Bergvallei Estates
Review Summary
Aletta P - Mar 2024
Overall rating
Wonderlike plek.
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Wonderful place.
It was lovely to spend the night there.
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Carmen C - May 2024
Overall rating
It was a good night's sleep .
Sthembiso N - Jan 2024
Overall rating
Peaceful place.
Hennie T - Sep 2024
Overall rating
Verblyf is redelik basies maar was voldoende vir waarvoor ons dit benodig het.
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Accommodation is quite basic but was adequate for what we needed it for.
Room was very neat and clean even though it was quite basic. Bathroom facilities not luxurious but adequate. There was no fridge in the room, a fridge would help. There were also only cups, no plates and knives and forks like at most other guesthouses.
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Felicia N - May 2024
Overall rating
All we needed at the right location!
Ethel F - Sep 2024
Overall rating
Vir my was dit net 'n oornag fasiliteit.
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For me it was just an overnight facility.
The accommodation was acceptable, a mini fridge would have been nice.
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Marilize M - Jul 2023
Overall rating
Dit was mooi, skoon en aangenaam gewees.
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It was beautiful, clean and pleasant.
The staff was very friendly upon our arrival. The room was clean and tidy. There were extra blankets for the cold.
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Anonymous Guest - Jan 2023
Overall rating
Nice stay.
We had a very nice stay. We were just unhappy that there was a stain (dog pee) on the bed. There was a wedding going on and people made noise after 10 will suggest not to let other guests stay if there is a wedding on the same day. The road to the rooms was a bit bad and we struggled to find the room. But other than that we felt safe and slept well.
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Anonymous Guest - Aug 2023
Overall rating
Spacious room.
Spacious room and coffee in room.
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Mary-ann V - Jul 2023
Overall rating
Gemiddeld.
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Average.
Shower spills water and was uncomfortable to shower in. Have had cheaper accommodation in better location and which was more luxurious. There was no WiFi. Place is noisy. Grass cut in the early hours of the morning while one is still sleeping. Rooms are not soundproof. People welcomed us kindly.
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Yolande S - Oct 2022
Overall rating
Vriendelik en behulpsaam.
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Friendly and helpful.
The place was very nice and clean. People are friendly and helpful. Enjoyed the nature and we were able to take nice pictures together with the beautiful scenery around us.
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Marietjie A - Mar 2022
Overall rating
Lekker, mooi en presies wat mens nodig het.
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Nice, beautiful and exactly what one needs.
Have a good night! Beautiful.
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Jaap L - Sep 2022
Overall rating
Moeite werd.
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Worth it.
Ok, can put bigger signs up outside at main road.
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Liezel V - Apr 2022
Overall rating
Vriendelik ontvang, mooi omgewing.
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Friendly welcome, beautiful surroundings.
Would have liked microwave in room, otherwise very satisfied.
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Madeleine F - Oct 2022
Overall rating
Goed.
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Well.
For the short time we were there it had been fine, although we had no hot water. No one could take a hot shower. We also recommend a small fridge for cold drinks, milk and water.
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Bergvallei Estates 's response
Dankie Madeleine,
Ons is jammer oor julle ongerief i.v.m. die warm water.
Die persoon wat die geysers moes aansit het 'n fout gemaak en nie julle sin aangeskakel nie. Daar is 'n nommer op al die deure wat 24uur geskakel kan word, waar ons dan dit sou aansit as ons bewus gemaak was daarvan. Weereens jammer vir die fout wat gemaak was deur ons werker.
Antoinette O - Jun 2022
Overall rating
Skoon, netjiese verblyf. Vriendelike personeel.
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Clean, tidy accommodation. Friendly staff.
Please place a trash can in rooms. Wasn't aware there was WiFi.
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Anonymous Guest - Nov 2022
Overall rating
Nobandile M - Oct 2022
Overall rating
The place was quiet and nice to stay at.
Anonymous Guest - May 2022
Overall rating
Not what I expected.
Room had trash from previous guests on windowsill and under bed. No microwave in room to heat food. Self catering unit but there is nothing except a fridge and beds. Not value for money at all and photos on website created a much more appealing image.
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Willie J V - Nov 2022
Overall rating
Baie onveilig, langs plakkers.
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Very unsafe, next to squatters.
Would not recommend.
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Bergvallei Estates 's response
Ons is jammer om te verneem dat julle onveilig gevoel het. Daar is informele nedersettings orals in Suid-Afrika en veral in Muldersdrift, reg langs en naby alle ander verblyf plekke. Dit is slegs as gevolg van ons tipografie waar die nedersetting wat aan die ander kant van die rivier op die heuwel gelee is, dan meer sigbaar is as die wat reg langs al die ander akkommodasie plekke in die omgewing is. Ons het in die ongeveer 10 jaar wat hulle al daar is nog nooit sekuriteits probleme met hulle gehad nie.
Ons het wel 'n nagwag en ons is gekoppel aan 24/7 gewapende reaksie. Daar is dus geen rede om onveilig te voel nie.
Elzaan J - Apr 2021
Overall rating
Was baie lekker en rustig.
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Was very nice and peaceful.
My bridesmaids and I slept over there the night before the wedding. Was very nice and peaceful! Would recommend the place for sure.
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Bianca N - Mar 2021
Overall rating
Vriendelikheid, netjies en verwelkomend.
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Kindness, neat and welcoming.
Customer service was really outstanding. Lucy was extremely friendly and helpful.
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Natalie M - Mar 2021
Overall rating
Lovely stay.
Daleen M - Mar 2021
Overall rating
Bekostigbare blyplek vir 'n funksie.
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Affordable accommodation for a function.
Room (bridal suite 1) was very neat with coffee and cookies for guests. Bedding was clean.
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Pasch D - Oct 2021
Overall rating
Oornag vir 'n nabygeleë troue.
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Overnight for a nearby wedding.
Standard overnight facilities, get what you pay for. Nothing more, nothing less.
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Nelien K - Apr 2021
Overall rating
Pragtige, ouwêreldse atmosfeer met mooi hoekies en plekke om spesiale foto's te neem.
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Beautiful, old-world atmosphere with nice corners and places to take special photos.
Grounds and buildings are quite neglected and untidy, but still a beautiful setting. But be careful to book if you are not a guest of the wedding, the guests are unmanageable, noisy and get badly drunk. Furthermore, it is also located opposite an informal settlement where the music and noise goes on throughout.
