Bali at Scenic Haven Lodge
Review Summary
Bianca H - Jul 2024
Overall rating
Dit is die perfekte plek vir 'n romantiese wegbreek.
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It is the perfect place for a romantic getaway.
It is the perfect place for a romantic getaway. Muad, Matthew & Porshe are the best, thank you guys! The only thing that was wrong is that the toilets don't have a door, otherwise everything is perfect.
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Bali at Scenic Haven Lodge 's response
Dankie, Bianca. Jou terugvoer is vir ons waardevol en ons het stappe gedoen om te beplan vir opgraderings in die nabye toekoms.
Natasha S - Jun 2024
Overall rating
Kos vir my siel - instantly relaxed.
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Food for my soul - instantly relaxed.
It was fantastic. Bitterly beautiful. And so calm.
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Bali at Scenic Haven Lodge 's response
Dear Natasha,
Thank you for the wonderful feedback. We are glad you enjoyed your stay with us and look forward to hosting you again in the future.
Walter D - Apr 2024
Overall rating
Majestic surroundings.
Bali at Scenic Haven Lodge 's response
We are pleased you enjoyed your stay with us. Thank you for the valued feedback, we look forward to hosting you again.
Nicole M - Oct 2024
Overall rating
A beautiful, tranquil and peaceful stay at Scenic Haven.
Bali at Scenic Haven Lodge 's response
Dear Nicole,
Thank you for the feedback.
We value your feedback; we will leverage the rating to better our offering and service delivery for improved customer experience.
Pierre W - Aug 2024
Overall rating
Great weekend.
Bali at Scenic Haven Lodge 's response
Thank you, Pierre
Your support is greatly appreciated.
Anonymous Guest - Jun 2024
Overall rating
It was very nice.
Yes, I had a very nice stay and the service fish is excellent.
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Suzelle B - Jul 2024
Overall rating
Warm and cozy.
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Warm and cozy.
We had a very nice stay, the fireplace and warm blanket were a plus.
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Bali at Scenic Haven Lodge 's response
Dear Suzelle,
Dankie vir jou verblyf by ons en positiewe terugvoer. Ons streef daarna om gaste verblyf te verbeter met elke terugvoer wat gegee word. Ons sien daarna uit om jou weer aan te bied.
Chris S - Feb 2024
Overall rating
Baie tevrede met verblyf.
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Very satisfied with stay.
Was a very pleasant experience, lots of entertainment in immediate vicinity with great restaurant in complex.
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Bali at Scenic Haven Lodge 's response
Thank you for the feedback, we look forward to hosting you again in the future.
Trinkie G - Apr 2024
Overall rating
Ontspannend in 'n rustige atmosfeer met 'n pragtige uitkyk oor die dam!
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Relaxing in a peaceful atmosphere with a beautiful view over the pond!
We had a great stay at Bali at Willinga Lodge, now "Scenic haven". The surroundings and vegetation are beautiful, with a quiet and peaceful atmosphere. The hot tub is definitely recommended!
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Bali at Scenic Haven Lodge 's response
Dankie vir die terugvoer Trinkie, ons sien daarna uit om jou binnekort weer aan te bied.
Marieke S - Feb 2024
Overall rating
Perfect romantic getaway.
Bali at Scenic Haven Lodge 's response
Thank you Marieke,
Your feedback is highly noted and appreciated. We will definitely improve on the above-mentioned in order to offer our guests a comfortable and luxurious stay. We look forward to hosting you soon.
Phillippa M - Oct 2024
Overall rating
Good stay.
Bali at Scenic Haven Lodge 's response
Thank you, Phillippa.
We hope you will revisit us and we can exceed your expectations for a more enjoyable stay. We appreciate the feedback and support.
Carine E - Nov 2024
Overall rating
Dit was baie rustig, stil, en privaat.
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It was very peaceful, quiet, and private.
It was very peaceful, and quiet. Very nice to just break away from the busy life.
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Bali at Scenic Haven Lodge 's response
Dankie vir die terugvoer. Ons is bly jy het lekker gerus en jou verblyf by ons geniet.
Jurika D - Nov 2024
Overall rating
Nice room, very noisy at night.
Bali at Scenic Haven Lodge 's response
Dear Guest,
Thank you for your kind words regarding our superb offerings and for noting the comfort of your stay. Maintaining high standards is our priority, and we are pleased to have met your expectations in this regard.
We sincerely apologise for the noise caused by other guests during your stay. As a No-noise facility, we take such disruptions seriously and regret that this impacted your experience.
While we strive to respond promptly to all concerns, we kindly remind guests that we do not operate a 24-hour reception. For this reason, we provide an alternative contact number in our welcome note to address any urgent matters outside of regular hours.
We would love the opportunity to welcome you back and provide a truly serene and seamless experience in the future.
Warm regards,
Management
Chris G - May 2024
Overall rating
Peaceful environment with scenic views but lack of area infrastructure.
Bali at Scenic Haven Lodge 's response
Dear Chris, your comment is noted with thanks. We apologise for an oversight on our end. I have taken the time to thoroughly train our housekeeping team to ensure similar concerns are fully addressed and won't recur.
Kerry M - Jul 2024
Overall rating
Unsatisfactory.
Read moreBali at Scenic Haven Lodge 's response
Dear Kerry,
We sincerely apologise for the unsatisfactory experience encountered. We encourage our guests to advise us during their stay how we can enhance their experience, but you unfortunately chose otherwise. Please note the pictures advertised do show the views from the room which I believe you have selected as your best choice. The entrance is private to you and other guests use the back entrance to access the communal kitchen. We did provide adaptors for the electric blankets and side lamps and have additional charging ports for gadgets, hence asking will enable us to assist you better. The room has a fireplace for warmth and a rug in front of the bed. We do note your preferences with respect.
