, with a road block to ensure it is safe for everyone, and with residents and guests being issued permits to enter. With regards to the noise, it was New Years eve on the night of your check in, so naturally there would be noise (some from our neighbours and other establishments which is unfortunately out of our control, but is to be expected on NYE).
- ‘’We had to drink allergex for the itching of 1 night’’. You mentioned in your other review the ‘’itching from the couch’’ as well as the ‘kitchen looked terrible & the the living room area couldn't be used’’. I am not sure which you are referring to, as your room did not have a couch, and I did not see you go into any of the communal areas during your stay. There were multiple guests using these facilities at different times, as well as periods of these areas being empty. We would need more specific feedback in order to look into this or to improve on it if need be, as our other guests have not reported any issues.
- ‘’Room smelled of wood and mold. The pillow and mattress felt like you were lying on old sweat. It was disgusting. I showered in my pads the next morning. Hot water came and went.’’. We have various room options available (wooden cabins/ private rooms/ apartments) which all have descriptions and photos on the listing. You booked a wooden cabin for your stay, and as such these cabins naturally smell of wood. Our linen is washed and changed after each guest checks out, and the rooms are thoroughly cleaned. You checked in after-hours on 31 December and left on 1 January. Our housekeeping staff clean the bathrooms throughout the day, and once they have left work it is up to the guests to keep these areas clean, until our staff are back on shift at 7am. We unfortunately cannot take responsibility for other guests throughout that time. You unfortunately did not notify us of any of this during your stay, so we weren’t able to look into or rectify these issues mentioned
You & your partner walked past reception multiple times but never spoke to reception directly. When our receptionist phoned you to ask you to come and sign in (01/01) you did not mention any issues or that you would be leaving early/checking out that day. (We were only aware of your early departure once the platform phoned us a few days later. We were under the assumption that you were still staying with us). You had our reception number, as well as my personal number should you have needed to contact us during your stay.
We take pride that Ansteys is a rustic but clean and family friendly place, and we have many families return many times. We wish you had given us the opportunity to look into these issues during your stay, with the option to possibly move you to an alternate room should you have preferred that.
We always appreciate feedback from guests so that we can ensure to keep our standards up as well as to improve where possible. If there is any constructive feedback, please let me know.
Thank you,
The Ansteys Team (H)
Connie T - Dec 2023
Overall rating
Regte see vakansie vibes, baie chilled.
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Real seaside holiday vibes, very chilled.
Heidi and Ashley are super friendly. Really enjoyed our time, literally one minute from the beach. The surfer dudes who made music, you guys are awesome.
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Norah M - Sep 2023
Overall rating
It was wonderful.
Lydia V - Sep 2023
Overall rating
Fantasties, baie vriendelike personeel.
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Fantastic, very friendly staff.
Everything was awesome. From arrival to departure. We were kept informed of all activities. Calm and exciting.
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Mrutyunjay A - Dec 2023
Overall rating
Value for money with great location.
Read moreAngie K - Jan 2023
Overall rating
Awesome.
Patricia D - Aug 2023
Overall rating
Beautiful.
Belinda O - Jun 2023
Overall rating
Heerlike plekkie. Gemaklik en bekostigbaar.
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Lovely place. Convenient and affordable.
Will visit there again. Nice close to the sea and relaxing.
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Julian V - Jan 2023
Overall rating
Verskriklik lekker. Sou dit beslis aanbeveel.
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Terribly delicious. Would definitely recommend it.
One felt at home. Everything was neat. It was a very cute place. Close to the beach and very safe.
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Fihliwe N - Oct 2023
Overall rating
No comments.
Zarika P - Apr 2023
Overall rating
Lekker plek, mense net baie ongeskik wat daar bly.
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Nice place, only very unfit people who live there.
No feedback on questions asked.
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Anonymous Guest - Dec 2023
Overall rating
Makobane Edward K - Dec 2022
Overall rating
Very nice place.
Ntombifuthi Patricia S - Oct 2022
Overall rating
This place was Heaven on earth, their warm welcome, I wish I can stay there everyday of my life.
Isabelle R - Feb 2022
Overall rating
Really felt at home.
Salomie D - Jan 2022
Overall rating
Heerlik.
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Delicious.
