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Chancellors Court Guesthouse

Guest House

Review Summary

3.8 out of 5from 31 reviews for Chancellors Court Guesthouse
Cleanliness
3.2/5
Service
3.7/5
Location
4.4/5
Safety
4.0/5
Value for money
3.6/5
Jennifer L - Apr 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Jennifer L

Short getaway for the rugby but will go back for sure.

We were very surprised at how neat and clean the rooms were, the staff was so friendly and excellent service we received and so helpful. We were a family of 6 people and will for sure visit again. Thank you for your hospitality.

Christo K - Dec 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Christo K
With partner

Waarde vir geld.

Goed vir een aand se oorslaap na jou bestemming. Baie netjies.

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Value for money.

Good for one night's layover to your destination. Very neat.

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Cheslyn S - Aug 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Cheslyn S
With partner

Beautiful guesthouse.

This was probably the best guesthouse I've rented that gave me home-feels. Affordable, private and clean. Everything we needed e.g. fridge, microwave etc. was there and nobody bothered us. Someone came to clean every day. However, I would've wanted them to let people know beforehand that they're reconstructing or fixing the pool "as I was told" so we couldn't access the pool. However, the setting is beautiful for this price I would recommend this guesthouse to anybody.

Chancellors Court Guesthouse 's response

Dear Cheslyn, thank you so much for your support.
Chancellors Court team apologizes for the inconvenience that we had with the pool issue.

Chancellors Court Guesthouse
Derek K - Aug 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Derek K
Family with teenagers

Baie aangename ervaring en alles was soos belowe op webtuiste.

Uitstekende oorslaap gewees.

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Very pleasant experience and everything was as promised on website.

Had an excellent overnight stay.

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Jenny D - Sep 2024
Overall rating
Cleanliness
2/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Jenny D
With partner

Naby aan Loftus, skoon, vriendelike diens.

Ons het net een aand oorgeslaap. Met aankoms was ons maar baie teleurgesteld, die kamer wat vir ons gegee is het ongelooflike waterschade (die dak lyk of hy gaan val en die kombuiskas is ook nat binne die hangkas se deur is ook op sy laaste) so dit het nie lekker geruik nie. Die TV remotes het nie gewerk nie, maar ons het besluit dis net een aand so sal die beste daarvan maak. Die deure is oopgelos en die reuk was beter. Die plekkie was skoon, dit is veilig en bitter naby aan Loftus. Ons het tog goeie diens ontvang, daar was net niks wat hulle kon doen aangesien hulle vol bespreek was. Ons het na ander gaste se kamers geloer en dit het baie beter gelyk, so al die kamers lyk nie so nie. Ons sal vir seker weer by hulle bespreek as ons 'n event by Loftus het. Eienaar kan maar net bietjie meer moeite doen dat van die kamers nie so vervalle is nie.

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Close to Loftus, clean, friendly service.

We only stayed one night. On arrival we were very disappointed, the room we were given had incredible water damage (the roof looks like it's going to fall and the kitchen cupboard is also wet inside the hanging cupboard door is also on its last) so it didn't smell good . The TV remotes didn't work, but we decided it was only one night so would make the most of it. The doors were left open and the smell was better. The place was clean, it is safe and very close to Loftus. We did receive good service, there was just nothing they could do as they were fully booked. We peeked into other guests' rooms and they looked much better, so not all rooms look like this. We will definitely book with them again if we have an event at Loftus. Owner can only make a little more effort so that some of the rooms are not so dilapidated.

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Awyn V - Apr 2024
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
3/5
Value for money
3/5
Awyn V
On business

Het vir besigheid oorgeslaap. Nie baie aangenaam.

My eerste slegte "review". Plek is netjies. Diens onderbreek, geen stortmat (en net een handdoek, so kan nie eens die tweede een vir die matjie gebruik nie). Ketel voorsien, maar geen koffie ens nie. Dit is bietjie sleg as jy in die oggend opstaan en jou dag met 'n glas water begin. Matras ook ongemaklik.

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Overstayed for business. Not very pleasant.

My first bad "review". Place is neat. Service interrupted, no shower mat (and only one towel, so can't even use the second one for the mat). Kettle provided but no coffee etc. It's a bit bad if you get up in the morning and start your day with a glass of water. Mattress also uncomfortable.

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Lindie M - Sep 2024
Overall rating
Cleanliness
1/5
Service
1/5
Location
5/5
Safety
3/5
Value for money
5/5
Lindie M
Large group

Baie teleurstellend en foto's is erg misleidend!

