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Clanwilliam Hotel

106 reviews
Hotel

Review Summary

4 out of 5from 106 reviews for Clanwilliam Hotel
Cleanliness
4.0/5
Service
3.9/5
Location
4.1/5
Safety
4.1/5
Value for money
3.8/5
Charlene D - Dec 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Charlene D

Rustig en kalm.

Ek het vreeslik lekker gebly.

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Quiet and calm.

I had a really nice stay.

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Tracey L L - Nov 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Tracey L L
With friends

Good value for money.

The rooms were spacious and clean, staff were friendly and helpful, and the food was very good. Perfect send-off for a trip into the Cederberg.

Corné G - Feb 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
5/5
Corné G
With partner

Lekker gekuier.

Goeie diens, netjies, lugverkoeling was baie welkom, asook skoon swembad.

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Have a nice time.

Good service, tidy, air conditioning was very welcome, as well as a clean pool.

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Frederick A - Dec 2024
Overall rating
Cleanliness
4/5
Service
4/5
Location
3/5
Safety
4/5
Value for money
4/5
Frederick A

Funksioneel.

Televisie kanale kort aandag. Niks om te kyk.

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Functional.

Television channels lack attention. Nothing to watch.

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Melissa L - Jul 2024
Overall rating
Cleanliness
3/5
Service
4/5
Location
5/5
Safety
4/5
Value for money
3/5
Melissa L
Family with teenagers

Redelik.

Die ligging van die hotel is lekker sentraal in die dorp en naby alles.

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Reasonable.

The location of the hotel is nice and central in the town and close to everything.

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Clanwilliam Hotel 's response

Goeie more, Melissa. Baie dankie vir die terugvoering en ons is dankbaar dat julle ons hotel gekies het. Ons sien uit na julle volgende besoek. Vriendelike groete, Hotel Bestuur

Clanwilliam Hotel
Nico J - Sep 2024
Overall rating
Cleanliness
3/5
Service
3/5
Location
4/5
Safety
4/5
Value for money
3/5
Nico J
With partner

Redelik goed, maar dit kon beter.

Dit was aangenaam, maar vergelyk nie met die vorige verblyf wat ons gedurende hierdie toer van gebruik gemaak het nie. Die bedeling was 'n probleem. Die persoon wat op die sypaadjie bedel, veroorsaak ook ongemaklikheid.

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Pretty good, but it could be better.

It was pleasant, but does not compare to the previous accommodation we have used during this tour. The dispensation was a problem. The person begging on the sidewalk also causes discomfort.

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Brendon P - Nov 2024
Overall rating
Cleanliness
3/5
Service
3/5
Location
3/5
Safety
3/5
Value for money
3/5
Brendon P
Individual traveller

Suited my needs for MTB adventure.

It was just fair. Clanwilliam itself is not wonderful. The hotel gave me everything I needed for the night. There are better places on the outskirts of the town. Not many places to eat. The hotel did allow us to leave cars safely as a bonus.

C Dewet M - Apr 2023
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
5/5
Value for money
4/5
C Dewet M
Family with young children

Baie lekker gebly.

Beurtkrag 'n groot probleem.

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Very nice stay.

Power a big problem.

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Clanwilliam Hotel 's response

Goeiedag, baie dankie vir die terugvoering. Ongelukkig is beurtkrag landwyd 'n probleem en ons vertrou dit sal spoedig opgelos word. Vriendelike groete, Audrey - Ontvangs

Clanwilliam Hotel
Elmare S - Aug 2023
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Elmare S
Family with teenagers

Het soos huis gevoel.

Vriendelike personeel en baie behulpsaam. Lekker ontbyt gewees.

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Felt like home.

Friendly staff and very helpful. It was a nice breakfast.

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Clanwilliam Hotel 's response

Goeie more, baie dankie vir die terugvoering. Dankbaar julle het lekker gebly. Mooi dag. Vriendelike groete, Audrey - Ontvangs

Clanwilliam Hotel
Mark B - Apr 2023
Overall rating
Cleanliness
4/5
Service
3/5
Location
4/5
Safety
4/5
Value for money
3/5
Mark B
With partner

Could do better.

There could be better contingencies for loadshedding. There is no generator. Gate at 'secure' parking did not work due to load shedding - just push it open and closed. i. e. not secure. WiFi was slow. On arrival, we were told breakfast only started at 7.30 am which was too late for us in order to make the 8 am start of the ride. However, breakfast was served from before 7 am (wrong info provided). Majority of residents this evening were participants in a cycling event. The hotel could have provided a more 'cyclist-friendy' breakfast option e. g. oats, bananas rather than bacon and eggs. Although some cyclists are not really worried, we would have preferred the option at least.

Clanwilliam Hotel 's response

Good morning, many thanks for your review. We do appreciate and follow up on all issues. Kind regards, Audrey - Reservations Manager

Clanwilliam Hotel
Anonymous Guest - Dec 2023
Overall rating
Cleanliness
3/5
Service
3/5
Location
3/5
Safety
3/5
Value for money
3/5
Anonymous Guest
With partner
Tim A - Aug 2023
Overall rating
Cleanliness
3/5
Service
3/5
Location
3/5
Safety
2/5
Value for money
3/5
Tim A
With partner

Hotel was clean had to park in the street, the restaurant's food was terrible.

The staff at check-in were very friendly and helpful. The room was clean but felt it was not worth the price. We watched the Springboks match in the dining room and had some drinks. A good choice in beers but no campari for my wife. We ordered a steak medium rare and my wife's was still cold and must have been in the pan for a few seconds and full of sinews. Mine was totally overdone but edible. They did take her steak off the bill and we did not chance breakfast the following morning.

Clanwilliam Hotel 's response

Dear Sir
Thank you for your review. We apologise that the food the steaks were not up to scratch as we pride ourselves in buying the best quality available. I hope we see you in the near future to experience that restaurant as it should be
Kind Regards
Peter
General Manager

Clanwilliam Hotel
Marita S - Aug 2023
Overall rating
Cleanliness
3/5
Service
1/5
Location
3/5
Safety
3/5
Value for money
2/5
Marita S
With partner

'n Groot teleurstelling.

Die TV het vir die hele tyd nie gewerk nie. Die ketel in die kamer het nie gewerk nie. Daar was nie warm water nie. Die kombers was nie skoon nie. Die gange was tydens beurtkrag pikdonker. By ontbyt wou die kelnerin nie nog 'n plek aan ons tafel dek nie. Daar was volgens haar nie genoeg eetgerei nie?!

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A big disappointment.

The TV didn't work for the whole time. The boiler in the room did not work. There was no hot water. The blanket was not clean. The corridors were pitch dark during load shedding. At breakfast, the waitress did not want to cover another place at our table. According to her, there were not enough cutlery?!

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Clanwilliam Hotel 's response

Goeie more mevrou, Ons verskillende afdelings is die terugvoering meegedeel. Vriendelike groete, Audrey - Ontvangs.

Clanwilliam Hotel
Herman L - Aug 2023
Overall rating
Cleanliness
2/5
Service
1/5
Location
2/5
Safety
2/5
Value for money
1/5
Herman L
With partner

Teleurstellend

Ek was nog selde so teleurgesteld in 'n webtuiste se akkommodasie-opsie soos met Clanwilliam Hotel. Reisigers word met keurig geneemde foto's gelok na 'n perseel waar die werklikheid totaal negatief afwyk van die verwagting wat geskep word. Die kamer was klein, twee mense kon nie gelyktydig in die badkamer wees nie, die dak van Kamer 24 was gemuf, geeneen van die WiFi opsies het gewerk nie (ten spyte van 'n oproep na ontvangs), die eetsaal was sielloos en feitlik heeltemal donker tydens "loadshedding", die aandete was hoogstens gemiddeld en die ontbyt was teleurstellend met etlike bakke reeds leeg teen 09:30. Ek het die plek as sielloos, moeg en teleurstellend ervaar en ek voel uitgebuit, want die hele ervaring regverdig onder geen omstandighede die prys nie.

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Disappointing

I have rarely been as disappointed in a website's accommodation option as I was with Clanwilliam Hotel. Travelers are lured with carefully taken photographs to a site where the reality deviates totally negatively from the expectation that is created. The room was small, two people couldn't be in the bathroom at the same time, the roof of Room 24 was mouldy, none of the WiFi options worked (despite a call to reception), the dining room was soulless and almost completely dark during "loadshedding", the dinner was average at best and the breakfast was disappointing with several bowls already empty by 09:30. I found the place to be soulless, tired and disappointing and I feel taken advantage of because the whole experience does not justify the price under any circumstances.

