Cheval Vapeur
Review Summary
Jemimia M - Jul 2024
Overall rating
A home away from home.
Cheval Vapeur 's response
Thank you Jemimia for your charming review of Cheval.
Hope to see you again soon in the near future.
Regards,
Colleen & John
Denine J - Mar 2024
Overall rating
Amazing.
Cheval Vapeur 's response
Thank you Denine for your lovely review. Much appreciated. Hope you will be back soon. Regards, Colleen.
Riaan B - Mar 2023
Overall rating
Fantastiese wegbreek van die stadslewe en geraas.
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Great break from city life and noise.
Last visit on Chavel Vapeur was so much better and relaxing than the first few times.
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Cheval Vapeur 's response
Thank you Riaan! We hope your next stay is even better!!
Wendy S - May 2024
Overall rating
Very relaxing and enjoyable.
Cheval Vapeur 's response
Afternoon Wendy,
Thank you for staying at Cheval & for your positive review.
We do hope you will be back soon!
Regards,
Colleen & John
Reginald B - Feb 2024
Overall rating
Pleasant.
Cheval Vapeur 's response
Good afternoon Reginald. Thank you for your positive and constructive review. Hope to see you again soon. Regards, Colleen.
Anonymous Guest - Jan 2024
Overall rating
Shouneez M - Feb 2023
Overall rating
Mind blowing!
Cheval Vapeur 's response
Thank you so much Shouneez, for your super review. Much appreciated. Hope to see you again soon. Regards. Colleen.
Kay C - Nov 2023
Overall rating
Perfect getaway from the hustle and bustle.
Cheval Vapeur 's response
Wonderfully glowing review! Thank you, Kay. Hope to see you again very soon. Enjoy the festive season.
Regards,
Colleen.
Aneeqah M - Apr 2023
Overall rating
Love this place, will definitely come again.
Shana S - Apr 2023
Overall rating
The horses as a morning view was the best part of our stay.
Cheval Vapeur 's response
Thanks Shana! Sorry about the initial mix-up, but glad everything got sorted satisfactorily. We are very lucky to have Thumeka and Eric. And, yes, the horses are wonderful and special!
Nariman T - Jan 2023
Overall rating
My stay was great, I love the serenity and services.
Cheval Vapeur 's response
Morning Nariman.
Thank you so very much for your wonderfully positive review.
This sort of review makes all the difference to all of us.
We started Cheval as a Job Creation Idea and reviews like yours, make everything worthwhile.
Regards and hope to see you again soon.
Colleen.
Aneeqah M - Feb 2023
Overall rating
Tranquil, cosy and remote.
Cheval Vapeur 's response
Thank you Aneeqah, for your positive and encouraging review!
This little 'Sanctuary' needs guests, just like you.
Come again soon.
Regardsand kisses from the horses,
Colleen.
Anonymous Guest - Dec 2023
Overall rating
Nice and quiet.
It was definitely something different, the farm needs work but nothing that deters you from going there. Very pleasant lovely place.
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Elrize A - Mar 2023
Overall rating
Ek sal die gastehuis beslis nie aanbeveel nie.
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I would definitely not recommend the guest house.
Although the receptionist was very friendly and helpful, the rooms were in a very poor condition. I understand it's a farm atmosphere, but I believe there are thousands of people on the web who live on farms, whose houses are not full of flies. We also couldn't really sleep because the curtain doesn't close the window, so the light shines through from outside. The bathroom, which some chalets have to use, is not inside chalets as advertised. This means that you have to go out in the evening to visit a toilet. It is clear that the owners are not interested in upgrading the chalets, when in fact it could be a very nice place to stay.
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Cheval Vapeur 's response
Thank you Elrize for your review. The flies were very bad over the period of your stay - it was a result of the compost spread onto the neighbouring vegetable farm fields. We have since made a permanent arrangement with a pest-controller to provide an instant service when things get bad, We are sorry this was not in place for your stay.
I am also sorry about the confusion over toilets, but I do think that the websites are clear on this issue.
We are currently carrying out repairs and improvements on a rota basis.
Wallace J - Feb 2023
Overall rating
Aaklig.