Chandi V - Dec 2023
Overall rating
Peaceful. Beautiful. Best views.
Bali at Scenic Haven Lodge 's response
Dear Guest,
We are glad we made your stay comfortable. Thank you for the positive feedback, we look forward to hosting you and creating memories for you in the near future.
Lenette V - Mar 2023
Overall rating
Was fantasties.
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Was fantastic.
It was incredibly fun and I will definitely see them again. No one bothers you and you are on your own, the in and out of the gate is just a bit weak. I would recommend anyone to visit there, it was our wedding anniversary and what a wonderful weekend. Thanks to everyone.
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Braam D - Aug 2023
Overall rating
Sien sterre.
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See stars.
See stars.
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Andre P - Sep 2023
Overall rating
Very neat, clean and the rooms are stunning.
Bali at Scenic Haven Lodge 's response
Thank you for the great review, Andre. We look forward to hosting you again soon. We are renovating our units for an even much more comfortable experience and stay. See you soon :-)
Joe B - Oct 2023
Overall rating
Very nice, I would like to return.
Bali at Scenic Haven Lodge 's response
Thank you for the feedback, Joe. As new owners we have recently upgraded the Wi-Fi to cover the full lodge and added TVs in 6 areas / suites.
Mareli S - Jun 2023
Overall rating
Beautiful view, great location, well priced.
Amanda P - Apr 2023
Overall rating
Enjoyable.
Liezel D - Mar 2023
Overall rating
Ons het drie aande bespreek en na die eerste nag dadelik vertrek.
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We booked three nights and left immediately after the first night.
The photos are definitely misleading. There is a difference between antique furniture and old, dilapidated furniture. These were not antiques. The old industrial carpets are dusty. The bedding was old and discolored. The bed was covered with quilt, so you only see the condition of the linen when you open the bed. The toilet has no door, so it's not private. The coffee, sugar and milk were not in sealed containers. It was poured out of containers into plastic bowls and milk bottles. How will you know if someone hasn't already drunk half the bottle of milk? I was very disappointed in the place. For the rate, the owner could really upgrade a bit.
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Bali at Scenic Haven Lodge 's response
Good day, I am very sorry you were unhappy with the unit. The Island suite is a popular suite. The furniture is not antique but solid furniture that has been recovered with a modern twist. No one has ever complained about the carpets or coffee and tea. The milk is freshly poured for each guest, as we have found the capsules are never enough. I did refund you for 1 day that you did not stay and the guests after you were perfectly happy.
Once again I am sorry you did not like the suite. Kind regards, Ingrid and Will.
Schalk B - Dec 2023
Overall rating
Dit wat jy sien en kry is glad nie. Plek verwaarloos.
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What you see and get is not at all. Place neglected.
Debatable. Negative points reasons are as follows: 1. Cleaner/gardener does the reception. 2. No television in rooms (although advertised). 3. No internet the entire stay period (although advertised). 4. Broken boiler. Replaced it after I brought it to their attention. No power point near boiler. Had to carry kettle around to power points to boil water. 5. Refrigerator was only on when we arrived during this heatwave period. Fridge was blazing hot. 6. Roof fan not working. Did have a pedastal fan. 7. Access once and never again. The number to dial keeps saying "number does not exist". 8. One small jacuzzi to serve all the people there. Jacuzzi dirty and water not changed. One will pick up diseases. POSITIVE POINTS: 1. Unit clean and tidy. 2. Linen clean and tidy.
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Bali at Scenic Haven Lodge 's response
Dear Guest,
We apologise that your stay was not up to the expected level. We greatly appreciate the comments and will gladly ensure this is incorporated into our checklists before a guest checks in. Regarding the TVs, we did communicate the delays on delivery and service provider network outage over the same weekend. Our manager will be reaching out to you.
Sithole E - Nov 2022
Overall rating
Total Tranquility.
Jackie D - Oct 2022
Overall rating
Die gasheer het ons baie vriendelik ontvang. Pragtige uitsig oor die dam!
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The host received us very kindly. Beautiful view of the dam!
The accommodation was very well furnished and I can definitely recommend it. I will only mention that the two plate stove was very dirty and we had to wash some of the dishes ourselves before we could use them. A microwave oven would also be very handy for that quick reheating of leftovers.
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Ronel A - Feb 2022
Overall rating
Rustig, netjies.
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Quiet, neat.
Hospitality excellent, breakfast delicious.
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Kriek V - Aug 2022
Overall rating
Old and cold. Everything is well used.
Bali at Scenic Haven Lodge 's response
Good day, thank you for your remarks. We try to reply to every complaint. As you may have seen we are trying to sell our property, we will address your complaint. Kind regards, Ingrid and Will.
Angelique S - Mar 2022
Overall rating
Die plek is baie verwaarloos en vuil.
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The place is very neglected and dirty.
It looks lovely when you get there. Feel like you are in Bali. But our room smelled musty. Carpet in the room and tiles in the bathroom were dirty. Jacuzzi bath had not been used for a long time, and we had to drain it in and out 3 times to get out the dirt that came from the jets. The cold water at the bath just dripped, so we had to soak the bath 2 hours before we wanted to bathe, to cool down. The wooden deck and chairs in the garden were very dirty. I WhatsApped the owner to ask for hangers and a broom to clean there. She then told me from her balcony that she would pass the broom through the door between our room and their house. She handed over the broom and hangers and just said the staff should have cleaned up there. I don't think the owners were in the room before we got there. Looks like they just send their staff to clean up. The mosquito net above the bed was also terribly dusty when we opened it.
