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Blue Grass Nest

21 reviews
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Review Summary

3.9 out of 5from 21 reviews for Blue Grass Nest
Cleanliness
3.9/5
Service
3.9/5
Location
4.1/5
Safety
3.9/5
Value for money
3.7/5
Christiaan S - Apr 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Christiaan S
On business

Asemrowend.

Baie netjies. The host was baie vriendelik en behulpsaam. Kamers was mooi skoon en gerieflik. Sal hulle gerus weer gebruik.

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Breathtaking.

Very neat. The host was very friendly and helpful. Rooms were nice clean and comfortable. Will definitely use them again.

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Blue Grass Nest 's response

Goeie dag Christiaan

Baie dankie vir jou positiewe terugvoer, ek waardeer dit opreg!

Dit was aangenaam om julle hier by ons te huisves en weet dat julle altyd welkom hier sal wees.

Geseënde dag vir julle

Johan

Blue Grass Nest
Marika L - Nov 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Marika L
On business

Coming back soon.

We had a wonderful stay - loved the breakfast - it was more than enough. Very friendly staff that were willing to help with everything. We will definitely stay with you again when in Nelspruit.

Blue Grass Nest 's response

Goeie dag Marika

Baie dankie vir jou terugvoer, ons waardeer dit opreg. Dit was vir ons net 'n plesier om julle hier te kon huisves en julle is enige tyd welkom.

'n Baie geseende dag vir julle en 'n geseende Kersfees!

Groete

Johan

Blue Grass Nest
Melani S - Sep 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Melani S
With partner

Die mense was aangenaam en baie vriendelik.

Ons kamer was mooi, skoon en gerieflik. Die mense was vriendelik en baie behulpsaam. Dit is ook lekker naby winkels en ons sal dit beslis aanbeveel.

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The people were pleasant and very friendly.

Our room was nice, clean and comfortable. The people were friendly and very helpful. It is also nice and close to shops and we would definitely recommend it.

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Blue Grass Nest 's response

Goeie middag Melani

Vertrou dit gaan goed met julle. Baie dankie vir die terugvoer, ek waardeer dit baie. Ek is gelukkig as my gaste gelukkig is.

'n Geseende naweek vir julle

Groete

Johan van den Berg

Blue Grass Nest
Rosinah M - Jun 2024
Overall rating
Cleanliness
1/5
Service
3/5
Location
2/5
Safety
2/5
Value for money
1/5
Rosinah M
With friends

Not what we expected.

Dirty house. Sticky kitchen. Dishes and pots were not clean. Kitchen towel was old, crusty and hard. Fridge wasn't working. Braai area was very dirty. Other bedroom doesn't have a window (only a curtain to make it look like there is a window). One good thing about the place was the breakfast.

Blue Grass Nest 's response

Good day Rosinah

I trust you are doing well. My apologies if you had this experience, but I would have appreciated it if you had shown your dissatisfaction when you checked in.

This specific unit has been rented on a long-term basis and the tenant moved out on the morning of 1 June 2024. I had two cleaners clean that unit. You needed to check in at 12:00 already which I didn't deny you. You were satisfied with the unit when my assistant booked you in and showed you the unit. You were only not happy with the leaves that were at the braai area as we had strong winds during the day. I accommodated you to remove the two single beds in one room and replaced it with a double bed.

I have questioned my cleaners again and they assure me that everything was perfectly clean. They informed me that you left a frying pan underneath the table which was burnt and had ashes inside, as well as a pot where you made porridge for the braai. They also mentioned that they didn't deny you the extra three slices of toast you required for each guest and that you were not happy with the type of juice.

We respect our guests and react immediately to rectify if they have any complaints when checking in. Once again, please accept my apologies for the way you experienced it.

Kind regards

Johan

Blue Grass Nest
Lize S - Mar 2024
Overall rating
Cleanliness
1/5
Service
1/5
Location
1/5
Safety
1/5
Value for money
1/5
Lize S
Family with teenagers

Blue Grass Nest glad nie aanbeveel nie, en dis glad nie waarde vir geld nie!

