Brooklyn Guesthouses
Review Summary
Magdalena F - Sep 2024
Overall rating
Het baie lekker geslaap en ontbyt.
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Had a very good sleep and breakfast.
Yes, had a nice stay. Neat and clean.
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Brooklyn Guesthouses 's response
Baie dankie vir jou vriendelike woorde, Magdalena... Dit word baie waardeur en julle is altyd welkom by ons!
Lekker dag
Carol
Phillip H - Jul 2024
Overall rating
Rustig en kalm. Heerlik gebly, dankie.
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Quiet and calm. Great stay, thank you.
Great, thank you. It was nice.
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Gideon James J - Jul 2024
Overall rating
Goeie nagrus in veilige omgewing.
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Good night's rest in a safe environment.
We always have a good time here.
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Gideon James J - Apr 2024
Overall rating
Baie tevrede met ons ervaring en sal weer gebruik.
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Very happy with our experience and will use again.
Comfortable, clean and ideal for overnight stays when traveling. Good location near University of Pretoria, as well as Brooklyn Mall. Also restaurant with reasonable prices. Appreciated breakfast with friendly service. Thank you very much.
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Anonymous Guest - Oct 2024
Overall rating
Friendliest hostess yet.
Will definitely stay here again.
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Joranie F - Sep 2024
Overall rating
Gemaklik.
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Comfortable.
It was nice, thank you.
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Brooklyn Guesthouses 's response
Dankie vir die mooi woorde. Hoop ons sien weer!
Sanet L - Jul 2024
Overall rating
Baie lekker gebly.
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Very nice stay.
Very nice, comfortable rooms. Thank you.
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Naomi S - May 2024
Overall rating
Netjiese gastehuis met 'n restaurant op die selfde perseel was 'n wenner.
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Neat guest house with a restaurant on the same premises was a winner.
Thank you very much, friendly staff with a peaceful atmosphere.
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Brooklyn Guesthouses 's response
Baie dankie Naomi!
Hannelie V - Jun 2024
Overall rating
Netjies.
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Tidy.
Was pretty clean and tidy. Well located.
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Louise D - Apr 2024
Overall rating
Goeie ligging. Billike tarief.
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Good location. Fair rate.
Well located, good area, adequate security and friendly reception. Specific room was a bit stuffy and needs some maintenance. Still value for money.
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Brooklyn Guesthouses 's response
Liewe Louise
Baie dankie vir jou vriendelike woorde. Hoop om jou weer te sien.
Carol
Anonymous Guest - Sep 2024
Overall rating
Not a good visit. Would rather look for something else next time.
Disappointed. Rooms were clean, but require a lot of maintenance. For example, Room 13's door could NOT even close. This is one example. Deceptive photos. It looks much better in photos than in reality.
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Anonymous Guest - Sep 2024
Overall rating
Strange, not what was displayed on the booking photos.
It was ok, not good. Premises are quite untidy when it comes to the rooms in the sense of not being properly clean and also not looked after.
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Jean A - Feb 2024
Overall rating
Fine.
Brooklyn Guesthouses 's response
Hi Jean,
I would just like to apologise for what you experienced at our Guest House. This is not the norm at all and if you give me more details of the reception staff member that assisted you and made you feel this way, then we will certainly address the issue.
I hope we get the opportunity to make up for this.
Kind regards,
Carol
Anonymous Guest - Aug 2024
Overall rating
Cathy M - Nov 2023
Overall rating
Thoroughly enjoyable!
Brooklyn Guesthouses 's response
Hi Cathy, thank you so much for your kind words! Please come back anytime soon!
Kind regards
Carol
Ida V - Aug 2023
Overall rating
Skoon en gerieflik.
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Clean and comfortable.
Although we checked in late, there was a friendly face to assist us. Accommodation is neat, clean and comfortable. Staff are friendly and polite.
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Ida V - Aug 2023
Overall rating
Puik verblyf.
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Great stay.
