Berghaven Log Cabin
Review Summary
Guy O - Jul 2022
Overall rating
Memorable.
Marinda H - Jan 2022
Overall rating
Kommunikasie goed, maar Met bietjie TLC kan ons lekkerder bly. Binnefoto's nie dieselfde nie.
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Communication good, but With a little TLC we could have a nicer stay. Interior photos not the same.
See stars.
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Suzanne S - May 2022
Overall rating
Lekker verblyf, maar log cabin kort baie regruk.
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Nice stay, but log cabin needs a lot of straightening.
The stove is not working, and there is a lack of extra blankets. The covers on the sofas are dirty, walls are dirty, everything needs TLC.
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Morne S - May 2021
Overall rating
Very nice.
Gary S - Apr 2021
Overall rating
Heerlik. Heerlik.
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Delicious. Delicious.
We really enjoyed our stay in the log house. Will stay there again next time.
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Pierre D - Mar 2021
Overall rating
The owners were very friendly & accommodating.
Berghaven Log Cabin 's response
Thank you for taking the time to review Berghaven, I am glad you enjoyed your stay and we look forward to having you back sometime.
Lizelle D - Mar 2021
Overall rating
Lekker aangename kuier!
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Have a nice visit!
Very nice surroundings, we had a nice barbecue even though it was raining.
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Ronel D - Jul 2021
Overall rating
Was uitstekend.
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Was excellent.
Photos on website are unfortunately old. A few things have changed, and maintenance has lagged behind.
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Johan H - Dec 2021
Overall rating
Was teleurgesteld in die eenheid.
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Was disappointed in the unit.
Short interview. Unit needs to be upgraded and properly cleaned. Shower in lower room and upstairs very dirty. Stove also very dirty.
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Sjani D - Jun 2019
Overall rating
Baie gerieflik.
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Very convenient.
We lacked nothing in this excellently equipped house, only stayed one night but could have stayed longer.
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Calima V - Mar 2019
Overall rating
Baie aangenaam.
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It was great.
It was a great stay. Well equipped and neat.
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Jaco B - May 2019
Overall rating
Flippen nice!
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Flippen nice!
Sophie you are a fantastic person and thank you very much for your lovely place you borrowed to us over the weekend, many memories cherished, thank you so much that we were able to book in earlier, we really appreciated it. Berghaven has everything you need, it's neat and a very cosy place. There was really nothing we could complain about. I would definitely recommend you, 10/10 to you, hope to see Berghaven again soon.
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Reta R - Jan 2019
Overall rating
Ruim en baie billike tariewe. Pragtige uitsig.
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Spacious and very reasonable rates. Beautiful view.
Very cute place, sorry our whole family wasn't there. Would like better security for our vehicle. Can recommend it for sure!
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Yolande F - Mar 2019
Overall rating
Gemaklik.
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Comfortable.
Spacious and very beautiful. Close to the road.
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Frederick B - May 2019
Overall rating
Baie goed.
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Very good.
Very enjoyable, affordable stay.
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Douw V - Jun 2019
Overall rating
Netjiese skoon huis.
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Neat clean house.
The accommodation is value for money.
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Otto N - Apr 2018
Overall rating
Fantastiese lekker plek met mooiste uitsig.
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Fantastic nice place with the most beautiful view.
Well equipped house - 3 bedrooms upstairs - one a bit small but suitable for 2 children for example. Had a wonderful stay. There is nothing missing, everything is provided, clean and tidy. Will definitely come again.
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Berghaven Log Cabin 's response
We are so pleased you enjoyed your stay with us. I look forward to having you back.
R C - Mar 2018
Overall rating
Uitstekend, aangenaam, verfrissend.
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Excellent, pleasant, refreshing.
Very pleasant reception by owner, constant good communication. Extra effort with directions. The place makes you feel at home, everything is neat and clean. Pillows etc. is also washed and does not have human odors. Great care was taken not to be cold at all on cold days, and that's exactly how it was. It was cold and rainy, wood was ready for the fireplace and in the letter where to buy wood we would be out of wood. Although asbestos heaters were cracked against walls, they worked and broke the cold. There were extra heaters in the cupboards. We had a wonderful stay and slept. There was everything and more we needed, like a nice little coffee machine, hairdryer. It was a really pleasant experience with a friendly owner who is concerned about the well-being of her guests.
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Berghaven Log Cabin 's response
Thank you so much for taking the time to review Berghaven and for staying with us. I am glad you enjoyed your stay.
Rouxlé M - Jan 2018
Overall rating
Cozy little cabin!
