Chez Victor
Review Summary
Tobie V - Feb 2024
Overall rating
Baie teleurgesteld.
Read more
This review is being shown in its original language.
Translate to English.
Very disappointed.
Unfortunately not. There was not enough space for safe parking. We had to try with great difficulty diagonally driving on a tar surface with sharp points, with the result that we had to replace 2x front tires. It was offered to park in front of their vehicle, but only after we did not want to park in the street. This was their solution to the problem. We were home for 8 nights and no one offered clean linen or cleaned the place. Diagonally in front of the bedroom in the street, there was work being done on a broken down car which was extremely disturbing at times. Didn't feel safe at all.
This review has been automatically translated using Google.
View original in Afrikaans.
Chez Victor 's response
Sorry to see that these guests were disappointed with their stay.
Regarding the parking situation - I agree, our off-street parking is a little tight, especially for very large vehicles. We did our best to accommodate these guests by allowing them to park in the main house's secure parking area, which we thought was a satisfactory solution.
Our cottage is cleaned and linen is changed once a week. As the guests stayed for eight nights, we felt it would have been impractical to change the linen for only one night.
We were unaware of the noise in the street - it's a pity that we were not alerted to this as we would have contacted the police.
We were shocked to read that these guests did not feel safe. The cottage is fully alarmed (24-hour surveillance cameras), all windows have burglar bars, there is a security gate at the front as well as an electric gate across the driveway. I'm not sure how much more security would be required to satisfy these guests?
Erika K - Oct 2022
Overall rating
AWESOME.
Chez Victor 's response
We so enjoyed meeting you and having you stay in our cottage - pity it was only for four days! You were perfect guests who left the cottage in perfect condition. Looking forward to welcoming you back to our little bit of paradise!
Nathaniel R - Nov 2020
Overall rating
Weekend away in Hout Bay.
Chez Victor 's response
Hi Nathaniel - thank you for the great review.
Hope to see you both again in the not too distant future.
Regards
Liz
- Capacity: 2 people
- All ages welcome
-
Check-in: 14:00 to 19:00
Check-out: 10:00 - Address: 18 Victor Street, Hout Bay, Cape Town, 7806, Western Cape
