Successfully reported
+91

Billfish Apartments

Self Catering

Review Summary

4.7 out of 5from 79 reviews for Billfish Apartments
Cleanliness
4.7/5
Service
4.7/5
Location
4.6/5
Safety
4.8/5
Value for money
4.8/5
John W - Nov 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
John W
With partner

Relaxing stay in a very comfortable environment. Will be back.

Really fantastic accommodation, clean and neat and the aircon is a big bonus. Service from the staff and Dolf (the caretaker) was excellent. The view from the balcony is breathtaking and there is undercover parking.

Renart B - Aug 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Renart B
With partner

Fantastiese blyplek met goeie diens.

Was fantasties gewees met 'n goeie uitsig oor die see, en baie goeie diens van hulle personeel af, sal definitief aanbeveel.

This review is being shown in its original language.
Translate to English.

Fantastic place to stay with great service.

Was fantastic with a good view of the sea, and very good service from their staff, would definitely recommend.

This review has been automatically translated using Google.
View original in Afrikaans.

Anneke J - Jul 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Anneke J
With partner

Absolutely amazing.

Best stay we have ever had! Will definitely recommend to anyone. So peaceful and safe and just amazing view.

Marie F - Jun 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Marie F
With partner

Verfrissend!

Dolf was 'n uitstekende gasheer en ons was meer as tevrede met die netheid en keurig ingerigte woonstel.

This review is being shown in its original language.
Translate to English.

Refreshing!

Dolf was an excellent host and we were more than satisfied with the cleanliness and nicely furnished apartment.

This review has been automatically translated using Google.
View original in Afrikaans.

Meryl M - Mar 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Meryl M
Individual traveller

Stunning.

The apartment is beautifully clean and neat. It had everything I needed. The view is beautiful and peaceful. It is very conveniently situated. The host was extremely friendly and always easy to get hold of. I would definitely stay again. Thank you for a lovely weekend.

Raymond W - Mar 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Raymond W
With partner

Very pleasant.

Dolf the manager was one of the most helpful people I have ever met. He went the extra mile to assist you with any problem. Friendly! Lovely views and a quiet area, but you were close to all amenities.

John-louis Z - Mar 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
John-louis Z
With partner

Baie lekker. Ons het self uitgerus.

Baie lekker gebly. Die gasheer het ons mooi gehelp, sal vir seker weer gaan besoek.

This review is being shown in its original language.
Translate to English.

Very nice. We rested ourselves.

Very nice stay. The host helped us a lot, will visit again for sure.

This review has been automatically translated using Google.
View original in Afrikaans.

Susan D - Jan 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Susan D
With partner

Netjies, modern, vriendelik.

Baie lekker gebly, sal beslis weer daar bespreek.

This review is being shown in its original language.
Translate to English.

Neat, modern, friendly.

Had a great stay, will definitely book there again.

This review has been automatically translated using Google.
View original in Afrikaans.

Dirk Zillen V - Jan 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
5/5
Dirk Zillen V
With partner

Fantastiese uitsig en baie gerieflik geleë.

Baie lekker, skoon en netjies.

This review is being shown in its original language.
Translate to English.

Fantastic view and very conveniently located.

Very nice, clean and tidy.

This review has been automatically translated using Google.
View original in Afrikaans.

Ingrid N - Jan 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
5/5
Ingrid N
Family with young children

Fantasies en baie lekker.

Dit is 'n baie netjiese plek. Baie goeie diens en die uitsig is pragtig. Dit is gerieflik en baie rustig. Jy voel tuis en gemaklik. Hulle gaan uit hulle pad uit vir jou.

This review is being shown in its original language.
Translate to English.

Fantasies and very nice.

It is a very neat place. Very good service and the view is beautiful. It is comfortable and very peaceful. You feel at home and comfortable. They go out of their way for you.

This review has been automatically translated using Google.
View original in Afrikaans.

Claudette M - Jan 2024
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
5/5
Claudette M
Family with teenagers

Wonderful holiday and great venue.

The venue was great and the service received. We really enjoyed our stay at Billfish holiday resort.

Sasha K - Apr 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
3/5
Safety
5/5
Value for money
4/5
Sasha K
Family with young children

Absolutely wonderful! The unit and complex were peaceful and tranquil.

We had a wonderful time! The unit was clean, tidy and modern - very comforting. My only suggestion would be to not have white linen - especially when you are hosting a family with small children. I was constantly on edge about the linen becoming dirty - which we completely avoided. This is a mere suggestion.

Hannelie K - Jan 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
2/5
Safety
5/5
Value for money
5/5
Hannelie K

Die uitsig is pragtig!

Ons het heerlik gebly.

This review is being shown in its original language.
Translate to English.

The view is beautiful!

We had a wonderful stay.

This review has been automatically translated using Google.
View original in Afrikaans.

Vernon G - Sep 2024
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
4/5
Value for money
4/5
Vernon G
With partner

Overall, we really enjoyed our stay at Billfish Apartments.

The stay was good, we enjoyed our stay and the location was great. Some utensils in the kitchen can be improved. I think the apartments at the bottom of the blocks should highlight that they are uncomfortable to reach, and the staircase is very steep. This is important in my decision-making when selecting a place to stay.

Trudie M - Feb 2024
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Trudie M
With partner

Fantasties.

Ons het ongelooflik lekker gekuier en 'n baie lekker plek om te bly.

This review is being shown in its original language.
Translate to English.

Fantastic.

We had an amazing time and a very nice place to stay.

This review has been automatically translated using Google.
View original in Afrikaans.

Melanie G - Dec 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Melanie G
Family with young children

Vriendelike ontvangs.

Baie lekker gebly, ja!