Very pleasant people and walking distance from the beach.
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Jan V - Jun 2022
Overall rating
By die strand.
Tsakani C - Apr 2022
Overall rating
Wonderful stay.
Dave M - Feb 2022
Overall rating
Staff were very friendly and helpful.
Thoko M - May 2022
Overall rating
The water situation was bad.
Annemarie B - Aug 2022
Overall rating
Was daar vir die Comrades.
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Was there for the Comrades.
Very little parking space.
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Nelie S - Jan 2022
Overall rating
Glad nie tevrede gewees met skuif van eenhede nie.
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Not at all satisfied with moving units.
Unit doesn't look like it does on website at all.
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Beverley G - Oct 2022
Overall rating
Communal living not my preferred option. Room we stayed in was not very clean. Floor needs good scrub. Bad smell in the room.
Anne-marie V - Dec 2021
Overall rating
Matriekvakansie duisend.
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Matric holiday one thousand.
Matric learners really enjoyed their matric holiday. Definitely recommended holiday accommodation.
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Yamkela M - Oct 2021
Overall rating
Lovely place, well-kept and maintained. I love the quietness and Heidi’s Café.
Kobus F - Sep 2021
Overall rating
Was aangenaam en op my gemak.
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Was pleasant and at ease.
The service was great. No problems in my 12 day stay. They were always willing to do more than what was expected. Would stay there again anytime.
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Tanya R - Sep 2021
Overall rating
Dis 'n huis weg van die huis, vriendelik, hulpvaardig.
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It's a home away from home, friendly, helpful.
A dream getaway or just staying overnight you won't regret it, everyone is friendly and the places to eat nearby are great. I would come back and stay longer anytime. I give them a 10/10.
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Nico O - May 2021
Overall rating
Bair lekker naweek.
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Have a nice weekend.
Very neat place close to the beach. For me definitely one of the best beaches in Durban, very peaceful.
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Ignatius V - Mar 2021
Overall rating
Worth the stay.
Lulu M - Dec 2021
Overall rating
It was memorable.
Jacques B - May 2021
Overall rating
Baie lekker vir backpack en wegbreek.
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Very nice for backpacking and getaways.
My only negative comment is that the receptionist was unfriendly to us, the other reception guy was again an absolute joy. Very nice place and you get what you pay for and more.
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Lettie R - Apr 2021
Overall rating
Great stay bru.
Lungile P - Mar 2021
Overall rating
Very good everything and the rooms were clean.
Andre T - Oct 2021
Overall rating
Fulfilled expectations.
Read moreBusisiwe M - Jun 2021
Overall rating
The room was not up to standard at all.
Nthabiseng M - Apr 2021
Overall rating
The beds were very uncomfortable. The bed's condition is shocking!
Read moreSithembile B - Apr 2021
Overall rating
It needs renovations.
Stephenie S - May 2021
Overall rating
Dit was regtig nou nie lekker nie. Dit is nie soos dit op die webtuiste wys nie.
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It really wasn't fun now. It is not as it appears on the website.
I had to call in to complain about people making noise etc. All they said was, sorry. The next night it was just the same again. And when I got there they asked me R2100, but I paid my deposit. Then they should have gone and looked first. They don't even greet you right. Look at you so funny.
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Mari-juanne S - Dec 2020
Overall rating
Baie netjies en hulpsaam.
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Very neat and helpful.
Ansteys Beach Self-catering was a lovely destination and would recommend them.
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Jabulile N - Dec 2020
Overall rating
Good.
Wessel S - Nov 2020
Overall rating
Lekker gekuier.
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Have a nice time.
See stars.
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Nomusa M - Mar 2020
Overall rating
Peaceful and enjoyable.
Marina V - Mar 2020
Overall rating
Lekker. Naby strand.
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Nice. Near beach.
Only concern is safety of outside parking. Although nothing has happened, one is worried.
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Armand B - Dec 2020
Overall rating
Fantasties lekker gewees.
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It was fantastically fun.
Friendly service. Fantastic place. Can you keep busy if you can't go exploring? Close to everything you need. Unfortunately there were a few guests who made it unpleasant for others and the staff. But everywhere you find those people. Although I am already planning my next trip there. Love the place.
