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Bergvallei Estates

Guest House

Review Summary

3.9 out of 5from 173 reviews for Bergvallei Estates
Cleanliness
4.0/5
Service
3.9/5
Location
3.9/5
Safety
3.8/5
Value for money
3.7/5
Aletta P - Mar 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Aletta P
With partner

Wonderlike plek.

Was heerlik om daar te oornag.

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Wonderful place.

It was lovely to spend the night there.

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Carmen C - May 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
5/5
Carmen C
Family with teenagers

It was a good night's sleep .

The room was clean and exactly like the pictures. We only spent one night as we went to a wedding in the area, so we weren't in the room very much.

Sthembiso N - Jan 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
5/5
Sthembiso N
On business

Peaceful place.

Awesome and very refreshing.

Hennie T - Sep 2024
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
4/5
Value for money
4/5
Hennie T
With partner

Verblyf is redelik basies maar was voldoende vir waarvoor ons dit benodig het.

Kamer was baie netjies en skoon al was dit redelik basies. Badkamergeriewe nie luuks nie maar voldoende. Daar was nie 'n yskas in die kamer nie, 'n yskas sal help. Daar was ook net koppies, geen borde en messe en vurke soos by die meeste ander gastehuise nie.

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Accommodation is quite basic but was adequate for what we needed it for.

Room was very neat and clean even though it was quite basic. Bathroom facilities not luxurious but adequate. There was no fridge in the room, a fridge would help. There were also only cups, no plates and knives and forks like at most other guesthouses.

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Felicia N - May 2024
Overall rating
Cleanliness
4/5
Service
3/5
Location
5/5
Safety
4/5
Value for money
4/5
Felicia N
With partner

All we needed at the right location!

Ideal for a quick night over after an event of sorts in the area.

Ethel F - Sep 2024
Overall rating
Cleanliness
3/5
Service
3/5
Location
4/5
Safety
4/5
Value for money
3/5
Ethel F
With friends

Vir my was dit net 'n oornag fasiliteit.

Die verblyf was aanvaarbaar, 'n mini yskas sou lekker gewees het.

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For me it was just an overnight facility.

The accommodation was acceptable, a mini fridge would have been nice.

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Marilize M - Jul 2023
Overall rating
Cleanliness
4/5
Service
5/5
Location
4/5
Safety
4/5
Value for money
4/5
Marilize M
Family with teenagers

Dit was mooi, skoon en aangenaam gewees.

Die personeel was baie vriendelik met ons aankoms. Die kamer was skoon en netjies. Daar was ekstra komberse vir die koue.

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It was beautiful, clean and pleasant.

The staff was very friendly upon our arrival. The room was clean and tidy. There were extra blankets for the cold.

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Anonymous Guest - Jan 2023
Overall rating
Cleanliness
2/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
3/5
Anonymous Guest
With partner

Nice stay.

We had a very nice stay. We were just unhappy that there was a stain (dog pee) on the bed. There was a wedding going on and people made noise after 10 will suggest not to let other guests stay if there is a wedding on the same day. The road to the rooms was a bit bad and we struggled to find the room. But other than that we felt safe and slept well.

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Anonymous Guest - Aug 2023
Overall rating
Cleanliness
4/5
Service
4/5
Location
3/5
Safety
3/5
Value for money
3/5
Anonymous Guest
With partner

Spacious room.

Spacious room and coffee in room.

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Mary-ann V - Jul 2023
Overall rating
Cleanliness
4/5
Service
4/5
Location
1/5
Safety
1/5
Value for money
1/5
Mary-ann V
Family with teenagers

Gemiddeld.

Stort mors water en was ongemaklik om in te stort. Het al goedkoper verblyf gehad in beter ligging en wat meer luuks was. Daar was geen WiFi nie. Plek is raserig. Gras gesny in oggendure vroeg terwyl mens nog slaap. Kamers is nie klankdig nie. Mense het ons vriendelik verwelkom.

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Average.

Shower spills water and was uncomfortable to shower in. Have had cheaper accommodation in better location and which was more luxurious. There was no WiFi. Place is noisy. Grass cut in the early hours of the morning while one is still sleeping. Rooms are not soundproof. People welcomed us kindly.

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Yolande S - Oct 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Yolande S
Family with teenagers

Vriendelik en behulpsaam.

Die plek was baie mooi skoon. Mense is vriendelik en behulpsaam. Het die natuur geniet en ons kon lekker foto's saam neem met die mooi natuurskoon om ons.

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Friendly and helpful.

The place was very nice and clean. People are friendly and helpful. Enjoyed the nature and we were able to take nice pictures together with the beautiful scenery around us.

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Marietjie A - Mar 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
5/5
Marietjie A
With friends

Lekker, mooi en presies wat mens nodig het.

Lekker oornag! Pragtig.

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Nice, beautiful and exactly what one needs.

Have a good night! Beautiful.

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Jaap L - Sep 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
3/5
Value for money
5/5
Jaap L
Large group

Moeite werd.

Goed, kan groter borde buite by hoofpad op sit.

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Worth it.

Ok, can put bigger signs up outside at main road.

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Liezel V - Apr 2022
Overall rating
Cleanliness
4/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
4/5
Liezel V
Family with teenagers

Vriendelik ontvang, mooi omgewing.

Sou graag mikrogolfoond in kamer wou hê, andersins baie tevrede.

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Friendly welcome, beautiful surroundings.

Would have liked microwave in room, otherwise very satisfied.

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Madeleine F - Oct 2022
Overall rating
Cleanliness
4/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
3/5
Madeleine F
Family with teenagers

Goed.

Vir die kort tydjie wat ons daar was, was dit goed gewees, alhoewel ons geen warm water gehad het nie. Niemand kon 'n warm stort vat nie. Ons beveel ook 'n klein yskas aan vir koeldrank, melk en water.

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Well.

For the short time we were there it had been fine, although we had no hot water. No one could take a hot shower. We also recommend a small fridge for cold drinks, milk and water.

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Bergvallei Estates 's response

Dankie Madeleine,
Ons is jammer oor julle ongerief i.v.m. die warm water.
Die persoon wat die geysers moes aansit het 'n fout gemaak en nie julle sin aangeskakel nie. Daar is 'n nommer op al die deure wat 24uur geskakel kan word, waar ons dan dit sou aansit as ons bewus gemaak was daarvan. Weereens jammer vir die fout wat gemaak was deur ons werker.

Bergvallei Estates
Antoinette O - Jun 2022
Overall rating
Cleanliness
4/5
Service
4/5
Location
3/5
Safety
3/5
Value for money
4/5
Antoinette O
Family with teenagers

Skoon, netjiese verblyf. Vriendelike personeel.

Plaas asb. 'n asblikkie in kamers. Nie bewus gewees daar is WiFi.

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Clean, tidy accommodation. Friendly staff.

Please place a trash can in rooms. Wasn't aware there was WiFi.

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Anonymous Guest - Nov 2022
Overall rating
Cleanliness
1/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Anonymous Guest
With partner
Nobandile M - Oct 2022
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
1/5
Nobandile M
Family with young children

The place was quiet and nice to stay at.

The place needs to accommodate for self-catering purposes.

Anonymous Guest - May 2022
Overall rating
Cleanliness
2/5
Service
1/5
Location
4/5
Safety
4/5
Value for money
1/5
Anonymous Guest

Not what I expected.

Room had trash from previous guests on windowsill and under bed. No microwave in room to heat food. Self catering unit but there is nothing except a fridge and beds. Not value for money at all and photos on website created a much more appealing image.

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Willie J V - Nov 2022
Overall rating
Cleanliness
3/5
Service
2/5
Location
1/5
Safety
1/5
Value for money
2/5
Willie J V
With partner

Baie onveilig, langs plakkers.

Sal nie aanbeveel nie.

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Very unsafe, next to squatters.

Would not recommend.

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Bergvallei Estates 's response

Ons is jammer om te verneem dat julle onveilig gevoel het. Daar is informele nedersettings orals in Suid-Afrika en veral in Muldersdrift, reg langs en naby alle ander verblyf plekke. Dit is slegs as gevolg van ons tipografie waar die nedersetting wat aan die ander kant van die rivier op die heuwel gelee is, dan meer sigbaar is as die wat reg langs al die ander akkommodasie plekke in die omgewing is. Ons het in die ongeveer 10 jaar wat hulle al daar is nog nooit sekuriteits probleme met hulle gehad nie.
Ons het wel 'n nagwag en ons is gekoppel aan 24/7 gewapende reaksie. Daar is dus geen rede om onveilig te voel nie.

Bergvallei Estates
Elzaan J - Apr 2021
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
5/5
Elzaan J
With friends

Was baie lekker en rustig.

Ek en my bridesmaids het die aand voor die troue daar oor geslaap. Was baie lekker en rustig! Sal die plek vir seker aanbeveel.

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Was very nice and peaceful.

My bridesmaids and I slept over there the night before the wedding. Was very nice and peaceful! Would recommend the place for sure.

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Bianca N - Mar 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Bianca N
Individual traveller

Vriendelikheid, netjies en verwelkomend.

Kliëntediens was regtig uitstaande. Lucy was vreeslik vriendelik en behulpsaam.

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Kindness, neat and welcoming.

Customer service was really outstanding. Lucy was extremely friendly and helpful.

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Natalie M - Mar 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Natalie M
With friends

Lovely stay.

We had a lovely stay with friendly staff who even assisted us with early check in.

Daleen M - Mar 2021
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Daleen M
With partner

Bekostigbare blyplek vir 'n funksie.

Kamer (bridal suite 1) was baie netjies met koffie en koekies vir gaste. Beddegoed was skoon.

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Affordable accommodation for a function.

Room (bridal suite 1) was very neat with coffee and cookies for guests. Bedding was clean.

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Pasch D - Oct 2021
Overall rating
Cleanliness
3/5
Service
5/5
Location
3/5
Safety
3/5
Value for money
5/5
Pasch D
With partner

Oornag vir 'n nabygeleë troue.

Standaard oornaggeriewe, kry waarvoor jy betaal. Niks meer, niks minder.

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Overnight for a nearby wedding.

Standard overnight facilities, get what you pay for. Nothing more, nothing less.

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Nelien K - Apr 2021
Overall rating
Cleanliness
3/5
Service
5/5
Location
4/5
Safety
4/5
Value for money
3/5
Nelien K
Family with teenagers

Pragtige, ouwêreldse atmosfeer met mooi hoekies en plekke om spesiale foto's te neem.

Gronde en geboue is redelik verwaarloos en onnet, maar steeds 'n pragtige opset. Maar op pas om te bespreek as jy nie 'n gas van die troue is nie, die gaste is onhanteerbaar, lawaaierig en word sleg dronk. Verder is dit ook oorkant 'n informele nedersetting geleë waar die musiek en lawaai deurgaans gaan.

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Beautiful, old-world atmosphere with nice corners and places to take special photos.

Grounds and buildings are quite neglected and untidy, but still a beautiful setting. But be careful to book if you are not a guest of the wedding, the guests are unmanageable, noisy and get badly drunk. Furthermore, it is also located opposite an informal settlement where the music and noise goes on throughout.

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Trudi V - Sep 2021
Overall rating
Cleanliness
5/5
Service
3/5
Location
2/5
Safety
5/5
Value for money
2/5
Trudi V

Nie beïndruk nie.

Die plek is skoon en ruim, maar is geleë baie naby 'n informele nedersetting wat heelnag geraas het. Ek weet dit is buite Bergvallei se beheer, maar as ons dit geweet het sou ons eerder ander verblyf gekies het. Daar is ook te veel kamers wat een geiser deel met die gevolg dat ons teen 18:00 die aand geen warm water gehad het nie. Daar is ook nêrens aangedui dat die pad van die hoofweg af grondpad is nie. En op plekke is die grondpad nogal sleg. Ons het vir 2 aande bespreek, maar het slegs een aand gebly.