This review is being shown in its original language.
Translate to English.

Friendly reception.

Very nice stay, yes!

This review has been automatically translated using Google.
View original in Afrikaans.

Sybrand V - Dec 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Sybrand V
With friends

Altyd lekke daar! Ballito.

Ek het lekker gebly! Dit was my derde keer daar. Uitsig asemrowend soos altyd. Eenheid skoon en netjies en die gasheer vriendelik en behulpsaam soos altyd. Ek kan die blyplek aanbeveel.

This review is being shown in its original language.
Translate to English.

Always leaks there! Ballito.

I had a great stay! It was my third time there. View breathtaking as always. Unit clean and tidy and the host friendly and helpful as always. I can recommend the place to stay.

This review has been automatically translated using Google.
View original in Afrikaans.

Danette L - Oct 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Danette L
With partner

Pragtige uitsig en rustige atmosfeer. Geen loadshedding.

Ons kinders en kleinkinders kon by ons kom braai. Dit was wonderlik, aangesien hulle nie die fasiliteite gehad het nie. Baie dankie.

This review is being shown in its original language.
Translate to English.

Beautiful view and peaceful atmosphere. No load shedding.

Our children and grandchildren could come and barbecue with us. It was great considering they didn't have the facilities. Thank you very much.

This review has been automatically translated using Google.
View original in Afrikaans.

Casper V - Sep 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Casper V
With partner

Great stay. Friendly host. Clean unit.

Was a great stay. Service good and unit in good condition.

Izelle V - Jun 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
5/5
Izelle V
With partner

Sal beslis Billfish aanbeveel.

Alles was skoon en van 'n goeie gehalte. Personeel was regtig vriendelik en behulpsaam. Pragtige see-uitsig vanaf jou stoep. Sal beslis weer gaan kuier.

This review is being shown in its original language.
Translate to English.

Would definitely recommend Billfish.

Everything was clean and of a good quality. Staff were really friendly and helpful. Beautiful sea view from your veranda. Will definitely visit again.

This review has been automatically translated using Google.
View original in Afrikaans.

Jaco H - Jul 2023
Overall rating
Cleanliness
2/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
4/5
Jaco H
With partner

Pragtige see-uitsig.

Die weer het so mooi saamgespeel, veral met die winterkoue in die binneland op die tyd. Die plekkie is pragtig en netjies. Die area is stil en sentraal, naby als. Dankie Dolf vir al jou hulp en vriendelikheid en so ook die personeel wat die plek netjies hou. Sien julle weer in die toekoms. Pragtige see-uitsig en stilte het sielsvrede gegee.

This review is being shown in its original language.
Translate to English.

Beautiful sea view.

The weather cooperated so nicely, especially with the winter cold inland at the time. The place is beautiful and neat. The area is quiet and central, close to everything. Thank you Dolf for all your help and kindness and also the staff who keep the place tidy. See you again in the future. Beautiful sea view and silence gave peace of mind.

This review has been automatically translated using Google.
View original in Afrikaans.

Sybrand V - Nov 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Sybrand V
Individual traveller

Rustig, ontspannend met mooiste uitsig.

Pragtige see uitsig. Eenheid is netjies en luuks. Rustig en veilig. Kan dit sterk aanbeveel. Diens was goed.

This review is being shown in its original language.
Translate to English.

Quiet, relaxing with the most beautiful view.

Beautiful sea view. Unit is neat and luxurious. Quiet and safe. Can highly recommend it. Service was good.

This review has been automatically translated using Google.
View original in Afrikaans.

Rachel V - Jun 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Rachel V
With partner

Die mooiste plek en baie rustig.

Netjies en skoon. Gasheer baie hulpvaardig en aangename persoon. Geen klagtes. Alles perfek.

This review is being shown in its original language.
Translate to English.

The most beautiful place and very peaceful.

Neat and clean. Host very helpful and pleasant person. No complaints. Everything perfect.

This review has been automatically translated using Google.
View original in Afrikaans.

Charmain D - Jun 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Charmain D
With partner

Die eenheid was presies wat ons nodig gehad het.

Dis baie privaat en gerieflik. Als was kraakvars en skoon en ons het heerlik gerus.

This review is being shown in its original language.
Translate to English.

The unit was exactly what we needed.

It's very private and comfortable. Als was crisp and clean and we had a wonderful rest.

This review has been automatically translated using Google.
View original in Afrikaans.

Jmc (koos) S - May 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Jmc (koos) S
On business

Baie tevrede.

Baie rustige woonbuurt. Mooi uitsig. Baie privaat.

This review is being shown in its original language.
Translate to English.

Very satisfied.

Very quiet neighborhood. Nice view. Very private.

This review has been automatically translated using Google.
View original in Afrikaans.

Pienaar Van V - May 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Pienaar Van V
With partner

Fantasties.

Wow, dit is baie mooi uitsig asook vyfsterverblyf.

This review is being shown in its original language.
Translate to English.

Fantastic.

Wow, this is a very nice view as well as five star accommodation.

This review has been automatically translated using Google.
View original in Afrikaans.

Peter B - Apr 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Peter B
With partner

Very good and safe.

Was very good felt like we didn't book enough days to actually enjoy the goodies that Billfish Apartments is offering, next summer we shall prolong our stay.

Billfish Apartments 's response

Thank you for the great review.
Looking forward in seeing you again.

Billfish Apartments
Cindy L - Mar 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Cindy L

Baie lekker. Wonderlike ligging. Mooi uitsigte.

Ons het ons kuier baie geniet. Was baie lekker lekker moderne eenheid.

This review is being shown in its original language.
Translate to English.

Very nice. Wonderful location. Nice views.

