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Brooklyn Manor

Guest House

Review Summary

4.4 out of 5from 61 reviews for Brooklyn Manor
Cleanliness
4.4/5
Service
4.2/5
Location
4.6/5
Safety
4.7/5
Value for money
4.0/5
Henriette D - Jul 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Henriette D
With friends

Fantastiese kamers, uitstekende klientediens. Ons het heerlik gebly!

Heerlike groot kamers en fantastiese atmosfeer. Die kamer is mooi skoon en netjies. Hulle het spesiaal vir ons warmkomberse en die verwarmers aangesit voordat ons teruggekom het vir die aand, wat baie waardeer is. Dit wys dat hulle ekstra moeite doen vir hulle kliente. Memory het ons baie welkom laat voel en uit haar pad gegaan om ons te akkommodeer. Dit was 'n puik ervaring.

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Fantastic rooms, excellent customer service. We had a wonderful stay!

Lovely big rooms and fantastic atmosphere. The room is nice and clean. They specially put on warm blankets and the heaters for us before we came back for the evening, which was much appreciated. This shows that they make extra effort for their clients. Memory made us feel very welcome and went out of her way to accommodate us. It was a great experience.

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Brooklyn Manor 's response

Goeie dag, ons waardeer die terugvoer ongelooflik baie, ons span is innig dankbaar. Ons hoop om u weer te verwelkom.

Brooklyn Manor
Liesl B - Jun 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Liesl B
Family with teenagers

Fantastiese ligging, puik verblyf!

Baie dankie weereens vir puik diens en verblyf!

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Great location, great stay!

Thank you again for great service and accommodation!

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Brooklyn Manor 's response

Goeie dag, ons waardeer die terugvoer ongelooflik baie, ons span is innig dankbaar. Ons hoop om u weer te verwelkom.

Brooklyn Manor
Maryke L - May 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Maryke L
With friends

Pragtige huis, lekker oor gebly.

Pragtige Brooklyn huis. Kamer was skoon en netjies.

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Beautiful house, nice stay.

Beautiful Brooklyn home. Room was clean and tidy.

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Liesl B - May 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Liesl B
With partner

Fantasiese verblyf! Rustige, mooi tuin met lieflike swembad!

Fantastiese verblyf en lieflike area! Baie dankie vir die gasvryheid, dit word regtig waardeer!

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Fantastic stay! Quiet, beautiful garden with lovely pool!

Fantastic accommodation and lovely area! Thank you very much for the hospitality, it is really appreciated!

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Tanya S - Apr 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Tanya S

Rustige oornag.

Baie mooi goed ingerigte huis. Heerlik geslaap. Vriendelik ontvang en afgesien.

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Peaceful overnight stay.

Very nice well appointed house. Had a great sleep. Kindly received and dismissed.

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Ester V - Mar 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Ester V
With partner

Pragtig. Rustig. Veilig.

Pragtig ou huis. Ruim kamer. Vriendelik ontvang. Was goed genoeg vir wat ons wou hê.

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Beautiful. Restful. Safe.

Beautiful old house. Spacious room. Friendly welcome. Was good enough for what we wanted.

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Juanita R - Mar 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
3/5
Juanita R

Netjies, skoon en baie vriendelike staf. Kort ontbyt by die prys ingesluit.

Rustige atmosfeer en fantasties geleë. Kamer was groot en alles wat nodig was, was beskikbaar. Diens uitstekend.

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Neat, clean and very friendly staff. Short breakfast included in the price.

Peaceful atmosphere and fantastic location. Room was big and everything needed was available. Service excellent.

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Ina D - Feb 2024
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
4/5
Value for money
5/5
Ina D
Individual traveller

Hoogs aan te bevele.

Dit was 'n heerlike verblyf in 'n rustige, netjiese boomryke omgewing.

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Highly recommended.

It was a lovely stay in a peaceful, neat, tree-rich environment.

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Brooklyn Manor 's response

Good day Ina, thank you so much for this amazing feedback. We are truly grateful. We hope to see you back soon.

Brooklyn Manor
Angie P - Feb 2024
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
3/5
Angie P
Family with teenagers

A pleasant stay in a nice area.

We enjoyed our stay. The staff were all very friendly and went out of their way to make us feel comfortable.

Madeline T - Oct 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
1/5
Safety
5/5
Value for money
5/5
Madeline T
Large group

Wonderlik.

Baie lekker gebly en die beste slaap gehad op daai lekker kussings.

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Wonderful.

Very nice stay and had the best sleep on those nice pillows.

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Brooklyn Manor 's response

Goeie dag, ons waardeer die terugvoer ongelooflik baie. Ons span is innig dankbaar. Ons hoop om u weer te verwelkom.

Brooklyn Manor
Corne S - Jun 2024
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
5/5
Value for money
3/5
Corne S
With partner

Goed maar kan verbeter!

Het nie die kamer gekry wat ek bespreek het nie. Glad nie dieselfde kamer as op foto. Netjies maar kan nog beter! Gastehuis is netjies en veilig. Ontvangs was baie goed en vriendelik. Kamer net baie koud en geen ekstra komberse. Daar is elektriese komberse maar werk nie. Buiteligte skerp en gordyne baie dun. Ontbyt gekanselleer want dame kon nie verstaan en kon net bacon en eiers kies. Geen koffie by ontbyt.

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Good but can improve!

