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Bella Rosa Guest House

Guest House

Review Summary

3.9 out of 5from 46 reviews for Bella Rosa Guest House
Cleanliness
4.0/5
Service
3.7/5
Location
4.0/5
Safety
4.2/5
Value for money
3.6/5
Anna S - Nov 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Anna S
With friends

Fantasties.

Fantasties gewees by die gastehuis.

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Fantastic.

Fantastic stay at the guest house.

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Bella Rosa Guest House 's response

Baie dankie vir die terugvoer, ons waardeer dit opreg.

Bella Rosa Guest House
Wessel D - Sep 2023
Overall rating
Cleanliness
5/5
Service
4/5
Location
4/5
Safety
5/5
Value for money
5/5
Wessel D
With friends

Die kamers was netjies en skoon en die personeel baie vriendelik.

Die ontbyt was baie lekker en alles was vars voorberei. Ons was toegang gegee tot die eetsaal en ons het buite gebraai en al die fasiliteite was tot ons beskiking tot laatnag.

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The rooms were neat and clean and the staff very friendly.

The breakfast was very tasty and everything was freshly prepared. We were given access to the dining hall and we barbecued outside and all the facilities were at our disposal until late at night.

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Bella Rosa Guest House 's response

Baie dankie vir die goeie verwysing.

Bella Rosa Guest House
Gerrit E - Mar 2023
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Gerrit E
With partner

Billike waarde vir oornag-akkommodasie.

Sake wat gehinder het is: TV wou nie werk, yskassie raas, slegs 1 teesakkie beskikbaar, en stort bevat geen neersitplek en effens vuil aangepak tussen teëls. Omdat ons vroeg wou vertrek, is ontbytkospakkies voorsien wat verrassend was.

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Fair value for overnight accommodation.

Matters that hindered are: TV did not work, small fridge makes noise, only 1 tea bag available, and shower has no place to sit and slightly dirty between tiles. Because we wanted to leave early, breakfast food packs were provided which was surprising.

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Jean B - Jul 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
3/5
Safety
3/5
Value for money
5/5
Jean B
With partner

Perfek vir 'n oornag!

Vir 'n oornag bestemming is dit heerlik. Die gasheer was baie goed en die ontbyt was fantasties. Ficksburg as 'n dorp het maar onveilig gevoel, alhoewel die gastehuis alle voorsorg moontlik het om jou verblyf so veilig as moontlik te laat voel.

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Perfect for an overnight stay!

For an overnight destination it is great. The host was very good and the breakfast was fantastic. Ficksburg as a town felt unsafe, although the guest house has every precaution possible to make your stay feel as safe as possible.

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Bella Rosa Guest House 's response

Hi Jean

Baie dankie vir terugvoer.
Baie lekker om gaste ook te ontvang wat oop en vriendlik is.

Bella Rosa Guest House
Seipati M - Nov 2023
Overall rating
Cleanliness
5/5
Service
1/5
Location
5/5
Safety
5/5
Value for money
5/5
Seipati M
With friends

Good value for money, peaceful and comfortable.

The room was neat and clean, with a nicely kept garden, a quiet area, and really friendly staff. We enjoyed our stay and will definitely be back.

Anonymous Guest - Jun 2024
Overall rating
Cleanliness
3/5
Service
4/5
Location
4/5
Safety
5/5
Value for money
2/5
Anonymous Guest
With friends

Cold.

Staff friendly, breakfast very tasty.

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Les T - Feb 2024
Overall rating
Cleanliness
4/5
Service
3/5
Location
3/5
Safety
3/5
Value for money
3/5
Les T
With partner

Quiet, comfortable and scenic.

It was quiet, clean and comfortable! However, there are some maintenance issues that need to be addressed.

Ina G - Apr 2023
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
3/5
Value for money
3/5
Ina G
With friends

Oor die algemeen aangenaam.

