Clanwilliam Hotel
Review Summary
Tracey L L - Nov 2024
Overall rating
Good value for money.
Corné G - Feb 2023
Overall rating
Lekker gekuier.
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Have a nice time.
Good service, tidy, air conditioning was very welcome, as well as a clean pool.
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C Dewet M - Apr 2023
Overall rating
Baie lekker gebly.
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Very nice stay.
Power a big problem.
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Clanwilliam Hotel 's response
Goeiedag, baie dankie vir die terugvoering. Ongelukkig is beurtkrag landwyd 'n probleem en ons vertrou dit sal spoedig opgelos word. Vriendelike groete, Audrey - Ontvangs
Elmare S - Aug 2023
Overall rating
Het soos huis gevoel.
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Felt like home.
Friendly staff and very helpful. It was a nice breakfast.
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Clanwilliam Hotel 's response
Goeie more, baie dankie vir die terugvoering. Dankbaar julle het lekker gebly. Mooi dag. Vriendelike groete, Audrey - Ontvangs
Melissa L - Jul 2024
Overall rating
Redelik.
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Reasonable.
The location of the hotel is nice and central in the town and close to everything.
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Clanwilliam Hotel 's response
Goeie more, Melissa. Baie dankie vir die terugvoering en ons is dankbaar dat julle ons hotel gekies het. Ons sien uit na julle volgende besoek. Vriendelike groete, Hotel Bestuur
Nico J - Sep 2024
Overall rating
Redelik goed, maar dit kon beter.
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Pretty good, but it could be better.
It was pleasant, but does not compare to the previous accommodation we have used during this tour. The dispensation was a problem. The person begging on the sidewalk also causes discomfort.
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Brendon P - Nov 2024
Overall rating
Suited my needs for MTB adventure.
Mark B - Apr 2023
Overall rating
Could do better.
Read moreClanwilliam Hotel 's response
Good morning, many thanks for your review. We do appreciate and follow up on all issues. Kind regards, Audrey - Reservations Manager
Anonymous Guest - Dec 2023
Overall rating
Tim A - Aug 2023
Overall rating
Hotel was clean had to park in the street, the restaurant's food was terrible.
Read moreClanwilliam Hotel 's response
Dear Sir
Thank you for your review. We apologise that the food the steaks were not up to scratch as we pride ourselves in buying the best quality available. I hope we see you in the near future to experience that restaurant as it should be
Kind Regards
Peter
General Manager
Marita S - Aug 2023
Overall rating
'n Groot teleurstelling.
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A big disappointment.
The TV didn't work for the whole time. The boiler in the room did not work. There was no hot water. The blanket was not clean. The corridors were pitch dark during load shedding. At breakfast, the waitress did not want to cover another place at our table. According to her, there were not enough cutlery?!
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Clanwilliam Hotel 's response
Goeie more mevrou, Ons verskillende afdelings is die terugvoering meegedeel. Vriendelike groete, Audrey - Ontvangs.
Herman L - Aug 2023
Overall rating
Teleurstellend
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Disappointing
I have rarely been as disappointed in a website's accommodation option as I was with Clanwilliam Hotel. Travelers are lured with carefully taken photographs to a site where the reality deviates totally negatively from the expectation that is created. The room was small, two people couldn't be in the bathroom at the same time, the roof of Room 24 was mouldy, none of the WiFi options worked (despite a call to reception), the dining room was soulless and almost completely dark during "loadshedding", the dinner was average at best and the breakfast was disappointing with several bowls already empty by 09:30. I found the place to be soulless, tired and disappointing and I feel taken advantage of because the whole experience does not justify the price under any circumstances.
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Clanwilliam Hotel 's response
Goeie more Herman. Ons neem kennis van u opmerkings en sal aandag gee waar nodig. Vriendelike groete, Audrey - Ontvangs
Marietha R - Dec 2022
Overall rating
Vriendelik en behulpsaam.
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Friendly and helpful.
Friendly help with luggage.
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Annemarie V - Jul 2022
Overall rating
Heerlik.
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Delicious.
The size of the room as well as the fireplace was really a welcome bonus.
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Johan V - Mar 2022
Overall rating
Die foto's is misleidend en die hotel kort aandag.
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The photos are misleading and the hotel needs attention.
The town is dilapidated and struggles with electricity. The hotel needs attention. Soap holder e.g. is out of order. This is for quick overnight only and I doubt the value for money. Wouldn't just suggest Clanwillian as an overnight town, maybe better to get something out of town if you have to.
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Cris I - Jun 2021
Overall rating
Great spot to stay
Charlene L - Apr 2021
Overall rating
Pragtige ligging en lieflike groot kamers.
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Beautiful location and lovely large rooms.
Very helpful, hospitable and their meals were delicious.
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Clanwilliam Hotel 's response
Ons waardeer die positiewe terugvoering en ons sien uit na julle volgende besoek.
Johan E - Mar 2021
Overall rating
Netjies, professionele diens.
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Neat, professional service.
Meals are very good.