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Trudi V - Sep 2021
Overall rating
Nie beïndruk nie.
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Not impressed.
The place is clean and spacious, but is located very close to an informal settlement that was noisy all night. I know this is out of Bergvallei's control, but if we had known that we would have chosen other accommodation instead. There are also too many rooms sharing one geyser with the result that by 6pm in the evening we had no hot water. It is also not indicated anywhere that the road from the main road is dirt road. And in places the dirt road is quite bad. We booked for 2 nights but only stayed one night.
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Cornel V - May 2021
Overall rating
Kamer onpersoonlik en baie koud, krag was af (nie loadshedding nie) koue water.
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Room impersonal and very cold, power was off (not loadshedding) cold water.
Room booked is not the room we got. Parking very far from room.
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Elizabeth N - Dec 2021
Overall rating
Kort kuier en het slegs oornag.
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Short visit and only stayed overnight.
The building smells really unpleasant when you open the doors and walk down the hall. This may be due to the fact that the place is old.
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Beatrix P - Aug 2020
Overall rating
Bergvlei was bereid om op baie kort kennis ons uit 'n moeilike situasie te help deur vir ons verblyf aan te bied. Ons het hulle gasvryheid en pragtige gastehuis baie geniet.
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Bergvlei was willing to help us out of a difficult situation at very short notice by offering us accommodation. We really enjoyed their hospitality and beautiful guest house.
Comfortable, beautiful, clean and friendly service.
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Sandra N - Mar 2020
Overall rating
Dit was baie rustig, netjies, uitstekende diens.
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It was very quiet, tidy, excellent service.
Everything 100%, just a pity we couldn't take advantage of breakfast, due to too few guests who had to go home early who played sports at the schools.
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Wayne S - Feb 2020
Overall rating
The perfect breakaway and at a very affordable price.
Read moreJuline M - Nov 2020
Overall rating
Absoluut die geld werd.
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Absolutely worth the money.
Great stay! Beautiful place!
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Nico S - Dec 2020
Overall rating
Net oorgeslaap. Alles wat ons nodig gehad het.
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Just overslept. Everything we needed.
Check in at reception was very friendly and vining. The room for 4 was clean and tidy for what we needed for an overnight stay.
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Yolandi A - Sep 2020
Overall rating
Nog nooit so onveilig by 'n oorslaap gevoel nie!
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Never felt so unsafe at a sleepover!
We felt very unsafe. It was horrible to get in and out because of security locking all the time and then you have to call to get in. The informal camp is directly opposite the estate, smoke in the valley, loud music and free access for everyone who lives on the other side of the creek, people walk freely through spray, through the resort and out the gate to the main road. Here I will not even marry for nothing. It must have been stunning once upon a time, but now just dilapidated.
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Bergvallei Estates 's response
Goeiedag Yolandi, ons is jammer om te hoor dat jy onveilig gevoel het. Die sekurteit is juis in plek vir veiligheid. Die mense wat julle gesien loop het op ons perseel is ons eie personeel wat woonagtig is op die perseel. Daar is baie informele kampe orals in Muldersdrift, maar ons het egter nog nooit enige sekuriteit probleme met hulle ondervind nie.
Ruan J - Feb 2020
Overall rating
Aaklig! Vuil! Swak diens! Nooit weer nie!
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Horrible! Dirty! Poor service! Never again!
I booked a unit called Luxury Double Room more than a month back because from the pictures it looks very promising. It's Valentine's Day and we have a wedding coming up. When we arrived the floors were dirty. There was a large spider's nest behind the door, water was dirty and not drinkable at all. Toilets were not cleaned. Had absolutely nothing to drink. No shampoo, cream, conditioner. The carpets in the unit were dirty and full of dust. The shower was dirty inside. I would not recommend anyone to ever spend a night here. If the place was at least clean, then it's a different story. I am very disappointed, will never use Bergvallei again or recommend to anyone! The estate needs a lot of work and for sure a new management team. Never again thank you!
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Chantelle F - Dec 2019
Overall rating
Value for money.
Adele P - Nov 2019
Overall rating
Vriendelik en netjies.
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Friendly and neat.
Great service, thank you very much.
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Ricus F - Sep 2019
Overall rating
Baie goed.
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Very good.
Beautiful and neat place.
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Ronel V - Sep 2019
Overall rating
Baie netjies, ekonomies, vriendelike ontvangs en diens.
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Very neat, economical, friendly reception and service.
Very satisfied, would easily recommend Bergvallei anytime.
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Lisa V - Aug 2019
Overall rating
Very comfortable venue.
Lizette J - Dec 2019
Overall rating
Gerieflik.
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Comfortable.
Very clean and good service. Aircon would be welcome. But fans worked fine.
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Hanjo D - Sep 2019
Overall rating
Gemaklik genoeg vir een aand se oorslaap na 'n troue by Avianto.
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Comfortable enough for one night's sleepover after a wedding at Avianto.
Mom, Dad and 2 daughters slept over. The room is comfortable for a short stay period.
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Pietie W - Nov 2019
Overall rating
Baie netjies, skoon en vriendelike en behulpsame staf.
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Very neat, clean and friendly and helpful staff.
Very affordable and would definitely recommend the stay. Very friendly and helpful staff and do what is necessary to make their guests feel at home. Thank you very much for a comfortable time at Bergvallei!
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Johann G - Oct 2019
Overall rating
Baie netjies en vriendelike personeel. Waarde vir geld.
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Very neat and friendly staff. Value for money.
Neat, clean, beautiful style, almost Capes. Let at home. Wonderful atmosphere.
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Carina F - Jul 2019
Overall rating
Baie vriendelike diens ontvang en die sekuriteitswag was so gaaf!
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Received very friendly service and the security guard was so nice!
It would be good if there could be a large illuminated sign on it for ease in the evening to be able to find the accommodation.
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Adele B - Oct 2019
Overall rating
Venue was very nice. A bit close to Main Road.
Elsjé G - Dec 2019
Overall rating
Chaos.
Read moreBergvallei Estates 's response
Goeie dag Elsje,
Ons is jammer dat die ander gaste julle gesteur het. Daar is 'n nommer teen al die deure wat geskakel kan word sou gaste mekaar steur sodat ons dit dadelik kan uitsorteer.
Daar is 'n kragopwekker aan die akkommodasie gekoppel. Daar was ongelukkig 'n ander elektrise fout en die elektrisien het vroeg die oggend gekom om dit reg te maak.