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Clanwilliam Hotel 's response

Goeie more Herman. Ons neem kennis van u opmerkings en sal aandag gee waar nodig. Vriendelike groete, Audrey - Ontvangs

Clanwilliam Hotel
Marietha R - Dec 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Marietha R
Individual traveller

Vriendelik en behulpsaam.

Vriendelike hulp met bagasie.

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Friendly and helpful.

Friendly help with luggage.

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Annemarie V - Jul 2022
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Annemarie V
With partner

Heerlik.

Die grootte van die kamer asook die kaggel was werklik 'n welkome bonus.

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Delicious.

The size of the room as well as the fireplace was really a welcome bonus.

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Johan V - Mar 2022
Overall rating
Cleanliness
1/5
Service
2/5
Location
1/5
Safety
2/5
Value for money
2/5
Johan V
Family with young children

Die foto's is misleidend en die hotel kort aandag.

Die dorp is vervalle en sukkel met elektrisiteit. Die hotel kort aandag. Seephouer bv. is buite werking. Hierdie is slegs vir vinnig oornag en ek twyfel oor die waarde vir geld. Sal nie sommer Clanwillian as 'n oornagdorp voorstel nie, dalk beter om iets buite die dorp te kry as jy moet.

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The photos are misleading and the hotel needs attention.

The town is dilapidated and struggles with electricity. The hotel needs attention. Soap holder e.g. is out of order. This is for quick overnight only and I doubt the value for money. Wouldn't just suggest Clanwillian as an overnight town, maybe better to get something out of town if you have to.

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Cris I - Jun 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Cris I
With friends

Great spot to stay

Just spent the weekend at the hotel with 4 friends. The staff were great and looked after us very well. Rooms were clean and neat, restaurant was really good too. I would recommend this spot without hesitation.

Charlene L - Apr 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Charlene L
With partner

Pragtige ligging en lieflike groot kamers.

Baie behulpsaam, gasvry en hul etes was heerlik.

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Beautiful location and lovely large rooms.

Very helpful, hospitable and their meals were delicious.

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Clanwilliam Hotel 's response

Ons waardeer die positiewe terugvoering en ons sien uit na julle volgende besoek.

Clanwilliam Hotel
Johan E - Mar 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Johan E
On business

Netjies, professionele diens.

Etes is baie goed.

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Neat, professional service.

Meals are very good.

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Clanwilliam Hotel 's response

Baie dankie vir die positiewe review.
Mooi dag, groete

Clanwilliam Hotel
Gert V - Aug 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
5/5
Gert V
With partner

Baie vriendelike personeel en baie behulpsaam.

Vir ons baie mooi verduidelik van al die reëls en etenstye.

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Very friendly staff and very helpful.

All the rules and meal times were explained very well to us.

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Schalk B - Apr 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
3/5
Safety
3/5
Value for money
5/5
Schalk B
With partner

Dit is heerlik. Baie lekker geëet en geslaap.

Die straat is baie besig voor die Hotel.

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It's delicious. Ate and slept very well.

The street is very busy in front of the Hotel.

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Clanwilliam Hotel 's response

Baie dankie. Ons is trots op ons hotel en geniet ons gaste terdee.

Clanwilliam Hotel
Arné D - Aug 2021
Overall rating
Cleanliness
3/5
Service
4/5
Location
3/5
Safety
4/5
Value for money
3/5
Arné D
With partner

Dit is nie R1800 per nag werd nie.

In die kamer is daar nie tissues nie en ook nie lugverfrisser in die badkamer nie. Die water se smaak is ondrinkbaar, en dit sou wys wees om 2 bottels water in die kamer te plaas.

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It is not worth R1800 per night.

There are no tissues in the room and no air freshener in the bathroom. The water's taste is undrinkable, and it would be wise to place 2 bottles of water in the room.

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Jan G - Sep 2021
Overall rating
Cleanliness
4/5
Service
2/5
Location
5/5
Safety
4/5
Value for money
1/5
Jan G
With partner

Baie swak geriewe in kamer.

Geen telefoon in kamer. Geen stortkappie, shampoo of room. TV bo spieëlkas. Kon TV nie van bed af kyk sonder fisio vir nekspiere. R2500 vir VIP kamer. Swakste hotelervaring ooit! Ontbyt was baie lekker.

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Very poor facilities in room.

No phone in room. No shower cap, shampoo or cream. TV above mirror cabinet. Couldn't watch TV from bed without physio for neck muscles. R2500 for VIP room. Worst hotel experience ever! Breakfast was very nice.

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Clanwilliam Hotel 's response

Goeiedag, baie dankie vir terugvoering, verbeterings word oral aangebring. Ongelukkig word telefone nie meer in die kamers gesit nie. Vriendelike groete, Audrey - Ontvangs

Clanwilliam Hotel
Ina D - Aug 2021
Overall rating
Cleanliness
2/5
Service
3/5
Location
4/5
Safety
4/5
Value for money
2/5
Ina D
With partner

Nie gelykstaande aan 4 ster.

Ontbyt was ondergemiddeld. Kamer was aan die padkant en trokke ry deur die nag en is baie steurend.

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Not equivalent to 4 star.

Breakfast was below average. Room was on the road side and trucks drive through the night and are very disturbing.

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David F - Apr 2021
Overall rating
Cleanliness
2/5
Service
4/5
Location
3/5
Safety
3/5
Value for money
3/5
David F
With partner

Fine.

A little bit soulless and stark.

Clanwilliam Hotel 's response

Good Day, we appreciate you taking the time to review our establishment and even more your visit to the Clanwilliam Hotel. Soon all the Hotels in the group will be "refreshed" and we believe this will be a positive move ensuring our guests' comfort and enjoyment.

Clanwilliam Hotel
Erik K - Sep 2021
Overall rating
Cleanliness
1/5
Service
3/5
Location
2/5
Safety
4/5
Value for money
2/5
Erik K
With partner

Teleurstellend!

Sedert ons vorige besoek aan die hotel drie jaar gelede, is daar duidelike tekens van verval van die gebou self en die netheid van die kamers.

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Disappointing!

Since our last visit to the hotel three years ago, there are clear signs of decay in the building itself and the cleanliness of the rooms.

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Clanwilliam Hotel 's response

Goeie more. Baie dankie vir terugvoering, ons het nou reeds begin met reperasies. Groete, Audrey

Clanwilliam Hotel
Marinda L - Aug 2021
Overall rating
Cleanliness
3/5
Service
2/5
Location
2/5
Safety
1/5
Value for money
2/5
Marinda L
With partner

Blommekyk oorslaap.

Wat 'n teleurstelling. Ons moes ons voertuig in die besige, nou straatjie voor die hotel los omdat daar nie ander parkering beskikbaar was nie. Die aflaai van ons bagasie was 'n nagmerrie, in die nou straatjie langs ons jaag voertuie op en af en op die nou sypaadjie aan die anderkant stap 'n stroom mense. Ons kamer was ruim maar die uitleg is baie swak. Die TV is teen dieselfde muur as die bed se kopstuk wat dit baie moeilik maak om TV te kyk, dan moet ek byvoeg dat daar in elke geval meer sneeu as beeld op die TV was. In die badkamer rou 'n "extractor fan" wat help met die stoom as mens stort welkom gewees het. Ontbyt was net nog 'n teleurstelling.

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Flower watching sleep over.

What a disappointment. We had to leave our vehicle in the busy, narrow street in front of the hotel because there was no other parking available. Unloading our luggage was a nightmare, in the narrow street next to us vehicles rush up and down and on the narrow sidewalk on the other side a stream of people walk. Our room was spacious but the layout is very poor. The TV is on the same wall as the bed's headboard which makes it very difficult to watch TV, then I must add that in each case there was more snow than picture on the TV. In the bathroom, an "extractor fan" that helps with the steam when you shower would have been welcome. Breakfast was just another disappointment.

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Ingrid J - Dec 2021
Overall rating
Cleanliness
1/5
Service
1/5
Location
1/5
Safety
1/5
Value for money
1/5
Ingrid J
Family with young children

Was nie bewus dat ons daar oornag nie.

Ons versoek 100% terugbetaling. Ontvangs was nie bewus van ons bespreking nie. Die webblad se agent Bradley is bewus hiervan.

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Wasn't aware we were spending the night there.

We request 100% refund. Reception was not aware of our booking. The website's agent Bradley is aware of this.