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Clanwilliam Hotel 's response
Baie dankie vir die positiewe review.
Mooi dag, groete
Gert V - Aug 2021
Overall rating
Baie vriendelike personeel en baie behulpsaam.
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Very friendly staff and very helpful.
All the rules and meal times were explained very well to us.
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Schalk B - Apr 2021
Overall rating
Dit is heerlik. Baie lekker geëet en geslaap.
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It's delicious. Ate and slept very well.
The street is very busy in front of the Hotel.
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Clanwilliam Hotel 's response
Baie dankie. Ons is trots op ons hotel en geniet ons gaste terdee.
Arné D - Aug 2021
Overall rating
Dit is nie R1800 per nag werd nie.
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It is not worth R1800 per night.
There are no tissues in the room and no air freshener in the bathroom. The water's taste is undrinkable, and it would be wise to place 2 bottles of water in the room.
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Jan G - Sep 2021
Overall rating
Baie swak geriewe in kamer.
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Very poor facilities in room.
No phone in room. No shower cap, shampoo or cream. TV above mirror cabinet. Couldn't watch TV from bed without physio for neck muscles. R2500 for VIP room. Worst hotel experience ever! Breakfast was very nice.
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Clanwilliam Hotel 's response
Goeiedag, baie dankie vir terugvoering, verbeterings word oral aangebring. Ongelukkig word telefone nie meer in die kamers gesit nie. Vriendelike groete, Audrey - Ontvangs
Ina D - Aug 2021
Overall rating
Nie gelykstaande aan 4 ster.
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Not equivalent to 4 star.
Breakfast was below average. Room was on the road side and trucks drive through the night and are very disturbing.
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David F - Apr 2021
Overall rating
Fine.
Clanwilliam Hotel 's response
Good Day, we appreciate you taking the time to review our establishment and even more your visit to the Clanwilliam Hotel. Soon all the Hotels in the group will be "refreshed" and we believe this will be a positive move ensuring our guests' comfort and enjoyment.
Erik K - Sep 2021
Overall rating
Teleurstellend!
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Disappointing!
Since our last visit to the hotel three years ago, there are clear signs of decay in the building itself and the cleanliness of the rooms.
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Clanwilliam Hotel 's response
Goeie more. Baie dankie vir terugvoering, ons het nou reeds begin met reperasies. Groete, Audrey
Marinda L - Aug 2021
Overall rating
Blommekyk oorslaap.
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Flower watching sleep over.
What a disappointment. We had to leave our vehicle in the busy, narrow street in front of the hotel because there was no other parking available. Unloading our luggage was a nightmare, in the narrow street next to us vehicles rush up and down and on the narrow sidewalk on the other side a stream of people walk. Our room was spacious but the layout is very poor. The TV is on the same wall as the bed's headboard which makes it very difficult to watch TV, then I must add that in each case there was more snow than picture on the TV. In the bathroom, an "extractor fan" that helps with the steam when you shower would have been welcome. Breakfast was just another disappointment.
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Ingrid J - Dec 2021
Overall rating
Was nie bewus dat ons daar oornag nie.
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Wasn't aware we were spending the night there.
We request 100% refund. Reception was not aware of our booking. The website's agent Bradley is aware of this.
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Johannes J - Dec 2020
Overall rating
Lekker en mooi.
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Nice and beautiful.
It was a pleasant experience. The rooms are very nicely furnished and tidy.
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Clanwilliam Hotel 's response
Baie dankie vir u terugvoering - ons waardeer u positiewe kommentaar. Kom besoek ons gerus weer.
Francois M - Sep 2020
Overall rating
Hotelkonstruksie en -afwerking verbeteringe kan meer deurlopend wees, nie stuk-stuk!
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Hotel construction and finishing improvements can be more continuous, not piecemeal!
See stars.
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Clanwilliam Hotel 's response
Binnekort sal opgradering plaasvind.
Groete Ontvangs
Jannie Van Zyl Familie Trust J - Sep 2020
Overall rating
Ligging puik.
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Location great.
Rooms tidy, short for winter electric blankets and light for loadshedding.
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Clanwilliam Hotel 's response
Baie dankie vir terugvoering, ons waardeer dit.
Pieter K - Sep 2020
Overall rating
Lekker wegbreekplekkie.
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Nice getaway spot.
The people are helpful and friendly. We ate at the hotel that evening and can recommend it. The price of the drink is really very reasonable and we were surprised by that. The room is spacious and clean. The only thing that bothered me was the cleanliness of the bathroom. More attention can be paid to the mold on the walls and roof.
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Clanwilliam Hotel 's response
Baie dankie vir die mooi en positiewe review, ons werk aan die badkamers.
Sanet S - Sep 2020
Overall rating
Naweekwegbreek.
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Weekend getaway.
We recently stayed at Clanwilliam Hotel for just one night. We were received very kindly and the check-in process was quick and easy and our room was immediately available. Als very neat, the bathroom windowsill and floor were not 100% clean and the towels a bit old and stained. The bed was wonderfully big and soft. Slept very well. We were just surprised that the restaurant's options were so limited on a Friday night.