We really enjoyed our visit. Was very nice nice modern unit.

This review has been automatically translated using Google.
View original in Afrikaans.

Billfish Apartments 's response

Baie dankie vir die goeie resensie.

Billfish Apartments
Lee-anne T - Mar 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Lee-anne T
With partner

Perfect location.

Comfortable, clean and in a perfect location with stunning views.

Billfish Apartments 's response

Thanks for the great review.

Billfish Apartments
Adele W - May 2022
Overall rating
Cleanliness
3/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Adele W
With partner

Ons het heerlik gekuier die week. Baie netjies en veilig.

Ons sal vir seker terugkom.

This review is being shown in its original language.
Translate to English.

We had a great time this week. Very neat and safe.

We will be back for sure.

This review has been automatically translated using Google.
View original in Afrikaans.

Flores V - Feb 2022
Overall rating
Cleanliness
4/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
4/5
Flores V
With partner

Baie gerieflik ingerig met 'n mooi uitsig oor die see in die verte.

Baie gerieflik en naby die restaurante en winkels.

This review is being shown in its original language.
Translate to English.

Very comfortably furnished with a nice view of the sea in the distance.

Very comfortable and close to the restaurants and shops.

This review has been automatically translated using Google.
View original in Afrikaans.

Billfish Apartments 's response

Baie dankie, ons waardeer die goeie terugvoer.

Billfish Apartments
Justin L - Jul 2022
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
5/5
Value for money
4/5
Justin L
Individual traveller

Awesome little unit. Perfect for a few days to get away and recharge.

Really enjoyed my stay at Billfish. It was very quiet which I prefer but in saying that I was the only one staying there, so not sure how the noise levels would be if it was full. Might be a good idea to get a WiFi booster as the only place the signal was OK was in the bedroom. Otherwise, everything else was perfect.

Raymond J - Dec 2022
Overall rating
Cleanliness
3/5
Service
3/5
Location
4/5
Safety
5/5
Value for money
3/5
Raymond J
With partner

Great.

It was a small place but accommodating for the weekend.

Thandeka M - Nov 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Thandeka M
With partner

It was the most exquisite place for a vacation.

Had the most wonderful time and weather was kind and thanks to Werner really felt welcomed and it was sad to say goodbye.

Billfish Apartments 's response

Thank you for the great review.

Billfish Apartments
Gaye V - Oct 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Gaye V
With partner

Fantasties.

Absolute puik akkomodasie, wonderlike eienaar, sal beslis weer bespreek, fantasties, skoon en netjies.

This review is being shown in its original language.
Translate to English.

Fantastic.

Absolutely great accommodation, wonderful owner, will definitely book again, fantastic, clean and tidy.

This review has been automatically translated using Google.
View original in Afrikaans.

Billfish Apartments 's response

Baie dankie vir die wonderlike resensie. Ons waardeer dit opreg.

Sien uit daarna om julle weer by ons te hê.

Billfish Apartments
Engela J - Oct 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Engela J
With partner

Baie geniet.

Perfek geleë en die uitsig is asemrowend.

This review is being shown in its original language.
Translate to English.

Enjoyed a lot.

Perfectly located and the view is breathtaking.

This review has been automatically translated using Google.
View original in Afrikaans.

Billfish Apartments 's response

Baie dankie vir die wonderlike terugvoer.

Billfish Apartments
John-ross H - May 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
John-ross H
With partner

Fantasties.

Het 3 dae by hulle gewoon, en kan eerlik sê hulle is regtig aangenaam. Woonstel was fantasties, uitsig was fantasties, netjies, skoon en behulpsaam. Plekkie is 'n kort afstand vanaf Food Market, seker 3 min se ry. Sal definitief weer besoek.

This review is being shown in its original language.
Translate to English.

Fantastic.

Lived with them for 3 days, and can honestly say they are really pleasant. Apartment was fantastic, view was fantastic, neat, clean and helpful. Plekkie is a short distance from Food Market, probably a 3 minute drive. Will definitely visit again.

This review has been automatically translated using Google.
View original in Afrikaans.

Billfish Apartments 's response

Baie dankie vir die wonderlike resensie. Julle was awesome gaste, en net 'n plesier om julle hier te gehad het.
Hoop om julle gou weer te sien.

Billfish Apartments
Jolanda B - May 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
5/5
Jolanda B
With partner

Ballito is 'n awesome plek.

Billfish vakansieverblyf sal ek beslis aanbeveel. Baie netjies en vriendelike mense.

This review is being shown in its original language.
Translate to English.

Ballito is an awesome place.

I will definitely recommend Billfish holiday accommodation. Very neat and very friendly people.

This review has been translated.
View original in Afrikaans.

Billfish Apartments 's response

Baie dankie vir die goeie terugvoer.

Billfish Apartments
Carike P - Sep 2021
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Carike P
With partner

Lekker! Die mooiste plekkie met 'n see-uitsig.

Als was op sy plek en netjies.

This review is being shown in its original language.
Translate to English.

Nice! The most beautiful place with a sea view.

Als was in its place and tidy.

This review has been automatically translated using Google.
View original in Afrikaans.

Billfish Apartments 's response

Baie dankie vir die goeie "review'.
Ons waardeer dit baie.

Billfish Apartments
Chantel E - Jun 2021
Overall rating
Cleanliness
4/5
Service
4/5
Location
3/5
Safety
5/5
Value for money
5/5
Chantel E
With partner

Vitamiene "SEE".

Baie vriendelike ontvangs en advies rondom Ballito. Pragtige eenhede, met die mooiste see-uitsig.

This review is being shown in its original language.
Translate to English.

Vitamins "SEE".