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Johannes J - Dec 2020
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
5/5
Johannes J
With partner

Lekker en mooi.

Dit was 'n aangename ervaring. Die kamers is baie lekker ingerig en netjies.

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Nice and beautiful.

It was a pleasant experience. The rooms are very nicely furnished and tidy.

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Clanwilliam Hotel 's response

Baie dankie vir u terugvoering - ons waardeer u positiewe kommentaar. Kom besoek ons gerus weer.

Clanwilliam Hotel
Francois M - Sep 2020
Overall rating
Cleanliness
3/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
5/5
Francois M
On business

Hotelkonstruksie en -afwerking verbeteringe kan meer deurlopend wees, nie stuk-stuk!

Sien sterre.

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Hotel construction and finishing improvements can be more continuous, not piecemeal!

See stars.

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Clanwilliam Hotel 's response

Binnekort sal opgradering plaasvind.
Groete Ontvangs

Clanwilliam Hotel
Jannie Van Zyl Familie Trust J - Sep 2020
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
4/5
Value for money
4/5
Jannie Van Zyl Familie Trust J
With friends

Ligging puik.

Kamers netjies, kort vir winter elektriese komberse en liggies vir loadshedding.

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Location great.

Rooms tidy, short for winter electric blankets and light for loadshedding.

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Clanwilliam Hotel 's response

Baie dankie vir terugvoering, ons waardeer dit.

Clanwilliam Hotel
Pieter K - Sep 2020
Overall rating
Cleanliness
3/5
Service
5/5
Location
4/5
Safety
4/5
Value for money
4/5
Pieter K
With partner

Lekker wegbreekplekkie.

Die mense is hulpvaardig en vriendelik. Ons het die aand by die hotel geëet en kan dit aanbeveel. Die prys van die drank is regtig baie billik en ons was verbaas daaroor. Die kamer is ruim en skoon. Die enigste ding wat my gepla het was die netheid van die badkamer. Meer aandag kan gerus bestee word op die muf teen die mure en dak.

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Nice getaway spot.

The people are helpful and friendly. We ate at the hotel that evening and can recommend it. The price of the drink is really very reasonable and we were surprised by that. The room is spacious and clean. The only thing that bothered me was the cleanliness of the bathroom. More attention can be paid to the mold on the walls and roof.

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Clanwilliam Hotel 's response

Baie dankie vir die mooi en positiewe review, ons werk aan die badkamers.

Clanwilliam Hotel
Sanet S - Sep 2020
Overall rating
Cleanliness
3/5
Service
4/5
Location
4/5
Safety
3/5
Value for money
3/5
Sanet S
With partner

Naweekwegbreek.

Ons was onlangs by Clanwilliam Hotel vir net een aand. Ons was baie vriendelik ontvang en die inklokproses was vinnig en maklik en ons kamer was dadelik beskikbaar. Als baie netjies, die badkamer se vensterbank en vloer was nie 100% skoon nie en die handdoeke bietjie oud en gevlek. Die bed was heerlik groot en sag. Baie lekker geslaap. Ons was net verbaas dat die restaurant se opsies so beperk was op 'n Vrydagaand.

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Weekend getaway.

We recently stayed at Clanwilliam Hotel for just one night. We were received very kindly and the check-in process was quick and easy and our room was immediately available. Als very neat, the bathroom windowsill and floor were not 100% clean and the towels a bit old and stained. The bed was wonderfully big and soft. Slept very well. We were just surprised that the restaurant's options were so limited on a Friday night.

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Clanwilliam Hotel 's response

Baie dankie vir die positiewe terugvoering.
Groete Ontvangs

Clanwilliam Hotel
Susann S - Aug 2020
Overall rating
Cleanliness
3/5
Service
3/5
Location
3/5
Safety
3/5
Value for money
2/5
Susann S
With partner

Bevredigend vir een nag se oorslaap.

Hotel kort bietjie TLC.

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Satisfactory for one night's sleepover.

Hotel needs some TLC.

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Clanwilliam Hotel 's response

Baie dankie, binnekort sal daar opgradering plaasvind.

Clanwilliam Hotel
Anonymous Guest - Aug 2020
Overall rating
Cleanliness
1/5
Service
1/5
Location
3/5
Safety
4/5
Value for money
2/5
Anonymous Guest
With partner
Anonymous Guest - Aug 2020
Overall rating
Cleanliness
1/5
Service
1/5
Location
4/5
Safety
4/5
Value for money
1/5
Anonymous Guest
Individual traveller

The stay was not pleasant at all, the beautiful flowers and nature are incredibly beautiful.

I responded to the advertisement of the Clanwilliam Hotel about the beautiful photos of rooms with wooden floors and fireplaces. I think that not one guest had the privilege of staying in the beautiful hotel this weekend. Everyone is squeezed into 'rooms' outside around the pool. My room was not serviced, I had to ask reception for toilet paper on Sunday, after which someone arrived and made my bed, which I really appreciate. There were glasses and mugs in room, but no coffee, tea or even sugar and milk in the room. Which doesn't make sense, because there is a kettle and a fridge. The tiled floors were freezing cold, with no warm carpets. The duvet on the bed was paper thin, at least there was a blanket. What makes me sad is that the staff themselves are friendly, but it's as if the person/persons running the hotel can't care at all. I understand about Covid measures, but can I really charge a full rate per night with such a service? I also know that I am not the only guest who had the experience. Other guests came to ask if my room was serviced because theirs was not serviced either. I know of one lady who went to buy Jik and went to wash her shower with a brush because the shower was dirty. It is very unfortunate.

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Sjani D - Sep 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Sjani D
Family with young children

Gerieflik en bekostigbaar.

Die hotel het lekker ruim kamers en moderne geriewe. Etes was ook baie lekker.

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Convenient and affordable.

The hotel has nice and spacious rooms with modern facilities. Meals are also delicious.

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Clanwilliam Hotel 's response

Baie dankie vir positiewe terugvoering.
Ontvangs

Clanwilliam Hotel
Ben S - Jul 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Ben S
With partner

Baie netjies en veilige parkering.

Baie lekker bed met mooi beddegoed.

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Very neat and safe parking.

Very nice bed with nice bedding.

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Clanwilliam Hotel 's response

Baie dankie vir positiewe terugvoering.
Ontvangs

Clanwilliam Hotel
Rudolph S - May 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
5/5
Rudolph S
On business

Baie mooi en groot kamers.

Baie mooi met groot kamers. Ontbyt is heerlik en personeel is baie vriendelik. Kar moet buite in straat staan maar daar is 'n wag wat dop sal hou. WiFi was baie sleg.

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Very nice and big rooms.

Very nice with big rooms. Breakfast is delicious and staff is very friendly. Car must be parked outside in the street but there is a guard who will watch. WiFi was very bad.

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Clanwilliam Hotel 's response

Liewe Rudolph,
Dankie vir so 'n wonderlike terugvoer, dit word die meeste waardeer deur myself en die personeel.
Hartlike groete van Charne.

Clanwilliam Hotel
Sanett U - Mar 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Sanett U
On business

Lekker.

Die personeel was great. Almal was baie vriendelik. Kamer was pragtig skoon.

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Nice.

The staff was great. Everyone was very friendly. Room was beautifully clean.

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Clanwilliam Hotel 's response

Liewe Sanette,
Dankie dat jy die tyd geneem het om jou onlangse verblyf te hersien. Ons waardeer u positiewe woorde.
Hartlike groete van Charne en die Clanwilliam Hotel span.

Clanwilliam Hotel
Pieter W - Sep 2019
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
3/5
Pieter W
With partner

Food is great - good value for money.

Food is great - good value for money. Not enough secure parking, but parking in the main street in front of the hotel seemed to be safe (and was). The R100 gift voucher towards supper was a great way of getting us into a good dining room/restaurant.

Clanwilliam Hotel 's response

Many thanks for positive review.

Clanwilliam Hotel
Pierre G - Sep 2019
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Pierre G
With friends

Goeie verblyf in hotelkamers.

Parkeerarea vir motors is baie klein en maak dit moeilik. Hotel kan belê in nuwe matrasse. Kos baie lekker en kamer en hotel is skoon.

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Good stay in hotel rooms.

Parking area for cars is very small and makes it difficult. Hotel can invest in new mattresses. Food very nice and room and hotel are clean.

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Clanwilliam Hotel 's response

Ongelukkig is ons parkeerarea beperk, maar ons het sekuriteit deur die nag. Groete

Clanwilliam Hotel
Angela S - Jun 2019
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Angela S
With partner

Heerlik en rustig.