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Clanwilliam Hotel 's response
Baie dankie vir die positiewe terugvoering.
Groete Ontvangs
Susann S - Aug 2020
Overall rating
Bevredigend vir een nag se oorslaap.
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Satisfactory for one night's sleepover.
Hotel needs some TLC.
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Clanwilliam Hotel 's response
Baie dankie, binnekort sal daar opgradering plaasvind.
Anonymous Guest - Aug 2020
Overall rating
Anonymous Guest - Aug 2020
Overall rating
The stay was not pleasant at all, the beautiful flowers and nature are incredibly beautiful.
I responded to the advertisement of the Clanwilliam Hotel about the beautiful photos of rooms with wooden floors and fireplaces. I think that not one guest had the privilege of staying in the beautiful hotel this weekend. Everyone is squeezed into 'rooms' outside around the pool. My room was not serviced, I had to ask reception for toilet paper on Sunday, after which someone arrived and made my bed, which I really appreciate. There were glasses and mugs in room, but no coffee, tea or even sugar and milk in the room. Which doesn't make sense, because there is a kettle and a fridge. The tiled floors were freezing cold, with no warm carpets. The duvet on the bed was paper thin, at least there was a blanket. What makes me sad is that the staff themselves are friendly, but it's as if the person/persons running the hotel can't care at all. I understand about Covid measures, but can I really charge a full rate per night with such a service? I also know that I am not the only guest who had the experience. Other guests came to ask if my room was serviced because theirs was not serviced either. I know of one lady who went to buy Jik and went to wash her shower with a brush because the shower was dirty. It is very unfortunate.
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Sjani D - Sep 2019
Overall rating
Gerieflik en bekostigbaar.
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Convenient and affordable.
The hotel has nice and spacious rooms with modern facilities. Meals are also delicious.
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Clanwilliam Hotel 's response
Baie dankie vir positiewe terugvoering.
Ontvangs
Ben S - Jul 2019
Overall rating
Baie netjies en veilige parkering.
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Very neat and safe parking.
Very nice bed with nice bedding.
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Clanwilliam Hotel 's response
Baie dankie vir positiewe terugvoering.
Ontvangs
Rudolph S - May 2019
Overall rating
Baie mooi en groot kamers.
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Very nice and big rooms.
Very nice with big rooms. Breakfast is delicious and staff is very friendly. Car must be parked outside in the street but there is a guard who will watch. WiFi was very bad.
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Clanwilliam Hotel 's response
Liewe Rudolph,
Dankie vir so 'n wonderlike terugvoer, dit word die meeste waardeer deur myself en die personeel.
Hartlike groete van Charne.
Sanett U - Mar 2019
Overall rating
Lekker.
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Nice.
The staff was great. Everyone was very friendly. Room was beautifully clean.
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Clanwilliam Hotel 's response
Liewe Sanette,
Dankie dat jy die tyd geneem het om jou onlangse verblyf te hersien. Ons waardeer u positiewe woorde.
Hartlike groete van Charne en die Clanwilliam Hotel span.
Pieter W - Sep 2019
Overall rating
Food is great - good value for money.
Clanwilliam Hotel 's response
Many thanks for positive review.
Pierre G - Sep 2019
Overall rating
Goeie verblyf in hotelkamers.
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Good stay in hotel rooms.
Parking area for cars is very small and makes it difficult. Hotel can invest in new mattresses. Food very nice and room and hotel are clean.
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Clanwilliam Hotel 's response
Ongelukkig is ons parkeerarea beperk, maar ons het sekuriteit deur die nag. Groete
Angela S - Jun 2019
Overall rating
Heerlik en rustig.
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Lovely and peaceful.
Accommodation was lovely and they didn't spare any trouble to move us to another room.
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Clanwilliam Hotel 's response
Liewe Angela
Dankie dat jy die tyd geneem het om jou onlangse verblyf by ons te hersien. Ons waardeer die terugvoer op prys.
Vriendelike groete van Charne en die Clanwilliam Hotel-span.
Annelene T - Apr 2019
Overall rating
Sentraal om omliggende dorpe te besoek.
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Central to visit surrounding towns.
Accommodation met our expectation. Cost of parking of hotel is exorbitantly high.
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Clanwilliam Hotel 's response
Liewe Annelene,
Dankie vir sulke wonderlike terugvoer, dit word die meeste waardeer deur myself en die personeel en ons is so bly dat u, u verblyf by ons geniet het.
Hartlike groete van Charne.
Hercu S - Jun 2019
Overall rating
Pristine and great value for money!
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Pristine and great value for money!
Exceeded all expectations. Thank you and well done! Our country needs more places like this.
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Clanwilliam Hotel 's response
Baie dankie. Ons gaste is vir ons baie belangrik.
Groete Ontvangs
Anonymous Guest - May 2019
Overall rating
Anonymous Guest - Aug 2019
Overall rating
Old and cold and dark.