Although we checked in late, there was someone available to help us. The rooms were neat and clean. Staff very friendly and helpful.
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Brooklyn Guesthouses 's response
Baie dankie vir jou mooi woorde Ida. Hoop ons sien weer.
Lekker dag!
Carol
Henri F - Jul 2023
Overall rating
Baie lekker en veilig met vriendelike mense.
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Very nice and safe with friendly people.
Made the booking very late and still helped me and made me feel comfortable staying there.
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Brooklyn Guesthouses 's response
Baie dankie vir jou terug voer Henri. Ons waardeer.
Hoop ons sien jou gou weer.
Carol
Tina J - Jul 2023
Overall rating
Aangenaam Verras! So lekker gebly.
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Pleasantly surprised! Had such a nice stay.
What a lovely place to call home. We were received kindly and immediately felt at home. Rooms are neat and in the chilly weather there was already a heater on in the room when we arrived. Cozy restaurant on site with the most delicious food. Beautiful garden and secure parking. 10 minutes drive from Tukkies and very centrally located. We will definitely stay here again.
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Janine F - Jul 2023
Overall rating
It was a pleasure to stay there, we need to extend our stay and the staff were freindly and helpful.
Claudie K - Jun 2023
Overall rating
Mees vriendelike en gasvrye personeel.
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Most friendly and hospitable staff.
Our arrival was a little later in the evening due to our late arrival flight at Lanseria. Carol still received us with such hospitality at the guest house, and the lady and staff of the restaurant quickly and with such kindness made us pizza before they closed. It felt like we were staying in an Italian village. Thank you for everyone's kindness and hospitality. Thank you for a wonderful atmosphere from your Brooklyn Guesthouses.
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Brooklyn Guesthouses 's response
Baie, baie dankie vir daardie vriendelike woorde Claudie. Dit was 'n plesier om julle hier by ons te he. Hoop om julle gou weer te sien.
Carol
Madelein P - Mar 2023
Overall rating
Home away from home! Waarde vir geld!
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Home away from home! Value for money!
Brooklyn Guesthouse offers an incredible atmosphere. It is clean and tidy and the staff are friendly and hospitable. Their restaurant is something special to experience and the food is delicious! We are very much looking forward to our next visit there.
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Brooklyn Guesthouses 's response
Thank you Madelein, for your kind review. We hope to see you back soon.
Claudia M - Feb 2023
Overall rating
Rusitge atmosfeer, baie sentraal geleë.
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Quiet atmosphere, very centrally located.
The accommodation was very good and the staff extremely friendly and helpful. I will definitely book with them again.
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Brooklyn Guesthouses 's response
Baie dankie Claudia, ons waardeer alle terugvoer, veral die goeies.
Carina C - Jul 2023
Overall rating
Baie mooi.
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Very pretty.
Sorry for the load shedding, but otherwise I had a very nice stay. The air conditioning was a bonus.
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Pine P - Oct 2023
Overall rating
Ons het verblyf nodig gehad wat sentraal is en Brooklyn Guesthouses was baie sentraal.
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We needed accommodation that was central and Brooklyn Guesthouses was very central.
Brooklyn Guesthouse is a place full of character, but the patio furniture needs updating. The setting is beautiful and the walls were interestingly painted. There is beautiful old furniture and woodwork in the guest house, and the layout with the different houses made it very interesting. We had a really nice stay. We understand that the whole place is going to be renovated, which will make it a top destination that we would love to visit again. At the price we paid, it was a bit expensive for us as pensioners. Perhaps consideration should be given to giving pensioners a discount to make it more valuable to us.
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Brooklyn Guesthouses 's response
Dankie Pine dat julle by Brooklyn Gastehuis kom bly het. Ons is bly julle het julle verblyf geniet. Dankie ook vir die mooi woorde. Sien daarna uit om julle weer by ons te verwelkom.
Carol
Nico S - Jul 2023
Overall rating
Baie vinnig ingeboek en alles wat mens nodig het om te oornag.