Ons doen te alle tye alles in ons vermoe om al ons gaste gelukkig te hou.
Anonymous Guest - Nov 2019
Overall rating
Now that wasn't too great.
In my honest opinion, the night's rest was restless and very noisy. There was not a single moment that was quiet. Then secondly the place did not look like in the photos, it created a false impression.
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Anonymous Guest - Dec 2019
Overall rating
It was close enough to where we needed to be, we just slept and were out early.
Bergvallei Estates is a beautiful place, I can see that it is no longer in its prime, but understand that economy is pushing everywhere, and guests can ruin places too. Would have liked an air con as it was terribly hot. There was a wedding going on and the site was quite busy, although it didn't bother us. Thanks for the clean room. We slept well, thank you.
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Arnu M - Mar 2019
Overall rating
Agtergeblewe juweel.
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Leftover gem.
Was at a wedding recently and a large group of us stayed to get maximum enjoyment out of the wedding. Although the rooms were clean, they were not very modern or well maintained. Bathroom facilities were sub-standard. There was also an earth leakage problem, because if you shower and turn on taps, you get an unexpected shock. The service of the staff was also not up to standard. During the wedding reception, the staff arbitrarily turned off the power, after it had been arranged that music could play for another hour. Also the service at the bar was very poor and slow. The breakfast the next morning was also not up to standard. No choice about which type of egg you prefer. Only a served plate is served. Does not justify the cost of the breakfast. Will not use or recommend the venue again out of free choice unfortunately.
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Bergvallei Estates 's response
Bergvallei het 'n ou kaapse gevoel en die tema is nie modern nie. Daar was ongelukkig 'n geyser wat foutief was op hierdie dag, maar is toe herstel. Dit is jammer dat die gas 'n slegte opinie het omtrent die troue, aangesien die bruid en bruidegom gelukkig was met alles en Bergvallei gekomplimenteer het die volgende oggend. Die saak omtrent die oortyd gebruik van die venue was met die bruid en bruidegom uitgesorteer. Die menu vir die ontbyt was aan alle gaste gestuur en het duidelik genoem dat daar net roereier bedien word. Dit het hul vrygestaan om dit te bespreek of nie. Die prys is heeltemal binne perke as dit met 'n gewone restaurant vergelyk word. Alle personeel strewe na die beste en vriendelike diens te alle tye.
Die gaste van die troue moes stilgemaak geword het om 01:30 omdat hulle harde musiek by die akkommodasie gespeel het en dus nie ander gaste in ag geneem het nie.
Adéle N - Mar 2019
Overall rating
Te duur vir swak kwaliteit kamer.
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Too expensive for poor quality room.
See stars.
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Bergvallei Estates 's response
Ons is jammer oor die gas se opinie. Ons kamers is skoon en netjies met die basiese geriewe vir 'n gemaklike oornag. Die kamers word juis gebruik vir gaste wat na troues en funksies in die omgewing gaan en dan slegs basiese geriewe benodig teen die beste moontlike prys. Bergvallei het van die goedkoopste kamers in die area. As daar onnodige geriewe in die kamers gesit word sal die prys van die kamers aansienlik moet opgaan, wat nie 90% van ons kliente se behoeftes is nie. Daar is wel ander akkommodasie in ons omgewing teen 'n baie hoer prys wat wel TV's en ander geriewe het, waarvan kliente kan gebruik maak as dit hulle spesifieke behoeftes is.
Walt S - Dec 2018
Overall rating
Baie netjiese plek.
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Very neat place.
Reception was excellent.
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Noldus G - Nov 2018
Overall rating
Baie netjies en sentraal geleë.
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Very neat and centrally located.
See the stars.
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Meyer M - Oct 2018
Overall rating
Baie netjies, skoon, vriendelike personeel!
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Very neat, clean and friendly staff!
Great place for an overnight stay! Would make use of them again.
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Samkelisiwe Z - Oct 2018
Overall rating
I enjoyed myself and I felt as if I was at home. The food was amazing.
Adriaan S - Sep 2018
Overall rating
Excellent!
Cecilia B - Sep 2018
Overall rating
Waardevol.
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Valuable.
Comfortable value for money, neat, clean with a beautiful view and friendly people.
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Neelchund Chundupersad S - Jul 2018
Overall rating
Beautiful accommodation.
Annemarie N - Jul 2018
Overall rating
Professional and friendly service.
Zelda M - Apr 2018
Overall rating
Baie mooi geleë plek om te oornag.
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Very nicely located place to spend the night.
Very neat and nice place to spend the night.
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Marné C - Oct 2018
Overall rating
Baie goeie waarde vir geld.
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Very good value for money.
Although my husband and I stayed alone, the family room would be suitable for 2 couples wanting to stay overnight after a wedding and is therefore excellent value for money. No frills, but exactly what you need for a late arrival after a wedding and an early departure the next morning. It would be nice if there was enough coffee and sugar for 2 cups per person (evening and morning). Furthermore, very clean and tidy and also quiet and peaceful. I asked in advance if there was a fridge somewhere where I could store something and the friendly lady then simply arranged for a fridge in our room. Thank you very much for good customer service, we will definitely stay at Bergvallei again after a wedding in the Muldersdrift area.
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Jenny S - Sep 2018
Overall rating
Clean, comfortable, pleasant stay.
Driena G - Aug 2018
Overall rating
Netjies en stil.
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Neat and quiet.
Neat, peaceful place. Had no problems.
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Leroy D - Jul 2018
Overall rating
Excellent place to stay.
Simoné L - Jan 2018
Overall rating
Kort, maar prettig.
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Short, but fun.
Enough hot water and a place to sleep was available. As a big family, we could have fun together and we all felt safe and experienced the most beautiful view.
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Mandy J - Sep 2018
Overall rating
Will surely use Bergvallei Estates again. Lovely place.
Charmaine V - Jun 2018
Overall rating
Was baie lekker en die plekkie is baie mooi.
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Was very nice and the place is very beautiful.
Would recommend the guest house to anyone, the rooms are very nice and tidy. Very nice place.
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Karin P - May 2018
Overall rating
This is a non-pretentious, beautiful venue that offers value for money.
Gorete V - Dec 2018
Overall rating
Fab staff.
Rene J - Dec 2018
Overall rating
Lekker sentraal geleë.
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Nicely centrally located.
Large room.
