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Bali Hai 402

Self Catering

Review Summary

3.7 out of 5from 12 reviews for Bali Hai 402
Cleanliness
3.3/5
Service
3.6/5
Location
4.0/5
Safety
4.2/5
Value for money
3.5/5
Brian R - Apr 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Brian R
Family with young children

It was great.

It will be nice to invest in a balcony webber braai.

Bali Hai 402 's response

Thank you for the review, suggestion is sent through to owner.

Bali Hai 402
Cathy B - Mar 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Cathy B
Family with young children

Sal beslis weer kuier!

Bali Hai was lieflik skoon en netjies. Die skoonmakers was vriendelik! Ons het vreeslik lekker gebly en sal definitief weer terugkeer. Die hoogtepunt was natuurlik die pragtige uitsig!

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Will definitely visit again!

Bali Hai was lovely clean and tidy. The cleaners were friendly! We had a great stay and will definitely return. The highlight was of course the beautiful view!

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Tashna J - Sep 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
5/5
Tashna J
With partner

Amazing.

Stay was great, relaxing.

Joeye K - Oct 2021
Overall rating
Cleanliness
4/5
Service
3/5
Location
5/5
Safety
5/5
Value for money
4/5
Joeye K
Family with young children

Beautiful view.

Loved the interior of the unit, would have like an outside braai on the balcony.

Nomfundo M - Mar 2021
Overall rating
Cleanliness
5/5
Service
4/5
Location
4/5
Safety
5/5
Value for money
3/5
Nomfundo M
With friends

Fantastic.

The stay was awesome. Had really great fun but the network there is very bad.

Sueann L - Mar 2021
Overall rating
Cleanliness
1/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
3/5
Sueann L
With friends

Nice plek. Net baie vuil gewees en linne nie skoon nie.

Stel voor plek word goed skoongemaak en kry nuwe linne. Fitted sheet pas skaars oor matras.

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Nice place. Just been very dirty and linen not clean.

Suggest place is cleaned well and get new linens. Fitted sheet barely fits over mattress.

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Angilique S - Dec 2021
Overall rating
Cleanliness
1/5
Service
3/5
Location
5/5
Safety
4/5
Value for money
2/5
Angilique S
Family with teenagers

Bietjie teleurstellend.

Die eenheid was nie ordentlik skoongemaak, daar was nie eers toiletpapier of enige skoonmaakmiddels nie. Indien hul dit duidelik gemaak het, het ons geweet hoe om te beplan.

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A bit disappointing.

The unit was not properly cleaned, there was not even toilet paper or any cleaning products. If they made it clear, we knew how to plan.

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Bali Hai 402 's response

Good afternoon, Angelique

Thank you for your feedback. Apologies for the issues you experienced. We have changed to a different cleaning company now. We only supply 2 rolls of toilet paper on arrival (which should have been in the flat), as well as, hand soap and a small dish washing liquid for arrival only. This is specified in the Dear Tenant letter supplied by the agent when they send the directions for the key collection: Toilet paper, refuse bags, hand soap and a small bottle of dish washing liquid are supplied once-off on arrival only. The flat is also being renovated at the moment.

Kind regards.

Bali Hai 402
Audrey N - Dec 2021
Overall rating
Cleanliness
1/5
Service
3/5
Location
4/5
Safety
3/5
Value for money
1/5
Audrey N
Family with teenagers

My stay from the time we arrived was unpleasant due to the uncleanliness of the apartment. It is neglected.

When we arrived the stove, dishes and cupboards were thick with dirt. The balancing was not clean. Cupboards and bathrooms were smelly. Towels and table clothes were dirty. Overall it was a bad experience and we will not be recommending or staying there again. The positive thing about the place was the view. We did receive good service from Karen from Prop247 who assisted us during our stay. She was very helpful.

Magrietha C O - Mar 2020
Overall rating
Cleanliness
5/5
Service
3/5
Location
4/5
Safety
5/5
Value for money
4/5
Magrietha C O

Lieflike plek met administratiewe beslommernisse en steurnisse.