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Checked in very quickly and everything you need for an overnight stay.
I believe you will have a great time at the Guest House in the summer. Beautiful gardens and pool. For what we needed for overnight to be close to Life Hospital and Mall.
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Anonymous Guest - Sep 2023
Overall rating
My daughter and I had a wonderful stay at Brooklyn guest house.
My daughter and I had a lovely stay at Brooklyn guest house, in a beautiful luxury room. However, I booked the family room on a good night's sleep to see how it looks for my son who wants to book there with his small children later in the year. message probably didn't get through to them right.
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Magda W - Dec 2023
Overall rating
Aangename verblyf!
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Pleasant stay!
The stay was pleasant, but an air conditioner and refrigerator in the room is recommended. Parking is also a problem!
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Yolanda T - Jul 2023
Overall rating
Ontvangs was nie seker in watter kamer ek ingeboek was nie.
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Reception wasn't sure which room I was checked into.
Aircon didn't work - not the cleanest. Bed was comfortable.
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Anonymous Guest - Sep 2023
Overall rating
Unfortunately not as per website.
Was very keen to make sure that 100% of accommodation was paid before we went to the room. Room was not made up when we checked in, toilet was clogged with previous guests' biological waste which means the bathroom was not cleaned at all before we checked in, bedding and curtains dirty, no generator for guests but for training facilities on the same premises. So I don't come to work and rely on the WiFi. Additional power outages due to electrical work at the guest house not communicated to guests to plan accordingly. Paraffin lamps in room with no fire holders. security risk? Site overall has a lot of potential but lacks maintenance. The receptionist is not terribly keen on people or providing good service. had a story with superficial "apologies" for all issues. No supervision of workers and quality of their work.
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Drienie E - Dec 2022
Overall rating
Netjies en baie veilig.
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Neat and very safe.
Their breakfast is delicious. Too bad we only stayed one night otherwise we would have tried their pizzas from their pizza oven outside.
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Brooklyn Guesthouses 's response
Baie dankie Drienie. Julle moet beslis weer kom kuier.
Harm C - Jun 2022
Overall rating
Propvol verrassings!
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Full of surprises!
We were received kindly and warmly and there were surprises around every corner. The whole site was artistically and tastefully decorated and there was plenty of room for friends to hang out together. The restaurant on site is cozy and the food delicious!
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Charlene L - May 2022
Overall rating
Pragtige, outydse sjarme.
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Beautiful, old fashioned charm.
Only problem was that there was no candle or lamp in the room during loadshedding. We had to fetch an oil lamp from the restaurant.
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Liza L - Apr 2022
Overall rating
Bo verwagting.
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Above expectation.
Just expected room - got so much more - kitchen with everything needed. Restaurant on the same premises, secure parking. Fantastic value for money.
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Miggie V - May 2022
Overall rating
Aangename ervaring.
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Pleasant experience.
Italian countryside atmosphere created by clever murals on exterior walls. The on-site restaurant also contributes to this.
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Frederick T - Feb 2022
Overall rating
Groen.
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Green.
Safe place with peaceful atmosphere.
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Charlotte C - May 2022
Overall rating
Het veilig gevoel, kamer was netjies en skoon.
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Felt safe, room was neat and clean.
The guest house was clean and tidy, but the bed linen is already a bit worn, it will have to be replaced in the near future.
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Anonymous Guest - May 2022
Overall rating
I will not stay here again.
The room and bathroom were not clean, and I couldn't wait to leave.
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Kobus D - Aug 2022
Overall rating
Die plek kort baie TLC.
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The place needs a lot of TLC.
Maintenance is years behind, short paint, extractor fan halfway out of the roof, ceilings have black mold on them, curtains etc. is old Owners and management just have to walk through their own place once in a while.
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Philip D - Nov 2021
Overall rating
Alles was netjies en skoon.
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Everything was neat and clean.
We were kindly received and escorted to the room and parking space. Can recommend staying here.
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Christo T - Oct 2021
Overall rating
Geen warmwater in stort.
