Bentley On The Beach
Review Summary
Roxane T - Aug 2024
Overall rating
Beautiful stay.
Bentley On The Beach 's response
Hi Roxanne, it was a pleasure to host the two of you. Do hope to see you again. So glad that you enjoyed yourself; thank you for the review.
Morne V - Mar 2024
Overall rating
Fantastiese uitsig, goed geleë en vriendelike personeel.
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Fantastic view, well located and friendly staff.
From the moment I walked in I was warmly welcomed, the rooms are spacious and tidy and the breakfast was delicious! Will book there again anytime.
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Bentley On The Beach 's response
Hallo Morne. Dankie man... nie gedink ons verdien al daai sterre nie. Dit maak mens nederig voel. Dankie nogmaals vir jou lekker persoonlikheid en kuier. Ons hoop om jou definitief weer gou hier te sien. Robert en Span.
Jan K - Sep 2023
Overall rating
Kom vir seker weer terug.
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Will definitely come back again.
Very nice place with a breathtaking view. Always someone available to help you with something if needed. Even got a baby cot for our room for our little son. Will definitely come back again.
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Gb J - Jul 2024
Overall rating
Kraakvars, silwerskoon kamer en badkamer. Wonderlike see-uitsig en goed geleë.
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Crisp, spotless room and bathroom. Wonderful sea view and well located.
We had a wonderful stay! The host received us very kindly and made us feel at home and even gave us two signed CDs. We will definitely visit again!
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Bentley On The Beach 's response
Hi julle twee. Dankie vir die kuier en die mooi resensie. Sien julle gou weer. Roberto en span
Kobus N - Apr 2024
Overall rating
Enjoyable, friendly welcome from staff.
Bentley On The Beach 's response
Dankie vir jou kuier, Kobus, en ook vir die nota dat die 'Cleanliness' nie 5 sterre was nie. Nogmaals dankie vir die 4! Ons gee dringend aandag daaraan aangesien ons 'n 5 ster veral op daai een wil hê. Sien binnekort weer. Robert
Tsele M - Jan 2024
Overall rating
It was wonderful.
Bentley On The Beach 's response
Hi Tsele, sorry for my late reply, but better late than never. Thanks for your wonderful review. We will attend to the things you mentioned. I actually started here in January and am fully occupied with just that. Hope to see you soon. Robert and Team
Glenn N - Jan 2024
Overall rating
Excellent.
Bentley On The Beach 's response
Thanks, Glenn. Glad you guys enjoyed your stay with us. Would love to see you back. Robert (new manager)
Herman C - Jun 2024
Overall rating
Ek sal Bentley on the beach aanbeveel.
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I would recommend Bentley on the beach.
Bentley on the Beach was a pleasant stay destination. Amazing view with great service. Breakfast was pleasant and WiFi was adequate.
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Bentley On The Beach 's response
Herman, so bly jy het lekker gekuier. Hoop om jou spoedig weer te ontvang. Roberto
Adilia D - Sep 2024
Overall rating
Very pleasant.
Bentley On The Beach 's response
Hi Adilia, thanks for spending time with us. You were that noisy bunch that really laughed so much the whole place was in a good mood. We need more guests like you. Love and see you soon again.
Robert and Team
Rene L - Dec 2023
Overall rating
Lekker ligging maar fotos misleidend.
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Nice location but photos are misleading.
Very friendly service. The breakfast is very nice, just little. The location is perfect. The photos are not what the place really looks like. The photos are misleading. The place is quite outdated. Lots of potential for improvement. Rate is too much for what one gets.
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Christof S - Jul 2023
Overall rating
Ondergemiddeld.
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Below average.
Owner and staff were very friendly. The property is terribly neglected and I could clearly see that little to very little maintenance has been done for a very long time. Fortunately, the location was very good. I was very disappointed that a place with so much potential is so neglected and that basic maintenance is not even done.
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Carol J - Jan 2023
Overall rating
Beautiful view from the deck, but the place is very outdated. Staff were friendly. Definitely not 4 star.
