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Brooklyn Guesthouses

Guest House

Review Summary

4 out of 5from 76 reviews for Brooklyn Guesthouses
Cleanliness
3.8/5
Service
3.8/5
Location
4.5/5
Safety
4.3/5
Value for money
3.7/5
Magdalena F - Sep 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Magdalena F
Large group

Het baie lekker geslaap en ontbyt.

Ja, het lekker gebly. Netjies en skoon.

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Had a very good sleep and breakfast.

Yes, had a nice stay. Neat and clean.

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Brooklyn Guesthouses 's response

Baie dankie vir jou vriendelike woorde, Magdalena... Dit word baie waardeur en julle is altyd welkom by ons!
Lekker dag
Carol

Brooklyn Guesthouses
Phillip H - Jul 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Phillip H
With partner

Rustig en kalm. Heerlik gebly, dankie.

Heerlik, dankie. Dit was lekker.

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Quiet and calm. Great stay, thank you.

Great, thank you. It was nice.

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Gideon James J - Jul 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Gideon James J
With partner

Goeie nagrus in veilige omgewing.

Ons bly altyd lekker hier.

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Good night's rest in a safe environment.

We always have a good time here.

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Gideon James J - Apr 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Gideon James J
With partner

Baie tevrede met ons ervaring en sal weer gebruik.

Gerieflik, skoon en ideaal vir oornagverblyf op reis. Goeie ligging naby Universiteit van Pretoria, asook Brooklyn Mall. Ook restaurant met billike pryse. Het ontbyt met vriendelike diens waardeer. Baie dankie.

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Very happy with our experience and will use again.

Comfortable, clean and ideal for overnight stays when traveling. Good location near University of Pretoria, as well as Brooklyn Mall. Also restaurant with reasonable prices. Appreciated breakfast with friendly service. Thank you very much.

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Anonymous Guest - Oct 2024
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Anonymous Guest

Friendliest hostess yet.

Will definitely stay here again.

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Joranie F - Sep 2024
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Joranie F
With partner

Gemaklik.

Lekker gewees, dankie.

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Comfortable.

It was nice, thank you.

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Brooklyn Guesthouses 's response

Dankie vir die mooi woorde. Hoop ons sien weer!

Brooklyn Guesthouses
Sanet L - Jul 2024
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
5/5
Sanet L
With friends

Baie lekker gebly.

Baie lekker, gerieflike kamers. Dankie.

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Very nice stay.

Very nice, comfortable rooms. Thank you.

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Naomi S - May 2024
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Naomi S
Individual traveller

Netjiese gastehuis met 'n restaurant op die selfde perseel was 'n wenner.

Baie dankie, vriendelike personeel met 'n rustige atmosfeer.

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Neat guest house with a restaurant on the same premises was a winner.

Thank you very much, friendly staff with a peaceful atmosphere.

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Brooklyn Guesthouses 's response

Baie dankie Naomi!

Brooklyn Guesthouses
Hannelie V - Jun 2024
Overall rating
Cleanliness
4/5
Service
3/5
Location
4/5
Safety
5/5
Value for money
4/5
Hannelie V
With partner

Netjies.

Was mooi skoon en netjies. Goed geleë.

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Tidy.

Was pretty clean and tidy. Well located.

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Louise D - Apr 2024
Overall rating
Cleanliness
3/5
Service
3/5
Location
4/5
Safety
4/5
Value for money
4/5
Louise D
Individual traveller

Goeie ligging. Billike tarief.

Goed gelee, goeie area voldoende sekuriteit en vriendelike ontvangs. Spesifieke kamer was effens bedompig en kort bietjie onderhoud. Streeds waarde vir geld.

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Good location. Fair rate.

Well located, good area, adequate security and friendly reception. Specific room was a bit stuffy and needs some maintenance. Still value for money.

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Brooklyn Guesthouses 's response

Liewe Louise
Baie dankie vir jou vriendelike woorde. Hoop om jou weer te sien.
Carol

Brooklyn Guesthouses
Anonymous Guest - Sep 2024
Overall rating
Cleanliness
3/5
Service
4/5
Location
3/5
Safety
4/5
Value for money
3/5
Anonymous Guest
With partner

Not a good visit. Would rather look for something else next time.

Disappointed. Rooms were clean, but require a lot of maintenance. For example, Room 13's door could NOT even close. This is one example. Deceptive photos. It looks much better in photos than in reality.

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Anonymous Guest - Sep 2024
Overall rating
Cleanliness
3/5
Service
2/5
Location
4/5
Safety
4/5
Value for money
3/5
Anonymous Guest
On business

Strange, not what was displayed on the booking photos.

It was ok, not good. Premises are quite untidy when it comes to the rooms in the sense of not being properly clean and also not looked after.

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Jean A - Feb 2024
Overall rating
Cleanliness
4/5
Service
1/5
Location
5/5
Safety
4/5
Value for money
2/5
Jean A
Family with teenagers

Fine.

Frustrating that they messed up the booking and the customer service was absent! The receptionist or manager could not have been less interested in us or helping fix the error. Photos are accurate but we just didn't get the room we had booked.