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Not impressed.

The place is clean and spacious, but is located very close to an informal settlement that was noisy all night. I know this is out of Bergvallei's control, but if we had known that we would have chosen other accommodation instead. There are also too many rooms sharing one geyser with the result that by 6pm in the evening we had no hot water. It is also not indicated anywhere that the road from the main road is dirt road. And in places the dirt road is quite bad. We booked for 2 nights but only stayed one night.

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Cornel V - May 2021
Overall rating
Cleanliness
4/5
Service
3/5
Location
3/5
Safety
4/5
Value for money
3/5
Cornel V
With partner

Kamer onpersoonlik en baie koud, krag was af (nie loadshedding nie) koue water.

Kamer bespreek is nie die kamer wat ons gekry het nie. Parkering baie ver van kamer af.

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Room impersonal and very cold, power was off (not loadshedding) cold water.

Room booked is not the room we got. Parking very far from room.

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Elizabeth N - Dec 2021
Overall rating
Cleanliness
3/5
Service
3/5
Location
3/5
Safety
3/5
Value for money
4/5
Elizabeth N
With partner

Kort kuier en het slegs oornag.

Die gebou ruik regtig onaangenaam wanneer mens die deure oopmaak en in die gang afstap. Dit is dalk toe te skryf aan die feit dat die plek oud is.

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Short visit and only stayed overnight.

The building smells really unpleasant when you open the doors and walk down the hall. This may be due to the fact that the place is old.

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Beatrix P - Aug 2020
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Beatrix P
On business

Bergvlei was bereid om op baie kort kennis ons uit 'n moeilike situasie te help deur vir ons verblyf aan te bied. Ons het hulle gasvryheid en pragtige gastehuis baie geniet.

Gerieflik, mooi, skoon en vriendelike diens.

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Bergvlei was willing to help us out of a difficult situation at very short notice by offering us accommodation. We really enjoyed their hospitality and beautiful guest house.

Comfortable, beautiful, clean and friendly service.

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Sandra N - Mar 2020
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Sandra N
With partner

Dit was baie rustig, netjies, uitstekende diens.

Alles 100%, net jammer ons kon nie ontbyt benuttig het nie, a.g.v te min gaste wat vroeg huis toe moet verpas wat sport aangehad het by die skole.

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It was very quiet, tidy, excellent service.

Everything 100%, just a pity we couldn't take advantage of breakfast, due to too few guests who had to go home early who played sports at the schools.

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Wayne S - Feb 2020
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Wayne S
With partner

The perfect breakaway and at a very affordable price.

Wow! Now that was a missive surprise for a place whose fee is so low. It exceeded my expectation 5 fold. The place is clean and the staff are friendly (especially the 2 ladies who I believe are also the owners). This place will definitely see us again. I would recommend this place to anyone and since the price is about half what the surrounding places are asking you might as well stay for 2 nights.

Juline M - Nov 2020
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
3/5
Value for money
5/5
Juline M
With partner

Absoluut die geld werd.

Heerlik gebly! Pragtige plek!

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Absolutely worth the money.

Great stay! Beautiful place!

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Nico S - Dec 2020
Overall rating
Cleanliness
4/5
Service
5/5
Location
4/5
Safety
4/5
Value for money
3/5
Nico S
With friends

Net oorgeslaap. Alles wat ons nodig gehad het.

Inboek by ontvangs was baie vriendelik en vining. Die kamer vir 4 was skoon en netjies vir wat ons nodig gehad het vir oornag.

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Just overslept. Everything we needed.

Check in at reception was very friendly and vining. The room for 4 was clean and tidy for what we needed for an overnight stay.

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Yolandi A - Sep 2020
Overall rating
Cleanliness
2/5
Service
1/5
Location
1/5
Safety
1/5
Value for money
3/5
Yolandi A
Family with young children

Nog nooit so onveilig by 'n oorslaap gevoel nie!

Ons het baie onveilig gevoel. Dit was goor om in en uit te kom as gevolg van sekuriteit wat heeltyd sluit en dan moet jy bel om in te kom. Die informele kamp is direk oorkant die estate, rook in die dal, harde musiek en vrye toegang vir almal wat aan die oorkant van die spruit woon, mense loop vrylik deur spuit, deur die oord en uit by die hek na die hoofweg. Hier sal ek nie eers verniet trou nie. Dis moes eens op 'n tyd stunning gewees het., maar nou net vervalle.

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Never felt so unsafe at a sleepover!

We felt very unsafe. It was horrible to get in and out because of security locking all the time and then you have to call to get in. The informal camp is directly opposite the estate, smoke in the valley, loud music and free access for everyone who lives on the other side of the creek, people walk freely through spray, through the resort and out the gate to the main road. Here I will not even marry for nothing. It must have been stunning once upon a time, but now just dilapidated.

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Bergvallei Estates 's response

Goeiedag Yolandi, ons is jammer om te hoor dat jy onveilig gevoel het. Die sekurteit is juis in plek vir veiligheid. Die mense wat julle gesien loop het op ons perseel is ons eie personeel wat woonagtig is op die perseel. Daar is baie informele kampe orals in Muldersdrift, maar ons het egter nog nooit enige sekuriteit probleme met hulle ondervind nie.

Bergvallei Estates
Ruan J - Feb 2020
Overall rating
Cleanliness
1/5
Service
1/5
Location
1/5
Safety
2/5
Value for money
1/5
Ruan J
With partner

Aaklig! Vuil! Swak diens! Nooit weer nie!

Ek het 'n eenheid wat genoem word Luxury Double Room langer as 'n maand terug bespreek, want op die foto's lyk dit baie belowend. Dit is Valentynsdag en ons het 'n troue naby. Met ons aankoms was die vloere vuil. Daar was 'n groot spinnekopnes agter die deur, water was vuil en glad nie drinkbaar nie. Toilette was nie skoongemaak nie. Het absoluut niks gehad om te drink nie. Geen shampoo, room, conditioner nie. Die matte in die eenheid was vuil en vol stof. Die stort was vuil binne. Ek sal niemand aanbeveel om ooit hier 'n nag te spandeer nie. As die plek ten minste skoon was, dan is dit 'n ander storie. Ek is baie teleurgesteld, sal Bergvallei nooit weer gebruik of aanbeveel aan enige iemand nie! Die estate kort baie werk en vir seker 'n nuwe bestuurspan. Nooit weer nie dankie!

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Horrible! Dirty! Poor service! Never again!

I booked a unit called Luxury Double Room more than a month back because from the pictures it looks very promising. It's Valentine's Day and we have a wedding coming up. When we arrived the floors were dirty. There was a large spider's nest behind the door, water was dirty and not drinkable at all. Toilets were not cleaned. Had absolutely nothing to drink. No shampoo, cream, conditioner. The carpets in the unit were dirty and full of dust. The shower was dirty inside. I would not recommend anyone to ever spend a night here. If the place was at least clean, then it's a different story. I am very disappointed, will never use Bergvallei again or recommend to anyone! The estate needs a lot of work and for sure a new management team. Never again thank you!

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Chantelle F - Dec 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Chantelle F
With friends

Value for money.

Very sweet staff came with a kettle of hot water for coffee since power was off. Much appreciated in the mornings. Fantastic view and great service.

Adele P - Nov 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Adele P
With partner

Vriendelik en netjies.

Puik diens, baie dankie.

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Friendly and neat.

Great service, thank you very much.

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Ricus F - Sep 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Ricus F
With partner

Baie goed.

Baie mooi en netjiese plek.

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Very good.

Beautiful and neat place.

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Ronel V - Sep 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Ronel V

Baie netjies, ekonomies, vriendelike ontvangs en diens.

Baie tevrede, sal Bergvallei met gemak enige tyd aanbeveel.

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Very neat, economical, friendly reception and service.

Very satisfied, would easily recommend Bergvallei anytime.

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Lisa V - Aug 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Lisa V
With partner

Very comfortable venue.

Very lovely venue with a comfortable room at affordable rates.

Lizette J - Dec 2019
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Lizette J
Large group

Gerieflik.

Baie skoon en goeie diens. Aircon sal welkom wees. Maar waaiers het goed gewerk.

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Comfortable.

Very clean and good service. Aircon would be welcome. But fans worked fine.

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Hanjo D - Sep 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
4/5
Hanjo D
Family with teenagers

Gemaklik genoeg vir een aand se oorslaap na 'n troue by Avianto.

Ma, Pa en 2 dogters het oorgeslaap. Die kamer is gerieflik vir 'n kort verblyf tydperk.

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Comfortable enough for one night's sleepover after a wedding at Avianto.

Mom, Dad and 2 daughters slept over. The room is comfortable for a short stay period.

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Pietie W - Nov 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
3/5
Value for money
4/5
Pietie W
With friends

Baie netjies, skoon en vriendelike en behulpsame staf.

Baie bekostigbaar en sal die verblyf vir seker aanbeveel. Baie vriendelike en behulpsame personeel en doen wat nodig is om hul gaste tuis te laat voel. Baie dankie vir 'n gerieflike tyd by Bergvallei!

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Very neat, clean and friendly and helpful staff.

Very affordable and would definitely recommend the stay. Very friendly and helpful staff and do what is necessary to make their guests feel at home. Thank you very much for a comfortable time at Bergvallei!

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Johann G - Oct 2019
Overall rating
Cleanliness
5/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Johann G
With partner

Baie netjies en vriendelike personeel. Waarde vir geld.

Netjies. Skoon. Mooi boustyl amper Kaaps. Voel lekker tuis. Wonderlike atmosfeer.

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Very neat and friendly staff. Value for money.

Neat, clean, beautiful style, almost Capes. Let at home. Wonderful atmosphere.

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Carina F - Jul 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
1/5
Safety
5/5
Value for money
5/5
Carina F
Family with teenagers

Baie vriendelike diens ontvang en die sekuriteitswag was so gaaf!

Sal goed wees as daar 'n groot beligte bord op kan kom vir gemak in die aand om die verblyf te kan kry.

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Received very friendly service and the security guard was so nice!

It would be good if there could be a large illuminated sign on it for ease in the evening to be able to find the accommodation.

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Adele B - Oct 2019
Overall rating
Cleanliness
4/5
Service
4/5
Location
3/5
Safety
4/5
Value for money
4/5
Adele B

Venue was very nice. A bit close to Main Road.

Staff were very friendly and venue neat and tidy.

Elsjé G - Dec 2019
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
1/5
Elsjé G
Family with young children

Chaos.

Kyk na kragopwekker wanneer krag afgaan of met deesdae se loading shedding. Die 1 aand het net die muurproppe gewerk en die volgende aand weer net die ligte. Saterdagaand was daar 'n troue bespreek. My voorstel is dat die estate nie privaat gesinne dan bespreek tydens 'n troue nie. Slegs gaste van die troue moet kan bespreek. Datums op dei webtuiste moet nie beskikbaar wees nie. Dit was 'n onaangename tydperk met die trougaste wat vreeslik gedrink het, onder mekaar baklei het en onbeskryflik gelaster het.

Bergvallei Estates 's response

Goeie dag Elsje,

Ons is jammer dat die ander gaste julle gesteur het. Daar is 'n nommer teen al die deure wat geskakel kan word sou gaste mekaar steur sodat ons dit dadelik kan uitsorteer.
Daar is 'n kragopwekker aan die akkommodasie gekoppel. Daar was ongelukkig 'n ander elektrise fout en die elektrisien het vroeg die oggend gekom om dit reg te maak.
Ons doen te alle tye alles in ons vermoe om al ons gaste gelukkig te hou.

Bergvallei Estates
Anonymous Guest - Nov 2019
Overall rating
Cleanliness
3/5
Service
3/5
Location
3/5
Safety
4/5
Value for money
2/5
Anonymous Guest
With partner

Now that wasn't too great.