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Horrible.
The place was dirty and the environment stinks.
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Cheval Vapeur 's response
I am sorry that you were unhappy. It is a farm in a rural area and was clearly not to your taste. Your complaints are very broad with no specifics to which I can reply, other than to say that we do try hard to keep the farm clean.
Magrietha Juliana A - Dec 2022
Overall rating
Dit was baie rustig ek sal weer wil gaan, om elke oggend op te staan daar was 'n plesier.
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It was very peaceful I would like to go again, getting up there every morning was a pleasure.
My children enjoyed them and took pictures on the horse. I also took a bunch of pictures.
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Enzio L - Jul 2022
Overall rating
Pleasant, calm and quick getaway.
Cheval Vapeur 's response
Thanks Enzio for your marvelous review and we hope to see you again soon. Regards John.
Kobus D - Sep 2022
Overall rating
Baie lekker stil en rustig.
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Very quiet and peaceful.
Quiet atmosphere, no noise.
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Cheval Vapeur 's response
Baie, baie dankie Kobus.
Ons is verskriklik dankbaar.
Geniet die week.
Colleen,
Riaan B - Nov 2022
Overall rating
Gerieflik en gesellig.
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Comfortable and cozy.
Good service and complete assistance from Eric and wife. Location perfect and is a break from noise of city.
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Cheval Vapeur 's response
Thank you for your wonderfully positive review, Riaan.
We are indeed lucky to have Eric and his extremely capable wife, Thumeka, managing the property.
John
Franklin V - Jan 2022
Overall rating
Lekker private rustige kuier.
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Nice private quiet visit.
I enjoyed the peaceful farm atmosphere and friendly service.
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Porchia D - Dec 2022
Overall rating
There was no hot water in the shower, the bathrooms are a walking distance from the rooms.
Cheval Vapeur 's response
We are very sorry about the hot water. One of the gas geysers packed up the day after Christmas and it took us 3 days to get it fixed. All the other units remained fully functional but did require Portia to walk an extra distance.
The window not closing was not acceptable and we apologise for this. It has been repaired since.
Shane M - Oct 2022
Overall rating
Goeie tyd gehad,.
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Had a good time.
I paid for 14 people, 1 had to cancel due to health. Of the 3 cabins, we could only use 2. The 3rd one was locked, which means 6 people had no place to sleep, and had to leave the premises and find a place to sleep.
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Cheval Vapeur 's response
Shane asked for and booked Club, Jane and Downtown. On arrival, they said that Club was too far away from the other 2 cottages (it is about 170 meters from Jane) and that they would not use it.
They had a lekker braai at Jane Cottage. Club Cottage was locked but they had the key. It was found in Downtown the next day. Shane did send us a message just before 9pm asking for Club Cottage to be unlocked, but we only saw the message the next day. We do not know exactly where everyone slept. We are glad, though, that they enjoyed themselves.
Nelia G - Apr 2022
Overall rating
Moes ander akkomodasie soek.
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Had to look for other accommodation.
Unsafe, place falling apart. Not fit to stay at all.
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Cheval Vapeur 's response
I am indeed sorry that Nelia was so disappointed.
She arrived 2 hours before check-in time and her unit was not yet ready. Some minor cement work on the outside was being repaired and the bed had not yet been made up and the manageress was seeing to another guest.
She said that they would return later but never came back. Instead, she submitted this review. I am not sure why she says the farm is unsafe, I wouldn't have thought she was there long enough to even judge but generally we get good marks for security. We have electric fencing and night-watchmen and have never had a serious incident in the 17 years we have been there.
Chante A - May 2021
Overall rating
Veilig en rustig.
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Safe and quiet.
The visit was very nice. The lady and her husband who received us were very professional and helpful.
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Cheval Vapeur 's response
Thank you Chante,
Humble apologies for long delay in replying but I have bee very ill, in-between times!
Regards,
Colleen.
Sipokazi B - Apr 2021
Overall rating
It was great to be there, environment is therapeutic.
Nicole R - Apr 2021
Overall rating
See below.
Cheval Vapeur 's response
Thank you for your positive review, Nicole.
Much appreciated.