Dit is ‘n pragtige en moderne eenheid met ‘n lieflike uitsig. Skoonmakers het elke dag baie mooi skoongemaak. Dit is ongerieflik om in Westbrook tuis te gaan, maar die sleutel in Ballito by Chas Everitt te moet gaan haal en teruggee. Die parkeerplekke is baie klein en nr. 402 se parkeerplek is nie op dieselfde vlak as die hysbak nie wat dit ongerieflik maak vir op en aflaai. Ons het Sondagmiddag daar aangekom en Dinsdag uitgevind dat die tuimeldroër nie werk nie. Dit is aan Chass Everitt gerapporteer. Die Donderdag het die agent van Chass Everitt ‘n boodskap op my foon gelos dat hulle eers die volgende Maandag (ons vertrekdatum) iemand sou kry om na die tuimeldroër te kyk. Die Saterdagmiddag het die opsigter terwyl ons geslaap het aan die deur geklop en laat weet iemand kom nou na die tuimeldroër kyk - geen kennisgewing en teen die kompleksreëls dat geen herstelwerk na 12:00 op ‘n Saterdag gedoen mag word nie. Die fanbelt is verwyder en daar is net vir ons aangedui dat hulle voorheen al nie parte kon kry vir die tuimeldroër nie. Nieteenstaande word die eenheid met ‘n werkende tuimeldroër geadverteer. Die opsigter het ook tydig en ontydig aan die deur geklop om remotes in en uit te stel ens. Dit was nogal steurend. Terselfdertyd het die agent gereeld kontak gemaak oor administratiewe vorms wat hulle herhaaldelik voltooi wou hê. Ons het 9 Maart vertrek. Ek het eers op 17 Maart na 3 versoeke my breekskadedeposito teruggekry. Dit is onaanvaarbaar dat agente so lank neem om deposito’s terug te betaal. (Ons het die volle deposito teruggekry). Hoewel dit ‘n baie mooi plek met ‘n lieflike uitsig was sal al die administrasie en steurnisse my 2 keer laat dink voor ek weer daar sal gaan bly.

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Lovely place with administrative hassles and disturbances.

It is a beautiful and modern unit with a lovely view. Cleaners cleaned very nicely every day. It is inconvenient to go home in Westbrook but have to collect and return the key from Chas Everitt in Ballito. The parking spaces are very small and no. 402's parking space is not at the same level as the lift, which makes it inconvenient for loading and unloading. We got there on Sunday afternoon and found out on Tuesday that the tumble dryer was not working. This was reported to Chass Everitt. On Thursday, Chass Everitt's agent left a message on my phone saying that they wouldn't get someone to look at the tumble dryer until the following Monday (our departure date). On Saturday afternoon, while we were sleeping, the caretaker knocked on the door and let us know that someone was coming to look at the tumble dryer - no notice and against the complex rules that no repairs may be done after 12:00 on a Saturday. The fan belt was removed and it was only indicated to us that they had previously been unable to get parts for the tumble dryer. Nevertheless, the unit is advertised with a working tumble dryer. The caretaker also knocked on the door on time and off time to put remotes in and out etc. It was quite disturbing. At the same time, the agent regularly contacted them about administrative forms they repeatedly wanted completed. We left March 9th. I only got my breakage deposit back on March 17th after 3 requests. It is unacceptable that agents take so long to repay deposits. (We got the full deposit back). Although it was a very nice place with a lovely view, all the administration and disturbances will make me think twice before I will stay there again.

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Carien S - Oct 2020
Overall rating
Cleanliness
1/5
Service
1/5
Location
1/5
Safety
1/5
Value for money
1/5
Carien S
Family with teenagers

Mooi modern maar vuil!

