Castello Guest House
Review Summary
Marelé M - Jan 2024
Overall rating
Amazing, clean and safe.
Herman D - Sep 2023
Overall rating
Baie goed.
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Very good.
My spouse was in Rosepark Hospital for surgery. I stayed at Castello Guest House. Very pleasant.
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Castello Guest House 's response
Good day Herman, thank you for your message. We hope to see you with us again.
Annelize D - Jul 2023
Overall rating
Baie netjies, skoon en wat vir my uitstaan is dat die gastehuis skoon en vars ruik!
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Very neat, clean and what stands out to me is that the guest house smells clean and fresh!
The receptionist is very friendly and helpful, a great asset to the guest house. Furthermore, it is very neat and clean. Rooms comfortable with electric blankets and tasteful. All that was inconvenient for me were the sports channels and that 201 or 210 are not available, especially now with the tennis and rugby. But other than that I would recommend Castello for sure!
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Dawie T - May 2024
Overall rating
Rustig, mooi en gerieflik.
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Quiet, beautiful and comfortable.
We enjoyed our stay there. It's conveniently close to everything and a home to come back to after a long day.
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Rikus R - Jan 2024
Overall rating
Verblyf was aangenaam sonder enige verrassings.
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Stay was pleasant without any surprises.
Nice stay, thank you, everything was good.
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Monique V - Jul 2024
Overall rating
Netjies.
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Tidy.
Neat accommodation, but parking is a problem. There are 7 parking spaces for all the guests. Both nights there was not enough parking.
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Castello Guest House 's response
Good afternoon, Mrs. Monique.
Thank you for the feedback. We will bring it to the attention of management.
Kind regards,
Castello Guesthouse
Maggie
Henk T - Jul 2024
Overall rating
Mooiste gastehuis.
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Most beautiful guest house.
Most beautiful guest house and friendly staff. The guest house is really just badly located. Could barely sleep, lots of dogs barking and next to a very busy road. Rooms are beautiful and nicely furnished.
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Castello Guest House 's response
Good day, Henk.
Thank you for the feedback. We will bring it to the attention of management. Kind regards, Castello Guesthouse Maggie
Paul E - Mar 2024
Overall rating
Castello will not see us again!
Willie J V - May 2023
Overall rating
Fantasties.
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Fantastic.
Would stay there again anytime.
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Heinrich L - May 2023
Overall rating
Very comfortable and warming, WiFi was explicit.
Gerda E - May 2023
Overall rating
Ons het baie lekker gebly.
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We had a very nice stay.
Rooms very nice clean and comfortable. We had a wonderful stay. Parking place a bit small if there are many vehicles.
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Heinrich L - Mar 2023
Overall rating
Uitstekende verblyf.
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Excellent stay.
Best guest house, service and accommodation excellent.
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Herman D - Feb 2023
Overall rating
Sal definitief weer van Castello gebruik maak en ook aanbeveel.
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Will definitely use Castello again and also recommend.
Good service, very tidy, well located and good value for money.
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Herman D - Mar 2023
Overall rating
Baie netjies, goeie diens en waarde vir geld.
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Very tidy, good service and value for money.
Will definitely use them again as well as recommend.
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Odette D - May 2023
Overall rating
Kamer was skoon en netjies.
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Room was clean and tidy.
Would love to know where all the rooms are when I booked, felt like I was going to be left far behind. They spray perfume in the room when they clean, it was a bit strong, they can spray less. Room was nice and cozy and beds slept great. Asked to buy extra milk and water, none available and had to go out to buy at gas station. Otherwise they were accommodating and friendly. Have fun.
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Castello Guest House 's response
Goeie dag Odette,
Baie dankie vir die komentaar, sal beslis die nodige veranderinge maak.
Hoop ons sien U hul weer.
Groete
Castello Guesthouse
Jurie J - Mar 2023
Overall rating
Lekker plek.
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Nice place.
Castello is a peaceful and hospitable place with very friendly staff. We enjoyed it.
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Jacobus M - Mar 2023
Overall rating
Gerieflik en skoon en netjies.
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Comfortable and clean and tidy.
Will use their facilities again.
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Elouise V - Aug 2023
Overall rating
Pragtig, skoon en netjies. Handdoeke net verskriklik klein, groot genoeg vir 'n kind.
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Beautiful, clean and tidy. Towels just awfully small, big enough for a child.
Couldn't get anyone to open the gate when we had to drive at 6 o'clock the next morning. Had to go back later to return remote. Otherwise perfect.
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Castello Guest House 's response
Good day Elouise.
Please accept our apologies for your experience with us. We care about your stay and will ensure to make the necessary improvements.