Very friendly reception and advice around Ballito. Beautiful units, with the most beautiful sea view.

This review has been automatically translated using Google.
View original in Afrikaans.

Billfish Apartments 's response

Baie dankie vir die goeie review.
Hoop ons sien julle gou weer.

Billfish Apartments
Lungile M - Dec 2020
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Lungile M
Family with young children

Amazing stay in KZN.

The manager, Werner, was very friendly. The apartment was well furnished and decorated. The sea view was exceptional and the place was incredibly clean. We enjoyed every minute of our stay.

Billfish Apartments 's response

Thank you for the great review.

Billfish Apartments
Jp V - Dec 2020
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Jp V
With partner

Een van die lekerste plekke waar ek al was in Ballito .Baie netjies en skoon.

Dit is in ’n baie veilige area en ek sal definitief elke vakansie teruggaan.

This review is being shown in its original language.
Translate to English.

One of the nicest places I've been in Ballito. Very neat and clean.

It is in a very safe area and I will definitely go back every holiday.

This review has been automatically translated using Google.
View original in Afrikaans.

Lizelle M - Dec 2020
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Lizelle M

We enjoyed our stay very much.

The apartments are very comfortable with a lovely view. We liked the location and the friendly hosts.

Billfish Apartments 's response

Baie dankie vir die goeie resensie, ons waardeer dit. Hoop om julle weer in die toekoms te sien.

Billfish Apartments
Tom W - Oct 2020
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Tom W
With friends

Magnificent! Definitely a stay again!

From check-in to check-out could not have asked for better. Friendly and helpful family of helpers and staff where nothing was too much trouble. Great accommodation, facilities and view where everything you need (or can think of) has been provided. Spotlessly clean and secure with a pool. Magnificent view from the deck that is complete with a braai, picnic table and umbrella. Lovely lounge area that even has games and reading material. Airconditioned with ceiling fans. A nice touch was the two bags of ice in the freezer of a fully equipped kitchen. Book now to avoid disappointment. Thank you to all who made our stay great! P.S. We're not related to the owners nor were we paid for this review.

Billfish Apartments 's response

Baie dankie vir die pragtige review Oom. Dit was 'n plesier om julle daar te hê, en ons hoop om julle weer in die toekoms te sien.

Billfish Apartments
Chanelle V - Mar 2020
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
5/5
Chanelle V
With partner

Very pleasant.

No noisy neighbors, neat, clean and safe. Very close to the shops, restaurants and beach.

Johane N - Nov 2020
Overall rating
Cleanliness
2/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Johane N
With partner

Baie lekker gebly!

Het verskriklik lekker gebly. Plek was mooi skoon. Eienaar gaan uit hul pad uit om mens welkom te laat voel. Sal beslis Billfish Apartments aanbeveel!

This review is being shown in its original language.
Translate to English.

Very nice stay!

Had a great stay. Place was nice and clean. Owner goes out of their way to make you feel welcome. Would definitely recommend Billfish Apartments!

This review has been automatically translated using Google.
View original in Afrikaans.

Billfish Apartments 's response

Baie dankie Johane, julle was sulke aangename gaste, en dit was 'n plesier om julle hier te gehad het.
Ons hoop om julle gou weer te sien.

Billfish Apartments
Ronel V - Dec 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Ronel V
With partner

Vriendelike eienaar en gaan uit sy pad om gaste welkom te laat voel.

Akkommodasie is gerieflik en skoon. Het in die nodige behoeftes voorsien en Chris gaan uit sy pad om dit aangenaam te maak.

This review is being shown in its original language.
Translate to English.

Friendly owner and goes out of his way to make guests feel welcome.

Accommodation is comfortable and clean. Provided the necessary needs and Chris goes out of his way to make it pleasant.

This review has been automatically translated using Google.
View original in Afrikaans.

Marthe-mari H - Jun 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Marthe-mari H
Individual traveller

Wonderlike plekkie.

Skoon, veilig en die eienaars het uit hul pad uit gegaan om die verblyf so aangenaam moontlik te maak. Uitsigte is ook besonders. Sal die plek hoogs aanbeveel!

This review is being shown in its original language.
Translate to English.

Wonderful place.

Clean, safe and the owners went out of their way to make the stay as pleasant as possible. Views are also exceptional. Would highly recommend the place!

This review has been automatically translated using Google.
View original in Afrikaans.

Donnie T - Apr 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Donnie T
With partner

Dit was een woord: fantasties.

Ons het baie welkom gevoel. Plek baie netjies en veilig. Naby aan alles geleë. Eienaar baie vriendelik en hulpvaardig.

This review is being shown in its original language.
Translate to English.

It was one word: fantastic.

We felt very welcome. Place very neat and safe. Located close to everything. Owner very friendly and helpful.

This review has been automatically translated using Google.
View original in Afrikaans.

Jp S - Mar 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Jp S
On business

Great, 5-ster.

Waarde vir geld, sal vir seker weer van hulle gebruik maak.

This review is being shown in its original language.
Translate to English.

Great, 5 stars.

Value for money, will definitely stay there again.

This review has been translated.
View original in Afrikaans.

Paul R - Jan 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Paul R
With partner

Great accommodation.

We had a great stay at Billfish. Will definitely visit again. Friendly service and a great view.

Billfish Apartments 's response

Thank you so much Paul, it was a pleasure having you here. We look forward to seeing you again.

Billfish Apartments
Phakamani N - Dec 2019
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
5/5
Phakamani N
On business

Friendly and 100% safely.

Place is neat, safe and so chilled, especially after long hours of work and travel. To the cleaner, please don't forget to change bath towels. Thank you.

