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Chateau de Marine Boutique Hotel & Wellness

Review Summary

4.5 out of 5from 14 reviews for Chateau de Marine Boutique Hotel & Wellness
Cleanliness
4.5/5
Service
4.6/5
Location
4.8/5
Safety
4.4/5
Value for money
4.4/5
Basie V - Dec 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Basie V
With partner

Baie lekker.

Heerlik. Spa is fantasties. Bestuurder doen soveel moeite met die gaste.

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Very nice.

Delicious. Spa is fantastic. Manager makes so much effort with the guests.

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Demi B - Jun 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Demi B
With partner

Wonderlik en rustig.

Die hotel was so rustig en prentjiemooi. Sien uit om ons spesiale dag daar te vier.

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Wonderful and peaceful.

The hotel was so peaceful and picturesque. Looking forward to celebrating our special day there.

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Chateau de Marine Boutique Hotel & Wellness 's response

Dit was heerlik om julle te ontmoet en ons is so bly dat julle gekies het om julle spesiale dag hier te kom vier. Sien saam met julle uit na die groot dag.
Vriendelike groete.


Chateau de Marine Boutique Hotel & Wellness
Klaas B - Oct 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
4/5
Value for money
5/5
Klaas B
With partner

Gerieflik, skoon en netjies.

Puik gasvrou, lekker kos.

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Comfortable, clean and tidy.

Great hostess, great food.

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Elanie P - Sep 2024
Overall rating
Cleanliness
2/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Elanie P
With partner

Luxurious and affordable.

Stunning venue with an amazing beach view! Very friendly and helpful staff. Luxurious room decor.

Klaas B - Mar 2024
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
2/5
Value for money
4/5
Klaas B
With partner

Tweede verblyf.

Kort gekuier en geniet.

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Second stay.

Short visit and enjoy.

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Dominic B - Nov 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Dominic B
Family with teenagers

Goeie wegbreek.

Dit was baie lekker om bietjie weg te breek van die stad.

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Good break.

It was very nice to break away from the city.

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Stehan P - Jun 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Stehan P
On business

Een nag spandeer vir besigheidsreis.

Behulpsame personeel, skoon en netjiese kamers, en uitstekende fasiliteite. Goeie waarde vir geld en sal beslis weer daar bly.

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One night spent for business trip.

Helpful staff, clean and tidy rooms, and excellent facilities. Good value for money and would definitely stay there again.

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Chateau de Marine Boutique Hotel & Wellness 's response

Middag Stehan

Dankie dat jy die tyd geneem het om die mooi boodskap te stuur. Dit was ons voorreg om jou as gas te kon he. Ons sien uit na jou volgende keer se verblyf by ons.
Lekker dag.

Vriendelike groete
Chateau De Marine

Chateau de Marine Boutique Hotel & Wellness
Charlize F - Feb 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Charlize F
Family with young children

Vriendelike gasheer, lekker gebly.

Alles was mooi en baie lekker. Hulle het baie moeite gedoen vir ons baba.

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Friendly host, nice stay.

Everything was beautiful and very tasty. They put a lot of effort into our baby.

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Chateau de Marine Boutique Hotel & Wellness 's response

Baie dankie vir die mooi boodskap. Dit was heerlik om julle as gaste by ons te he. Kom gerus weer.
Vriendelike groete
Chateau De Marine Boutiaque Hotel

Chateau de Marine Boutique Hotel & Wellness
Jannie Z - Dec 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
5/5
Jannie Z
With partner

Dit was vyfsterveblyf.

Personeel baie vriendelik en professioneel. Alles netjies en so goed versorg. Sal definitief aanbeveel.

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It was a five-star stay.

Staff very friendly and professional. Everything neat and so well cared for. Will definitely recommend.

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Anonymous Guest - Sep 2022
Overall rating
Cleanliness
4/5
Service
2/5
Location
5/5
Safety
4/5
Value for money
2/5
Anonymous Guest

No hot water to bathe in the evening.

It was a long day. I specifically chose a room with a bathtub so I could enjoy it after a busy day. Unfortunately there was no hot water. I had to take an ice cold shower that night.

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Nicoline E - Dec 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Nicoline E
Individual traveller

Baie aangenaam.

Almal was baie vriendelik en ek kan nie met enigiets foutvind nie. Baie dankie vir julle flink diens

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Very pleasant.

Everyone was very friendly and I can't fault anything. Thank you very much for your prompt service

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Chateau de Marine Boutique Hotel & Wellness 's response

Baie dankie vir die positiewe terugvoer. Ons sien daarna uit om jou weer in April te verwelkom.
Mooi dag.
Vriendelike groete
Chateau De Marine Boutique Hotel

Chateau de Marine Boutique Hotel & Wellness
Christie V - Oct 2021
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
4/5
Value for money
4/5
Christie V
With friends

Lekker plek.