Didn't get the room I booked. Not at all the same room as in the picture. Neat but could be better! Guesthouse is tidy and safe. Reception was very good and friendly. Room just very cold and no extra blankets. There are electric blankets but they don't work. Outside lights sharp and curtains very thin. Breakfast canceled because lady couldn't understand and could only choose bacon and eggs. No coffee at breakfast.

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Dave P - Jan 2024
Overall rating
Cleanliness
5/5
Service
3/5
Location
5/5
Safety
5/5
Value for money
2/5
Dave P
On business

Would not recommend.

No air conditioner in the room, no shower, only a bath. During load shedding there is no emergency power to the fan or main lights, and you have to wait for them to turn on the generator, which took over 30 minutes some evenings, leaving you in the dark and heat.

Brooklyn Manor 's response

Good day Dave, thank you so much for your valued feedback. I appreciate you scoring us 5 out of 5 for cleanliness, location, and security. Please note that I would highly recommend you consider the room type amenities and facilities, and ensure you book the correct room type according to your requirements. We recently installed a new generator for the convenience of our guests during load-shedding and other power outages. We apologise if the generator wasn't switched on in time on some evenings, we will ensure the team takes more prompt action. Thank you.

Brooklyn Manor
Philip F - Oct 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Philip F
With partner

Baie lekker geslaap in 'n baie mooi gastehuis.

Die gebou van die gastehuis is vreeslik mooi en die tuin is baie goed onderhou. Ek sal beslis weer daar gaan bly as ek Pretoria toe gaan. En die gastehuis is 5 minute van Brooklyn Mall af en seker 10 minute van Menlyn Mall af.

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Slept very well in a very nice guest house.

The building of the guest house is very beautiful and the garden is very well maintained. I will definitely stay there again if I go to Pretoria. And the guest house is 5 minutes from Brooklyn Mall and probably 10 minutes from Menlyn Mall.

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Brooklyn Manor 's response

Dag Phillip, baie dankie vir die ongelooflike positiewe terugvoer. Ons waardeer dit opreg, jy is altyd baie welkom by ons!

Brooklyn Manor
Andre D - Sep 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Andre D
On business

Die eiendom het outydse sjarme sonder om "outyds" te voel.

Die eiendom is 'n argitektoniese juweel en is, saam met die besonderse tuin, fantasties versorg. Dit was lekker om hier te bly!

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The property has old fashioned charm without feeling "old fashioned".

The property is an architectural gem and, together with the exceptional garden, has been fantastically maintained. It was nice to stay here!

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Brooklyn Manor 's response

Goeie dag Andre, baie dankie vir die ongelooflike positiewe terugvoer, ons waardeer dit. Ons gebruik al ons hulpbronne om te verseker die perseel en kamers is in 'n puik toestand, ons span doen fantastiese werk. Baie dankie dat u dit waardeer en dit vir ons noem, dit beteken baie vir ons almal. Ons sien uit om u weer terug te verwelkom.

Brooklyn Manor
Lehett V - Jul 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Lehett V
Family with teenagers

Dis ons slaapplek in Pretoria.

Dis al ons tweede keer dat ons daar slaap. Naby alles, veilig, bekostigbaar. Baie goeie waarde vir geld. Ek beveel almal aan om Brooklyn Manor te probeer.

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It's our place to sleep in Pretoria.

It's already our second time to sleep there. Close to everything, safe, affordable. Very good value for money. I recommend everyone to try Brooklyn Manor.

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Brooklyn Manor 's response

Dagse Lehett, baie dankie vir die ongelooflike terugvoer. Ons waardeer dit opreg. Julle is altyd welkom! Ons sien uit om julle binnekort weer te sien.

Brooklyn Manor
Leon V - Jun 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Leon V
Family with young children

Uitstekende plek!

Waarde vir geld en pragtige plek.

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Excellent place!

Value for money and beautiful place.

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Brooklyn Manor 's response

Dagse Leon, baie dankie vir die fantastiese terugvoer. Dit beteken baie vir ons en die staff. Ons hoop om jou binnekort weer te sien.

Brooklyn Manor
Evelyn K - Dec 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Evelyn K
Family with teenagers

Pragtig en netjies.

Die verblyf was pragtig en netjies en goed geleë vir waar ons wou wees. Die ou boustyl is vir ons baie mooi. Al wat ek sal voorstel is 'n liggie of kersie vir seker tydens loadshedding.

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Beautiful and neat.

The accommodation was beautiful and tidy and well located for where we wanted to be. The old building style is very beautiful to us. All I would suggest is a light or cherry for sure during loadshedding.

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Brooklyn Manor 's response

Good day Evelyn, thank you so much for the incredible feedback. We really appreciate it.

Brooklyn Manor
Lerato M - Jun 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Lerato M

It's a nice place.

Loadshedding/power failure that day. It was cold. No heater, but it's okay. I guess it was beyond our control. But a great place to visit!

Brooklyn Manor 's response

Good day Lerato, thank you so much for this great feedback. We truly appreciate it. You will be happy to learn that we have a generator on-site to power the essentials. Thank you again for the feedback, hope to see you again.

Brooklyn Manor
Elize D - Mar 2023
Overall rating
Cleanliness
5/5
Service
3/5
Location
5/5
Safety
5/5
Value for money
5/5
Elize D
With partner

Baie lekker! Mooi en netjies!

Was 'n vinnig kuier, maar was baie mooi en lekker!

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Very nice! Nice and neat!