Hopelessly Too Expensive. Location on main street not good. Actually looks like a residence
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Nico F - Jan 2019
Overall rating
Hotel is oud en afgeleef
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Hotel is old and shabby
Hotel and rooms do not look at all like on the website! Breakfast was awful, either burnt or raw (flapjacks)! No WiFi, filed a complaint, there is nothing wrong with that! Material in room about Clanwilliam and restaurants and places to visit must have been updated 10 years ago! Was really disappointed!
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Clanwilliam Hotel 's response
Liewe Prof
Kontak my asseblief, ek wil graag die geleentheid hê om u verblyf in meer besonderhede te bespreek.
Hartlike groete van Charlie en die Clanwilliam Hotel-span.
Gregg V - Dec 2018
Overall rating
Great 2 night stay.
Clanwilliam Hotel 's response
Dear Gregg,
Thank you for taking the time to review your recent stay with us, your feedback is very appreciated by myself and the staff and we do hope you will visit again.
Warm regards from Charne and the team.
Jos D - Sep 2018
Overall rating
Baie vriendelike personeel, kamer skoon en netjies.
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Very friendly staff, room clean and tidy.
Staff were very helpful in moving us out of their own accord to a room on ground level and close to car, not to climb so many stairs and also helped with bags. Set menu for dinner and the breakfast was delicious.
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Clanwilliam Hotel 's response
Liewe Riana,
Dankie dat jy die tyd geneem het om jou verblyf te hersien, ons waardeer u terugvoer op prys.
Hartlike groete van Charne en die span.
Wanda V - Aug 2018
Overall rating
Gasvry.
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Hospitable.
Warm, big room, delicious food at their restaurant on the premises, friendly service at the restaurant, homey atmosphere. We will definitely stay there again and recommend it.
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Clanwilliam Hotel 's response
Liewe Wanda
Dankie vir die wonderlike terugvoer, ons waardeer dit regtig.
Hartlike groete van Charne en die Clanwilliam Hotel span.
Thilana W - Aug 2018
Overall rating
Ek't dit baie geniet, dankie!
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I really enjoyed it, thank you!
The toilet did not work well, but the shower was lovely. Enjoyed the weekend there, thanks.
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Clanwilliam Hotel 's response
Liewe Thilana
Dankie vir die wonderlike terugvoer, ons waardeer dit regtig.
Hartlike groete van Charne en die Clanwilliam Hotel span.
Lize T - Jun 2018
Overall rating
Perfect for travelling.
Clanwilliam Hotel 's response
Dear Lize,
Thank you for taking the time to review your stay with us, we are so pleased that you had a good stay.
Warm regards from Charne and the Clanwilliam Hotel team.
Jenny W - May 2018
Overall rating
Vriendelike personeel laat jou baie welkom voel.
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Friendly staff that make you feel at home.
Upon our arrival the power was off, but they were prepared with candles and made us feel so at home. Rooms are neat and clean and dinner and breakfast were both prepared and served with care.
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Clanwilliam Hotel 's response
Liewe Jenny,
Dankie vir die resensie, ons waardeer u terugvoer.
Hartlike groete van Charne en die span.
Gerald S - May 2018
Overall rating
Great place. Worth the money. Beds are comfortable.
Clanwilliam Hotel 's response
Dear Gerald,
Thank you for taking the time to review your stay with us. Parking onsite remains a challenge, there is very little space to utilize and we thank you for your patience in the matter.
Warm regards from Charne and the team.
Marita O - Apr 2018
Overall rating
Baie lekker gebly.
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Very nice stay.
Stayed overnight, had a great stay and ate.
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Clanwilliam Hotel 's response
Liewe Marita,
Dankie vir die resensie, waardeer ons u terugvoer.
Hartlike groete van Charne en die span.
Melanie A - Apr 2018
Overall rating
Baie lekker gebly.
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Very nice stay.
The parking is a problem, therefore very unsafe. Then I would like there to be a rate without breakfast. It was show time so you don't have time to eat breakfast so my husband and I both missed our breakfast but had to pay for it.
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Clanwilliam Hotel 's response
Liewe Melanie
Dankie vir die resensie, ons waardeer u terugvoer.
Die parkeerplek is veilig en ons het sekuriteit. Parkering in die hotel bly 'n uitdaging, aangesien jy kan sien daar is baie min ruimte om te gebruik.
Hartlike groete van Charne en die span.
Anthony T - Mar 2018
Overall rating
Een van die beste plekke om te bly.
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One of the best places to stay.
The staff are all friendly and try to make your stay as comfortable as possible. We had one of the outside rooms which are very clean and spacious. We ate in the hotel on Wednesday night and their food is really good, as is their breakfast. I would recommend them to anyone without hesitation. The only drawback is the small parking space within the premises.
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Clanwilliam Hotel 's response
Dankie dat jy die tyd geneem het om jou verblyf te hersien, en jou wonderlike terugvoer word waardeer. Ons vra om verskoning vir die klein parkeerarea. Dit is iets wat ons wil verbeter.