In my honest opinion, the night's rest was restless and very noisy. There was not a single moment that was quiet. Then secondly the place did not look like in the photos, it created a false impression.

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Anonymous Guest - Dec 2019
Overall rating
Cleanliness
2/5
Service
2/5
Location
3/5
Safety
3/5
Value for money
2/5
Anonymous Guest
Family with teenagers

It was close enough to where we needed to be, we just slept and were out early.

Bergvallei Estates is a beautiful place, I can see that it is no longer in its prime, but understand that economy is pushing everywhere, and guests can ruin places too. Would have liked an air con as it was terribly hot. There was a wedding going on and the site was quite busy, although it didn't bother us. Thanks for the clean room. We slept well, thank you.

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Arnu M - Mar 2019
Overall rating
Cleanliness
2/5
Service
2/5
Location
2/5
Safety
3/5
Value for money
2/5
Arnu M
Large group

Agtergeblewe juweel.

Was onlangs by 'n troue en 'n groot groep van ons het oorgebly om maksimum genot uit die troue te kon kry. Alhoewel die kamers skoon was, was dit nie baie modern of goed onderhou nie. Badkamer geriewe was sub-standaard. Daar was ook 'n earth leakage probleem, want as mens stort en krane oopdraai, kry jy 'n onverwagse skok. Die diens van die personeel was ook nie op standaard nie. Gedurende die troue se onthaal het die personeel die krag moedswillig afgesit, nadat daar gereël was dat musiek nog vir 1 uur kan speel. Ook die diens by die kroeg was bitter swak en stadig. Die ontbyt die volgende oggend was ook nie op standaard nie. Geen keuse oor tiepe eier wat jy verkies nie. Slegs 'n opgediende bord wat bedien word. Regverdig nie die koste van die ontbyt nie. Sal nie uit vrye keuse ongelukkig weer die venue gebruik of aanbeveel nie.

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Leftover gem.

Was at a wedding recently and a large group of us stayed to get maximum enjoyment out of the wedding. Although the rooms were clean, they were not very modern or well maintained. Bathroom facilities were sub-standard. There was also an earth leakage problem, because if you shower and turn on taps, you get an unexpected shock. The service of the staff was also not up to standard. During the wedding reception, the staff arbitrarily turned off the power, after it had been arranged that music could play for another hour. Also the service at the bar was very poor and slow. The breakfast the next morning was also not up to standard. No choice about which type of egg you prefer. Only a served plate is served. Does not justify the cost of the breakfast. Will not use or recommend the venue again out of free choice unfortunately.

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Bergvallei Estates 's response

Bergvallei het 'n ou kaapse gevoel en die tema is nie modern nie. Daar was ongelukkig 'n geyser wat foutief was op hierdie dag, maar is toe herstel. Dit is jammer dat die gas 'n slegte opinie het omtrent die troue, aangesien die bruid en bruidegom gelukkig was met alles en Bergvallei gekomplimenteer het die volgende oggend. Die saak omtrent die oortyd gebruik van die venue was met die bruid en bruidegom uitgesorteer. Die menu vir die ontbyt was aan alle gaste gestuur en het duidelik genoem dat daar net roereier bedien word. Dit het hul vrygestaan om dit te bespreek of nie. Die prys is heeltemal binne perke as dit met 'n gewone restaurant vergelyk word. Alle personeel strewe na die beste en vriendelike diens te alle tye.
Die gaste van die troue moes stilgemaak geword het om 01:30 omdat hulle harde musiek by die akkommodasie gespeel het en dus nie ander gaste in ag geneem het nie.

Bergvallei Estates
Adéle N - Mar 2019
Overall rating
Cleanliness
2/5
Service
1/5
Location
3/5
Safety
3/5
Value for money
2/5
Adéle N
With partner

Te duur vir swak kwaliteit kamer.

Sien sterre.

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Too expensive for poor quality room.

See stars.

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Bergvallei Estates 's response

Ons is jammer oor die gas se opinie. Ons kamers is skoon en netjies met die basiese geriewe vir 'n gemaklike oornag. Die kamers word juis gebruik vir gaste wat na troues en funksies in die omgewing gaan en dan slegs basiese geriewe benodig teen die beste moontlike prys. Bergvallei het van die goedkoopste kamers in die area. As daar onnodige geriewe in die kamers gesit word sal die prys van die kamers aansienlik moet opgaan, wat nie 90% van ons kliente se behoeftes is nie. Daar is wel ander akkommodasie in ons omgewing teen 'n baie hoer prys wat wel TV's en ander geriewe het, waarvan kliente kan gebruik maak as dit hulle spesifieke behoeftes is.

Bergvallei Estates
Walt S - Dec 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Walt S
With friends

Baie netjiese plek.

Ontvangs was uitstekend.

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Very neat place.

Reception was excellent.

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Noldus G - Nov 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Noldus G
With friends

Baie netjies en sentraal geleë.

Sien die sterre.

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Very neat and centrally located.

See the stars.

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Meyer M - Oct 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Meyer M

Baie netjies, skoon, vriendelike personeel!

Baie lekker plekkie om te oornag! En sal weer van hulle gebruik maak.

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Very neat, clean and friendly staff!

Great place for an overnight stay! Would make use of them again.

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Samkelisiwe Z - Oct 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Samkelisiwe Z
On business

I enjoyed myself and I felt as if I was at home. The food was amazing.

Will definitely recommend it to everyone who don't like noise and also who loves the beauty of nature.

Adriaan S - Sep 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Adriaan S
With partner

Excellent!

Excellent! A beautiful place.

Cecilia B - Sep 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Cecilia B
Family with young children

Waardevol.

Gerieflike waarde vir geld, netjies, skoon met pragtige uitsig en vriendelike mense.

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Valuable.

Comfortable value for money, neat, clean with a beautiful view and friendly people.

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Neelchund Chundupersad S - Jul 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Neelchund Chundupersad S
Large group

Beautiful accommodation.

Value for money, rooms very spacious and staff very friendly.

Annemarie N - Jul 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Annemarie N
With partner

Professional and friendly service.

Efficient communication, friendly employees, very central location. In general it was a pleasant stay-over.

Zelda M - Apr 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Zelda M
With friends

Baie mooi geleë plek om te oornag.

Baie netjies en mooi plek om te oornag.

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Very nicely located place to spend the night.

Very neat and nice place to spend the night.

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Marné C - Oct 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
5/5
Marné C
With partner

Baie goeie waarde vir geld.

Alhoewel ek en my man alleen oornag het, sal die gesinskamer gepas wees vir 2 paartjies wie ná 'n troue wil oornag en is dus uitstekende waarde vir geld. Geen tierlantyntjies, maar presies wat jy nodig het vir laat inkom ná 'n troue en vroeg vertrek die volgende oggend. Sou lekker wees as daar genoeg koffie en suiker was vir 2 koppies per persoon (aand én oggend). Verder, baie skoon en netjies en ook stil en rustig. Ek het vooraf gevra of daar iewers 'n yskas is waar ek iets in kan stoor en die vriendelike dame het toe sommer gereël vir 'n yskas in ons kamer. Baie dankie vir goeie kliëntediens, ons sal beslis weer by Bergvallei oornag ná 'n troue in die Muldersdrift area.

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Very good value for money.

Although my husband and I stayed alone, the family room would be suitable for 2 couples wanting to stay overnight after a wedding and is therefore excellent value for money. No frills, but exactly what you need for a late arrival after a wedding and an early departure the next morning. It would be nice if there was enough coffee and sugar for 2 cups per person (evening and morning). Furthermore, very clean and tidy and also quiet and peaceful. I asked in advance if there was a fridge somewhere where I could store something and the friendly lady then simply arranged for a fridge in our room. Thank you very much for good customer service, we will definitely stay at Bergvallei again after a wedding in the Muldersdrift area.

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Jenny S - Sep 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Jenny S
Family with young children

Clean, comfortable, pleasant stay.

From booking to leaving very comfortable value for money stay.

Driena G - Aug 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
5/5
Driena G

Netjies en stil.

Netjiese, rustige plek. Geen probleme gehad nie.

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Neat and quiet.

Neat, peaceful place. Had no problems.

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Leroy D - Jul 2018
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
5/5
Leroy D
With partner

Excellent place to stay.

Excellent. Nice place to stay. Good service. Pleasant.

Simoné L - Jan 2018
Overall rating
Cleanliness
5/5
Service
3/5
Location
5/5
Safety
5/5
Value for money
5/5
Simoné L
Large group

Kort, maar prettig.

Genoeg warm water en slaapplek was beskikbaar. Ons as groot familie kon lekker saam kuier en ons het almal veilig gevoel en die mooiste uitsig beleef.

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Short, but fun.

Enough hot water and a place to sleep was available. As a big family, we could have fun together and we all felt safe and experienced the most beautiful view.

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Mandy J - Sep 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
4/5
Value for money
4/5
Mandy J
With friends

Will surely use Bergvallei Estates again. Lovely place.

Was a lovely place. Just right for an overnight stay too. Clean neat and tidy. Rooms are comfy.

Charmaine V - Jun 2018
Overall rating
Cleanliness
5/5
Service
4/5
Location
4/5
Safety
5/5
Value for money
4/5
Charmaine V
With partner

Was baie lekker en die plekkie is baie mooi.

Sal die gastehuis vir enige persoon aanbeveel, die kamers is baie mooi en netjies. Baie mooi plek.

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Was very nice and the place is very beautiful.

Would recommend the guest house to anyone, the rooms are very nice and tidy. Very nice place.

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Karin P - May 2018
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
4/5
Value for money
4/5
Karin P
Family with teenagers

This is a non-pretentious, beautiful venue that offers value for money.

The venue itself was very beautiful, all the arrangements were in place for an effortless check-in and the staff were extremely accommodating. The rooms were exactly as depicted on the website: clean white bedding and spotless toilets. That is all that a person needs when attending a function in Muldersdrift.

Gorete V - Dec 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
3/5
Safety
4/5
Value for money
4/5
Gorete V
Family with young children

Fab staff.

The room was neat and tidy, staff were helpful and totally fab. Enjoyed our stay there.

Rene J - Dec 2018
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
4/5
Value for money
4/5
Rene J
With partner

Lekker sentraal geleë.

Groot kamer.

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Nicely centrally located.

Large room.

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Ben K - Nov 2018
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
3/5
Value for money
4/5
Ben K
With partner

Skoon Netjies verblyf sonder luukshede, goed geleë vir Wesrand besoek.

Billike en bekostigbare, skoon netjiese verblyf. Goed geleë vir oornagverblyf aan die Wesrand. Veilig parkering met sekuriteitswag beskikbaar. Die enigste nadeel is die vroeë sluitingstye van die kantoor op die perseel. Sal weer gebruik maak van die geriewe.

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Clean and neat accommodation without luxuries, located well for a Wesrand visit.

Reasonable and affordable, clean and neat accommodation. Located well for an overnight stay in Wesrand. Safe parking with security guard available. The only negative thing is the early closing times of the office on the premises. Will use these facilities again.

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Carike G - Jul 2018
Overall rating
Cleanliness
5/5
Service
4/5
Location
4/5
Safety
3/5
Value for money
5/5
Carike G
With partner

Goeie matrasse en baie skoon beddegoed.

Skoon en netjiese oornagverblyf naby die kasino.

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Good mattresses and very clean bedding.

Clean and tidy overnight accommodation near the casino.

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Bianca F - Sep 2018
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Bianca F
Family with young children

Baie rustige plek.

Ons het net een aand oorslaap, en was baie rustig. Pragtige plekkie.

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Very tranquil place.

We only stayed for one night and it was very peaceful. Stunning place.