Billfish Apartments 's response

Thank you so much for your feedback, we are glad that you were able to relax during your stay with us.
With regards to your comments on the towels, the bath linens are changed every 4 days, your stay was only for 3 nights, hence the towels were not changed. Consistent with the majority of establishments for environmental reasons towels are not changed daily. However, if you required fresh towels you only needed to ask.

Billfish Apartments
Marisa S - Jul 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
3/5
Safety
5/5
Value for money
5/5
Marisa S
With partner

Verblyf was heerlik, eienaars gaan uit hul pad uit om jou lekker te laat bly!

Skoon, netjies, alles wat mens nodig het!

This review is being shown in its original language.
Translate to English.

Stay was wonderful, owners go out of their way to make your stay enjoyable!

Clean, tidy, everything you need!

This review has been automatically translated using Google.
View original in Afrikaans.

Dereck S - Nov 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Dereck S
With partner

Met all our expectations.

This was a wow experience. Chris and Clare were excellent hosts. The layout of the apartment was well planned and cosy. Site easily accessible with beautiful view. Travelled quite extensively, this stay in respect of value for money presently tops our chart.

Jaco V - Oct 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Jaco V
With partner

Iets om te onthou.

Ligging is goed geleë. Asemrowende uitsig oor Ballito. Naby genoeg om die branders te sien en te hoor. Heerlik tussen die natuur. Clare was 'n treat. So warm en openhartig. Sal weer by Billfish gaan bly.

This review is being shown in its original language.
Translate to English.

Something to remember.

Location is well located. Breathtaking view over Ballito. Close enough to see and hear the waves. Delicious among nature. Clare was a treat. So warm and candid. Will stay at Billfish again.

This review has been automatically translated using Google.
View original in Afrikaans.

Christine J - Aug 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Christine J
With partner

Baie rustige wegbreek plekkie om te gaan ontspan.

Ons het 'n baie aangename tyd gehad by Billfish Apartments. Dit was stil en ons uitsig was een van die hoogtepunte. Ons was naby alles en kon doen soos ons wil, wanneer ons wil wat baie gerieflik was. Eenheid was toegerus met alles wat ons benodig het en breekware deposito was stiptelik terugbetaal in ons rekening, sonder dat ons hoef te vra of te wag. Ons is baie tevrede met die plekkie!

This review is being shown in its original language.
Translate to English.

Very peaceful getaway spot to relax.

We had a very pleasant time at Billfish Apartments. It was quiet and our view was one of the highlights. We were close to everything and could do as we pleased, when we pleased which was very convenient. Unit was equipped with everything we needed and crockery deposit was promptly refunded in our account, without us having to ask or wait. We are very pleased with the place!

This review has been automatically translated using Google.
View original in Afrikaans.

Adriaan P - Jun 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Adriaan P
With partner

Asemrowende uitsig en 'n baie lekker plek.

Lekker groot bed, lekker kuier-area en parkering is veilig en groot genoeg vir 'n bakkie.

This review is being shown in its original language.
Translate to English.

Spectacular views and a very nice place.

Nice big bed, nice area and parking is safe and big enough for a bakkie.

This review has been translated.
View original in Afrikaans.

Billfish Apartments 's response

Thank you so much. It was a pleasure to have you stay with us, and we hope to see you again soon.

Billfish Apartments
Glenda S - May 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Glenda S
With partner

Thoroughly enjoyable!

Lovely place to stay, totally enjoyed our holiday! Nice people, so friendly, perfect accommodation! Willow and Hunter were a treat!

Billfish Apartments 's response

Thank you so much, we are so pleased you had a lovely time.

Billfish Apartments
Benjamin N - Jan 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Benjamin N
With partner

Home away from home.

Billfish Apartments (Sailfish Room) was by far one of the best holidays that we have had. Chris and Clare went out of their way to make us as comfortable as possible - they were exceptional hosts. Our apartment was spacious and had such a beautiful view - the apartment had the most comfortable bed and was equipped with much more than expected - to make you feel right at home. Shopping Centres and the beach within 2 km away. We recommend Billfish Apartments Ballito to anyone and we will definitely be returning ourselves. The security system in place puts you right at ease and our breakage deposit was paid back into our account within a few hours of departure. We arrived there as strangers and left as friends.

Billfish Apartments 's response

Thanks so much, we look forward to seeing you again.

Billfish Apartments
Simone R - Feb 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
5/5
Simone R
With partner

'n Heerlike see-vakansie in 'n netjiese, gerieflike plekkie.

Ons het in die "Swordfish apartment" gebly en alhoewel ons aanvanklik gedink het dis bietjie knap het dit ons min gepla as 'n jong getroude paartjie! Dis vir seker waarde vir geld met die uitstekende diens, bo normale veiligheidsinstellings en 'n groot bederf met die plekkie wat oor die week elke dag opgeknap word, veral as mens op vakansie is! Die baie gemakilke koninggrootte-bed het dit vreeslik moeilik gemaak om op te kom in die oggend en die woonstel is toegerus met al die nodigste, selfs vir mense soos ons wat sommer elke aand ietsie gebraai het op ons stoepie. Aangesien Ballito maar uit bulte en hellings bestaan, was dit nie regtig ideaal om strand toe te stap nie, maar dit sou sekerlik naby genoeg wees as dit minder klimwerk was. All en all het ek nie iets negatiefs te se nie, 'n heerlike, rustige vakansietjie!

This review is being shown in its original language.
Translate to English.

A wonderful seaside holiday in a neat, comfortable place.

