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Brookes Hill Studio

3 reviews
Self Catering

Review Summary

4.2 out of 5from 3 reviews for Brookes Hill Studio
Cleanliness
4.7/5
Service
2.3/5
Location
4.7/5
Safety
4.7/5
Value for money
4.7/5
Bulumko L - May 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Bulumko L
With partner

Great place, clean and secure.

Great place to stay at. I will surely return there again.

Tim S - Mar 2024
Overall rating
Cleanliness
5/5
Service
1/5
Location
5/5
Safety
5/5
Value for money
5/5
Tim S
With partner

Ok. Apart from the poor service on arrival,.

The unit is clean and comfortable. I was supplied with coffee capsules but no coffee machine. On arrival, I was asked to pay a cash deposit, which I was not happy with. Not everyone carries cash anymore as it is not safe. I was told that if I did an EFT, it would take 7 days for the refund to be processed (also not acceptable). I was also informed that I would have to email the agents to communicate with them (no cell number to communicate with a human). If we had not paid for our booking in advance, I would have gone somewhere else as the attitude from the representative was not good. I was told that I was being difficult.

Morne B - Oct 2024
Overall rating
Cleanliness
4/5
Service
1/5
Location
4/5
Safety
4/5
Value for money
4/5
Morne B
On business

Teleurstellend.

Hi, bel maar 'n dag voor jy inklok om reelings te maak om sleutels te kry. Ek het net kort van 'n uur gewag om toegang tot die units te kry. Maak seker jy het jou R750 kontant op hand ook vir breekware deposit. Die plek is mooi en luks, maar ek sal nie weer daar bespreek nie; hul diens was bitter swak.

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Disappointing.

Hi, just call a day before you check in to make arrangements to get keys. I waited just short of an hour to get access to the units. Make sure you have your R750 cash on hand also for crockery deposit. The place is nice and luxurious, but I wouldn't book there again; their service was very poor.

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  • Free cancellation up to 1 week before your stay!
  • Capacity: 2 people
  • All ages welcome
  • Check-in: 15:00 to 20:00
    Check-out: 11:00
  • Address: 257 Lady Bea Crescent, Summerstrand, Gqeberha (Port Elizabeth), 6001, Eastern Cape
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAAad5167d5d612f0fd8db9e8daa3787654ac68ed166f33b20ba46edbf1e01538e17dc0d965e0916bde4ae41fb02d4a3650b989?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R900 per night (sleeps 2) 3 5 1 5 257 Lady Bea Crescent Summerstrand 6001 Eastern Cape 021 201 8900 15:00-20:00 11:00 -33.978208306932 25.651002689163