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Camelopardalis - Bush Retreat

2 reviews
Self Catering

Review Summary

3 out of 5from 2 reviews for Camelopardalis - Bush Retreat
Cleanliness
4.5/5
Service
2.5/5
Location
2.5/5
Safety
3.0/5
Value for money
2.5/5
Lanie K - Sep 2024
Overall rating
Cleanliness
4/5
Service
4/5
Location
3/5
Safety
3/5
Value for money
3/5
Lanie K
Family with teenagers

Ontspannend, in die bos tussen die diere daar waar jou siel kan rus.

Het die swembad en boma baie geniet. Dit sal baie help as daar 'n wasmasjien is. En die kussings is vreeslik hard. Daar kort snackbakkies vir buite. Verder is alles baie netjies en gerieflik ingerig.

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Relaxing, in the forest among the animals where your soul can rest.

Really enjoyed the pool and boma. It will help a lot if there is a washing machine. And the pillows are terribly hard. There is a lack of snack trays for outside. Furthermore, everything is very neatly and comfortably furnished.

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View original in Afrikaans.

Joop S - Apr 2024
Overall rating
Cleanliness
5/5
Service
1/5
Location
2/5
Safety
3/5
Value for money
2/5
Joop S
With partner

Unpleasant.

Front stagger door is falling out of its frame, bathroom door gets stuck all the time, electricity trips all the time, no units are loaded for air conditioning unless you ask for it and then only enough is provided for one day.

Camelopardalis - Bush Retreat 's response

Good day Joop.

We are sorry to hear that you had a bad experience.

We did, however, act by dispatching our maintenance team who attended to the issues as soon as the following morning. The stacker door did not fall out of the frame, it was just somewhat hard to open and was rectified.

The barn door slipped off the rail and was also fixed by our team.

There was an electrical trip as the fridge’s compressor unfortunately gave up on the day of your arrival. This issue has been attended to as well.

With regards to the air-con units, it was stated that we do have a prepaid loading system for air-conditioning prior to arrival. All information and the app details are provided in our welcome letter.

There is a full security beam running across the veranda with passives in every room and the living area, as well as a panic alarm that is connected to the security company that acts immediately in cases of emergency. Perhaps you can share thoughts as to how we can improve the security?

The house is situated just over 1 km from the river on an over stand with plenty of trees, away from neighbours.

We do apologise that this had to happen during your stay and thank you very much for your feedback, we truly appreciate it.

With all issues reported and repaired we now look forward; we apologise once more.

May you have a blessed day further.

Camelopardalis - Bush Retreat
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From R 2 100
per night (sleeps 6)
2 reviews
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  • Capacity: 6 people
  • All ages welcome
  • Check-in: 14:00 to 22:00
    Check-out: 10:00
  • Address: 1341 Kameelperd Avenue, Marloth Park, 1321, Mpumalanga
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https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAAdc6e3e59b105fd759db922c1b6035b922c45251a0bd3bbb2a6bb0a6987db851804bac8df917b7077be23d1746510ed259e4f?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R2 100 per night (sleeps 6) 2 5 1 3 1341 Kameelperd Avenue Marloth Park 1321 Mpumalanga 021 201 8900 14:00-22:00 10:00 -25.3491447 31.7678737