Was a quick visit, but was very beautiful and nice!

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Brooklyn Manor 's response

Dag Elize, baie dankie vir u wonderlike terugvoer, ons waardeer dit onsettend baie. Ons hoop om u terug te sien binnekort.

Brooklyn Manor
Griet V - Oct 2023
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
3/5
Griet V
On business

Pragtige tuin, lieflike huis, lekker kamer, vriendelike staf.

Gerieflik, skoon, pragtig.

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Beautiful garden, lovely house, nice room, friendly staff.

Comfortable, clean, beautiful.

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Brooklyn Manor 's response

Goeiedag Griet

Baie dankie vir die positiewe kommentaar, ons waardeer dit baie.

Ons hoop om julle binnekort weer te sien.

Brooklyn Manor
Gerna H - Jun 2023
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Gerna H
With partner

Netjies, stil en rustige omgewing.

Gerieflike groot kamer. Rustige atmosfeer. Goeie ligging.

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Neat, quiet and peaceful environment.

Comfortable large room. Calm atmosphere. Good location.

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Brooklyn Manor 's response

Dagse Gerna, baie dankie vir die positiewe kommentaar, ons waardeer dit.

Brooklyn Manor
Henda S - Sep 2023
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
3/5
Henda S
With partner

Vriendelike ontvangs en diens.

Pragtige tuin en geriewe.

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Friendly reception and service.

Beautiful garden and facilities.

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Brooklyn Manor 's response

Goeiedag Henda

Baie dankie vir die positiewe terugvoer, ons waardeer dit baie.

Brooklyn Manor
Anonymous Guest - Apr 2023
Overall rating
Cleanliness
3/5
Service
3/5
Location
5/5
Safety
5/5
Value for money
3/5
Anonymous Guest
With partner

Area outside room is unkempt. Old potted plants with dead flowers in next room e.g.

We paid for 2 nights and on the 2nd night there were not even water bottles in the room again like the first night. As with loadshedding, you can't even make coffee early when we wanted to go out.

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Marilette B - Feb 2023
Overall rating
Cleanliness
1/5
Service
2/5
Location
5/5
Safety
5/5
Value for money
1/5
Marilette B

Baie onaangename ervaring.

Kameruitleg glad nie volgens fotovoorstelling nie, lyk of meubels op laaste minuut ingeskuif is. Slegs een gemakstoel in die kamer. Kamer ruik bedompig en na muf. Binnegordyne plastiek en vuil. Bedlamp teen muur buite werking.

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Very unpleasant experience.

Room layout not at all according to photo representation, furniture seems to have been moved in at the last minute. Only one easy chair in the room. Room smells stuffy and musty. Interior curtains plastic and dirty. Bedside lamp on wall out of order.

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Brooklyn Manor 's response

Goeie dag Marilette, baie dankie vir u terugvoer. Dankie ook vir die baie positiewe kommentaar omtrent die Ligging en die Sekuriteit. Sekuriteit is vir ons uiters belangrik. Dankie ook vir die punte van kommer wat u uitgewys het. Ons laat altyd ons staff en bestuur kwaliteit kontrole doen op die eenhede. U kommentaar is deurgestuur na 'housekeeping' sodat hulle ondersoek kan instel. Ons ondervind regtig baie positiewe kommentaar omtrent hierdie spesifieke eenheid, dus neem ons u opmerkings met baie erns op. Baie dankie.

Brooklyn Manor
Hanna J - Aug 2023
Overall rating
Cleanliness
3/5
Service
1/5
Location
3/5
Safety
3/5
Value for money
1/5
Hanna J
On business

Nie goeie waarde vir die prys wat betaal is nie.

Onvriendelike diens, geen krag en warm water nie, geen koffiegeriewe en melk in kamers nie.

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Not good value for the price paid.

Unfriendly service, no power and hot water, no coffee facilities and milk in rooms.

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Brooklyn Manor 's response

Goeie dag Hanna, dankie vir u terugvoer. Ons volg onmiddelik op met die skoonmaak span om hulle terugvoer ook te kry. Ons het 4 solar geysers op die perseel, dus is warm water amper nooit 'n probleem nie. Het u dit opgeneem met een van die personeel op die perseel. Ons het ook kragopwekkers op die perseel, wat sekere hoof gedeeltes van die perseel krag van voorsien, ongelukkig is beurtkrag 'n frustrasie vir ons almal. Alle kamers word ook voorsien met koffie, tee en melk. Die melk word in die yskas in u kamer gestoor. Ons vra ook ons gaste om asb ten alle tye na die personeel op die perseel uitreik sou enigiets nie in die kamer wees nie, ons help altyd graag.

U sal hopelik gesien het dat ons ook komplimentêre stil water in u in u kamer gelos het. Ek vertrou dit was in orde. Dankie weereens vir die terugvoer.

Brooklyn Manor
Dirk J - Mar 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Dirk J
Family with teenagers

Rustige atmosfeer.

Baie netjiese huis wat dateer uit die vorige eeu. Baie rustige omgewing met vriendelike personeel. Kamers is baie netjies en voldoen het aan ons behoeftes voldoen.

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Calm atmosphere.

Very neat house dating from the last century. Very peaceful environment with friendly staff. Rooms are very neat and met our needs.

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Brooklyn Manor 's response

Good day Dirk, thank you so much for this amazing feedback, we really do appreciate it!
Kom kuier gou weer. Groete.