Verblyf was heerlik en hulle het geen moeite ontsien om ons na ander kamer te skuif nie.

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Lovely and peaceful.

Accommodation was lovely and they didn't spare any trouble to move us to another room.

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Clanwilliam Hotel 's response

Liewe Angela
Dankie dat jy die tyd geneem het om jou onlangse verblyf by ons te hersien. Ons waardeer die terugvoer op prys.
Vriendelike groete van Charne en die Clanwilliam Hotel-span.

Clanwilliam Hotel
Annelene T - Apr 2019
Overall rating
Cleanliness
5/5
Service
3/5
Location
3/5
Safety
5/5
Value for money
4/5
Annelene T
With friends

Sentraal om omliggende dorpe te besoek.

Verblyf het voldoen aan ons verwagting. Koste van parkering van hotel is buitensporig hoog.

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Central to visit surrounding towns.

Accommodation met our expectation. Cost of parking of hotel is exorbitantly high.

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Clanwilliam Hotel 's response

Liewe Annelene,
Dankie vir sulke wonderlike terugvoer, dit word die meeste waardeer deur myself en die personeel en ons is so bly dat u, u verblyf by ons geniet het.
Hartlike groete van Charne.

Clanwilliam Hotel
Hercu S - Jun 2019
Overall rating
Cleanliness
3/5
Service
3/5
Location
5/5
Safety
3/5
Value for money
3/5
Hercu S
Family with teenagers

Pristine and great value for money!

Alle verwagtinge is oortref. Dankie en well done! Ons land kort meer sulke plekke.

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Pristine and great value for money!

Exceeded all expectations. Thank you and well done! Our country needs more places like this.

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Clanwilliam Hotel 's response

Baie dankie. Ons gaste is vir ons baie belangrik.
Groete Ontvangs

Clanwilliam Hotel
Anonymous Guest - May 2019
Overall rating
Cleanliness
4/5
Service
2/5
Location
4/5
Safety
4/5
Value for money
3/5
Anonymous Guest
With partner
Anonymous Guest - Aug 2019
Overall rating
Cleanliness
3/5
Service
3/5
Location
2/5
Safety
3/5
Value for money
2/5
Anonymous Guest
With partner

Old and cold and dark.

Hopelessly Too Expensive. Location on main street not good. Actually looks like a residence

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Nico F - Jan 2019
Overall rating
Cleanliness
3/5
Service
2/5
Location
3/5
Safety
3/5
Value for money
2/5
Nico F
With partner

Hotel is oud en afgeleef

Hotel en kamers lyk glad nie soos op die webtuiste nie! Ontbyt was aaklig, of verbrand of rou (flapjacks)! Geen WiFi, het klagte ingedien, daar is niks daaraan gedoem nie! Materiaal in kamer oor Clanwilliam en restaurante en plekke om te besoek, is seker 10 jaar terug opgedateer! Was regtig teleurgesteld!

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Hotel is old and shabby

Hotel and rooms do not look at all like on the website! Breakfast was awful, either burnt or raw (flapjacks)! No WiFi, filed a complaint, there is nothing wrong with that! Material in room about Clanwilliam and restaurants and places to visit must have been updated 10 years ago! Was really disappointed!

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Clanwilliam Hotel 's response

Liewe Prof
Kontak my asseblief, ek wil graag die geleentheid hê om u verblyf in meer besonderhede te bespreek.
Hartlike groete van Charlie en die Clanwilliam Hotel-span.

Clanwilliam Hotel
Gregg V - Dec 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Gregg V
With partner

Great 2 night stay.

On a road trip through the Western Cape, we stopped in Clanwilliam for 2 nights. The hotel was a brilliant choice. The staff were very helpful in advising some great activities for our short stay. Big room, great bed and a great restaurant all made our stay very enjoyable.

Clanwilliam Hotel 's response

Dear Gregg,
Thank you for taking the time to review your recent stay with us, your feedback is very appreciated by myself and the staff and we do hope you will visit again.
Warm regards from Charne and the team.

Clanwilliam Hotel
Jos D - Sep 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Jos D
With partner

Baie vriendelike personeel, kamer skoon en netjies.

Personeel was baie behulpsaam om ons uit hul eie na 'n kamer op grondvlak en naby motor te skuif, om nie so baie trappe te klim en ook met tasse gehelp. Set menu vir aandete en die ontbyt was heerlik.

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Very friendly staff, room clean and tidy.

Staff were very helpful in moving us out of their own accord to a room on ground level and close to car, not to climb so many stairs and also helped with bags. Set menu for dinner and the breakfast was delicious.

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Clanwilliam Hotel 's response

Liewe Riana,
Dankie dat jy die tyd geneem het om jou verblyf te hersien, ons waardeer u terugvoer op prys.
Hartlike groete van Charne en die span.

Clanwilliam Hotel
Wanda V - Aug 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Wanda V
With partner

Gasvry.

Warm, groot kamer, heerlike kos by hul restaurant op die perseel, vriendelike diens by die restaurant, huislike atmosfeer, Ons sal beslis weer daar bly en aanbeveel.

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Hospitable.

Warm, big room, delicious food at their restaurant on the premises, friendly service at the restaurant, homey atmosphere. We will definitely stay there again and recommend it.

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Clanwilliam Hotel 's response

Liewe Wanda
Dankie vir die wonderlike terugvoer, ons waardeer dit regtig.
Hartlike groete van Charne en die Clanwilliam Hotel span.

Clanwilliam Hotel
Thilana W - Aug 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Thilana W
With partner

Ek't dit baie geniet, dankie!

Die toilet het net nie lekker gewerk nie, maar die stort was heerlik. Het verder die naweek daar baie geniet, dankie.

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I really enjoyed it, thank you!

The toilet did not work well, but the shower was lovely. Enjoyed the weekend there, thanks.

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Clanwilliam Hotel 's response

Liewe Thilana
Dankie vir die wonderlike terugvoer, ons waardeer dit regtig.
Hartlike groete van Charne en die Clanwilliam Hotel span.

Clanwilliam Hotel
Lize T - Jun 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Lize T
On business

Perfect for travelling.

The Clanwilliam Hotel room was neat and decent. The restaurant and food was good. They were helpful and friendly.

Clanwilliam Hotel 's response

Dear Lize,
Thank you for taking the time to review your stay with us, we are so pleased that you had a good stay.
Warm regards from Charne and the Clanwilliam Hotel team.

Clanwilliam Hotel
Jenny W - May 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Jenny W
On business

Vriendelike personeel laat jou baie welkom voel.

Met ons aankoms was die krag af, maar hulle het gereed gestaan met kerse en ons baie welkom laat voel. Kamers is netjies en skoon en die aandete en ontbyt met goeie sorg gemaak en bedien.

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Friendly staff that make you feel at home.

Upon our arrival the power was off, but they were prepared with candles and made us feel so at home. Rooms are neat and clean and dinner and breakfast were both prepared and served with care.

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Clanwilliam Hotel 's response

Liewe Jenny,
Dankie vir die resensie, ons waardeer u terugvoer.
Hartlike groete van Charne en die span.

Clanwilliam Hotel
Gerald S - May 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Gerald S
Individual traveller

Great place. Worth the money. Beds are comfortable.

Friendly and helpful staff. Clean room. Well worth the money. Only negative side was the parking. Parking behind hotel was full, had to leave my vehicle in front. Parking behind hotel is small. But other than that good place to sleep. Even prepared a breakfast takeaway as I left very early.

Clanwilliam Hotel 's response

Dear Gerald,
Thank you for taking the time to review your stay with us. Parking onsite remains a challenge, there is very little space to utilize and we thank you for your patience in the matter.
Warm regards from Charne and the team.

Clanwilliam Hotel
Marita O - Apr 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Marita O
With partner

Baie lekker gebly.

Het oornag, baie lekker gebly en geëet.

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Very nice stay.

Stayed overnight, had a great stay and ate.

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Clanwilliam Hotel 's response

Liewe Marita,
Dankie vir die resensie, waardeer ons u terugvoer.
Hartlike groete van Charne en die span.

Clanwilliam Hotel
Melanie A - Apr 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Melanie A
With partner

Baie lekker gebly.

Die parkering is 'n probleem, dus baie onveilig. Dan sou ek wou hê daar moes 'n tarief wees sonder ontbyt. Dit was skoutyd dan het jy nie tyd vir ontbyt eet nie so ek en my man het altwee ons ontbyt gemis maar moes betaal het daarvoor.