Brooklyn Guesthouses 's response

Hi Jean,
I would just like to apologise for what you experienced at our Guest House. This is not the norm at all and if you give me more details of the reception staff member that assisted you and made you feel this way, then we will certainly address the issue.
I hope we get the opportunity to make up for this.
Kind regards,
Carol

Brooklyn Guesthouses
Anonymous Guest - Aug 2024
Overall rating
Cleanliness
1/5
Service
5/5
Location
4/5
Safety
3/5
Value for money
1/5
Anonymous Guest
Individual traveller
Cathy M - Nov 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Cathy M
With friends

Thoroughly enjoyable!

This was one of the best guest house stays that I've been on. I wish we could have stayed longer. The service was super friendly and efficient. It felt like we were family. The garden is pretty and peaceful. It was so nice to sit outside and relax. The restaurant food was great and the service was good.

Brooklyn Guesthouses 's response

Hi Cathy, thank you so much for your kind words! Please come back anytime soon!
Kind regards
Carol

Brooklyn Guesthouses
Ida V - Aug 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Ida V
With friends

Skoon en gerieflik.

Alhoewel ons laat ingeboek het, was daar 'n vriendelike gesig om ons behulpsaam te wees. Verblyf is netjies, skoon en gerieflik. Personeel is vriendelik en beleefd.

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Clean and comfortable.

Although we checked in late, there was a friendly face to assist us. Accommodation is neat, clean and comfortable. Staff are friendly and polite.

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Ida V - Aug 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Ida V
With friends

Puik verblyf.

Alhoewel ons laat ingeboek het, was daar iemand beskikbaar om ons te help. Die kamers was netjies en skoon. Personeel baie vriendelik en behulpsaam.

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Great stay.

Although we checked in late, there was someone available to help us. The rooms were neat and clean. Staff very friendly and helpful.

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Brooklyn Guesthouses 's response

Baie dankie vir jou mooi woorde Ida. Hoop ons sien weer.
Lekker dag!
Carol

Brooklyn Guesthouses
Henri F - Jul 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Henri F
Individual traveller

Baie lekker en veilig met vriendelike mense.

Het die booking baie laat gemaak en het my nog steeds gehelp en my lekker in gesit om daar te bly.

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Very nice and safe with friendly people.

Made the booking very late and still helped me and made me feel comfortable staying there.

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Brooklyn Guesthouses 's response

Baie dankie vir jou terug voer Henri. Ons waardeer.
Hoop ons sien jou gou weer.
Carol

Brooklyn Guesthouses
Tina J - Jul 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Tina J
Family with young children

Aangenaam Verras! So lekker gebly.

Wat 'n heerlike plek om tuis te gaan. Ons is vriendelik ontvang en het dadelik tuis gevoel. Kamers is netjies en in die bibberweer was daar reeds 'n verwarmer aan in die kamer toe ons arriveer. Gesellige restaurant op die perseel met die lekkerste kos. Pragtige tuin en veilige parkering. 10 minute se ry van Tukkies af en baie sentraal geleë. Ons sal beslis weer hier tuisgaan.

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Pleasantly surprised! Had such a nice stay.

What a lovely place to call home. We were received kindly and immediately felt at home. Rooms are neat and in the chilly weather there was already a heater on in the room when we arrived. Cozy restaurant on site with the most delicious food. Beautiful garden and secure parking. 10 minutes drive from Tukkies and very centrally located. We will definitely stay here again.

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Janine F - Jul 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Janine F
On business

It was a pleasure to stay there, we need to extend our stay and the staff were freindly and helpful.

Well situated and comfortable, secure off-street parking and wonderful stall.

Claudie K - Jun 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Claudie K
With partner

Mees vriendelike en gasvrye personeel.

Ons aankoms was bietjie later die aand a.g.v ons laat aankomsvlug by Lanseria. Carol het ons steeds met soveel gasvryheid ontvang by die gastehuis,en die dame en personeel van die restaurant het gou-gou en met soveel vriendelikheid vir ons Pizza gemaak voor hul sluit. Dit het gevoel of ons soortvan in 'n Italiaanse village bly. Dankie vir jul almal se vriendelikheid en gasvryheid. Dankie vir 'n wonderlike atmosfeer van jul Brooklyn Guesthouses.

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Most friendly and hospitable staff.

Our arrival was a little later in the evening due to our late arrival flight at Lanseria. Carol still received us with such hospitality at the guest house, and the lady and staff of the restaurant quickly and with such kindness made us pizza before they closed. It felt like we were staying in an Italian village. Thank you for everyone's kindness and hospitality. Thank you for a wonderful atmosphere from your Brooklyn Guesthouses.

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Brooklyn Guesthouses 's response

Baie, baie dankie vir daardie vriendelike woorde Claudie. Dit was 'n plesier om julle hier by ons te he. Hoop om julle gou weer te sien.
Carol

Brooklyn Guesthouses
Madelein P - Mar 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Madelein P
Family with young children

Home away from home! Waarde vir geld!

Brooklyn Guesthouse bied 'n ongelooflike atmosfeer. Dit is skoon en netjies en die personeel is vriendelik en gasvry. Hulle restaurant is iets besonders om te beleef en die kos is heerlik! Ons sien baie uit na ons volgende kuiertjie daar.

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Home away from home! Value for money!

Brooklyn Guesthouse offers an incredible atmosphere. It is clean and tidy and the staff are friendly and hospitable. Their restaurant is something special to experience and the food is delicious! We are very much looking forward to our next visit there.

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Brooklyn Guesthouses 's response

Thank you Madelein, for your kind review. We hope to see you back soon.

