Birdwood Boutique Estate
Review Summary
Desmond R - Aug 2024
Overall rating
Baie lekker.
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Very nice.
Very, very nice. Thank you.
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Rencia V - Oct 2023
Overall rating
Baie ruim kamer.
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Very spacious room.
The room was very spacious and the customer service was excellent.
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Jurgens L - Nov 2024
Overall rating
Heerlike nagrus met vriendelikheid.
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Great night's rest with kindness.
Had a very spacious room with a lovely bed to sleep on. Place is clean and tidy. Reception is hospitable. It is located very close to the university and Loftus, as well as a few embassies. Only area of improvement is making sure all the lights work. Replace bulbs that have blown.
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Waldo O - Jun 2024
Overall rating
Die kamer was ruim en netjies, baie goeie ligging.
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The room was spacious and tidy, very good location.
The service was excellent and the bed and furniture were very comfortable. My only complaint is that the WiFi reception was poor.
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Elitia C - Oct 2024
Overall rating
Ons het lekker gesellig gekuier.
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We had a nice cozy time.
We had a great stay, thank you. We would have liked to use the pool, but it was for renovations.
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Anonymous Guest - Mar 2024
Overall rating
Fortunately it was only one night, and we could bear the discomfort.
It's a beautiful place. But the linen is very old. There wasn't a kettle or cleaning stuff in the kitchen. Bath was full of hair and kitchenware was full of dust. If some attention is given we will definitely go back again. The gardens are amazing.
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Jacob W - Mar 2024
Overall rating
Baie goed geleë, netjies en skoon. Goed vir net oornag.
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Very well located, neat and clean. Good for overnight only.
Quiet, despite the location. Neat but a little neglected. The self-care unit's equipment is not good.
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Suzanne S - Oct 2023
Overall rating
Rustig en vredevol.
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Calm and peaceful.
I really enjoyed my stay. My room was spacious and comfortable. Breakfast was delicious, and the most pleasant surprise was Busi. What a lovely person. I would definitely stay here again.
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Annalie S - Mar 2023
Overall rating
Uitstekend!
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Outstanding!
Birdwood really surprised us! It's a beautiful place, spacious and tasteful. We were just looking for a place to stay, then we found a gem and were sorry we couldn't stay longer. Santie received us personally and saw us off, after a nice chat. The only problem is the location. Arcadia used to be a posh neighborhood, but it's not anymore. There is security with a guard 24 hours on the premises.
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Janet B - Mar 2023
Overall rating
Nice but no privacy.
Anonymous Guest - Jul 2023
Overall rating
Smaller detail as expected from guest house can be paid attention to such as kettle in room.
No kettle in room as well as decent coffee mugs.
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Hanri L - Apr 2022
Overall rating
Heerlik, skoon, rustig.
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Lovely, clean, peaceful.
Birdwood was exactly what we needed for an overnight stay. The beautiful garden creates a tranquility.
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Arrie B - Sep 2022
Overall rating
Ons wou omdraai, maar het reeds die volle bedrag betaal.
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We wanted to turn around, but already paid the full amount.
The place doesn't look like the photos at all! The web page needs to be updated urgently because the place is run down.
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Birdwood Boutique Estate 's response
Hi Arrie, ons is jammer om te hoor dat jy hierdie indruk van ons gastehuis gekry het.
Ons het wel baie kliente wat net goeie goed oor ons te se het.
Ons kan nie amal tevrede stel nie.
Juanine K - Aug 2021
Overall rating
Uitstekend!
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Outstanding!
Dear people and place is so beautiful and neat.
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Nicolaas M - Nov 2021
Overall rating
Baie veilig en fantastiese gasvrou.
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Very safe and fantastic hostess.
Was very kindly received and it is a fantastic old house with excellent decor and furniture.
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Daniel M - Oct 2021
Overall rating
Netjies en skoon.
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Neat and clean.
One can relax there and escape from the hustle and bustle of the city.
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Wilna K - Aug 2021
Overall rating
Ongemaklik en teleurstellend.
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Awkward and disappointing.
This is not a 5 star accommodation at all. First impression was to turn around. The interview is not done. Faucets are loose and the bathrooms are moldy! Bedding and towels are old and shabby. Mattress extremely poor condition. Lots of dust, unpleasant experience. Nothing looks like the picture. Reception was quite friendly and it's actually sad that an 82-year-old lady still sees a chance to work in the industry. She had been very accommodating. To pay R810 per night I would not recommend anyone to sleep there. We did not feel safe. Even in the area one does not feel safe, but this is the case in many places in South Africa.
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Birdwood Boutique Estate 's response
Hi Wilna,
Ons is baie jammer dat jy so n slegte ondervinding gehad het.
Ons kan ongelukkig nie amal gelukkig maak nie en het baie gaste wat net goeie ervarings by ons gehad het.
Ons sal wel bietjie ondersoek doen in die kamer waarin jy gebly sodat geen gas so n ervaring met ons sal he nie.
Dankie.
Natasha S - Oct 2020
Overall rating
Huislik.
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Homely.
Friendly caring owners. Beautiful gardens and housing unit is very spacious and tidy.
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Paula B - Mar 2020
Overall rating
Wonderlik.
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Wonderful.
Neat, quiet and friendly, helpful staff.
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- Capacity: 36 people
- All ages welcome
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Check-in: 14:00 to 19:00
Check-out: 11:00 - Address: 976 Arcadia Street, Arcadia, Pretoria, 0083, Gauteng