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Anonymous Guest - Sep 2018
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
2/5
Anonymous Guest
With partner

No hot water, air-con or TV.

Rooms were warm. No aircon or hot water no tv. No food make facilities and breakfast was average for the price

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Janine J - Sep 2018
Overall rating
Cleanliness
4/5
Service
3/5
Location
5/5
Safety
4/5
Value for money
4/5
Janine J
Family with teenagers

Gerieflik en sentraal.

Kamers gerieflik en netjies. Stort se water het koud gegaan kort nadat stort begin het.

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Convenient and central.

Rooms comfortable and tidy. Shower water went cold shortly after shower started.

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Jan P - Sep 2018
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Jan P
Family with teenagers

Skoon en netjies.

Sal plekkie definitief aanbeveel. Glad nie overpriced nie. Eienaars kan wel kyk na geysers. Het 7 uur vm gaan stort en water was onder louwarm.

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Clean and tidy.

Would definitely recommend the place. Not overpriced at all. Owners can check for geysers. Took a shower at 7 am and the water was lukewarm.

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Mark M - Jul 2018
Overall rating
Cleanliness
5/5
Service
4/5
Location
4/5
Safety
3/5
Value for money
4/5
Mark M
With partner

Baie lekker.

Sien sterre.

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Very nice.

See stars.

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Erika N - Dec 2018
Overall rating
Cleanliness
4/5
Service
4/5
Location
3/5
Safety
4/5
Value for money
4/5
Erika N
Family with young children

Skoon en netjies, maar slegs die basiese is beskikbaar - geen luukshede soos TV of radio.

Bergvallei is maklik om te kry en veilig om te bly. Alhoewel ons eers na 19:00 op 'n Saterdag aangeland het, is daar met die wag aan diens gereël om ons te ontvang en die kamersleutel te oorhandig. Hierdie wag patrolleer die perseel reg deur die nag. Die kamer was skoon en netjies, beddens baie gemaklik en ruim. Die weer was baie warm en bedruk deur die aand, maar ongelukkig was daar slegs 'n waaier in die kamer, en wanneer dit aangeskakel is, raas dit só dat mens nie daarmee kan slaap nie. Dit was bietjie ongemaklik. Ons het te laat gearriveer om uit te gaan en iets te doen, maar dit was te vroeg om net te gaan slaap. Dit sou lekker wees as daar 'n TV or radio in die kamer was vir 'n bietjie vermaak na 'n lang dag se reis. Nietemin, dit is goeie waarde vir geld en ons het veilig gevoel om daar te oornag.

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Clean and tidy, but only the basics are available - no luxuries such as TV or radio.

Bergvalley is easy to get to and safe to stay. Although we didn't land until after 19:00 on a Saturday, arrangements were made with the guard on duty to receive us and hand over the room key. This guard patrols the premises right through the night. The room was clean and tidy, beds very comfortable and spacious. The weather was very hot and oppressive throughout the evening, but unfortunately there was only a fan in the room, and when it was switched on, it was so noisy that one could not sleep with it. It was a bit awkward. We arrived too late to go out and do anything, but it was too early to just go to bed. It would be nice if there was a TV or radio in the room for some entertainment after a long day's travel. Nevertheless, it is good value for money and we felt safe to spend the night there.

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Tinus B - Dec 2018
Overall rating
Cleanliness
4/5
Service
5/5
Location
4/5
Safety
2/5
Value for money
4/5
Tinus B
With partner

Heel gewoon.

Dit lyk glad nie soos op die foto's nie. Baie ou gebou, maar heel netjies. Daar is glo 'n veiligheidswag, maar ons het hom nooit gesien nie so ons het nie baie veilig gevoel nie. Die luukse kamer is baie groter as die ander kamers en dit was darem 'n pluspunt. Ons het baie warm gekry en daar is nie aircons nie, as Bergvalei bietjie verbeterings wil aanbring sou my voorstel wees, om aircons in die kamers te sit en die afronding bietjie beter te maak. Niks is reguit in die kamer nie (bou gewys). Maar aan die ander kant, dit is 'n baie ou gebou, en mens kan niks van dit op die foto's sien nie. Baie vriendelike ontvangs.

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Very plain.

It doesn't look like the photo's. Very old building, but very neat. There is apparently a security guard, but we never saw him so we did not feel very safe. The luxurious room is much bigger than the other rooms and it was a plus. We got a lot of warmth and there are no air cons. If Bergvalei wants to make some improvements, I would suggest to put air cons in the rooms and improve the finishing touches. Nothing is straight in the room (construction shown). But on the other hand, it's a very old building and one can not see anything about it on the pictures. Very friendly welcome.

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Alex H - Dec 2018
Overall rating
Cleanliness
4/5
Service
5/5
Location
3/5
Safety
4/5
Value for money
3/5
Alex H
With partner

Good enough for one night.

A lovely place in its day, however it needs some upgrading as it looks a bit tired.

Anonymous Guest - Apr 2018
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
3/5
Value for money
4/5
Anonymous Guest
With partner

Well.

Good value for money. Slept well.

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Anonymous Guest - Mar 2018
Overall rating
Cleanliness
4/5
Service
4/5
Location
3/5
Safety
4/5
Value for money
2/5
Anonymous Guest
Family with young children
Nomsa N - Nov 2018
Overall rating
Cleanliness
4/5
Service
3/5
Location
3/5
Safety
3/5
Value for money
3/5
Nomsa N
Large group

The place did not look as nice as it did on the website, thus the pictures are not a true reflection of how the place looks.

The website does not indicate that you need to drive on a dirt road to get to the venue. Some of the rooms that we used had cracks. The breakfast was bad.

Anonymous Guest - Nov 2018
Overall rating
Cleanliness
3/5
Service
3/5
Location
4/5
Safety
3/5
Value for money
2/5
Anonymous Guest
With partner
Mmbengeni M - Sep 2018
Overall rating
Cleanliness
3/5
Service
3/5
Location
3/5
Safety
3/5
Value for money
3/5
Mmbengeni M
With friends

The rooms need updates. Beautiful gardens and relaxed atmosphere.

See stars.

Anonymous Guest - Apr 2018
Overall rating
Cleanliness
3/5
Service
1/5
Location
5/5
Safety
3/5
Value for money
3/5
Anonymous Guest

Cold and impersonal

Upon arrival, the security showed us to our rooms. It was on the top floor. Didn't offer to help with luggage, just watched us struggle up the stairs. The room is big and clean but there are plastic teaspoons in the room and no personality. The coffee and tea were delivered in a money bag. Not at all what I expected from a wedding destination.

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Aranda R - Feb 2018
Overall rating
Cleanliness
1/5
Service
4/5
Location
4/5
Safety
2/5
Value for money
2/5
Aranda R
With friends

Rooms are old and very very cracked. Not clean at all in the room.

The place is old and the rooms are not clean. Did not say that the bathroom and bedroom is one room, not nice at all.

Bergvallei Estates 's response

Dear Chantall,

The bath can be seen in the bottom right corner of the picture for the room that you had booked.

The staff is meticulous about cleanliness in the rooms. Unfortunately, we were not informed that the room was dirty upon your arrival, otherwise, we would have addressed the matter immediately.

Bergvallei Estates
Charlene S - May 2018
Overall rating
Cleanliness
3/5
Service
2/5
Location
4/5
Safety
1/5
Value for money
2/5
Charlene S
With partner

Onveilig en verwaarloos.

Het al better akkommodasie ondervind vir minder. Terwyl dit skoon was, is dit verwaarloos met gekraakte mure. Ricoffee in 'n banksakkie, pienk borrelseep en stowwerige plastiese plante het ons vroeg laat opstaan en vlug om die waarheid te sê. Die internet foto's en wat ons ondervind het was 'n teleurstelling. Daar was geen sekuriteit nie en ons het bra onveilig gevoel toe ons terugkom van ons troue af by 'n buur-fasiliteit.

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Unsafe and neglected.

Have experienced better accommodation for less. While it was clean, it was neglected with cracked walls. Ricoffee in a bank bag, pink bubble soap and dusty plastic plants had us up early and fleeing to be honest. The internet photos and what we experienced was a disappointment. There was no security and we felt very unsafe when we returned from our wedding at a neighboring facility.

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Bergvallei Estates 's response

Daar is 'n wag deurentyd wat gekoppel is aan 'n 24/7 gewapende sekuriteits dienste wat beweeg rondom die parkeerarea en akkommodasie. Die koffie en tee word in 'n netjiese plastiese deursigtige toeknypsakkie voorsien. Die karakter van Bergvallei is outentiek en nie modern nie.

Bergvallei Estates
Linda V - Apr 2018
Overall rating
Cleanliness
2/5
Service
4/5
Location
3/5
Safety
1/5
Value for money
1/5
Linda V
On business

Vriendelike personeel, maar gastehuis kort die fynere details.

Ongelooflik raserig met 'n hol gevoel. Gebou is oud en pype raas deur die nag in die dak of mure. Ander gaste wat na middernag ingekom het in groepe is nie dadelik stilgemaak nie en het tot na 01:00 die oggend hard geraas terwyl ander gaste probeer slaap om vroeg die volgende dag te werk. Soos ander mense hier ook noem, eenvoudige goed wat nie baie kos om in die kamers te hê nie, soos water of 'n waterbeker is nie daar nie. Die plek is skoon, maar daar is een bottel pienk seep wat met vorige gaste gedeel word wat blykbaar alles in een is soos sjampoe, wasseep ens, maar is ook nie gemerk nie so mens is nie seker wat in die bottel is nie. Handdoeke is uitgerafel aan die kante en dus al redelik oud, maar dit was skoon. Hek en toegang tot die perseel is oop en nie omhein. Die personeel en bestuur is baie vriendelik en was vooraf baie betrokke by die reëlings.

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Friendly staff, but they need to look at the fine details.

It is very noisy with an empty feeling. The building is old and the pipes are very noisy during the night in the roof and walls. Other guests that came in after midnight in groups were not told to be quiet and made a noise until after 01:00 in the morning. Other guests had a difficult time sleeping and had to get up to work the next day. As mentioned by others, simple things that do not cost a lot of money needs to be added in the room, like a water jug and water. It was very clean, but there is one bottle pink soap that is shared with previous guests, which is supposed to be all in one: shampoo, soap etc, but isn't marked at all so you cannot be sure what it is. The towels are warn out and old, but was at least clean. The gait and access to the premises is open and not enclosed. The staff and manager are very friendly and was very involved in the arrangements beforehand.

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Bergvallei Estates 's response

Daar is notas op die kamer deure asook in die gang, wat gaste vra om stil te wees na 22:00. Daar is ook 'n nommer om te skakel sou ander gaste 'n lawaai maak.
Ons doen alles in ons vermoë om gaste te vra om ander te respekteer wanneer hulle laat die aand, nadat hulle by troues of funksies in die omgewing was, inkom.
Daar is nou water glase in die kamers aangesien die kraanwater drinkbaar is. Al die handdoeke is ondersoek om te kyk hoekom die gas noem dat dit uitgerafel is, maar geen is gevind nie.
Daar is 'n wag deurnag wat aan 24/7 "armed response" gekoppel is.

Bergvallei Estates
Anonymous Guest - Sep 2018
Overall rating
Cleanliness
2/5
Service
2/5
Location
2/5
Safety
2/5
Value for money
2/5
Anonymous Guest
Family with teenagers

Concise

Beds already slept through a bit. Bathroom small and cramped. Definitely not suitable for 4 people, our shower's cold tap didn't work.

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Jacques N - Sep 2018
Overall rating
Cleanliness
2/5
Service
1/5
Location
2/5
Safety
3/5
Value for money
2/5
Jacques N
With partner

Glad nie voldoen aan vereistes nie!