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Very nice stay.

The parking is a problem, therefore very unsafe. Then I would like there to be a rate without breakfast. It was show time so you don't have time to eat breakfast so my husband and I both missed our breakfast but had to pay for it.

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Clanwilliam Hotel 's response

Liewe Melanie
Dankie vir die resensie, ons waardeer u terugvoer.
Die parkeerplek is veilig en ons het sekuriteit. Parkering in die hotel bly 'n uitdaging, aangesien jy kan sien daar is baie min ruimte om te gebruik.
Hartlike groete van Charne en die span.

Clanwilliam Hotel
Anthony T - Mar 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Anthony T
With partner

Een van die beste plekke om te bly.

Die personeel is almal vriendelik en probeer jou verblyf so gerieflik moontlik maak. Ons het een van die buitekamers gehad wat baie skoon en ruim is. Ons het die Woensdag aand in die hotel geëet en hulle kos is regtig lekker, so ook hulle ontbyt. Ek sal hulle met 'n geruste hart kan aanbeveel vir enige iemand. Die enigste nadeel is die min parkeer plek binne die perseel.

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One of the best places to stay.

The staff are all friendly and try to make your stay as comfortable as possible. We had one of the outside rooms which are very clean and spacious. We ate in the hotel on Wednesday night and their food is really good, as is their breakfast. I would recommend them to anyone without hesitation. The only drawback is the small parking space within the premises.

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Clanwilliam Hotel 's response

Dankie dat jy die tyd geneem het om jou verblyf te hersien, en jou wonderlike terugvoer word waardeer. Ons vra om verskoning vir die klein parkeerarea. Dit is iets wat ons wil verbeter.

Clanwilliam Hotel
Nicolaas S - Mar 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Nicolaas S
With partner

Vriendelike en diens met 'n humorsin.

Baie vriendelike ontvangs. Kamer was pragtig modern en uiters skoon. Badkamer goed uitgelê en baie prakties. Personeel almal vriendelik.

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Friendly and service with a sense of humour.

Very friendly reception. Room was very modern and clean. Bathroom has a good layout and is very practical. Staff are friendly.

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Clanwilliam Hotel 's response

Liewe Philip,
Dankie dat jy die tyd geneem het om jou verblyf te hersien, jou terugvoer word waardeer.

Clanwilliam Hotel
Jannie F - Dec 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
5/5
Jannie F
With partner

Uitstekend.

Uitstekend, netjies, skoon en vriendelike diens.

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Outstanding.

Excellent, neat, clean and friendly service.

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Clanwilliam Hotel 's response

Liewe Jannie,
Dankie vir die wonderlike terugvoer, dit word die meeste waardeer.
Hartlike groete van Charne en die span.

Clanwilliam Hotel
Ivan A - Dec 2018
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
5/5
Ivan A
Family with young children

Die akkommodasie was fantasties.

Die hotel was alles wat ons verwag het en meer. Die ontvangs was vriendelik en ontbyt was heerlik. Goeie voorsiening is gemaak vir my baba (kot en eetstoeltjie). Dit was awesome.

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The accommodation was fantastic.

The hotel was everything we expected and more. The reception was friendly and breakfast was delicious. Good provision was made for my baby (cot and high chair). It was awesome.

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Clanwilliam Hotel 's response

Liewe Monique
Dankie vir die wonderlike terugvoer, dit word die meeste waardeer.
Hartlike groete van Charne en die span.

Clanwilliam Hotel
Charl M - Sep 2018
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Charl M
With partner

Op langpad moes oornag - regte plek en keuse.

Was die Saterdag van ‘n langnaweek. Ander akkommodasie was minimum 2 dae, hotel een aand, regte keuse, sentraal in dorp en hoewel voertuig in pad voor hotel moes oornag, heel veilig.

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Had to spend the night on a long road - right place and choice.

Was the Saturday of a long weekend. Other accommodation was minimum 2 days, hotel one night, right choice, central in town and although vehicle had to stay overnight before hotel, very safe.

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Clanwilliam Hotel 's response

Liewe Charl,
Dankie dat jy die tyd geneem het om jou verblyf te hersien, ons waardeer u terugvoer op prys.
Hartlike groete van Charne en die span.

Clanwilliam Hotel
Elaine P - Apr 2018
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Elaine P
With friends

Ruim, skoon en gerieflik.

Saam met vriende 1 aand hier gebly. Kamers netjies en gerieflik. Restaurant se kos baie gemiddeld.

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Spacious, clean and comfortable.

Stayed here for 1 night with friends. Rooms neat and comfortable. Restaurant's food very average.

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Clanwilliam Hotel 's response

Liewe Elaine,
Dankie vir die resensie, ons waardeer u terugvoer.
Hartlike groete van Charne en die span.

Clanwilliam Hotel
Estelle M - Mar 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
4/5
Estelle M
With friends

Heerlik.

Ongelooflik uitermatig lekker.

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Delicious.

Unbelievably extremely delicious.

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Clanwilliam Hotel 's response

Liewe Estelle
Dankie vir die resensie, ons waardeer u terugvoer.
Hartlike groete van Charne en die span.

Clanwilliam Hotel
Denise V - Mar 2018
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Denise V

Aangenaam.

Het lekker gebly in hotel. Ontbyt was heerlik. Personeel was vriendelik en behulpsaam.

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Pleasant.

Had a nice stay in hotel. Breakfast was delicious. Staff were friendly and helpful.

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Clanwilliam Hotel 's response

Liewe Denise,
Dankie vir die resensie, ons waardeer u terugvoer.
Hartlike groete van Charne en die span.

Clanwilliam Hotel
Hettie D - Mar 2018
Overall rating
Cleanliness
4/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
5/5
Hettie D
With partner

Goeie diens gekry.

Het laat ingeboek en dame was baie behulpsaam.

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Got good service.

Checked in late and lady was very helpful.

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Clanwilliam Hotel 's response

Dankie dat jy die tyd geneem het om jou verblyf te hersien, jou terugvoer word waardeer.

Clanwilliam Hotel
Deon V - Jul 2018
Overall rating
Cleanliness
4/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
4/5
Deon V
With partner

Net reg!

Ons het regtig baie lekker geslaap by Clanwilliam Hotel. Vriendelike mense. Baie behulpsaam. Kamer baie lekker en daar was 'n kaggel (dit was 'n koue naweek).

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Just right!

We had a very nice stay at Clanwilliam Hotel. Friendly people. Very helpful. The room is very nice and has a fireplace (it was a cold weekend).

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Clanwilliam Hotel 's response

Liewe Gideon,
Dankie vir die wonderlike resensie, ons waardeer u terugvoer.

Hartlike groete van Charne en die span.

Clanwilliam Hotel
Pikkie J - Mar 2018
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
4/5
Value for money
4/5
Pikkie J
Family with young children

Uitstekend.

Goeie slaapplek, het dit geniet.

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Outstanding.

Good place to sleep, enjoyed it.

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Clanwilliam Hotel 's response

Dankie dat jy die tyd geneem het om jou verblyf te hersien, jou terugvoer word waardeer.

Clanwilliam Hotel
Simon K - Dec 2018
Overall rating
Cleanliness
5/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Simon K
With friends

Mooi skoon en ruim kamers met vriendelike diens van die personeel.

Aangenaam verras met die mooi en ruim fasiliteite van die hotel. Ons is vriendelik ontvang en het lekker gebly.

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Nice clean and spacious rooms with friendly service from the staff.

Pleasantly surprised with the nice and spacious facilities of the hotel. We were kindly received and had a nice stay.

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Clanwilliam Hotel 's response

Liewe Simon
Dankie vir die resensie, ons waardeer u terugvoer.
Hartlike groete van Charne en die span.

Clanwilliam Hotel
Jaco O - Dec 2018
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
4/5
Value for money
4/5
Jaco O
With partner

Heeltemal aanvaarbaar.

Baie skoon en netjies en sal enige aanbeveel vir reisigers.

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Totally acceptable.

Very clean and tidy and would recommend to any travellers.

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Clanwilliam Hotel 's response

Liewe Jaco,
Dankie vir die wonderlike terugvoer, dit word die meeste waardeer.
Hartlike groete van Charne en die span.

Clanwilliam Hotel
Clive V - Dec 2018
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Clive V
Family with teenagers

Baie lekker en gesellig.

Baie lekker gekuier met baie vriendelike mense in die omgewing en baie plekke om te besoek.

