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Claptons 16

6 reviews
Self Catering

Review Summary

3.8 out of 5from 6 reviews for Claptons 16
Cleanliness
4.0/5
Service
3.7/5
Location
3.5/5
Safety
4.0/5
Value for money
3.7/5
Heidie B - Jan 2023
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Heidie B
Family with young children

Goed.

Ons kuier was aangenaam. Ek sal voorstel dat die matrasse van die beddens vervang word. Vreeslik in gelê en baie hard. Was ongemaklik maar ander as dit was als daar wat benodig was.

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Well.

Our visit was pleasant. I would suggest that the mattresses of the beds be replaced. Terribly laid in and very hard. Was uncomfortable but other than that it was what was needed.

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Claptons 16 's response

Good day,
We are sorry about the inconvenience.
We have not had any complaints before. It will be taken up with the landlord.
Regards,

Claptons 16
Wimpie O - Jan 2024
Overall rating
Cleanliness
4/5
Service
3/5
Location
2/5
Safety
5/5
Value for money
2/5
Wimpie O
Family with teenagers

Eienaar 'n groot probleem.

Agent was uitstekend, maar eienaar nie akkommoderend nie.

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Owner a big problem.

Agent was excellent but owner not accommodating.

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Claptons 16 's response

Thank you Wimpie. Sorry for the inconvenience with the kayak. Have an amazing 2024.

Claptons 16
Anonymous Guest - Jun 2022
Overall rating
Cleanliness
5/5
Service
4/5
Location
2/5
Safety
2/5
Value for money
4/5
Anonymous Guest
Family with young children
Tracy B - Mar 2021
Overall rating
Cleanliness
1/5
Service
1/5
Location
3/5
Safety
3/5
Value for money
2/5
Tracy B
Family with young children

Not what I expected.

Was very dissapointed in Claptons. Very dirty. Sleeper couch when opened was full of crumbs and dirt. Equipment in unit very outdated. Braai grid was so rusty. Too much hidden furniture behind couches and under beds. No basic coffee, sugar or tea provided. Fridge so rusty and old refused to store my food in it.

Claptons 16 's response

I am very sorry for any inconvenience and already forwarded it to the owner.
As our staff worked under much pressure they did not open the sleeper couch as there were only 4 guests booked and they should not need the sleeper couch. I can assure you we very seldom get complaints of cleanliness of our accommodation.
There is a new fold up braai next to the fridge for use by guests.
As there is no other space some items were hidden under beds where guests not normally needs access to.
Please see other Reviews on TravelGround. People are normally very happy with this unit.

Claptons 16
Marianna B - Oct 2020
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Marianna B
With partner

Ek kan Watersideliving Claptons 16 enige tyd aanbeveel. Alles was skoon en netjies. Ons het geen probleme ondervind nie

Ek kan Watersideliving Claptons 16 enige tyd aanbeveveel. Ons het geen probleme met reëlings of verblyf ondervind nie. Personeel was vriendelik en baie behulpsaam.

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I can recommend Watersideliving Claptons 16 anytime. Everything was clean and tidy. We didn't have any problems

I can recommend Watersideliving Claptons 16 anytime. We had no problems with arrangements or accommodation. Staff were friendly and very helpful.

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Joey D - Mar 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Joey D
Family with teenagers

Asemrowend.

Pragtige plek, gemaklike huis weg van die huis af. Sal weer gaan.

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Breathtaking.

Beautiful place, comfortable home away from home. Will go again.

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  • Capacity: 4 people
  • All ages welcome
  • Check-in: 14:00 to 00:00
    Check-out: 10:00
  • Address: Island Palm Drive, Jeffreys Bay, 6331, Eastern Cape
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAAGnNdAp30QJH9D3X4tPtUEU03Ox3Glqg2GEYDtjp4Eh4oAfOYD0?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R1 875 per night (sleeps 4) 6 5 1 4 Island Palm Drive Jeffreys Bay 6331 Eastern Cape 021 201 8900 14:00-00:00 10:00 -34.075977777778 24.919416666667