Bietou
Review Summary
Rubin R - Mar 2024
Overall rating
Fantasies.
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Fantasies.
Bietou was very nice. Especially the free WiFi and the DStv with all the sports channels.
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Bietou 's response
Beste Rubin,
Dankie, dit was 'n plesier om julle te ontvang en te huisves en ons hoop om julle weer in die toekoms te kan akkommodeer.
Tom Prinsloo, namens Bietou in Kleinmond.
Louis M - Mar 2023
Overall rating
Gerieflik, netjies, goed toegerus, veilig.
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Comfortable, neat, well equipped, safe.
Nice house, well located and with everything we needed for our stay. Tom met us there and immediately made us feel at home.
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Bietou 's response
Beste Louis,
Baie dankie vir jul verblyf en die positiewe terugvoering.
Ons hoop om julle weer in die toekoms te verwelkom.
Tom Prinsloo van Holidayscape, namens Bietou in Kleinmond
Leon M - Sep 2024
Overall rating
Mooi huis en lekker ligging.
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Nice house and nice location.
Comfortable accommodation that is well equipped and centrally located. Just note that the property is let through a letting agent who charges additional fees for cleaning, linen (supply, not just for exchange) and breakages deposit. Some of this is hidden in the house rules and you only hear about it after the reservation has been paid and the deposit is not refunded. Then you just shrug your shoulders.
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Bietou 's response
Beste Leon,
Ons volg maar net 'n normale prosedure wat reeds vir meer as 23 jaar van toepassing is, maar is darem bly dat julle tevrede was met die huis en jul verblyf geniet het.
Ons vertrou daarom dat ons julle weer in die toekoms kan verwelkom.
Met dank en vriendelike groete
Tom
Abri P - Oct 2022
Overall rating
Baie lekker.
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Very nice.
The house was comfortable and we felt very much at home. Well equipped with everything we needed for our stay.
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Bietou 's response
Baie dankie vir die positiewe terugvoer! Ons is bly julle het die verblyf geniet. Dankie dat julle ook die huis so netjies gelaat het. Julle is enige tyd welkom om weer te kom. Met vriendelike groete Tom by Holidayscape
Inneke J - Aug 2022
Overall rating
Bietou is perfek vir twee tot drie paartjies.
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Bietou is perfect for two to three couples.
Bietou will be the perfect option for two to three couples who want to visit and sleep comfortably.
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Bietou 's response
Beste Inneke, Ons is bly julle het die verblyf geniet. Dankie dat julle ook die huis so netjies gelaat het. Baie dankie vir die positiewe terugvoer. Julle is enige tyd welkom om weer te kom. Met vriendelike groete Tom by Holidayscape
Lynne T - Jul 2022
Overall rating
The house had everything you would need, was lovely and clean, very well laid out and Tom was the best ever!
Bietou 's response
Beste Lynne,
Ons is bly julle het die verblyf geniet. Dankie dat julle ook die huis so netjies gelaat het.
Baie dankie vir die positiewe terugvoer ook en die kompliment. Ons waardeer dit. Julle is enige tyd welkom om weer te kom.
Met vriendelike groete
Tom by Holidayscape
Roxanne H - Apr 2022
Overall rating
Fantastiese verblyf. Ons het die tyd by Bietou baie geniet.
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Fantastic stay. We really enjoyed the time at Bietou.
Lots to do and beautiful surroundings. We will definitely visit again.
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Bietou 's response
Beste Roxanne,
Baie dankie vir jou positiewe terugvoer. Ons is bly julle het dit geniet en julle is welkom om weer te kom kuier.
Met dank en vriendelike groete Tom by Holidayscape, namens Bietou in Kleinmond
Ig V - Apr 2022
Overall rating
Dit was nou lekker.
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Now that was fun.
We visited there with some of our children and can confidently recommend: "Make this your little house by the sea."
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Bietou 's response
Beste Ig,
Baie dankie vir jou positiewe terugvoer. Ons is bly julle het dit geniet en julle is welkom om weer te kom kuier
Met dank en vriendelike groete
Tom by Holidayscape, namens Bietou in Kleinmond
Kobus I - Mar 2022
Overall rating
Die huis is fine maar die bestuur is nie.
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The house is fine but the management is not.
This is the first time I have come across that the guests have to pay for bed linen and the cleaning. Management makes you feel like they are doing you a huge favor to stay there.
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Bietou 's response
Baie dankie vir die geleentheid om op hierdie persoon se kommentaar te kan reageer. Ons verwelkom terugvoer van ons gaste en sal altyd poog om iets reg te stel wat moontlik gehinder het.
Eerstens, die feite wat betref bedlinne. Al die beddens is toegerus met onoorgetrekte duvets en kussings. Vir die afgelope 18 jaar bied ons dit as ‘n vrywillige opsie aan gaste of hulle eie duvetoortreksels, kussingslope, lakens en badkamerhanddoeke wil saambring of ons kan dit voorsien teen ‘n addisionele fooi. Dit word duidelik vooraf met gaste gedeel nog voordat hulle bespreek en weer voor hul aankoms. Ons statistiek toon dat 60% gaste verkies om hul eie bedlinne en handdoeke te bring en sodoende die voordeel te benut om te bespaar op hul akkommodasie. Sedert Covd-19 het gaste se keuse om self bedlinne te bring selfs tot 70 persent gestyg. Ons is ook nie die enigste instansie wat hierdie voordeel aan gaste bied nie.
Tweedens, daar is wel ‘n minimale skoonmaakfooi omdat huise tog immers deur iemand skoongemaak en betaal moet word nadat die gaste vertrek het. Ons is bloot deursigtig daarmee sodat gaste presies weet waarvoor hulle betaal.