Regards,
Colleen
Trezlin D - Mar 2021
Overall rating
Baie lekker.
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Very nice.
Recommended for leisure time.
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Cheval Vapeur 's response
Afternoon Siphokazi, Thank you so much for your lovely, positive review. Much appreciated.
Regards,
Colleen.
Vincent R - Aug 2021
Overall rating
Okay.
Cheval Vapeur 's response
Dankie Vincint.
Jammer dat ek so laat met hiedie "reply" was/is maar ek was intussen baie siek.
Groete,
Colleen.
Johannes F - Feb 2021
Overall rating
Baie vuil kamer, nie geweet ek kom nie.
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Very dirty room, didn't know I was coming.
For the price I should have known it was going to be a bad experience. There were old beer bottles in the room, there was old ice cream in the fridge, sorry but people can't live there, instead make it R200 more expensive and make sure everything is at least clean.
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Kenan C - Apr 2021
Overall rating
Not friendly.
Cheval Vapeur 's response
I am sorry Kenan feels this way. We are a farm and the cottage Kenan was staying in was next to the reed beds at the Dam. We remember the incident which was dealt with by the Facilities Manager - it was a live field mouse which did run away so Manger could not catch it.
We do not poison the indigenous wild-life on the farm which is part of the seasonal wetlands of Cape Town.
Lynette F - Aug 2020
Overall rating
We enjoyed our stay at Cheval.
Cheval Vapeur 's response
Thanks for the review. So pleased you enjoyed your stay and hope to see you again soon, Lynette. Regards, Colleen
Shana S - Nov 2020
Overall rating
Had a great weekend.
Marvin M - Feb 2020
Overall rating
Good, but there is an issue of water and a toilet in the house.
Abdul H - Aug 2019
Overall rating
Rustig en vriendelik.
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Peaceful and friendly.
We were 10, but they went out of their way to make room for us. Very simple but clean and friendly reception. We will definitely be booking there again next year.
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Cheval Vapeur 's response
Baie dankie vir die mooi woorde Abdul!
Sal goed wees om julle weer te sien.
Groete,
Colleen, John en Lesley.
Lydon C - Jan 2019
Overall rating
Everything was great, would recommend anyone.
Cheval Vapeur 's response
Thank you Lydon.
Hope to see you again soon.
Colleen.
Anonymous Guest - Jan 2019
Overall rating
Musa K - Dec 2019
Overall rating
Not pleasant at all.
Cheval Vapeur 's response
We are sorry that Musa did not enjoy his stay. Answers to his specific points are:
• When confirming a new booking, specific directions are always given as shown below;
Directions to Cheval Vapeur
We are off Varkensvlei Road in Philippi, Cape Town. If you wish you can send us an email stating from where you will be coming and we will then send you detailed directions as to how to get here.
Alternatively, you can use your GPS or SatNav systems or Google Maps, but please be careful. Some systems give wrong directions and, unless you have a 4x4 will get you stuck in the sand. You will need to leave the car and travel about 600m down a proper gravel road, at the beginning of that road is a sign saying Cheval Vapeur and another saying Over the Stables and yet another (big one) saying Coirtex. If your system tells you to leave the tar and you cannot see these signs then STOP. You can phone us and we will guide you.
• Cheval is a farm and of course, there are spiders (and other creatures) outside that also sometimes come indoors. But every cottage has a battery-operated automatic fly spray to deal with the problem.
• On arrival, we gave Musa another cottage that was only 15m from the bathroom because he said his partner had a problem with the distance.
• Cheval is a nature experience. The lights from the nearby city give sufficient light (even when there is no moon) to safely find your way around (the sand is also white which greatly assists) and there are a few outside lights some of which provide an unobtrusive and low level of lighting in the general area where Musa had his cottage.
• It is unfortunate that there was a problem with the hot water but do not know what was wrong and we were not informed thereof to correct the situation. The bathrooms have gas geysers which are very effective.
Zeta A - Jul 2018
Overall rating
Awesome.
Cheval Vapeur 's response
Thank you for your review Zeta. Hope to see you again soon.
Johann G - Oct 2018
Overall rating
Rustigste twee dae in my lewe.