Nicolaas S - Mar 2018
Overall rating
Vriendelike en diens met 'n humorsin.
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Friendly and service with a sense of humour.
Very friendly reception. Room was very modern and clean. Bathroom has a good layout and is very practical. Staff are friendly.
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Clanwilliam Hotel 's response
Liewe Philip,
Dankie dat jy die tyd geneem het om jou verblyf te hersien, jou terugvoer word waardeer.
Jannie F - Dec 2018
Overall rating
Uitstekend.
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Outstanding.
Excellent, neat, clean and friendly service.
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Clanwilliam Hotel 's response
Liewe Jannie,
Dankie vir die wonderlike terugvoer, dit word die meeste waardeer.
Hartlike groete van Charne en die span.
Ivan A - Dec 2018
Overall rating
Die akkommodasie was fantasties.
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The accommodation was fantastic.
The hotel was everything we expected and more. The reception was friendly and breakfast was delicious. Good provision was made for my baby (cot and high chair). It was awesome.
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Clanwilliam Hotel 's response
Liewe Monique
Dankie vir die wonderlike terugvoer, dit word die meeste waardeer.
Hartlike groete van Charne en die span.
Charl M - Sep 2018
Overall rating
Op langpad moes oornag - regte plek en keuse.
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Had to spend the night on a long road - right place and choice.
Was the Saturday of a long weekend. Other accommodation was minimum 2 days, hotel one night, right choice, central in town and although vehicle had to stay overnight before hotel, very safe.
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Clanwilliam Hotel 's response
Liewe Charl,
Dankie dat jy die tyd geneem het om jou verblyf te hersien, ons waardeer u terugvoer op prys.
Hartlike groete van Charne en die span.
Elaine P - Apr 2018
Overall rating
Ruim, skoon en gerieflik.
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Spacious, clean and comfortable.
Stayed here for 1 night with friends. Rooms neat and comfortable. Restaurant's food very average.
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Clanwilliam Hotel 's response
Liewe Elaine,
Dankie vir die resensie, ons waardeer u terugvoer.
Hartlike groete van Charne en die span.
Estelle M - Mar 2018
Overall rating
Heerlik.
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Delicious.
Unbelievably extremely delicious.
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Clanwilliam Hotel 's response
Liewe Estelle
Dankie vir die resensie, ons waardeer u terugvoer.
Hartlike groete van Charne en die span.
Denise V - Mar 2018
Overall rating
Aangenaam.
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Pleasant.
Had a nice stay in hotel. Breakfast was delicious. Staff were friendly and helpful.
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Clanwilliam Hotel 's response
Liewe Denise,
Dankie vir die resensie, ons waardeer u terugvoer.
Hartlike groete van Charne en die span.
Hettie D - Mar 2018
Overall rating
Goeie diens gekry.
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Got good service.
Checked in late and lady was very helpful.
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Clanwilliam Hotel 's response
Dankie dat jy die tyd geneem het om jou verblyf te hersien, jou terugvoer word waardeer.
Deon V - Jul 2018
Overall rating
Net reg!
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Just right!
We had a very nice stay at Clanwilliam Hotel. Friendly people. Very helpful. The room is very nice and has a fireplace (it was a cold weekend).
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Clanwilliam Hotel 's response
Liewe Gideon,
Dankie vir die wonderlike resensie, ons waardeer u terugvoer.
Hartlike groete van Charne en die span.
Pikkie J - Mar 2018
Overall rating
Uitstekend.
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Outstanding.
Good place to sleep, enjoyed it.
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Clanwilliam Hotel 's response
Dankie dat jy die tyd geneem het om jou verblyf te hersien, jou terugvoer word waardeer.
Simon K - Dec 2018
Overall rating
Mooi skoon en ruim kamers met vriendelike diens van die personeel.
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Nice clean and spacious rooms with friendly service from the staff.
Pleasantly surprised with the nice and spacious facilities of the hotel. We were kindly received and had a nice stay.
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Clanwilliam Hotel 's response
Liewe Simon
Dankie vir die resensie, ons waardeer u terugvoer.
Hartlike groete van Charne en die span.
Jaco O - Dec 2018
Overall rating
Heeltemal aanvaarbaar.
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Totally acceptable.
Very clean and tidy and would recommend to any travellers.
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Clanwilliam Hotel 's response
Liewe Jaco,
Dankie vir die wonderlike terugvoer, dit word die meeste waardeer.
Hartlike groete van Charne en die span.
Clive V - Dec 2018
Overall rating
Baie lekker en gesellig.
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Very nice and cozy.
Very nice time with very friendly people in the area and many places to visit.
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Clanwilliam Hotel 's response
Liewe Clive,
Dankie vir die wonderlike terugvoer, dit word die meeste waardeer.
Hartlike groete van Charne en die span.
Tanya P - Sep 2018
Overall rating
Friendly, helpful, accommodating of early check in. Modern and clean rooms. Secure parking. Conveniently located!