Vuil en teleurstellend! Fotos is er misleidend. Alhoewel baie naby aan Loftus. Geboue binne erg verwaarloos. 1 badhanddoek, geen bad matjie. Leë toiletrol. Plugs stukkend. Deure sluit skaars. Geen koffie, tee ens, maar wel 2 pap lepels, 2 koppies en 'n ketel. Beddens pateties, sowel as kussings. Nooit weer nie!

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Very disappointing and pictures are very misleading!

Dirty and disappointing! Photos are misleading. Although very close to Loftus. Buildings inside badly neglected. 1 bath towel, no bath mat. Empty toilet roll. Plugs broken. Doors barely close. No coffee, tea etc., but 2 soft spoons, 2 cups and a kettle. Beds pathetic, as well as pillows. Never again!

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Barend L - Oct 2024
Overall rating
Cleanliness
2/5
Service
3/5
Location
4/5
Safety
3/5
Value for money
2/5
Barend L
With friends

Ligging is great, maar instandhouding is bitter nodig!

As jy na Loftus toe gaan, is die ligging fantasties, maar die gastehuis het baie dringend instandhoudingswerk nodig. Die aircon werk nie, die stortkoppe is los, die bedkassies en kopstukke begin afdop, die kaste se deure is los, die stortdeur segmente is weg of los. Die ketel moes op die grond staan om in geprop te word, want die draad is te kort en daar is net een kragprop. Die personeel was egter gaaf en het probeer help waar hulle kon.

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Location is great, but maintenance is badly needed!

If you go to Loftus, the location is fantastic, but the guest house is in dire need of maintenance. The aircon does not work, the shower heads are loose, the bedside tables and headboards are starting to peel off, the cupboard doors are loose, the shower door segments are gone or loose. The boiler had to stand on the ground to be plugged in because the wire is too short and there is only one power plug. However, the staff were nice and tried to help where they could.

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Marlene R - Feb 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Marlene R
With partner

Was baie rustig. Die plek is mooi - buite en binne netjies. Van die kaste en stoof is baie verniel. Die badkamer kort ook 'n revamp. Verder was alles reg.

Baie lekker geslaap. Ons was ook te voet na 'n nabygeleë sentrum by die stadion, baie eetplekke en Checkers en Pick n Pay.

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Was very calm. The place is beautiful - neat outside and inside. Many of the cupboards and stoves were destroyed. The bathroom also needs a revamp. Other than that everything was fine.

Slept very well. We were also walking distance to a nearby center at the stadium, lots of places to eat and Checkers and Pick n Pay.

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Eurika P - Mar 2023
Overall rating
Cleanliness
3/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Eurika P
With partner

It was a nice place to stay.

Except for the shower pipe was broken. No glasses to drink out of. Not big enough mugs. The duvet's inner is too small for its cover. No hot water so our bath experience was not so nice. The bedlamp on the right didn't work.

Twane M - Jul 2023
Overall rating
Cleanliness
2/5
Service
3/5
Location
5/5
Safety
5/5
Value for money
2/5
Twane M
Family with young children

Was okay gewees vir die 1 aand, maar hulle kan beslis verbeter.

Daar was geen kragpunte in die kamers gewees nie, moes my hare in kombuisarea blaas, fone charge in die sitkamer agter TV. TV het nie gewerk nie. Die badkamer se handdoekreling was gebreek en met 'n tipe rek aanmekaar gehou. Dit was net 'n bad met 'n stortkop gewees. Die stortkop was ook gebreek en die pyp ook, kon nie gerieflik gebruik word nie. Water oral gespuit. Koffie en suiker in kamer was nie genoeg gewees nie.

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Was okay for the 1 night, but they can definitely improve.

There were no power points in the rooms, had to blow my hair in the kitchen area, phone charging in the living room behind the TV. TV didn't work. The bathroom's towel rail was broken and held together with some type of rack. It had only been a bath with a shower head. The shower head was also broken and the pipe too, could not be used comfortably. Water sprayed everywhere. Coffee and sugar in the room had not been enough.

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Thys S - Aug 2023
Overall rating
Cleanliness
2/5
Service
4/5
Location
3/5
Safety
3/5
Value for money
3/5
Thys S
With friends

Kort aandag.

Slaapkamers was netjies, maar die badkamer kort aandag. Was ook geen water toe ons daar was nie (nie hulle skuld nie). Die deur wat uitgaan op die balkon kon nie sluit nie.