Brooklyn Guesthouses
Claudia M - Feb 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Claudia M
Individual traveller

Rusitge atmosfeer, baie sentraal geleë.

Die verblyf was baie goed en die personeel uiters vriendelik en behulpsaam. Ek sal beslis weer by hulle bespreek.

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Quiet atmosphere, very centrally located.

The accommodation was very good and the staff extremely friendly and helpful. I will definitely book with them again.

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Brooklyn Guesthouses 's response

Baie dankie Claudia, ons waardeer alle terugvoer, veral die goeies.

Brooklyn Guesthouses
Carina C - Jul 2023
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Carina C
Family with young children

Baie mooi.

Jammer vir die beurtkrag, maar verder het ek baie lekker gebly. Die lugversorging was 'n bonus.

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Very pretty.

Sorry for the load shedding, but otherwise I had a very nice stay. The air conditioning was a bonus.

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Pine P - Oct 2023
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
4/5
Value for money
4/5
Pine P
With partner

Ons het verblyf nodig gehad wat sentraal is en Brooklyn Guesthouses was baie sentraal.

Brooklyn Guesthouse is 'n karaktervolle plek, maar die stoepmeubels kort hernuwing. Die omgewing is pragtig en die mure was interessant geverf. Daar is pragtige ou meubels en houtwerk in die gastehuis, en die uitleg met die verskillende huisies het dit baie interessant gemaak. Ons het regtig lekker gebly. Ons verstaan dat die hele plek opgeknap gaan word, wat dit 'n top bestemming sal maak wat ons graag weer sal wil besoek. Teen die prys wat ons betaal het, was dit 'n bietjie duur vir ons as pensioenarisse. Moontlik moet daar oorweeg word om pensioenarisse korting te gee om dit meer waardevol vir ons te maak.

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We needed accommodation that was central and Brooklyn Guesthouses was very central.

Brooklyn Guesthouse is a place full of character, but the patio furniture needs updating. The setting is beautiful and the walls were interestingly painted. There is beautiful old furniture and woodwork in the guest house, and the layout with the different houses made it very interesting. We had a really nice stay. We understand that the whole place is going to be renovated, which will make it a top destination that we would love to visit again. At the price we paid, it was a bit expensive for us as pensioners. Perhaps consideration should be given to giving pensioners a discount to make it more valuable to us.

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Brooklyn Guesthouses 's response

Dankie Pine dat julle by Brooklyn Gastehuis kom bly het. Ons is bly julle het julle verblyf geniet. Dankie ook vir die mooi woorde. Sien daarna uit om julle weer by ons te verwelkom.
Carol

Brooklyn Guesthouses
Nico S - Jul 2023
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Nico S
With partner

Baie vinnig ingeboek en alles wat mens nodig het om te oornag.

Ek glo mens sal baie lekker kuier in die somer by die Gastehuis. Mooi tuine en swembad. Vir wat ons nodig gehad het vir oornag om naby Life Hospitaal en Mall te wees.

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Checked in very quickly and everything you need for an overnight stay.

I believe you will have a great time at the Guest House in the summer. Beautiful gardens and pool. For what we needed for overnight to be close to Life Hospital and Mall.

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Anonymous Guest - Sep 2023
Overall rating
Cleanliness
4/5
Service
3/5
Location
4/5
Safety
4/5
Value for money
4/5
Anonymous Guest
With partner

My daughter and I had a wonderful stay at Brooklyn guest house.

My daughter and I had a lovely stay at Brooklyn guest house, in a beautiful luxury room. However, I booked the family room on a good night's sleep to see how it looks for my son who wants to book there with his small children later in the year. message probably didn't get through to them right.

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Magda W - Dec 2023
Overall rating
Cleanliness
4/5
Service
3/5
Location
4/5
Safety
4/5
Value for money
3/5
Magda W
Individual traveller

Aangename verblyf!

Die verblyf was aangenaam, maar 'n lugversorger en yskas in die kamer word aanbeveel. Parkering is ook 'n probleem!

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Pleasant stay!

The stay was pleasant, but an air conditioner and refrigerator in the room is recommended. Parking is also a problem!

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Yolanda T - Jul 2023
Overall rating
Cleanliness
1/5
Service
1/5
Location
5/5
Safety
5/5
Value for money
2/5
Yolanda T
Individual traveller

Ontvangs was nie seker in watter kamer ek ingeboek was nie.

Aircon het nie gewerk - nie die skoonste nie. Bed was gemaklik.

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Reception wasn't sure which room I was checked into.

Aircon didn't work - not the cleanest. Bed was comfortable.

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Anonymous Guest - Sep 2023
Overall rating
Cleanliness
1/5
Service
1/5
Location
5/5
Safety
2/5
Value for money
1/5
Anonymous Guest
Family with young children

Unfortunately not as per website.

Was very keen to make sure that 100% of accommodation was paid before we went to the room. Room was not made up when we checked in, toilet was clogged with previous guests' biological waste which means the bathroom was not cleaned at all before we checked in, bedding and curtains dirty, no generator for guests but for training facilities on the same premises. So I don't come to work and rely on the WiFi. Additional power outages due to electrical work at the guest house not communicated to guests to plan accordingly. Paraffin lamps in room with no fire holders. security risk? Site overall has a lot of potential but lacks maintenance. The receptionist is not terribly keen on people or providing good service. had a story with superficial "apologies" for all issues. No supervision of workers and quality of their work.

