Biweda Nguni B&B

Biweda Nguni B&B 's response

Good day Morné,
I trust you are doing well.
Thank you so much for taking the time to post this amazing review.
We are exceptionally thrilled that the team ensured your stay with us was professional, relaxing and memorable.
On behalf of all of us, we are looking forward to hosting you again and until we next meet, all the best and take care.
Warmest regards
Your Biweda Nguni Lodge family

Biweda Nguni B&B 's response

Good day Hennie,

Compliments of the season, and may 2024 be a wonderful year for you. Thank you so much for your amazing review. We are extremely thrilled that the team ensured your short stay with us was relaxing and memorable. We are truly looking forward to welcoming you back.
All the best and take care.
Warmest regards,
Your Biweda Nguni Lodge Family.

Biweda Nguni B&B 's response

Good day Emily,
Thank you for taking the time to post your honest and valued feedback.
We are extremely pleased that the team ensured that your stay with us was relaxing, helpful, and friendly.
Regarding the coffee station amenities, we do offer enough for one person; however, should you have required more, we would have gladly provided you with additional sachets.
You left behind a book. Please kindly contact us so that we can arrange returning the item.
All the best and take care.
Warmest Regards
Biweda Nguni Lodge

Biweda Nguni B&B 's response

Good day Carine,
Thank you for your review.
We are extremely concerned that your stay with us on New Year's Eve did not meet your high expectations. As we are known for our excellent hospitality, value for money, comfort, and service, your dissatisfaction surprises us. We acknowledge that being the last day of the year, it was expected that most of our guests would enjoy the old-years party until the early hours of the morning, so we do apologise for the noise.
The team was happy to assist you with an early check-in as you arrived around 10:30. Even though we were fully booked the previous day, we managed to secure your room by 12:00. We gave you a personalised introduction and showed you to your room, explaining what could be done in the area, shopping places, etc.
During your entire stay, neither you nor your companion brought any concerns to our attention so that we could have rectified or assisted.
We wish you both all the best for 2024 and take care.
Kind Regards, Biweda Nguni Lodge

Biweda Nguni B&B 's response

Good day Craig,
Thank you so much for posting this amazing 5-star review.
We are extremely pleased that you had a tranquil, lovely and enjoyable stay, and that our team went out of their way to ensure you had a memorable time at our little piece of paradise.
Hope to welcome you back soon and until then all the best and take care.
Warmest Regards,
Your Biweda Nguni Lodge Family

Biweda Nguni B&B 's response

Good day Frans,

Thank you so much for taking the time to post your honest and constructive review.
Firstly, we are extremely pleased that the team were very friendly and helpful.
Regarding your unit, we are in the process of doing major upgrades in the coming weeks, but apologies that we did not meet your expectations.
The entire area has been having major issues with Wi-Fi connectivity and therefore we have decided to source for other reliable service providers.
Our satellite channels are based on the hotel bouquet that is provided by DSTV, and unfortunately there are no other options to extend the selection.
Thank you again, wishing you and the family all the best and take care.

Warmest Regards
Your Biweda Nguni Lodge Family

Biweda Nguni B&B 's response

Good day Barry,
Thank you for choosing our establishment as your preferred overnight destination and we are extremely pleased that you had an awesome and relaxing stay.
Looking forward to seeing you again and until then all the best and take care.
Warmest and kind regards
Your Biweda Nguni Lodge Family

Biweda Nguni B&B 's response

Afternoon Liezel,

I hope all is well

Thank you for taking the time to post to post this wonderful review
On behalf of the team we thank you for choosing our little piece of paradise and we are extremely pleased that you had an enjoyable and relaxing stay
We also hope that you and the family had a memorable time in Mozambique.

Looking forward to seeing you all again and until then all the best and take care

Warmest Regards
Your Biweda Nguni Lodge Family

Biweda Nguni B&B 's response

Good day Ben A,
I hope you are well
Thank you so much for taking the time to post your stay at our little piece of paradise and we are extremely pleased that you had a wonderful time.
Looking forward to seeing you again, and until then all the best and take care
Warmest Regards
The Biweda Nguni Lodge Team

Biweda Nguni B&B 's response

Good day Gerrie S,
I hope you are well and thank you for taking the time to post your valued review.
We are extremely grateful for this wonderful feedback and are pleased that your stay with us was enjoyable and memorable.
We look forward to welcoming you and your family back in the not too distant future
Until then all the best and take care
Warmest Regards
Your Biweda Nguni Lodge Family.