Die kamer was stowwerig en vuil. Ek het 'n kamer met lugversorging geboek, maar 'n ander kamer is aan ons gegee sonder lugversorging. Die kamer was wel goedkoper, maar kon die eienaar nie eers vra wat ons voorkere is nie. Die plek was stowwerig en beddegoed het mens maak jik.

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Blue Grass Nest is not recommended at all, and it is not value for money at all!

The room was dusty and dirty. I booked a room with air conditioning, but we were given another room without air conditioning. The room was indeed cheaper, but the owner couldn't even ask what our preferences were. The place was dusty and the bedclothes squeaked.

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Thelmarie F - Jul 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Thelmarie F
Large group

Uitstekende gasheer, lekker slaapplek, heerlike ontbyt!

Sien sterre.

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Excellent host, nice place to sleep, delicious breakfast!

See stars.

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Blue Grass Nest 's response

Goeie dag Thelmarie

Baie dankie vir jou terugvoer, ek waardeer dit opreg. Dit was baie lekker om julle hier te huisves, aangename en warm mense, het dit geniet. Julle is enige tyd hier welkom en hoop om jul weer gou te sien.

'n Geseende week vir julle verder en groete vir almal!

Johan van den Berg

Blue Grass Nest
Melanie V - Jul 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Melanie V
Family with teenagers

Fantasties.

Stunning plek met 'n gawe gasheer. Goeie en vriendelike diens. Ons kamer was pragtig en uniek. Die ontbyt was heerlik.

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Fantastic.

Stunning place with a nice host. Good and friendly service. Our room was beautiful and unique. The breakfast was delicious.

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Blue Grass Nest 's response

Goeie dag Melanie

Baie dankie vir jou terugvoer, dit was 'n groot plesier en aangenaam om julle te kon ontmoet en huisves. Julle is altyd welkom hier.

Geseende dag verder vir julle

Groete
Johan van den Berg

Blue Grass Nest
Charlene H - Jul 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Charlene H
Individual traveller

Skoon, netjies en privaat.

Het vreeslik lekker gebly, was skoon en netjies en die staff was baie vriendelik. Baie dankie.

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Clean, tidy and private.

Had a really nice stay, was clean and tidy and the staff was very friendly. Thank you very much.

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Blue Grass Nest 's response

Goeie dag Charlene

Baie dankie vir jou terugvoer en was aangenaam om jou te kon ontmoet. Ek is baie bly dat jy ons akkommodasie in orde gevind het en waardeer enige terugvoer.

Geseende dag verder

Blue Grass Nest
James B - Apr 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
James B
On business

Baie netjies, vriendelike personeel, kamers baie gemaklik.

Sal beslis die gastehuis weer besoek.

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Very tidy, friendly staff, rooms very comfortable.

Will definitely visit the guest house again.

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Blue Grass Nest 's response

Goeie dag James

Baie dankie vir jou terugvoer, dit word opreg waardeer. Jy is al deel van ons familie en sien daarna uit om jou gou weer te sien.

Geseende dag verder

Blue Grass Nest
Janine H - Sep 2023
Overall rating
Cleanliness
3/5
Service
2/5
Location
3/5
Safety
1/5
Value for money
2/5
Janine H
Family with young children

I would not stay there again.

We were unable to get back to our accommodation in the evening, we went out for supper and were left waiting for over half an hour in the dark with our child in the car. I was disappointed by the cleanliness and the communication of the establishment.

Blue Grass Nest 's response

Good day Janine

My humble apology with your experience which I only received now. I would have appreciated it if you immediately bring it to my attention where I would be able to addres it immediately as you have stayed for two days. I cant understand why it would be difficult for you to enter at the acess control gate as every room has got a remote to get access to our establishment. I would kindly request you to give me more clarity on the cleanliness which was not up to standard according to your expectations to enable me to take it up with my staff.

Once again, please accept my appology for the way you have experienced it.