Bergvallei Estates is soos 'n ou skool koshuis en niks meer nie. Die plek is verwaarloos en lyk glad nie meer soos op die foto's nie. Hulle bel mens en bied 'n vol buffet-ontbyt aan vir R85, maar het geen buffet-ontbyt ontvang nie. Die ontbyt wat bedien is was dalk R30 werd. Die persoon by ontvangs gee nie om oor klagtes wat gelewer word nie en trek maar net skouers op oor klagtes.

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Not meeting requirements at all!

Bergvallei Estates is like an old school hostel and nothing more. The place is neglected and doesn't look at all like it does in the photos. They call and offer a full buffet breakfast for R85, but did not receive any buffet breakfast. The breakfast that was served was perhaps worth R30. The person at reception does not care about complaints that are made and just shrugs off complaints.

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Bergvallei Estates 's response

Die gas was geskakel, en 'n kontinentale ontbyt aangebied. Daar was eiers, spek, wors, gebraaide aartappels, meusli en yougurt met vars aarbeie, roosterbrood, hotcross buns, koffie, tee en sap. Dit vergelyk baie goed met enige ander restaurant. Ons wou hom nie voor die ander gas wat langs hom gestaan het verneder, om te noem dat 'n kontinentale ontbyt en buffet nie dieselfde ding is nie, en daarom het ons eerder net stil gebly en gesê: "Ons sal kyk daarna".
Die foto's waarna die gas moet kyk is wat nou op die webtuiste adverteer word, aangesien Bergvallei al baie jare lank bestaan en daar al veranderings gemaak is en dit onmoontlik is om van alle ou fotos op die internet ontslae te raak.

Bergvallei Estates
Corne D - Mar 2018
Overall rating
Cleanliness
2/5
Service
1/5
Location
2/5
Safety
2/5
Value for money
1/5
Corne D
Family with teenagers

Kon meer doen.

Kan regtig meer doen aan die kamers. Plek is baie vervalle en is baie misleidend as mens na die foto's kyk. Voel onveilig met die mense wat daar deurloop na hulle wonings.

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Could do more.

Could really do more to the rooms. Place is very run down and is very misleading if you look at the pictures. Feel unsafe with the people who walk through there to their homes.

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Bergvallei Estates 's response

Die kamers is koste effektief met alles wat nodig is vir oornag. Die fotos van die kamers is geneem van hoe die kamers lyk en kan dus nie misleidend wees nie. Slegs die gordyn, gooi-kusssings en matjies se kleure verkil van kamer tot kamer in die familie kamers. Ons het 24uur "armed response" asook ons eie sekuritiets wagte. Slegs die sement pad wat op 'n afdraande gebou is het krake in, maar ry steeds baie glad. Daar loop slegs vroeg oggend en laat middag mense naby die dienspad verby, tussen hulle werke en wonings, wat nie 'n vreemde verskynsel in Suid Afrika is nie.

Bergvallei Estates
Pippa S - Dec 2018
Overall rating
Cleanliness
2/5
Service
1/5
Location
1/5
Safety
1/5
Value for money
1/5
Pippa S
With partner

Nie gekry wat ek bespreek het nie.

Ek het 'n luxury room bespreek en ek het 'n family room gekry met net 'n stort en buitedeure wat nie wil oop nie. My kamer sleutel is vir iemand gegee wat dit na my troue toe geneem het ek sou dit self gaan haal het. 6:00 was dit so raserig in die gange mens moes opstaan.

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Didn't get what I booked.

I booked a luxury room and I got a family room with only a shower and exterior doors that don't want to open. My room key was given to someone who took it to my wedding, I would have picked it up myself. At 6:00 it was so noisy in the corridors that you had to get up.

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Ursula S - Sep 2018
Overall rating
Cleanliness
1/5
Service
1/5
Location
1/5
Safety
1/5
Value for money
1/5
Ursula S
Family with young children

Glad nie soos die foto’s op internet nie. Skokkend hoe die plek in werklikheid lyk. Glad nie waarde vir geld en baie onveilig.

Moenie eers jou tyd mors. Foto’s en werklikheid is twee heeltemal ander prentjies. Die plek is verwaarloos en baie onveilig. Sal nie ‘n gesin met kinders aanraai om by die plek te gaan bly nie.

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Not at all like the photos on the internet. Shocking how the place actually looks. Not value for money at all and very unsafe.

Don't even waste your time. Photos and reality are two completely different pictures. The place is neglected and very unsafe. Would not advise a family with children to stay at the place.

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Bergvallei Estates 's response

Ons is jammer dat hierdie gas dit nie geniet het by ons, soos meeste ander gaste nie. Die fotos op die webtuiste is soos wat dit hier nou lyk. Daar is geen probleme met sekuriteit nie. Bergvallei is nie 'n vakansie oord nie. Soos wat ons adverteer, lewer ons netjiese, skoon en bekostigbare oorslaap fasiliteite vir gaste wat troues en funksies bywoon by ons of in die omgewing.

Bergvallei Estates
Hanri C - Dec 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Hanri C
Family with teenagers

Netjiese en bekostigbare verblyf.

Die verblyf was voorwaar netjies, skoon em gerieflik.

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Neat and affordable accommodation.

The accommodation was truly neat, clean and comfortable.

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Chris W - Oct 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Chris W
Family with teenagers

The location was beautiful and our room was nice and spacious.

The views were amazing and our room was nice and big and spacious. The only problem is that the walls are very thin, so you can hear things in the other rooms.

Madelein M - Oct 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Madelein M
With partner

Baie tevrede.

Gasvrye ontvangs. Baie mooi foto's geneem in verskeie areas regoor die Estate.

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Very satisfied.

Hospitable reception. Very nice photos taken in various areas across the Estate.

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Laura G - Sep 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Laura G
Family with young children

Vriendelike personeel. Goeie kommunikasie.

Die personeel het oor die langnaweek van 24 September 2017 uit hul pad gegaan, om al hulle gaste wat die Sing in Harmonie by Silverstar bygewoon het, te help. Hulle het selfs die kantoor op 'n Sondag oopgemaak om die sleutels te kan oorhandig. Die kamers was netjies. Sal beslis weer hier bly volgende jaar as ons koor weer optree. Dit is regtig baie naby aan Silverstar en bekostigbaar.

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Friendly staff. Good communication.

The staff went out of their way over the long weekend of 24 September 2017 to help all their guests who attended the Sing in Harmonie at Silverstar. They even opened the office on a Sunday to hand over the keys. The rooms were neat. Will definitely stay here again next year when our choir performs again. It is really very close to Silverstar and affordable.

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Andries B - Jul 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Andries B
With partner

Baie goeie diens en baie goeie mense.

Sien sterre.

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Very good service and very good people.

See stars.

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Annemi J - Jul 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Annemi J
With partner

Baie rustig en kalmerend.

Sal definitief weer by Bergvallei bly. Ek het net twee voorstelle. Een, dat hulle ontbyt bedien of dan, dat daar 'n tafel of so in die kamers is om 'n vinnige ete te kan voorberei.

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Very peaceful and calming.

Will definitely stay at Bergvallei again. I have only two suggestions. One, that they serve breakfast or that there is a table or something in the rooms to be able to prepare a quick meal.

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Jean L - Mar 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Jean L
With partner

Exactly what we wanted, a clean comfortable place to sleep over and not break the bank.

Great people, clean comfortable accommodation that do not break the bank, exactly what we were looking for, definitely recommend it to people looking to spend the night in Muldersdrift.

Nicolaas S - Mar 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Nicolaas S
With partner

Great.

Great time with great friends.

Peter B - Jan 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Peter B
With friends

Genotvol. Sou meer van die Estate wou sien, maar dit het gereën.

Dit is 'n juweel in die middel van die stad. Heerlik gebly in ruim kamer wat al die nodige toebehore gehad het. Sal definitief die blyplek sterk aanbeveel en sal weer daar bly as ons in die omgewing is. Dankie.

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Enjoyable. Would have like to see more of the Estate, but it rained.

It is a gem in the middle of the city. Enjoyed the stay in the spacious room that had all of the necessary amenities. Will definitely recommend this place and stay there again when we are in the area. Thank you.

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Riana V - Sep 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
5/5
Riana V
Family with young children

Netjies en skoon.

Goed geleë en baie netjies, net ander gaste wat tot laat geraas het.

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Neat and clean.

Well located and very tidy, only other guests who made noise until late.

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Anita L - Dec 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
3/5
Value for money
5/5
Anita L
Family with young children

Baie lekker en netjies.

Kamer was ruim en baie netjies.

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Very nice and neat.

Room was spacious and very tidy.

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Lizzy L - Sep 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
3/5
Lizzy L
Family with teenagers

Baie lekker.

Dit was baie lekker gewees, geen klagtes nie.

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Very nice.

It was very nice, no complaints.

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Annemie N - Sep 2017
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Annemie N
Family with young children

Gerieflik.

Baie dankie vir 'n rustige plekkie en skoon en netjiese kamer waar ons die naweek kon tuisgaan.

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Comfortable.

Thank you very much for a quiet place and a clean and tidy room where we could stay for the weekend.

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Lize R - Sep 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
3/5
Value for money
5/5
Lize R
With partner

Fantasties.

Ons het lekker gebly, was daar vir 'n troue. Hul het als wat mens nodig het en dit was skoon en netjies.

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Fantastic.

We had a great stay, were there for a wedding. They have everything you need and it was clean and tidy.

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Willem V - Sep 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
4/5
Willem V
With partner

Maklike en gerieflike verblyf.

As jy net 'n bed soek vir die aand is die perfek. Baie dankie.

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Easy and comfortable stay.

If you're just looking for a bed for the night, this is perfect. Thank you very much.

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Annette W - Jul 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
3/5
Value for money
5/5
Annette W
With partner

Naby alles in omgewing van Krugersdorp.

Aangename verblyf, gerieflike storte met heerlike warm water, baie skoon, sal net addisionele veiligheidsmaatreels byvoeg, bv wagte by parkeerarea

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Close to everything in the vicinity of Krugersdorp.

Pleasant stay, comfortable showers with lovely hot water, very clean, would just add additional security measures, eg guards at parking area

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Bergvallei Estates 's response

Dankie vir die komplimente. Daar is 'n wag deur die nag by die parkering en akkommodasie area. Hy was dalk net nie raakgesien nie aangesien hy swart klere aanhet.

Bergvallei Estates
Elaine V - May 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
3/5
Value for money
5/5
Elaine V
Family with teenagers

Asemrowend.

Die plek is baie mooi. Die kamers is lekker groot en skoon. Die personeel is baie vriendelik en het my sommer dadelik laat tuis voel. Ek het vir my man gesê ons moet weer trou en dan sal ek dit beslis daar hou. Baie romantiese trou venue plek.

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Breathtaking.

The accommodation is very pretty. The rooms are spacious and clean. The staff is very friendly and I felt immediately at home. I told my husband we should marry again and then we can have the wedding there. Very romantic wedding venue.

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Rene V - Nov 2017
Overall rating
Cleanliness
5/5
Service
3/5
Location
4/5
Safety
5/5
Value for money
5/5
Rene V
With friends

Was a very nice stay. Thanks.

Thanks, we didn't spend much time there but it was great, neat and beautiful.

Charmaine M - Oct 2017
Overall rating
Cleanliness
4/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
4/5
Charmaine M
With partner

Baie rustig.

Baie rustige plekkie, om romanties te wees is Bergvallei eerste keuse.

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Very calm.

Very peaceful place, to be romantic Bergvallei is first choice.

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Sarie B - Sep 2017
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Sarie B
Family with teenagers

Aangenaam.