Brooklyn Manor
Adrien T - Mar 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Adrien T
Family with young children

Ons het lekker gebly!

Hulle het baie moeite gedoen om ons twee-jarige te akkommodeer.

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We had a great stay!

They went to great lengths to accommodate our two year old.

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Brooklyn Manor 's response

Thank you so much for this amazing feedback, we really appreciate it! We are always happy to go out of our way to accommodate our guests and their needs.

Brooklyn Manor
Marizelle V - Jul 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Marizelle V
Family with young children

Baie vriendelik, skoon en genoeg spasie vir my hele gesin.

Daar is genoeg spasie vir kinders om van hul energie ontslae te raak. Die kamers is skoon en bied ook genoeg spasie vir groter gesinne. Ons sal weer by Brooklyn Manor bespreek.

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Very friendly, clean and enough space for my whole family.

There is enough space for children to get rid of their energy. The rooms are clean and also offer enough space for larger families. We will book at Brooklyn Manor again.

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Brooklyn Manor 's response

Goeie dag Marizelle, baie dankie vir die positiewe terugvoer en die mooi woorde, ons waardeer dit opreg. Ons sien uit om jou weer te verwelkom.

Brooklyn Manor
Yolanda T - Apr 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Yolanda T
Family with young children

Uitstekende verblyf, 10 uit 10.

Uitstekend, Brooklyn Manor het ons verwagtinge oortref. Pragtige tuin, mooiste kamers met duursame beddegoed.

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Excellent stay, 10 out of 10.

Excellent, Brooklyn Manor exceeded our expectations. Beautiful garden, nicest rooms with durable bedding.

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Brooklyn Manor 's response

Hi Yolanda, thank you so much for this amazing feedback, we really appreciate it!
Dankie.

Brooklyn Manor
Jakobus Johannes K - Mar 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
5/5
Jakobus Johannes K
Family with young children

Skoon, stil, heerlike atmosfeer, fantastiese diens.

Pragtig gebou, lieflike tuin, stil en rustig! Baie goeie diens!

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Clean, quiet, lovely atmosphere, fantastic service.

Beautiful building, lovely garden, quiet and peaceful! Very good service!

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Brooklyn Manor 's response

Thank you so much for this amazing feedback, we really appreciate it! Hope to see you back soon.

Thank you/Dankie!

Brooklyn Manor
Andriette S - Apr 2022
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
5/5
Andriette S
On business

Baie mooi plek.

Vriendelike diens. Rustige omgewing. Baie mooi plekkie. Met als wat jy nodig het.

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Very nice place.

Friendly service. Quiet environment. Very nice place. With everything you need.

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Brooklyn Manor 's response

Hi Andriëtte,

Thank you so much for this wonderful feedback, we really appreciate it. Hope to see you back soon.

Thank you.

Brooklyn Manor
Linda P - Mar 2022
Overall rating
Cleanliness
4/5
Service
3/5
Location
5/5
Safety
5/5
Value for money
4/5
Linda P
With partner

Aangenaam.

Baie sentrale ligging.

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Pleasant.

Very central location.

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Pieter V - Jun 2022
Overall rating
Cleanliness
3/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
3/5
Pieter V
With partner

Goed.

Dankie dat 'n ander kamer voorsien is, aangesien my vrou nie kan trappe klim nie. Ongelukkig was die kamer nie op standaard nie. Geen warm water in die badkamer se wasbak nie. Mikrogolf is nie mooi skoon nie. Die TV werk nie. Ons het betaal vir 'n luukse kamer, maar die een wat ons gekry het in ruil was nie so goed nie. My fout oor de trappe - het nie met bespreking nie daaraan gedink.

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Well.

Thank you for providing another room as my wife cannot climb stairs. Unfortunately the room was not up to standard. No hot water in the bathroom sink. Microwave is not very clean. The TV doesn't work. We paid for a deluxe room but the one we got in return was not that good. My mistake about the stairs - didn't think of that when booking.

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Brooklyn Manor 's response

Hi Pieter, baie dankie vir die terugvoer. Dankie vir die 5 uit 5 sterre gegee vir die ligging en sekuriteit. Ons is jammer om te verneem oor die eenheid wat nie op standaard was nie. Die bestuur doen altyd kwaliteit kontrole voor aankoms, dus sal ons dit bespreek met die span aan diens. Ons vra altyd dat ons gaste ons in kennis stel onmiddelik indien daar iets is wat onder ons aandag gebring moet word, sodat ons dadelik en op die perseel kan regstel. Dankie Pieter.

Brooklyn Manor
Louis F - Sep 2022
Overall rating
Cleanliness
3/5
Service
2/5
Location
4/5
Safety
3/5
Value for money
3/5
Louis F
With partner

Nie wat ek verwag het nie.

Die gastehuis het baie meer potensiaal en kan mens sien dat die eienaars nie moeite doen met onderhoud ens. nie. Alles is dated.

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Not what I expected.

The guest house has much more potential and one can see that the owners do not bother with maintenance etc. not. Everything is dated.

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Brooklyn Manor 's response

Goeie dag Louis, baie dankie dat jy my oproep geneem het. Soos genoem is dit vir ons uiters belangrik om te verstaan waar ons moet en kan verbeter. Soos per jou terugvoer was daar sekere aspekte wat nie duidelik aan jou gekommunikeer was nie soos bv. die ontbyt opset, tye en so meer. Ons sal seker maak die span fokus op die kommunikasie en dat dit voldoende is.

