Breakers 421
Review Summary
Zelda V - May 2024
Overall rating
Neat, tidy and safe. I will stay there in the future without thinking twice.
Louis V - Jun 2023
Overall rating
Stay was OK with a few problems.
Breakers 421 's response
Hi Louis, we are truly sorry to hear about the challenges you encountered during your stay. Your comfort and satisfaction are our top priorities, and it's disheartening to learn that we fell short in several areas. Please accept my sincerest apologies for the inconvenience caused.
Rest assured, we are already taking immediate action to address each of the issues you've highlighted. By rectifying these shortcomings, we aim to provide you and our future guests with an even more enjoyable and seamless experience.
Your feedback is invaluable to us, and we're incredibly grateful for your understanding and patience. We genuinely appreciate the opportunity to improve, and we look forward to welcoming you back soon for a stay that exceeds your expectations. Thank you for bringing these matters to our attention.
Jinyang C - Jul 2022
Overall rating
Too few toilets.
Suryn D - Apr 2022
Overall rating
Super waarde vir geld. Pragtige ligging, skoon, baie te doen vir die kinders, mooi resort.
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Super value for money. Beautiful location, clean, lots to do for the kids, nice resort.
Nice resort, lots to do for us and the children, close to the beach, restaurants and shops. Clean, nice apartment. Nice view.
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Sonelle C - Jan 2022
Overall rating
Aircon not working and sofa dirty.
Read moreBreakers 421 's response
Thank you very much for the feedback. Yes, unfortunately, the cooker hood is not working, as we replaced the stove and bought a new unit. We hope to have that replaced in due time, to match the stove. The technician confirmed that the aircon was working, but due to the high humidity, it might not have felt like that but always remember to close the windows, as it will cool down the room much quicker if the aircon is on. We do apologize for the 10:00 checkout, but there was a scheduled arrival for the afternoon, and we have to implement strict rules in order to get the unit clean and apply the necessary Covid Cleaning regulations. We look forward to hosting you on the next trip.
Sylvia N - Nov 2021
Overall rating
Outstanding, we had a great time.
Ilse D - Nov 2020
Overall rating
Baie swak kommunikasie en admin.
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Very poor communication and admin.
No information about resort in rooms, was told there was no cleaning services and when we looked again there were people in our unit. When we wanted to sign at a restaurant, we first had to open an account at reception, but when you sign in it is not mentioned. Only 4 forks, no scissors.
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Breakers 421 's response
Best Ilse, baie dankie vir julle terugvoering. Ons waardeer julle tyd hieraan spandeer aangesien dit ons altyd help om te verbeter. Na my gesprek met jou het jy bevestig julle het nie die epos gelees met al die nodige informasie nie, aangesien julle baie haastig was en op die nippertjie bespreek het. Ons vra wel omverskoning vir die skêr en het vir die skoonmaakdienste gevra om asb dadelik 'n skêr weer in die eenheid te sit. Nogmaals dankie vir julle terugvoering, ons waardeer dit opreg. Tot volgdende keer.
- Capacity: 5 people
- All ages welcome
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Check-in: 14:00 to 23:00
Check-out: 10:00 - Address: 88 Lagoon Drive, 421 Breakers, Breakers Resort, Umhlanga, 4319, KwaZulu-Natal