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Short attention span.

Bedrooms were tidy, but the bathroom needs attention. Also no water when we were there (not their fault). The door leading to the balcony could not be closed.

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Anonymous Guest - Aug 2023
Overall rating
Cleanliness
2/5
Service
3/5
Location
3/5
Safety
3/5
Value for money
3/5
Anonymous Guest
Family with teenagers

It was not terribly clean, toilet was very dirty and smelled. There was no water, kitchen cupboards were full of ants. There were no room services as stated.

It was not terribly clean, toilet was very dirty and smelled. There was no water, kitchen cupboards were full of ants. There were no room services as stated.

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Anonymous Guest - Mar 2023
Overall rating
Cleanliness
1/5
Service
1/5
Location
4/5
Safety
4/5
Value for money
2/5
Anonymous Guest
Family with young children

Location was fantastic. Guesthouse not so good no.

Guesthouse had an unpleasant smell. Bathroom was very dirty. Bath. grilled!

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Anonymous Guest - Oct 2023
Overall rating
Cleanliness
2/5
Service
1/5
Location
4/5
Safety
3/5
Value for money
1/5
Anonymous Guest
On business
Nadene E - Apr 2023
Overall rating
Cleanliness
2/5
Service
1/5
Location
3/5
Safety
3/5
Value for money
1/5
Nadene E
With friends

Baie teleurstellend.

Buiten die feit dat ons meer as 28 uur sonder krag gesit het, met geen verduideliking as jy nie self gaan vra het nie. Kon daar ook nie 'n duidelike antwoord gegee word nie. Geen ligte, kerse, generator of enige hulpmiddels was aangebied nie. Ons het vir kerse gaan vra en 2 was in ons hande gestop sonder houers. Ons moes van koffiekoppies gebruikmaak om kerse te laat staan. Een Weber-braaier om te deel tussen al die eenhede. Daar was mense wat water gekook het in potte op die Weber om koffie te kon maak. Koue storte, kruideniersware van R600 wat afgegaan het omdat yskaste nie werk nie. Werklik teleurstellend!

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Very disappointing.

Other than the fact that we sat without power for over 28 hours, with no explanation if you didn't go and ask yourself. Nor could a clear answer be given. No lights, candles, generator or any aids were offered. We went to ask for candles and 2 were stuffed in our hands without holders. We had to use coffee cups to hold candles. One Weber grill to share between all the units. There were people who boiled water in pots on the Weber to make coffee. Cold showers, R600 worth of groceries that went down because fridges don't work. Really disappointing!

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Ntshaga B - Jan 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Ntshaga B
With friends

Beautiful stay.

Exceptional experience.

Combrinck L - Aug 2022
Overall rating
Cleanliness
3/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
5/5
Combrinck L
With partner

Goedkoopverblyf vir 'n oornag.

As jy opsoek is na 'n goedkoop oornagplek naby die Loftus-area, is hierdie ideaal. Niks ;uuks nie, maar die plek het sy doel gedien. Kan dalk kyk na die matrasse en kussings wat ietwat hard is, en ons kamer het nie 'n ketel gehad nie, alhoewel daar 'n kombuis is. Kan ook 2 handdoeke verskaf i.p.v. net 1. Maar geen klagtes verder nie.

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Cheap accommodation for an overnight stay.

If you are looking for a cheap place to stay near the Loftus area, this is ideal. Nothing fancy, but the place served its purpose. Could look at the mattresses and pillows being a bit hard, and our room didn't have a kettle, although there is a kitchen. Can also provide 2 towels instead of only 1. But no complaints beyond that.

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Combrinck L - Feb 2022
Overall rating
Cleanliness
3/5
Service
5/5
Location
4/5
Safety
3/5
Value for money
5/5
Combrinck L
With partner

Oornagplek na 'n Loftus Park-konsert.

Die diens was goed en blyplek bied goeie waarde vir geld. Maar was nie heeltemal wat ons verwag het nie, en sal nie daar bly vir langer as een nag, maar was ideaal vir 'n vinnige oornag as mens naby Loftus Versfeld en Loftus Park wil wees.

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Stopover after a Loftus Park concert.

The service was good and accommodation offers good value for money. But wasn't quite what we expected, and wouldn't stay there for more than one night, but was ideal for a quick stopover if you want to be close to Loftus Versfeld and Loftus Park.