Baie dankie vir die komplimente omtrent die gebou self en die tuine, en so ook die ligging van Brooklyn Manor. Ons waardeer dit.

Brooklyn Manor
Jacques B - Dec 2022
Overall rating
Cleanliness
2/5
Service
1/5
Location
3/5
Safety
3/5
Value for money
1/5
Jacques B
On business

Not what was expected!

No aircon, etc.

Brooklyn Manor 's response

Good day Jacques, thank you for your feedback. Please note that we try and be as transparent as possible when it comes to our room amenities and on-site facilities. Therefore please do in future book the room type that is most convenient for your needs. We did provide you with an additional fan in the room, there is also sufficient heating in all rooms. Thank you.

Brooklyn Manor
Dirk O - Jun 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Dirk O
With partner

Lieflike ou dubbelverdiepinghuis, so mooi ingerig!

Ons sal beslis weer by Brooklyn Manor tuisgaan wanneer ons weer in Pretoria verblyf benodig. Die beddens het heerlik geslaap! Memory het ons baie vriendelik en behulpsaam ontvang en is belis 'n aanwins vir die gastehuis.

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Lovely old double storey house, so nicely decorated!

We will definitely stay at Brooklyn Manor again when we need accommodation in Pretoria again. The beds slept great! Memory received us very kindly and helpfully and is definitely an asset to the guest house.

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Johannes Jp M - May 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Johannes Jp M
With partner

Slegs oornag.

Oornag ná 'n kuier in die Kaap. Plek is baie skoon en rustig. Beddegoed was mooi skoon.

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Overnight only.

Overnight after a visit in the Cape. Place is very clean and quiet. Bedding was pretty clean.

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Ann C - May 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Ann C
On business

Brooklyn Manor is uniek en ek het 'n rustigheid beleef was verfrissend is.

Die hele atmosfeer is rustig en outentiek. Die grootste kompliment wat ek kan gee is die matras wat op die bed gebruik word is van baie hoë standaard. Ek sal beslis weer daar bly.

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Brooklyn Manor is unique and I experienced a tranquility that was refreshing.

The whole atmosphere is calm and authentic. The biggest compliment I can give is the mattress used on the bed is of a very high standard. I would definitely stay there again.

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Magda V - Apr 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Magda V
With partner

Rustig.

Ons is vriendelik ontvang en die kamer was ruim en netjies. Pragtige tuin.

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Restful.

We were kindly received and the room was spacious and tidy. Beautiful garden.

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Marika V - Mar 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Marika V
With partner

Baie netjies, skoon en rustig.

Baie dankie vir die aand se rustigheid, dit was baie aangenaam.

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Very neat, clean and peaceful.

Thank you very much for the evening's tranquility, it was very pleasant.

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Rouvé D - Mar 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Rouvé D
With partner

Baie gerieflike oorslaap op pad na die O.R. Tambo Lughawe die volgende oggend.

Ons was onder die indruk dat die verblyf bed en ontbyt ingesluit het, maar moes uitvind dit was net 'n bed. Teen die afslagprys was dit steeds waarde vir geld.

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Very comfortable overnight stay on the way to the O.R. Tambo Airport the next morning.

We were under the impression that the accommodation included bed and breakfast, but found out it was just a bed. At the discounted price it was still value for money.

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Louis B - Feb 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Louis B
With partner

Aangename plek om te bly.

Vriendelikke ontvangs, pragtige kamer en gastehuis.

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Pleasant place to stay.

Friendly reception, beautiful room and guest house.

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Brooklyn Manor 's response

Goeie dag Louis, baie dankie vir die wonderlike terugvoer. Ons waardeer dit onsettend baie, hoop om julle gou weer te sien. Dankie.

Brooklyn Manor
Pieter B - Sep 2021
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
5/5
Pieter B
Individual traveller

Aangename omgewing, stil en rustig.

Kamer was gerieflik en skoon, en met die inboek was dit bitter vinnig gewees, geen lang gewag nie. Terrein waar gastehuis geleë is, is netjies, skoon en skep 'n kalm en rustige atmosfeer.

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Pleasant surroundings, quiet and peaceful.

The room was comfortable and clean, and the check-in was very quick, no long wait. Site where guest house is located is neat, clean and creates a calm and peaceful atmosphere.

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Brooklyn Manor 's response

Pieter, thank you so much for this amazing feedback, we really appreciate it! Hope to see you back soon.

Brooklyn Manor
Steve C - Jun 2021
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
5/5
Steve C
Family with teenagers

Neat, clean accomodation but breakfasts are very expensive

The accommodation was very comfortable, neat and clean. There were a few small issues like the one globe in the bedside light was not working and the shower rose needed attention. They were offering a 40% discount which made the stay very affordable. At that price I would definitely stay there again. I got the feeling that they didn't encourage guests to have breakfast there because they charge R 150 per person for breakfast. That is exorbitant!

Raymandi V - Apr 2021
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
5/5
Raymandi V
With partner

Baie mooi, veilig en privaat.

Stortkop kort vervanging by kamer 4, maar die res van die plek is netjies en mooi instandgehou. Sal definitief weer daar boek in die toekoms.

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Very nice, safe and private.

Shower head needs replacing at room 4, but the rest of the place is neat and nicely maintained. Will definitely book there again in the future.

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Michelle M - Jan 2021
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Michelle M
With partner

Gerieflike oornagverblyf.