Goeie punte: vriendelike diens, skoon en netjies, heerlike warm beddens en komberse, goeie WiFi, mooi werf, goeie ligging en heerlike ontbyt. Minder goeie punte: geen rakkies in die stort vir seep, sjampoe ens; uiters ongerieflik. Daar word DStv geadverteer, maar slegs Openview is beskikbaar. Geen noodligte in die eenhede vir beurtkrag. Ons het 2 spesifieke eenhede geboek vir spesifieke redes; die gasheer het met aankoms 'n een ander eenheid gereed gehad. 'n Groot teleurstelling was dat 'n gelisensieerde restaurant geadverteer is. Dit was 'n groot oorweging met ons bespreking, maar die restaurant is permanent gesluit.

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Overall pleasant.

Good points: friendly service, clean and tidy, lovely warm beds and blankets, good WiFi, nice site, good location and delicious breakfast. Less good points: no shelves in the shower for soap, shampoo etc.; extremely inconvenient. DStv is advertised, but only Openview is available. No emergency lights in the units for load shedding. We booked 2 specific units for specific reasons; the host had one other unit ready upon arrival. A big disappointment was that a licensed restaurant was advertised. This was a major consideration with our booking, but the restaurant is permanently closed.

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Jan B - Nov 2023
Overall rating
Cleanliness
4/5
Service
4/5
Location
1/5
Safety
5/5
Value for money
3/5
Jan B
With partner

Redelik okay.

Nee, ek het nie die kamer gekry wat ek bespreek het nie. Daar was geen asblik nie en geen voorsiening vir beurtkrag nie. Slegs een sakkie suiker vir koffie, geen melk nie, en die bedrol moes na binne gebring word, ek moes op die bank gaan slaap.

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Pretty okay.

No, I didn't get the room I booked. There was no dustbin and no provision for load shedding. Only one bag of sugar for coffee, no milk, and the bed roll had to be brought inside, I had to sleep on the couch.

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Bella Rosa Guest House 's response

Baie dankie vir die terugvoer, ek wil net noem dat ons wel nuwe personeel in die kantoor het wat in die toekoms na dinge sal omsien.

Bella Rosa Guest House
Johann C - Jun 2023
Overall rating
Cleanliness
1/5
Service
1/5
Location
4/5
Safety
4/5
Value for money
1/5
Johann C
On business

Foto's op webtuiste totaal en al misleidend!

Met aankoms is die persoon nie eers netjies geklee nie. Nie die kamer gekry wat ek bespreek het nie. 18:00 was "Load Shedding"- geen lig of selfs kers in kamers nie. Nadat ek die eienaar geskakel het, het hul 'n kers gebring. Kamer glad nie skoon nie. Lyk soos sand en stof op die grond langs mure. Stortvloerteëls grillerig om daar te stort. Sal nooit aanbeveel nie.

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Photos on the website are totally misleading!

Upon arrival, the person is not even neatly dressed. Didn't get the room I booked. 18:00 was "Load Shedding"- no light or even candle in rooms. After I called the owner, they brought a candle. Room not clean at all. Looks like sand and dust on the ground next to walls. Shower floor tiles creepy to shower there. Would never recommend.

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Bella Rosa Guest House 's response

Goeie dag. Baie jammer om te hoor van die slegte ervaring wat jy tans gehad het hier. Ek wil net noem dat ons nuwe personeel in die kantoor het wat sal sorg soiets nie weer gebeur nie.

Bella Rosa Guest House
Elsie V - Nov 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Elsie V
With partner

Ons het dit baie geniet net wat ons voor gehoop het.

Dit was 'n historiese huis wat 'n verrassing was en die ander gaste was ook ons tipe mense gewees wat baie aangenaam is.

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We really enjoyed it just what we hoped for.

It was a historic house which was a surprise and the other guests were also our type of people who are very pleasant.

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Jerry V - May 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Jerry V
With friends

Baie aangenaam gewees. Heerlike ontbyt en baie gasvry. Baie lekker gesels met Johan en Stella asof ons al mekaar baie jare ken.

