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Chez Nous

2 reviews
Self Catering

Review Summary

3.5 out of 5from 2 reviews for Chez Nous
Cleanliness
2.0/5
Service
4.5/5
Location
4.5/5
Safety
4.5/5
Value for money
2.0/5
Andreas L - Apr 2024
Overall rating
Cleanliness
3/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
3/5
Andreas L
Family with young children

Ok'ish.

I would normally give 4 stars because of the location very close to the beach. However, there are some drawbacks, so for us it was 3 stars. 1. ) The rooms smell very bad, after one day all our clothes smelled and we had to wash everything. The things we cannot wash (bags, suitcases, caps, etc.) still smell after several days. We have been to other beach houses and never encountered something like that. My wife has asthma and could not stay there. Luckily we had another accommodation available in Arniston, so we switched. 2. ) When we turned on the microwave, the main fuse blew. The agent responsible for the property reacted very quickly, thank you for that. When trying to turn on the lamp in the living room, we noticed a bare wire showing out of the switch. We were lucky that the fuse blew, otherwise it could have ended badly. 3. ) There is a fireplace/braai outside, that is not covered. So if it rains (as it did when we were there), it cannot be used. Also, there is no table (but chairs) outside next to the fireplace. This is shown in the pictures provided, but could still be improved.

Chez Nous 's response

Thank you for your review, Andreas. We will definitely give attention to the mentioned carpets and lamp.

Chez Nous
Sonet S - Oct 2024
Overall rating
Cleanliness
1/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
1/5
Sonet S
With partner

Teleurgesteld.

Dit was 'n absolute teleurstelling. Vir die prys sou mens klein goedjies verwag soos 'n deksel vir die kasserolbak, 'n deksel vir die pan, 'n afdroograk vir die skottelgoed, badkamermatjie in die en-suite badkamer, kussings vir die buitestoele, dalk 'n tafel buite, ens. Die huis is bedompig en stink. Naderhand klou die reuk aan alles. Die gordyne, banke en linne is gevlek, die lig in die een kamer werk nie, die enclosed courtyard is vuil en afgeleef, die braairooster is stukkend. Die vrieskas is geroes. Daar is dooie insekte in die ligskerm, ens. Die huis is ook veel te klein vir 8 mense. 4 volwassenes en dalk 2 baie klein kinders maks. Hoewel die huis 'n lieflike uitsig het en goed geleë is, voel ek dit is 'n uitbuitery en ek dink die hotel sou goedkoper wees.

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Disappointed.

It was an absolute disappointment. For the price one would expect little things like a lid for the casserole dish, a lid for the pan, a drying rack for the dishes, bathroom mat in the en-suite bathroom, cushions for the outdoor chairs, maybe a table outside, etc. . The house is stuffy and smelly. Afterwards, the smell clings to everything. The curtains, sofas and linen are stained, the light in one room does not work, the enclosed courtyard is dirty and tired, the grill is broken. The freezer is rusted. There are dead insects in the light screen, etc. The house is also much too small for 8 people. 4 adults and maybe 2 very small children max. Although the house has a lovely view and is well located, I feel it is an exploit and I think the hotel would be cheaper.

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  • Capacity: 8 people
  • All ages welcome
  • Check-in: 14:00 to 19:00
    Check-out: 10:00
  • Address: 28 Harbour Street, Arniston, 7280, Western Cape
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https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAAab7e25ec884da33f3cfe6ea96a98a21207361f86dacc79558364727f3f147207eee0a842e5baf79380bcd6f80684c7f92786?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R4 602 per night (sleeps 8) 2 5 1 4 28 Harbour Street Arniston 7280 Western Cape 021 201 8900 14:00-19:00 10:00 -34.6739582 20.2310737