Johann S - Jul 2022
Overall rating
Huis weg van die huis.
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Home away from home.
Very neat, clean and friendly service.
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Hendre J - Jun 2022
Overall rating
Heerlike oornagverblyf in Bloem.
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Great overnight stay in Bloem.
Was very comfortable and was received very kindly. Rooms were beautiful and value for money it definitely was.
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Andries H - Feb 2022
Overall rating
Goeie diens.
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Good service.
I arrived after hours and was warmly welcomed.
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Castello Guest House 's response
Good day, Andries
Thank you for your heartfelt review.
We are looking forward to welcoming you again!
Kind Regards
Castello Guesthouse
Annelize B - May 2022
Overall rating
Heerlike, rustige omgewing.
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Lovely, peaceful environment.
It was a pleasant experience. Staff is very friendly, and the rooms were very neat and clean.
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Castello Guest House 's response
Dear Annelize,
Thank you for your great review.
We hope to see you as soon.
Take care.
Olwethu K - Oct 2022
Overall rating
Lovely stay.
Frans V - Apr 2022
Overall rating
Aangename ondervinding.
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Pleasant experience.
We enjoyed staying there. Will recommend to friends and family.
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Castello Guest House 's response
Good afternoon Frans, we are pleased that you enjoyed your stay here at our fine establishment and we hope too see you again.
Kind Regards,
Ridgemill
Brett B - Jan 2022
Overall rating
Very comfortable accommodation, conveniently located.
Castello Guest House 's response
Dear Brett,
Thank you for your great review!
We are looking forward to accommodating you again.
Keep well.
Ubre D - Jan 2022
Overall rating
Ons het tuis gevoel.
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We felt at home.
Very good service. We checked out and were barely a km away when they called us to say we forgot something there. 10/10.
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Cordelia V - Mar 2022
Overall rating
It was amazing.
Castello Guest House 's response
Good morning, Cordelia
We are pleased that you enjoyed your stay with us!
Hope to see you again soon.
Kind Regards
Theralyn
Andanette C - Sep 2022
Overall rating
Netjiese oornag-akkommodasie.
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Neat overnight accommodation.
The family room was neat, the bathroom will need some updating. Bath's base is made of plastic and has a long crack. Bathroom was very cramped.
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Gerda E - Nov 2021
Overall rating
Sal beslis aanbeveel. Baie skoon en netjies.
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Would definitely recommend. Very clean and tidy.
Rooms very clean and tidy. Will definitely stay there again.
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Phieke V - Nov 2021
Overall rating
Netjies, skoon en veilig. Lekker naby aan Rosepark Hospitaal.
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Neat, clean and safe. Very close to Rosepark Hospital.
The only negative comment - we stayed in room no. 1 slept. The large steel entrance gate was in operation from very early on and was quite disturbing. I assume from personnel reporting for duty. Maybe then consider your smaller gate with magnet system.
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Castello Guest House 's response
Baie dankie vir u terugvoering ons sal definitief aandag skenk aan die geraas van die hek. Ons hoop om binnekort weer van u te sien.
Groete
Chantal
Elizabeth C - Aug 2021
Overall rating
Very accommodating and great customer service.
Read moreJaco B - Aug 2021
Overall rating
Voel soos huis.
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Feels like home.
Thank you very much. Appreciate.
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Ashley W - Jul 2021
Overall rating
Dit was 'n verrassende ervaring, baie meer soos 'n boetiekhotel as 'n gastehuis.
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It was a surprising experience, much more like a boutique hotel than a guest house.
Friendly reception, room was painfully neat, receptionist showed us everything and made recommendations for dinner. Parking very safe and well located near the highway.
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Deon D - May 2021
Overall rating
Uiters gerieflike slaap geriewe en baie goeie lugging naby die N1.
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Extremely comfortable sleeping facilities and very good location near the N1.
Neat, safe parking and friendly service.
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Castello Guest House 's response
Thank you for the lovely review, Deon!
We are looking forward to your next visit with us again.
Regards,
Castello Guesthouse
Pinnie V - May 2021
Overall rating
So lekker skoon en netjiese plek.
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Such a nice clean and tidy place.
Will stay with them again for sure.
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Castello Guest House 's response
Your lovely review warms our hearts during this cold weather.
We are looking forward to your next stay with us!
Regards,
Castello Guesthouse
Cornelius M - May 2021
Overall rating
Absoluut waarde vir geld!
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Absolutely value for money!
See stars.
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Linda F - Jan 2021
Overall rating
Sien sterre.
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See stars.
Clean, tidy and well located. Near restaurants. Very friendly staff.