Derdens, ons sou graag ‘n meer spesifieke verwysing na ‘n insident of voorbeeld verlang rakende hoe bestuur jou laat voel het, om dit reg te stel of om verskoning te vra indien nodig. Omdat daar egter geen substantiewe voorbeeld gegee word nie kan ons dus nie verder daarop reageer nie. Wat ons wel kan noem is dat enige een welkom is om al die ander positiewe resensies oor ons dienslewering te lees. Sien gerus dat ons met trots ‘n meerderheid van 5/5 vir dienslewering handhaaf soos deur alle ander gaste beoordeel en besluit dan self daaroor.
Nogmaals dankie dat ons op hierdie resensie kon reageer en die feite in die regte perspektief kon stel.
Johannes M - Apr 2021
Overall rating
Baie netjies, rustige omgewing. Vir diegene wat lief is vir buite braai, is die draagbare braai dalk nie genoegsaam nie, maar daar is 'n lekker binnebraaiplek.
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Very neat, peaceful environment. For those who love outdoor grilling, the portable grill may not be enough, but there is a nice indoor grill.
Bietou was a lovely place to visit for grandma, grandpa and grandchildren. We were initially skeptical that the grandchildren might get bored after 5 days because we were under the impression that there were no internet facilities, only DStv. Pleasantly surprised, there were two separate TVs and internet - not that it was used much as the kids were rock climbing by the sea and swimming in the river.
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Bietou 's response
Beste Johannes,
Baie dankie vir die positiewe terugvoer. Ons sien uit daarna om julle weer in die toekoms terug te verwelkom! Met dank en vriendelike groete.
Tom
Nico U - Jul 2021
Overall rating
Wonderlik. Heerlik gekuier.
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Wonderful. Had a great time.
What a great weekend. Cottage only 3 blocks from the sea where you can watch the waves breaking on the rocks. Indoor barbecue was a hit as it was cool in the evenings. Rooms and bathrooms very comfortable. Kitchen very well equipped. DSTV's full package is a bonus for those who like to watch sports.
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Bietou 's response
Beste Nico,
Baie dankie vir die positiewe terugvoer. Ons sien uit daarna om julle weer in die toekoms terug te verwelkom.
Met dank en vriendelike groete.
Tom
Tony O - Oct 2019
Overall rating
It was more than we expected.
Bietou 's response
Dear Tony,
Thank you for your positive feedback and we are happy to know that you enjoyed your stay. We look forward to welcome you back again!
Best wishes,
Tom on behalf of Bietou
Isabel S - Sep 2019
Overall rating
Gerieflik en alles wat jy nodig het.
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Comfortable and everything you need.
Good location and near enough to walk to everything. House is comfortablly equipped for braai and to entertain. Everything neat and clean.
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Bietou 's response
Beste Isabel,
Baie dankie vir jou positiewe terugvoer en ons is bly dat julle die verblyf geniet het.
Met dank en vriendelike groete,
Tom
Marianne O - Apr 2019
Overall rating
Gemaklik en gerieflik.
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Easy and convenient.
Pleasantly surprised to see home. Everything was very neat household items. Quality. Bedding was neat. The facilities were excellent. Will use Bietou again.
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Bietou 's response
Beste Marianne,
Baie dankie vir jou positiewe terugvoer en ons is bly dat julle die verblyf geniet het.
Met dank en vriendelike groete,
Tom
Francois M - Jan 2019
Overall rating
Heerlik uitgerus oor Desember.
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Rested wonderfully over December.
Our family of 4 enjoyed resting for 2 weeks. Teenagers would rather want a bigger TV, but for our purposes the house worked very well.
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Bietou 's response
Beste Francois,
Baie dankie vir die positiewe terugvoer. Ons sien uit daarna om julle weer in die toekoms terug te verwelkom!
Met dank en vriendelike groete.
Tom
Francois M - Mar 2018
Overall rating
Perfekte naweek wegbreek.
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Perfect weekend getaway.
We have already booked 2 weeks for the December holiday.
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Bietou 's response
Francois,
Baie dankie vir jul verblyf en positiewe terugvoer. Ons is bly julle het toe besluit om die woning ook vir Desember te bespreek en ons sien uit daarna om julle terug te verwelkom.
Met dank en vriendelike groete
Tom by Holidayscape
Elsabi F - Dec 2018
Overall rating
Gerieflik en baie skoon en netjies.
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Comfortable and very clean and tidy.
We had a wonderful holiday. Huisie had everything you need. Above all nice clean and tidy.
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Bietou 's response
Beste Elsabi,
Baie dankie vir die positiewe terugvoer. Ons sien uit daarna om julle weer in die toekoms terug te verwelkom!
Met dank en vriendelike groete.
Tom
Juan D - Mar 2017
Overall rating
Aangenaam en rustig.
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Lovely and relaxing.
A nice house for a family.
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Bietou 's response
Beste Juan,
Baie dankie vir die positiewe terugvoer! Ons sien uit daarna om julle weer in die toekoms terug te verwelkom!
Met dank en vriendelike groete,
Tom.
Hendrik S - Nov 2016
Overall rating
Puik, bekostigbare verblyf.
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Excellent, affordable accommodation.
Very neat, well-equipped house with everything you might need. I recommend it.
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Bietou 's response
Beste Hendrik,
Baie dankie vir die positiewe terugvoer! Ons sien uit daarna om julle weer in die toekoms terug te verwelkom!
Met dank en vriendelike groete,
Tom.
- Capacity: 5 people
- All ages welcome
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Check-in: 15:00 to 19:00
Check-out: 10:00 - Address: 135 Third Avenue, Kleinmond, 7195, Western Cape