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Dana B - Jan 2020
Overall rating
Houtkamers, Wendys, in somer 'n groot nee.
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Log cabins, Wendys, in summer a big no.
Booked a log room wendy but the heat was too bad had to upgrade to an aircon unit.
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Anonymous Guest - Jan 2020
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Altea P - Mar 2020
Overall rating
First time backpacking with friends.
Cliff C - Dec 2020
Overall rating
Glad nie happy nie.
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Not happy at all.
I had to pay for room that has aircon, but it doesn't work. Asked for discount due to it, but had to pay full price. They would come straight back to me about it but hear nothing because they have their money now I drove a day earlier and still had to pay for the extra day.
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Elsabe A - Nov 2019
Overall rating
Gerieflik, netjies and skoon.
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Comfortable, neat and clean.
Beautiful place, walking distance to beach. Very clean and neat. We were separate from the backpackers section so it was nice and quiet where we were. I just think they could make bath towels available. We only slept there for one night ─ were there for business ─ and it would have been so much more convenient if there were bath towels, because they tend to take up so much more space in your bag. But other than that it is a beautiful place and I would recommend it to anyone.
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Ansteys Beach Self-catering & Backpackers 's response
Hi Elsabe,
Dankie vir jou resensie. Ons is bly dat julle jul verblyf by ons geniet het. Jammer oor die handdoeke, ons gee gewoonlik handdoeke vir die woonstelle, en ek sal navraag doen by my personeel hoekom julle nie handdoeke gekry het nie. Ons sien uit om julle by ons te verwelkom in die toekoms!
Groete
Ansteys-span
Dennis N - Nov 2019
Overall rating
Great experience and reliable staff anytime of the day. Thank you.
Ansteys Beach Self-catering & Backpackers 's response
Hi Dennis,
Thank you for your review, we are happy to see that you enjoyed your stay with us and we look forward to welcoming you back in the future!
Warmest regards,
Ansteys-team
Ada B - Oct 2019
Overall rating
Baie netjies, skoon, gasvryheid en lieflik stil.
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Very neat, clean, hospitable and very quiet.
Once again, thanks to the lovely staff and workers for the wonderful stay. I have already recommended you to friends and family and would visit again anytime.
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Ansteys Beach Self-catering & Backpackers 's response
Hi Ada,
Baie dankie vir jou resensie. Ons is bly julle het jul verblyf by ons geniet en ons sien uit om julle weer in die toekoms te verwelkom!
Groete
Die Ansteys-span
Rika M - Oct 2019
Overall rating
Perfect!
Ansteys Beach Self-catering & Backpackers 's response
Hello Rika, thank you for your review.
We are very happy to see that you and your group enjoyed your stay with us and we look forward to welcoming you back in the future.
Warmest regards
Tash and the Ansteys team
Sakhile M - Sep 2019
Overall rating
A real getaway and the surroundings are very tranquil.
Ansteys Beach Self-catering & Backpackers 's response
Hello Sakhile, thank you for your review. We are happy to see that you enjoyed your stay with us and we look forward to welcoming you back in the future.
Warmest regards,
Tash and the Ansteys team.
Razzia F - Jun 2019
Overall rating
Neat.
Ansteys Beach Self-catering & Backpackers 's response
Dear Razzia, thank you for taking the time out to review your stay with us - we enjoyed having your children stay with us and they were a pleasure to host. We look forward to welcoming you back in the future!
Warm regards,
Tash, Rudy and the Ansteys crew
Katharina D - Feb 2019
Overall rating
Goeie diens en vriendelike personeel maak jou verblyf net beter.
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Good service and friendly staff only make your stay better.
The good service and friendly staff meant a lot to me. I would stay here again and I would also recommend anyone to use Ansteys.
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Ansteys Beach Self-catering & Backpackers 's response
Baie dankie Hermanus - ons is bly om te sien dat julle jul verblyf by ons geniet het. Ons sien uit om julle weer te verwelkom in die toekoms!
Groete,
Tash, Rudy en die Ansteys span
Juanita V - Sep 2019
Overall rating
We enjoyed it so much. We can't wait for next year.
Read moreAnsteys Beach Self-catering & Backpackers 's response
Hello Juanita, thank you for your review. With regards to the shower curtain, we have taken note and have advised our staff to get this sorted, thank you for pointing it out to us. We are happy to see that you enjoyed your stay with us and we look forward to welcoming you back in the future.