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Drienie E - Dec 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Drienie E
With partner

Netjies en baie veilig.

Hulle ontbyt is heerlik. Jammer dat ons net een aand oorgeslaap het anders het ons hul pizzas probeer uit hul pizza oond buite.

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Neat and very safe.

Their breakfast is delicious. Too bad we only stayed one night otherwise we would have tried their pizzas from their pizza oven outside.

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Brooklyn Guesthouses 's response

Baie dankie Drienie. Julle moet beslis weer kom kuier.

Brooklyn Guesthouses
Harm C - Jun 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Harm C
With friends

Propvol verrassings!

Ons is vriendelik en hartlik ontvang en daar was verrassings om elke hoek. Die hele terrein is kunstig en smaakvol ingerig en daar was volop plek vir vriende om saam te kuier. Die restaurantjie op die terrein is gesellig en die kos heerlik!

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Full of surprises!

We were received kindly and warmly and there were surprises around every corner. The whole site was artistically and tastefully decorated and there was plenty of room for friends to hang out together. The restaurant on site is cozy and the food delicious!

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Charlene L - May 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Charlene L
With partner

Pragtige, outydse sjarme.

Enigste probleem was dat daar geen kers of lampie in die kamer was tydens loadshedding. Ons moes by die restuarant 'n olie lampie gaan haal.

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Beautiful, old fashioned charm.

Only problem was that there was no candle or lamp in the room during loadshedding. We had to fetch an oil lamp from the restaurant.

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Liza L - Apr 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Liza L
Family with teenagers

Bo verwagting.

Het net kamer verwag-soveel meer gekry - kombuis met alles wat nodig is. Restaurant op dieselfde perseel, veilige parkering. Fantastiese waarder vir geld.

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Above expectation.

Just expected room - got so much more - kitchen with everything needed. Restaurant on the same premises, secure parking. Fantastic value for money.

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Miggie V - May 2022
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Miggie V
Individual traveller

Aangename ervaring.

Italiaanse plattelandse atmosfeer geskep deur knap muurskilderye op buitemure. Die restaurant op die perseel dra ook hiertoe by.

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Pleasant experience.

Italian countryside atmosphere created by clever murals on exterior walls. The on-site restaurant also contributes to this.

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Frederick T - Feb 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
4/5
Value for money
5/5
Frederick T
With partner

Groen.

Veilige plek met rustig atmosfeer.

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Green.

Safe place with peaceful atmosphere.

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Charlotte C - May 2022
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
3/5
Charlotte C

Het veilig gevoel, kamer was netjies en skoon.

Die gastehuis was skoon en netjies, maar die beddegoed se fleur is al bietjie af, dit sal in die nabye toekoms vervang moet word.

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Felt safe, room was neat and clean.

The guest house was clean and tidy, but the bed linen is already a bit worn, it will have to be replaced in the near future.

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Anonymous Guest - May 2022
Overall rating
Cleanliness
1/5
Service
3/5
Location
3/5
Safety
2/5
Value for money
3/5
Anonymous Guest
On business

I will not stay here again.

The room and bathroom were not clean, and I couldn't wait to leave.

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Kobus D - Aug 2022
Overall rating
Cleanliness
1/5
Service
1/5
Location
5/5
Safety
1/5
Value for money
1/5
Kobus D
On business

Die plek kort baie TLC.

Instandhouding is jare agter, kort verf, extractor fan halfpad uit dak, ceilings het swart muf op, gordyne ens. is oud. Eienaars en management moet maar 'n slag deur hulle eie plek loop.

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The place needs a lot of TLC.

Maintenance is years behind, short paint, extractor fan halfway out of the roof, ceilings have black mold on them, curtains etc. is old Owners and management just have to walk through their own place once in a while.

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Philip D - Nov 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Philip D
With partner

Alles was netjies en skoon.

Ons was vriendelik ontvang en na die kamer en parkeerplek vergesel. Kan verblyf hier aanbeveel.

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Everything was neat and clean.

We were kindly received and escorted to the room and parking space. Can recommend staying here.

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Christo T - Oct 2021
Overall rating
Cleanliness
3/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
3/5
Christo T
Individual traveller

Geen warmwater in stort.

Kamer was okei. Geen aircon en geen warmwater in stort.

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No hot water in shower.

Room was okay. No aircon and no hot water in the shower.

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Eugene F - Jan 2020
Overall rating
Cleanliness
3/5
Service
1/5
Location
5/5
Safety
3/5
Value for money
2/5
Eugene F
With partner

Die basics is in plek, maar dit is al.

Baie basies, maar skoon. Niemand het ons vertel van parkering en gedink ons moet buite in straat parkeer. Te veel goed word op die perseel ingedruk/te veel aktiwiteite.

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The basics are in place, but that's all.

Very basic, but clean. No one told us about parking and thought we had to park outside on the street. Too many things are crammed into the premises/too many activities.

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John P - Sep 2019
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
John P
With friends

Much better than I ever expected.

The most striking thing about the Brooklyn Guesthouses is the size of the grounds and the quality and decor of the house we used. The property stretches from Murray to Anderson street with a great garden.

Hendrik V - Nov 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
4/5
Value for money
5/5
Hendrik V
With friends

Uitstekend!

Was voorwaar 'n plesier gewees! Sal beslis weer van hulle gasvryheid gebruik maak!