We stayed in the "Swordfish apartment" and even though we initially thought it was a bit cute, it didn't bother us as a young married couple! It's definitely value for money with the excellent service, above normal security settings and a big treat with the place being renovated every day during the week, especially if you're on holiday! The very comfortable king-size bed made it extremely difficult to get up in the morning and the apartment is equipped with all the essentials, even for people like us who simply grilled something on our porch every night. As Ballito is all humps and slopes, it wasn't really ideal for walking to the beach, but it would surely be close enough if it was less climbing. All in all, I don't have anything negative to say, a lovely, peaceful holiday!

This review has been automatically translated using Google.
View original in Afrikaans.

Leane J - Jul 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
4/5
Leane J
With partner

Fantastiese plek, vriendelike gasheer en gasvrou, sentrale ligging.

Baie lekker verblyf. Sal vir enige iemand aanbeveel.

This review is being shown in its original language.
Translate to English.

Great place, friendly host and hostess, central location.

Very nice stay. Would recommend to anyone.

This review has been automatically translated using Google.
View original in Afrikaans.

Surita V - Mar 2018
Overall rating
Cleanliness
5/5
Service
4/5
Location
3/5
Safety
5/5
Value for money
5/5
Surita V
With partner

Aangename selfsorg.

Mens voel jy moet die hele tyd op pas. Daar is orals kennisgewings op oor hoe jy jou deposito gaan verloor as iets nie in plek is wanneer jy vertrek nie. Nietemin is ons deposito dadelik na ons vertrek terugbetaal en was die verblyf aangenaam.

This review is being shown in its original language.
Translate to English.

Pleasant self-catering.

You feel you have to be careful all the time. There are notices everywhere about how you will lose your deposit if something is not in place when you leave. Nevertheless, our deposit was refunded immediately after our departure and the stay was pleasant.

This review has been automatically translated using Google.
View original in Afrikaans.

Billfish Apartments 's response

Many thanks for your feedback.
To clarify, there is only one sign reminding guests with regards to their deposit.

Billfish Apartments
Richard K - Feb 2018
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Richard K
With partner

The apartments are clean and have everything you need to be comfortable.

We enjoyed our holdiday at the Billfish Apartments it was clean and had everything (appliances, cutlery etc) available. We also enjoyed our swim every day after coming back from the beach. The place had good security and the owners were very friendly.

Braam N - Oct 2018
Overall rating
Cleanliness
4/5
Service
1/5
Location
2/5
Safety
3/5
Value for money
3/5
Braam N
On business

Nice place. Rude, disrespectful host.

Rude host. He is not doing paying visitors a favour. The 3 minute alarm was a huge problem. We checked out 2 days before we found friendly accommodation. Never again.

Billfish Apartments 's response

Good day Braam,
Thank you for your feedback and we are sorry you did not enjoy your stay with us. We tried to assist and explain the alarm system as it is very important for us to keep our guests safe and secure. When explaining the procedure with the alarm we felt that you did not seem to be interested therefore, the alarm was set off a few times. Apologies if us trying to explain the alarm process to you again was not appreciated, however, it is important for the safety and comfort of all on site that the simple process is followed correctly.

Thank you again for your feedback.

Billfish Apartments
Zanelle O - Apr 2018
Overall rating
Cleanliness
3/5
Service
1/5
Location
1/5
Safety
3/5
Value for money
3/5
Zanelle O
With partner

Verblyf nie soos verwag.

Eienaar was met tye in woonstel wat ons privaatheid beperk het. Die parkering is baie ongerieflik, veral die opset as die alarm aan is en jy het 3 minute om uit die parkeerarea te vertrek. Op die webtuiste dui dit aan dat daar DStv is wat glad nie daar was nie. Toegang tot strand is glad nie loopafstand soos aangedui op webtuiste nie. Geen lig by braai-area as jy wil braai of op stoep sit nie.

This review is being shown in its original language.
Translate to English.

Accommodation not as expected.

Owner was in apartment at times which limited our privacy. The parking is very inconvenient, especially the setting when the alarm is on and you have 3 minutes to leave the parking area. On the website it indicates that there is DStv which was not there at all. Access to beach is not walking distance at all as indicated on website. No light at braai area if you want to braai or sit on the porch.

This review has been automatically translated using Google.
View original in Afrikaans.

Billfish Apartments 's response

Thanks very much for your review we are very sorry that you did not enjoy your stay with us at Billfish Apartments.
The only time that we entered your apartment, was to ensure that the daily clean that our staff carried out at your request, had been completed to a satisfactory standard. You chose, on several occasions, to have the daily service carried out whilst you were still in the apartment, so we apologize if our checking infringed on your privacy.
The timing for the alarm is to ensure that all guests cars etc are secure at all times, this is the first time that any guest has had an issue with the duration, which is from the edge of the car park area - not from the apartment as you stated, but we will certainly review it.
Maybe the issue was due to you bringing your very small baby with you, which is as you are aware, is against our policies which caused the time to be a little short for you.
With regards to your comment on DStv, we do not advertise that we have DStv. Our advert states that we have OpenView, which is correct.
Apologies if the distance to the beach was not to your liking, the map on the TravelGround site does clearly show our location. Large numbers of our guests have commented on how much they enjoy the walk to the beach.
There is subtle lighting on the verandah area, which the majority of our guests really enjoy as it does not distract from the view.
Thank you again for your comments, all feedback is appreciated, as we always strive to provide a high level of satisfaction.

Billfish Apartments
Allison H - Dec 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Allison H
With partner

Waarde vir geld!

Die woonstel was skoon en netjies met alles wat 'n mens kan nodig hê. Heerlike groot bed en sagte linne. Baie gasvrye mense. Ook 'n heerlike stoep met 'n mooi uitsig oor die see. Sal weer kom!

This review is being shown in its original language.
Translate to English.

Value for money.

