Buffalo Park Lodge
Review Summary
Marius D - Oct 2023
Overall rating
Perfek vir 'n werk-oorslaap.
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Perfect for a work sleepover.
Friendly welcome. The room was beautifully clean and tidy with everything one would need for an overnight stay. I had a nice meal at the restaurant and it was very convenient. They will definitely see me again!
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Buffalo Park Lodge 's response
Goeie More Marius,
Ons waardeer jou positiewe terugvoer.
Dit maak ons trots dat ons gaste ervaar waarvoor ons so hard werk.
Daar is geen beter terugvoer as n gas wat ons weer sal besoek nie.
Sien jou gou weer!
Groete
Lizl Pottas
Annamarie J - Jul 2024
Overall rating
Sien sterre
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We had a nice stay, sorry for the staff who smoked weed in front of us and the smell entered our room. It was also not the room I saw in the pictures. And the lights from the street shone directly into our bedroom window all night, no black out curtains.
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Buffalo Park Lodge 's response
Goeie dag Annamarie,
Dankie vir jou resensie.
Ons sal onmiddellik veranderinge aan die gordyne in daardie kamer doen. Niemand het al voorheen dit aan ons genoem nie. Ons kan verstaan dat dit 'n irritasie kan wees.
Die mense wat dagga gerook het, is nie ons personeel nie. Dit is studente wat karre was in die parkeerarea vir 'n ekstra inkomste. Hulle is nie moeilikheidmakers nie en pla nie gewoonlik my gaste met hulle persoonlike gewoontes nie. Ons sal wel dit met hulle bespreek sodat toekomstige kliënte nie dieselfde ondervind nie.
Rakende die kamer wat nie dieselfde as die foto gelyk het nie, partykeer verleng kliënte wat klaar ingeboek het hulle verblyf en dan moet ons aanpassings maak op ons sisteem. Ons vra om verskoning vir die ongerief wat dit veroorsaak het.
Dankie vir jou terugvoering. Dit is belangrik vir ons om te weet hoe ons gaste hulle verblyf by ons ondervind het.
Vriendelike groete
Lizl
Hluphi M - Mar 2022
Overall rating
Best customer care.
Cor M - May 2022
Overall rating
Daar was nie iets fout met die kuier nie, maar vir R1600 per nag verwag mens veel meer!
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There was nothing wrong with the visit, but for R1600 per night you expect much more!
Comparing it to other places, value for money is the big issue. We were two adults and a 9 year old child and had to share one towel. Other guests we spoke to also had to share a towel. The place looks old and neglected and the mattress may be older than me. Don't want to disparage the place, but definitely won't be staying there again.
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Buffalo Park Lodge 's response
Geate Cor
Baie dankie vir jou terugvoering oor ons instansie. Enige resensie, positief of negatief, neem ons baie ernstig op.
Daar moes meer as een stel handdoeke in julle kamer gewees het. Dit is 'n fout aan ons kant en vra omverskoning daarvoor.
Ek is jammer dat ons plek in jou opinie oud en verwaarloos voorkom. Ons respekteer jou opinie rondom dit, maar voel nie dieselfde daaroor nie. Ons is baie trots op ons instansie en hoe dit vertoon. Ons sal wel gaan kyk waar ons nog kan verbeter in die spesifieke kamer waarin julle gebly het. Ons sal ook na die matras gaan kyk soos voorgestel.
Ten opsigte van die prys is ons reg in die mark vir ons omgewing.
Ons behou ons 3-ster gradering en dit word elke jaar hersien deur die ,"Tourism Grading Council of South Africa".
Ons hier by Buffalo is spyt dat jy nie die ervaring gehad het soos verwag nie.
Vriendelike Groete
Lizl Pottas
Bestuurder.
Alida V - Jun 2021
Overall rating
Alles was baie lekker, van kos tot slaapplek.
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Everything was very nice, from food to accommodation.
It was a nice experience.
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Natashja T - Dec 2021
Overall rating
Netjiese, veilige en lekker oornagstop met vriendelike mense.
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Neat, safe and nice overnight stop with friendly people.
See stars.
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Buffalo Park Lodge 's response
Hi Natashja,
Dankie vir die mooi resensie.
Vriendelike Groete
Lizl
- Free cancellation up to 24 hours before your stay!
- Capacity: 46 people
- All ages welcome
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Check-in: 14:00 to 18:00
Check-out: 10:00 - Address: 59 Molopo Road, Golfview, Mafikeng, 2745, North West