'n Baie mooi, ou huis met ruim vertrekke. Goeie geriewe en 'n ontspanne atmosfeer.

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It was very pleasant. Delicious breakfast and very hospitable. Very nice chat with Johan and Stella as if we have known each other for many years.

A very nice, old house with spacious rooms. Good facilities and a relaxed atmosphere.

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Shireen C - Nov 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
1/5
Safety
4/5
Value for money
5/5
Shireen C
With partner

Regtig lekker gebly.

Geen klagtes, lekker gebly.

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Really nice stay.

No complaints, nice stay.

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Mmone M - Nov 2022
Overall rating
Cleanliness
3/5
Service
1/5
Location
5/5
Safety
3/5
Value for money
1/5
Mmone M
With friends

Chaotic.

I was given rooms that I did not book, people had already checked-inn to my rooms. After all the shouting and screaming, I gave up. I would have demanded my money back if I was not desperate. It was going to be difficult to find a different place because of the cherry festival. Most places were fully booked.

Megan K - Nov 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Megan K
With friends

Wonderful, would highly recommend Bella Rosa.

The check-in was efficient, the manager of the establishment was very friendly and really went the extra mile to make sure his clients were happy. Breakfast was stunning and such a large selection to choose from. All in all, we would give Bella Rosa a 20 out of 10 rating.

Elmarie H - Nov 2021
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Elmarie H
With friends

Was baie lekker. Netjies en skoon.

Bedlamp het nie gewerk nie en motorhek ook nie. Dis sleg, want dan kan jy nie by jou kamer parkeer nie.

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Was very nice. Neat and clean.

Bed lamp didn't work and neither did car gate. That's bad, because then you can't park at your room.

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Joanine M - Nov 2021
Overall rating
Cleanliness
3/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
1/5
Joanine M
With partner

Kamer kort baie aandag. Bed benodig dringend 'n nuwe matras.

Hek kort 'n ogie om oop te bly as jy uitry. Het ons kar twee keer geslaan. Dalk 'n tafel om die tas op te sit. DStv het nie gewerk nie. WiFi-kode is nooit uitgegee soos hy belowe het nie.

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Room needs a lot of attention. Bed urgently needs a new mattress.

Gate needs an eye to stay open when you drive out. Hit our car twice. Maybe a table to put the suitcase on. DStv did not work. WiFi code was never given out as promised.

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Corrie E - Nov 2021
Overall rating
Cleanliness
2/5
Service
3/5
Location
3/5
Safety
5/5
Value for money
1/5
Corrie E
With partner

Ons het nie 'n probleem gehad met die ligging en netheid nie.

Dit is so jammer dat alles so opgeblaas word met foto's wanneer jy gaan kyk na 'n plek op Google. Dit was gestipuleer dat daar 'n TV is wat werk en ook DStv, dit was buite werking en vir rugby-liefhebbers was dit baie onaangenaam om te gaan soek na 'n plek om 'n groot wedstryd te kyk. Dit was ook aangedui dat daar 'n restaurant en 'n kroeg op die perseel is wat ook gesluit was. Die beddegoed was skoon, maar nie meer in 'n goeie toestand nie. Die kussingslope was stukkend en so ook die duvet cover. Ek moet sê die ontbyt was heerlik en die bediening baie goed.

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We didn't have a problem with the location and cleanliness.

It's such a shame that everything is so blown up with pictures when you go to look up a place on Google. It was stipulated that there is a TV that works and also DStv, it was out of order and for rugby fans it was very unpleasant to go looking for a place to watch a big game. It was also indicated that there was a restaurant and a bar on the premises which were also closed. The bedding was clean, but no longer in good condition. The pillowcases were broken and so was the duvet cover. I must say the breakfast was delicious and the service very good.

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Monique B - Nov 2021
Overall rating
Cleanliness
2/5
Service
2/5
Location
3/5
Safety
3/5
Value for money
3/5
Monique B
With friends

Geen warm water nie, kamers ruik na motballe.