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Castello Guest House 's response
Thank you so much for the Compliment. We believe in great Customer service. Hope to see you soon!!!
Juan B - Apr 2021
Overall rating
Puik.
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Great.
Very friendly welcome, neat, clean and very helpful. Secure parking inside the premises. The rooms are thoroughly cleaned and personal property is safe.
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Castello Guest House 's response
We are glad that you enjoyed your stay with us, Juan!
Hope to welcome you with our friendliness, again soon.
Regards
Castello Guesthouse
Marie Z - Aug 2021
Overall rating
Uitstekende diens, net jammer oor die kondome wat verkoop word in die voorportaal.
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Excellent service, only pity about the condoms sold in the lobby.
Very nice and tidy guest house. The service was friendly, but the condoms sold don't make it feel like a 4-star establishment.
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Castello Guest House 's response
Dear Marie,
Thank you so much for your review.
We sincerely apologize if the display of the condoms has brought any discomfort.
We have taken it up with management and removed them from the vending.
We looking forward to accommodating soon.
Take care and stay safe.
Tsikane M - Dec 2020
Overall rating
Excellent
Nico V - Oct 2020
Overall rating
Baie gerieflik!
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Very convenient!
Friendly, professional, good value for money, and perfect for any rider.
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Trudie B - Aug 2020
Overall rating
Al het ons net een nag oorgebly was dit die moeite werd.
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Even though we only stayed one night it was worth it.
Will definitely stay there again. Near Hospital and shopping center.
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Zadia L - Nov 2020
Overall rating
Home away from home and we will go back to Castello anytime.
Jan D - Jan 2020
Overall rating
Great stay.
Philippe P - Nov 2019
Overall rating
Skoon, netjies, veilig.
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Clean, neat, safe.
Recommended for people who have to report to Rosepark Hospital early in the morning.
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Marlize P - Oct 2019
Overall rating
Baie netjies en baie skoon.
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Very neat and very clean.
Thank you. We slept well and it is nice and quiet. Not a lot of people making noise around you.
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Patricia V - Mar 2019
Overall rating
Ongelooflik.
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Unbelievable.
Everything you could ask for is there. Thanks, had an amazing stay!
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Castello Guest House 's response
Goeie dag Patricia,
Baie dankie vir die positiewe terugvoer. Dit word waardeer
Groete,
Castello Bestuur
Sonja S - Sep 2019
Overall rating
Silwerskoon, vars en uitstekend geleë.
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Silver clean, fresh and excellently located.
Thank you very much. First time staying. Very well located, comfortable and spic-en-span.
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Michelle S - Aug 2018
Overall rating
Het baie lekker gebly. Skoon en baie netjies.
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Had a great stay. Clean and very tidy.
Very stylish and neat rooms.
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Castello Guest House 's response
Goeie dag Michelle,
Baie dankie vir u terug. Ons waardeer dit baie om van ons gaste terug te hoor.
Ons hoop om u weer by ons te akkommodeer.
Groete,
Jeannette
Lindie M - Jun 2018
Overall rating
Netjies gerieflik en naby Rosepark.
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Neat, comfortable and close to Rosepark.
Very neat little place. Felt quite at home. Electric blanket made me feel right at home (can't go without mine in winter).
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Castello Guest House 's response
Goeie dag Mev Lindie,
Baie dankie vir u mooi resensie. Ons hier by Castello probeer altyd om ons gaste tuis te laat voel. Ek is baie bly die elektriese kombers het u daai bietjie meer gemaklik laat voel.
Ons hoop om u weer te sien.
Mooi aand vir u.
Groete,
Jeannette
Frikkie B - May 2018
Overall rating
Gerieflik, netjies en sentraal geleë, met trappe op na kamers.
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Comfortable, neat and centrally located, with stairs up to rooms.
Comfortable, neat room. Friendly reception in English. Would just like to mention that there are steps to the room for older people who have to carry up luggage.
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Castello Guest House 's response
Goeie dag
Dankie vir die terugvoering, Blanche.
Soos genoem op die webtuiste, is ons personeel altyd beskikbaar om te help met enige bagasie veral waar die trappe betrokke is.
Ons hoop om u weer by ons te sien, vir 'n volgende kuier. Vra ook asseblief vir ons ontvangs om vir u 'n kamer op die grond vloer te gee, indien dit beskikbaar is, wat definitief meer gerieflik sal wees en dat u nie sukkel met trappe klim nie.
Vriendelike groete
Castello Bestuur
Richardt J - Jan 2018
Overall rating
Luxurious room.
Anonymous Guest - Sep 2018
Overall rating
It wasn't the best guest house, but it wasn't the worst either. If I had to choose one word, average.