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Bali at Scenic Haven Lodge 's response
I have read your review and I am sorry you did you were disappointed. It would have been nice if you had let us know about the cold water tap. We discovered after you left a leaking geyser for the suite. We had to replace that one this week, My husband would have addressed the tap issue for you if you would have it mentioned to us. Unfortunately I have been battling with new staff and should have inspected the suite myself .
My sincere apologies for that. I would like to offer you free breakfasts if you would like to come again. Kind regards Ingrid
Dewald B - Mar 2022
Overall rating
Muwwerig en onversorg.
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Musty and unkempt.
The owner was very friendly, but the place was unkempt, bedding is old. We were happy that our canine friend could go with us, there was plenty of room for her.
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Corne O - Nov 2021
Overall rating
Romantic
Hester G - Jul 2021
Overall rating
Absoluut heerlik.
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Absolutely delicious.
Everything is so neat and peaceful, if done with love and it shows. I can't wait to go back.
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Kobus J - Mar 2021
Overall rating
Dit was awesome.
Bali at Scenic Haven Lodge 's response
Hi Kobus, thanks for your 5-star review we do appreciate it. Keep safe and hope to see you again soon. Kind regards Ingrid and Will
Annamarie K - Dec 2021
Overall rating
Pragtige tuin. Hulpvaardige gasheer.
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Beautiful garden. Helpful host.
Nice view and beautiful bird life.
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Salmone E - Oct 2021
Overall rating
Rustig.
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Restful.
The lodge is very beautiful and peaceful. It's just difficult to get into the lodge with a big car like a bakkie or a very low sports car because it has a very steep ascent as the entrance for the cars.
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Elani N - Sep 2021
Overall rating
Ons het baie lekker gebly en die mense was baie behulpsaam en vriendelik. Die borrelbad in die Island Suite was veral baie lekker.
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We had a great stay and the people were very helpful and friendly. The hot tub in the Island Suite was especially nice.
Very friendly service and very nice and tidy in the room itself. We would recommend Bali @ Willinga Lodge to anyone.
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Henry T - Apr 2021
Overall rating
Baie vriendelike mense en hul ontbyt was heerlik.
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Very friendly people and their breakfast was delicious.
Friendly hospitable people. I think it is a bit expensive for the age and cleanliness of facilities, but we enjoyed it. The breakfast, which can be booked additionally, was delicious.
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Bali at Scenic Haven Lodge 's response
Thanks for your kind review Henry. KInd regards Ingrid ad Will
Anton S - Mar 2021
Overall rating
Lekker wegbreek.
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Nice break away.
Nice stay but needs attention.
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Belinda P - Feb 2021
Overall rating
Vreeslik lekker.
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Terribly delicious.
It's nice and quiet and would definitely recommend to people who just want to get away alone with their husband or wife without the kids. It was very nice.
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Rudi V - Mar 2021
Overall rating
Nie baie aangenaam nie.
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Not very pleasant.
DStv doesn't work at all. WiFi only in certain places, not as advertised. Parking not safe. Sewage smell not pleasant. Plague with midges.
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Lourens C - Feb 2021
Overall rating
Uiters teleurgesteld.
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Extremely disappointed.
Old worn towels, communal kitchen was dirty and was cleaned at our insistence. At R1000 per night one expects more. No communication about WiFi password but is advertised as free WiFi. To cater for all the mosquitoes there was an empty Doom tin left in our room.
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Nadine H - Nov 2021
Overall rating
Eienaars het ons vriendelik ontvang na-ure. Toestand van Bali-eenheid was ongewens. Duidelik dat geen onlangse voorbereiding vir ons aankoms gemaak is nie.
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Owners received us kindly after hours. Condition of Bali unit was undesirable. Clearly no recent preparation had been made for our arrival.
Unit covered with spiders and even 1 scorpion found inside unit. Kitchen sink sponges in good condition. Mold visible in bathroom. Unacceptable cleanliness. Owners did not make recent preparation for our arrival. Spiders everywhere in unity, together with their 2 nests above the fire-oven. We looked forward to what the unit had to offer, but were unable to take advantage of any of it.
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Bali at Scenic Haven Lodge 's response
Hi Nadine, I am sorry you found our Bali suite unacceptable. I will have a look at the things you mentioned.. We do live in nature and after the rain we have more spiders than usual. I now have put a can of Doom in each suite. You were refunded for 1 night . I would have liked it better if you would have let us know about the problems.
kind regards Ingrid and Will
Koos B - Jul 2021
Overall rating
Teleurstellend.
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Disappointing.
We have taken pictures of the chalet that is available. We had to eat in restaurants all weekend because no food can be prepared unless you use a communal kitchen. Self-catering units usually work differently. The unit is on a 45 degree slope uphill from your parking space. No help with luggage/shopping and the unit is quite a distance. Once there, you have to climb wooden stairs, the condition of which, especially one, is dangerous. The whole weekend was therefore exhausting and the cleanliness of the unit made us look forward to coming home.
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Prisantha C - Mar 2021
Overall rating
Lousy.
Jean-pierre (jp) F - Jan 2020
Overall rating
Baie lekker en rustig.
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Very nice and peaceful.
Good service, wonderful views.
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Antoinette D - Feb 2020
Overall rating
Wonderlike, romantiese naweek.