Nie heeltemal sleg nie, maar kort vir seker bietjie aandag aan klein veranderinge. Hekmotor werk nie, so moes sukkel om in te kom die aand, geen warm water die oggend nie en kamers ruik bedompig en na motballe.

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No hot water, rooms smell like mothballs.

Not completely bad, but needs some attention to small changes for sure. Gate motor doesn't work so had to struggle to get in at night, no hot water in the morning and rooms smell stuffy and like mothballs.

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Roelf V - Nov 2021
Overall rating
Cleanliness
4/5
Service
1/5
Location
1/5
Safety
4/5
Value for money
2/5
Roelf V
With partner

Eienaar(s) afwesig.

Geen DStv soos geadverteer. Redes wat aangevoer was is nie aanvaarbaar. WiFi met tye baie swak.

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Owner(s) absent.

No DStv as advertised. Reasons that were given are not acceptable. WiFi very weak at times.

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Johan C - Nov 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Johan C
Individual traveller

Perfek.

Aangename verblyf naby als.

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Perfect.

Pleasant stay near als.

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Johan D - Nov 2019
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Johan D
With partner

Pleasant atmosphere, friendly and helpful staff, good and nice food.

Two initial negative issues: problem with toilet and confusion with reservation. Both issues were sorted out immediately. Room very small but most time was spent outside on the veranda. The breakfast (included in the cost) very good, as was the supper. The owner was present all the time and willing to assist. Limited parking undercover available, otherwise ample under a shade tree.

Charles V - Aug 2019
Overall rating
Cleanliness
3/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
1/5
Charles V
With partner

Gerieflik en skoon.

Goeie verblyf, maar die prys is buitensporig vir dit wat gebied word in vergelyking met meeste gastehuise.

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Comfortable and clean.

Good accommodation, but the price is excessive for what is offered compared to most guesthouses.

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Juan B - Nov 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Juan B
With friends

Dankie vir die gasvryheid.

Gemaklik ingerigte kamers wat voorsien in behoeftes. Ons is baie gasvry ontvang en het is great diens ontvang. Dankie aan almal.

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Thank you for the hospitality.

Comfortably furnished rooms that cater to needs. We were received very hospitably and received great service. Thanks to everyone.

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Bella Rosa Guest House 's response

Baie dankie vir die terugvoer.
Julle was puik gaste was net n plesier om jule te kon bedien.
Vreindelike groete

Bella Rosa Guest House
Marion H - Nov 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Marion H
With friends

It is basic, but good.

We would have liked a walk-in shower. The people were extremely friendly and helpful.

Bella Rosa Guest House 's response

Thank you for the feed back. It was only a pleasure

Bella Rosa Guest House
Jackie L - Nov 2018
Overall rating
Cleanliness
5/5
Service
4/5
Location
4/5
Safety
5/5
Value for money
5/5
Jackie L
Large group

Good value for money.

The staff and owner were friendly and made us feel at home. The rooms were comfortable and the breakfasts were generous. Overall the food in the restaurant was good and service excellent. We all had a great time.

Anonymous Guest - Nov 2018
Overall rating
Cleanliness
4/5
Service
4/5
Location
3/5
Safety
4/5
Value for money
3/5
Anonymous Guest
With partner

Pleasant and clean.

Neat, comfortable accommodation in beautiful surroundings. Fans were just inadequate for high temperatures that were experienced.

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Elma M - Jun 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Elma M
With friends

Baie goed.

Ek dink my evaluering sê alles. Dankie ook vir LekkeSlaap se goeie diens met besprekings.

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Very good.

I think my evaluation speaks for itself. Thank you to LekkeSlaap for your good service with the bookings.

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Johan V - Nov 2017
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Johan V
With partner

Fantastiese oornagplek, selfs oorweeg om langer te vertoef.

'n Baie lekker plek en baie vriendelike personeel. Het dit baie geniet en sal beslis weer daarvan gebruik maak in die toekoms.

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Great overnight stay, even considered staying for longer.