Estelle B - Dec 2018
Overall rating
Ideaal vir oorslaap met 'n mooi tuin en uitsig.
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Ideal for an overnight stay with a nice garden and view.
Very nice stay for one night and ideal for a sleepover.
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Nolwazi N - Oct 2018
Overall rating
We had a pleasant stay.
Elmo V - Jul 2018
Overall rating
Ek sal die verblyf enige tyd aanbeveel.
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I would recommend the accommodation anytime.
We really enjoyed the stay. It was very clean and tidy and had a nice stay. I would recommend the view and the log house.
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Berghaven Log Cabin 's response
I am so glad you had a good stay with us. Thank you for taking the time to review Berghaven.
Henlie S - May 2018
Overall rating
Baie mooi, binne en buite.
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Very beautiful, inside and out.
The traffic at night is quite disturbing and can be a bit annoying. Otherwise it was very nice and beautiful. The friendly service of Sophie was truly a belt under the heart.
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Marcell N - Apr 2018
Overall rating
Good venue with sufficient space, close to everything.
Colette N - Jul 2018
Overall rating
Die omgewing is pragtig, maar die verblyf was effens teleurstellend.
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The surroundings are beautiful, but the accommodation was slightly disappointing.
We disappointed, as we had high expectations of the weekend. DVD player, daily cleaning services, gas grill and comfortable furniture in the living area are mentioned on the website, but this was not the case. The furniture was old and shabby. When you sit down on the sofa, you fall between the seats. In some places the curtains are off the rails, the carpet is obviously broken. The owner offered her DVD player when asked, but we didn't want to inconvenience them. We were informed the day before we left for Underberg that the gas grill was broken. However, there is also an ordinary braai, but there is no shelter around the braai, which makes cozy gatherings around the fire impossible. The place has a lot of potential, but I feel it needs some attention.
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Berghaven Log Cabin 's response
Hi Colette,
Sorry you were disappointed with your stay, I wish you had bothered me, I would have sorted it out for you no problem at all.
Thank you,
Sophie
Jandre V - Jul 2017
Overall rating
Perfekte huis vir 'n wegbreek.
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Perfect home for a getaway.
This really was a gem of a place and all I regret is that we didn't stay there for a week instead of just one night. The owner was also very nice by accommodating us 3 hours earlier than check-in time and even brought us the house keys while we were enjoying breakfast in Underberg. The house itself is brilliantly laid out providing you with everything you could possibly need. Rooms and beds were professionally prepared, making you feel right at home from the start. There are enough beds to easily accommodate larger families as well as the 2 bathrooms which make it easier. The fireplace between the kitchen and TV room quickly transformed the cold Underberg world into a warm cozy atmosphere. We will definitely go back again if we ever travel to that part of the world again. Many thanks to Sophie (the owner) who received us so kindly.
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Izak S - Mar 2017
Overall rating
Salig, rustig en stil met mooi uitsig. Alles is daar wat benodig word.
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Blissful, peaceful and quiet with a gorgeous view. Everything you need is there.
Place was available on time. Clean, neat, tidy. Very small extra things that matter like hand soap, dish soap, wood for the fireplace, airfreshener that smells nice, a hair dryer, two prong plugs. Too many to mention. We will definitely recommend Berghaven and will make use of it again in the future. Thank you.
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Emmse B - Jul 2017
Overall rating
Pragtige huisie wat alles bied wat 'n mens benodig.
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Beautiful house with everything you need.
Even with a wheather forecast of - 1 º C we were never cold. The little house is very neat and well equipped.
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Jaco V - Apr 2017
Overall rating
Verblyf was perfek en eienaars was ongelooflik behulpsaam nadat ons motor probleme ondervind het en hul ons kom help het 10 uur die aand.
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Accommodation was perfect and owners were incredibly helpful after our car had problems and they came to help us at 10 o'clock in the evening.
I can recommend Berghaven with great ease. The house was well equipped with all necessary equipment and nearby shops. Owner and her husband went out of their way to help us during car problems that left us 50 km from Berghaven. Accommodation is value for money.
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Peregrine J - Dec 2017
Overall rating
Netjies en skoon!
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Neat and clean!
Lovely stay, beautiful surroundings, was a bit wet and cold!
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Berghaven Log Cabin 's response
Thank you for taking the time to review Berghaven. I am glad you enjoyed your stay. Sorry the weather wasn't nice.
Take care and hope to have you back sometime in the future.
Kind Regards
Sophie
Colette D - Jul 2017
Overall rating
Heerlik vir groot groep.
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Great for large group.
Nice and neat. Perfect for larger group.