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Very nice and cozy.

Very nice time with very friendly people in the area and many places to visit.

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Clanwilliam Hotel 's response

Liewe Clive,
Dankie vir die wonderlike terugvoer, dit word die meeste waardeer.
Hartlike groete van Charne en die span.

Clanwilliam Hotel
Tanya P - Sep 2018
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Tanya P
With partner

Friendly, helpful, accommodating of early check in. Modern and clean rooms. Secure parking. Conveniently located!

See stars.

Clanwilliam Hotel 's response

Dear Tanya,
Thank you for taking the time to review your stay with us, we appreciate the feedback.
Warm regards from Charne and the Clanwilliam Hotel team.

Clanwilliam Hotel
Engela M - Aug 2018
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
4/5
Value for money
3/5
Engela M
With partner

Goed genoeg vir een aand.

Vriendelike personeel, netjiese kamer. Die ontbyt was absolute chaos. Nie genoeg tafels en stoele om al die mense te kon akkommodeer nie. Die broodhouers was leeg ons moes vra vir brood. Moes lank wag vir gebakte eiers. Tafel was nie weer netjies gedek nadat gaste klaar ontbyt geëet het nie. Ons moes ons eie eetgerei in die kombuis gaan haal. Ons moes vra vir koffie, niemand wat vir jou kom vra of jy koffie wil hê nie. Die hoeveelheid personeel kon nie almal bedien en gaste tevrede hou nie. Wenk: Blommetyd is besig. Meer personeel en meer hande sal die situasie aanspreek.

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Good enough for one night.

Friendly staff, neat room. The breakfast was absolute chaos. Not enough tables and chairs to accommodate all the people. The bread containers were empty we had to ask for bread. Had to wait a long time for fried eggs. The table was not neatly set again after the guests had finished eating breakfast. We had to fetch our own cutlery from the kitchen. We had to ask for coffee, no one comes to ask you if you want coffee. The amount of staff could not serve everyone and keep guests satisfied. Tip: Flower time is busy. More staff and more hands will address the situation.

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Clanwilliam Hotel 's response

Liewe Engela
Dankie vir u waardevolle insette, ons is besig om veranderinge aan te bring, en ek dink u sal dit duidelik in die Bloemseisoen sien.
Hartlike groete van Charne en die Clanwilliam Hotel span.

Clanwilliam Hotel
Erica S - Apr 2018
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
3/5
Value for money
4/5
Erica S
With partner

Gerieflike verblyf.

Netjiese en gerieflike akkommodasie. Skoon en ruim kamer met die nodige geriewe. Lekker ontbyt. Sal weer oornag.

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Comfortable accommodation.

Neat and comfortable accommodation. Clean and spacious room with the necessary facilities. Nice breakfast. Will stay overnight again.

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Clanwilliam Hotel 's response

Liewe Erica,
Dankie vir die resensie, waardeer ons u terugvoer.
Hartlike groete van Charne en die span.

Clanwilliam Hotel
Stanley H - Sep 2018
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
3/5
Value for money
4/5
Stanley H
With partner

Baie rustige atmosfeer.

Hartlike ontvangs, baie gawe personeel, het verblyf baie aangenaam gemaak.

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Tranquil atmosphere.

Lovely reception, friendly staff made our stay pleasant.

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Clanwilliam Hotel 's response

Liewe Stanley,
Dankie vir die wonderlike terugvoer, ons waardeer dit regtig.
Hartlike groete van Charne en die Clanwilliam Hotel span.

Clanwilliam Hotel
Yolandi T - Aug 2018
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
3/5
Yolandi T
Family with young children

Netjiese, skoon geriewe met genoeg spasie in die familiekamer vir ons gesin van 5.

Ons is vriendelik ontvang en die kamer en badkamer was baie mooi netjies en skoon. Ons het lekker warm en gemaklik geslaap. Net jammer daar is nie 'n ontspanningsarea, buiten die swembad, waar mens 'n drankie kan drink nie, die kroeg en restaurant het eers later oopgemaak, toe kies ons maar koers dorp toe.

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Neat, clean facilities with enough space in the family room for our family of 5.

We were received kindly and the room and bathroom were very nice, neat and clean. We slept nice and warm and comfortably. Just a pity there isn't a relaxation area, apart from the swimming pool, where you can have a drink, the bar and restaurant only opened later, so we just headed for town.

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Clanwilliam Hotel 's response

Liewe Yolandi,
Dankie dat jy die tyd geneem het om jou verblyf te hersien, ons waardeer die terugvoer.
Hartlike groete van Charne en die Clanwilliam Hotel span.

Clanwilliam Hotel
Bennie D - Jul 2018
Overall rating
Cleanliness
5/5
Service
4/5
Location
2/5
Safety
3/5
Value for money
5/5
Bennie D
With partner

Netjiese hotel, vriendelike bestuur en personeel.

Daar was min mense in die hotel die Saterdagaand, so dalk bietjie moeilik om diensvlak te beoordeel. Dit was baie goed. Aandete en ontbyt geëet binne die hotel, was baie goed en smaaklik. Kamer is groot, netjies en skoon en lyk asof onlangs oorgedoen is. Smaakvol gedoen. In hoofstraat geleë, parkering teen koste agter die hotel met elektriese heining en hek. Aan te beveel.

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Neat hotel, friendly management and staff.

There were few people in the hotel on the Saturday night, so maybe a bit difficult to judge service level. It was very good. Dinner and breakfast eaten inside the hotel, were very good and tasty. Room is large, neat and clean and looks like it has been recently redone. Tastefully done. Located on main street, parking at cost behind the hotel with electric fence and gate. To recommend.

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Clanwilliam Hotel 's response

Liewe Bennie,
Dankie dat jy die tyd geneem het om jou onlangse verblyf te hersien. Ons waardeer u terugvoer op die prys.
Hartlike groete van Charne en die span.

Clanwilliam Hotel
Gustav G - Apr 2018
Overall rating
Cleanliness
3/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Gustav G
With partner

Was besonder goed met baie vriendelike mense.

Sien sterre.

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Was particularly good with very friendly people.

See stars.

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Clanwilliam Hotel 's response

Liewe Gustav,
Dankie vir die resensie, ons waardeer u terugvoer.
Hartlike groete van Charne en die span.

Clanwilliam Hotel
Anonymous Guest - Jan 2018
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
3/5
Anonymous Guest
With partner
Anonymous Guest - Sep 2018
Overall rating
Cleanliness
2/5
Service
5/5
Location
4/5
Safety
4/5
Value for money
3/5
Anonymous Guest
With partner

Was peaceful but the hotel needs 'Tender Loving Care'

The hotel needs 'Tender Loving Care'. If rooms are given over to guests, the hotel must make sure the rooms are clean. The shower floor and roof of the bathroom can be cleaned with 'JIK' the black moss will then disappear over typing and the guests will get a feeling that the rooms are clean. The cupboards in the bathroom could also be decently 'mounted' and were loose and the lights did not work in the bathroom. The 'dust bunnies' were smoking in the corners of the room and I don't believe the room was swept out before we received the key. The front view of the hotel also needs mending, even if it is only the side path that is swept and displayed cleanly. All this was reported to the lady at reception.

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Lucy B - Aug 2018
Overall rating
Cleanliness
4/5
Service
4/5
Location
3/5
Safety
4/5
Value for money
3/5
Lucy B
With partner

Aangenaam met hulpvaardige, bedagsame personeel.

Te gemoedkomend ten opsigte van persoonlike behoeftes. 'n Stil kamer en bereid om voorsiening te maak vir ontbyt ten spyte van 'n vroeë vertrek.

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Pleasant with helpful, considerate staff.

Too sympathetic to personal needs. A quiet room and willing to provide for breakfast despite an early departure.

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Clanwilliam Hotel 's response

Liewe Lucy,
Kontak my asseblief, ek wil graag oor u verblyf in meer besonderhede praat.
Hartlike groete van Charne

Clanwilliam Hotel
Rudie B - Aug 2018
Overall rating
Cleanliness
3/5
Service
3/5
Location
4/5
Safety
3/5
Value for money
4/5
Rudie B
With partner

Baie oulik met reuse ontbyt!

Net jammar dat die koninggrootte-bed was nie met ekstra lengte nie - ek is 'n lang man en voete het voor oorgesteek!

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Very cute with huge breakfast!

Just a shame the king size bed wasn't extra long - I'm a tall man and my feet crossed at the front!