Warmest regards,
Tash and the Ansteys team.
Mosa N - Sep 2019
Overall rating
Super awesome accommodation.
Ansteys Beach Self-catering & Backpackers 's response
Hi Mosa, thank you for your review. We are happy to see that you enjoyed your stay with us and we look forward to welcoming you back in the future.
Warmest regards,
Tash and the Ansteys team.
Dlamini N - Mar 2019
Overall rating
People at Ansteys are friendly and the place is quiet.
Marius W - Sep 2019
Overall rating
Baie behulpsaam en laat mens goed voel. Was bietjie vroeg daar en is dadelik gehelp om in te gaan. Was 'n great experience.
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Very helpful and makes you feel good. Was there a little early and was immediately helped to enter. Was a great experience.
It's a nice informal place with very nice people who help where needed and go the extra mile.
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Ansteys Beach Self-catering & Backpackers 's response
Hi Marius, baie dankie vir jou resensie.
Ons is bly om te hoor dat jy jou verblyf by ons geniet het en ons sien uit om jou weer te verwelkom in die toekoms!
Pumeza T - Jun 2019
Overall rating
An enjoyable place for saving.
Ansteys Beach Self-catering & Backpackers 's response
Dear Phumeza, thank you for taking the time out to review your stay with us - we are delighted to see that you enjoyed your stay! If the communal showers are not for you, we do have affordable fully equipped self catering apartments with their own private showers, kitchens etc should you perhaps be interested in booking one of those the next time you visit.
Warmest regards,
Tash, Rudy and the Ansteys crew
Carolina O - Mar 2019
Overall rating
Skoon en netjies.
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Clean and tidy.
We had a very nice stay. Everything needed is there. Only the gas shower which had little pressure and either burned you or was ice cold was a frustration.
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Wynand M - Aug 2019
Overall rating
Onvergeetlik, was kort, maar sal beslis weer terugkeer en langer bly.
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Unforgettable, was short, but will definitely return and stay longer.
The unit was neat and clean. The view was incredible and a morning cup of coffee on the balcony tasted just that much better with the school of dolphins frolicking in the surf early in the morning. I would only recommend that the place might consider building more braai facilities, because you don't always feel like eating out. Although, the restaurant Blue Dolphin on the beach probably makes the best food we have ever eaten.
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Ansteys Beach Self-catering & Backpackers 's response
Hi Wynand, baie dankie vir jou resensie. Dis wonderlik om te sien dat julle jul verblyf en die baljarende dolfyne geniet het. Ons sal kyk waar ons meer braaigeriewe kan inrig in die toekoms, dankie vir die voorstel. Ons sien uit om julle weer te verwelkom in die toekoms.
Groete
Tash en die Ansteys span.
Aletta V - Jun 2019
Overall rating
Hulpvaardig, ook na-ure.
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Helpful, also after hours.
The stairs to the rooms are a lot after a long day, but otherwise very peaceful and nice and calm.
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Ansteys Beach Self-catering & Backpackers 's response
Beste Aletta,
Baie dankie vir jou resensie, ons waardeer dit. Ons is bly dat jy jou verblyf by ons geniet het.
Sou jy belang stel om weer te bespreek in die toekoms wil ek noem dat ons ander woonstelle het wat geen trappe het nie, naamlik Beach Cove 1 en 2 asook Shorebreak. Daar is ook ander woonstelle wat nader aan die hoofgebou geleë is, naamlik Pebble en Hibiscus.
Groete,
Tash, Rudy en die Ansteys span
Lindy V - Jun 2019
Overall rating
'n Lekker ervaring.
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A nice experience.
Good service. Meets all our expectations and more for backpackers accommodation. The ablution blocks were exceptionally clean and tidy.
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Ansteys Beach Self-catering & Backpackers 's response
Hi Lindy, baie dankie vir jou resensie - ons waardeer dit en is bly dat julle jul verblyf by ons geniet het. Ons sien uit om julle weer hier by ons te verwelkom in die toekoms!
Groete,
Tash, Rudy en die Ansteys span
Nick D - Apr 2019
Overall rating
Was die moeite werd.