Clanwilliam Hotel 's response
Dear Tanya,
Thank you for taking the time to review your stay with us, we appreciate the feedback.
Warm regards from Charne and the Clanwilliam Hotel team.
Engela M - Aug 2018
Overall rating
Goed genoeg vir een aand.
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Good enough for one night.
Friendly staff, neat room. The breakfast was absolute chaos. Not enough tables and chairs to accommodate all the people. The bread containers were empty we had to ask for bread. Had to wait a long time for fried eggs. The table was not neatly set again after the guests had finished eating breakfast. We had to fetch our own cutlery from the kitchen. We had to ask for coffee, no one comes to ask you if you want coffee. The amount of staff could not serve everyone and keep guests satisfied. Tip: Flower time is busy. More staff and more hands will address the situation.
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Clanwilliam Hotel 's response
Liewe Engela
Dankie vir u waardevolle insette, ons is besig om veranderinge aan te bring, en ek dink u sal dit duidelik in die Bloemseisoen sien.
Hartlike groete van Charne en die Clanwilliam Hotel span.
Erica S - Apr 2018
Overall rating
Gerieflike verblyf.
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Comfortable accommodation.
Neat and comfortable accommodation. Clean and spacious room with the necessary facilities. Nice breakfast. Will stay overnight again.
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Clanwilliam Hotel 's response
Liewe Erica,
Dankie vir die resensie, waardeer ons u terugvoer.
Hartlike groete van Charne en die span.
Stanley H - Sep 2018
Overall rating
Baie rustige atmosfeer.
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Tranquil atmosphere.
Lovely reception, friendly staff made our stay pleasant.
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Clanwilliam Hotel 's response
Liewe Stanley,
Dankie vir die wonderlike terugvoer, ons waardeer dit regtig.
Hartlike groete van Charne en die Clanwilliam Hotel span.
Yolandi T - Aug 2018
Overall rating
Netjiese, skoon geriewe met genoeg spasie in die familiekamer vir ons gesin van 5.
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Neat, clean facilities with enough space in the family room for our family of 5.
We were received kindly and the room and bathroom were very nice, neat and clean. We slept nice and warm and comfortably. Just a pity there isn't a relaxation area, apart from the swimming pool, where you can have a drink, the bar and restaurant only opened later, so we just headed for town.
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Clanwilliam Hotel 's response
Liewe Yolandi,
Dankie dat jy die tyd geneem het om jou verblyf te hersien, ons waardeer die terugvoer.
Hartlike groete van Charne en die Clanwilliam Hotel span.
Bennie D - Jul 2018
Overall rating
Netjiese hotel, vriendelike bestuur en personeel.
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Neat hotel, friendly management and staff.
There were few people in the hotel on the Saturday night, so maybe a bit difficult to judge service level. It was very good. Dinner and breakfast eaten inside the hotel, were very good and tasty. Room is large, neat and clean and looks like it has been recently redone. Tastefully done. Located on main street, parking at cost behind the hotel with electric fence and gate. To recommend.
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Clanwilliam Hotel 's response
Liewe Bennie,
Dankie dat jy die tyd geneem het om jou onlangse verblyf te hersien. Ons waardeer u terugvoer op die prys.
Hartlike groete van Charne en die span.
Gustav G - Apr 2018
Overall rating
Was besonder goed met baie vriendelike mense.
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Was particularly good with very friendly people.
See stars.
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Clanwilliam Hotel 's response
Liewe Gustav,
Dankie vir die resensie, ons waardeer u terugvoer.
Hartlike groete van Charne en die span.
Anonymous Guest - Jan 2018
Overall rating
Anonymous Guest - Sep 2018
Overall rating
Was peaceful but the hotel needs 'Tender Loving Care'
The hotel needs 'Tender Loving Care'. If rooms are given over to guests, the hotel must make sure the rooms are clean. The shower floor and roof of the bathroom can be cleaned with 'JIK' the black moss will then disappear over typing and the guests will get a feeling that the rooms are clean. The cupboards in the bathroom could also be decently 'mounted' and were loose and the lights did not work in the bathroom. The 'dust bunnies' were smoking in the corners of the room and I don't believe the room was swept out before we received the key. The front view of the hotel also needs mending, even if it is only the side path that is swept and displayed cleanly. All this was reported to the lady at reception.
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Lucy B - Aug 2018
Overall rating
Aangenaam met hulpvaardige, bedagsame personeel.
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Pleasant with helpful, considerate staff.
Too sympathetic to personal needs. A quiet room and willing to provide for breakfast despite an early departure.
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Clanwilliam Hotel 's response
Liewe Lucy,
Kontak my asseblief, ek wil graag oor u verblyf in meer besonderhede praat.
Hartlike groete van Charne
Rudie B - Aug 2018
Overall rating
Baie oulik met reuse ontbyt!
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Very cute with huge breakfast!
Just a shame the king size bed wasn't extra long - I'm a tall man and my feet crossed at the front!
