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Botanica Guest House

Guest House

Review Summary

4.5 out of 5from 4 reviews for Botanica Guest House
Cleanliness
4.3/5
Service
3.8/5
Location
4.8/5
Safety
5.0/5
Value for money
4.8/5
Gerhard K - Jul 2025
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Gerhard K
With partner

‘n Pragtige goed toegeruste gastehuis.

Ek het baie lekker gebly en Richard was 'n goeie en tegemoetkomende gasheer.

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A beautiful, well-equipped guesthouse.

I had a very nice stay and Richard was a good and accommodating host.

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Botanica Guest House 's response

Thank you so much. Have a wonderful day

Botanica Guest House
Maarten V - May 2025
Overall rating
Cleanliness
4/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
5/5
Maarten V
Family with teenagers

Lovely.

Lovely host and a good stay!

Botanica Guest House 's response

Thank you so much

It is always a pleasure hosting such wonderful guests.

We hope to see you again. Take care.

Botanica Guest House
Rene D - Mar 2025
Overall rating
Cleanliness
3/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Rene D
Individual traveller

Mooi area, sal ander gastehuise in area probeer volgende keer.

Ek wil nooit 'n besigheid skade doen nie, ek was net ongelukkig met die vuil spieël in my kamer en badkamer wat ek self moes skoonmaak en die wi-fi. Pragtige ligging en alles verder was mooi skoon. Wi-fi op my laaste dag aan en af in die middel van 'n quarterly board meeting (dis uiters belangrik in my werk om betroubare wi-fi te hê) en niemand op die perseel behalwe 'n tuinier en skoonmaker so enige probleem word deur what's app hanteer. Ek verkies 'n gastehuis met personeel op die perseel wat iets soos wi-fi kan reset. Dié gastehuis is iemand wat 'n woonhuis in gastehuis verander het, elders woon en 2 hardwerkende mense op die perseel het maar glad nie moeite gedoen het om hulle op te lei nie - ek sal nie weer daar tuisgaan nie en ek blameer die eienaars, nie die 2 hardwerkende, uiters vriendelike mense op die perseel nie.

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Nice area, will try other guesthouses in the area next time.

I never want to harm a business, I was just unhappy with the dirty mirror in my room and bathroom that I had to clean myself and the wi-fi. Beautiful location and everything else was pretty clean. Wi-fi on my last day on and off in the middle of a quarterly board meeting (it's extremely important in my job to have reliable wi-fi) and no one on site except a gardener and cleaner so any problems are handled by what's app. I prefer a guesthouse with staff on site who can reset something like wi-fi. This guesthouse is someone who has converted a house into a guesthouse, lives elsewhere and has 2 hardworking people on site but has made no effort to train them - I will not stay there again and I blame the owners, not the 2 hardworking, extremely friendly people on site.

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Botanica Guest House 's response

Hello,

We do apologise for the unfortunate issues you experienced at our guest house.

We really do our best so that every customer has an extraordinary stay with no issues whatsoever. Before any customers check in, we do an inspection to make sure that everything is clean and satisfactory and were unaware of a dirty mirror or bathroom that you had to clean. Why did you not bring this to our attention at the time?

As for the staff at the property, we constantly have to leave the guest house as supplies are needed and unfortunately during that time we were extremely busy, so we were in and out of the guest house during the day. And yes, we do use WhatsApp as a form of communication, as does every other guest house in South Africa.

As for the Wi-Fi, unfortunately there was an internet issue in the George area at the time and although we had reset the entire system multiple times for you, disconnecting all our customers, we do not have the power to make internet work as some things are out of our control. We have spent a lot of money on upgrading our Wi-Fi system in our guest house with a Mesh System so that there are no speed-related issues for our customers and to this day have had no complaints until now. We also currently have a 500mb/300mb line so multiple devices can connect without any streaming issues.

In the future, please address us with your concerns at the time so that it can be sorted out immediately.

Thank you and have a wonderful day.

Botanica Guest House
Alberto M - Mar 2025
Overall rating
Cleanliness
5/5
Service
1/5
Location
5/5
Safety
5/5
Value for money
5/5
Alberto M
On business

Awesome.

Die dag by gastehuis was awesome.

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Awesome.

The day at the guesthouse was awesome.

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Botanica Guest House 's response

Thank you, Alberto. It was a pleasure hosting you, and we hope to see you again in the future.

Botanica Guest House
From R1 210
R 1 210 R 1 089
per night, for 2 ppl
From R1 210
R 1 210 R 1 089
per night, for 2 ppl
Reserve
  • Free cancellation up to 24 hours before your stay!
  • Capacity: 12 people
  • All ages welcome
  • Check-in: 14:00 to 19:00
    Check-out: 10:00
  • Address: 2 Erica Road, Heatherlands, George, 6529, Western Cape
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAA31b44b0dccd0a144bf7c80e3248d285c1bc1496af8c17cf4302fe6917d978a07582381283d0b82814c6653f052ab479c0d15?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 was R1 210 nowFrom R1 089 per night, for 2 ppl 4 5 1 5 2 Erica Road, Heatherlands George 6529 Western Cape 021 201 8900 14:00-19:00 10:00 -33.949187 22.4548271
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