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Clanwilliam Hotel 's response

Liewe Rudie
Dankie vir die wonderlike terugvoer, ons waardeer dit regtig.
Hartlike groete van Charne en die Clanwilliam Hotel span.

Clanwilliam Hotel
Willie D - Sep 2018
Overall rating
Cleanliness
3/5
Service
3/5
Location
3/5
Safety
3/5
Value for money
3/5
Willie D
With partner

Great.

Kan gerus meer moeite met besoekers doen. Sal hulp met bagasie na en van kamer waardeer. Gee meer opsies vir sagter kussings. Sit vars melk in kamers.

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Great.

Could make a bigger effort with visitors. Would've appreciated assistance with baggage to and from room. Provide more options for softer pillows. Put fresh milk in rooms.

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Clanwilliam Hotel 's response

Liewe Willie
Dankie dat jy die tyd geneem het om jou verblyf te hersien, ons waardeer u terugvoer op prys.
Hartlike groete van Charne en die span.

Clanwilliam Hotel
Jonathan C - May 2018
Overall rating
Cleanliness
2/5
Service
4/5
Location
3/5
Safety
3/5
Value for money
3/5
Jonathan C
With friends

Dit was baie lekker om by die Clanwilliam Hotel te kan bly.

Daar is 'n paar goed wat my ongelukkig gehad het, een van dit was dat my motor buite pakeer het terwyl daar ander motors binne die hotel pakeer het. Tweedens was die beddegoed nie heeltemal skoon nie. Vir twee dae se verblyf was daar net een toiletrol en 'n klein sepie. Daar was ook net drinkgoed vir een geleentheid.

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It was very nice to be able to stay at the Clanwilliam Hotel.

There are a few things that made me unhappy, one of them was that my car was parked outside while there were other cars parked inside the hotel. Second, the bedding was not completely clean. For a two-day stay, there was only one toilet roll and a small bar of soap. There were also only drinks for one event.

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Clanwilliam Hotel 's response

Liewe Jonathan,
Dankie vir die resensie, ons waardeer u terugvoer.
Ter plaatse parkering is 'n uitdaging, ons het slegs 'n beperkte aantal plekke binne die perseel, maar straatparkeerplek is baie veilig en gemonitor. Wat die Wi-Fi betref, is dit beskikbaar in openbare areas en het dit beperkinge.
Hartlike groete van Charne en die span.

Clanwilliam Hotel
Cristeline H - Jul 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Cristeline H
With partner

I will recommend this place for anyone. Great service and room is stunning.

Hotel is stunning and great service. Clean rooms and friendly people.

Clanwilliam Hotel 's response

Dear Cristeline,
Thank you for the wonderful review, it's always great to receive feedback such as yourselves, the feedback is much appreciated by management and staff.

Clanwilliam Hotel
Jt B - Jun 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Jt B
With partner

Warme vriendelike en hulpvaardige ontvangs op koue aand.

Netjies, goeie kos en flinke en vriendelike personeel.

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Warm friendly and helpful welcome on a cold evening.

Neat, good food and quick and friendly staff.

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Clanwilliam Hotel 's response

Liewe Magda,
Dankie vir die wonderlike resensie, dit is altyd lekker om sulke positiewe terugvoer te kry

Clanwilliam Hotel
Zelda C - Jul 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Zelda C
Family with teenagers

Lieflike, skoon, groot kamers en lekker kos.

Vriendelike personeel. Heerlike ruim kamer met koninggrootte- en enkelbed. Lugreëling het ons kamer heerlik snoesig verwarm. Die kos is heerlik en die porsies ruim.

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Lovely, clean, big rooms and good food.

Friendly staff. Lovely spacious room with king size and single bed. Air conditioning made the room warm and cosy. The food is delicious and the portions are generous.

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Clanwilliam Hotel 's response

Liewe Zelda,
Dankie vir die wonderlike resensie, dit is altyd lekker om sulke positiewe terugvoer te kry. Ons hoop u binnekort weer te akkommodeer.

Clanwilliam Hotel
Karen J - Jul 2017
Overall rating
Cleanliness
5/5
Service
3/5
Location
5/5
Safety
5/5
Value for money
5/5
Karen J
Individual traveller

Accommodation great. Food and service from kitchen staff lousy.

The breakfast for a Hotel of this standard is unacceptable. Once again the cooking sensibility is lacking. The canteen staff are so poorly skilled, which is also unacceptable for a hotel. They should invest in training their staff. They must be taught how to cook, how to present the food. For example, the Sunday lunch was roast potato, mashed sweet potato, white rice, mixed vegetables, chicken pie and a pork chop ALL of which was stacked high on the plate leaving no space on the plate? 3 starches, white rice, (terrible) roast potatoes and mashed sweet potatoes?

Clanwilliam Hotel 's response

Dear Nicky,
Thank you for taking the time to review your stay, feedback such as yours is invaluable in improving our service. Since your last visit, we have appointed a new kitchen manager and I'm sure you will agree with the improvements.

Clanwilliam Hotel
Seugnet D - Apr 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
4/5
Value for money
5/5
Seugnet D
With partner

Fantastiese diens en heerlike kos.

Ons het een aand in die Clanwilliam hotel geslaap vir 'n fietsryresies en dit was heerlik. Groot kamers, goeie diens en baie lekker kos!

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Fantastic service and delicious food.

We slept in the Clanwilliam hotel one night for a cycling race and it was lovely. Big rooms, good service and very good food!

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Clanwilliam Hotel 's response

Goeiedag Seugnet,

Fantasties! Ons is bly dat jy jou tyd geniet het met ons.

Clanwilliam Hotel
Yolandie S - Dec 2017
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Yolandie S
Family with young children

Gerieflike verblyf in die middel van die dorp en die swembadkamers is baie lekker.

Vriendelike diens, goeie ligging en gerieflike kamers.

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Comfortable accommodation in the center of town and the pool rooms are very nice.

Friendly service, good location and comfortable rooms.

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Clanwilliam Hotel 's response

Dear Yolandie S
Dankie dat jy die tyd geneem het om jou onlangse verblyf te hersien. Jou terugvoer word waardeer deur bestuur en personeel.

Clanwilliam Hotel
Candice Leigh H - Dec 2017
Overall rating
Cleanliness
5/5
Service
3/5
Location
4/5
Safety
5/5
Value for money
5/5
Candice Leigh H
On business

Na 'n stresvolle werksdag is dit die perfekte ligging om te ontspan.

Na 'n vol dag van werk, was dit die perfekte heenkome om die dag af te sluit. Ons het gebruik gemaak van die swembad en het ons ten volle geniet. Lekker rustige heenkome en die kos was ook fantasties.

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After a stressful day at work, this is the perfect location to relax.

After a full day of work, it was the perfect place to end the day. We used the pool and thoroughly enjoyed ourselves. A nice peaceful retreat and the food was also fantastic.

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Clanwilliam Hotel 's response

Dear Candice H,
Dankie dat jy die tyd geneem het om jou onlangse verblyf te hersien. Jou terugvoer word waardeer deur bestuur en personeel.

Clanwilliam Hotel
Hannelie V - Apr 2017
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Hannelie V
With partner

Ons was baie tevrede met die kamer, diens en almal was vriendelik en behulpsaam, ontbyt was heerlik en gesellig.

Ek sal net glad nie die aandete aanbeveel nie, die straat het baie lawaai, die Spar en drankwinkel is net 100 meter verder en dit is baie steurend.

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We were very happy with the room, service and everyone was friendly and helpful, breakfast was nice and cosy.

I will just not recommend the dinner at all, the street made a lot of noise, the Spar and liquor store is just 100 m down the road and is very bothersome.

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Clanwilliam Hotel 's response

Goeiedag Hannelie,

Dankie vir jou opmerkings, ons is bly dat jy jou tyd hier by ons geniet het.

Clanwilliam Hotel
Hanlie R - Nov 2017
Overall rating
Cleanliness
4/5
Service
4/5
Location
3/5
Safety
4/5
Value for money
4/5
Hanlie R
Family with teenagers

Aangename verblyf.

Die familiekamer wat ons gekry het, was ruim en netjies. Die personeel was vriendelik en baie behulpsaam.

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Pleasant stay.

The family room we got was spacious and tidy. The staff were friendly and very helpful.

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Clanwilliam Hotel 's response

Liewe Hanlie R,
Dankie dat jy die tyd geneem het om jou onlangse verblyf te hersien. Jou terugvoer word waardeer deur bestuur en personeel.