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Wonderful, romantic weekend.
Wonderful location, fantastic hosts and absolute privacy. Will go again anytime.
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Susan V - Oct 2020
Overall rating
Was baie rustig, het die spabad baie geniet!
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Was very peaceful, really enjoyed the spa bath!
Drive up to the lodge very style, some cars are going to have a problem. Parking limited and if lodge is full. Hot tub was very slippery and stairs by tub unsafe. Definitely not for older people - too many stairs, too style.
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Amanda K - Nov 2020
Overall rating
Dit was ongelooflik lekker. Goeie diens en die eienaars is baie vriendelik.
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It was incredibly fun. Good service and the owners are very friendly.
Good service, nice breakfast and very friendly owners. We will definitely go again!
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Moloko M - Jan 2020
Overall rating
Horrible, the place was dirty and smelly.
Callie V - Aug 2019
Overall rating
Baie rustig.
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Very quiet.
Have a good time. Will and Ingrid were very hospitable.
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Santa C - Sep 2019
Overall rating
Voldoende vir een nag se verblyf, maar sou 'n dubbelbed verkies het bo twee enkelbeddens.
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Sufficient for one night's stay, but would have preferred a double bed over two single beds.
See stars.
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Marius S - Nov 2019
Overall rating
Rustig en mooi.
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Quiet and beautiful.
Very quiet and beautiful and would recommend.
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Anonymous Guest - Mar 2019
Overall rating
Anonymous Guest - Feb 2019
Overall rating
Very nice vegetation, friendly management
Wilinga Lodge is very nice, however it could be a bit more modern, neater and cleaner for the rate. E.g. coffee tray, coffee cups, coffee in the room, lampshades and bedding. Expect a bit more for the rates. Could be an excellent place if it got a little more attention. If not, it should be rated and price adjusted as "backpacker/fishing destination."
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Elaine P - Aug 2019
Overall rating
Baie potensiaal maar baie verwaarloos.
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Lots of potential but very neglected.
Bali at Willinga Lodge has a lot of potential but is very neglected. Central kitchen is extremely poorly equipped and very messy. Communal sitting area and patio were full of leaves and general impression is one of neglect and lack of attention.
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Christiane S - May 2019
Overall rating
We were given a dark and cold room right at the reception area. No view no little table outside as advertised.
Alletta W - Jan 2019
Overall rating
Sleg, baie sleg.
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Bad, very bad.
The B&B is a case that Health and Safety must investigate.
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Rene V - Nov 2018
Overall rating
Heerlik en rustig met mooi uitsig.
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Lovely and peaceful with a nice view.
Was a wonderful experience.
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Ria S - Apr 2018
Overall rating
Dit was 'n baie rustige verblyf!
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It was a very peaceful stay!
Can honestly recommend the place. It was a quiet few days.
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Suzanne W - Apr 2018
Overall rating
Dit was baie lekker gewees, kort net 'n paar goedjies in die suite.
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It was very nice, just missing a few things in the suite.
It was a special place, there is only here and there something that bothered, but otherwise it was very nice. Friendly people and very nice place.
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Ilse S - Mar 2018
Overall rating
Dit was baie ontspannend met pragtige uitsig oor dam.
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So relaxing with beautiful views of the dam.
It feels like you are on an island, so peaceful and quiet with beautiful views of the dam. Tropical vegetation and Bali island furnishings. I would definitely recommend this to those who are weary city dwellers merely looking for peace and quiet. Clean and neat, friendly staff, very close to activities in the area.
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Munzhezi R - Feb 2018
Overall rating
The place is beautiful but there was no spa treatment as advertised.
Anonymous Guest - Oct 2018
Overall rating
Was fine for one night.
The owner is a very nice person. The rooms were clean and tidy. The water and milk for our morning coffee were frozen in the fridge. We hadn't booked there for breakfast so couldn't wait to get out of there for a drink. There was an unpleasant smell at the bathroom window.
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Susan M - Jan 2018
Overall rating
Effens teleurstellend.
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Slightly disappointing.
General maintenance can be updated. Website says breakfast is offered at R60 per person, when we checked in, we were told it was R70 per person. When I handed over my card to pay for 2 breakfasts, I was told it was R150 for 2, ie R75 per person. I didn't appreciate the fact that the cat was lying on the big table in the dining room when we walked in for our breakfast. View is very nice.
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Carl D - Apr 2018
Overall rating
Mooi uitsig.
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Nice view.
Parking is very difficult and no "Reception" sign. View is beautiful and rooms are reasonable. Just feel R1220-00 is too much and it did not include breakfast.
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Nina S - Mar 2018
Overall rating
Nice location but a little dated.
Anonymous Guest - Aug 2018
Overall rating
We had a great time under the circumstances, the owners were very lovely and hospitable. so also the breakfast was nice.
The unit we got was not suitable for someone staying for more than one night, there was no TV and it was not a self-catering unit. very small and the bathroom was not up to standard either, the ramp is incredibly inappropriately styled and the parking area limited. sorry but this is my experience, the people are very good people and want to help with everything. I suggest that the unit needs to be renovated,
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Anonymous Guest - Jul 2018
Overall rating
No value for money
The bedding is thin and old and the bed is very uncomfortable. There is basically nothing in the room, I felt like I was sleeping in an old house
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Anonymous Guest - Feb 2018
Overall rating
Disappointed
The power was off for a good 2 to 3 hours no backup generator the jacuzzi doesn't work the TV has no signal the premises are not well maintained
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Cindy H - Nov 2018
Overall rating
Die fotos is baie misleidend en die kamers lyk oud en verweer.