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Ben K - Nov 2018
Overall rating
Skoon Netjies verblyf sonder luukshede, goed geleë vir Wesrand besoek.
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Clean and neat accommodation without luxuries, located well for a Wesrand visit.
Reasonable and affordable, clean and neat accommodation. Located well for an overnight stay in Wesrand. Safe parking with security guard available. The only negative thing is the early closing times of the office on the premises. Will use these facilities again.
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Carike G - Jul 2018
Overall rating
Goeie matrasse en baie skoon beddegoed.
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Good mattresses and very clean bedding.
Clean and tidy overnight accommodation near the casino.
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Bianca F - Sep 2018
Overall rating
Baie rustige plek.
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Very tranquil place.
We only stayed for one night and it was very peaceful. Stunning place.
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Anonymous Guest - Sep 2018
Overall rating
No hot water, air-con or TV.
Rooms were warm. No aircon or hot water no tv. No food make facilities and breakfast was average for the price
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Janine J - Sep 2018
Overall rating
Gerieflik en sentraal.
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Convenient and central.
Rooms comfortable and tidy. Shower water went cold shortly after shower started.
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Jan P - Sep 2018
Overall rating
Skoon en netjies.
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Clean and tidy.
Would definitely recommend the place. Not overpriced at all. Owners can check for geysers. Took a shower at 7 am and the water was lukewarm.
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Mark M - Jul 2018
Overall rating
Baie lekker.
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Very nice.
See stars.
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Erika N - Dec 2018
Overall rating
Skoon en netjies, maar slegs die basiese is beskikbaar - geen luukshede soos TV of radio.
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Clean and tidy, but only the basics are available - no luxuries such as TV or radio.
Bergvalley is easy to get to and safe to stay. Although we didn't land until after 19:00 on a Saturday, arrangements were made with the guard on duty to receive us and hand over the room key. This guard patrols the premises right through the night. The room was clean and tidy, beds very comfortable and spacious. The weather was very hot and oppressive throughout the evening, but unfortunately there was only a fan in the room, and when it was switched on, it was so noisy that one could not sleep with it. It was a bit awkward. We arrived too late to go out and do anything, but it was too early to just go to bed. It would be nice if there was a TV or radio in the room for some entertainment after a long day's travel. Nevertheless, it is good value for money and we felt safe to spend the night there.
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Tinus B - Dec 2018
Overall rating
Heel gewoon.
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Very plain.
It doesn't look like the photo's. Very old building, but very neat. There is apparently a security guard, but we never saw him so we did not feel very safe. The luxurious room is much bigger than the other rooms and it was a plus. We got a lot of warmth and there are no air cons. If Bergvalei wants to make some improvements, I would suggest to put air cons in the rooms and improve the finishing touches. Nothing is straight in the room (construction shown). But on the other hand, it's a very old building and one can not see anything about it on the pictures. Very friendly welcome.
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Alex H - Dec 2018
Overall rating
Good enough for one night.
Anonymous Guest - Apr 2018
Overall rating
Well.
Good value for money. Slept well.
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Anonymous Guest - Mar 2018
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Nomsa N - Nov 2018
Overall rating
The place did not look as nice as it did on the website, thus the pictures are not a true reflection of how the place looks.
Anonymous Guest - Nov 2018
Overall rating
Mmbengeni M - Sep 2018
Overall rating
The rooms need updates. Beautiful gardens and relaxed atmosphere.
Anonymous Guest - Apr 2018
Overall rating
Cold and impersonal
Upon arrival, the security showed us to our rooms. It was on the top floor. Didn't offer to help with luggage, just watched us struggle up the stairs. The room is big and clean but there are plastic teaspoons in the room and no personality. The coffee and tea were delivered in a money bag. Not at all what I expected from a wedding destination.
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Aranda R - Feb 2018
Overall rating
Rooms are old and very very cracked. Not clean at all in the room.
Bergvallei Estates 's response
Dear Chantall,
The bath can be seen in the bottom right corner of the picture for the room that you had booked.
The staff is meticulous about cleanliness in the rooms. Unfortunately, we were not informed that the room was dirty upon your arrival, otherwise, we would have addressed the matter immediately.
Charlene S - May 2018
Overall rating
Onveilig en verwaarloos.
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Unsafe and neglected.
Have experienced better accommodation for less. While it was clean, it was neglected with cracked walls. Ricoffee in a bank bag, pink bubble soap and dusty plastic plants had us up early and fleeing to be honest. The internet photos and what we experienced was a disappointment. There was no security and we felt very unsafe when we returned from our wedding at a neighboring facility.
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Bergvallei Estates 's response
Daar is 'n wag deurentyd wat gekoppel is aan 'n 24/7 gewapende sekuriteits dienste wat beweeg rondom die parkeerarea en akkommodasie. Die koffie en tee word in 'n netjiese plastiese deursigtige toeknypsakkie voorsien. Die karakter van Bergvallei is outentiek en nie modern nie.
Linda V - Apr 2018
Overall rating
Vriendelike personeel, maar gastehuis kort die fynere details.
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Friendly staff, but they need to look at the fine details.
It is very noisy with an empty feeling. The building is old and the pipes are very noisy during the night in the roof and walls. Other guests that came in after midnight in groups were not told to be quiet and made a noise until after 01:00 in the morning. Other guests had a difficult time sleeping and had to get up to work the next day. As mentioned by others, simple things that do not cost a lot of money needs to be added in the room, like a water jug and water. It was very clean, but there is one bottle pink soap that is shared with previous guests, which is supposed to be all in one: shampoo, soap etc, but isn't marked at all so you cannot be sure what it is. The towels are warn out and old, but was at least clean. The gait and access to the premises is open and not enclosed. The staff and manager are very friendly and was very involved in the arrangements beforehand.
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Bergvallei Estates 's response
Daar is notas op die kamer deure asook in die gang, wat gaste vra om stil te wees na 22:00. Daar is ook 'n nommer om te skakel sou ander gaste 'n lawaai maak.
Ons doen alles in ons vermoë om gaste te vra om ander te respekteer wanneer hulle laat die aand, nadat hulle by troues of funksies in die omgewing was, inkom.
Daar is nou water glase in die kamers aangesien die kraanwater drinkbaar is. Al die handdoeke is ondersoek om te kyk hoekom die gas noem dat dit uitgerafel is, maar geen is gevind nie.
Daar is 'n wag deurnag wat aan 24/7 "armed response" gekoppel is.