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Johan L - May 2022
Overall rating
Cleanliness
2/5
Service
2/5
Location
5/5
Safety
3/5
Value for money
2/5
Johan L
Family with teenagers

Vinnige oornag.

Infrastruktuur onderhoud word benodig.

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Quick overnight.

Infrastructure maintenance is required.

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Olga D - Apr 2022
Overall rating
Cleanliness
2/5
Service
2/5
Location
4/5
Safety
2/5
Value for money
2/5
Olga D

Sal nie weer nie.

Eerstens die positiewe: Die beddens en beddegoed was goed. Maar. Die kamer was nie wat ons geboek het nie. Die kombuisgeriewe was uiters karig en die kombuislig het nie gewerk nie. Die onderkant van die ooghoogte kombuiskas is gebrand deur vorige gaste. In die badkamer is die toiletrolhouer, handdoekreling en stort gebreek. Ons het 'n plan gemaak om die stort te kan gebruik, maar sekere tye van die dag is die waterdruk uiters hoog en die stort het so sterk gespuit dat die hele vloer nat geword het en onder die deur na die slaapkamer gevloei het. Ons moes vra vir handdoeke die eerste dag, wat die tweede dag weer teruggeneem is, so ons moes weer vra! Die bank in die sitkamertjie is gebreek. Daar is nie DStv soos gemeld nie, slegs Openview. Dit was moeilik om die WiFi kode te kry, en uiteindelik het die nie eens gewerk nie, veral nie in die kamer nie. Verder is die algemene onderhoud van die gastehuis ver agterstallig. Dit was ook ongerieflik dat gaste nie 'n afstandbeheer vir die sekuriteitshek gegee word nie, maar daarvan afhanklik is om ontvangspersoneel of sekuriteitswagte se aandag te trek vanaf die hek.

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Will not again.

First the positives: The beds and bedding were good. But. The room was not what we booked. The kitchen facilities were extremely meager and the kitchen light did not work. The bottom of the eye level kitchen cupboard was burnt by previous guests. In the bathroom, the toilet roll holder, towel rail and shower were broken. We made a plan to be able to use the shower, but at certain times of the day the water pressure is extremely high and the shower sprayed so hard that the entire floor got wet and flowed under the door into the bedroom. We had to ask for towels the first day, which were taken back the second day, so we had to ask again! The couch in the living room is broken. There is no DStv as mentioned, only Openview. It was difficult to get the WiFi code, and eventually it didn't even work, especially not in the room. Furthermore, the general maintenance of the guest house is far overdue. It was also inconvenient that guests were not given a remote control for the security gate, but depended on attracting the attention of reception staff or security guards from the gate.

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Jaco B - Feb 2022
Overall rating
Cleanliness
1/5
Service
2/5
Location
1/5
Safety
2/5
Value for money
1/5
Jaco B
With friends

Stortkop was stukkend, laaste dag was daar geen water gewees nie.

Sal eerlik nie weer daar gaan bly nie. Kamers was nie skoon nie. Asblikkie was stukkend. Voorste deur was stukkend gewees.

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Shower head was broken, last day there had been no water.

Honestly wouldn't stay there again. Rooms were not clean. Trash can was broken. Front door was broken.

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Antionette V - May 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Antionette V
On business

Skoon, netjies, goeie ligging.

Die kamers was skoon en netjies. Die gasheer was baie aangenaam en baie hulpvaardig.

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Clean, tidy, good location.

The rooms were clean and tidy. The host was very pleasant and very helpful.

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Mxolisi M - May 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Mxolisi M
With partner

Great moment.

I enjoyed my stay. The place was very clean and neat.

Rachel G - Sep 2021
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Rachel G
Family with teenagers

Nice

My kuier geniet en sal weer gaan en dit voorstel.

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Nice

Enjoyed my stay and will go again and recommend it.

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Chancellors Court Guesthouse 's response

Baie, baie dankie. Dit was lekker om jou hier te hê.

Chancellors Court Guesthouse
Maretta S - Jan 2020
Overall rating
Cleanliness
3/5
Service
3/5
Location
4/5
Safety
3/5
Value for money
3/5
Maretta S

Ek het nie die kamer gekry wat ek bespreek het nie.

Ek het vir 'n "twin-kamer" betaal soos ek bespreek het. Met my aankoms daar was ek ingelig dat alle twin-kamers vol is en ek en my dogter moes 'n dubbelbed deel. Die lugreëlaar was ook buite werking. Hulle was baie vriendelik, maar ek het nie gekry waarvoor ek gevra en betaal het nie.

