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Cape Surprise

12 reviews
Self Catering

Review Summary

4.3 out of 5from 12 reviews for Cape Surprise
Cleanliness
4.3/5
Service
3.8/5
Location
4.6/5
Safety
4.7/5
Value for money
4.3/5
Elma N - Apr 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Elma N
Family with teenagers

Goed geleë en ruim verblyf .

Die woonstel is baie goed geleë, naby winkels en die strand met 'n gevoel van veiligheid. Ons het baie lekker gebly. Ons was net verras met die feit dat ons toegang moes betaal en vir elekrisiteit.

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Well located and spacious accommodation.

The apartment is very well located, close to shops and the beach with a sense of security. We had a very nice stay. We were only surprised with the fact that we had to pay entrance and for electricity.

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Cape Surprise 's response

Goeie dag Elma,
Baie dankie vir die positiewe terugvoering, dit is altyd lekker om te weet dat gaste dit geniet om by ons plekkie oor te bly.
Neem asb kennis dat die permit- en kragfooi duidelik in ons eposse aan jul gekommunikeer is.
Vriendelike groete.

Cape Surprise
Eric M - Oct 2018
Overall rating
Cleanliness
5/5
Service
2/5
Location
5/5
Safety
5/5
Value for money
5/5
Eric M
With friends

Good Position and good size, poor service from agent

All good, but service from agent poor, DStv did not work on arrival and took a full day to resolve. Fridge/cooler did not work, diabetic family member had insulin to keep cool and this was a problem. It spoilt the arrival and first couple of days.

Cape Surprise 's response

Thank you for your review, Eric.

Glad to hear that you enjoyed the spacious flat. We regret that you did not enjoy your stay to the fullest but would also like to inform you that you were very unlucky to be there at the moment that our (nearly new) fridge gave problems. This is not something one can predict. We tried everything but could not get any person to repair it immediately due to a part to be ordered. In the meantime, there was a smaller bar fridge in the flat.
We greatly hope that we will be able to make this up to you on your next visit to Cape surprise.
We always strive to offer the best service and facilities to all our guests.

Kind regards.

Cape Surprise
Tanya V - Sep 2018
Overall rating
Cleanliness
4/5
Service
3/5
Location
5/5
Safety
5/5
Value for money
4/5
Tanya V
Family with young children

Ons wou nie huistoe kom nie!

Die estate was beautiful, ons het oggend stappies geniet deur die straatjies, en opgeeïndig op die strand, want dis so naby aan die huisies. Die huis waarin ons gebly het was so gemaklik, veral met 5 maande oue baba, en ons het die mooiste uitsig in die oggende gehad van ons slaapkamer af. Ons sal enige tyd weer teruggaan. Elke sent werd. Dankie!

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We didn't want to come home!

The estate was beautiful, we enjoyed morning walks through the streets, and ended up on the beach, because it's so close to the houses. The house we stayed in was so comfortable, especially with a 5 month old baby, and we had the most beautiful view in the mornings from our bedroom. We would go back again anytime. Worth every cent. Thank you!

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Cape Surprise 's response

Goeie dag Tanya
Baie dankie dat julle Cape surprise se ligging en sekutiteit vol punte gee. Ons is bly dat jul die huis, uitsig en omgewing kon waardeer. Ons werk ook graag aan ons diens tot voordeel van ons gaste vir 'n onverbeterlike ervaring. Jul is enige tyd weer welkom. Groete

Cape Surprise
Anonymous Guest - Jun 2018
Overall rating
Cleanliness
3/5
Service
3/5
Location
4/5
Safety
3/5
Value for money
2/5
Anonymous Guest
Family with teenagers

Comfortable.

I would recommend Cape Surprise for adults, it's not suitable for a family with young children or teenagers.

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Stephanie P - Oct 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Stephanie P
Family with teenagers

It was the best Cape town experience ever, kids enjoyed the view and stay.