Bentley On The Beach 's response
Dear Carol,
We have enjoyed a very busy season after a scary start due to adverse beach publicity. The only complaint we received is from Carol Jordaan. They booked during Covid so got a greatly reduced tariff. All the other guests paid the full tariff and thankfully had no complaints. I had friendly chats with the Jordaans during their stay and sadly these issues were not raised. Since these were minor issues I certainly would have attended to them straight away. They did tell me the previous place they had come from was lacking in maintenance. I explained that most tourism accommodation establishments had suffered for almost 2 years with dramatically reduced income and huge costs during Covid. Perhaps most maintenance was put on hold. I explained that we too had been under pressure but still we have completed about 90% of our maintenance, albeit we still have a few things to do as maintenance never ends.
Here is feedback on her complaint;
The fan was switched off at the plug because the air-conditioning was available and working.
The bedside lamps are ceiling spotlights with a switch on either side of the king bed. We should have pointed this out when booking in, which is our usual practice.
We do apologise about the towel rail which somehow slipped our attention as it
was in for repairs, this has been attended to.
The broken toilet seat was immediately replaced.
Instead of placing the soap on the soap rack in the shower it exists, where people might not see it, we prefer to place it on the bathmat at the shower door.
We thank her for bringing these matters to our attention and new staff have been trained in this regard.
Jakes H - Aug 2023
Overall rating
Regtig nie aangenaam nie, nie vir die prys nie.
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Really not pleasant, not for the price.
Sink cracked, toilet seat broken, serious urgent maintenance required. Light switch next to the shower! Not even a bottle of water in the room, 2-point plug sitting behind the bed, not cleaned there for years. Leaving early the next day, thanks for the packed lunch because we didn't have breakfast, but the apple was rotten.
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Bentley On The Beach 's response
I am so embarrassed, My handyman/plumber, arrived to change the cracked basin and light switch cover. I spoke to him on arrival. I didn’t know he had gone off ill. He is so reliable. I took for granted that the room was ready as my staff would have cleaned up after the plumber. I apologise profusely and would be grateful if he would accept a complimentary room as an apology.
Eben H - Jul 2023
Overall rating
Dit wat op die foto's verkoop word is 'n klug.
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What is being sold in the photos is a hoax.
Guesthouse screams for maintenance and attention. Get the feeling of a place on its last legs.
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Bentley On The Beach 's response
Eben and his wife arrived (a lovely couple). They had booked a small sea-facing room. On arrival they said they would prefer another larger sea-facing room, we were able to make the change. They appeared very happy. I spoke to them on arrival and every morning, they never indicated they were dissatisfied. I am sorry as I most certainly would have attended to any concerns.
George B - Aug 2022
Overall rating
Waarde vir geld en baie vriendelike diens.
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Value for money and very friendly service.
I will definitely visit Bentley On The Beach again.
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Willie K - Jul 2022
Overall rating
Heerlik welkom gevoel en gebly. Personeel baie vriendelik en behulpsaam. Die uitsig oor die see is 'n belewenis.
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Felt very welcome and stayed. Staff very friendly and helpful. The view over the sea is an experience.
Clean towels every morning and the rooms are cleaned every morning. Nice breakfast included. Delicious treat. Definitely worth a second visit.
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Paulinah T - Mar 2022
Overall rating
Beautiful, fun filled, reserved and most of all an amazing experience to enjoy our holiday at.
Ursula V - Feb 2022
Overall rating
Awesome!
Kgolagano Kealeboga T - Jan 2022
Overall rating
Perfect.
Les T - Oct 2022
Overall rating
Well received even though we were late. The staff are very courteous and accommodating.
Bentley On The Beach 's response
Hi Les, Thank you for your kind words. We really do hope you will stay here again.
Regards,
Shirley
Tania R - Jun 2022
Overall rating
Dit was aangenaam.
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It was pleasant.
Will definitely stay there again.