Our reception was professional but not very warm or friendly. The rooms were very nice, clean and comfortable. Unfortunately, the entire upstairs smelled of smoke, right up to my room (one of the guests clearly smoked inside the house). There is too little parking.
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Renier S - Jul 2018
Overall rating
Die ligging van Castello was goed vir wat ons wou doen en die personeel was vriendelik.
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The location of Castello was good for what we wanted to do and the staff were friendly.
Castello's management only needs to make sure that rooms are ready for the number of guests sleeping in a room. For example, our room only had one bath towel and only one hot chocolate package, while there are two of us. The same was for the other room where there were also two persons. There was e.g. no coffee in the room.
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Castello Guest House 's response
Good day Renier,
Thank you for your feedback on our facilities. I already engaged my staff to find out why you did not have enough hot chocolate or towels in the room. We normally have filter coffee with plungers in the rooms as a standard and then add hot chocolate as an extra treat for our guests. The filter coffee is located in the tin provided with the plunger. Please accept my apology for this inconvenience caused as this is not our standard we try to be as excellent as possible to make our guests stay as comfortable as possible.
Kindest regards.
Salomon P - Apr 2017
Overall rating
Gerieflik aangename verblyf.
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Comfortable pleasant stay.
Pleasant, safe destination. Take away breakfast was just a big let down for the price.
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Castello Guest House 's response
Goeie dag Salomon
Ek is bly julle het aangename verblyf gehad. Ek sal julle graag wil kontak rakende die ontbyt pakkie wat julle ontvang het vir die oggend. Ek sal so spoedig moontlik met julle in kontak tree rakende hierdie opmerking.
Weereens dankie dat julle Castello gekies het.
Eddie O - Jul 2017
Overall rating
Gerieflik, netjies en baie goed geleë met vriendelike personeel.
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Comfortable, neat, very good location and friendly staff.
Good value for money, very neat and safe. Double room is a bit small, but well furnished. Just two issues: couldn't get the air conditioning to work. I had to give staff member a wake-up call early at 06:00 to open the gate because there was no key pad in sight. I suppose is for security reasons, but what if you have to be at the hospital bay 06:00?
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Anonymous Guest - Apr 2017
Overall rating
Tidy
I would not recommend for families to stay but definitely more suitable for couples.
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Anonymous Guest - Apr 2017
Overall rating
Value for money.
Just too little parking within the premises.
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Lelanie V - Jun 2016
Overall rating
Uitstekend.
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Excellent.
Clean and pleasant accommodation.
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Castello Guest House 's response
Ons waardeer u terugvpering baie.
Ons doen ons bes om ons gaste te laat tuis voel.
Nick C - Jan 2016
Overall rating
Geen klagtes.
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No complaints.
Very satisfactory for a one-night stopover in Bloem on the way home. Conveniently close to the N1 highway.
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Castello Guest House 's response
Baie Dankie dat u Castello gebruik het vir u verblyf.
Hoop om u gou weer by ons te sien.
Voorspoed vir die nuwe jaar.
Roy H - Jul 2016
Overall rating
Comfortable and enjoyable.
Castello Guest House 's response
Good Day Mr. Roy
Thank you very much for your review.
I will look into better our directions on the website.
Kindest Regards,
Jeannette
Anonymous Guest - Mar 2016
Overall rating
Perfect overnight place that offers more than the normal overnight places.
Beautiful clean accommodation that offers everything you need to have a great rest.
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Lizelle S - Oct 2015
Overall rating
Skoon, veilige en gemaklike verblyf. Vriendelike personeel.
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Clean, safe and comfortable accommodation. Friendly staff.
Very friendly staff and clean accommodation.
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Castello Guest House 's response
Ons gaste is vir ons baie belangrik.
Ons hoop om julle weer te sien.
Linda P - Apr 2015
Overall rating
Gesellige, netjiese atmosfeer wat jou tuis laat voel.
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Cozy, neat atmosphere that makes you feel at home.
Friendly service, tidy room and tastefully prepared breakfast and dinner.
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Castello Guest House 's response
Baie dankie, ons waardeer dit regtig baie.
Peter F - Oct 2014
Overall rating
Lekker oornag verblyf.
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Nice overnight stay.
The room was neat and well maintained. The breakfast is very tasty and well prepared as well as the fact that it is made for the time that suits the visiting guest.
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Castello Guest House 's response
Thank you so very much.
I hope to see at Castello again.
- Free cancellation up to 1 week before your stay!
- Capacity: 22 people
- All ages welcome
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Check-in: 14:00 to 18:00
Check-out: 10:00 - Address: 67 Castelyn Drive, Bloemfontein, 9301, Free State