Baie mooi uitsig oor die see gehad.

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Nice place.

Had a very nice view of the sea.

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Chateau de Marine Boutique Hotel & Wellness 's response

Dankie Christie, hoop om julle in die nabye toekoms weer te sien.

Vriendelike groete
Chateau De Marine Boutique Hotel

Chateau de Marine Boutique Hotel & Wellness
Talita C - Jan 2020
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Talita C
Family with young children

Fantasties.

Personeel gaan uit hul pad om gaste tuis te laat voel.

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Fantastic.

Staff go out of their way to make guests feel at home.

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Adre V - Jan 2020
Overall rating
Cleanliness
3/5
Service
4/5
Location
4/5
Safety
3/5
Value for money
2/5
Adre V
With partner

Prys versus waarde nie in-lyn nie. Ontbyt is baie teleurstellend. Personeel gaaf.

Die bedrag wat jy betaal beloof 'n bo-gemiddelde ervaring. Die vooraansig van die gastehuis is nie verwelkomend nie - is strak met nie eers sambrele om die swembad nie. Die water was af (wat nie die gastehuis se skuld is nie), maar kommunikasie daar rondom was nul en ons het yskoud gestort. Die ontbyt wat so hoog aangeskryf was op sosiale media was power. Daar was skaars 'n keuse en het byvoorbeeld net goedkoop winkelbrood gehad en die volgende dag slegs 6 croissants vir 14 gaste! Die vrugtebord was basies leeg teen die tyd wat ons daar aangekom het en die koffie op. Niemand het kom vra wat jy wil he nie. Die kamers was gerieflik en heerlike skoon linne. Die honesty bar is 'n oulike idee, maar word vreemd hanteer omdat jy jou eie prys per drankie moet voorstel aan die einde van jou verblyf. Daar is geen plek om nat swemhanddoeke te hang nie en ons is aanbeveel om dit sommer oor die oop vensters aan die buitekant te hang. Ons besef dis Struisbaai en nie Kaapstad nie en dit is 'n lekker stranddorpie, maar vir hierdie prys verwag 'n mens baie meer.

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Price versus value not in line. Breakfast is very disappointing. Staff nice.

The amount you pay promises an above-average experience. The front view of the guest house is not welcoming - is austere with not even umbrellas around the pool. The water was off (which is not the guest house's fault), but communication around it was zero and we took freezing showers. The breakfast that was so highly rated on social media was power. There was hardly any choice and for example only had cheap shop bread and the next day only 6 croissants for 14 guests! The fruit plate was basically empty by the time we got there and the coffee. No one came to ask what you want. The rooms were comfortable and lovely clean linen. The honesty bar is a nice idea, but is handled strangely because you have to propose your own price per drink at the end of your stay. There is no place to hang wet swimming towels and we were advised to simply hang them over the open windows on the outside. We realize it's Struis Bay and not Cape Town and it's a nice beach town, but for this price you expect a lot more.

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Chateau de Marine Boutique Hotel & Wellness 's response

Goeie middag,

Baie dankie vir u terugvoering. Ons is baie jammer dat julle ervaring by ons teleurstellend vir julle was. Die water krisis in Struisbaai was onvoorspelbaar en sommige dae het die dorp geen probleem met water gehad nie, en sommige dae was daar omtrent geen water in die dorp vanaf 20 Desember 2019. Die brief van Kaap Agulhas Munisipaliteit wat die probleem aanspreek en verduidelik, het ons egter by ontvangs in rooi skrif geplaas vir al ons gaste om kennis te neem. Die water krisis was dus ongelukkig buite ons beheer. Ons vra ook omverskoning oor die winkelbrood, daar is geen bakery om vars gebakte brood by te kry in Struisbaai nie. Die inwoners en besighede is afhanklik van ons winkels in Struisbaai om vars en bederfbare goedere aan te koop.

Na die besige seisoen, is ons tans besig om die kamers op te knak, ons het reeds pragtige tafel en stoeltjies vir die kamers ingesit. Ons sal definitief sambrele en ekstra buite meubles by die swembad oorweeg.

Vriendelike groete
Chateau de Marine span

Chateau de Marine Boutique Hotel & Wellness
From
From R 2 200
per night (sleeps 2)
From
R 2 200
per night (sleeps 2)
Make a Booking
  • Capacity: 18 people
  • All ages welcome
  • Check-in: 14:00 to 19:00
    Check-out: 10:00
  • Address: 9 Marine Drive, Struisbaai, 7285, Western Cape
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAAdf2fe9e35ed36c7dfff11b9f7e64ee793af03695650e9e9b94b0fe1254092985183ec8f01be91a1080b26b037c02476ff511?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R2 200 per night (sleeps 2) 14 5 1 5 9 Marine Drive Struisbaai 7285 Western Cape 021 201 8900 14:00-19:00 10:00 -34.809621 20.0559109
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