Successfully reported
+26

Buffalo House @ Bankenkloof Private Game Reserve

2 reviews
Self Catering

Review Summary

3.9 out of 5from 2 reviews for Buffalo House @ Bankenkloof Private Game Reserve
Cleanliness
5.0/5
Service
3.0/5
Location
4.5/5
Safety
4.0/5
Value for money
3.0/5
Shaun T - May 2023
Overall rating
Cleanliness
5/5
Service
1/5
Location
4/5
Safety
3/5
Value for money
1/5
Shaun T
Large group

Ons was soos kinders behandel deur die eienaar en hulle het ons verskriklik onwelkom laat voel.

Ons naweek was veronderstel om 'n oorslaap te wees saam met familie wat kom kuier het van die Kaap af en 'n gesellige braai die Saterdag saam met familie in die omliggende area. Ons het ons planne dudelik deurgegee die eerste dag na die bespreking bevestig is en ons het geen e-pos terug ontvang van enige besware nie. Die Vrydag was daar weer WhatsApps heen-en-weer gestuur waar dit duidelik gemaak was dat dit eintlik 'n probleem was. Ons het voorgestel om dit eerder te kanselleer, die eienaar het bevestig ons bly by die reëlings. Met aankoms was ons laat weet dat iemand 19h00 sal kom "incheck" - dit was duidelik 'n "head count". Ons het met aankoms baie onwelkom gevoel en eerder besluit om alles te kanselleer en mekaar eerder vir brunch te ontmoet in die stad. Die Saterdagaand het ons 'n klein braai gehou aangesien die mense daar moet slaap, rondom 18h00 het iemand wel kom draai om 'n vinnige "head count"te vat. Ons het ook besluit om huiswaarts te gaan voor 21h00 en ongelukkig moes ons familie van die Kaap die laaste aand alleen oorbly. Ons was behandel soos tieners wat uit is om iemand se plek te verwoes! Ons sal die plek vir geen iemand aanbeveel nie alleenlik oor hoe ons behandel was. Die plek self het so baie potensiaal vir familievakansies, maar dis duidelik dat die eienaars eerder net vir 'n klomp jagters wil voorsiening maak.

This review is being shown in its original language.
Translate to English.

We were treated like children by the owner and they made us feel terribly unwelcome.

Our weekend was supposed to be a sleepover with family who came to visit from the Cape and a cozy braai on Saturday with family in the surrounding area. We communicated our plans promptly the first day after the booking was confirmed and we received no email back of any objections. On Friday, WhatsApps were sent back and forth again, where it was made clear that it was actually a problem. We proposed to cancel it instead, the owner confirmed we are sticking to the arrangements. On arrival we were informed that someone would come to "check in" at 19h00 - it was clearly a "head count". We felt very unwelcome on arrival and decided to cancel everything and maybe meet for brunch in the city. On Saturday evening we held a small braai as the people had to sleep there, around 18h00 someone did come around to take a quick "head count". We also decided to go home before 21h00 and unfortunately, our family from the Cape had to stay alone on the last night. We were treated like teenagers out to ruin someone's place! We would not recommend the place to anyone just because of how we were treated. The place itself has so much potential for family holidays but it is clear that the owners only want to cater for a bunch of hunters.

This review has been automatically translated using Google.
View original in Afrikaans.

Buffalo House @ Bankenkloof Private Game Reserve 's response

Liewe Shaun,
Ons verstaan ​​wel jou teleurstelling om nie jou familiereünie by ons gastehuis te kan aanbied nie.

Ons fasiliteite is ongelukkig beperk tot ons gaste wat bly.

Ons is ook spyt dat ons nie die geleentheid gehad het om jou tydens jou verblyf te ontmoet nie.

Ons waardeer die privaatheid van ons gaste en voer die Buffels en wild elke middag met sononder om ons gaste die geleentheid te gee om die Bosveld te ervaar.

Vriendelike groete,

Buffalo House @ Bankenkloof Private Game Reserve
Colette H - Jul 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Colette H
Large group

Gauteng lockdown wegbreek.

Heerlik, gemaklik, vriendelik en mooi. Dankie. Dit was lekker.

This review is being shown in its original language.
Translate to English.

Gauteng lockdown break away.

Lovely, comfortable, friendly and beautiful. Thank you. It was nice.

This review has been automatically translated using Google.
View original in Afrikaans.

Get a Quote
book
From
From R 7 600
per night, for 10 ppl
2 reviews
Make a Booking
SECURE PAYMENT VIA
TRAVELGROUND.COM
From
R 7 600
per night, for 10 ppl
Make a Booking
  • Capacity: 10 people
  • All ages welcome
  • Check-in: 14:00 to 18:00
    Check-out: 10:00
  • Address: Off the R25, Klipkop Farm, Pretoria, 0050, Gauteng
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAAd4e5dc3c889c7c3c4b81225f973c75203e978601b2cc14119924fedd317ead60df5bfd53f394cd6eaa5e343ed3584b6007f9?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R7 600 per night, for 10 ppl 2 5 1 4 Off the R25 Klipkop Farm 0050 Gauteng 021 201 8900 14:00-18:00 10:00 -25.916334777307 28.494281090461