Candy's Lodge
Review Summary
Petro V - Oct 2024
Overall rating
Peaceful, quiet and clean!
Candy's Lodge 's response
Hi Petro
Thank you so much for your wonderful review! We look forward to hosting you and your family again soon. I’m very blessed with my staff.
Kind regards, Anne and the Candy’s team
Lindy O - Feb 2024
Overall rating
Peace and quiet. Lovely staff and hosts. Most beautiful place on Vaal Oewer.
Candy's Lodge 's response
Hi Lindy, many thanks for your wonderful review, and I'm so glad you enjoyed yourselves. I am very blessed with my staff. We hope to see you again soon. Kind regards, Anne and the Candy's team.
Maleho Jafta O - Feb 2024
Overall rating
Lovely place.
Candy's Lodge 's response
Dear Maleho
Thank you so much for your lovely review. We look forward to hosting you again soon! Kind regards from Candy's team.
Rofhiwa R - Dec 2024
Overall rating
Amazingly great.
Candy's Lodge 's response
Hi Rofhiwa
Thank you so much for your wonderful review! We look forward to hosting you and your family again soon. Please like and follow my Facebook page (@candyslodge) as we often put out specials.
Kind regards, Anne and the Candy’s team
Linda O - Feb 2024
Overall rating
Uiters teleurstellend vir die prys wat ons betaal het.
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Extremely disappointing for the price we paid.
Stone paths are uneven and difficult to walk on. The Executive Suite did not meet safety requirements. There are no railings on the stairs and the tiles on the stairs to the bathroom are smooth. The living room was set up for extra sleeping space, although we were only 3 people and there were two rooms (without wardrobes). There was no television.
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Candy's Lodge 's response
Hi Linda
Many thanks for your review and I'm so sorry for your bad experience. Sadly we are not wheelchair/walker friendly and have never claimed to be. You said that you mentioned in your enquiry that you had your 87 year old mother with you who uses a walker, but I can find no record of that. I also advertise on my website that the rooms do not have TV in them, but there are TVs in the pubs. I have offered you a free weekend for when you don't have your mother with you, and when you refused, I did refund you.
Kind regards
Anne
Professor Adriaan S - Dec 2023
Overall rating
Very nice.
Candy's Lodge 's response
Dear Adriaan,
Thank you for such a wonderful review. We look forward to hosting you again soon! Kind regards, Candy's team.
Joseph M - Apr 2023
Overall rating
Good.
Rikesh R - Jun 2023
Overall rating
Never again at this place from this past weekend's experience.
Read moreCandy's Lodge 's response
Dear Rikesh.
We value your review and take full notice of your grievance. I would have expected you to come immediately and address the issue directly, and we could have handled it there and then and made your experience enjoyable or we would have come up with another solution to have made you happy.
We are sorry that you have had a bad experience. We have double-checked the shower drain, and it is fully functional.
As for the cleanliness part, we do make sure that our place is clean and once again express our sincere apology that this was not to your satisfaction.
Also, our place is rustic, and we are in the process of upgrading after we had to endure the closure during Covid. Often, guests mix the rustic or older finishes with it being not clean.
Nonetheless, we value your input and will strive to be better and keep our doors open so we can keep our staff employed.
Thank you
Haroon Emam
Candys lodge Vaaloewer
Corne H - Oct 2023
Overall rating
Baie vuil met beperkte geriewe.
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Very dirty with limited facilities.
Grill very dirty, could not grill on it. Fridge not very clean either. Limited kitchenware.
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Candy's Lodge 's response
Hi Corne
Thank you for your honest review and my apologies for the condition you found the lodge in. I have just had to take the lodge back from someone who had signed a rental agreement for 18 months, as well as a sale agreement, and who ended up not paying me. I was shocked by the condition of the place as well, but already in the process of getting our beautiful lodge back to the condition it was before. Next time you book, I will be offering you a discount for all the discomfort you endured.
Kind regards
Anne
Michelle D - Mar 2022
Overall rating
Very homely!
Candy's Lodge 's response
Hi Michelle
Thank you so much for your lovely review. We look forward to hosting you again soon!
Kind regards
Candy's team
Lindie R - Feb 2022
Overall rating
Lekker gekuier en baie vriendelike personeel. Hele paar visse ook gevang!
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Nice visit and very friendly staff. Caught quite a few fish too!