A very nice place and very friendly staff. I enjoyed it and will definitely use it again in the future.

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Bella Rosa Guest House 's response

Dankie vir die terugvoer en die kuier.

Bella Rosa Guest House
Richard G - Apr 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
4/5
Value for money
5/5
Richard G
With friends

Friendly, clean and comfortable place to stay.

Stayed for 2 weeks while attending the Stars of Sandstone event nearby. We were welcomed by all the staff, they were very friendly and helpful, giving us information and places to get certain items we needed during our stay. The room was always clean and tidy with everything replenished as required. We kept some odd hours due to the nature of our visit and this was no problem with full access to our Garden House room at all hours. Had breakfast on a few mornings and it was nicely laid out with a good selection of cereals, juice and fruit and the cooked breakfast was very nice too. Would certainly stay again if we go back.

Chris L - May 2017
Overall rating
Cleanliness
2/5
Service
4/5
Location
3/5
Safety
3/5
Value for money
3/5
Chris L
With partner

Ons bed was ongelooflik ongemaklik.

Die gastehuis word deur 'n ongelooflike behulpsame man bedryf wat bereid was om ons met enige iets te help. Die kamer was ruim maar die dubbelbed kort 'n nuwe matras. Die gordyne is redelik deursigtig so wees versigtig as jy wil bad.

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Our bed was unbelievably uncomfortable.

The guesthouse is run by a very helpful man who was willing to help us with anything. the room was spacious but the double bed needs a new mattress. The curtains are see-through so be careful when you want to take bath.

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Bella Rosa Guest House 's response

Geagte Mevrou,


Dankie dat U Bella Rosa gekies het om te oornag.
Dankie vir die terug voer ons kan net verbeeter op kritiek.

Vriendelike Groete

Bella Rosa Guest House
Bernard V - Jan 2016
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Bernard V
With partner

Goeie "Pitstop".

Hulle was baie behulpsaam, vriendelik en het uit hulle pad gegaan om dit vir ons gemaklik en lekker te maak! Kos was heerlik. Sal definitief weer daar gaan bly.

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Good "Pit Stop".

They were very helpful, friendly and went out of their way to make it comfortable and enjoyable for us! Food was delicious. Will definitely stay there again.

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Bella Rosa Guest House 's response

Good day Bernard,

Thank you for the review. You are most welcome here at Bella Rosa Guest House & Restaurant at anytime and we hope to see you again soon!

Have a great day.

Regards,
Christine

Bella Rosa Guest House
Buti David M - Jan 2016
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Buti David M
On business

Great place to stay!

See the stars.

Bella Rosa Guest House 's response

Thank you David for the review!
We look forward to having you stay with us again!
Please do not hesitate to let us know how we can make your stay a better one next time!
Christine and the Bella Rosa Staff

Bella Rosa Guest House
Nadia M - Feb 2016
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Nadia M
With friends

Kon afskakel en net ontspan.

Ons het baie lekker gebly. Rudi en Christine was baie gasvry en hulle ontbyt was fantasties! Baie mooi gastehuis en sal beslis weer by hulle draai. Dis nou die ideale plekkie om na toe te gaan as jy wil af skakel en net rustig wees. Baie dankie aan julle.

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Could switch off and just relax.

We had a very nice stay. Rudi and Christine were very hospitable and their breakfast was fantastic! Very nice guest house and will definitely stay with them again. It's now the ideal place to go if you want to switch off and just be calm. Thank you very much to you.

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Bella Rosa Guest House 's response

Thank you Nadia for the review. We hope to see you again soon.

Have a great weekend!

Bella Rosa Guest House
Riaan G - Dec 2016
Overall rating
Cleanliness
4/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
5/5
Riaan G
With partner

Ons was uit die veld met alles en diens 5/5.

Baie lekker gekuier was net tekort, sal weer 'n draai maak verseker. Dankie vir Afrikaans laat ons tuis voel.

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We were out of the field with everything and service 5/5.

Very nice time was just short of it, will make a visit again for sure. Thank you for Afrikaans makes us feel at home.