Sleutels is slegs in Ballito beskikbaar en moet ook weer daar afgegee word. (19 km heen en weer). Die plekkie is baie mooi en modern, maar daar is 2 skoonmaak dienste. Die personeel is baie behulpsaam en hul skoonmakers doen net vloere, badkamers en maak die beddens op. (Voor 16:00 as jy gelukkig is) Hulle voorsien 2 toiletpapierrolletjies en 2 klein sepies, dit is al. Geen skoon handdoeke of beddegoed vir 'n volle week. Die opsigter is nêrens te siene en sy skoonmakers het nie die woonstel skoongemaak nie. Meubels, mure, kaste en laaie is baie vuil. Ons moes die vorige vakansiegangers se skottelgoed weer was. Dit was of taai, of vol vetmerke of het nog aanpaksels met vorige kosse gehad. Die stoof was baie baie aangepak. Geen skottelgoedseep maar wel 1 sponsie, 1 baie dun piepklein waslappie en 11 stukkend afdroogvadoeke. Nie aangenaam nie. Daar was 52 items op die inventaris lys wat nie korrek was nie. Daar was ook 3 volwasse dames. (ook van Bali Hai) wat drank in glas glase by die swembad geniet het en het met naak bolywe geswem het. Sal nie weer van Bali Hai gebruik maak nie. Dit is jammer, want die plek het potensiaal.

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Nice modern but dirty!

Keys are only available in Ballito and must be returned there as well. (19 km round trip). The place is very nice and modern, but there are 2 cleaning services. The staff are very helpful and their cleaners only do floors, bathrooms and make the beds. (Before 4pm if you're lucky) They provide 2 toilet paper rolls and 2 small soaps, that's all. No clean towels or bedding for a full week. The caretaker is nowhere to be seen and his cleaners have not cleaned the apartment. Furniture, walls, cupboards and drawers are very dirty. We had to wash the dishes of the previous vacationers again. It was either tough, or full of greasy marks or still had traces of previous foods. The stove was very busy. No dish soap but 1 sponge, 1 very thin tiny washcloth and 11 broken dish towels. Not pleasant. There were 52 items on the inventory list that were not correct. There were also 3 adult ladies. (also from Bali Hai) who enjoyed drinks in glasses by the pool and swam with bare torsos. Will not use Bali Hai again. It's a shame because the place has potential.

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Martin S - Jun 2019
Overall rating
Cleanliness
2/5
Service
3/5
Location
3/5
Safety
4/5
Value for money
4/5
Martin S
Family with teenagers

Kort maar aangenaam

Oond in die kombuis was vuil, geen gasbraaier op die balkon soos foto aandui nie, geen toiletpapier in badkamers nie!

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Short but pleasant

Oven in the kitchen was dirty, no gas braai on the balcony like indicated on photo, no toilet paper in bathrooms!

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Bali Hai 402 's response

Goeiedag Martin,

Baie dankie vir u terugvoer.

Dit is onaanvaarbaar dat oond nie skoon was nie. Ek sal dit met die opsigter opneem, jammer daaroor.

Daar word net met aankoms toiletpapier, klein handsepies en 'n klein bietjie skottelgoedwasmiddel voorsien. Ons het dit toegeken, so sal opvolg hoekom dit nie in die woonstel was met jul aankoms nie.

Eenheid 402 het nie 'n gas braai nie, ook nie op die foto's op die webwerf nie. Gaste het slegs toegang tot die gemeenskaplike braai area.

Ons sien daarna uit dat u weer by ons bespreek

Vriendelike groete,
Karen

Bali Hai 402
Willene V - Jun 2018
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
5/5
Willene V
Family with teenagers

Baie mooi en netjies en volledig toegerus vir 'n vakansie.

Baie mooi en netjies met pragtige uitsig op die see. Die woonstel is volledig toegerus met alles wat jy nodig het vir 'n tydjie weg van die huis. Kamers se beddens is in 'n goeie toestand. Woonstel is lekker ruim.

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Very nice and tidy and fully equipped for a holiday.

Very nice and tidy with a beautiful view of the sea. The apartment is fully equipped with everything you need for some time away from home. Rooms' beds are in good condition. Apartment is nice and spacious.

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From
From R 1 728
per night (sleeps 6)
From
R 1 728
per night (sleeps 6)
Make a Booking
  • Capacity: 6 people
  • All ages welcome
  • Check-in: 14:00 to 19:00
    Check-out: 10:00
  • Address: 37 North Beach Road, Westbrook, 4400, KwaZulu-Natal
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAAar5WYFcehdfAIEScdBvS8nW74fkiPH1MsfYzXfGx18gDipe2yq?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R1 728 per night (sleeps 6) 12 5 1 4 37 North Beach Road Westbrook 4400 KwaZulu-Natal 021 201 8900 14:00-19:00 10:00 -29.588858 31.172212