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The pictures are very misleading and the rooms look old and worn.
The room in which we stayed did not look like the picture at all. The bedding was old and worn. There were spiders in the bathroom and the water smelled. The parking lot is very steep and it was difficult to get in there. Their rates are too high for the quality of service.
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Nicolaus D - Dec 2017
Overall rating
Fantasties.
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Fantastic.
Perfect holiday atmosphere, quiet, safe and very pleasant people. Will visit there again for sure.
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Hugo E - May 2017
Overall rating
Dit is 'n pragtige, romantiese wegbreek.
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It was a stunning, romantic weekend.
Romantic getaway with friendly owners. Units area well appointed and have stunning views of the dam.
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Petrus D - Sep 2017
Overall rating
Baie rustig en geniet die voëls wat jou in die oggende wakker maak.
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Was very peaceful and I enjoyed being woken by bird song in the morning.
The mattress just needs an upgrade, otherwise no complaints. Such a quiet, peaceful area.
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Vonli V - Jul 2017
Overall rating
Romantiese wegbreeknaweek.
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Romantic getaway weekend.
Thanks so much for a wonderful weekend. Breakfast was divine. You can explore Hartbeespoort Dam or just relax at the lodge and you will still get value for your money. We had a great braai and the Jacuzzi was awesome. In the evenings we snuggled up by the fireplace. Definitely something to experience.
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Lizette M - Feb 2017
Overall rating
A touch of Bali. Fantastic place and great people.
Renier D - Feb 2017
Overall rating
Baie netjies.
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Very neat.
Neat, friendly owner.
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J.c D - Feb 2017
Overall rating
Rustig en asemrowend.
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Peaceful and breathtaking.
View over the dam and the scenery is stunning. really enjoyed the accommodation, friendly people is always a plus. Thanks, will definitely recommend it to family and friends.
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Anonymous Guest - Aug 2017
Overall rating
The stay was pleasant.
I also stayed at Wilinga Lodge in 2004 and the general cleanliness of the grounds deteriorated for me. However, the Bali room itself was neat and met our expectations.
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Francois M - Jul 2017
Overall rating
Kort en lekker.
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Short and nice.
Place needs attention and with the dam's condition everybody there is going to suffer. Will not go to Harties again soon.
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Ria E - Jul 2017
Overall rating
Was aangenaam.
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Was pleasant.
The Jazuzzi bath is not working. For the price we paid per night unacceptable.
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Bali at Scenic Haven Lodge 's response
Good day Ria,
Thank you for your review. I am sorry to see that you did not enjoy your stay.
The button for the Jacuzzi is a bit stiff but it is in a working order. Unfortunately, we were not aware of the problem you were having otherwise we could have assisted you right away. You also did not mention this as we said our goodbye's on the day of your departure. We have since modified it to make it easier for future guests to use.
You were also upgraded from the Yellow Grape Suite to the Lombok Suite.
Regards,
Will
Hermann K - Dec 2017
Overall rating
Dit was baie nice gewees.
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It was very nice.
Place was nice and clean, view beautiful, but a bit expensive for a night just to sleep, other places cheaper with breakfast included. Parking is a problem, very very steep uphill. But I will spend time there again.
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Andre O - Jan 2017
Overall rating
Swakste waarde vir geld wat ek nog ooit beleef het.
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Worst value for money I have experienced.
For R850 per night there were no TV, air-conditioner, WiFi, breakfast or mirror except in the bathroom. Our first day we asked to be moved to another room as there was a mouldy smell in the room. The new room, however, smelled like the fridge leaked on the mat. After day 1 we were moved back to our original room. The mouldy smell was not gone, but was better. The lodge is for sale and the maintenance and tidiness is typical of a person who wants to get rid of a place.
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Anonymous Guest - Jan 2017
Overall rating
Not good value for money at all, pathetic!
My son and his girlfriend booked the place to get engaged. The whole weekend was a disaster they had to go out during the day to not have to spend time in the unit. The linen was old and had yellow stains (they had to sleep top of it). The shower was so dirty they had to wear plastic bags as shower boots. The jacuzzi was so smelly when they switched it on that they had to switch it off immediately and they had to open the window te get rid of the smell. The facilities in the self-catering unit were terrible they had to buy mugs to be able to enjoy their coffee. What was supposed to be a special occasion turned out to be a disaster and what makes it worse is that I made the booking for them as an engagement gift. R2240 2 nights for bed only? Pathetic!
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Willem W - Dec 2016
Overall rating
Asemrowend.
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Breathtaking.
Can't wait for my next visit.
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Ilze M - Mar 2016
Overall rating
Dit was fantasties.
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It was fantastic.
Very very friendly staff upon your arrival. Safe breathtaking place. Perfect for a break.
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Rene R - Mar 2016
Overall rating
Bali at Willinga Lodge is rustig, pragtig en veilig!
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Bali at Willinga Lodge is peaceful, beautiful and safe!
The stay at Bali at Willinga was wonderful! It is incredibly peaceful and beautiful! Owners are very friendly and hospitable! Will definitely stay there again!
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Suzette Z - Feb 2016
Overall rating
Rustige wegbreek na aan die natuur.
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Peaceful getaway close to nature.
A very hospitable welcome and incredibly delicious breakfast. The location of the suites is such that you forget that there are people around you. The bathrooms are luxurious.
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Gert U - Feb 2016
Overall rating
Bae aangenaam en net wat ons nodig gehad het.