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Nerina B - Nov 2016
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
5/5
Nerina B
With friends

Great location.

Country people, good accommodation and food. Cherry festival venue small and entertainment weak on the Thursday night.

Bella Rosa Guest House 's response

Thank you for the feedback and the support.

Bella Rosa Guest House
Nerina B - Nov 2016
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
5/5
Nerina B
With friends

Gerieflik.

Plattelandse verblyf en mense. Kos is goed koop en uit ouma se kombuis. Stadsmense aanvaar eenvoud.

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Comfortable.

Accommodation in the country. Affordable food "from your ganny's kitchen". City-dwellers accept simplicity.

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Keith H - Feb 2016
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
5/5
Value for money
5/5
Keith H
On business

One very small complaint.

Spent two pleasant nights at the Bella Rosa, room very comfortable and the king size bed gave me two peaceful night’s sleep. Breakfast was first class and the management and staff are extremely pleasant and friendly and most helpful. Just one small complaint: Please put a longer power cable on the kettle as it is very uncomfortable pouring your tea/coffee out from the floor. But not put off by this and would not hesitate to stay again.

Speke M - Oct 2016
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
4/5
Value for money
4/5
Speke M
With friends

A very convenient serene place to stay.

I suggest that you have bar fridges in the cottages.

Bella Rosa Guest House 's response

Thank you for the review.

Bella Rosa Guest House
Izak R - Dec 2016
Overall rating
Cleanliness
4/5
Service
4/5
Location
3/5
Safety
4/5
Value for money
4/5
Izak R
With friends

Goed.

Sal weer by julle oornag.

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Good.

Will stay there again.

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Roberta G - Nov 2016
Overall rating
Cleanliness
4/5
Service
3/5
Location
4/5
Safety
3/5
Value for money
3/5
Roberta G
With partner

Friendly staff.

Lovely old house although we stayed in a more modern cottage on the property. Good value for money, wish they'd put doors on their bathrooms though.

Bella Rosa Guest House 's response

Thank you for the feedback, we can only improve on response.

Bella Rosa Guest House
Lilani P - Sep 2016
Overall rating
Cleanliness
3/5
Service
3/5
Location
3/5
Safety
3/5
Value for money
3/5
Lilani P
With partner

Alles is netjies en skoon, niks luuks of uitsonderlik nie.

Ficksburg het op die oomblik net sekere tye van die dag water. Die gastehuise het tenks om water te verskaf aan die gaste. Die inwoners weet nie wanner daar water gaan wees en wanneer nie. Die gastehuis was vol bespreek vir die naweek toe ons daar was en dus was die water in die tenks nie genoeg nie. Ons het aan die 4 Peaks Mountain run deelgeneem in Moolmanshoek wat 40 km buite Ficksburg is. Ongelukkig teen die tyd toe ons terug kom by die gastehuis was al die water in die tenks reeds opgebruik. Uit die aard van die saak was ons baie vuil a.g.v. die hardloop in die veld en kon dus nie bad nie, baie ongerieflik. Indien die gastehuis ons ten minste tydens die bespreking verwittig het van die watersituasie (wat ek weet buite hulle beheer is) kon ons ander reëlings getref het. Ons het dus die Saterdagaand laat terug gery huis toe en dus Saterdag nag se verblyf "gemors" deur onnodig te bespreek vir Saterdag nag ook.

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Everything is neat and clean, nothing fancy or exceptional.

Ficksburg currently only has water at certain times of the day. The guest houses have tanks to supply water to the guests. The residents do not know when there will be water and when not. The guest house was fully booked for the weekend when we were there and therefore the water in the tanks was not enough. We took part in the 4 Peaks Mountain run in Moolmanshoek which is 40 km outside Ficksburg. Unfortunately by the time we got back to the guest house all the water in the tanks had already been used up. By the nature of the matter, we were very dirty because the run in the field and therefore could not bathe, very inconvenient. If the guesthouse had at least informed us during the booking of the water situation (which I know is beyond their control) we could have made other arrangements. We therefore drove back home late on Saturday night and thus "wasted" Saturday night's accommodation by unnecessarily booking for Saturday night as well.