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No hot water in shower.
Room was okay. No aircon and no hot water in the shower.
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Eugene F - Jan 2020
Overall rating
Die basics is in plek, maar dit is al.
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The basics are in place, but that's all.
Very basic, but clean. No one told us about parking and thought we had to park outside on the street. Too many things are crammed into the premises/too many activities.
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John P - Sep 2019
Overall rating
Much better than I ever expected.
Hendrik V - Nov 2019
Overall rating
Uitstekend!
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Excellent!
It was an absolute pleasure! Will definitely use their hospitality again!
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Johan S - Sep 2019
Overall rating
Ontevrede.
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Dissatisfied.
The interior walls of the bedroom provided to me are made of wood and I could hear every sound and snore from the neighboring rooms. I cannot understand that a 3-star accommodation can offer such a room.
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Alma S - Mar 2018
Overall rating
Almal baie gasvry en vriendelik.
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Everyone very hospitable and friendly.
Lovely stay and breakfast was tasty.
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Pamela D - Jan 2018
Overall rating
Baie sentraal, het voldoen aan die afstand van plekke wat ons moes besoek.
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Very central, met the distance of places we needed to visit.
Friendly staff, excellent breakfast and service.
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Anonymous Guest - Apr 2018
Overall rating
Poor food. poor service.
For a 3.9-star accommodation, the service is poor and one would expect more from the food.
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Gert B - May 2018
Overall rating
Ligging is uitstekend, tuin lyk pragtig, kamer laat veel te wense.
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Location is excellent, garden beautiful, room is okay.
The bath was dirty. It was dirty behind the small table next to the bed. The curtains was brown and not white anymore and it was very dirty. There isn't a light in the hallway to the room. We had to look where we go.
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Marleen V - Jan 2018
Overall rating
Het beter verwag.
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Expected better.
The place lacks finishing touches, the bathroom in our room's bathtub grilled me, the shower is terribly slippery, and there were no hangers are the many closets, they will never see me again! The owners of the place were fighting with each other at the dinner table, very unprofessional!
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Anonymous Guest - Sep 2018
Overall rating
Weak
The room was not clean. The sheets had marks on them. The bathtub is dirty and old. The whole house needs upgrading. Window frames are old and dry. It does not create a neat feeling. It gives the impression of masses coming there regularly and the place is not maintained and upgraded regularly.
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Debbie M - Jul 2017
Overall rating
Het baie welkom gevoel.
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Felt very welcome.
Stayed here with my elderly parents, it was very comfortable and the staff were very friendly and made us feel very much at home.
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Mary-ann R - Oct 2017
Overall rating
Excellent!
Annelien D - Aug 2017
Overall rating
Gerieflik en goed geleë.
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Convenient and well located.
Very neat and comfortable. Well located and good security. There just weren't enough towels available.
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Monica A - Nov 2017
Overall rating
The accommodation was shabby. Totally not as it appears online!
Anonymous Guest - Nov 2017
Overall rating
Derek M - Oct 2017
Overall rating
A very disappointing stay to say the least.
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Baie teleurstellend om die minste te sê.
Ek het gevra om verskuif te word van die kamer wat ek die eerste keer gegee is, aangesien dit ver van die ontvangsgeriewe was en die houtwerk was so verwring dat vensters nie toegemaak kon word nie - baie onveilig in vandag se tyd. Ek het die sogenaamde Honeymoon Suite gekry, wat donker en somber was met baie ou dekor en vuil matte. Die badkamer benodig 'n ernstige opknapping- badoppervlakte is gekrap en die stort is nie beter nie, en 'n dooie plant tussen twee aaklige wasbakke. Die gordyne en blindings is so sleg gehang en oud en gebreek, dat hulle nie opgetrek kon word nie. Daar was 'n groot waterverfskildery teen die muur met groot mufkolle op, en die twee spieëls in die badkamer het gelyk asof die rame vrot was. As ek my wittebrood daar spandeer het, sou dit 'n vreeslike ervaring gewees het. Ontbyt was teleurstellend, want dit het gelyk of niemand moeite gedoen het om goeie kos te produseer nie. Geen spesiale tee, geen ordentlike koffie, en alles in verwarmers. Ek is 'n ontwerper en het gastehuise in Kaapstad en Franschhoek gedoen, waar die gehalte van die dekor, netheid en kos uitstekend is vir dieselfde prys. Die foto's op die webwerf is baie misleidend en hoe die sterre toegeken word, is 'n raaisel.