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Bae pleasant and just what we needed.
We were kindly received and the accommodation was sufficient for our needs. Breakfast was an experience with the view from the deck.
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Karin S - Oct 2016
Overall rating
Baie lekker!
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Very nice!
Very nice. Will go again.
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Philip F - Jul 2016
Overall rating
Gerieflike verblyf en waarde vir geld.
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Convenient accommodation and value for money.
Convenient accommodation with everything you need. Good value for money.
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Erik J - Mar 2016
Overall rating
Goed uitgerus.
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Well rested.
We really enjoyed the stay, it was quiet and private and the breakfast on the patio was wonderful with an amazing view. We also had a great time talking to the owners.
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Annelize V - Jun 2016
Overall rating
Lekker gebly.
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Good stay.
It was nice.
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Johann Swiegelaar S - Oct 2016
Overall rating
The guest house is looking tired and desperately needs a make-over.
Anonymous Guest - Sep 2016
Overall rating
Site not suitable for older persons, too many stairs with no handrails.
I would prefer not to use their accommodation again. I knew that only the smallest room was available and took it out of desperation. Friday morning we were woken up by the workers because their area where the cleaning products and also (I suspect) the linen is washed was behind our room. We slept there for three nights, not once were clean towels changed and the place was not cleaned. Only our bed was made. Bathroom rug lay wet on the floor for three days. We had to buy additional toilet paper and milk ourselves, they only provided for one morning. The breakfast was very nice, we only ate there one morning, had to drive to the dining hall. The Lodge is not suitable for people with knee or back problems or older people like us. The slope of the Lodge is so steep that my husband had to hold on to me to climb all the stairs that have no handrails. The owners are very lovely and are really very nice people, I think they are so used to staying there that they don't feel the same way about how we feel. The driveway is so styled that other visitors had difficulty getting into the premises. Luckily we called ahead of time and the lady recommended us to come with the four wheel drive vehicle instead, which we did. I met people who also stayed there that weekend who knew some of my family and we went to see their room and that was what I saw on the website of Bali at Willinga Lodge. The room we stayed in can't even compare. I know we could have raised our objections with the owners, but we didn't want to upset them, because the lady was really sick that weekend, and we didn't want to upset her any more. Overall, the place is in the market to be sold for the last three years, so we feel they are tired of keeping full supervision. They are now turning 70 and one can understand that they cannot supervise 24/7. I only mention these things because if someone else takes the small room, they really need to be properly informed of what they are going to get. We were very unhappy, but made the best of the weekend. The place itself is lovely, but please warn people to be sure of the accommodation, especially the smallest room. Unfortunately I don't have my Ipad with me, I took photos of the room and wanted to forward them. The room is not worth the money we paid for.
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Sulma J - Apr 2016
Overall rating
Het afgeskeep gevoel.
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Felt neglected.
Although the room was neat, I found it a bit cramped for 2 people. The porch or patio was not cleaned, nor was the patio set. It was dusty, but not 1 or 2 days of dust, it's several days of dirt. I would have thought that they would at least sweep the porch and dust the patio set the morning before we (the guests) have to check in. There was coffee, tea, sugar, etc. available, but, there wasn't even enough coffee in the container for 2 people and the coffee granules were rock hard. Like coffee that has been standing for several months. The cold water in the fridge was ordinary tap water, so I couldn't use it. It has an aftertaste. We had to procure our own "drinking water". Although we only spent one night there, we traveled from far away to attend a wedding. The evening I spent there did not feel special or miraculous to me. Felt like I had spent the night in someone's spare room in the back of their garden to help me out. This is not what one has in mind when paying for a bed far away from home.
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Bali at Scenic Haven Lodge 's response
I don’t understand the lack of internet exploration some guests are prepared to do to investigate the venue you want to spend a night in. You would have found that the accommodation you booked is indeed that “Garden Cabana” you talk about. It is compact as you can see on our website. It is tucked away under beautiful trees, this could indeed produce some dust during some wind.
We do appreciate critique, it keeps us on our toes, but please talk to us immediately when you book in, maybe we can solve the problem by offering alternate accommodation when available, or refreshing your coffee / tea tray. I will investigate the tea and coffee supply, because there is supposed to be a fresh supply for each guest each day.
We have 2 reverse osmosis water filtering plants installed, and the water is definitely filtered.
I am surprised that you did not complain about a broken electrical wall heater, this is what I found after inspecting the Cabana after your complaint, it has been replaced in the mean time.
This Cabana has one of our accommodation options for a single night only. This is to accommodate the numerous wedding guest’s that require a quick in party quick out overnight stay.
For our more demanding guests we have luxury spacious accommodation with spa bath’s, fire place and outside showers.
Your Hosts,
Ingrid and Will
Annuska E - Mar 2016
Overall rating
Onaangenaam.
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Unpleasant.
It is described as a romantic luxury suite, which is not true. First, the bedding is old faded and unkempt over the bed. The curtain rail is not attached to the wall, it hangs askew and rests only on the sides of the walls. From outside the unit you can look straight into the shower and room. Nothing is neat about the unit and no effort has been made there. The unit for R920 per night is absolutely ridiculous, and the owner's response is: "What did you expect for R920 per night?".
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Bali at Scenic Haven Lodge 's response
Dear Annuska,
The room you booked is described on our website as "Compact" and " Cosy (Snug)"
The Room is R 400.00 per person (R 800.00 Per Night For 2 People - Almost Back Packers Rate)
The breakfast is an optional extra of R 60.00, and you chose to accept this option.