Our experience was unbelievable. What we saw on the pictures was exactly what we got and a little more, from the entry at the gate with the friendly security service to the day's we spent on the beach we made good memories. Access was a joy too and from the beach.

Cape Surprise 's response

Dear Stephanie, many thanks for taking the time to write such a glowing review of our little spot in Strand. We value each and every response our guests submit.
We are delighted to hear that you made good memories. It really puts into perspective just what a great country South Africa is.
Thank you for choosing Cape Surprise.

Cape Surprise
Floyd C - May 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Floyd C
Family with teenagers

Vrek lekker verblyf.

Die akkommodasie was een van die bestes wat ons as 'n gesin kon geniet. Ons het tienerdogters en ons kon lekker saam kuier maar het terselfdertyd ons eie space, ons het nie een keer in mekaar se pad gevoel nie. Dis te danke aan die lekker spasie wat elkeen van ons kon hê. Die geriewe was aangenaam, ons het die veilige parkering asook dat dit 'n Gated Community is werklik geniet. Ons was aangenaam verras om so waarde vir geld te kon geniet. Ons kom definitief terug en sal dit hoog aanbeveel by familie en vriende.

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Very nice accommodation.

The accommodation was one of the best that we have had as a family. We have teenage daughters and we had a nice time together but still had our own space, we didn't feel in each other's way. It is because of the nice space that we all had. The facilities were pleasant, we really enjoyed the safe parking and gated community a lot. We were pleasantly surprised to enjoy such value for money. We are definitely coming back and highly recommend it to friends and family.

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Cape Surprise 's response

Hallo julle, baie dankie vir jul positiewe terugvoering. Ons is baie bly dat jul die tydjie by Cape Surprise geniet het. Ons hoop om julle iewers in die toekoms weer terug te kan verwelkom.

Cape Surprise
Hettie T - May 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Hettie T
Family with young children

Awesome. Lekker gebly, als wat ons nodig gehad het is in woonstel. Dit het soos ons eie plek gevoel. Ons het baie lekker gebly.

Cape Surprise is die plek om tuis te gaan. Sal dit aanbeveel.

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Awesome. Enjoyed. Everything we needed was in the flat. Felt like our own place.

Cape Surprise is the place to go. Would recommend.

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Cape Surprise 's response

Baie dankie Hettie. Dit is heerlik om te weet julle het dit geniet en dat julle gelukkig was.

Cape Surprise
Francois O - Jul 2017
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Francois O
Family with young children

Baie lekker.

Baie betroubare mense, ek het ringe van my en my ID daar vergeet en hulle het dit vir my gestuur.

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Very nice.

Very reliable people, I forgot my rings and my ID there and they sent them to me.

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Cape Surprise 's response

Baie dankie Francois, ons hoop ons sien julle gou weer. Die wete dat gaste lekker gebly het en vertroue in ons het, is altyd 'n riem onder die hart.

Cape Surprise
Theo J - Jul 2017
Overall rating
Cleanliness
4/5
Service
3/5
Location
5/5
Safety
5/5
Value for money
4/5
Theo J
Family with teenagers

Baie lekker.

Die verblyf was lekker, maar hoekom moet ek betaal vir die toegang en krag. Ek het mos klaar betaal vir die plek.

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Very nice.

The accommodation was nice, but why do I have to pay for access and electricity. I have already payed for the place.

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Cape Surprise 's response

Dankie vir jou terugvoer Theo.
Ek is bly jul het geniet.
Dis jammer dat jy omgekrap is, maar onthou asb, dat dit duidelik vooraf geadverteer en gekommunikeer is. Aangesien die plekkie binne-in 'n golf sekuriteits langoed is, is dit reels wat deur hulle vasgemaak word. Vriendelike groete.

Cape Surprise
Charmaine O - Nov 2017
Overall rating
Cleanliness
3/5
Service
2/5
Location
2/5
Safety
4/5
Value for money
4/5
Charmaine O

Dit was 'n ruim woonstel met al die geriewe om 'n mens se verblyf aangenaam te maak.