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Austin S - Aug 2022
Overall rating
Beautiful view of the sea, a place to stay at.
Naomi L - Feb 2022
Overall rating
The location is amazing! The breakfast is lovely. The place needs maintenance. It's a bit "flat" once in the room. However, the staff are very friendly and very helpful.
Quinten G - Jul 2022
Overall rating
Clean and friendly.
Lozien J - Mar 2022
Overall rating
Wonderlike ligging. Jy stap letterlik oor die pad na die strand. Ons slaapkamer het die see uitsig ten volle gehad. Jy kan selfs die branders hoor breek vanuit jou slaapkamer.
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Wonderful location. You literally walk across the road to the beach. Our bedroom had a full sea view. You can even hear the waves breaking from your bedroom.
There are only a few things that need to be upgraded, such as the bath and shower room. It's neat but lacks a modern feel. Otherwise, the bed linen, cutlery and room were very clean. Wow and the view was heavenly! Will definitely book my room again.
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Camjet (pty) Ltd I - Aug 2022
Overall rating
Love the friendly staff.
Charl L - Mar 2022
Overall rating
Good.
Ralize L - Aug 2022
Overall rating
Disappointing.
Anonymous Guest - Aug 2022
Overall rating
Really
Pretty. But nowhere near the photos they advertise. It was shocking how different the two were. There are funny people all night in front of the place in the street. Plus there were people who seem to use room for hour and drive. Plus there was only staff on arrival. The doors are not locked either.
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Anet B - Sep 2021
Overall rating
It was awesome, neat and tidy.
Jacques V - Aug 2021
Overall rating
Breathtaking views. Everything you need and more!
Taolelo B - Jun 2021
Overall rating
It was superb, we enjoyed every moment.
Zandile M - Jun 2021
Overall rating
All I can say is: What a marvelous place it is. I’d definitely book at Bentley anytime.
Pamela C - May 2021
Overall rating
A home away from home, spectacular.
Read moreHein P - May 2021
Overall rating
Waarde vir geld en hulpvaardige personeel.
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Value for money and helpful staff.
The B&B meets expectations 100% and even exceeded them by hosting an additional guest for a business breakfast.
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Yolandi P - Apr 2021
Overall rating
Baie lekker.
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Very nice.
Very neat and beautiful sea view.
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R V - Apr 2021
Overall rating
Beste kuier reg by see in 'n lang ruk!
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Best visit right by the sea in a long time!
Value for money, the location right on the beach what more could you want? Udo and his staff very friendly and helpful, service was top notch. Nice area to explore, close to all the necessary shops, shopping centers don't have to drive far!
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Andrew D - Mar 2021
Overall rating
Staff were amazing and friendly.
Carl C - Mar 2021
Overall rating
Brilliant service, friendly staff and manager.
Janie B - Mar 2021
Overall rating
Netjies en goeie diens. Baie vriendelik!
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Neat and good service. Very friendly!
Very friendly, tidy room and good service.
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Kevin G - Mar 2021
Overall rating
Dit was baie lekker gewees.
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It was very nice.
The accommodation was neat, clean and the people friendly. The breakfast was also very nice.
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Dian D - Feb 2021
Overall rating
Baie lekker, sal enige tyd weer teruggaan.
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Very nice, would go back again anytime.
It is peaceful and private.
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Jason V - Jan 2021
Overall rating
Comfortable, relaxing, delicious breakfasts, and clean.
Louise S - Jun 2021
Overall rating
Pragtig, netjies met baie vriendelike en behulpsame personeel.
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Beautiful, tidy with very friendly and helpful staff.
Love the delicious breakfast and clean linen every day. Location excellent. Beautiful sea view. Might just plan with power outages. Sit in the dark with an old cherry. Can also work on their braai area and with a light available there.
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Pieter V - Mar 2021
Overall rating
Vriendelike mense.
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Friendly people.
It was very neat and the breakfast was delicious.
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Leon S - Apr 2021
Overall rating
Uitstekend!
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Outstanding!