People with trawlers or a large rig for fishing will not be able to fish comfortably inside Candy's Lodge itself, but rather on the shore outside the lodge. That's just because you can't park the trawler at your fishing site. There is parking nearby but you will have to carry everything in. Lapa 3's bathroom was a bit awkward with steps and little space but for a weekend away it won't bother so much. We enjoyed our weekend and had a great time fishing. Thanks to Anne and her brother and greetings to little Princess Daisy the woof.
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Candy's Lodge 's response
Dear Lindie
Many thanks for your review, and for your honesty. I will give Princess Daisy a hug from you! We look forward to hosting you and your family again soon.
Kind regards
Anne and the Candy's Lodge team.
Regina B - Jan 2022
Overall rating
Tuine en omgewing regtig netjies. Personeel baie vriendelik en behulpsaam.
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Gardens and surroundings really neat. Staff very friendly and helpful.
Just think they could really pay some attention to the log cabins, the bathrooms are a problem, very outdated, need some upgrading. Otherwise we had a really nice stay, my husband also suggested to Allan about extra shelf for kitchen area.
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Graeme M - Mar 2022
Overall rating
Well situated getaway weekend.
Janine G - Apr 2022
Overall rating
Comfortable.
Theunis V - Oct 2022
Overall rating
Lekker, omdat ons nie maklik gepla word deur goed nie, maar ongerieflik a.g.v. 'n paar redes.
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Nice, because we are not easily bothered by things, but inconvenient because a few reasons.
When we got there, we were comfortably received. When we did get into the room the dishes on the shelves were dirty, oily and unpleasant. Even the dish rack on which we had to pack the clean dishes was dirty and needed to be washed. There was no sponge, just a ball of steel wool which was terribly dirty and we had to go and ask for a sponge. The knife stuff is minimal. One sharp knife, one wine glass. And one set of normal cutlery per person. No tongs, no spatula, nothing to physically cook food with in the pan except a fork. The stove plate provided only works on one plate and takes an awful long time to heat up. The pictures of the lodge and what it really looks like can be seductive. It is significantly more dated than the photos. And very small.
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Candy's Lodge 's response
Good day Theunis, Thank you for your honest review. We are sorry that you had such an experience and we are attending to the issues mentioned with immediate effect. As a gesture of goodwill we offer you a discounted stay on your next visit and will most certainly look forward to hosting you.
Kind regards, Haroon Management.
Lunette M - Dec 2021
Overall rating
Rustige atmosfeer, naby aan natuurskoon.
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Peaceful atmosphere, close to nature.
Have a great time. Vaaloewer has everything you are looking for. Even a supermarket on site. Candy gives excellent customer service.
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Hajiera M - Aug 2021
Overall rating
Wonderful stay during these challenging times.
Candy's Lodge 's response
Hi Hajiera
Thank you so much for your lovely review, and we look forward to your next visit.
Kind regards,
Anne and the Candy's Lodge-team
John V - Sep 2021
Overall rating
Great and peaceful.
Candy's Lodge 's response
Thank you for your wonderful review. We look forward to hosting you and your family again soon.
Wendy M - Dec 2021
Overall rating
Had fun, though there was electricity problems the whole Saturday afternoon and Sunday morning.
Jeannette M - Apr 2021
Overall rating
Very pleasant stay.
Read moreJohan F - Feb 2021
Overall rating
Baie rustig en skoon en grasperke is baie netjies.
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Very quiet and clean and lawns are very neat.
We were received very kindly and taken to our unit where everything worked and was neat and clean. Staff were very friendly and helpful. We recommend the restaurant, food was very good, staff at bar very friendly. Would definitely recommend.
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Candy's Lodge 's response
Thank you so much for your lovely review Johan, and we hope to see you again soon.
Kind regards
Anne and the Candy’s Lodge team
Eurika D - Aug 2021
Overall rating
Lekker vir 'n kort naweek wegbreek.
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Nice for a short weekend getaway.
We were close to the river, the accommodation was neat. The owners were very friendly.
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Candy's Lodge 's response
Hi Eurika,
Many thanks for your kind review. We look forward to hosting you again soon.
Kind regards,
Anne and the Candy's Lodge team
Natasha A - Dec 2021
Overall rating
Aaklig.
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Horrible.