Anonymous Guest - Sep 2018
Overall rating
Concise
Beds already slept through a bit. Bathroom small and cramped. Definitely not suitable for 4 people, our shower's cold tap didn't work.
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Jacques N - Sep 2018
Overall rating
Glad nie voldoen aan vereistes nie!
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Not meeting requirements at all!
Bergvallei Estates is like an old school hostel and nothing more. The place is neglected and doesn't look at all like it does in the photos. They call and offer a full buffet breakfast for R85, but did not receive any buffet breakfast. The breakfast that was served was perhaps worth R30. The person at reception does not care about complaints that are made and just shrugs off complaints.
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Bergvallei Estates 's response
Die gas was geskakel, en 'n kontinentale ontbyt aangebied. Daar was eiers, spek, wors, gebraaide aartappels, meusli en yougurt met vars aarbeie, roosterbrood, hotcross buns, koffie, tee en sap. Dit vergelyk baie goed met enige ander restaurant. Ons wou hom nie voor die ander gas wat langs hom gestaan het verneder, om te noem dat 'n kontinentale ontbyt en buffet nie dieselfde ding is nie, en daarom het ons eerder net stil gebly en gesê: "Ons sal kyk daarna".
Die foto's waarna die gas moet kyk is wat nou op die webtuiste adverteer word, aangesien Bergvallei al baie jare lank bestaan en daar al veranderings gemaak is en dit onmoontlik is om van alle ou fotos op die internet ontslae te raak.
Corne D - Mar 2018
Overall rating
Kon meer doen.
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Could do more.
Could really do more to the rooms. Place is very run down and is very misleading if you look at the pictures. Feel unsafe with the people who walk through there to their homes.
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Bergvallei Estates 's response
Die kamers is koste effektief met alles wat nodig is vir oornag. Die fotos van die kamers is geneem van hoe die kamers lyk en kan dus nie misleidend wees nie. Slegs die gordyn, gooi-kusssings en matjies se kleure verkil van kamer tot kamer in die familie kamers. Ons het 24uur "armed response" asook ons eie sekuritiets wagte. Slegs die sement pad wat op 'n afdraande gebou is het krake in, maar ry steeds baie glad. Daar loop slegs vroeg oggend en laat middag mense naby die dienspad verby, tussen hulle werke en wonings, wat nie 'n vreemde verskynsel in Suid Afrika is nie.
Pippa S - Dec 2018
Overall rating
Nie gekry wat ek bespreek het nie.
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Didn't get what I booked.
I booked a luxury room and I got a family room with only a shower and exterior doors that don't want to open. My room key was given to someone who took it to my wedding, I would have picked it up myself. At 6:00 it was so noisy in the corridors that you had to get up.
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Ursula S - Sep 2018
Overall rating
Glad nie soos die foto’s op internet nie. Skokkend hoe die plek in werklikheid lyk. Glad nie waarde vir geld en baie onveilig.
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Not at all like the photos on the internet. Shocking how the place actually looks. Not value for money at all and very unsafe.
Don't even waste your time. Photos and reality are two completely different pictures. The place is neglected and very unsafe. Would not advise a family with children to stay at the place.
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Bergvallei Estates 's response
Ons is jammer dat hierdie gas dit nie geniet het by ons, soos meeste ander gaste nie. Die fotos op die webtuiste is soos wat dit hier nou lyk. Daar is geen probleme met sekuriteit nie. Bergvallei is nie 'n vakansie oord nie. Soos wat ons adverteer, lewer ons netjiese, skoon en bekostigbare oorslaap fasiliteite vir gaste wat troues en funksies bywoon by ons of in die omgewing.
Hanri C - Dec 2017
Overall rating
Netjiese en bekostigbare verblyf.
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Neat and affordable accommodation.
The accommodation was truly neat, clean and comfortable.
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Chris W - Oct 2017
Overall rating
The location was beautiful and our room was nice and spacious.
Madelein M - Oct 2017
Overall rating
Baie tevrede.
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Very satisfied.
Hospitable reception. Very nice photos taken in various areas across the Estate.
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Laura G - Sep 2017
Overall rating
Vriendelike personeel. Goeie kommunikasie.
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Friendly staff. Good communication.
The staff went out of their way over the long weekend of 24 September 2017 to help all their guests who attended the Sing in Harmonie at Silverstar. They even opened the office on a Sunday to hand over the keys. The rooms were neat. Will definitely stay here again next year when our choir performs again. It is really very close to Silverstar and affordable.
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Andries B - Jul 2017
Overall rating
Baie goeie diens en baie goeie mense.
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Very good service and very good people.
See stars.
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Annemi J - Jul 2017
Overall rating
Baie rustig en kalmerend.
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Very peaceful and calming.
Will definitely stay at Bergvallei again. I have only two suggestions. One, that they serve breakfast or that there is a table or something in the rooms to be able to prepare a quick meal.
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Jean L - Mar 2017
Overall rating
Exactly what we wanted, a clean comfortable place to sleep over and not break the bank.
Nicolaas S - Mar 2017
Overall rating
Great.
Peter B - Jan 2017
Overall rating
Genotvol. Sou meer van die Estate wou sien, maar dit het gereën.
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Enjoyable. Would have like to see more of the Estate, but it rained.
It is a gem in the middle of the city. Enjoyed the stay in the spacious room that had all of the necessary amenities. Will definitely recommend this place and stay there again when we are in the area. Thank you.
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Riana V - Sep 2017
Overall rating
Netjies en skoon.
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Neat and clean.
Well located and very tidy, only other guests who made noise until late.
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Anita L - Dec 2017
Overall rating
Baie lekker en netjies.
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Very nice and neat.
Room was spacious and very tidy.
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Lizzy L - Sep 2017
Overall rating
Baie lekker.
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Very nice.
It was very nice, no complaints.
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Annemie N - Sep 2017
Overall rating
Gerieflik.
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Comfortable.
Thank you very much for a quiet place and a clean and tidy room where we could stay for the weekend.
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Lize R - Sep 2017
Overall rating
Fantasties.
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Fantastic.
We had a great stay, were there for a wedding. They have everything you need and it was clean and tidy.
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Willem V - Sep 2017
Overall rating
Maklike en gerieflike verblyf.
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Easy and comfortable stay.
If you're just looking for a bed for the night, this is perfect. Thank you very much.
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Annette W - Jul 2017
Overall rating
Naby alles in omgewing van Krugersdorp.