Ons het vir Saterdagnag by Bergvallei bespreek omdat dit naby aan die plek is waar ons Sondag oggend baie vroeg sou warmlugballon ry. Op baie kort kennisgewing het die ballon diensverskaffer ons laat weet dat hul nie meer Sondag oggend kan opstyg nie (a.g.v. weer), maar dat ons Saterdagoggend kan opstyg. Groot krisis in al ons reëlings! Ons kom 500-600 km ver! En nou is ons verblyf 'n nag te laat - omdat die ballonvlug 'n dag vroeër geskuif is. Ons wou hoor of dit moontlik is dat Bergvallei ons verblyf een nag vroeër kon skuif, maar kon glad nie antwoord by die selnommer wat aan ons verskaf is, kry nie. Ons ry toe wel na Bergvallei en kry toe 'n ander nommer daar. Gelukkig kry ons toe antwoord en groot was ons verligting toe die dame moeite doen om ons te akkommodeer! Hoewel ons groep eers middernag daar aangekom het, het ons heerlik geslaap en is vroeg weer uit om te gaan ballon ry. Baie dankie aan Bergvallei wat ons krisis verstaan het en vir ons gehelp het.

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Pleasant.

We booked at Bergvallei for Saturday night because it is close to the place where we would go hot air ballooning very early on Sunday morning. At very short notice, the balloon service provider informed us that they could no longer take off on Sunday morning (due to weather), but that we could take off on Saturday morning. Great crisis in all our arrangements! We come 500-600 km away! And now our stay is a night late - because the balloon flight was moved a day earlier. We wanted to know if it was possible that Bergvallei could move our stay one night earlier, but could not get an answer at all from the cell number provided to us. We then drove to Bergvallei and got another number there. Fortunately, we then got an answer and our relief was great when the lady made an effort to accommodate us! Although our group didn't get there until midnight, we slept well and went out early again to go ballooning. Many thanks to Bergvallei who understood our crisis and helped us.

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Suané R - Jul 2017
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
3/5
Suané R
With partner

Netjiese kamer.

Die kamer was netjies, die pub of shebeen wat naby of langs die estate is, was baie steurend hul het harde musiek gespeel tot 7 uur die volgende oggend, ons het baie min geslaap!

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Neat room.

The room was neat, the pub or shebeen that is near or next to the estate was very disturbing they played loud music until 7 o'clock the next morning, we slept very little!

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Bergvallei Estates 's response

Ongelukkig het die harde musiek gekom van 'n plek wat omtrent 2 km vanaf ons is. Ons en ander mense in die omgewing het die polisie geskakel deur die nag. Die Muldersdrif polisie is nou bewus van die probleem en die klagtes van almal in die omgewing. Daar sal opgetree word om die probleem op te los.

Bergvallei Estates
Magda L - Oct 2017
Overall rating
Cleanliness
4/5
Service
5/5
Location
4/5
Safety
4/5
Value for money
4/5
Magda L
With friends

Baie vriendelik en skoon.

Met aankoms was ons baie vriendelik ontvang, die aanwysing na ons kamers was duidelik aan ons gegee. Kamers is skoon en ruim. Geen probleem met warm water nie, veilige parking voor jou slaapplek, het baie lekker hier oornag.

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Very friendly and clean.

On arrival we were very kindly received, the directions to our rooms were clearly given to us. Rooms are clean and spacious. No problem with hot water, safe parking in front of your place to sleep, had a great time staying here.

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Lionel B - Apr 2017
Overall rating
Cleanliness
5/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Lionel B
Large group

Waarde vir geld!

Groepie was baie ingenome met hulle verblyf al was dit kort. Sal enige tyd aanbeveel. Waardeer.

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Value for money!

Group was very happy with their accommodation, even though it was short. Will recommend it. Appreciate it.

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Ilze V - Nov 2017
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Ilze V
With friends

Rustig.

Die rustigheid en stilte was perfek!

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Restful.

The peace and quiet was perfect!

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Ruan B - Sep 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
3/5
Safety
3/5
Value for money
4/5
Ruan B
Family with young children

Skoon en vars slaapkamers, netjies en skoon.

Die klank digtheid van kamers pla, maar ons sal die plek weer besoek. Geen omheining en nabye plakkers egter 'n kwelpunt.

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Clean and fresh bedrooms, neat and clean.

The sound density of rooms bothers, but we will visit the place again. However, no fence and nearby squatters are a concern.

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Yvonne C - Jul 2017
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Yvonne C
Family with young children

Skoon, netjies en rustig.

Dankie vir die gasvryheid.

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Clean, neat and tranquil.

Thank you for the hospitality.

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Lenél D - May 2017
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Lenél D
With friends

Waarde vir geld.

Dit was mooi en rustig. Baie lekker.

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Good value for money.

It was beautiful and peaceful. So nice.

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Marius M - Mar 2017
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Marius M
With friends

Bergvallei bied skoon, netjiese, bekostigbare akkommodasie binne 'n veilige omgewing.

Al wat ongemaklik was, was die oggend van vertrek, was die kantoor steeds gesluit en die sleutels kon nie op 'n veilige, goedgemerkte plek gelos word nie.

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Bergvallei offers clean, tidy, affordable accommodation within a safe environment.

All that was inconvenient was on the morning of departure, the office was still locked and the keys could not be left in a safe, well-marked place.

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Anonymous Guest - Oct 2017
Overall rating
Cleanliness
4/5
Service
4/5
Location
3/5
Safety
4/5
Value for money
4/5
Anonymous Guest
With friends

Very good thank you.

Good, friendly service, thank you.

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Valmaine D - Sep 2017
Overall rating
Cleanliness
3/5
Service
3/5
Location
5/5
Safety
3/5
Value for money
5/5
Valmaine D
Family with teenagers

Net slaapplek, niks anders.

Goeie slaapplek. Ander gaste lawaai erg. Geen yskas in kamer.

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Just a place to sleep, nothing else.

Good place to sleep. Other guests make a lot of noise. No fridge in room.

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Obie D - Feb 2017
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
3/5
Value for money
4/5
Obie D
With partner

Heerlik.

Skoon en netjiese verblyf.

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Lovely.

Clean and tidy accommodation.

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Gerrit K - Nov 2017
Overall rating
Cleanliness
4/5
Service
3/5
Location
4/5
Safety
3/5
Value for money
4/5
Gerrit K
Individual traveller

Netjies sonder bling.

Goeie waarde vir geld.

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Neat without bling.

Good value for money.

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Paul C - Nov 2017
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
3/5
Value for money
3/5
Paul C
With partner

Dit was plek om te bly na 'n laat aand.

Die plek is nie baie goed afgerwerk nie. En raak vervalle. Veral as daar na vorige foto's kyk van die plek. Byvoorbeeld die swembad/fontein. Daar is geen heining of grensdraad om die plek nie, dit laat 'n ou bietjie onveilig voel. Spinnekop in die bed gevind. Daar is baie voetgangers wat deurloop na hul hutte toe.

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It was place to stay after a late night.

The place is not very well finished. And become dilapidated. Especially when looking at previous photos of the place. For example the pool/fountain. There is no fence or boundary wire around the place, it makes a guy feel a bit unsafe. Found spider in bed. There are many pedestrians walking through to their cabins.

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Bonita J - Jul 2017
Overall rating
Cleanliness
4/5
Service
3/5
Location
3/5
Safety
4/5
Value for money
4/5
Bonita J
Family with teenagers

It was a neat and quiet place.

It was a very nice place - very neat and large rooms. The only downfall was the lack of and odd placing of electrical plugs... Otherwise a lovely getaway.

Melinda W - May 2017
Overall rating
Cleanliness
3/5
Service
3/5
Location
3/5
Safety
4/5
Value for money
5/5
Melinda W
With partner

No hot water.

Stunning accommodation, but it was terrible not having hot water on a very cold night and very cold morning.

Bergvallei Estates 's response

Unfortunately the client did not contact us on the provided number in the room to make us aware of this, as we would have tended to it immediately in the evening already. The geyser supplying this room is in working order, but we suspect that the client did not wait for the hot water to reach the taps, as the room is located on the top storey and its geyser is on the bottom level. Our apologies for the inconvenience. We strive to keep all our clients comfortable.

Bergvallei Estates
Anonymous Guest - May 2017
Overall rating
Cleanliness
4/5
Service
3/5
Location
4/5
Safety
5/5
Value for money
2/5
Anonymous Guest
With partner

Fairly well located, good for short term stay.

The place is so beautiful. It is probably ideal for weddings and other functions. We were strange and had to search for our room. Everything is neat and clean. But I miss the bedside cabinets for your little things and Cell. It was very cold without an air heater. The Asbestos unit against the wall is too small for the room.

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Piet L - Mar 2017
Overall rating
Cleanliness
3/5
Service
5/5
Location
4/5
Safety
3/5
Value for money
3/5
Piet L
With partner

Beautiful gardens and surroundings.

The place is very nice and I also loved the garden and its surroundings and the location suited my circumstances perfectly as I attended a function at Silverstar Casino.

Willem E - Dec 2017
Overall rating
Cleanliness
4/5
Service
2/5
Location
4/5
Safety
4/5
Value for money
3/5
Willem E
With partner

Gemaklik, kort en eenvoudig.

Ontvangs was nie aangenaam nie, maar was eenvoudig en maklik om daar te bly. Skoon en netjies maar die kamers is baie warm.

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Easy, short and simple.

Reception was not pleasant but was simple and easy to stay there. Clean and tidy but the rooms are very hot.

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Virginia S - Nov 2017
Overall rating
Cleanliness
4/5
Service
3/5
Location
3/5
Safety
3/5
Value for money
4/5
Virginia S
With partner

Clean and made us feel at home.

Owner extremely friendly but the housekeeping staff was unfriendly.

Tessa E - Jul 2017
Overall rating
Cleanliness
4/5
Service
4/5
Location
3/5
Safety
2/5
Value for money
4/5
Tessa E
Family with teenagers

Raserig.

Baie netjies en gemaklike beddens alhoewel ons glad nie kon slaap nie. Mense gesels tot 1 uur in die nag en a.g.v. akostiek kan mens elke klank hoor. Net sodra ons gedink het nou kan ons slaap, het iemand êrens buite begin musiek speel. Die het omtrent half twee die oggend begin en aangegaan tot om en by 5 uur. Ons het niks geslaap nie. Sal nie aanbeveel vir slaap nie.

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Noisy.

Very tide and comfortable bed, though we couldn't sleep. There were people chatting til 1 at night, and due to the acoustic one can hear every little sound. Just as we though we could finally sleep, someone outside somewhere started playing music. That lasted from about 2 in the morning til 5 am. We didn't get any sleep. Would recommend for sleeping.

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Bergvallei Estates 's response

Daar is 'n nota op elke kamerdeur om gaste te vra vir stilte na 22:00. Daar word ook 'n selfoon nommer verskaf wat geskakel kan word, sou ander gaste nie daarby hou nie. Daar is ook nog verdere tekens in die gange aangebring om gaste te vra om stil te wees na 22:00, en ander gaste in ag te neem.

Bergvallei Estates
Anonymous Guest - Mar 2017
Overall rating
Cleanliness
3/5
Service
3/5
Location
4/5
Safety
4/5
Value for money
3/5
Anonymous Guest
With partner
Anna M - Jul 2017
Overall rating
Cleanliness
4/5
Service
3/5
Location
2/5
Safety
4/5
Value for money
2/5
Anna M
With partner

Nie baie lekker nie.

Daar was niks groots fout met die plek nie maar ons het 2 uur die oggend opgestaan ek teruggery Rustenburg toe, eintlik verniet betaal. Van iewers in die omgewing het sulke aaklige harde musiek gekom dat ons nie kon slaap nie.

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Not very nice.

There was nothing majorly wrong with the place but we got up at 2 in the morning I drove back to Rustenburg, actually paid for nothing. From somewhere nearby came such horrible loud music that we couldn't sleep.

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Glenn K - Oct 2017
Overall rating
Cleanliness
3/5
Service
1/5
Location
3/5
Safety
4/5
Value for money
3/5
Glenn K
With partner

Kon bietjie meer doen.