Gerieflike, netjies en skoon akkommodasie in Brooklyn, naby universiteit, winkels en restaurante. Baie rustig en stil. Vriendelike ontvangs en veilige parkering.

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Comfortable overnight accommodation.

Comfortable, neat and clean accommodation in Brooklyn, close to university, shops and restaurants. Very calm and quiet. Friendly reception and safe parking.

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Brooklyn Manor 's response

Good day Michelle, thank you so much for this lovely feedback, we appreciate it. Hope to see you back soon.

Brooklyn Manor
Peter D - Jul 2021
Overall rating
Cleanliness
5/5
Service
4/5
Location
4/5
Safety
5/5
Value for money
4/5
Peter D
With partner

Aangenaam, warm en gesellig. Dankie.

Ons het nie gesukkel om Brooklyn Manor op te spoor nie. Dit was 'n warm ontvangs en baie gasvry. Die beddens was snoesig en die badkamer skoon en gerieflik so ook die res van die gastehuis. Baie dankie vir jul vriendelike diens.

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Pleasant, warm and cozy. Thank you.

We had no trouble locating Brooklyn Manor. It was a warm welcome and very hospitable. The beds were cozy and the bathroom clean and comfortable as was the rest of the guest house. Thank you very much for your friendly service.

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Burnie N - Apr 2021
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
4/5
Value for money
4/5
Burnie N
With partner

Voorwaar 'n aangename verrassing!

Die gebou se argitektuur en meublement verwys na 'n vergete vorige era, maar die diens en fasiliteite onderskryf vandag se moderne standaarde en verwagtinge as dit kom by luuksheid, privaatheid en gerief. Dit was voorwaar lekker om hier te kon oorbly. Die feit dat hierdie instansie bereid is om sy prys te laat sak in swaar ekonomiese tye sal definitief my aanbeveling kry en verder ondersteuning in die toekoms.

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A pleasant surprise indeed!

The building's architecture and furnishings refer to a forgotten past era, but the service and facilities endorse today's modern standards and expectations when it comes to luxury, privacy and comfort. It was really nice to be able to stay here. The fact that this institution is willing to drop its price in tough economic times will definitely get my recommendation and further support in the future.

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Linette N - Apr 2021
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Linette N
With partner

Baie mooi - so lekker gebly!

Brooklyn Manor - Wow! Dit was regtig iets besonders om hier tuis te gaan en sal werklik aanbeveel word!

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Very beautiful - such a nice stay!

Brooklyn Manor - Wow! It was really something special to stay here and would really recommend!

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Suretha D - Mar 2021
Overall rating
Cleanliness
4/5
Service
2/5
Location
5/5
Safety
5/5
Value for money
2/5
Suretha D
With partner

Nie ingenome nie.

Daar is gesê daar is 'n stort wat nie die geval was nie, net handstortkop. Gordyne in badkamer skyn deur op die courtyard waar jy in die bad moet staan en stort. Televisie is al die ou SABC-kanale. Matras van die bed is ook al verby sy tyd.

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Not pleased.

Was told there was a shower which was not the case, only hand held shower head. Curtains in the bathroom shine through onto the courtyard where you have to stand in the bath and shower. Television is all the old SABC channels. Mattress of the bed is also past its time.

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Brooklyn Manor 's response

Hi Suretha, vertrou dit gaan goed. Baie dankie vir die terugvoer. Let asb dat ons alle terugvoer met erns opneem en dat ons deurlopend ons diens en produk wil verbeter.

Ons sal beslis kyk na die stort en gordyne soos genoem, ons het nog nooit in die verlede enige probleme hiermee gehad nie en ook geen gas het dit aan ons genoem of negatiewe terugvoer hieromtrent gebied nie.

Met betrekking tot die kanale. Ons het Open View in al die eenhede, wat menigde kanale insluit onderandere Fliek, Musiek, Afrikaans en Kinder kanale. Ons het ook Supersport en ander kanale in die "lounge" area wat vrylik beskikbaar is vir almal.

Weereens dankie vir die terugvoer.

Brooklyn Manor
Johan L - Feb 2021
Overall rating
Cleanliness
2/5
Service
3/5
Location
4/5
Safety
4/5
Value for money
3/5
Johan L

Ons was baie teleurgesteld met Brooklyn Manour.

Ek maak baie gebruik van die webblad se diens maar is nie baie gelukkig met die laaste gastehuis nie. Eerstens het ons nie die kamer gekry wat ons bespreek het nie aangesien daar blykbaar 'n gesin met kinders was wat die kamer nodig gehad het. Dit was met ons bespreek en my vrou het 'n toegewing gemaak aangesien hulle gesê het hulle sal 'n ander plan maak. 'n Ekstra bed is toe in ons kamer ingedra en my gevoel is dat hulle dit net sowel vir die gesin met kinders kon doen. Tweedens was dit baie ongerieflik om toe na die boonste verdieping toe geskuif te word aangesien my vrou 'n beseerde knie het. Derdens laat die kamer veel te wense oor aangesien dit nie baie skoon was nie. Daar was baie stof op verskeie areas in die kamer en badkamer. Ek verwag nie wonderwerke nie, maar hierdie was nie 'n goeie ervaring nie. Ek vertrou om spoedig van jul te hoor. Groete. Johan.

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We were very disappointed with Brooklyn Manour.