This room is greatly appreciated by Wedding Guest that want to stay for one night only.
To close the view to the bathroom, you can close the front curtain, or you can close the bathroom curtain.
OR you can also close both curtains.
You can see that you were not happy and now you have to trash the place.
We did try to contact you on your Cell phone, but because it was not answered I had left a voice message.
We informed you that we would be prepared to refund you for the second night, because we always get last minute requests.
You chose not to reply on this message
Next time when you book make sure you know what get, check the accommodation's website in detail.
Kind Regards
Will (Owner)
Riana L - Dec 2016
Overall rating
Teleurgesteld.
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Disappointed.
Thank you very much for the feedback and confirmation of the booking at Bali at Willinga Lodge. We were very disappointed in the accommodation as booked. The room was dirty and dusty, cobwebs everywhere, a sign that it doesn't get cleaned often. My daughter and her friend developed a rash on their bodies that looks like the rash of bed bugs! It is unacceptable. We paid for a unit with breakfast the following day, to which they then said it costs extra. It wasn't the deal when I made the booking. There also wasn't any milk available? This place needs attention immediately regarding the neatness and upkeep against the cost.
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Odette F - Oct 2016
Overall rating
Geen voorsorg.
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No precautions.
The electricity was out most of the night. The lighting with candles were not sufficient in this case. My husband and I wanted a romantic night, but ended up laying in the dark doing nothing.
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Anna-marie T - Nov 2015
Overall rating
Rustig.
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Restful.
Beautiful place with friendly people.
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Gareth B - May 2015
Overall rating
Excellent, wonderful, relaxed.
Trudie V - Mar 2015
Overall rating
Dit was baie rustig.
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It was very peaceful.
Friendly service when you arrive. Be well informed of who you can contact if something is needed. Neat and clean too!
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Loraine V - May 2015
Overall rating
Prentjiemooi en gasvryheid is daar niks mee fout nie. Beslis 'n "A" by my.
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There is nothing wrong with picture beauty and hospitality. Definitely an "A" from me.
We really enjoyed it. The owner and his wife were very hospitable and I will definitely stop by again for an overnight session.
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Jandri F - May 2015
Overall rating
Lekker wegbreeknaweek.
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Nice getaway weekend.
We had a really nice stay and the service is fantastic. You feel so welcome.
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Aj C - Feb 2015
Overall rating
Baie aangenaam verras. Netjiese akkomadasie en die eienaars Will en Ingrid is baie gasvry en vriendelik.
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Very pleasantly surprised. Neat accommodation and the owners Will and Ingrid are very hospitable and friendly.
Spent a very nice peaceful weekend break at Willinga. The accommodation is great and the friendliness of Will and Ingrid is even better. Would highly recommend getting away for a day or two.
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Danie V - Oct 2015
Overall rating
Baie ontspanne.
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Very relaxed.
The stay was very nice, peaceful and quiet. One problem: there is no TV, and it does get boring.
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Anonymous Guest - Nov 2015
Overall rating
Not expected.
Beds are very uncomfortable to sleep on, the mattresses have been slept through. The shower door did not work. The room was old and you can see that everything has been in the room for too long.
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Louis A - May 2015
Overall rating
Teleurstellend.
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Disappointing.
We got there just after 1pm on Thursday and we were met by a lady who called the manager to come check us in. At first glance, the lodge looks very nice. It is between trees on the hill and the view at the dam is beautiful. The first thing that caught our eye was a fairly large spider that made itself at home above the telephone used to call up to the lodge and there were also many cobwebs everywhere. When we got back to the lodge that evening, we had to walk carefully so as not to walk through any of the shelves. There was also dog mess right where you walk through to the rooms. The rooms had not been redone in a very long time and some of the switches did not work. It was also very dirty. The light switches were really dirty. There was a cigarette butt next to the bed by the door and there was also a used hair band on top of the cupboard which was terribly full of dust. When we got there in the afternoon, we were taken around the area and shown where the common recreation area was. Little did we know that you have to share the area with the people who have to clean the lodge. The cleaners had been so comfortable that they had been in there for the better part of two hours and had a good time lying on the sofas too. Until we drove that evening they were still nice and quiet on the sofas. I will not stay at Willina Lodge again nor will I recommend anyone else to stay there until they can behave professionally. For R1100 I really expected more. The lodge is really located in a picturesque area, but it seems as if the management has not been involved with the lodge for a very long time.
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Nhlalenhle K - Jul 2015
Overall rating
Misleading pictures on the site
Corrie M - Jun 2015
Overall rating
Ons was baie teleurgesteld.
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We were very disappointed.
The couches were dirty, fireplace in room made so much smoke that EVERYTHING smelled of smoke and we couldn't sleep. We decided to book out earlier because the place was really not to our liking. Your vehicle is about 200 m from where you sleep and the driveway is so steep that you are dead tired by the time you get to your place of residence. The braai was broken and so dirty that no braai could be done. Breakfast was served in the main house where the cat was constantly among the food! I just feel for the amount we paid per night I could have stayed in a hotel that would have been more value for money than what we got. We were totally disappointed in booking.
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Van Heerden V - Apr 2015
Overall rating
Mooi ligging, maar dis slordig en verwaarloos.
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Nice location, but it's sloppy and neglected.
Place needs attention regarding cleanliness and care. Rooms were dirty and full of cobwebs.
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Natassja D - Nov 2014
Overall rating
Ons was in die Bali Suite en dit was PERFEK. Ek stel enigiemand voor om definitief soontoe te gaan en bespreek die Bali Suite. Definitief die geld werd.