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Close to everything in the vicinity of Krugersdorp.
Pleasant stay, comfortable showers with lovely hot water, very clean, would just add additional security measures, eg guards at parking area
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Bergvallei Estates 's response
Dankie vir die komplimente. Daar is 'n wag deur die nag by die parkering en akkommodasie area. Hy was dalk net nie raakgesien nie aangesien hy swart klere aanhet.
Elaine V - May 2017
Overall rating
Asemrowend.
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Breathtaking.
The accommodation is very pretty. The rooms are spacious and clean. The staff is very friendly and I felt immediately at home. I told my husband we should marry again and then we can have the wedding there. Very romantic wedding venue.
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Rene V - Nov 2017
Overall rating
Was a very nice stay. Thanks.
Charmaine M - Oct 2017
Overall rating
Baie rustig.
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Very calm.
Very peaceful place, to be romantic Bergvallei is first choice.
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Sarie B - Sep 2017
Overall rating
Aangenaam.
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Pleasant.
We booked at Bergvallei for Saturday night because it is close to the place where we would go hot air ballooning very early on Sunday morning. At very short notice, the balloon service provider informed us that they could no longer take off on Sunday morning (due to weather), but that we could take off on Saturday morning. Great crisis in all our arrangements! We come 500-600 km away! And now our stay is a night late - because the balloon flight was moved a day earlier. We wanted to know if it was possible that Bergvallei could move our stay one night earlier, but could not get an answer at all from the cell number provided to us. We then drove to Bergvallei and got another number there. Fortunately, we then got an answer and our relief was great when the lady made an effort to accommodate us! Although our group didn't get there until midnight, we slept well and went out early again to go ballooning. Many thanks to Bergvallei who understood our crisis and helped us.
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Suané R - Jul 2017
Overall rating
Netjiese kamer.
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Neat room.
The room was neat, the pub or shebeen that is near or next to the estate was very disturbing they played loud music until 7 o'clock the next morning, we slept very little!
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Bergvallei Estates 's response
Ongelukkig het die harde musiek gekom van 'n plek wat omtrent 2 km vanaf ons is. Ons en ander mense in die omgewing het die polisie geskakel deur die nag. Die Muldersdrif polisie is nou bewus van die probleem en die klagtes van almal in die omgewing. Daar sal opgetree word om die probleem op te los.
Magda L - Oct 2017
Overall rating
Baie vriendelik en skoon.
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Very friendly and clean.
On arrival we were very kindly received, the directions to our rooms were clearly given to us. Rooms are clean and spacious. No problem with hot water, safe parking in front of your place to sleep, had a great time staying here.
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Lionel B - Apr 2017
Overall rating
Waarde vir geld!
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Value for money!
Group was very happy with their accommodation, even though it was short. Will recommend it. Appreciate it.
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Ilze V - Nov 2017
Overall rating
Rustig.
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Restful.
The peace and quiet was perfect!
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Ruan B - Sep 2017
Overall rating
Skoon en vars slaapkamers, netjies en skoon.
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Clean and fresh bedrooms, neat and clean.
The sound density of rooms bothers, but we will visit the place again. However, no fence and nearby squatters are a concern.
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Yvonne C - Jul 2017
Overall rating
Skoon, netjies en rustig.
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Clean, neat and tranquil.
Thank you for the hospitality.
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Lenél D - May 2017
Overall rating
Waarde vir geld.
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Good value for money.
It was beautiful and peaceful. So nice.
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Marius M - Mar 2017
Overall rating
Bergvallei bied skoon, netjiese, bekostigbare akkommodasie binne 'n veilige omgewing.
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Bergvallei offers clean, tidy, affordable accommodation within a safe environment.
All that was inconvenient was on the morning of departure, the office was still locked and the keys could not be left in a safe, well-marked place.
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Anonymous Guest - Oct 2017
Overall rating
Very good thank you.
Good, friendly service, thank you.
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Valmaine D - Sep 2017
Overall rating
Net slaapplek, niks anders.
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Just a place to sleep, nothing else.
Good place to sleep. Other guests make a lot of noise. No fridge in room.
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Obie D - Feb 2017
Overall rating
Heerlik.
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Lovely.
Clean and tidy accommodation.
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Gerrit K - Nov 2017
Overall rating
Netjies sonder bling.
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Neat without bling.
Good value for money.
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Paul C - Nov 2017
Overall rating
Dit was plek om te bly na 'n laat aand.
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It was place to stay after a late night.
The place is not very well finished. And become dilapidated. Especially when looking at previous photos of the place. For example the pool/fountain. There is no fence or boundary wire around the place, it makes a guy feel a bit unsafe. Found spider in bed. There are many pedestrians walking through to their cabins.
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Bonita J - Jul 2017
Overall rating
It was a neat and quiet place.
Melinda W - May 2017
Overall rating
No hot water.
Bergvallei Estates 's response
Unfortunately the client did not contact us on the provided number in the room to make us aware of this, as we would have tended to it immediately in the evening already. The geyser supplying this room is in working order, but we suspect that the client did not wait for the hot water to reach the taps, as the room is located on the top storey and its geyser is on the bottom level. Our apologies for the inconvenience. We strive to keep all our clients comfortable.
Anonymous Guest - May 2017
Overall rating
Fairly well located, good for short term stay.
The place is so beautiful. It is probably ideal for weddings and other functions. We were strange and had to search for our room. Everything is neat and clean. But I miss the bedside cabinets for your little things and Cell. It was very cold without an air heater. The Asbestos unit against the wall is too small for the room.
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Piet L - Mar 2017
Overall rating
Beautiful gardens and surroundings.
Willem E - Dec 2017
Overall rating
Gemaklik, kort en eenvoudig.
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Easy, short and simple.
Reception was not pleasant but was simple and easy to stay there. Clean and tidy but the rooms are very hot.
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Virginia S - Nov 2017
Overall rating
Clean and made us feel at home.
Tessa E - Jul 2017
Overall rating
Raserig.
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Noisy.
Very tide and comfortable bed, though we couldn't sleep. There were people chatting til 1 at night, and due to the acoustic one can hear every little sound. Just as we though we could finally sleep, someone outside somewhere started playing music. That lasted from about 2 in the morning til 5 am. We didn't get any sleep. Would recommend for sleeping.