Kan meer op klein goed fokus: water in die kamer. Of ten minste 'n glas om water uit te drink. Handdoeke was baie klein.

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Could do a little more.

Can focus more on small things: water in the room. Or at least a glass to drink water from. Towels were very small.

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Noel M - Feb 2017
Overall rating
Cleanliness
2/5
Service
1/5
Location
4/5
Safety
4/5
Value for money
3/5
Noel M
With partner

Geen diens

Geen opvolg nie. Net sekuriteitswag.

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No service.

No follow-up. Only security guard.

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Gerda C - Nov 2017
Overall rating
Cleanliness
1/5
Service
3/5
Location
3/5
Safety
1/5
Value for money
5/5
Gerda C
With friends

Baie oud.

Sien sterre.

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Very old.

See the stars.

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Felicity J - Mar 2017
Overall rating
Cleanliness
1/5
Service
3/5
Location
3/5
Safety
3/5
Value for money
3/5
Felicity J

Very disappointed with the amount of red ants in the room. Very unsatisfied.

See star rating.

Bergvallei Estates 's response

Unfortunately the ants came into the room after the staff cleaned the room and we were not aware, or made aware, of the problem by the guest. The problem have been subsequently sorted out.

Bergvallei Estates
Agnes S - Sep 2017
Overall rating
Cleanliness
3/5
Service
2/5
Location
2/5
Safety
2/5
Value for money
2/5
Agnes S
Family with teenagers

Safety is a factor, the first night heard people screaming from the nearby settlement.

The place definitely needs to be upgraded, maybe add a communal kitchen, as there are no microwaves or anything, basically it's just a room. There's people walking by all the time which doesn't feel safe. After the keys are handed to you, there is no one in sight, except for the security.

Sunette J - Sep 2017
Overall rating
Cleanliness
1/5
Service
1/5
Location
1/5
Safety
1/5
Value for money
1/5
Sunette J
Family with young children

Glad nie wat ons verwag het nie.

Ons het gearriveer by Bergvallei om 'n prentjie te vind wat heeltemal anders lyk as dit wat uitgebeeld word. Geboue en die algemene terrein is nie in stand gehou, die akkommodasie kom soos 'n "koshuis" voor en ek sal nie gemaklik slaap met die mate van sekuriteit nie. Dis 'n verskriklike groot instansie met een sekuriteitswag en 'n gewone draad waarlangs talle mense aanhoudend op en af stap na hulle huise. Die kamers het binne-in netjies gelyk maar ongelukkig het ons net te onveilig gevoel om daar te bly.

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Not what we expected at all.

We arrived at Bergvallei to find a picture completely at odds with what was represented. The buildings and general site are not maintained, accommodation feels like a dormitory and I didn't have peace of mind in terms of security. It's a very large establishment with just 1 security guard and a regular fence along which many a soul walk en route to their homes. The rooms looked neat inside but unfortunately we felt too unsafe to stay there.

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Bergvallei Estates 's response

Die kliënt was ongelukkig omdat daar nie TV's is in ons kamers nie, soos aangedui in, en was gevolglik slegs vir 'n paar minute op die perseel. Ons kon ongelukkig nie soos per die kliënt se versoek 'n terugbetaling doen op hul verblyf nie, aangesien dit wel aangedui word dat hierdie gerief nie in die kamers beskikbaar is nie.

Die terrein word wel ten volle onderhou en dus is hierdie stelling onwaar. Die sekuriteitswag beweeg slegs om die akkommodasie blok en parkering terwyl die instansie ook gekoppel is aan 24-uur "armed response". Ons voel verseker dat ons kliënte wel veilig is.

Bergvallei Estates
Jean L - Nov 2016
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Jean L
Family with young children

Fantasties.

Ons het orals in Muldersdrift area gesoek vir 'n skoon en netjiese plek wat oorslaapgeriewe het teen 'n billike prys vir 4 mense, aangesien ons 'n troue in die area bygewoon het. Bergvallei het meer as net voldoen hieraan. Ek verwag nie vyfster-geriewe teen hierdie prys nie. Die dames in die kantoor was ook baie vriendelik.

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Fantastic.

We looked everywhere in Muldersdrift for a clean and neat place with overnight facilities, for a reasonable price for 4 people, as we were in the area for a wedding. Bergvallei more than met the expectations. I don't expect 5 star facilities for this price.The women in the office were also very friendly.

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Anna W - Jul 2016
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Anna W
With partner

AWESOME!

Sal hulle enige tyd aanbeveel, uitstekende diens.

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Awesome!

Will recommend them anytime, excellent service.

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Antoinette M - Jan 2016
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Antoinette M
With friends

Waarde vir geld.

Naby Ticket Pro Dome so baie gerieflik om na konserte te gaan kyk.

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Value for money.

Close to Ticket Pro Dome so very convenient for going to see concerts.

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Jurgens Johannes G - Nov 2016
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
5/5
Jurgens Johannes G

Baie lekker gebly.

Baie lekker daar gebly. Baie mooi en skoon en die diens is goed en ontvangs was baie vriendelik.

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Enjoyed the stay very much.

Enjoyed the stay there. Very nice and clean and the service was good and reception very friendly.

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Monica D - Nov 2016
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Monica D
With friends

Rooms were clean except for the shower.

Rooms were clean, but the shower was not inviting at all.

Sanet D - May 2016
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
4/5
Value for money
4/5
Sanet D
Family with young children

Skoon en netjies met vriendelike diens.

Dit was baie skoon en netjies met pragtige kamers en vriendelike diens. Geen probleem gehad met enige iets nie. Sal weer daar oorslaap. Die Cradle Stone Mall is so naby geleë - letterlik 5 minute se ry daarvan af, so dit was vir ons baie gerieflik.

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Clean and tidy with friendly service.

It was very clean and tidy with beautiful rooms and friendly service. Had no problem with anything. Will stay there again. The Cradle Stone Mall is located so close - literally a 5 minute drive away, so it was very convenient for us.

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Ghita R - Jun 2016
Overall rating
Cleanliness
5/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Ghita R
With friends

Rustig, goeie beddens, mooi plek. Sal wel mikrogolfoond, yskas en haardroër wou hê vir gerief.

Gerieflik, groot kamers, skoon en netjies. Sal graag yskas en/of mikrogolfoond wou gebruik omdat ons langer as 'n dag oorbly en nie altyd wil uiteet nie. Geen haardroërs en geen handdoek-hakies/reëlings nie, maar anders mooi en rustig.

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Tranquil, good beds, pretty place. I would have liked a microwave, fridge and hairdryer for convenience though.

Comfortable, big rooms, clean and neat. Would have liked a fridge and/or microwave because we stayed longer than one day and we didn't always want to go out to eat. There were also no hairdryers or hooks or railings for towels, but otherwise it was pretty and quiet.

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Ilse B - Jan 2016
Overall rating
Cleanliness
4/5
Service
5/5
Location
4/5
Safety
4/5
Value for money
4/5
Ilse B
With partner

Netjies, die natuurlike beligting is pragtig.

Dis stil met 'n baie mooi uitsig. Ons het 'n troue by Usambara Venue gehad, ongelukkig was die Lodge reeds vol. Ek het Chanel gekontak, en sy het dadelik begin rondvra in die area vir verblyf vir een aand. Bergvallei Estates het teruggekom na haar en ek het dadelik bespreek. Baie dankie aan Chanel by LekkeSlaap vir jou spoedige terugvoer! Asook Bergvallei Estates vir julle vriendelikheid.

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Neat, the natural lighting is beautiful.

It's quiet with a very nice view. We had a wedding at Usambara Venue, unfortunately the Lodge was already full. I contacted Chanel, and she immediately started asking around the area for overnight stays. Bergvallei Estates got back to her and I booked right away. Many thanks to Chanel at LekkeSlaap for your prompt feedback! As well as Bergvallei Estates for your kindness.

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Dorothy B - Nov 2016
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Dorothy B
With partner

Rustig en gemaklik.

Die plek lyk baie ouderwets en is net 'n slaapplek. Dink dis die moeite werd om bietjie meer moderne goedjies in te bring. Die rame in die kamers en die prente is baie oudtyds. Badkamers ook baie oud en daar was ook nie 'n toiletpapierhouer in die toilet nie. Vir die doel waarvoor ons dit gebruik het was dit oukei, maar ek sou nie lank daar wou bly nie. Baie mooi, maar het werk nodig en baie verbeterings sal beslis mense lok.

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Quiet and comfortable.

This place looks very old-fashioned and is only a stay-over place. Think it is worth the trouble to add some modern things. The frames in the rooms and the pictures are very old-fashioned. Bathrooms also very old and there wasn't a toilet paper holder in the toilet. For the reason we were there, it was okay, but I wouldn't want to stay there for long. Beautiful but definitely needs work en some improvements would definitely attract people.

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Chantelle J - Sep 2016
Overall rating
Cleanliness
3/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
3/5
Chantelle J
Family with young children

Die verblyf was lekker.

Die kamer het net baie na rook geruik. Bietjie verwaarloos.

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Nice stay.

The room smelled of smoke. A bit neglected.

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Pierre-juan V - Apr 2016
Overall rating
Cleanliness
4/5
Service
3/5
Location
5/5
Safety
4/5
Value for money
4/5
Pierre-juan V
With partner

Wat 'n lekker tyd!

Ons het van die verblyf gebruik gemaak gedurende 'n sakereis. Die ligging maak dit ideaal en ons sal beslis weer daar aanklop.

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What a fun time!

We used the accommodation during a business trip. The location makes it ideal and we will definitely stop by again.

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Herman H - Oct 2016
Overall rating
Cleanliness
4/5
Service
4/5
Location
3/5
Safety
4/5
Value for money
4/5
Herman H
With partner

Baie lekker.

Ander gaste het bietjie lawaai, maar andersins het ons baie lekker gebly.

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Very nice.

Other guests were a bit noisy, but otherwise we had a nice stay.

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Anonymous Guest - Jul 2016
Overall rating
Cleanliness
3/5
Service
4/5
Location
4/5
Safety
2/5
Value for money
3/5
Anonymous Guest
With partner

Average accommodation.

Average overnight accommodation.

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Anonymous Guest - May 2016
Overall rating
Cleanliness
4/5
Service
3/5
Location
3/5
Safety
2/5
Value for money
3/5
Anonymous Guest
With partner

Rest disorder

On the Saturday, rock-hard music played throughout the night until 08:00 the next morning, which made sleep very difficult.

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Walter S - Sep 2016
Overall rating
Cleanliness
4/5
Service
1/5
Location
3/5
Safety
3/5
Value for money
3/5
Walter S
With partner

Nie baie happy nie.

Daar was geen warm water by die wasbak nie. Rede: kraan was gebreek. Tweedens ketel was stukkend, kon nie eers koffie maak nie.

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Not very happy.

There was no hot water at the sink. Reason: faucet was broken. Second kettle was broken, couldn't even make coffee.

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Anonymous Guest - Sep 2016
Overall rating
Cleanliness
1/5
Service
3/5
Location
3/5
Safety
1/5
Value for money
2/5
Anonymous Guest
With partner

Not a good experience.

Bed was not even cleanly covered. Would not recommend to anyone.

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Carmen G - Dec 2016
Overall rating
Cleanliness
2/5
Service
2/5
Location
2/5
Safety
1/5
Value for money
2/5
Carmen G
With partner

It was not what I expected.

Firstly, I booked a family room, meaning that I have children. There was no bath! Secondly, there were no aircons. I paid that price expecting that there would be an aircon taking inconsideration that there was no televisions. The photos on the website do not reflect the current condition in real life!

