Blue Haze Country Lodge
Review Summary
Anonymous Guest - Mar 2024
Overall rating
Was a family gathering and had a good time together.
The stay was nice and the staff were very nice and helpful.
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Pieter B - Nov 2023
Overall rating
Nie die geld werd.
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Not worth the money.
Not worth the money, there is a kitchen but no cutlery etc.
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Mike V - Apr 2022
Overall rating
Not what I expected.
Blue Haze Country Lodge 's response
Good afternoon Mike
We are sorry that you had an unpleasant stay with us.
Please note we are in the process of putting kitchenettes in the rooms with fridges and microwaves.
Due to the fireplace, we stopped all guests using fireplaces as we had an incident in the past whereby the guest smoked the room out and we had to block this room for a few days, thereby losing revenue.
As to the noise level, we will keep an eye on the guests and ensure they do not make a noise.
Sincere apologies for the Electric Blanket. We will look into the matter.
We hope to see you in the near future.
kind regards
Courtney
Eunice M - Feb 2021
Overall rating
Quiet and peace of mind environment.
Blue Haze Country Lodge 's response
Thank you Eunice.
Glad you enjoyed your stay with us. We look forward to seeing you soon.
Stay safe.
kind regards
Blue Haze Country Lodge
Estelle H - May 2021
Overall rating
Die ligging is baie mooi, maar die kamers kort baie aandag.
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The location is very nice, but the rooms need a lot of attention.
Rooms were below standard in my opinion. Linens were tattered and stained. Bedside lights did not work. In general, there is a lot of maintenance work that needs to be done.
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Thato M - Sep 2021
Overall rating
We had a bad experience.
Johan B - Oct 2019
Overall rating
Kamer nr. 11 is vol krake. Anders was verblyf gemiddeld vir die prys.
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Room no. 11 is full of cracks. Otherwise stay was average for the price.
Room no. 11 is full of cracks. The price per room per night per person is on average high. Otherwise there was no one at reception upon arrival. I think that management will have to look at staff, reception, serving and addressing guests.
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Pierre M - Dec 2019
Overall rating
Pateties. Alle basiese benodighede werk nie.
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Pathetic. All basic necessities do not work.
Food is poor. Had no hot water at all. Room was not prepared for our arrival after the suggested check-in time. Paid for 4, room only prepared for 2 persons. All in all it was a very disappointing visit and will not be going to Blue Haze again at all. Was a total waste of money. There is a 70% chance that if you order something on the menu it is not available.
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Linanda B - Dec 2019
Overall rating
Baie swak diens. Plek is vuil en dagbesoekers vat swembad oor.
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Very poor service. Place is dirty and day visitors take over pool.
When we arrived there was no one at reception. Had to walk the place full to get help. The room was not ready on arrival. Their service is pathetic and their food is bad and neglected. Definitely a waste of money
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Joshua M - Sep 2018
Overall rating
Excellent customer service!
Blue Haze Country Lodge 's response
Thank you for this review. We at Blue Haze are happy that you had a great stay with us. Hope to see you soon.
Anonymous Guest - Jan 2017
Overall rating
Anonymous Guest - Aug 2016
Overall rating
Mike V - Aug 2016
Overall rating
Uiters swak teen premium prys!
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Terrible at a premium price!
Biggest disappointment in a long time. Floor of men's bathroom by the restaurant was wet. Had to send back the chicken because it was raw. Requested to light a fire in the room's fireplace but was ignored - no wood to do it myself. TV in room didn't work. Sherry holder in the room was empty, but dirty.
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Leoni A - Mar 2016
Overall rating
Het baie beter verwag.
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Expected much better.
No customer support. Dirty bath. Cobwebs.
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Rajini S - Aug 2015
Overall rating
Beautiful area.
Read moreAnnemieke Hengeveld A - Mar 2015
Overall rating
Accomodatie prima voor 1 nacht.
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Accommodation fine for 1 night.
We had one house for 4 people. One double bed downstairs and one double bed in the attic. There is a self-catering house, however, there is a lack of inventory. Barely glasses, plates and cutlery. Had food in the restaurant is average. There was a bat in the restaurant during our dinner that regularly flew over you. Swimming pool is nice to cool off and has a really beautiful view. WiFi was not available because no one knew the code?! Accommodation is widely used by business people. Horses run loose and stand in front of your door in the morning!
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Amanda R - Aug 2015
Overall rating
Teleurgesteld!
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Disappointed!
There is insufficient hot water in the evenings. Fireplaces are not lit and insufficient equipment is provided to be able to do it yourself. Service in the restaurant was extremely poor.
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Blue Haze Country Lodge 's response
Good evening Amanda,
Thank you for your comments. We apologise for the short-comings that you experienced during your recent stay, we can assure you that this is not the norm.
To whom did you direct your concerns whilst you were on site so that these issues could be resolved immediately?
Kindly revert with your unit number so that we can check to see that the geyser is operating correctly and replenish the missing utensils required. Please also advise us regarding the poor service in the restaurant so that we can attend to the training required for the staff.
Thank you once again for your constructive feedback and I look forward to hear from you soon.
Yours in hospitality.
David Mason, General Manager
- Capacity: 16 people
- All ages welcome
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Check-in: 14:00 to 21:00
Check-out: 10:00 - Address: 1 Moor Park Road, Estcourt, 3310, KwaZulu-Natal