Birdsview Guesthouse
Review Summary
Alexander V - Jun 2024
Overall rating
Very satisfied with our stay. Everything was perfect!
Ziana W - Jan 2024
Overall rating
Waarde vir geld.
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Value for money.
Very calm. We enjoyed it.
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Thereza H - Dec 2023
Overall rating
Gerieflik.
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Comfortable.
Very nice stay. Everything neat and clean, swimming pool nice and big and clean. Very peaceful atmosphere.
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Lirene B - Aug 2024
Overall rating
Was baie lekker.
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Was very nice.
Had a nice stay. People are very friendly.
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Vincent M - May 2024
Overall rating
Dit was 'n baie mooi plek, maar die waterprobleme het dit onaangenaam gemaak.
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It was a very beautiful place, but the water problems made it unpleasant.
No. There was no water available after 12 in our room. The water pressure was also very weak the whole time and you could hardly take a shower at all. The toilet didn't always want to flush because the little water that was available. The bathroom sink also worked minimally and could not be used at all, due to the weak water pressure. Definitely not worth the price for us.
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Birdsview Guesthouse 's response
Hallo Vincent.
Dit is jammer dat jy ons nie persoonlik bewus gemaak het hiervan nie. Soms doen die water versagter 'n "reboot" na middernag. Jammer vir jou ongerief. Indien ons geweet het, kon ons iets daaraan doen of vergoed daarvoor.
Beste groete
Brenda
Marietjie B - Feb 2024
Overall rating
Dit was nie wat ons verwag het nie.
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It was not what we expected.
We didn't get the room we booked. At least it had a double bed but was definitely for one guest. Just one set of towels, coffee, etc. She did bring us more towels, etc later that evening.
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Birdsview Guesthouse 's response
Beste Marietjie
Ons vra opreg om verskoning. Daar was 'n mediese noodgeval. My man het gevolglik 2 kamernommers omgeruil.
Jammer vir julle ongerief.
Vriendelike groete
Brenda
Antoinette C - Apr 2024
Overall rating
Not happy at all.
Read moreBirdsview Guesthouse 's response
It's very unfortunate that her experience was negative. Many new guests don't know that block B and block A are two buildings apart from each other. Most guests appreciate not being separated from their friends or family. Firstly, I tried to place them in the same building and secondly, I informed her via WhatsApp that we can perhaps move her to a room that sleeps three as there's another group requesting the large family room which can sleep five. Her team members later questioned why I asked her if we could swap her room. I was told she can be a challenging individual.
We previously asked many guests if they preferred not to have duvets in the summer as we often found them discarded on cupboards, chairs, or the floor. 98% of guests didn't want duvets. She requested a duvet after hours and it wasn't immediately available. Every guest has three blankets available of varying thickness.
After finding many broken plates and glasses, I saw she was the only person around at the time, so I asked her in a friendly manner if she knew or had heard anything about it. She responded that it was the group from another province.
We were also disappointed to find her room smelling of cigarette smoke.
We always strive to be friendly and respectful. After sunset, I walk around the grounds and ask guests to mind the open doors due to the occasional mosquitoes.
We apologise for the misunderstanding.
Magriet M - Dec 2023
Overall rating
Awesome!
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Awesome!
Quiet place. Brenda is very friendly, and we had a very nice stay. Nice playground too to keep small children busy.
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Debra F - Oct 2023
Overall rating
It was an awesome stay and we all loved the place.
Frederik D - Aug 2023
Overall rating
Gerieflik en gemaklik.
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Convenient and comfortable.
Easy access and convenient for a weekend trip to Potchefstroom.
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Allo5 N - Jul 2023
Overall rating
Als wat ek nodig gehad het, dankie.
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All I needed, thank you.
Very good value for money and very well appointed.
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Liezel S - May 2023
Overall rating
Was net vir die aand daar. Ideaal.
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Was only there for the evening. Ideal.
Ideal for a quick overnight stay. Neat and spacious.
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Philip K - Aug 2023
Overall rating
Very clean and neat, I enjoyed the stay. Thank you very much.
- Free cancellation up to 24 hours before your stay!
- Capacity: 31 people
- All ages welcome
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Check-in: 14:00 to 19:00
Check-out: 10:00 - Address: Plot 546, Vyfhoek, Potchefstroom, 2531, North West