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Chakas Cove 28

2 reviews
Self Catering

Review Summary

4.7 out of 5from 2 reviews for Chakas Cove 28
Cleanliness
5.0/5
Service
4.0/5
Location
5.0/5
Safety
5.0/5
Value for money
4.5/5
Hazel M - Oct 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Hazel M
With friends

A total breeze.

The unit was clean and right at the beach, which is what we wanted. My friends were extremely happy with the unit and its location.

Chakas Cove 28 's response

Thank you for leaving a lovely review. We hope to see you again soon. Kind regards, Dayle from Ballito Accommodation

Chakas Cove 28
Anabel V - Jan 2024
Overall rating
Cleanliness
5/5
Service
3/5
Location
5/5
Safety
5/5
Value for money
4/5
Anabel V
Family with young children

Excellent holiday, the area is awesome and close to all amenities.

The location is excellent, right by the tidal pools and close to all amenities. The unit needs a bit of an upgrade and could do with at a minimum a tumble dryer and dishwasher. We did however experience challenges with Ballito Accommodation, who manages the unit on behalf of the owner. They are friendly but extremely disorganised and can cause a lot of frustration. They need to up their game and organise themselves.

Chakas Cove 28 's response

Thank you for taking the time to share your feedback with us, Anabel. We appreciate your positive comments about our excellent location, near the tidal pools and amenities. Your insights are valuable to us, and we take your suggestions for improvements seriously.

Regarding your concerns about the facilities, we understand the importance of a comfortable stay. We're actively considering ways to enhance the amenities, which may include introducing a tumble dryer and dishwasher. Your input helps us focus on areas needing improvement, and we're committed to making necessary upgrades for our guests' experience.

We sincerely apologise for the issues you experienced with our management team. Your feedback on their organisation and efficiency is vital for us to address any shortcomings. We will be revising our internal processes to ensure smoother coordination and efficient service. Rest assured, we're dedicated to improving this aspect and appreciate your patience during your stay.

We value your business and hope to welcome you back, providing a more positive experience that reflects our high standards. If you have any further concerns or suggestions, please contact us. We appreciate your honesty and look forward to better serving you in the future.

Best regards,
Ballito Accommodation

Chakas Cove 28
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From R 1 800
per night (sleeps 6)
2 reviews
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  • Capacity: 6 people
  • All ages welcome
  • Check-in: 14:00 to 17:00
    Check-out: 10:00
  • Address: Chakas Cove, 43 Ocean Drive, Shaka's Rock, 4399, KwaZulu-Natal
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAAae681ab47dfc9bde295771f94184e18e42567237cf0f4f9a4d14471745a0dfb19026657d94699b167a03b77e8788bfc171b0?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R1 800 per night (sleeps 6) 2 5 1 5 Chakas Cove 43 Ocean Drive 4399 KwaZulu-Natal 021 201 8900 14:00-17:00 10:00 -29.5143702 31.2309119
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