The apartment was clean and neat with everything you need. Nice and big bed with soft linen. Very hospitable people. A lovely patio with a beautiful view of the ocean. Will go again!

This review has been translated.
View original in Afrikaans.

Billfish Apartments 's response

Thank you so much for your review, it was a pleasure to have you stay. We look forward to seeing you again.

Billfish Apartments
Matie B - Nov 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Matie B
With partner

Lieflike blyplek, vriendlike helpvolle eienaars.

Ons het baie lekker daar gebly en al die fasiliteite binne en buitekant was uitstekend. Chris en Claire was baie vriendelik en helpvol met enige vrae. Ons deposito was spoedig terugbetaal.

This review is being shown in its original language.
Translate to English.

Lovely place to stay, friendly helpful owners.

We had a great time staying there and all the facilities inside and out were excellent. Chris and Claire were very friendly and helpful with any questions. Our deposit was promptly refunded.

This review has been automatically translated using Google.
View original in Afrikaans.

Billfish Apartments 's response

Thanks so much for your feedback, we are so pleased that you had an enjoyable stay.

Billfish Apartments
Johannes W - Oct 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Johannes W
With partner

Ongelooflike ervaring by seker die beste gasheer en gasvrou.

Billfish Apartments was sover die beste verblyf en ervaring wat ons nog teëgekom het. Die ligging was perfek, omtrent so 1km van die see af. Die verblyf was perfek. Dit is net en skoon en het beskik oor allerhande dinge wat nodig was en meer as wat verwag kan word van 'n selfsorgeenheid. Daar is twee wonderlike sjokolade labradors met die vriendelikste gesindheid wat baie lief is vir by jou kuier en saam speel in die swembad, maar is daar ook hekke by alle eenhede wat hulle kan uithou as mens nie so diere vriendelik is nie. Alhoewel die eenhede reg rondom die gasheer en gasvrou se huis is, is dit ongelooflik privaat uitgelê. Die sekuriteit is ongelooflik met 'n sisteem wat baie goed werk vir gaste. Die beste deel van hierdie ervaring by Billfish Apartments was die vriendelike gasheer en gasvrou, Chris en Clare. Hulle maak seker jou vakansie by hulle bly onvergete en maak seker mens voel so tuis as moontlik, altyd gereed om te help met enigiets en verwys hulle jou ook graag na die beste ervaringe in die area van Ballito en nabygeleë areas. Ons sal hierdie vakansie by Billfish Apartments voorstel aan enige iemand as iets wat ervaar moet word. Wat verder lekker is van die eenhede, is dat die eenhede modern maar needs natuurlik voorkom en voel dit of 'n mens tog in die tropiese bos bly naby die strand. Hulle is ook baie vinnig om jou sekeriteitsdeposito terug te betaal na jy hulle verlaat het. Ons het letterlik 2ure na ons gery het die epos ontvang ter bevestiging van ons sekeriteitsdeposito wat terugbetaal was. Weereens, 'n wonderlike plek om te gaan rus en veral ontslae te raak van die stres van die besige lewe of om net 'n lekker goeie ervaring te hê weg van die huis af in Ballito.

This review is being shown in its original language.
Translate to English.

Amazing experience with probably the best host and hostess.

Billfish Apartments was by far the best accommodation and experience we have come across. The location was perfect, about 1km from the sea. The stay was perfect. It is neat and clean and has all kinds of things that were needed and more than can be expected from a self-catering unit. There are two wonderful chocolate labradors with the friendliest attitude who love visiting you and playing together in the pool, but there are also gates at all units that can keep them out if you are not so animal friendly. Although the units are right around the host and hostess's home, they are incredibly private. The security is amazing with a system that works very well for guests. The best part of this experience at Billfish Apartments was the friendly host and hostess, Chris and Clare. They make sure your holiday with them remains unforgettable and make sure you feel as at home as possible, always ready to help with anything and they are also happy to refer you to the best experiences in the area of Ballito and nearby areas. We would recommend this holiday at Billfish Apartments to anyone as a must experience. What's also nice about the units is that the units look modern but natural and feel like you're staying in the tropical forest near the beach. They are also very quick to refund your security deposit after you leave them. We drove literally 2 hours after we received the email confirming our security deposit was refunded. Again, a great place to rest and especially get rid of the stress of busy life or just have a nice experience away from home in Ballito.

This review has been automatically translated using Google.
View original in Afrikaans.

Billfish Apartments 's response

Thanks so much, it was a pleasure to have you stay with us here at Billfish Apartments, we hope to see you again soon.

Billfish Apartments
Scahne H - Oct 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Scahne H
With partner

Baie rustig en lekker!

Ons het baie lekker gebly! Wonderlike diens en vriendelikheid!

This review is being shown in its original language.
Translate to English.

Very peaceful and nice!

We had a great stay! Wonderful service and friendliness!

This review has been automatically translated using Google.
View original in Afrikaans.

Billfish Apartments 's response

Thank you, we are so pleased that you had a nice time

Billfish Apartments
Robbert A - Aug 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Robbert A
With partner

Very friendly owners, feels like a second home.

See rating.

Suzette P - Aug 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Suzette P
With partner

Rustig, netjiese plekkie, naby aan alles in Ballito.

Heerlike plekkie om heeltemal af te skakel. Aangename eienaars, Clare & Chris. Sal definitief weer daar bespreek.

This review is being shown in its original language.
Translate to English.

Quiet, tidy place, close to everything in Ballito.

Great place to switch off completely. Pleasant owners, Clare & Chris. Will definitely book there again.

This review has been automatically translated using Google.
View original in Afrikaans.

Marcel T - Jun 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Marcel T
With partner

Fantasties!