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We were in the Bali Suite and it was PERFECT. I suggest anyone to definitely go there and book the Bali Suite. Definitely worth the money.
Willinga Lodge is truly a breathtaking slice of a book. We were in the Bali lodge for our 10th wedding anniversary and it has such a taste of Bali and a beautiful view. Ingrid and Will are extremely friendly and make the most delicious breakfast.
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Inge P - Jul 2014
Overall rating
Perfect getaway
Philip F - May 2014
Overall rating
Dankie vir 'n lekker naweek, dit was uitstekend, sal dit aanbeveel - Jacuzzi 'n moet!
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Thanks for a great weekend, it was excellent, would recommend - Jacuzzi a must!
See the stars.
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Charmaine P - Apr 2014
Overall rating
Ons het baie ontspan en gerus.
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We relaxed and rested a lot.
I would recommend Bali at Willinga Lodge & Spa to any person anytime. Ingrid and Will make anyone feel welcome. The environment had been breathtaking. We will visit there again anytime.
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Hanna R - Dec 2014
Overall rating
Dit was hemels!
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It was heavenly!
It was very nice. We enjoyed it very much. It was also very private and the nature around our places enchanted us!
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Naniki N - Dec 2014
Overall rating
Ingrid and Will gave us a warm welcome and the place is entertaining for kids as well
Abri S - Apr 2014
Overall rating
'n Heerlike wegbreek!
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A wonderful getaway!
Bali at Willinga Lodge & Spa is close enough to Joburg not to spend too much time on the road, but far enough to get away from city life completely. Amenities and activities are very close. The lodge is comfortable and facilities suitable for short stays.
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Elna B - Mar 2014
Overall rating
Our unit (The Greenbird suite) was not very private
Read moreDr Jc V - Oct 2014
Overall rating
Verblyf gemiddeld.
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Average stay.
A bit expensive for what is offered. Location beautiful.
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Charmaine S - Dec 2013
Overall rating
Stunning venue!
Lynette M - Nov 2013
Overall rating
Fantasties!
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Fantastic!
Fantastic friendly!
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Nicolene R - Oct 2013
Overall rating
Dit was heerlik. Ons het lekker gerus en dis baie mooi en rustig daar!
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It was delicious. We had a good rest and it's very nice and peaceful there!
The food was delicious and the host is so nice and friendly. My husband and I can't wait to go back there again. It's very clean, neat, peaceful and just nice!
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Liz R - Aug 2013
Overall rating
Besonderse plek om te kuier .
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Special place to visit.
It was really very pleasant to sleep over there. We stayed there for two nights. It is clean, luxurious and very peaceful. The owners went out of their way to make it as delicious as possible. It was my mother's birthday and the owner even arranged a cake for us. The breakfast is delicious and we had a spa treatment too.
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Katie V - Aug 2013
Overall rating
Asemrowend, rustig, mooi natuurskoon!
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Breathtaking, peaceful, beautiful scenery!
Very cute place in a tree- and plant-rich environment with a pond as a bonus. Fireplace and hot tub is definitely a winner. Friendly reception as well as nice chats during a delicious breakfast. We really felt like we were being carried on our hands! Thank you very much!
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Martha E - Jan 2013
Overall rating
It was a wonderful stay, I would defintly return again - thanks for everything Ingrid!
Sivuyise Ncedo N - Oct 2013
Overall rating
The place is a wonderful getaway spot.
Rialda D - Dec 2013
Overall rating
Pragtig geleë met 'n uitsig oor die dam.
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Beautifully situated with a view over the dam.
Will and Ingrid are very friendly and you just feel welcome. Willinga is beautifully situated and the view over the dam is incredible. The gardens are incredibly beautiful and we really enjoyed them. Thank you very much for the opportunity.
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Nicci P - Nov 2013
Overall rating
A wonderful weekend away
Pierre Z - Mar 2013
Overall rating
Had a splendid time
Anja H - Nov 2013
Overall rating
Die eienaars is baie gasvry en vriendelik!
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The owners are very hospitable and friendly!
The environment is very beautiful.
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Shireen N - Nov 2013
Overall rating
Gesellig, baie mooi uitsig, maar te veel trappe om te klim na die eetsaal.
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Cozy, very nice view, but too many stairs to climb to the dining hall.
We had a great time. However, the parking is far from the suite.
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Martie S - Aug 2013
Overall rating
Aangename nagrus, goed ontvang, maar die terrein en parkering was 'n probleem.
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Pleasant night's rest, well received, but the grounds and parking were a problem.
Comfortable rooms and nice bathrooms with a beautiful view of the dam, friendly owners and tasty breakfast. We didn't like sharing a table with other guests. However, the terrain is very uneven and the stairs are dangerous. Parking was not sufficient and we had to park on the street because the car could not turn into the only parking space that was open due to other cars that were on the road.
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Anna-lize J - Aug 2012
Overall rating
Need a couples getaway?
Julian P - Dec 2012
Overall rating
Peaceful and quite
Jessica K - Dec 2012
Overall rating
Beautiful! Great venue with superb hospitality services.
Sahdika K - Dec 2012
Overall rating
Great place for peace and tranquility. excellent hospitality.
Jan C - Jul 2012
Overall rating
Clean
- Free cancellation up to 1 week before your stay!
- Capacity: 22 people
- All ages welcome
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Check-in: 14:00 to 20:00
Check-out: 10:00 - Address: 130 Paul Kruger Street, Kosmos, Hartbeespoort Dam, 0261, North West