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Excellent!

It was an absolute pleasure! Will definitely use their hospitality again!

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Johan S - Sep 2019
Overall rating
Cleanliness
2/5
Service
2/5
Location
2/5
Safety
2/5
Value for money
1/5
Johan S
Individual traveller

Ontevrede.

Die slaapkamer aan my verskaf se binnemure is van hout en ek kon elke geluid en snork van die buurkamers hoor. Ek kan nie verstaan dat 'n 3-ster verblyf so kamer kan aanbied nie.

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Dissatisfied.

The interior walls of the bedroom provided to me are made of wood and I could hear every sound and snore from the neighboring rooms. I cannot understand that a 3-star accommodation can offer such a room.

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Alma S - Mar 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Alma S
Family with teenagers

Almal baie gasvry en vriendelik.

Heerlik gebly en ontbyt was smaakvol.

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Everyone very hospitable and friendly.

Lovely stay and breakfast was tasty.

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Pamela D - Jan 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Pamela D

Baie sentraal, het voldoen aan die afstand van plekke wat ons moes besoek.

Vriendelike personeel, uitstekende ontbyt en diens.

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Very central, met the distance of places we needed to visit.

Friendly staff, excellent breakfast and service.

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Anonymous Guest - Apr 2018
Overall rating
Cleanliness
4/5
Service
2/5
Location
5/5
Safety
3/5
Value for money
1/5
Anonymous Guest
Individual traveller

Poor food. poor service.

For a 3.9-star accommodation, the service is poor and one would expect more from the food.

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Gert B - May 2018
Overall rating
Cleanliness
1/5
Service
2/5
Location
5/5
Safety
4/5
Value for money
2/5
Gert B
With partner

Ligging is uitstekend, tuin lyk pragtig, kamer laat veel te wense.

Die bad was vuil. Agter die klein tafeltjie langs die bet was dit vuil. Die kantgordyne was bruin en nie meer wit nie, asook die gordyne was uiters vuil. Daar is nie 'n lig in die gangetjie na die kamer nie. Ons moes mooi fokus waar ons loop.

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Location is excellent, garden beautiful, room is okay.

The bath was dirty. It was dirty behind the small table next to the bed. The curtains was brown and not white anymore and it was very dirty. There isn't a light in the hallway to the room. We had to look where we go.

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Marleen V - Jan 2018
Overall rating
Cleanliness
1/5
Service
2/5
Location
5/5
Safety
3/5
Value for money
3/5
Marleen V
Family with teenagers

Het beter verwag.

Die plek kort afronding, die badkamer in ons kamer se bad het my gegril, die stort is vreeslik glad, en daar was geen hangers is die baie kaste nie, hulle sal my nooit weer sien nie! Die eienaars van die plek het aan etenstafel met mekaar baklei, baie onprofesioneel!

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Expected better.

The place lacks finishing touches, the bathroom in our room's bathtub grilled me, the shower is terribly slippery, and there were no hangers are the many closets, they will never see me again! The owners of the place were fighting with each other at the dinner table, very unprofessional!

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Anonymous Guest - Sep 2018
Overall rating
Cleanliness
1/5
Service
2/5
Location
3/5
Safety
3/5
Value for money
2/5
Anonymous Guest
On business

Weak

The room was not clean. The sheets had marks on them. The bathtub is dirty and old. The whole house needs upgrading. Window frames are old and dry. It does not create a neat feeling. It gives the impression of masses coming there regularly and the place is not maintained and upgraded regularly.

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Debbie M - Jul 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Debbie M

Het baie welkom gevoel.

Het saam met my bejaarde ouers hier tuisgegaan, dit was baie gerieflik en die personeel was baie vriendelik en het ons baie tuis laat voel.

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Felt very welcome.

Stayed here with my elderly parents, it was very comfortable and the staff were very friendly and made us feel very much at home.

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Mary-ann R - Oct 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Mary-ann R
With partner

Excellent!

Friendly, helpful staff.

Annelien D - Aug 2017
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Annelien D
With partner

Gerieflik en goed geleë.

Baie netjies en gerieflik. Goed geleë en goeie sekuriteit. Daar was net nie genoeg handdoeke beskikbaar nie.

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Convenient and well located.

Very neat and comfortable. Well located and good security. There just weren't enough towels available.

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Monica A - Nov 2017
Overall rating
Cleanliness
3/5
Service
3/5
Location
5/5
Safety
5/5
Value for money
1/5
Monica A
With partner

The accommodation was shabby. Totally not as it appears online!

Complained to management who offered complimentary night. Prefer to have received feedback that all the items that I pointed out were addressed. Bathroom needs paint. Nowhere to hang towels.

Anonymous Guest - Nov 2017
Overall rating
Cleanliness
3/5
Service
3/5
Location
3/5
Safety
4/5
Value for money
3/5
Anonymous Guest
With friends
Derek M - Oct 2017
Overall rating
Cleanliness
1/5
Service
1/5
Location
3/5
Safety
1/5
Value for money
1/5
Derek M
Individual traveller

A very disappointing stay to say the least.