I make a lot of use of the website's service but am not very happy with the last guest house. First, we didn't get the room we booked as there was apparently a family with children who needed the room. This was discussed with us and my wife made a concession as they said they would make another plan. An extra bed was then carried into our room and my feeling is that they might as well have done it for the family with children. Secondly, it was very inconvenient to then be moved to the upper floor as my wife has an injured knee. Thirdly, the room leaves a lot to be desired as it was not very clean. There was a lot of dust in various areas in the room and bathroom. I don't expect miracles, but this was not a good experience. I hope to hear from you soon. Regards. Johan.

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Brooklyn Manor 's response

Hi Johan, baie dankie vir jou terugvoer. Ek's jammer om te hoor oor julle negatiewe ervaring, ons probeer altyd die beste produk en diens lewer. Met aankoms het ons die ander kamer opsie vir jou vrou gegee, wat ook 'n groter badkamer het met 'n bad en 'n stort. Sy het ons laat verstaan dit is 100% in die haak en dat daar nie probleme is nie.
Ons het ander grondeenhede ook beskikbaar gehad, dus sou ons daardie opsies ook vir haar gewys het indien sy genoem het sy't probleme met haar knieg. Weereens daar was geensins kommunikasie van haar kant af nie en sy was gelukkig met die opsie wat vir haar gegee was. Dus kan ons nie die ongelukkigheid verstaan nie.
Dankie vir die positiewe kommentaar en 'review' oor die ligging en sekuriteit, ons waardeer dit!

Brooklyn Manor
Gert S - Oct 2020
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Gert S
With partner

Rustig

Atmosfeer is fantasties

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Restful

Atmosphere is fantastic

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Brooklyn Manor 's response

Good day Gert, thank you so much for this wonderful feedback. We hope to see you back soon.

Brooklyn Manor
Raynier M - Nov 2020
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Raynier M
With partner

Daar was ’n misverstand met aankoms, maar daar is groot om verskoning gevra en selfs ’n bottel wyn gegee.

Ons het dit baie geniet. Swembad skoon, kamers skoon, netjies en sal enige tyd weer gaan.

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There was a misunderstanding on arrival, but they apologized profusely and even gave a bottle of wine.

We enjoyed it very much. Pool clean, rooms clean, tidy and would go again anytime.

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Brooklyn Manor 's response

Good day Raynier, thank you so much for this amazing feedback. You are always welcome back.

Brooklyn Manor
Renae B - Oct 2020
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Renae B
Family with young children

Baie mooi huis en tuin. Vriendelike ontvangs.

Calvin en Ashley het uit hulle pad gegaan om ons te akkommodeer.

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Very nice house and garden. Friendly reception.

Calvin and Ashley went out of their way to accommodate us.

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Brooklyn Manor 's response

Good day Renae, thank you so much for this amazing feedback. We hope to see you back soon.

Brooklyn Manor
Willa H - Dec 2020
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
5/5
Willa H
With partner

Tradisionele gastehuis met ’n ongelooflike mooi tuin.

Ruim, gerieflike kamers. Pragtige swembad en tuin om van te droom.

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Traditional guest house with an incredibly beautiful garden.

Spacious, comfortable rooms. Beautiful pool and garden to dream of.

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Brooklyn Manor 's response

Good day Willem, thank you so much for this amazing feedback. We hope to see you back soon.

Brooklyn Manor
Hannes C - Nov 2020
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Hannes C
With partner

Ouwêreld met luukse afwerking.

'n Baie ou gebou, baie netjies gerestoureer en omskep. Hier en daar is daar klein tekens waar instandhouding nodig is, maar dit doen geen afbreek aan die oorbly nie. Alhoewel ons nie ontbyt geniet het nie, klink R150 per kop nogal rof. Kamers het lugreëling of dakwaaier nodig vir die warm nagte. Die tafelwaaier doen nie die ding nie en is lawaaierig en hinderlik. Behalwe vir die water wat afgesny was, buite beheer van die lodge, was ons oorbly baie aangenaam.

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Old world with luxury finish.

A very old building, very neatly restored and converted. Here and there there are small signs where maintenance is needed, but this does not detract from the rest. Although we did not enjoy breakfast, R150 per head sounds quite rough. Rooms need air conditioning or ceiling fan for the hot nights. The table fan does not do the job and is noisy and intrusive. Apart from the water being cut off, beyond the control of the lodge, our stay was very pleasant.

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Brooklyn Manor 's response

Good day Hannes, thank you for this great feedback. Thank you for your understanding, you've been great and you are always welcome back.

Brooklyn Manor
Heloise W - Nov 2020
Overall rating
Cleanliness
4/5
Service
3/5
Location
3/5
Safety
4/5
Value for money
3/5
Heloise W
With partner

Oornag in Pretoria om inkopies te doen.

Die kamers is nie baie privaat nie en goed in gerig nie. Daar was nie eens bedkassies nie en moes spesiaal versoek om genoeg koffie, melk en suiker te kry vir 2 persone vir twee keer se drink. Die atmosfeer was ook nie baie stil nie met ander gaste wat tot laat aand buite gesels het binne hoorafstand van ons kamer en ander gaste wat tussen 1 en 2 am tuisgekom het en maklik vir 'n uur lank kliphard gesels het. Die plek het soos 'n kommune gevoel sonder enige privaatheid. Ontvangs was vriendelik maar het nie ons ingelig oor die mootlikheid van ontbyt of enige ander drankies wat 'n mens kon bestel het.