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Clanwilliam Hotel 's response
Liewe Rudie
Dankie vir die wonderlike terugvoer, ons waardeer dit regtig.
Hartlike groete van Charne en die Clanwilliam Hotel span.
Willie D - Sep 2018
Overall rating
Great.
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Great.
Could make a bigger effort with visitors. Would've appreciated assistance with baggage to and from room. Provide more options for softer pillows. Put fresh milk in rooms.
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Clanwilliam Hotel 's response
Liewe Willie
Dankie dat jy die tyd geneem het om jou verblyf te hersien, ons waardeer u terugvoer op prys.
Hartlike groete van Charne en die span.
Jonathan C - May 2018
Overall rating
Dit was baie lekker om by die Clanwilliam Hotel te kan bly.
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It was very nice to be able to stay at the Clanwilliam Hotel.
There are a few things that made me unhappy, one of them was that my car was parked outside while there were other cars parked inside the hotel. Second, the bedding was not completely clean. For a two-day stay, there was only one toilet roll and a small bar of soap. There were also only drinks for one event.
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Clanwilliam Hotel 's response
Liewe Jonathan,
Dankie vir die resensie, ons waardeer u terugvoer.
Ter plaatse parkering is 'n uitdaging, ons het slegs 'n beperkte aantal plekke binne die perseel, maar straatparkeerplek is baie veilig en gemonitor. Wat die Wi-Fi betref, is dit beskikbaar in openbare areas en het dit beperkinge.
Hartlike groete van Charne en die span.
Cristeline H - Jul 2017
Overall rating
I will recommend this place for anyone. Great service and room is stunning.
Clanwilliam Hotel 's response
Dear Cristeline,
Thank you for the wonderful review, it's always great to receive feedback such as yourselves, the feedback is much appreciated by management and staff.
Jt B - Jun 2017
Overall rating
Warme vriendelike en hulpvaardige ontvangs op koue aand.
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Warm friendly and helpful welcome on a cold evening.
Neat, good food and quick and friendly staff.
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Clanwilliam Hotel 's response
Liewe Magda,
Dankie vir die wonderlike resensie, dit is altyd lekker om sulke positiewe terugvoer te kry
Zelda C - Jul 2017
Overall rating
Lieflike, skoon, groot kamers en lekker kos.
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Lovely, clean, big rooms and good food.
Friendly staff. Lovely spacious room with king size and single bed. Air conditioning made the room warm and cosy. The food is delicious and the portions are generous.
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Clanwilliam Hotel 's response
Liewe Zelda,
Dankie vir die wonderlike resensie, dit is altyd lekker om sulke positiewe terugvoer te kry. Ons hoop u binnekort weer te akkommodeer.
Karen J - Jul 2017
Overall rating
Accommodation great. Food and service from kitchen staff lousy.
Read moreClanwilliam Hotel 's response
Dear Nicky,
Thank you for taking the time to review your stay, feedback such as yours is invaluable in improving our service. Since your last visit, we have appointed a new kitchen manager and I'm sure you will agree with the improvements.
Seugnet D - Apr 2017
Overall rating
Fantastiese diens en heerlike kos.
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Fantastic service and delicious food.
We slept in the Clanwilliam hotel one night for a cycling race and it was lovely. Big rooms, good service and very good food!
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Clanwilliam Hotel 's response
Goeiedag Seugnet,
Fantasties! Ons is bly dat jy jou tyd geniet het met ons.
Yolandie S - Dec 2017
Overall rating
Gerieflike verblyf in die middel van die dorp en die swembadkamers is baie lekker.
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Comfortable accommodation in the center of town and the pool rooms are very nice.
Friendly service, good location and comfortable rooms.
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Clanwilliam Hotel 's response
Dear Yolandie S
Dankie dat jy die tyd geneem het om jou onlangse verblyf te hersien. Jou terugvoer word waardeer deur bestuur en personeel.
Candice Leigh H - Dec 2017
Overall rating
Na 'n stresvolle werksdag is dit die perfekte ligging om te ontspan.
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After a stressful day at work, this is the perfect location to relax.
After a full day of work, it was the perfect place to end the day. We used the pool and thoroughly enjoyed ourselves. A nice peaceful retreat and the food was also fantastic.
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Clanwilliam Hotel 's response
Dear Candice H,
Dankie dat jy die tyd geneem het om jou onlangse verblyf te hersien. Jou terugvoer word waardeer deur bestuur en personeel.
Hannelie V - Apr 2017
Overall rating
Ons was baie tevrede met die kamer, diens en almal was vriendelik en behulpsaam, ontbyt was heerlik en gesellig.
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We were very happy with the room, service and everyone was friendly and helpful, breakfast was nice and cosy.
I will just not recommend the dinner at all, the street made a lot of noise, the Spar and liquor store is just 100 m down the road and is very bothersome.
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Clanwilliam Hotel 's response
Goeiedag Hannelie,
Dankie vir jou opmerkings, ons is bly dat jy jou tyd hier by ons geniet het.
Hanlie R - Nov 2017
Overall rating
Aangename verblyf.