Bergvallei Estates 's response

The family rooms are clearly advertised to only have a shower. We also do not advertise that we have TV's or air-conditioning. We do have fans in all the rooms. Changes have been made in the last few years so there are some old photos on the internet which is not possible to eliminate completely, but the photos on any of our advertising sites, as well as our website and TravelGround are all up to date.

Bergvallei Estates
Louis H - Mar 2016
Overall rating
Cleanliness
1/5
Service
1/5
Location
4/5
Safety
2/5
Value for money
1/5
Louis H
With partner

Kamer was vol miere en baie bedompig.

Prys sou goed gewees het as dit netjies en skoon was.

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Room was full of ants and very stuffy.

Price would have been good if it was neat and clean.

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Bergvallei Estates 's response

Die mier probleem in daardie kamer is nou uitgesorteer. Ons is jammer dat miere vir julle 'n indruk van onnetheid geskep het en dat a.g.v. daarvan nie skoon gevoel het nie. Miere is maar seisoenliks en ons sorter dit uit sodra ons daarvan bewus is. Miere is nie 'n refleksie van skoon of vuil nie.

Bergvallei Estates
Liesl V - Dec 2015
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Liesl V
With partner

Rustige omgewing met pragtige uitsigte.

Baie dankie. Dit was so lekker om van julle dienste gebruik te maak. As fotograaf moet ek baie oorslaap wanneer ek troufoto's ver van die huis af doen en ek sal beslis weer LekkeSlaap en Bergvallei gebruik. Baie dankie vir die puik diens en dat alles in orde was.

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Peaceful surroundings with beautiful views.

Thank you very much. It was so nice to use your services. As a photographer, I have to sleep a lot when I do wedding photos far from home and I will definitely use LekkeSlaap and Bergvallei again. Thank you very much for the great service and that everything was in order.

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Wayne S - Aug 2015
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Wayne S
Family with young children

This was a very pleasant stay. The venue is neat and clean and the grounds are very beautiful.

We thoroughly enjoyed our stay at the venue. We booked the family room and it was a spacious, neat and clean. The beds were comfortable and all the basic facilities that we needed were available. The staff was very friendly and the management made you feel at home. The grounds of the venue are extremely beautiful and it creates a relaxed atmosphere. You can lose yourself in its beauty. The venue is ideally placed as it is very close to a shopping mall (2 minutes away) so one does not need to drive far for food … and yet it’s surrounding bush makes you feel that you are out of the busy city life. It is a gem that is great value for money. This venue will definitely see me again and I will recommend it to anyone. Do yourself a favour and give it a try!

Maryka N - Nov 2015
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
3/5
Value for money
4/5
Maryka N
With partner

Baie prakties en netjies.

Maklik gevind, skoon en netjies en vriendelik ontvang.

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Very practical and neat.

Easily found, clean and tidy and friendly welcome.

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Tersia L - Nov 2015
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Tersia L
Family with young children

Dit was perfek!

Ons het blyplek vir 1 aand nodig gehad. Bergvallei Estates was so naby aan alles!

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It was perfect!

We needed accommodation for 1 night. Bergvallei Estates was so close to everything!

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Rosie E - Jul 2015
Overall rating
Cleanliness
4/5
Service
5/5
Location
4/5
Safety
2/5
Value for money
5/5
Rosie E
Family with teenagers

Sal dit aanbeveel.

Baie mooi plek. Die ontvangs is baie vriendelik. Veiligheid kan opgeknap word want enige iemand kan in die plek in ry aangesien daar geen sekuriteitswag is nie. Die skoonmaakdienste was baie beleef en het goed skoongemaak. Al wat vir ons 'n probleem was, was die gordyn by die stort want as jy mans en vrouens saam is werk dit nie so goed nie. My man en seun moes uit die kamer gaan sodat ek en my dogter kon stort of aantrek. Maar behalwe dit kan ek Bergvallei Estates aanbeveel. Dis waarde vir wat jy betaal. Mens moet net stort-tye goed beplan.

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Would recommend it.

Very nice place. The reception is very friendly. Security can be improved because anyone can drive into the place as there is no security guard. The cleaning services were very polite and cleaned well. All that was a problem for us was the shower curtain because if you are men and women together it doesn't work so well. My husband and son had to leave the room so my daughter and I could shower or dress. But other than that I can recommend Bergvallei Estates. It's value for what you pay. One just has to plan shower times well.

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Bergvallei Estates 's response

Die sekuriteitsman staan op die perseel self, aangesien die hoofhek 'n entjie van die geboue af is. Ons maak ook gebruik van "armed response"wat 24 uur beskikbaar is. Die gordyne wat na die badkamers gaan in die familiekamers is nou ook vervang met nie-deursigtige gordyne vir meer privaatheid.

Bergvallei Estates
Shannon K - Nov 2015
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
3/5
Value for money
4/5
Shannon K
Family with young children

Heerlik!

Baie mooi plek. Ons het baie vriendelike diens ontvang. Na 'n lang dag was ons kamers netjies skoon elke keer met skoon handdoeke. Sal enige tyd weer gebruik maak van julle.

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Delicious!

Very nice place. We received very friendly service. After a long day, our rooms were immaculately clean every time with clean towels. Will use you again anytime.

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Frances B - Dec 2015
Overall rating
Cleanliness
4/5
Service
3/5
Location
4/5
Safety
3/5
Value for money
3/5
Frances B
With partner

Teleurstellend.

Bergvallei Estates is definitief nie meer in die toestand soos op die webtuiste aangedui nie. Dis vervalle en verwaarloos. Die swembad was leeg. Die muskiete dra 'n mens weg.

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Disappointing.

Bergvallei Estates is definitely no longer in the condition as indicated on the website. It's dilapidated and neglected. The pool was empty. The mosquitoes carry a person away.

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Bergvallei Estates 's response

Ons was in die proses om die fontein (dit is nie 'n swembad nie en is slegs 'n paar sentimeter diep - ons adverteer nie dat ons 'n swembad het nie) oor te verf en verander. Dit is nou voltooi. Daar is "Raid mosquito plugs" in elke kamer, wat die gas net moes aanskakel. Dit werk 100% om muskiete weg te hou.

Bergvallei Estates
Leandri H - Dec 2015
Overall rating
Cleanliness
3/5
Service
3/5
Location
3/5
Safety
3/5
Value for money
3/5
Leandri H
Family with young children

Effens teleurstellend.

Beddens is regtig ongemaklik. Daar is gereël dat die sleutel by sekuriteit sou wees na ure, maar hy moes eers die sleutel gaan soek. Die waaier is hopeloos te klein om enige verskil in die kamer te maak. Geen yskas (baie ongerieflik as jy 3 nagte slaap, veral met kinders wat drinkgoed soek). Die Dorm Room-gevoel is effens raserig en mense wat in die gange jou aangluur is bietjie weird (ons het die Vrydagaand 'n henneparty gehad en die Saterdag gekuierde trougaste). Die fontein was leeg so kinders kon nie eers hulle voete natmaak nie. Alhoewel ons bewus is dat dit nie vir swem bedoel is nie. Ons is een aand vroeër huistoe as gevolg van ongemak. Sal regtig lugversorging en klein yskassie aanbeveel. Vanessa is baie behulpsaam via e-pos.

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Slightly disappointing.

Beds are really uncomfortable. It was arranged that the key would be with security after hours, but he had to go and find the key first. The fan is hopelessly too small to make any difference in the room. No fridge (very inconvenient if you sleep 3 nights, especially with children looking for drinks). The Dorm Room feel is a bit noisy and people staring at you in the corridors is a bit weird (we had a hen party on Friday night and visiting wedding guests on Saturday). The fountain was empty so children could not even wet their feet. Although we are aware that it is not intended for swimming. We went home one night early due to discomfort. Would really recommend aircon and small fridge. Vanessa is very helpful via email.

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Bergvallei Estates 's response

Ons adverteer slegs oornag fasiliteite, en nie selfsorg vakansie eenhede nie. Ons was ongelukkig in die proses om die fontein oor te verf en te verander.

Bergvallei Estates
Michelle F - Aug 2015
Overall rating
Cleanliness
3/5
Service
3/5
Location
3/5
Safety
3/5
Value for money
3/5
Michelle F
With partner

The accommodation was convenient as we attended a wedding at the venue.

The beds were not the most comfortable and it was quite noisy when people we in the corridor.

Marda V - Aug 2015
Overall rating
Cleanliness
3/5
Service
4/5
Location
2/5
Safety
2/5
Value for money
3/5
Marda V
With friends

Teleurgesteld, nie wat ek verwag het nie.

Die akkommodasie geriewe kort beslis aandag. Glad nie beïndruk met lawaaierige gaste wat na 10 uur in die aand ingeklok word nie! Ek dink dit is uiters onprofessioneel om dit toe te laat en dan ander gaste se nagrus te ontwrig. Sal beslis nie weer van hierdie verblyf gebruik maak nie!!

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Disappointed, not what I expected.

The accommodation facilities definitely need attention. Not at all impressed with noisy guests being checked in after 10pm! I think it is extremely unprofessional to allow this and then disrupt other guests' night's rest. Will definitely not use this accommodation again!!

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Bergvallei Estates 's response

Alle kamers is reeds in die proses om oorgeverf en opgeknap te word. Gaste wat van troues en funksies af kom, kom eers laat in die aande by hulle kamers aan aangesien meeste troues maar laat in die aande eers eindig. Daar is bordjies op om gaste te vra vir stilte na 10 nm, asook 'n nommer om te skakel, sou ander gaste steurend wees. Hierdie gas het nooit geskakel nie, en dus neem ons aan dat dit maar net met die ander gaste se aankoms vir 'n ruk raserig was.

Bergvallei Estates
Riaan M - Jul 2015
Overall rating
Cleanliness
1/5
Service
2/5
Location
2/5
Safety
2/5
Value for money
2/5
Riaan M
Family with young children

Beslis nie die moeite of geld werd nie. Foto's 'n absolute wanvoorstelling van die realiteit.

Verblyf was vir twee nagte. Ek sal beslis dit nie aanbeveel of weer daar gaan bly nie. Badkamer was vuil, stort vuil. Onaangename ervaring.

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Definitely not worth the effort or money. Photos are an absolute misrepresentation of reality.

Stay was for two nights. I would definitely not recommend it or stay there again. Bathroom was dirty, shower dirty. Unpleasant experience.

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Bergvallei Estates 's response

Beste Riaan,

Baie dankie vir die terugvoer. Die 'grouting' in die storte, wat wel skoon was, het vlekke op gehad het en dus dalk 'n vuil indruk geskep het. Dit is intussen oorgedoen wat ook dan nou 'n skoner indruk gee.

Groete,
Bergvallei Estates - bestuur

Bergvallei Estates
Bianca N - Dec 2015
Overall rating
Cleanliness
1/5
Service
1/5
Location
1/5
Safety
1/5
Value for money
1/5
Bianca N
With partner

Pateties.

Die verblyf was pateties asook die geraas om mens! Ons kon niks slaap nie. Ek sal nooit weer hier tuis gaan nie.

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Pathetic.

The accommodation was pathetic as well as the noise around you! We couldn't sleep at all. I will never go home here again.

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From
From R 1 090
per night (sleeps 4)
From
R 1 090
per night (sleeps 4)
Make a Booking
  • Capacity: 60 people
  • All ages welcome
  • Check-in: 14:00 to 16:00
    Check-out: 10:00
  • Address: Plot 54 van Wyk Restant, Muldersdrif, 1747, Gauteng
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAA8b565958d6479ecddb92122dc794dae5fbd53aef8f99b02727cb9a539f94807894616cb0448313052a5f047a76ffc06bde7e?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R1 090 per night (sleeps 4) 173 5 1 4 Plot 54 van Wyk Restant Muldersdrif 1747 Gauteng 021 201 8900 14:00-16:00 10:00 -26.055404593891 27.83906713128
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