Die naam Cape Surprise was verwarrend, want ons het 'n woonstel met die soortgelyke naam gesoek. Die ontvangs was nie so warm en behulpsaam nie, maar die ruim woonstel en uitsig het opgemaak hiervoor. Die beddegoed en woonstel was mooi skoon maar die kombuisware bv. rasper, van die borde, glase, eetgerei ens. was nie baie skoon nie. Die woonstel is nie naby winkels geleë nie wat beide voordelig en nadelig is. Voordelig, want dit is rustig en geen gewoel nie, en nadelig want 'n mens kan nie gou stap om iets te ete of drinke te kry nie. Jy moet ry om by winkels uit te kom.

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It was a spacious apartment with all the facilities to make one's stay pleasant.

The name Cape Surprise was confusing because we were looking for an apartment with a similar name. The reception was not so warm and helpful, but the spacious apartment and view made up for this. The bedding and apartment were pretty clean but the kitchenware e.g. grater, from the plates, glasses, cutlery etc. was not very clean. The apartment is not located near shops which is both advantageous and disadvantageous. Advantageous, because it is peaceful and no hustle and bustle, and disadvantageous because one cannot walk quickly to get something to eat or drink. You have to drive to get to shops.

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Cape Surprise 's response

Goeiedag Charmaine,

Baie dankie vir jou terugvoer, ek is baie bly om te sien dat julle dit geniet het.

Dis jammer dat julle die diens negatief ervaar het. Dit is egter 'n groot uitdaging as gaste bespreek en nie hul eposse en SMSe lees nie aangesien alle relvante inligting daarin aangebring is.

Dankie vir die laat weet oor die kombuisware. Dit is dadelik opgevolg en ons vertrou dat dit vorentoe nooit weer 'n probleem gaan wees nie. Jammer vir die ongerief veroorsaak.

Wat die ligging aanbetref - Ons is binne-in 'n veilige golflandgoed geleë, sowat 50m vanaf die strand, met 'n see- en berg uitsig, Reg langs ons is 'n Ocean Basket restaurant. Sowat 7 minute se stap, of binne 1 minuut se ry, is daar 'n OK Bazaar supermark, asook verskeie ander restaurante en winkels.

Vriendelike groete,
Cape Sunrise

Cape Surprise
Elana S - Oct 2016
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
5/5
Elana S
Family with young children

Heerlik!

Die woonstel is pragtig geleë en baie goed toegerus. Toegang tot die see was veilig en baie naby. Ons sal vir seker weer hierdie woonstel gebruik as ons in die Strand is.

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Lovely!

The flat is beautifully located and well equipped. Access to the beach was safe and nearby. We would definitely use this flat again when we visit Strand.

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Cape Surprise 's response

Dankie Elana. Julle is altyd weer welkom.

Cape Surprise
Marlene S - Sep 2015
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
5/5
Marlene S
With friends

Ons het baie lekker gebly.

Bekostigbare woonstel vir 'n gesin. Daar is 'n groot leefruimte. Ek sal weer daarvan gebruik maak.

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We had a very nice stay.

Affordable apartment for a family. There is a large living space. I will use it again.

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Cape Surprise 's response

Baie dankie vir jul positiewe terugvoering.
Ons is bly jul het die verblyf geniet.

Groete,
Carolien

Cape Surprise
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12 reviews
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  • Capacity: 6 people
  • All ages welcome
  • Check-in: 14:00 to 20:00
    Check-out: 09:00
  • Address: Saint Andrews Drive, Berg & Zee, Strand, 7140, Western Cape
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https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAA5bd76a75d9df9dc3d399a1b69bc84572e9c802dd2d0302a9c94a4d5daca5681317b9340de8f08cb064bba7cca8671fc109ec?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 was R850 nowFrom R765 per night (sleeps 6) 12 5 1 5 Saint Andrews Drive Berg & Zee 7140 Western Cape 021 201 8900 14:00-20:00 09:00 -34.126224688523 18.834739923477