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Pleasant stay.
The family room we got was spacious and tidy. The staff were friendly and very helpful.
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Clanwilliam Hotel 's response
Liewe Hanlie R,
Dankie dat jy die tyd geneem het om jou onlangse verblyf te hersien. Jou terugvoer word waardeer deur bestuur en personeel.
Derik En Estelle P - Aug 2017
Overall rating
Skoon, moderne kamer. Goeie ontbyt.
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Clean, modern room. Great breakfast.
Clean, modern room and great breakfast. More suitable for business travellers. Parking should be better organised. Information about the environment and restaurants should be provided in every room.
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Clanwilliam Hotel 's response
Liewe Estelle,
Dankie dat jy die tyd geneem het om jou onlangse verblyf te hersien. Jou terugvoer word waardeer.
Lida G - Aug 2016
Overall rating
Alles wat ons nodig gehad het vir gerieflike verblyf.
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Everything we needed for comfortable stay.
Comfortable, safe accommodation within walking distance from attractions, such as the art house and the flower show. Easy access to places with beautiful flowers.
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Clanwilliam Hotel 's response
Goeiedag Lida,
Dankie dat jy ons Hotel gekies het, ons is baie bly dat jy jou tyd met ons geniet het. Ons sien uit om jou weer te sien.
Melanie A - Jun 2016
Overall rating
Baie lekker daar gebly!
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Very nice stay!
Rooms were neat and clean. Really good value for money. Will stay there again.
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Clanwilliam Hotel 's response
Ons is bly jy het jou tyd geniet en dankie vir jou opmerkings.
Riana V - May 2016
Overall rating
Fantasties!
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Fantastic!
Very pretty, clean and comfortable rooms. Friendly staff.
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Clanwilliam Hotel 's response
Ons is bly jy het jou tyd geniet, en dankie vir jou opmerkings.
Marietjie V - Oct 2016
Overall rating
Sal beslis weer teruggaan vir 'n langer kuier.
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Will definitely go back again for a longer visit.
People are very friendly and atmosphere is great. Western Cape is in a different class.
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Clanwilliam Hotel 's response
Ons is bly jy het jou tyd geniet het, en dankie vir jou opmerkings. Ons sien uit om jou weer te sien.
Ken R - Mar 2016
Overall rating
A touch of Old World charm.
Clanwilliam Hotel 's response
Good Day Ken,
We are glad you had a good time, and hope to see you again in the future.
Lilooet D - Dec 2016
Overall rating
Hanteerbaar.
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Manageable.
Huge room, characterlessly furnished, but clean and tidy.
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Clanwilliam Hotel 's response
Goeiedag Robert,
Dankie vir jou opmerkings, dit help ons om te verbeter.
Pieter S - Dec 2016
Overall rating
Baie aangenaam.
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Very pleasant.
Everything as you'd expect from a Cape hotel in a beautiful little town.
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Clanwilliam Hotel 's response
Goeiedag Pieter
Ons is bly jy het jou tyd geniet het, en dankie vir jou opmerkings.
Jan H - Sep 2016
Overall rating
Kamers is gerieflik en netjies. Diens in restaurant was uiters swak.
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Rooms are comfortable and tidy. Service in restaurant was extremely poor.
Our experience of the restaurant was extremely disappointing. Most of the guests had to wait more than an hour for their food on Friday evening. Some got up and walked after half an hour in which no waiter paid attention to them. One table of six received their food after an hour and a half and had to send some of their dishes back because the chicken dish was still raw.
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Clanwilliam Hotel 's response
Goeiedag Jan
Dankie vir jou opmekrings, dit help ons om te verbeter.
Anonymous Guest - Aug 2016
Overall rating
Average.
We waited almost an hour for our meal, because there was a "film crew" and they were probably more important than us!
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Jurie G - Dec 2016
Overall rating
Vriendelike mense, goeie diens, gerieflike kamer, maar beperkte veilige parkering en die kos is nie op standaard nie.
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Friendly people, good service, comfortable room, but limited safe parking and the food is not up to standard.
The hotel's exit is on the sidewalk. Street parking is the only option most of the time as the parking in the back yard is limited and very cramped, and it's especially a problem if you're staying more than one night like we did. There is no lounge, and the armchairs in the bedroom are not very "comfortable". Street noise is prominent due to the location. The breakfast was only so-so and the one night we did have dinner there, the food was poor.
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Clanwilliam Hotel 's response
Goeiedag Jurie,
Dankie vir jou opmerkings. dit helps ons verbeter.
Greg K - Sep 2016
Overall rating
The 'Olde World' charm of the Clanwilliam Hotel has totally been wiped out!
Clanwilliam Hotel 's response
Good Day Greg,
Thank you for visiting us, we do apologise for the overcharge, but trust it was corrected.
- Capacity: 72 people
- All ages welcome
-
Check-in: 14:00 to 19:00
Check-out: 10:00 - Address: 22 Hoof Street, Clanwilliam, 8120, Western Cape