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Bella Rosa Guest House 's response

Dankie vir die terugvoering. Jammer vir die ongerief oor die water. Die dorp het slegs periodies water. Dit die ergste droogte in 120 jaar wat die Ficksburg en die omliggende dorpe beleef. Dus kan ons nie voorsien wanneer die plaaslike munisipaliteit die water laat loop en wanneer nie.

Bella Rosa Guest House
Philip C - Mar 2016
Overall rating
Cleanliness
3/5
Service
1/5
Location
3/5
Safety
4/5
Value for money
2/5
Philip C
With partner

Slegte ervaring, die plek word uiters swak bestuur.

Die ervaring was onaangenaam. Die kamer waar ons in geslaap het is in die huis waar kos gemaak word. Alles stink na die kos. Ontbyt word eers 9:30 voorsien. Daardie tyd van die dag is die gaste al weg. Sondag was die ontbyt eers na 10:00 reg aangesien die mense wat dit moet maak eers net voor 10 opgedaag het. Sondag was ons uit vir die dag. Toe ons laatmiddag terugkom was daar niks skoongemaak nie. Toe ons die bestuurder skakel daaroor het hy gesê hy het vergeet om ons te se Sondae maak hulle nie kamers skoon nie. Hulle moet eerder die plek as selfsorg bemark. Beslis nie 'n B&B nie. Die konfyt in die oop bakkies is al versteen. Sal voorstel dat konfyt in die klein geseëlde pakkies voorsien word.

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Bad experience, the place is extremely poorly managed.

The experience was unpleasant. The room we slept in is in the house where food is made. Everything stinks of the food. Breakfast is not provided until 9:30. At that time of the day, the guests have already left. On Sunday, the breakfast was not ready until after 10:00 as the people who have to make it only arrived just before 10. Sunday we were out for the day. When we returned in the late afternoon, nothing had been cleaned. When we called the manager about it he said he forgot to tell us they don't clean rooms on Sundays. They should rather market the place as self-catering. Definitely not a B&B. The jam in the open bowls is already petrified. Would suggest that jam is provided in the small sealed packets.

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Petro S - Nov 2016
Overall rating
Cleanliness
3/5
Service
1/5
Location
3/5
Safety
3/5
Value for money
1/5
Petro S
With partner

Teleurgesteld. Sal nie die plek aanbeveel nie. Nie die geld werd nie.

Ontbyt is 'n disaster, jy moet rondskarrel om jou eie eetgerei te soek omdat die tafels nie behoorlik gedek is nie. Die vrugtesap is stroopsoet, artificial. Die kamer se spieëlkas is meters vanaf die muurprop, jy kan nie jou hare blaas nie. Die TV se koppelaar het omtrent 4 plugs in. Die TV sit bo in die dak, moet teen die muur wees. Ons was baie teleurgesteld, het 1 dag voor die tyd geloop, kan ons vergoed word daarvoor?

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Disappointed. Will not recommend this place. Not worth the money.

Breakfast is a disaster, you have to run around looking for cutlery because the tables aren't set properly. The fruit juice is super sweet, artificial. The room's mirror is meters away from the plug, you cannot blowdry your hair. The TV's adaptor has about 4 plugs in it. The TV is in the roof, it has to be against the wall. We were very disappointed, left 1 day earlier, can we be reimbursed for that?

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Jolene V - Sep 2016
Overall rating
Cleanliness
3/5
Service
1/5
Location
3/5
Safety
3/5
Value for money
1/5
Jolene V
With friends

Nie op standaard nie.