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Overnight in Pretoria to do some shopping.

The rooms are not very private and well appointed. There were not even bedside tables and had to request specially to get enough coffee, milk and sugar for 2 people for two drinks. The atmosphere wasn't very quiet either with other guests chatting outside until late at night within earshot of our room and other guests coming home between 1 and 2am and easily talking loudly for an hour. The place felt like a commune without any privacy. Reception was friendly but did not inform us about the possibility of breakfast or any other drinks that one could have ordered.

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Brooklyn Manor 's response

Good day Heloise, thank you so much for this amazing feedback. We hope to see you back soon!

Brooklyn Manor
Delni R - Nov 2020
Overall rating
Cleanliness
3/5
Service
1/5
Location
3/5
Safety
5/5
Value for money
1/5
Delni R
With partner

Swak kliëntediens.

Ons het geen warmwater gehad a.g.v ‘n kragprobleem in die area. Dit was glad nie met ons bespreek nie of gekommunikeer nie. Ons het van vêr gereis en dit was baie ongerieflik. Sou met liefde elders gaan oorslaap het as hulle ons laatweet het van die probleem. Matte in die kamer het ook ‘n stank gehad.

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Poor customer service.

We had no hot water due to a power problem in the area. This was not discussed or communicated with us at all. We traveled from afar and it was very inconvenient. Would have happily stayed elsewhere if they had let us know about the problem. Carpets in the room also had a smell.

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Brooklyn Manor 's response

Hi Delni, dankie vir jou terugvoer. Soos bespreek op die dag, het ons als gedoen in ons vermoë om julle bytestaan. Ongelukkig is externe faktore soos krag onderbreukings buite ons beheer, en dis ongelukkig iets wat alle instansies mee sukkel. Jy sal bly wees om te hoor dat ons wel 2 x generators op die perseël het wat hopenlik 'n verskil sal maak. Hoop ons kry die geleentheid om julle weer te sien en ons goeie produk en diens uitebeeld.

Brooklyn Manor
Vic F - Nov 2020
Overall rating
Cleanliness
2/5
Service
2/5
Location
3/5
Safety
3/5
Value for money
2/5
Vic F
Individual traveller

Ek het baie meer verwag.

Kon vir seker skoner gewees het vir 'n 4 ster. Teleurgesteld in die mould in die stort. 4 gloeilampe uit. Waaier se voetstuk foutief. Al my besittings was rondgeskuif tydens die skoonmaak. The 1st rule of housekeeping is that you never move the guest's belongings. Twee keer hulp benodig en kon niemand vind op die terrein om te help. Geen kluis in kamer en dit is 'n 4 ster-vereiste. Selfs met 40% afslag was dit nie waarde vir geld.

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I expected much more.

Could have been cleaner for a 4 star for sure. Disappointed in the mold in the shower. 4 bulbs out. Fan base faulty. All my belongings were moved around during the cleaning. The 1st rule of housekeeping is that you never move the guest's belongings. Needed help twice and couldn't find anyone on site to help. No safe in room and this is a 4 star requirement. Even with 40% off it was not value for money.

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Brooklyn Manor 's response

Hi Zelda, baie dankie vir jou terugvoer. Ons is jammer om hierdie terugvoer te ontvang, want op die perseel was jy hoogs gelukkig met akkommodasie en baie dankbaar. Ons vra weereens omverskoning vir die items wat effens rondgeskuif was, die dames probeer maar altyd die kamers netjies hou en hulle bedoeling was goed. Jy sal bly wees om te hoor dat daar menigde verbeteringe aan die kamers aangebring was in die laaste ruk, dus hoop ons jou weer te sien. Dankie.

Brooklyn Manor
Mariét S - Feb 2018
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Mariét S
Family with young children

Voel of mens by die huis is.

Voel of mens by die huis is, kos was ook baie lekker. Net ek en my baba was daar en dit het baie goed gewerk met 'n klein baba.

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Feels like you are at home.

Feels like you are at home, food was also very tasty. Just my baby and I were there and it worked very well with a small baby.

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Brooklyn Manor 's response

Good day Mariét, thank you so much for this wonderful feedback. We hope to see you back soon.

Brooklyn Manor
Waldo K - Feb 2016
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
4/5
Waldo K
Individual traveller

Die ligging is reg en diens vriendelik.

Ek was in PTA vir 'n wedloop by Phobians en het lekker gebly. Ek het die ontbyt gemis, maar kans gekry om na die wedloop nog vinnig te stort voordat ek uitgeboek het.

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The location is right and service friendly.

I was in PTA for a race at Phobians and had a great stay. I missed the breakfast, but got a chance to take a quick shower after the race before checking out.

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From
From R 1 105
per night (sleeps 2)
From
R 1 105
per night (sleeps 2)
Make a Booking
  • Free cancellation up to 1 week before your stay!
  • Capacity: 16 people
  • All ages welcome
  • Check-in: 14:00 to 20:00
    Check-out: 10:00
  • Address: 323 Anderson Street, Brooklyn, Pretoria, 0181, Gauteng
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAAca5c4c8ac779009ab5cef94a9431fcb3382a3b7891b4a28625e2724c69df0075f6c37f49cd7b6362241957c5c768cdd53f05?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R1 105 per night (sleeps 2) 61 5 1 5 323 Anderson Street Brooklyn 0181 Gauteng 021 201 8900 14:00-20:00 10:00 -25.763659 28.245769