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Marietha V - Jul 2016
Overall rating
Fantasties. Definitief aan te beveel!
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Fantastic. Definitely recommend!
Linkie and team went out of their way to make me comfortable after my eye surgery! They are so hospitable! Incredibly nice stay.
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Charmaine B - Feb 2016
Overall rating
Ongelooflik mooi en netjies.
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Incredibly beautiful and neat.
Staff are very friendly and helpful. Can definitely recommend it. Incredible value for money.
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Antoinette E - Jul 2016
Overall rating
Netjies, skoon en baie professioneel.
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Neat, clean and very professional.
The central location is ideal - away from the city but not very far. Very neat, will recommend it to anyone and make use of it again.
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Marina S - Feb 2016
Overall rating
Glad nie hoe die advertensie gelyk het nie.
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Not at all what the ad looked like.
No air conditioning.
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Lientjie V - Sep 2016
Overall rating
Dis verwaarloos en benodig dringende opknapwerk.
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Neglected needs urgent maintenance.
Big disappointment to arrive at a place that looks nothing like the pictures. It looks tired and unkempt, just a new coat of paint will make a huge difference. The headboards are so loose that you wake up everytime you turn around at night - one of the switches of the bedlamps didn't work correctly so my head kept knocking it on and off during the course of the night. All the lights didn't work and there were no plug for the light at the desk. The toilet had a bad smell and the tap at the teeny basin was loose. Old dust on the skirting boards. I'm sorry, not a nice experience at all and I won't recommend this guesthouse to anyone.
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Marietjie L - Feb 2016
Overall rating
Ons moes vir ses weke in Pretoria bly, maar het na drie weke hier uitgetrek na 'n ander gastehuis.
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We had to stay in Pretoria for six weeks, but after three weeks we moved out here to another guest house.
There are only 4 rooms with air conditioning. Room service does not exist. The house I stayed in didn't even have a phone, let alone room service. The maintenance of the place is very poor and the blind in front of the window of the room where I stayed crashed on my desk with all my electronic equipment on it. Unfortunately the place is not clean either. The mats in the bathroom stank so much that I put them outside. The towels are not fresh. So we moved out after 3 weeks and checked into another guest house for a further three weeks. However, the night staff were very helpful and deserve a thumbs up.
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Brooklyn Guesthouses 's response
Baie dankie vir die terugvoer, ons waardeer ons gaste se terugvoer, want dit is waarop ons ons kwaliteit bestuur.
Ons waardeer ook die geleentheid om ons kant van die saak te stel.
Ons is ‘n 3 ster gastehuis met bekostigbare tariewe en ons bied ‘n wye reeks dienste aan soos bv, ‘n restaurant op die perseel, wasgoed diens, aandetes, kroeg diens, gratis internet en parkering.
Die kliënt ter sprake, en haar geselskap, het vir die volle tydperk waarvoor hulle bespreek het by ons tuisgegaan – 31 Januarie tot 21 Februarie. Ons het hulle tegemoetgekom met ons spesiale afslag pakket wat eintlik net vanaf 15 Desember tot 15 Januarie geldig was.
Die kliënt het die kamers self gekies uit ‘n paar opsies wat aan haar voorgehou is. Al ons kamers het dakwaaiers, maar slegs vier het lugreëlings – sy het twee van hulle gekies. Die kamers is geleë in een van ons nuwe huise wat nie telefoon in die kamers het nie, sy het dit so aanvaar.