Fantastiese plek en elke sent werd.

This review is being shown in its original language.
Translate to English.

Fantastic!

Fantastic place and worth every cent.

This review has been translated.
View original in Afrikaans.

Lize S - Jun 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Lize S
With partner

'n Heerlike, rustige atmosfeer in 'n baie mooi skoon woonstel. Dankie Chris en Claire.

Is 'n baie gerieflike woonstel naby aan restaurante en winkels. Dankie LekkeSlaap dat jul reëlings so maklik maak.

This review is being shown in its original language.
Translate to English.

A lovely, peaceful atmosphere in a very clean apartment. Thank you, Chris and Claire.

It's a convenient apartment close to restaurants and shops. Thank you LekkeSlaap for making traveling arrangements so easy.

This review has been translated.
View original in Afrikaans.

Joseph P - May 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Joseph P
With partner

Modern, neat and extremely safe.

This is a fantastic apartment. Neat, tidy and modern. Has a very nice view of the ocean and close to everything. Owners are very friendly and accommodating. We had the best honeymoon, and would recommend Billfish apartments to anyone looking for accommodation in Ballito.

Jaquelene S - Apr 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Jaquelene S
With partner

Dis soos in jou eie huis!

Vriendelike gasvryheid. Die plekkie was baie skoon en het alles in wat jy nodig het om lekker te kan ontspan.

This review is being shown in its original language.
Translate to English.

It's like in your own home!

Friendly hospitality. The place was very clean and has everything you need to relax.

This review has been translated.
View original in Afrikaans.

Cecilia L - Feb 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Cecilia L
With partner

Die uitsig is asemrowend as jy op die balkon sit en braai.

Dit is baie goed geleë en die uitsig is fantasties. Sekuriteit is baie goed, ek sal hulle beslis aanbeveel vir iemand wat wil wegbreek. Daar is meer as genoeg spasie, ook dit is nie klein en beknop by die kombuis en sitkamerarea nie.

This review is being shown in its original language.
Translate to English.

The view is breathtaking when you braai on the balcony.

Great location and the view is fantastic. Good security, definitely recommended if you need to get away from it all. More than enough space. Also the kitchen and lounge area isn't small and cramped.

This review has been translated.
View original in Afrikaans.

Daniel L - Dec 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
5/5
Daniel L
With partner

Puik, veilig en baie gasvry.

Dit was 'n baie aangename ervaring met buitegewone gasvryheid. Die veiligheidsmaatreëls was ver bo gemiddeld, voorwaar aan te beveel.

This review is being shown in its original language.
Translate to English.

Great, safe and very hospitable.

It was a very pleasant experience with extraordinary hospitality. The security measures were well above average, highly recommended.

This review has been automatically translated using Google.
View original in Afrikaans.

Bernadette K - Aug 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
5/5
Bernadette K
With partner

Pragtige, veilige akkommodasie en fantastiese mense!

Ek sal beslis Billfish Apartments aanbeveel, ons het heerlik gebly! Naby aan alles, baie veilig, skoon en netjies. Chris en Clare is wonderlike aangename mense wat mens so tuis laat voel!

This review is being shown in its original language.
Translate to English.

Beautiful, safe accommodation and fantastic people!

I would definitely recommend Billfish Apartments, we had a great stay! Close to everything, very safe, clean and tidy. Chris and Clare are wonderful pleasant people who make you feel so at home!

This review has been automatically translated using Google.
View original in Afrikaans.

Gail O - Oct 2017
Overall rating
Cleanliness
3/5
Service
2/5
Location
5/5
Safety
3/5
Value for money
3/5
Gail O
With partner

A very hard bed and a frustrating security/alarm system.

Nice apartment with not so reliable servicing. The bed in this apartment was very hard. A few restless nights. I requested an extra blanket to soften the bed a little but got no response from management. We left 1 day earlier. The security alarm system was very frustrating and not as safe as they think it is. The main gate opens every time you disarm the alarm, leaving an opportunity to anyone to enter premises without anybody seeing at night. False alarms on outside system and smoke detector in apartment. Last but not least, the host (gentlemen) not very friendly.

Billfish Apartments 's response

Thank you Gail,

We are sorry that you found the servicing of the apartment disappointing, but we are pleased that you liked the apartment and the location. We frequently tried very hard to accommodate all of your requirements. As soon as we were made aware of the issues that you had with the bed, we purchased an additional mattress topper. This took a day to arrive, and was put on your bed the next day in order to try and resolve the issue that you had. The flat was spotlessly clean when you arrived and was cleaned by our staff every day. We are sorry that you found the security system frustrating, the majority of our guests find it very simple and easy to use. The false alarms that you mention were you triggering the alarm by not following the instructions that were explained and provided to you. The process that you have summarised for the operation of our alarm is incorrect, you indicated that you will figure the system out yourself when we offered to explain it to you. We are always available to guests if they require assistance, As you did not communicate the issues to us when we say you on the premises we assumed that you wished to have some privacy, which of course we respected. Thank you for your feedback.

Billfish Apartments
From
From R 825
per night (sleeps 2)
From
R 825
per night (sleeps 2)
Make a Booking
  • Capacity: 8 people
  • All ages welcome
  • Check-in: 14:00 to 19:00
    Check-out: 10:00
  • Address: 22 Stella Road, Ballito, 4420, KwaZulu-Natal
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAAJGIxOGI3ODNhLWE5MGUtNDZjYS1hZTRkLWJhNDI3OTVmNDk4OQ?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R825 per night (sleeps 2) 79 5 1 5 22 Stella Road Ballito 4420 KwaZulu-Natal 021 201 8900 14:00-19:00 10:00 -29.53546 31.21623