Bay Sun Lodge
Review Summary
Luis Miguel R - Jul 2023
Overall rating
Good.
Hennie W - Dec 2021
Overall rating
Excellent.
Tanya D - Dec 2021
Overall rating
Gasvry.
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Hospitable.
Neat and good service. However, most guests are not vacationers and the noise until the early hours of the morning is disturbing.
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Etinah Tendai M - Dec 2020
Overall rating
Enjoyed the hospitality.
S'lungile X - Dec 2020
Overall rating
Great stay.
Riaan B - Dec 2020
Overall rating
Baie goed
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Very good
The place is as in the photos. Been very happy.
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Hantie F - Sep 2020
Overall rating
Nagmerrie.
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Nightmare.
Would not recommend at all if you are hoping to sleep. Right through the night drinking with lots of people together. Stand on porches to each other and scream right through the night loud laughter and shouting with glasses of liquor outside. Didn't bat an eye and contacted security more than once every night about noise.
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Simone A - Dec 2019
Overall rating
Very hospitable and very clean. Lovely place. A pool in the complex would be nice.
Sinako G - Nov 2019
Overall rating
The lodge is neat and good customer service. Near malls.
Sibahle N - Nov 2019
Overall rating
Everything was just perfect.
Nonhlanhla S - Sep 2019
Overall rating
I haven't been in a beautiful place, its too lovely.
Kimberley D - Jan 2018
Overall rating
Dit was okay.
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It was okay.
1. Did not know that I paid in full through the website on check-in. 2. Had horribly noisy guests filling the entire Lodge who were still making noise at 3 in the morning. 3. No small towel in the bathroom next to the sink - after we asked. 4. Came 3 days before check out to tell us we had to check out today - and never came back to explain where they went wrong. 5. Very neat buildings - with neat furniture and decor. 6. They wash all the towels every single day, which is very nice. But after day 10 of 14 days they still hadn't changed the linen - I pulled my room's linen off and put it on the floor for them to change ours - but our friends' were never changed. 7. They take the bath mat away every 3rd day and don't bring it back until someone asks for it. 8. You pay a R200 breakage deposit and if you report the things that are not there that they have on their inventory list, then they say you don't have to worry. We insisted on the stuff and fixed the list. They also came to see if als was on check-out. Little problems they can work on. Would definitely suggest a ground floor unit instead - much nicer for a holiday with a sliding door to grass where you can braai.
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Bay Sun Lodge 's response
Goeie Middag
Vertrou dat als goed gaan. Eerstens wil ek net graag om verskoning vra vir die bogenoemde klagtes. Ons ruil gewoonlik linne een keer per week handoeke elke dag en badmatjies as dit nodig sou wees. Ons het die personeel aangespreek oor die linne nie geruil is nie en ook die badmatjie wat nie terug gesit is in die woonstel nie. Dit is geen verskoning nie en ons wardeer dat u dit onder ons aandag gebring het. Desember maande is gewoonlik dol en dit is geen verskoning nie.
Baie dankie vir die terugvoering dit word opreg wardeer.
Vriendelike groete
Dee
Zamandosi C - Apr 2018
Overall rating
It was nice.
Lerato P - Jan 2018
Overall rating
Not child friendly.
Read moreRiaan V - Jan 2018
Overall rating
Lekker aangenaam.
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Nice and pleasant.
Receptionist was unprofessional. Didn't know we were coming. Card machine out of order. Wished we had to withdraw cash. Not helpful at all.
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Bay Sun Lodge 's response
Hi Riaan,
Ek is bly julle het lekker gekuier by ons.
Weereens wil ek onverskoning vra vir die ontvangs.
Hou asb net in gedagte dat ons personeel na ure geen sleutels mag gee sonder dat die akkommodasie nie ten volle vereffen is nie.
Hoop om julle spoedig weer te sien
Vriendelike groete,
Dalene
Bay Sun Bestuur.
Roche F - Dec 2017
Overall rating
Dit was heerlik.
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It was delicious.
We really enjoyed it. It was very neat and peaceful. They are very strict on noise.
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Gugu V - Mar 2017
Overall rating
Its a nice, affordable place, but to get a knock at 09:55 to remind you that you have to check out, I don't think it's a good thing.
Samu B - Dec 2017
Overall rating
The hotel is beautiful.
Bay Sun Lodge 's response
Dear Samu
Thank you for your valued feed back, due to the water restrictions we are trying to conserve water as per the requests from the Municipality. The cleaners are advised that should a client request a change of linen, then they should oblige.
Sorry for any inconvenience caused.
Thanking you
Kind regards
Management Bay Sun Lodge
Sergio G - Jan 2017
Overall rating
Genotvolle plek vir klein gesin.
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Nice place for a small family.
Nice place to stay at. Good service and neat place. The only problem with Richards Bay is that the beaches are not very tourist friendly.
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Caron C - Jan 2017
Overall rating
Not child or rest friendly.
Steve V - Dec 2016
Overall rating
Ons sal definitief weer teruggaan.
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We will definitely be returning.
We will definitely be returning to Bay Sun Lodge for a holiday, everything was so clean, neat and safe. The unit was cleaned daily and we were very satisfied with the service of all the staff.
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Anonymous Guest - Jan 2016
Overall rating
Nice, peaceful holiday accommodation.
The stay was nice. The apartment was neat and the air conditioning helped a lot with the stuffiness. Some of the linen and towels can be replaced.
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Freddie C - Apr 2015
Overall rating
Dit was netjies, skoon en die personeel was vriendelik.
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It was neat, clean and the staff were friendly.
It was great! You feel safe and it's very centrally located.
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Georgie F - Jan 2015
Overall rating
We were very comfortable
Evert V - Dec 2015
Overall rating
Lekker!
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Nice!
See the stars.
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Rickus V - Jan 2015
Overall rating
Bad experience.
Read moreWillem (oubaas) P - Dec 2014
Overall rating
Great place to stay. Love it.
Cobus S - Dec 2014
Overall rating
Rustig en naby alles.
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Quiet and close to everything.
The stay was nice. The positive was that the apartment was very close to shops and the beach. The apartment was very neat and the air conditioning helped a lot with the stuffiness. We noticed a few small problems with some of the lights that needed to be replaced and the apartment we stayed in smelled somewhat stuffy. The management did help sort out the lights.
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- Free cancellation up to 1 week before your stay!
- Capacity: 144 people
- All ages welcome
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Check-in: 14:00 to 19:00
Check-out: 10:00 - Address: 3 Tassel Berry Street, Arboretum, Richards Bay, 3900, KwaZulu-Natal