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Was worth it.
It's my second visit to Ansteys and will go there again in the future. The people make you feel at home there. Just a pity my stay was so short.
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Tom D - Mar 2019
Overall rating
Memorable.
Milly P - Jan 2019
Overall rating
Awesome.
Ansteys Beach Self-catering & Backpackers 's response
Thank you, Milly, we are happy to see that you enjoyed your stay with us!
Anonymous Guest - Apr 2019
Overall rating
It was okay.
No window in room, aircon was broken, DStv hung up, cockroach in room, mildew spot on ceiling. Otherwise it was a nice stay.
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Xolani M - Jun 2019
Overall rating
Lovely stay, but beds too small.
Tshepo M - Dec 2019
Overall rating
At least have staff that clean the communal showers and toilets.
Anonymous Guest - Nov 2019
Overall rating
Beautiful area, but very cramped living space.
It is a beautiful area, but the accommodation was very cramped. The price was really high for such a small, cramped living area. Bathrooms and shower facilities are neat and clean. Nail points sticking through the log house's walls, the construction is not well rounded. Fans in the room did not work.
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Gravell F - Dec 2019
Overall rating
Die kamers het geen pakplek gehad nie en was baie benoud.
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The rooms had no storage space and were very cramped.
Was a bit anxious and room too small. No storage space for your personal items. Bathrooms were messy. No soap and toilet paper in the bathrooms.
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Anonymous Guest - Jun 2019
Overall rating
Nick D - Dec 2018
Overall rating
Was die moeite werd.
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Was worth it.
Thoroughly enjoyed it. Will be able to recommend Ansteys as a holiday destination.
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Ansteys Beach Self-catering & Backpackers 's response
Baie dankie Nick, ons waardeer jou resensie en hoop om jou weer hier by Ansteys te verwelkom!
Gerhard M - Dec 2018
Overall rating
Baie gerieflik en netjies.
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Very comfortable and neat.
Very nice stay, the unit is comfortable and the air conditioner was a winner in the hot weather. Staff very helpful. Heidi's Cafe on site also provided delicious breakfast at very reasonable prices. Not even 100 m from the beach and can just walk. Would definitely recommend and would stay there again if going to Durban again, as it is still close enough to Durban itself.
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Ansteys Beach Self-catering & Backpackers 's response
Baie dankie vir jou resensie Gerhard, ons waardeer dit.
Ons sien uit om julle weer hier by Ansteys te verwelkom in die toekoms.
Groete,
Tash, Rudy en die Ansteys span
Lorrain M - Dec 2018
Overall rating
Thank you, great place. Will go again.
Ansteys Beach Self-catering & Backpackers 's response
Dear Guest,
Thank you for your review, it is much appreciated. We look forward to welcoming you back at Ansteys in the future.
Warm regards
Tash, Rudy and the Ansteys crew
Makhosana S - Dec 2016
Overall rating
Good place to relax.
Ronel D - Mar 2016
Overall rating
Ons het dit baie geniet.
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We enjoyed it very much.
I just want to say thank you for the good service received. Parking is a bit scarce, but the receptionist made sure we got parking inside and accommodated us that way. The apartment is beautiful and we had a very comfortable stay.
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Ansteys Beach Self-catering & Backpackers 's response
Hallo Ronel
Baie dankie vir jou opmerkings - ons is bly dat julle jul verblyf by ons geniet het!
Ons hoop om julle weer eendag by Ansteys te sien :)
Groete,
Tash, Rudy en die Ansteys personeel
Happines N - Apr 2014
Overall rating
Great
Marianne V - Feb 2014
Overall rating
Neat, clean and tidy
Tebogo S - Dec 2013
Overall rating
Place to remember with great memories
Theuns B - Nov 2013
Overall rating
Fantastic!
Lindiwe M - Jun 2013
Overall rating
Thank you, we had a great stay.
Nompilo K - Dec 2013
Overall rating
Enjoyed our stay
Read moreMpho B - Nov 2012
Overall rating
Lovely
- Capacity: 85 people
- All ages welcome
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Check-in: 14:00 to 21:00
Check-out: 09:00 - Address: 477 Marine Drive, Ocean View, Bluff, 4052, KwaZulu-Natal