Ballito Groves 924
Review Summary
Darlene D - Dec 2024
Overall rating
Amazing.
Ballito Groves 924 's response
Thank you Darlene for your kind review! We’re delighted to hear that you had a great experience and felt secure during your stay. You are a great guest too yourself, and it was a pleasure hosting you. We hope to welcome you back soon!
Luhandri D - Apr 2025
Overall rating
Lekker gebly.
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Nice stay.
We had a lovely stay. If you are looking for a sea view, I would not recommend the place, but otherwise there were no problems.
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Ballito Groves 924 's response
Thank you so much for your kind feedback. We are glad to hear that you had a lovely stay. While our place may not offer a sea view, we’re pleased that everything else met your expectations. We appreciate your honesty and hope to welcome you back again in the future.
Mandla V - Jan 2025
Overall rating
We felt at home and had a relaxing atmosphere on the balcony and in the sitting room.
Ballito Groves 924 's response
Dear Mandlakayise,
Thank you for your kind review! We’re delighted to hear you felt at home and enjoyed the relaxing atmosphere. We sincerely apologize for the inconvenience caused by the temporary electricity issue, which was unfortunately a municipal fault affecting the entire Ballito area during that time. The issue has since been attended to and all is well. We appreciate your understanding and hope to welcome you back for an even more perfect stay in the future!
Alta C - Dec 2024
Overall rating
Sleg, baie sleg, extra kostes.
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Bad, very bad, extra costs.
We paid for a parking space, someone parked in our space, we quickly stopped at another parking lot because we didn't have a parking space, I even sent photos to the owner and then we had to pay R650 for our parking extra. How is it our fault someone parked in our parking lot and the owner just told us there was nothing he could do about the extra costs, extremely poor! I do not recommend the place to anyone and no power for almost 3 days, very poor.
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Ballito Groves 924 's response
Dear Alta
Thank you for sharing your feedback. We understand the challenges you faced and deeply empathise with the situation. As your hosts, we recognise the importance of convenient parking access. To accommodate our guests, we provide two parking bays for the apartment: bay 305 and bay 442, the latter serving as an alternative to bay 305 (as mentioned in our welcome message to our guests). Bay 305 is adjacent to a disabled parking bay, which is strictly reserved for individuals with valid permits. Unauthorized use of the disabled parking bays can result in fines imposed by facility management, as per local regulations.
We wish to clarify that the fine was issued by building management due to parking overnight in the disabled bay next to your allocated spot, 305, that was unoccupied. This detail is not mentioned in the feedback you provided.
As you’re aware, we endeavoured to assist by engaging with the security guards on your behalf to resolve the situation. Unfortunately, despite our best efforts, the fine had already been issued by the time we intervened. We encourage all our guests to reach out if they encounter any challenges so we can work together to find a suitable solution promptly.
We hope this clarifies the situation and remain committed to ensuring our guests have a positive and worthwhile experience. We look forward to hosting you again in the future.