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Most peaceful two days of my life.
I really enjoyed it. It is away from everything, quiet, neat, everything a nature lover would want in a place summed up.
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Cheval Vapeur 's response
Dankie baie vir jou mooi woorde, Johann.
Constance M - Jan 2018
Overall rating
Peaceful.
Stephanie U - Jul 2018
Overall rating
Dit was 'n interessante ervaring.
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It was an interesting experience.
It was an interesting experience that will not be easily forgotten.
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Anneli B - Jan 2018
Overall rating
Disgusted.
Read moreCheval Vapeur 's response
There is a sign to Cheval on Varkensvlei Road and at the gate itself.
Ablution blocks are locked at all times for privacy and security reasons. Each guest has his/her own key.
All cottages have automatic fly spray dispensers. These need to be replaced when depleted and we need be advised accordingly.
Jeniffer B - Dec 2018
Overall rating
Dié plek is nie soos adverteer word nie.
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The place isn't as advertised.
It is untidy, unhygienic, inconvenient, unsafe and, in addition, everything except as suggested in the photos. Great disappointment.
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Ann J - Nov 2017
Overall rating
Baie rustige plekkie en laat die mense jou baie welkom voel, baie bedagsaam. Regtig waarde vir geld en voel baie veilig.
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Very peaceful place and the people make you feel very welcome, very considerate. Really value for money and feels very safe.
Everyone is very considerate and very helpful. We feel very safe and friends who visit enjoy it just as much. A very peaceful place to just get away from your everyday life and would visit again anytime. It is really value for money and is ideal for children too.
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Cheval Vapeur 's response
Thank you so much Anne. Much appreciated!
Hope to see you again soon.
Regards,
Colleen.
Françoise B - Jan 2017
Overall rating
A lovely farmstyle adventure.
Cheval Vapeur 's response
Thank you, Francoise.
We started Cheval as a Job Creation (for the indigent), Horse rescue and Wetland Birds' Restoration Tourism project, on our retirement from the actuarial profession.
We are so pleased you appreciated what we offer!
Hope to see you again (with more improvements) soon in the future.
Regards,
Colleen.
Jane P - Jul 2017
Overall rating
Value for money, rustic, getaway.
Cheval Vapeur 's response
Thank you so much, Jane.
Looking forward to seeing you again, soon.
Regards,
Colleen.
Tebogo R - Feb 2017
Overall rating
Excellent!
Ruanda B - Dec 2017
Overall rating
Baie rustig en gemaklik.
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Very peaceful and comfortable.
At first I was full of doubts because it was difficult to find the place. GPS led us to the ash pits and a person there said that we were the 4th car that came there looking for the place. Once we got there, we had a great time and were kindly received. The staff is very helpful. I will sleep there again. Absolutely excellent value for money.
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Cheval Vapeur 's response
Thank you for your kind comments. We do sometimes have a problem with people trying to find us, we will change the wording on the various websites to warn people not to use their GPS or Google maps which sometime give inaccurate directions but to rather get directions directly from us.
Mariette W - Apr 2017
Overall rating
Heerlik rustig om weer jou siel te vind.
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Wonderfully peaceful to find your soul again.
Thank you very much. It did me good to be in nature and among the horses. John was there within minutes to help when I called about something. I definitely plan to go there again.
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Anonymous Guest - Oct 2017
Overall rating
Kristin A - Oct 2017
Overall rating
Interesting farm experience.
Rishaad A - Nov 2017
Overall rating
Very nice farm experience.
Cheval Vapeur 's response
Evening Rishaad,
I am so pleased you enjoyed your stay at Cheval.
It was an absolute pleasure hosting you and your family. Please thank your Aunt for her support during a difficult time for me.
These are the things that make all the difference in life.
Very best regards,
Colleen.
PS. John is now fully recovered.
Dolf C - Jan 2017
Overall rating
An interesting experience.
Anonymous Guest - Apr 2017
Overall rating
Anton J - Sep 2017
Overall rating
Ongelooflik sleg.
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Unbelievably bad.
It's a crooked shack without water. There is a shower and toilet a few hundred meters away.