Available cutlery is dirty. My husband took a plate off the shelf to use but couldn't because there was still grease stuck to the bottom of the plate. Knives, forks dirty and container they are in was full of dust and crumbs. The windows of the unit are dirty and bathroom also dirty. Could see that the toilet is still dirty as well as the shower. It is difficult to prepare food (spreading sandwiches or just scooping up food - no work surfaces) and washing dishes as there are no facilities such as a kitchen in unit (no sink). I think it is not possible to be self-sufficient in unity. Additionally, we were unable to use the restaurant facilities as we were told on arrival that there was a group of 34 people they were catering for for breakfast and lunch but the restaurant would be closed to our other guests. I mean, what's going to happen to them to offer 2 extra guests if we want to eat too - after all, we're paying for it. The unit also needs attention, wood rots and you can see the house needs attention. Later we were asked if we wanted to move to another unit further away from the noise and we wanted to, but were then told we couldn't because there were people coming into that particular unit the day we were leaving. So the unit was empty just because they didn't want to clean it when we went out because they cater for their 34 guests - they are too busy. We couldn't sleep at all because there are people visiting our unit all the time day and night, talking, bumping or knocking against the unit and there are people moving around us all the time - all the time. We had no privacy. I feel the owner could have let us know about this group of people who booked the resort and whether we were still interested in staying there. The lodge did not consider us at all, we are also paying customers.
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Deon S - Sep 2021
Overall rating
Teleurstellend.
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Disappointing.
The reception very friendly and sincere. The lodge was chosen because there were activities that were recommended, which was however the biggest disappointment of the weekend. Boats and jet skis make fishing impossible and are a constant nuisance from as early as six thirty in the morning until seven in the evening. Refrigerator doesn't get cold and the shower's water stank so much that it was also quite unpleasant. Equipment definitely needs maintenance.
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Candy's Lodge 's response
Hi Deon
Many thanks for your review, and I'm so sorry you were disappointed. As per our verbal conversation about the excessive boats on the water, unfortunately, your weekend was the one weekend per year that all the boats were out due to the first official opening of the river since the Covid hit. I did send you a WhatsApp asking you to join in the festivities. I have since taken this matter up with the boat club and am awaiting a reply. As for the quality of our water, we have our own water reticulation plant in our village due to the fact we are too far away from town for them to lay pipes. Unfortunately, we fall under Emfuleni Municipality which is currently under administration due to corruption, and very rarely they don't have the money to pay for chemicals for the water, and when this happens we band together as a town and raise the funds to buy the chemicals ourselves. We can count ourselves very lucky that we are on a part of the river which is not affected by the sewerage problem that is found above the barrage. Our Ratepayer's association is in constant battle with the municipality over the state of our water, but I guess once again, we can count ourselves lucky we have water.
Kind regards
Anne
Georgina N - Feb 2021
Overall rating
Ver van als. Nie ’n aangename reuk in cabin nie.
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Far from als. Not a pleasant smell in cabin.
Not very clean and tidy. Bathroom not cleaned well, there was a musty smell in the cabin. Far from pool and river. Sheets had marks on them. No pre-inspection is done. Only if the place is left. Als is picked off and counted. As if one were a thief. Why wasn't it done on arrival too.
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Candy's Lodge 's response
I would like to apologize for your bad experience at Candy's Lodge in February.
I must say I was surprised to receive this review, as all our reviews since I have done the upgrade, bar none, have been fantastic.
I sent you a welcome message on WhatsApp. If you had just sent me a message asking me to come and see the state of the cabin I could have done something about it immediately. Please be assured that my manager goes through every unit on the morning before the guest arrives, and checks that everything is in order before he sanitizes the unit. He says that he never received a complaint from you either. Unfortunately, due to past experiences, we do have to check everything before the guest is refunded their deposit if they paid in cash, which can make one feel uncomfortable.
With regards to the distance between the cabin and the water frontage, I do advertise that the distance is 100 m in my advertising, and I also gave you a number for a gate that you can phone and the gate will open up, that you can drive down into the water frontage if you have too much to carry.
Christopher L - Nov 2020
Overall rating
Baie lekker gekuier saam die locals wat na die Wharf pub toe gaan.
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Very nice time with the locals who go to the Wharf pub.
Very quiet and peaceful place. Can turn off when you are there. Can also go fishing and have a nice beer at the Wharf pub.
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Anita J - Dec 2020
Overall rating
Personeel vriendelik en behulpsaam.
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Staff friendly and helpful.
Fishing area very wooded and boats pass close to shore all day. The kitchen is not well equipped. Maintenance not up to standard.
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- Capacity: 44 people
- All ages welcome
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Check-in: 14:00 to 19:00
Check-out: 11:00 - Address: 2 River Street, Vaaloewer, 1911, Gauteng