I asked to be moved from the room I was first given, as it was far from the reception facilities and the woodwork was so warped that windows could not be closed - very insecure in this day and age. I was given the so-called Honeymoon Suite, which was dark and dreary with very old decor and filthy carpets. The bathroom needed a serious renovation - bath surface all scratched, shower no better, and a dead plant between two grotty basins. The curtains and blinds were so badly hung and old and broken, that they could not be pulled up. There was a large watercolour on the wall with huge mould patches on it, and the two mirrors in the bathroom looked as if the frames were rotting. If I was spending my honeymoon there, it would have been an awful experience. Breakfast was disappointing as it looked as if no one cared to produce good food. No special teas, no decent coffee, and everything in warmers. I am a decorator and have done guesthouses in Cape Town and Franschhoek, where the quality of decor, cleanliness and food is excellent for the same price. The photos on the website are very misleading and how the stars are awarded is a mystery.

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Baie teleurstellend om die minste te sê.

Ek het gevra om verskuif te word van die kamer wat ek die eerste keer gegee is, aangesien dit ver van die ontvangsgeriewe was en die houtwerk was so verwring dat vensters nie toegemaak kon word nie - baie onveilig in vandag se tyd. Ek het die sogenaamde Honeymoon Suite gekry, wat donker en somber was met baie ou dekor en vuil matte. Die badkamer benodig 'n ernstige opknapping- badoppervlakte is gekrap en die stort is nie beter nie, en 'n dooie plant tussen twee aaklige wasbakke. Die gordyne en blindings is so sleg gehang en oud en gebreek, dat hulle nie opgetrek kon word nie. Daar was 'n groot waterverfskildery teen die muur met groot mufkolle op, en die twee spieëls in die badkamer het gelyk asof die rame vrot was. As ek my wittebrood daar spandeer het, sou dit 'n vreeslike ervaring gewees het. Ontbyt was teleurstellend, want dit het gelyk of niemand moeite gedoen het om goeie kos te produseer nie. Geen spesiale tee, geen ordentlike koffie, en alles in verwarmers. Ek is 'n ontwerper en het gastehuise in Kaapstad en Franschhoek gedoen, waar die gehalte van die dekor, netheid en kos uitstekend is vir dieselfde prys. Die foto's op die webwerf is baie misleidend en hoe die sterre toegeken word, is 'n raaisel.

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Marietha V - Jul 2016
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Marietha V
With partner

Fantasties. Definitief aan te beveel!

Linkie en span het uit hul pad gegaan om my gemaklik te maak na my oogoperasie! Hulle is so gasvry! Ongelooflik lekker gebly.

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Fantastic. Definitely recommend!

Linkie and team went out of their way to make me comfortable after my eye surgery! They are so hospitable! Incredibly nice stay.

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Charmaine B - Feb 2016
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
3/5
Value for money
5/5
Charmaine B
With partner

Ongelooflik mooi en netjies.

Personeel is baie vriendelik en behulpsaam. Kan dit definitief aanbeveel. Ongelooflike waarde vir geld.

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Incredibly beautiful and neat.

Staff are very friendly and helpful. Can definitely recommend it. Incredible value for money.

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Antoinette E - Jul 2016
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Antoinette E
Individual traveller

Netjies, skoon en baie professioneel.

Die sentrale ligging is ideaal - weg van die stad maar tog nie te ver nie. Baie netjies en sal definitief aanbeveel en weer gebruik maak.

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Neat, clean and very professional.

The central location is ideal - away from the city but not very far. Very neat, will recommend it to anyone and make use of it again.

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Marina S - Feb 2016
Overall rating
Cleanliness
3/5
Service
3/5
Location
5/5
Safety
4/5
Value for money
1/5
Marina S
Individual traveller

Glad nie hoe die advertensie gelyk het nie.

Geen lugversorging nie.

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Not at all what the ad looked like.

No air conditioning.

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Lientjie V - Sep 2016
Overall rating
Cleanliness
1/5
Service
2/5
Location
5/5
Safety
5/5
Value for money
1/5
Lientjie V
With partner

Dis verwaarloos en benodig dringende opknapwerk.

Ons teleurstelling was groot om op te daag by 'n plek wat glad nie dieselfde daar uitsien as op die foto's nie. Dis afgeleef en moeg en selfs 'n laag verf sal 'n groot verskil maak. Die beddens se kopstukke is so los dat elke omdraai in die nag jou wakker maak - boonop het die een bedlampie se skakelaar nie gewerk nie, met die gevolg dat my kop dit aan- en afgestamp het deur die nag. Al die ligte het nie gewerk nie en daar was nie eers 'n muurprop vir die bedliggie by die lessenaar nie. Die toilet het niks lekker geruik nie en die kraan by die piepklein wasbakkie was los. Daar het ook ou stof op vloerlyste gelê. Nee wat, dit was regtig nie 'n lekker ervaring nie en ek sal hierdie gastehuis geensins aanbeveel nie.

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Neglected needs urgent maintenance.

Big disappointment to arrive at a place that looks nothing like the pictures. It looks tired and unkempt, just a new coat of paint will make a huge difference. The headboards are so loose that you wake up everytime you turn around at night - one of the switches of the bedlamps didn't work correctly so my head kept knocking it on and off during the course of the night. All the lights didn't work and there were no plug for the light at the desk. The toilet had a bad smell and the tap at the teeny basin was loose. Old dust on the skirting boards. I'm sorry, not a nice experience at all and I won't recommend this guesthouse to anyone.

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Marietjie L - Feb 2016
Overall rating
Cleanliness
1/5
Service
2/5
Location
4/5
Safety
3/5
Value for money
2/5
Marietjie L
On business

Ons moes vir ses weke in Pretoria bly, maar het na drie weke hier uitgetrek na 'n ander gastehuis.