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Cheval Vapeur 's response
I am indeed sorry that Anton did not enjoy his stay with us. I know that he got badly lost for over an hour on his way here, and that might have soured his experience. We have 2 ablution blocks - the first is 56 m and the second 98 m from, the front door of the cottage he stayed in and not, as he states, a few 100 m further.
Willie J - Dec 2017
Overall rating
Uiters teleurstellend.
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Extremely disappointing.
Accommodation does not look at all like photos on website. Very, very misleading. Wendyhuis' corrugated iron roof was loose and lifted all night as the wind blew, no sleep. Garden furniture outside by braai area was dirty and chairs rotten you couldn't sit on them it will break.
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Cheval Vapeur 's response
Good day,
Thank you for your feedback.
You have mentioned our listing is misleading, however, we feel differently. TravelGround themselves came and visited Cheval a few months ago and took the photos you see advertised as well as wrote the content for our Cheval listing. Because TravelGround came here, we feel they have accurately represented the information you see on our listing today. The cottages do have zinc roofs and during strong winds eg South Easter Gale certainly the roof will rattle. However, the roof is not loose as such and does not blow off or leak. The guest's cottage is set up for 5 guests, your party consisted of 4 guests. There is a 4 seater table and bench chairs available at the cottage as well as a large cane table (glass top) with 1 cane chair. The cane chair, unfortunately, must have got wet at some stage, started to deteriorate and we had not noticed. Therefore there was sound seating for 4 guests. We have removed the cane chair subsequently. After you had left we found the round gilded antique mirror frame had been broken and the broken pieces were lying under the bed.
Charmaine A - Mar 2017
Overall rating
Absolute teleurstelling.
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Absolute disappointment.
Photos on website and what the place is really like, very deceiving. Wouldn't recommend it to anyone.
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Cheval Vapeur 's response
This guest stated they were perfectly happy with the establishment when they arrived. The following morning the gentleman came to door explaining that their relatives in Cape Town wanted them to stay with them. He asked me for his money back. I referred him to the cancellation policy. He did not like that.
Gretha F - Dec 2016
Overall rating
Ek is baie vertroud met plase maar het nog nooit soveel vlieë beleef nie.
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I am very familiar with farms but have never experienced so many flies.
Flies and ablution facilities very, very unpleasant. And let institution take care of electrical installations.
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Lettithea B - Dec 2016
Overall rating
Uiters swak en teleurstellend. Verdien geen sterre net minuse!
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Extremely weak and disappointing. Earn no stars only minuses!
Beware. Absolute misrepresentation on advertisement. Weak, dirty, "horders" nest.
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Marilize P - Jan 2016
Overall rating
Wat 'n teleurstelling!
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What a disappointment!
It was a horrible experience. We will never go there again in my life. The place is located in the informal settlement, with a terrible smell. Neglected and not cared for, dull and not guest friendly. Not at all in the condition of her photos. Very disappointed!
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Cheval Vapeur 's response
Afternoon Marlize,
In response to your review, Cheval Vapeur is not located in an informal settlement. On the contrary, the establishment is surrounded by vegetable farms who sell under contract to various supermarkets and thus do not fertilize with human waste. The nearest informal settlement is approximately 3 km away from the establishment.
We have reviewed the pictures on our listing to ensure that guests are not under the wrong impression when they book accommodation at Cheval Vapeur, as has Cape Town Tourism & the TEP(Tourism Enterprise Partnership), who have also vetted us we are members thereof, and confirm that our pictures are accurately representative. I do have to mention that you were under the impression that you booked the Mews Apartment, but in actual fact, you booked the Club Cottage which isn't nearly as luxurious as the Mews Apartment.
Regards,
Colleen
Jaco V - Dec 2015
Overall rating
Gemaklik en rustig.
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Comfortable and peaceful.
Peaceful and quiet with a nice view of Table Mountain. It was also neat and clean.
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Cheval Vapeur 's response
Baie Dankie Jaco vir jou besoek en wonderlike review.
Ek is altyd so bly as mense dit geniet.
Dan voel ons lewens vol waarde.
Hoop my taal nie te snaaks is nie.
