Bali Hai 402
Review Summary
Brian R - Apr 2023
Overall rating
It was great.
Bali Hai 402 's response
Thank you for the review, suggestion is sent through to owner.
Cathy B - Mar 2021
Overall rating
Sal beslis weer kuier!
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Will definitely visit again!
Bali Hai was lovely clean and tidy. The cleaners were friendly! We had a great stay and will definitely return. The highlight was of course the beautiful view!
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Tashna J - Sep 2021
Overall rating
Amazing.
Joeye K - Oct 2021
Overall rating
Beautiful view.
Nomfundo M - Mar 2021
Overall rating
Fantastic.
Sueann L - Mar 2021
Overall rating
Nice plek. Net baie vuil gewees en linne nie skoon nie.
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Nice place. Just been very dirty and linen not clean.
Suggest place is cleaned well and get new linens. Fitted sheet barely fits over mattress.
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Angilique S - Dec 2021
Overall rating
Bietjie teleurstellend.
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A bit disappointing.
The unit was not properly cleaned, there was not even toilet paper or any cleaning products. If they made it clear, we knew how to plan.
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Bali Hai 402 's response
Good afternoon, Angelique
Thank you for your feedback. Apologies for the issues you experienced. We have changed to a different cleaning company now. We only supply 2 rolls of toilet paper on arrival (which should have been in the flat), as well as, hand soap and a small dish washing liquid for arrival only. This is specified in the Dear Tenant letter supplied by the agent when they send the directions for the key collection: Toilet paper, refuse bags, hand soap and a small bottle of dish washing liquid are supplied once-off on arrival only. The flat is also being renovated at the moment.
Kind regards.
Audrey N - Dec 2021
Overall rating
My stay from the time we arrived was unpleasant due to the uncleanliness of the apartment. It is neglected.
Read moreMagrietha C O - Mar 2020
Overall rating
Lieflike plek met administratiewe beslommernisse en steurnisse.
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Lovely place with administrative hassles and disturbances.
It is a beautiful and modern unit with a lovely view. Cleaners cleaned very nicely every day. It is inconvenient to go home in Westbrook but have to collect and return the key from Chas Everitt in Ballito. The parking spaces are very small and no. 402's parking space is not at the same level as the lift, which makes it inconvenient for loading and unloading. We got there on Sunday afternoon and found out on Tuesday that the tumble dryer was not working. This was reported to Chass Everitt. On Thursday, Chass Everitt's agent left a message on my phone saying that they wouldn't get someone to look at the tumble dryer until the following Monday (our departure date). On Saturday afternoon, while we were sleeping, the caretaker knocked on the door and let us know that someone was coming to look at the tumble dryer - no notice and against the complex rules that no repairs may be done after 12:00 on a Saturday. The fan belt was removed and it was only indicated to us that they had previously been unable to get parts for the tumble dryer. Nevertheless, the unit is advertised with a working tumble dryer. The caretaker also knocked on the door on time and off time to put remotes in and out etc. It was quite disturbing. At the same time, the agent regularly contacted them about administrative forms they repeatedly wanted completed. We left March 9th. I only got my breakage deposit back on March 17th after 3 requests. It is unacceptable that agents take so long to repay deposits. (We got the full deposit back). Although it was a very nice place with a lovely view, all the administration and disturbances will make me think twice before I will stay there again.
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Carien S - Oct 2020
Overall rating
Mooi modern maar vuil!
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Nice modern but dirty!
Keys are only available in Ballito and must be returned there as well. (19 km round trip). The place is very nice and modern, but there are 2 cleaning services. The staff are very helpful and their cleaners only do floors, bathrooms and make the beds. (Before 4pm if you're lucky) They provide 2 toilet paper rolls and 2 small soaps, that's all. No clean towels or bedding for a full week. The caretaker is nowhere to be seen and his cleaners have not cleaned the apartment. Furniture, walls, cupboards and drawers are very dirty. We had to wash the dishes of the previous vacationers again. It was either tough, or full of greasy marks or still had traces of previous foods. The stove was very busy. No dish soap but 1 sponge, 1 very thin tiny washcloth and 11 broken dish towels. Not pleasant. There were 52 items on the inventory list that were not correct. There were also 3 adult ladies. (also from Bali Hai) who enjoyed drinks in glasses by the pool and swam with bare torsos. Will not use Bali Hai again. It's a shame because the place has potential.
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Martin S - Jun 2019
Overall rating
Kort maar aangenaam
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Short but pleasant
Oven in the kitchen was dirty, no gas braai on the balcony like indicated on photo, no toilet paper in bathrooms!
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Bali Hai 402 's response
Goeiedag Martin,
Baie dankie vir u terugvoer.
Dit is onaanvaarbaar dat oond nie skoon was nie. Ek sal dit met die opsigter opneem, jammer daaroor.
Daar word net met aankoms toiletpapier, klein handsepies en 'n klein bietjie skottelgoedwasmiddel voorsien. Ons het dit toegeken, so sal opvolg hoekom dit nie in die woonstel was met jul aankoms nie.
Eenheid 402 het nie 'n gas braai nie, ook nie op die foto's op die webwerf nie. Gaste het slegs toegang tot die gemeenskaplike braai area.
Ons sien daarna uit dat u weer by ons bespreek
Vriendelike groete,
Karen
Willene V - Jun 2018
Overall rating
Baie mooi en netjies en volledig toegerus vir 'n vakansie.
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Very nice and tidy and fully equipped for a holiday.
Very nice and tidy with a beautiful view of the sea. The apartment is fully equipped with everything you need for some time away from home. Rooms' beds are in good condition. Apartment is nice and spacious.
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- Capacity: 6 people
- All ages welcome
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Check-in: 14:00 to 19:00
Check-out: 10:00 - Address: 37 North Beach Road, Westbrook, 4400, KwaZulu-Natal