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I didn't get the room I booked.

I paid for a "twin room" as I booked. On my arrival there I was informed that all twin rooms were full and my daughter and I had to share a double bed. The air conditioner was also out of order. They were very kind, but I didn't get what I asked for and paid for.

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Anonymous Guest - Jan 2020
Overall rating
Cleanliness
3/5
Service
3/5
Location
4/5
Safety
4/5
Value for money
2/5
Anonymous Guest
Individual traveller

I have just returned from my stay in Chancellors Court Guesthouse, in Pretoria, as booked for me. Although the stay was pleasant and the staff helpful, there are still a few less satisfactory matters that I think you should take note of.

I was transferred from room two to room four after the first night. 1. In none of the rooms were the showers above the bath usable. In room 2, the mechanism that should place the shower head in position has been worked out. In room 4 there is no shower curtain above the bath. Only the sink was usable in both cases. 2. In room 2 the air conditioner was out of order and in room 4 it could not be adjusted and only blew hot air. In both cases, however, fans are provided. 3. The television in both rooms was unusable. There was a bad speckled picture and only one strange channel available. 4.The WiFi code provided did not work. As all of the above are advertised as facilities, there is clearly misleading advertising of the facility and I will therefore not be using Chancellors Court Guesthouse again.

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Doreen S - Aug 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Doreen S
Family with young children

Good.

Excellent service, clean rooms and great food.

Chancellors Court Guesthouse 's response

Good Day Doreen,

Thank you for choosing our guesthouse and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. Our Guesthouse aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our Guesthouse in the future.

Sincerely,
Chancellors Court Guest House Team

Chancellors Court Guesthouse
Eumarie Z - Feb 2019
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
4/5
Value for money
5/5
Eumarie Z
With friends

Gastehuis is sentraal en het billike tariewe.

Met aankoms was ons kamers nie gereed nie. Die personeel was egter baie behulpsaam en het moeite gedoen om ons groep van 19 te akkommodeer. Van die personeel het in ons kamers ingegaan met lopers terwyl ons gebraai het, sonder om dit vir ons te sê. Dis onaanvaarbaar. Verder kan ons nie kla oor die diens of personeel nie.

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Guest house is central and has reasonable rates.

On arrival our rooms were not ready. However, the staff were very helpful and made an effort to accommodate our group of 19. Some of the staff went into our rooms with walkers while we were grilling, without telling us. It's unacceptable. Furthermore, we cannot complain about the service or staff.

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Piet S - Sep 2019
Overall rating
Cleanliness
1/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Piet S

Ons het al baie beter omstandighede vir dieselfde prys gekry.

Ligte in kamer werk nie, die kombuiswasbak het nie 'n prop of waslap of afdroogdoek, moes vir handdoeke gaan vra. Ou kos in yskas, kraan na stort stukkend. Handdoekreling is afgebreek. Die TV is stukkend omtrent geen klank en TV-stasies is onvanpas.

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We have found much better conditions for the same price.

Lights in room don't work, the kitchen sink doesn't have a plug or washcloth or drying cloth, had to ask for towels. Old food in fridge, faucet broken after shower. Towel rail is broken. The TV is broken almost no sound and TV stations are inappropriate.

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Niekie P - Oct 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Niekie P
Family with teenagers

Eenheid was baie netjies en skoon, ontvangs was baie vriendelik.

Die familie eenheid was baie netjies en skoon. Beddegoed het nog na Staysoft geruik! Mense by ontvangs was baie vriendelik en behulpsaam. Oor die algemeen was dit 'n lekker ervaring.

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Unit was very neat and clean, reception was very friendly.

The family unit was very neat and clean. Bed linen still smelled of Staysoft! People at reception were very friendly and helpful. Overall it was a nice experience.

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From
From R 650
per night (sleeps 2)
From
R 650
per night (sleeps 2)
Make a Booking
  • Capacity: 24 people
  • All ages welcome
  • Check-in: 14:00 to 21:00
    Check-out: 10:00
  • Address: 797 Park Street, Arcadia, Pretoria, 0083, Gauteng
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAAP4kavjVou4RG2DP5jquwjsrpX4sBqgaGyFijb06n0MW3cwLiNS?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R650 per night (sleeps 2) 31 5 1 4 797 Park Street Arcadia 0083 Gauteng 021 201 8900 14:00-21:00 10:00 -25.750592219326 28.220127953373