Rudy B - Jun 2015
Overall rating
Besonders aangenaam.
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Particularly pleasant.
Immediately felt at home and comfortable.
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Cheval Vapeur 's response
Evening Rudy,
Thank you for the positive review. Much appreciated!
Hope to see you again sometime in the future.
Regards,
Colleen
Lisette G - Apr 2015
Overall rating
Gevoel van kamp met styl.
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Feeling of camp with style.
The house is small, but equipped with everything you need if you were to camp. It is neat and has enough space to sit outside or to walk around. The children really enjoyed being among the horses, they could feed them and drop in on their favorites every day. The toilet and shower cabin were neat and private, you don't have to share them with a bunch of strange people. If you like horses, this is the place to stay. We felt very safe and really enjoyed it.
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Cheval Vapeur 's response
Goeie Dag Lisette,
Baie dankie vir die positiewe woorde en sterre. Ons is baie dankbaar daaroor. Alles van die beste en ons hoop om jou weer te sien!
Groete,
Colleen en John
Theuns D - Apr 2015
Overall rating
Verblyf was baie lekker en die natuur baie mooi.
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Accommodation was very nice and the nature very beautiful.
Would recommend it to anyone who likes silence and nature. Own transport important. Quiet and peaceful. Friendly people.
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Cheval Vapeur 's response
Goeie Dag Theuns,
Dankie vir jou mooi woorde in verband met Cheval. Baie gaaf van jou! Ons hoop om jou gou weer te sien!
Groete en lekker dag verder,
Colleen
Johannes J - Oct 2015
Overall rating
Plattelandse aardsheid en "rustic".
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Rural earthiness and "rustic".
Will not be to everyone's taste, but at these rates it is very comfortable. Small wooden houses with outside ablution facilities was quite an experience! My wife and I stayed in the apartments and really appreciated the antique furniture. The whole setup is functional and well suited for a few nights sleepover and use as a base to explore the area.
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Megan D - May 2015
Overall rating
Glad nie soos verwag nie.
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Not at all as expected.
It was an old Wendy's house, which feels like it's collapsing to the side when you walk into it. The evenings were very restless with cars racing. Mrs. Mouse was waiting for us in the kitchen. There was litter on the site. Cigarette butts were in the toilets. But what do you expect for R100 per person. The owners are friendly and helpful.
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Cheval Vapeur 's response
Good day Megan,
Thank you for your review. We do our utmost to give guests exactly what we promise. I will try to address each of your points.
Our listing details specify – wooden cottages and horse farm, in seasonal wetlands. The pictures are an accurate representation of the establishment. One should not be surprised to find a field mouse (or a horse or a duck) on a farm, or floor levels that are not exactly 90 degrees to the ground.
On the night of 2/5/15 (during your stay) a group of 6 guests stayed over. Unfortunately this group created much disturbance, behaved badly dispite our quitening them down several times. There was also excessive drinking. Because of this, we now specify in our quotes that we do not allow partying, raucous behavior and excessive drinking when quoting for groups of 5 guests and over. We apologize for this night’s disturbance and offer a refund for that night. As can be seen from the various other reviews, this is not usually the case but rather the exception.
The property is constantly and continuously cleaned. One guard dog, Shine, obviously disturbed by the behavior of the 6 guests, ran around pulling over rubbish bins that night which then caused a certain amount to be strewn around. This was then sorted out and Shine has subsequently been re-homed.
Our average rating for value for money is 4 star, even including your 3 star rating.
I am sorry you did not enjoy your stay. I am happy to refund you for the night of the 2nd May 2015.
Regards,
Colleen Beak
Tertia G - Dec 2014
Overall rating
Great experience!
Cheval Vapeur 's response
Enening Tertia,
I've only just realized I can reply to you!
Thank you so much for your Extremely Positive Review you gave Cheval after your stay.
Very much appreciated.
Hope to see you again at some time in the future.
Regards,
Colleen
- Free cancellation up to 1 week before your stay!
- Capacity: 49 people
- All ages welcome
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Check-in: 14:00 to 19:00
Check-out: 10:00 - Address: Varkens Vlei Road, Phillipi, Cape Town, 7808, Western Cape