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Anonymous Guest - Dec 2017
Overall rating
Excellent place.
Too close to the main road and it would help if they kept an iron in the unit. However, we enjoyed our stay.
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Jackie M - Aug 2016
Overall rating
Dit is 'n netjiese en gerieflike selfsorg-gastehuis wat jou alles en nog meer bied.
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It is a neat and comfortable self-catering guesthouse that offers you everything and more.
We were pleasantly surprised with the quality of Berghaven's accommodation as well as Sophie's friendliness and helpfulness. It truly is value for your money. Neat, clean and comfortable. We were there during winter but it was cosy, sheltered from the cold with a fireplace for which they provided wood, heaters in every room as well as electric blankets on the beds. I will definitely stay there again.
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Kobus C - Aug 2015
Overall rating
Gemaklik, netjies en sentraal geleë vir 'n besoek aan die Drakensberge.
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Comfortable, tidy and centrally located for a visit to the Drakensberg.
It's very neat, clean and comfortable accommodation.
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Marcel Hamilton N - Nov 2015
Overall rating
Filthy, unpractical, unpleasant.
Berghaven Log Cabin 's response
I am so sorry to hear you experienced the problems above. There is no excuse for cleanliness and I will be taking this up to ensure this does not happen again. I appreciate you letting me know so that I can ensure this is rectified. We will also move the settee so that the bar stools can be used without the guests having to do this. I do hope you enjoyed your time in South Africa, and that you enjoyed other aspects of your holiday.
Ruth R - Dec 2015
Overall rating
We had a horrifying experience in an unsecured easily accesible guest house ever.
Read moreBerghaven Log Cabin 's response
I am sorry that Berghaven was not what you expected. I feel requesting an iron and ironing board at 11am on Christmas morning was unreasonable, especially when I said there was no housekeeping provided on Christmas day. I did mention that I would arrange one for you on 26 December, and get Mavis to iron your clothes. We do not provide iron and ironing board for guests, and it is also not mentioned on the listing that it is provided. I fully understood your request, but felt it was unfair to ask my staff to return to work to get the iron and ironing board for you on the day they had off to spend with their families.
I was not aware of children being in Mavis's room, and this is strictly not allowed. I would have appreciated you telling me this then so I could have spoken to her right away. I have spoken to her with regards to this, and she does deny anyone being in her room.
With regards to security, we do have a gate leading into the property, and I will get a padlock to lock it. The area is fully fenced. I understood someone came to the property with regards to enquiring about a car that had broken down on the road outside, but do not feel that is a security issue.
I will be taking your points seriously, and will definitely be getting a padlock for the gate to make guests feel a bit more secure. The alarm is in working order, and is easy to operate as the remote is given to you with the set of keys. There is no need to set it at night, but if you feel safer doing this you are more than welcome to do this. Mavis is there to show you how to work it, if you had asked she would have shown you. We do only use the alarm when there are no guests staying there.
I am terribly sorry your experience was not what you wanted, but we did try our best to make it as comfortable and safe for you as possible. It would have helped if you notified us of the issues so we could have rectified it during your stay.
Andre H - Jul 2014
Overall rating
Beslis die moeite werd.
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Definitely worth it.
We were kindly received. The place is spotlessly clean. We had a nice overnight stay. A great asset is the Spar shopping center which is within walking distance.
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Chantelle A - May 2014
Overall rating
Lekke!
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Leaks!
Just look at the stars below.
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Louwrens V - Feb 2014
Overall rating
Uitstekend.
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Outstanding.
A clean and tidy house. We will stay there again. Friendly owners!
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Nawawie B - Jan 2014
Overall rating
Verblyf was kort en ons was min by die woning, maar andersins uitstekend.
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Stay was short and we were little at the residence, but otherwise excellent.
The home was well maintained! Towels are not provided, so guests must bring their own.
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Deann Q - Feb 2014
Overall rating
Enjoyed our stay. Value for money.
Antonette H - Dec 2013
Overall rating
Excellent
Rian V - Oct 2013
Overall rating
It was awesome
Benita T - Oct 2013
Overall rating
Such a beautiful, quaint place.
Dirk S - Nov 2013
Overall rating
'n Pragtige eenheid!
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A beautiful unit!
Missed that there was not only some coffee and tea bags, sugar and milk. It's always nice when you arrive at your destination tired to be able to drink a little coffee right away.
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Chris M - Nov 2013
Overall rating
Awesome experience.
- Capacity: 8 people
- All ages welcome
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Check-in: 14:00 to 20:00
Check-out: 10:00 - Address: 17 Main Road, Underberg, 3257, KwaZulu-Natal