Ons linne word elke derde dag geruil en skoon handdoeke word elke tweede dag voorsien – ons kan slegs die probleem aanspreek as dit by bestuur aangemeld word. Wat die diens aanbetref, kry ons personeel daagliks komplimente van nasionale en internasionale gaste oor vriendelike en hulpvaardige diens. Ons adverteer nie kamerdiens nie, maar ons personeel sal onmiddellik na ‘n kamer gaan om kliënte te assisteer met enige redelike versoeke.
Morne' H - Dec 2016
Overall rating
Seker die slegste ervaring wat ons gesien of nog ooit ervaar het.
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Probably the worst experience we've ever had.
We made a booking at Brooklyn Guesthouses for the 20th of December to be near the Blue Train Station for the 21st. We didn't want to race from Roodepoort and wanted to be well rested. A room was provided. It is situated above a kitchen with burglar bars on all the windows. If the iron gate at the top is closed and a fire were to break out, we wouldn't be able to get our. Our biggest complaint though, and something totally unacceptable, was the fact that my daughter woke up with lice in her bed. When we switched the light on the entire mattress and under the pillows was covered with running lice. It was terrible. 01:00 in the morning. We couldn't go anywhere else. Probably slept on the single bed for about 2 hours. There was also a bidet toilet which smelled really bad. This guesthouse's stars should be taken away. We want our money back and are also complaining to the Tourism Bureau.
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Johan S - Aug 2015
Overall rating
Gawe diens. Hulle loop daardie ekstra myl. Dankie!
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Great service. They go that extra mile. Thank you!
Neat place that offers value for money! There are sufficient facilities, good food and friendly people!
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Annalie M - May 2015
Overall rating
Fantastiese sakpasverblyf naby Tukkies en Affies!
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Fantastic pocket-sized accommodation near Tukkies and Affies!
Thank you very much for an unforgettable evening. Will definitely stay nowhere else than again at no. 22 and 23 were not - truly a home away from home! Beautiful, super private and safe with delicious breakfast!
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Barend E - Aug 2015
Overall rating
Lekker gebly.
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Nice stay.
Good place to stay. Good location. Very secure parking.
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Ronel S - Aug 2015
Overall rating
Goed!
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Well!
Sufficient for need of accommodation.
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Charnelle D - Oct 2015
Overall rating
Teleurstellend!
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Disappointing!
The buildings are old and the lack of maintenance is visible. Inside, it has not been cleaned well. There are cobwebs that have been visible around one of the curtain arrangements above the bed for over a month. The "novel" blinds have not been cleaned in years and, if so, they are already brown from the dirt, especially in the bathroom. Mattresses not comfortable.
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Kiki S - Oct 2014
Overall rating
Woud-ondervinding in die perfekte ligging!
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Forest experience in the perfect location!
I would recommend the Luxury Rooms, the standard rooms are very standard. Beautiful place with trees and water, really feels like a seaside cottage (all that's missing is the sea).
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Letshego P - Oct 2014
Overall rating
Its an ideal place for travellers
Christine B - Jan 2014
Overall rating
Teleurgesteld in kamer.
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Disappointed in room.
See the stars below.
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Sandra R - Oct 2014
Overall rating
It was neat and the location was perfect for what I needed.
Karen V - Jul 2013
Overall rating
Brilliant compared to some hotels we've stayed in
Jannie E - May 2013
Overall rating
Die eetsaal is nogal ver vir die buite geboue
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The dining hall is quite far for the outside buildings
I enjoyed it. At the buildings it may be far from the kitchen, I still prefer coffee in my room for early mornings.
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Karin C - Aug 2013
Overall rating
Gemaklik en bekostigbaar.
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Convenient and affordable.
Convenient and affordable. Everything you need. Clean and tidy. Value for money.
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- Capacity: 47 people
- All ages welcome
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Check-in: 14:00 to 19:00
Check-out: 10:00 - Address: 132 Murray Street, Brooklyn, Pretoria, 0081, Gauteng