Daar is slegs 4 kamers met lugversorging. Kamerdiens bestaan nie. Die huis waarin ek gebly het, het nie eens 'n telefoon nie, praat nie eers oor kamerdiens nie. Die onderhoud van die plek is baie swak en die blinding voor die venster van die kamer waar ek gebly het, het neergestort op my skryftafel met al my elektroniese toerusting op. Ongelukkig is die plek ook nie skoon nie. Die matjies in die badkamer het so gestink dat ek dit buite uitgesit het. Die handdoeke is nie vars nie. Daarom het ons uitgetrek na 3 weke en by 'n ander gastehuis ingeboek vir 'n verdere drie weke. Die nagpersoneel was egter baie behulpsaam en verdien 'n pluimpie.

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We had to stay in Pretoria for six weeks, but after three weeks we moved out here to another guest house.

There are only 4 rooms with air conditioning. Room service does not exist. The house I stayed in didn't even have a phone, let alone room service. The maintenance of the place is very poor and the blind in front of the window of the room where I stayed crashed on my desk with all my electronic equipment on it. Unfortunately the place is not clean either. The mats in the bathroom stank so much that I put them outside. The towels are not fresh. So we moved out after 3 weeks and checked into another guest house for a further three weeks. However, the night staff were very helpful and deserve a thumbs up.

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Brooklyn Guesthouses 's response

Baie dankie vir die terugvoer, ons waardeer ons gaste se terugvoer, want dit is waarop ons ons kwaliteit bestuur.
Ons waardeer ook die geleentheid om ons kant van die saak te stel.
Ons is ‘n 3 ster gastehuis met bekostigbare tariewe en ons bied ‘n wye reeks dienste aan soos bv, ‘n restaurant op die perseel, wasgoed diens, aandetes, kroeg diens, gratis internet en parkering.

Die kliënt ter sprake, en haar geselskap, het vir die volle tydperk waarvoor hulle bespreek het by ons tuisgegaan – 31 Januarie tot 21 Februarie. Ons het hulle tegemoetgekom met ons spesiale afslag pakket wat eintlik net vanaf 15 Desember tot 15 Januarie geldig was.

Die kliënt het die kamers self gekies uit ‘n paar opsies wat aan haar voorgehou is. Al ons kamers het dakwaaiers, maar slegs vier het lugreëlings – sy het twee van hulle gekies. Die kamers is geleë in een van ons nuwe huise wat nie telefoon in die kamers het nie, sy het dit so aanvaar.

Ons linne word elke derde dag geruil en skoon handdoeke word elke tweede dag voorsien – ons kan slegs die probleem aanspreek as dit by bestuur aangemeld word. Wat die diens aanbetref, kry ons personeel daagliks komplimente van nasionale en internasionale gaste oor vriendelike en hulpvaardige diens. Ons adverteer nie kamerdiens nie, maar ons personeel sal onmiddellik na ‘n kamer gaan om kliënte te assisteer met enige redelike versoeke.

Brooklyn Guesthouses
Morne' H - Dec 2016
Overall rating
Cleanliness
1/5
Service
1/5
Location
1/5
Safety
1/5
Value for money
1/5
Morne' H
Family with young children

Seker die slegste ervaring wat ons gesien of nog ooit ervaar het.

Ons het die 20ste Desember by Brooklyn gastehuis bespreek om naby die Blou Trein stasie te wees die 21ste. Ons wou nie jaag van ons huis in Roodepoort en wou uitgerus wees. 'n Kamer is aan ons gewys om te bly. Dis bo 'n kombuis met veiligheids versterkings aan alle vensters. As die ysterhek bo toegemaak was en 'n brand breek onder uit kon jy nêrens uitkom nie. Ons grootste klagte wat totaal onaanvaarbaar was was die feit dat my dogtertjie wakker geword het met luise wat haar gebyt het in die bed. Toe ons die lig aansit was die hele matras en onder ons kussings oortrek van lopende luise. Dit was aaklig. 01h00 in die oggend. Ons kon nêrens heen gaan nie. Het seker twee ure op enkelbed geslaap. Daar was ook 'n oop bidet toilet wat vreeslike stink ruike in die badkamer en kamer gelaat het. Die gastehuis se sterre moet weggevat word. *Ons soek ons geld terug en gaan dit ook aangee by Toeriste graderings bureau.*

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Probably the worst experience we've ever had.

We made a booking at Brooklyn Guesthouses for the 20th of December to be near the Blue Train Station for the 21st. We didn't want to race from Roodepoort and wanted to be well rested. A room was provided. It is situated above a kitchen with burglar bars on all the windows. If the iron gate at the top is closed and a fire were to break out, we wouldn't be able to get our. Our biggest complaint though, and something totally unacceptable, was the fact that my daughter woke up with lice in her bed. When we switched the light on the entire mattress and under the pillows was covered with running lice. It was terrible. 01:00 in the morning. We couldn't go anywhere else. Probably slept on the single bed for about 2 hours. There was also a bidet toilet which smelled really bad. This guesthouse's stars should be taken away. We want our money back and are also complaining to the Tourism Bureau.

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Johan S - Aug 2015
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Johan S
Individual traveller

Gawe diens. Hulle loop daardie ekstra myl. Dankie!