The manager and his staff were very accommodating with my baby boy's needs.
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Syra S - Nov 2021
Overall rating
Friendly, clean, we spontaneously stayed an extra night.
Corinne M - Apr 2021
Overall rating
Value for money.
Carolina H - Oct 2021
Overall rating
Heerlik
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Delicious
The view from our room was fantastic. Although some resistance due to the salty sea air washed the guest house very neat and clean. The staff was very friendly and breakfast was delicious.
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Mike V - Sep 2021
Overall rating
All as expected for a business trip.
Hendrik J - Sep 2021
Overall rating
Ons het op 'n Saterdag oornag by Bentley on the Beach en was baie tevrede.
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We stayed overnight at Bentley on the Beach on a Saturday and were very pleased.
The view from our room on the sea side was beautiful. The patio with swimming pool is ideal for lazily relaxing and enjoying the sea view. Our room was well equipped, nice and big, clean and tidy, and comfortable. All equipment was in good working order. The variety at breakfast was a bit limited - no fruit - but nevertheless pleasant and well prepared. It's luxury accommodation in a luxury neighborhood very close to Umhlanga Rocks, and the price reflects that, but in my opinion it was worth the price for a nice treat.
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Addie B - Jun 2021
Overall rating
Great ‘wind-down’ place.
Rhynhardt H - Jun 2021
Overall rating
'n Paar verbetterings sal 'n massiewe verskil maak.
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A few improvements would make a massive difference.
The host is not present at all and leaves everything to staff and it is clear that with a little attention they could be fantastic.
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Surita K - Dec 2021
Overall rating
Ontvangsdame, swak diens, cleaning ladies baie goeie diens, plek het aandag nodig, nie 'n 4-ster nie.
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Receptionist, poor service, cleaning ladies very good service, place needs attention, not a 4 star.
Photo is deceiving of guest house, the owner's house next to the guest house, the breakfast is nice but basically the same every day, no variety. The place needs work to keep it up to standard for 4 star. The sun loungers on the wooden deck are broken. I would not recommend Bentley, not until upgrades and restorations are done. Curtains in room D are torn, hanging piecemeal on rails.
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Joe G - Oct 2021
Overall rating
Not the worst, but has poor management and the place needs maintenance.
Patrick B - Sep 2021
Overall rating
Plek nie wat verwag was vir bedrag betaal.
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Place not what was expected for amount paid.
Breakfast was not up to standard. Room was not too clean. Tea was out of the question and neither were tea spoons. The hot water in the morning was very cold.
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Charles C - Nov 2020
Overall rating
Netjies en goeie sakeligging.
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Neat and good business location.
Room was very neat with all facilities. Pool with sea view. Staff were very friendly and helpful.
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Paul S - Aug 2020
Overall rating
Fantasties.
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Fantastic.
Very nice food. Beautiful view. Great service. Very friendly. Affordable.
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Stella N - Dec 2020
Overall rating
Nice place with friendly staff.
Lynnette B - Sep 2020
Overall rating
Baie mooi uitsig.
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Very nice view.
Nice to wake up to the sound of the waves.
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Bentley On The Beach 's response
Dear Lynnette,
It was our pleasure to host you. We look forward to welcoming you back in future.
Best regards,
Udo
Robert D - Oct 2020
Overall rating
Aankoms vriendelik, gee meer aandag aan netheid en kombuispersoneel.
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Arrival friendly, pay more attention to cleanliness and kitchen staff.
Microwave was dirty on arrival and not cleaned for 4 days. Front door gives problems and balcony door cannot close at all. Curtains are missing 3 hooks and hang completely askew. Kitchen staff come to take order and bring the wrong food every morning, talk so loudly and make incredible noise while working. Good for overnight but won't be able to stay long.
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- Capacity: 22 people
- All ages welcome
-
Check-in: 14:00 to 18:00
Check-out: 10:00 - Address: 19 The Promenade, Glen Ashley, Durban North, 4051, KwaZulu-Natal