Clanwilliam Hotel
Derik En Estelle P - Aug 2017
Overall rating
Cleanliness
4/5
Service
3/5
Location
3/5
Safety
4/5
Value for money
3/5
Derik En Estelle P
With partner

Skoon, moderne kamer. Goeie ontbyt.

Skoon moderne kamer en goeie ontbyt. Meer geskik vir sakereisiger. Parkering behoort beter organiseer te word. Inligting oor omgewing en restaurante moet beskikbaar wees in elke kamer.

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Clean, modern room. Great breakfast.

Clean, modern room and great breakfast. More suitable for business travellers. Parking should be better organised. Information about the environment and restaurants should be provided in every room.

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Clanwilliam Hotel 's response

Liewe Estelle,
Dankie dat jy die tyd geneem het om jou onlangse verblyf te hersien. Jou terugvoer word waardeer.

Clanwilliam Hotel
Lida G - Aug 2016
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Lida G
With partner

Alles wat ons nodig gehad het vir gerieflike verblyf.

Vir ons was dit gerieflike, veilige verblyf binne loopafstand van besienswaardighede soos die kunshuis en die veldblomskou. Ons kon ook maklik na plekke ry waar mooi blomme te sien is.

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Everything we needed for comfortable stay.

Comfortable, safe accommodation within walking distance from attractions, such as the art house and the flower show. Easy access to places with beautiful flowers.

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Clanwilliam Hotel 's response

Goeiedag Lida,

Dankie dat jy ons Hotel gekies het, ons is baie bly dat jy jou tyd met ons geniet het. Ons sien uit om jou weer te sien.

Clanwilliam Hotel
Melanie A - Jun 2016
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Melanie A
Individual traveller

Baie lekker daar gebly!

Kamers was baie netjies en skoon. Regtig waarde vir geld. Sal weer daar gaan bly.

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Very nice stay!

Rooms were neat and clean. Really good value for money. Will stay there again.

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Clanwilliam Hotel 's response

Ons is bly jy het jou tyd geniet en dankie vir jou opmerkings.

Clanwilliam Hotel
Riana V - May 2016
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Riana V

Fantasties!

Baie mooi, skoon en gerieflike kamers. Vriendelike personeel.

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Fantastic!

Very pretty, clean and comfortable rooms. Friendly staff.

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Clanwilliam Hotel 's response

Ons is bly jy het jou tyd geniet, en dankie vir jou opmerkings.

Clanwilliam Hotel
Marietjie V - Oct 2016
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
5/5
Marietjie V
With partner

Sal beslis weer teruggaan vir 'n langer kuier.

Mense is baie vriendelik en atmosfeer is puik. Wes-Kaap is in 'n ander klas.

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Will definitely go back again for a longer visit.

People are very friendly and atmosphere is great. Western Cape is in a different class.

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Clanwilliam Hotel 's response

Ons is bly jy het jou tyd geniet het, en dankie vir jou opmerkings. Ons sien uit om jou weer te sien.

Clanwilliam Hotel
Ken R - Mar 2016
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
5/5
Ken R
With friends

A touch of Old World charm.

Warm welcome from reception staff. Their knowledge of Clanwilliam and it's surrounds surpassed any travel guide book. Housekeeping were efficient and rooms were normally made up by the time breakfast was over. Food in the restaurant was good, wholesome cooking and very good value.

Clanwilliam Hotel 's response

Good Day Ken,

We are glad you had a good time, and hope to see you again in the future.

Clanwilliam Hotel
Lilooet D - Dec 2016
Overall rating
Cleanliness
4/5
Service
3/5
Location
5/5
Safety
5/5
Value for money
5/5
Lilooet D
With partner

Hanteerbaar.

Reuse kamer, karakterloos gemeubileer, maar skoon en netjies.

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Manageable.

Huge room, characterlessly furnished, but clean and tidy.

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Clanwilliam Hotel 's response

Goeiedag Robert,

Dankie vir jou opmerkings, dit help ons om te verbeter.

Clanwilliam Hotel
Pieter S - Dec 2016
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Pieter S
With friends

Baie aangenaam.

Als soos mens sal verwag van 'n Kaapse hotel in 'n mooi klein dorpie!

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Very pleasant.

Everything as you'd expect from a Cape hotel in a beautiful little town.

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Clanwilliam Hotel 's response

Goeiedag Pieter

Ons is bly jy het jou tyd geniet het, en dankie vir jou opmerkings.

Clanwilliam Hotel
Jan H - Sep 2016
Overall rating
Cleanliness
4/5
Service
2/5
Location
3/5
Safety
4/5
Value for money
3/5
Jan H
With partner

Kamers is gerieflik en netjies. Diens in restaurant was uiters swak.

Ons ervaring van die restaurant was uiters teleurstellend. Die meeste van die gaste moes die Vrydagaand meer as 'n uur wag vir hulle kos. Sommige het na 'n halfuur waarin geen kelner aan hulle aandag geskenk het nie opgestaan en geloop. Een tafel van ses het hulle kos na 'n uur en 'n half ontvang en moes van hul geregte terugstuur omdat die hoendergereg nog rou was.

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Rooms are comfortable and tidy. Service in restaurant was extremely poor.

Our experience of the restaurant was extremely disappointing. Most of the guests had to wait more than an hour for their food on Friday evening. Some got up and walked after half an hour in which no waiter paid attention to them. One table of six received their food after an hour and a half and had to send some of their dishes back because the chicken dish was still raw.

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Clanwilliam Hotel 's response

Goeiedag Jan

Dankie vir jou opmekrings, dit help ons om te verbeter.

Clanwilliam Hotel
Anonymous Guest - Aug 2016
Overall rating
Cleanliness
4/5
Service
2/5
Location
4/5
Safety
3/5
Value for money
3/5
Anonymous Guest
With partner

Average.

We waited almost an hour for our meal, because there was a "film crew" and they were probably more important than us!

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Jurie G - Dec 2016
Overall rating
Cleanliness
3/5
Service
4/5
Location
1/5
Safety
2/5
Value for money
3/5
Jurie G
With partner

Vriendelike mense, goeie diens, gerieflike kamer, maar beperkte veilige parkering en die kos is nie op standaard nie.

Die hotel se uitgang is op die sypaadjie. Straat-parkering is meeste van die tyd die enigste opsie aangesien die parkering in die agterplaas beperk en baie beknop is, en dis veral 'n probleem as jy meer as een nag oorbly soos wat ons gedoen het. Daar is geen sitkamer (lounge) nie, en die gemakstoele in die slaapkamer nie baie "gemaklik" nie. Straatgeraas is prominent as gevolg van die ligging. Die ontbyt was maar so-so en die een aand wat ons wel daar aandete genuttig het, was die kos swak.

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Friendly people, good service, comfortable room, but limited safe parking and the food is not up to standard.

The hotel's exit is on the sidewalk. Street parking is the only option most of the time as the parking in the back yard is limited and very cramped, and it's especially a problem if you're staying more than one night like we did. There is no lounge, and the armchairs in the bedroom are not very "comfortable". Street noise is prominent due to the location. The breakfast was only so-so and the one night we did have dinner there, the food was poor.

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Clanwilliam Hotel 's response

Goeiedag Jurie,

Dankie vir jou opmerkings. dit helps ons verbeter.

Clanwilliam Hotel
Greg K - Sep 2016
Overall rating
Cleanliness
2/5
Service
1/5
Location
2/5
Safety
2/5
Value for money
1/5
Greg K
With friends

The 'Olde World' charm of the Clanwilliam Hotel has totally been wiped out!

I last visited the Clanwilliam Hotel in 1990 - it was delightful! This new hotel is rather austere & characterless! The first presentation of my bill reflected an overcharge of some R400. Unacceptable! Sorry, I will not be returning.

Clanwilliam Hotel 's response

Good Day Greg,

Thank you for visiting us, we do apologise for the overcharge, but trust it was corrected.

Clanwilliam Hotel
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  • Capacity: 72 people
  • All ages welcome
  • Check-in: 14:00 to 19:00
    Check-out: 10:00
  • Address: 22 Hoof Street, Clanwilliam, 8120, Western Cape
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https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAAJDNmOTUxYzU2LWFlODgtNDdlMi05ZDdiLTMzOTQyZjQ1ZGEyZg?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R1 590 per night, for 2 ppl 106 5 1 4 22 Hoof Street Clanwilliam 8120 Western Cape 021 201 8900 14:00-19:00 10:00 -32.17927660184 18.89315642943