Die eenhede se storte was nie voltooi nie. Geen spieëls of asblikke nie. Eenheid se toilet het nie gewerk nie en nêrens was iemand op perseel om aan te meld nie. Geen water die aand. Dit was a.g.v. periodieke water maar niemand het ons ingelig oor die waterkan wat op die perseel is nie. Was nie ingelig waar of wanneer ontbyt bedien word nie. Eienaar was na die tyd baie onprofessioneel oor foon oor ons nie die volle bedrag wou betaal oor bogenoemde gebreke nie. Nie een keer was daar om verskoning gevra nie en ek is heeltyd net aangeval oor ons nie die volle bedrag wil betaal nie. Maar toegegee dit is 'n baie mooi gastehuis en die kamers was skoon en netjies en met die regte bestuur hoop ek hulle verbeter

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Not on standard.

The units' showers were not complete. No mirrors or trash cans. Unit's toilet was not working and nowhere was anyone on site to check in. No water in the evening. It was due to periodic water but no one informed us about the water jug that is on the premises. Was not informed where or when breakfast is served. Owner was very unprofessional on the phone afterwards about us not wanting to pay the full amount due to the above defects. Not once was there an apology and I was constantly attacked for not wanting to pay the full amount. But admittedly it is a very nice guest house and the rooms were clean and tidy and with the right management I hope they improve

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Thys C - Sep 2016
Overall rating
Cleanliness
4/5
Service
2/5
Location
2/5
Safety
1/5
Value for money
2/5
Thys C
Family with teenagers

Netjies en skoon.

Ongelukkig het ons nie handdoeke gehad nie en moes daarvoor vra. Volgende oggend was die kombuis personeel so luidrugtig. Dis nogal onaangenaam om so wakker te word. Saterdag middag 16:00 toe ons vir funksie wil stort was daar geen water. Besef die dorp het 'n waterprobleem, maar moet jou dan nie oopstel om gaste in te neem en nie voorsiening maak nie. Selfs 'n emmer met water om die toilet te spoel sou gehelp het. Beslis nie 'n plek waar mens rustig weg van die geraas kan ontspan nie. Dalk 'n lekker kuierplek vir die wat om die kroeg wou kuier. Beslis nie vir 'n familiekuier nie.

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Neat and clean.

Unfortunately we didn't have any towels and had to ask for it. The next morning the kitchen staff kicked up a racket. Quite unpleasant to wake up like this. When we wanted to shower at 16:00 to get ready for the function there wasn't any water. I realise the town has a water issue, but don't accept guests and then inconvenience them. A bucket with water to flush the toilet would have helped a lot. Definitely not a place where you can relax far away from the noisy city. Maybe a nice place to socialize for people who want to kuier at the bar. Definitely not for families.

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Bella Rosa Guest House 's response

More,
Wil net omverskooning vra vir die ongerief wat U mee gemaak met U verblyf .
Dankie vir die terug voer hier is nie waater in die heele Ficksburg distrik nie, dus het ons gespook om die goed gewas te kry.Daar is nie n schedule vanaf die plaaslike Munispaliteit oor die waater tye nie.
Ons het ook n tuin troue gehad 1 uur die middag hule is wel na n ander venue vir die onthaal .
Ons het n vol gaste huis gehad die bruid se famile het oor geslaap. Hule kon geraas gemaak het toe hule terug is by die gaste huis .
Dit is nie n elke dag ding nie.
Dankie dat vir U inligting van die probleeme ons kan net verbeeter op wat ons hoor.

Vriendelike Groete

Bella Rosa Guest House
From
From R 780
per night (sleeps 2)
From
R 780
per night (sleeps 2)
Make a Booking
  • Capacity: 30 people
  • All ages welcome
  • Check-in: 14:00 to 20:00
    Check-out: 10:00
  • Address: 21 Bloem Street, Ficksburg, 9730, Free State
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAAJGFmNjE2MzcxLWYwNGMtNGU5OS1hMGZkLTM4ODgyNTc4ZjJmYw?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R780 per night (sleeps 2) 46 5 1 4 21 Bloem Street Ficksburg 9730 Free State 021 201 8900 14:00-20:00 10:00 -28.873407824406 27.872721591402
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