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Bergvallei Estates 's response
Daar is 'n nota op elke kamerdeur om gaste te vra vir stilte na 22:00. Daar word ook 'n selfoon nommer verskaf wat geskakel kan word, sou ander gaste nie daarby hou nie. Daar is ook nog verdere tekens in die gange aangebring om gaste te vra om stil te wees na 22:00, en ander gaste in ag te neem.
Anonymous Guest - Mar 2017
Overall rating
Anna M - Jul 2017
Overall rating
Nie baie lekker nie.
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Not very nice.
There was nothing majorly wrong with the place but we got up at 2 in the morning I drove back to Rustenburg, actually paid for nothing. From somewhere nearby came such horrible loud music that we couldn't sleep.
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Glenn K - Oct 2017
Overall rating
Kon bietjie meer doen.
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Could do a little more.
Can focus more on small things: water in the room. Or at least a glass to drink water from. Towels were very small.
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Noel M - Feb 2017
Overall rating
Geen diens
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No service.
No follow-up. Only security guard.
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Gerda C - Nov 2017
Overall rating
Baie oud.
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Very old.
See the stars.
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Felicity J - Mar 2017
Overall rating
Very disappointed with the amount of red ants in the room. Very unsatisfied.
Bergvallei Estates 's response
Unfortunately the ants came into the room after the staff cleaned the room and we were not aware, or made aware, of the problem by the guest. The problem have been subsequently sorted out.
Agnes S - Sep 2017
Overall rating
Safety is a factor, the first night heard people screaming from the nearby settlement.
Sunette J - Sep 2017
Overall rating
Glad nie wat ons verwag het nie.
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Not what we expected at all.
We arrived at Bergvallei to find a picture completely at odds with what was represented. The buildings and general site are not maintained, accommodation feels like a dormitory and I didn't have peace of mind in terms of security. It's a very large establishment with just 1 security guard and a regular fence along which many a soul walk en route to their homes. The rooms looked neat inside but unfortunately we felt too unsafe to stay there.
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Bergvallei Estates 's response
Die kliënt was ongelukkig omdat daar nie TV's is in ons kamers nie, soos aangedui in, en was gevolglik slegs vir 'n paar minute op die perseel. Ons kon ongelukkig nie soos per die kliënt se versoek 'n terugbetaling doen op hul verblyf nie, aangesien dit wel aangedui word dat hierdie gerief nie in die kamers beskikbaar is nie.
Die terrein word wel ten volle onderhou en dus is hierdie stelling onwaar. Die sekuriteitswag beweeg slegs om die akkommodasie blok en parkering terwyl die instansie ook gekoppel is aan 24-uur "armed response". Ons voel verseker dat ons kliënte wel veilig is.
Jean L - Nov 2016
Overall rating
Fantasties.
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Fantastic.
We looked everywhere in Muldersdrift for a clean and neat place with overnight facilities, for a reasonable price for 4 people, as we were in the area for a wedding. Bergvallei more than met the expectations. I don't expect 5 star facilities for this price.The women in the office were also very friendly.
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Anna W - Jul 2016
Overall rating
AWESOME!
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Awesome!
Will recommend them anytime, excellent service.
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Antoinette M - Jan 2016
Overall rating
Waarde vir geld.
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Value for money.
Close to Ticket Pro Dome so very convenient for going to see concerts.
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Jurgens Johannes G - Nov 2016
Overall rating
Baie lekker gebly.
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Enjoyed the stay very much.
Enjoyed the stay there. Very nice and clean and the service was good and reception very friendly.
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Monica D - Nov 2016
Overall rating
Rooms were clean except for the shower.
Sanet D - May 2016
Overall rating
Skoon en netjies met vriendelike diens.
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Clean and tidy with friendly service.
It was very clean and tidy with beautiful rooms and friendly service. Had no problem with anything. Will stay there again. The Cradle Stone Mall is located so close - literally a 5 minute drive away, so it was very convenient for us.
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Ghita R - Jun 2016
Overall rating
Rustig, goeie beddens, mooi plek. Sal wel mikrogolfoond, yskas en haardroër wou hê vir gerief.
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Tranquil, good beds, pretty place. I would have liked a microwave, fridge and hairdryer for convenience though.
Comfortable, big rooms, clean and neat. Would have liked a fridge and/or microwave because we stayed longer than one day and we didn't always want to go out to eat. There were also no hairdryers or hooks or railings for towels, but otherwise it was pretty and quiet.
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Ilse B - Jan 2016
Overall rating
Netjies, die natuurlike beligting is pragtig.
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Neat, the natural lighting is beautiful.
It's quiet with a very nice view. We had a wedding at Usambara Venue, unfortunately the Lodge was already full. I contacted Chanel, and she immediately started asking around the area for overnight stays. Bergvallei Estates got back to her and I booked right away. Many thanks to Chanel at LekkeSlaap for your prompt feedback! As well as Bergvallei Estates for your kindness.
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Dorothy B - Nov 2016
Overall rating
Rustig en gemaklik.
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Quiet and comfortable.
This place looks very old-fashioned and is only a stay-over place. Think it is worth the trouble to add some modern things. The frames in the rooms and the pictures are very old-fashioned. Bathrooms also very old and there wasn't a toilet paper holder in the toilet. For the reason we were there, it was okay, but I wouldn't want to stay there for long. Beautiful but definitely needs work en some improvements would definitely attract people.
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Chantelle J - Sep 2016
Overall rating
Die verblyf was lekker.
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Nice stay.
The room smelled of smoke. A bit neglected.
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Pierre-juan V - Apr 2016
Overall rating
Wat 'n lekker tyd!
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What a fun time!
We used the accommodation during a business trip. The location makes it ideal and we will definitely stop by again.
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Herman H - Oct 2016
Overall rating
Baie lekker.
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Very nice.
Other guests were a bit noisy, but otherwise we had a nice stay.
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Anonymous Guest - Jul 2016
Overall rating
Average accommodation.
Average overnight accommodation.
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Anonymous Guest - May 2016
Overall rating
Rest disorder
On the Saturday, rock-hard music played throughout the night until 08:00 the next morning, which made sleep very difficult.
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Walter S - Sep 2016
Overall rating
Nie baie happy nie.
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Not very happy.
There was no hot water at the sink. Reason: faucet was broken. Second kettle was broken, couldn't even make coffee.
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Anonymous Guest - Sep 2016
Overall rating
Not a good experience.
Bed was not even cleanly covered. Would not recommend to anyone.
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Carmen G - Dec 2016
Overall rating
It was not what I expected.