Kind regards

Johan van den Berg

Blue Grass Nest
Taleza N - Feb 2023
Overall rating
Cleanliness
1/5
Service
2/5
Location
2/5
Safety
1/5
Value for money
1/5
Taleza N
On business

Is beslis nie meer 'n vierster-akkommodasie nie.

Kamers was vol stof op TV-kaste. Deure was gebreek, moes laat aand bel om deur oop te laat maak. Swembad was vuil, en groen. Daar was nie DStv soos op advertensie. Met loadshedding was daar kerse maar niks om aan te steek.

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Definitely not a four star accommodation anymore.

Rooms were full of dust on TV cabinets. Doors were broken, had to call late at night to have door opened. Pool was dirty, and green. There was no DStv as advertised. With loadshedding there were candles but nothing to light.

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Blue Grass Nest 's response

Goeie dag Taleza

Jammer vir die ongerief wat jy ervaar het, ek spreek die probleem onmiddellik aan en dankie dat jy dit onder my aandag gebring het.

Ongelukkig is daardie swembad buite werking, wag vir die winter sodat ek hom oor kan doen- moet weer met marbleite gedoen word weens lek. Op die hoof perseel is die swembad 100% wat tot almal se toegang is. Ons het die DSTV gekanselleer weens kostes en het Netflix en Shomax in al die kamers geinstalleer. Met die huidige weersomstandighede kan ek nie met al my reperasies begin nie, en moet wag vir die winter, ek gaan die hele plek binne en buite oor verf en aandag gee sou daar enige gebreke binne die kamers is. Weereens baie dankie vir jou terugvoer, ek het nie geweet van die deur wat probleme gee nie.

Geseende dag verder

Johan van den Berg

Blue Grass Nest
Sonja D - May 2022
Overall rating
Cleanliness
2/5
Service
2/5
Location
3/5
Safety
2/5
Value for money
2/5
Sonja D
With partner

Baie potensiaal, maar ongelukkig baie onderhoud nodig.

Die eienaar was baie vriendelik en die gastehuis se ligging is goed. Ongelukkig is daar baie onderhoud nodig, veral in die badkamer.

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Lots of potential, but unfortunately needs a lot of maintenance.

The owner was very friendly and the guesthouse's location is good. Unfortunately, a lot of maintenance is required, especially in the bathroom.

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Telishia A - Oct 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Telishia A
Large group

Verblyf was baie netjies en gerieflik.

Die kliëntediens was tops gewees, ons het van die begin af welkom en tuis gevoel met aankoms. Baie vriendelike mense.

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Accommodation was very neat and comfortable.

The client service was tops, we felt at home since our arrival. Very friendly people.

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Jana M - Oct 2019
Overall rating
Cleanliness
3/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
3/5
Jana M
Family with teenagers

Ek het meer verwag.

Dit was baie veilig en goed geleë. Daar is nie lugverkoeling nie, dus raak die hitte erg, maar die waaiers het gehelp. Die kamers is baie mooi en netjies. Al waar ek verbetering kan sien is die handdoeke en die badkamer self.

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I expected more.

It was very safe and well located. There is no air conditioning, so the heat gets severe, but the fans helped. The rooms are very nice and neat. The only place I can see improvement is the towels and the bathroom itself.

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Herman C - Oct 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Herman C
Large group

Baie gerieflik.

Die reëlings was op kort kennisgewing gedoen en die behulpsaamheid was fantasties. Kaartgeriewe was beskikbaar.

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Very comfortable.

The arrangements were on short notice and their helpfulness was fantastic. Card facilities available.

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Samantha W - Jul 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Samantha W
With friends

Vriendelik, nuttig en gerieflik. Waarde vir geld.

Blue Grass Nest is vriendelik, nuttig en gerieflik. Dit is waarde vir geld.

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Friendly, handy and comfortable. Value for money.

Blue Grass Nest is friendly, handy and comfortable. It's value for money.

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Blue Grass Nest 's response

Baie dankie Samantha.

Blue Grass Nest
Aissa M - Sep 2018
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
5/5
Aissa M
Large group

Lovely place.