Netjiese plek wat waarde vir geld bied! Daar is voldoende geriewe, lekker kos en vriendelike mense!

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Great service. They go that extra mile. Thank you!

Neat place that offers value for money! There are sufficient facilities, good food and friendly people!

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Annalie M - May 2015
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Annalie M
Family with teenagers

Fantastiese sakpasverblyf naby Tukkies en Affies!

Baie dankie vir 'n onvergeetlike aand. Sal definitief nêrens anders bly as wéér by nr. 22 en 23 nie - was werklik 'n huis weg van ons huis! Pragtig, super privaat en veilig met héérlike ontbyt!

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Fantastic pocket-sized accommodation near Tukkies and Affies!

Thank you very much for an unforgettable evening. Will definitely stay nowhere else than again at no. 22 and 23 were not - truly a home away from home! Beautiful, super private and safe with delicious breakfast!

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Barend E - Aug 2015
Overall rating
Cleanliness
5/5
Service
4/5
Location
4/5
Safety
5/5
Value for money
4/5
Barend E
With partner

Lekker gebly.

Goeie plek om te bly. Goeie ligging. Baie veilige parkeerplek.

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Nice stay.

Good place to stay. Good location. Very secure parking.

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Ronel S - Aug 2015
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Ronel S
Individual traveller

Goed!

Voldoende vir behoefte van verblyf.

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Well!

Sufficient for need of accommodation.

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Charnelle D - Oct 2015
Overall rating
Cleanliness
1/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
2/5
Charnelle D
With partner

Teleurstellend!

Die geboue is ouerig en die gebrek aan onderhoud is sigbaar. Binnekant is dit nie mooi skoongemaak nie. Daar is spinnerakke wat al langer as 'n maand daar om een van die gordyn reëlings bokant bed sigbaar is. Die "roman" blindings is jare laas skoongemaak en, indien wel, is dit alweer bruin van die vuil, veral in badkamer. Matrasse nie gemaklik nie.

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Disappointing!

The buildings are old and the lack of maintenance is visible. Inside, it has not been cleaned well. There are cobwebs that have been visible around one of the curtain arrangements above the bed for over a month. The "novel" blinds have not been cleaned in years and, if so, they are already brown from the dirt, especially in the bathroom. Mattresses not comfortable.

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Kiki S - Oct 2014
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Kiki S
With friends

Woud-ondervinding in die perfekte ligging!

Ek sal die Luxury Rooms aanbeveel, die standard rooms is baie standaard. Pragtige plek met bome en water, voel behoorlik soos 'n see-huisie (al wat kort is die see).

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Forest experience in the perfect location!

I would recommend the Luxury Rooms, the standard rooms are very standard. Beautiful place with trees and water, really feels like a seaside cottage (all that's missing is the sea).

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Letshego P - Oct 2014
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Letshego P
Family with teenagers

Its an ideal place for travellers

Very neat and comfortable. Homely stay.

Christine B - Jan 2014
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
2/5
Christine B
With partner

Teleurgesteld in kamer.

Sien die sterre hieronder.

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Disappointed in room.

See the stars below.

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Sandra R - Oct 2014
Overall rating
Cleanliness
3/5
Service
2/5
Location
4/5
Safety
4/5
Value for money
4/5
Sandra R
Individual traveller

It was neat and the location was perfect for what I needed.

Value for money. Room was lovely. The only negative comment I have is that there was no one to welcome me at breakfast or let me know how it all works.

Karen V - Jul 2013
Overall rating
Cleanliness
5/5
Service
4/5
Location
4/5
Safety
5/5
Value for money
4/5
Karen V
With partner

Brilliant compared to some hotels we've stayed in

Brilliant compared to some hotels we've stayed in. We have paid much more for some of the hotels in the past, and received far less. We will definitely stay here again!

Jannie E - May 2013
Overall rating
Cleanliness
4/5
Service
3/5
Location
4/5
Safety
3/5
Value for money
4/5
Jannie E
On business

Die eetsaal is nogal ver vir die buite geboue

Ek het dit geniet. By die geboue is dit dalk ver van die kombuis, ek verkies steeds koffie in my kamer vir soggens vroeg.

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The dining hall is quite far for the outside buildings

I enjoyed it. At the buildings it may be far from the kitchen, I still prefer coffee in my room for early mornings.

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Karin C - Aug 2013
Overall rating
Cleanliness
3/5
Service
3/5
Location
4/5
Safety
3/5
Value for money
4/5
Karin C
With friends

Gemaklik en bekostigbaar.

Gemaklik en bekostigbaar. Alles wat jy nodig het. Skoon en netjies. Waarde vir geld.

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Convenient and affordable.

Convenient and affordable. Everything you need. Clean and tidy. Value for money.

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From
From R 893
per night, for 2 ppl
From
R 893
per night, for 2 ppl
Make a Booking
  • Capacity: 47 people
  • All ages welcome
  • Check-in: 14:00 to 19:00
    Check-out: 10:00
  • Address: 132 Murray Street, Brooklyn, Pretoria, 0081, Gauteng
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAAJDY5ZTQxMTE2LTEzMTctNDJlMC1hNWFjLWQ4YjBiOWUzNWVjYg?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R893 per night, for 2 ppl 76 5 1 4 132 Murray Street Brooklyn 0081 Gauteng 021 201 8900 14:00-19:00 10:00 -25.762339221789 28.236408233643