Bergvallei Estates 's response
The family rooms are clearly advertised to only have a shower. We also do not advertise that we have TV's or air-conditioning. We do have fans in all the rooms. Changes have been made in the last few years so there are some old photos on the internet which is not possible to eliminate completely, but the photos on any of our advertising sites, as well as our website and TravelGround are all up to date.
Louis H - Mar 2016
Overall rating
Kamer was vol miere en baie bedompig.
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Room was full of ants and very stuffy.
Price would have been good if it was neat and clean.
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Bergvallei Estates 's response
Die mier probleem in daardie kamer is nou uitgesorteer. Ons is jammer dat miere vir julle 'n indruk van onnetheid geskep het en dat a.g.v. daarvan nie skoon gevoel het nie. Miere is maar seisoenliks en ons sorter dit uit sodra ons daarvan bewus is. Miere is nie 'n refleksie van skoon of vuil nie.
Liesl V - Dec 2015
Overall rating
Rustige omgewing met pragtige uitsigte.
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Peaceful surroundings with beautiful views.
Thank you very much. It was so nice to use your services. As a photographer, I have to sleep a lot when I do wedding photos far from home and I will definitely use LekkeSlaap and Bergvallei again. Thank you very much for the great service and that everything was in order.
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Wayne S - Aug 2015
Overall rating
This was a very pleasant stay. The venue is neat and clean and the grounds are very beautiful.
Read moreMaryka N - Nov 2015
Overall rating
Baie prakties en netjies.
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Very practical and neat.
Easily found, clean and tidy and friendly welcome.
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Tersia L - Nov 2015
Overall rating
Dit was perfek!
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It was perfect!
We needed accommodation for 1 night. Bergvallei Estates was so close to everything!
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Rosie E - Jul 2015
Overall rating
Sal dit aanbeveel.
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Would recommend it.
Very nice place. The reception is very friendly. Security can be improved because anyone can drive into the place as there is no security guard. The cleaning services were very polite and cleaned well. All that was a problem for us was the shower curtain because if you are men and women together it doesn't work so well. My husband and son had to leave the room so my daughter and I could shower or dress. But other than that I can recommend Bergvallei Estates. It's value for what you pay. One just has to plan shower times well.
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Bergvallei Estates 's response
Die sekuriteitsman staan op die perseel self, aangesien die hoofhek 'n entjie van die geboue af is. Ons maak ook gebruik van "armed response"wat 24 uur beskikbaar is. Die gordyne wat na die badkamers gaan in die familiekamers is nou ook vervang met nie-deursigtige gordyne vir meer privaatheid.
Shannon K - Nov 2015
Overall rating
Heerlik!
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Delicious!
Very nice place. We received very friendly service. After a long day, our rooms were immaculately clean every time with clean towels. Will use you again anytime.
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Frances B - Dec 2015
Overall rating
Teleurstellend.
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Disappointing.
Bergvallei Estates is definitely no longer in the condition as indicated on the website. It's dilapidated and neglected. The pool was empty. The mosquitoes carry a person away.
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Bergvallei Estates 's response
Ons was in die proses om die fontein (dit is nie 'n swembad nie en is slegs 'n paar sentimeter diep - ons adverteer nie dat ons 'n swembad het nie) oor te verf en verander. Dit is nou voltooi. Daar is "Raid mosquito plugs" in elke kamer, wat die gas net moes aanskakel. Dit werk 100% om muskiete weg te hou.
Leandri H - Dec 2015
Overall rating
Effens teleurstellend.
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Slightly disappointing.
Beds are really uncomfortable. It was arranged that the key would be with security after hours, but he had to go and find the key first. The fan is hopelessly too small to make any difference in the room. No fridge (very inconvenient if you sleep 3 nights, especially with children looking for drinks). The Dorm Room feel is a bit noisy and people staring at you in the corridors is a bit weird (we had a hen party on Friday night and visiting wedding guests on Saturday). The fountain was empty so children could not even wet their feet. Although we are aware that it is not intended for swimming. We went home one night early due to discomfort. Would really recommend aircon and small fridge. Vanessa is very helpful via email.
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Bergvallei Estates 's response
Ons adverteer slegs oornag fasiliteite, en nie selfsorg vakansie eenhede nie. Ons was ongelukkig in die proses om die fontein oor te verf en te verander.
Michelle F - Aug 2015
Overall rating
The accommodation was convenient as we attended a wedding at the venue.
Marda V - Aug 2015
Overall rating
Teleurgesteld, nie wat ek verwag het nie.
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Disappointed, not what I expected.
The accommodation facilities definitely need attention. Not at all impressed with noisy guests being checked in after 10pm! I think it is extremely unprofessional to allow this and then disrupt other guests' night's rest. Will definitely not use this accommodation again!!
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Bergvallei Estates 's response
Alle kamers is reeds in die proses om oorgeverf en opgeknap te word. Gaste wat van troues en funksies af kom, kom eers laat in die aande by hulle kamers aan aangesien meeste troues maar laat in die aande eers eindig. Daar is bordjies op om gaste te vra vir stilte na 10 nm, asook 'n nommer om te skakel, sou ander gaste steurend wees. Hierdie gas het nooit geskakel nie, en dus neem ons aan dat dit maar net met die ander gaste se aankoms vir 'n ruk raserig was.
Riaan M - Jul 2015
Overall rating
Beslis nie die moeite of geld werd nie. Foto's 'n absolute wanvoorstelling van die realiteit.
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Definitely not worth the effort or money. Photos are an absolute misrepresentation of reality.
Stay was for two nights. I would definitely not recommend it or stay there again. Bathroom was dirty, shower dirty. Unpleasant experience.
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Bergvallei Estates 's response
Beste Riaan,
Baie dankie vir die terugvoer. Die 'grouting' in die storte, wat wel skoon was, het vlekke op gehad het en dus dalk 'n vuil indruk geskep het. Dit is intussen oorgedoen wat ook dan nou 'n skoner indruk gee.
Groete,
Bergvallei Estates - bestuur
Bianca N - Dec 2015
Overall rating
Pateties.
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Pathetic.
The accommodation was pathetic as well as the noise around you! We couldn't sleep at all. I will never go home here again.
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- Capacity: 60 people
- All ages welcome
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Check-in: 14:00 to 16:00
Check-out: 10:00 - Address: Plot 54 van Wyk Restant, Muldersdrif, 1747, Gauteng