The rooms were very clean. Super friendly family atmosphere. Very beautiful place, safe and calm. Attentive service and very friendly. We were very well received and catered during our stay. Just suggest they keep the pool clean. Super recommend it.

Blue Grass Nest 's response

Thank you Aissa, we appreciate your positive feedback. We take notice of the pool problem.

Kind regards

Blue Grass Nest
Sigrid K - Aug 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
4/5
Value for money
5/5
Sigrid K
Family with teenagers

Wat een lekkere en fijne plek om te zijn! A home away from home!

Wij hebben hier drie heerlijke dagen doorgebracht en zijn zeer gastvrij ontvangen!

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What a nice and nice place to be! A home away from home!

We spent three wonderful days here and were very hospitably received!

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Blue Grass Nest 's response

Dit was heerlike om julle te kon akkommodeer.

Kom kuier gou weer in SA.

Blue Grass Nest
Johan D - Jul 2018
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Johan D

Baie aangenaam.

Dankie, het baie lekker gebly, sal dit weer gebruik.

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Very pleasant.

Thanks, had a great stay, will use again.

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Blue Grass Nest 's response

Baie dankie Johan.

Blue Grass Nest
Ina L - Mar 2018
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
3/5
Value for money
3/5
Ina L
With partner

Gerieflik, skoon en goed geleë.

Ons het 'n marathon in Nelspruit gaan hardloop en vir wat ons nodig gehad het was Blue Grass perfek. Naby die Mbombela Stadium en inkopiesentrum. Maklik om in en uit te kom, alhoewel die gastehuis in 'n sekuriteitsbuurt geleë is, was die oop hekke deur die nag by die huis vir my en my man 'n probleem. Ons waardeer dat hulle ons toegelaat het om 'n uur later te vertrek sodat ons kon terugkom en eers stort. Dankie Busi vir jou vriendelikheid.

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Comfortable, clean and well located.

We went to run a marathon in Nelspruit and for what we needed Blue Grass was perfect. Close to the Mbombela Stadium and shopping centre. Easy to get in and out, although the guest house is located in a security neighborhood, the open gates at the house during the night was a problem for me and my husband. We appreciate that they allowed us to leave an hour later so we could come back and shower first. Thank you Busi for your kindness.

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Blue Grass Nest 's response

Baie dankie Ina vir die terugvoer. Ons waardeer dit opreg. Die oop hekke maak net die in en uitgaan vir almal makliker. Ons neem kennis daarvan.

Vriendelike groete
Ilana en Johan

Blue Grass Nest
Lissa P - Nov 2018
Overall rating
Cleanliness
2/5
Service
1/5
Location
3/5
Safety
4/5
Value for money
2/5
Lissa P
With friends

Disappointing.

If all units are occupied there is insufficient parking. We had no hot water on the first night. In a double room we had less than half a roll of toilet paper for two people and no spare rolls. Check-in is disorganised and unprofessional. The guest house is in an estate that requires access via a remote control. We had to return to let one of our friends out of the estate as the remote wasn't working, battery flat.

Blue Grass Nest 's response

Good day Lissa,
The problem with the hot water was fixed the same evening. All the geysers are on timers so that the geysers can go on and off on different times. Unfortunately, the timer broke on the same weekend you booked in. We did ask the guest on the same floor and they did have warm water afterwards. The remote was replace with another one when we were phoned and it was reported that is was not working. We have a lot of guests who are using the remotes and cannot know when the battery will go flat. For the other problems, we apologise for your inconvenience.

Blue Grass Nest
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  • Capacity: 27 people
  • All ages welcome
  • Check-in: 14:00 to 22:00
    Check-out: 10:00
  • Address: 24 Blue Grass Street, West Acres, Mbombela (Nelspruit), 1200, Mpumalanga
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https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAAUG0IVprFXpbtpEnqxoQWpxBsxhvqH4OeDQBcOEmcNyXRrlNcWy?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R990 per night, for 2 ppl 21 5 1 4 24 Blue Grass Street West Acres 1200 Mpumalanga 021 201 8900 14:00-22:00 10:00 -25.47926 30.95501
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