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Coach House Hotel and Spa

Review Summary

3.8 out of 5from 11 reviews for Coach House Hotel and Spa
Cleanliness
3.6/5
Service
3.5/5
Location
4.2/5
Safety
3.9/5
Value for money
3.7/5
Leane S - Sep 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Leane S
With partner

Baie mooi geleë, vriendelike personeel.

Waarde vir geld. Baie mooi omgewing.

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Very nice location, friendly staff.

Value for money. Very nice environment.

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Grant F - Jan 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Grant F
With partner

We had a great stay.

We struck a great repour with Takalani. The remainder of the staff was also courteous and friendly. The disappointment was the spa was closed and we weren't advised at all. Other than that, it was a great experience and can recommend it to anyone. I loved the old-school woodwork finishes all over the property.

Magie M - Mar 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
3/5
Safety
5/5
Value for money
5/5
Magie M
With partner

Enjoyable, definitely coming back soon.

It was super nice, dinner and breakfast were delicious.

Coach House Hotel and Spa 's response

Good day,
Thank you for your positive feedback.
Looking forward to your next stay.

Coach House Hotel and Spa
Lauren F - Oct 2024
Overall rating
Cleanliness
1/5
Service
2/5
Location
5/5
Safety
2/5
Value for money
1/5
Lauren F
With partner

Very disappointing!

Extremely disappointing to see the hotel in such a state of disrepair and neglect. It didn't just lack maintenance, but the litter in the hotel gardens and the state of the gardens was sad to see, with trees just cut down and left where they fell, and basic removal of weeds not done. The lady at reception was extremely rude and clearly put out by the fact that we had arrived before 2pm, which was not a very nice start to our stay.

Liesl B - Aug 2023
Overall rating
Cleanliness
3/5
Service
1/5
Location
1/5
Safety
2/5
Value for money
3/5
Liesl B
With partner

A gem that that has lost its sparkle.

The room is very good and spacious. Service from check-in to the restaurant was appalling. Food is inedible and you do not have a choice, as you are nowhere near any other eating facilities. Breakfast was an absolute disaster, by 09h30 no bacon, mince, chicken livers or anything on the buffet. You were left with an omelette that the chef cooked to order but he could not even get the correct ingredients into your omelette as ordered. Although I understand that the venue is child-friendly, the noise in the restaurant from children at dinner was unacceptable. The fake plastic flowers on the tables are absolutely "kitch". Surely being in Tzaneen you could have just put a bouganvilla flower or an azalea on the table.

Doreen S - Mar 2022
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
5/5
Doreen S
With partner

Rustige wegbreek na 'n lang jaar.

Ideale plek vir 'n jaarlikse wegbreek vir ons, 'n hele week van rus en lekker eet. Buiteseisoen, nie te besig met rustige restaurant, kroeg en spa op versoek.

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Peaceful getaway after a long year.

Ideal place for an annual getaway for us, a whole week of rest and good food. Off season, not too busy with quiet restaurant, bar and spa on request.

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Doreen S - Mar 2021
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
5/5
Doreen S
With partner

Een van ons beste en rustigste vakansies in 'n lang tyd.

Spa-pryse baie billik, heerlike staproete rondom die hotel en spa - al die pad plavei.

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One of our best and most peaceful holidays in a long time.

Spa prices very reasonable, lovely walking route around the hotel and spa - paved all the way.

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Tom L - Sep 2021
Overall rating
Cleanliness
1/5
Service
1/5
Location
4/5
Safety
3/5
Value for money
1/5
Tom L
With partner

Covid trap, swak diens en oneetbare kos.

Sien sterre.

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Covid trap, poor service and inedible food.

See stars.

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Francois L - Nov 2016
Overall rating
Cleanliness
2/5
Service
2/5
Location
4/5
Safety
3/5
Value for money
3/5
Francois L
With partner

Lekker kos en rustige omgewing.

Nie meer dieselfde hotel as vroeër jare nie. Net maar nog 'n hotel. Kamers en tuine verwaarloos. Ontvangs vriendelik, maar geen inligting word gegee nie. Moet maar vra. Kamer eers 14:00 kom skoonmaak. Het gereën en moes in deurmekaar kamer kuier. Inligtingbrosjure in kamer uit toet se dae. Ou vuil poskaarte binne-in. Bedlampe hang skeef. Daar word nie aandag aan fyn detail gegee nie. Lêstoele by swembad van swak gehalte (maak seer as jy daarop lê). Hotel kort opknapping. Personeel vriendelik.

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Good food and a relaxing environment.

Not the same hotel as in previous years. Now just a hotel. Rooms and gardens have been neglected. Reception is friendly, but no information is given. You'll have to ask. Rooms are only cleaned at 14:00. It rained and we had to spend our time in an untidy room. The information brochure in the rooms is from quite a few years ago. Old, dirty postcards inside. The bedlamp is skew. Very little attention to detail. The reclining chairs at the swimming pool is of poor quality (painful to lie on). Hotel needs a renovation. Staff friendly.

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Coach House Hotel and Spa 's response

Geagte Waardevolle Guest Dankie vir die tyd geneem het om te hersien die koetshuis Hotel en Spa. Uitnemendheid in kliëntediens is baie belangrik vir ons. Jou soorte woorde word waardeer en dit help ons om te weet dat ons die handhawing van die standaarde wat ons streef daarna om te lewer. Jou kommentaar sal hersien word deur die betrokke lynbestuurder en sal opgeneem word met die huishouding. Aanvaar asseblief ons opregte verskoning vir enige ongerief ervaar by hierdie geleentheid. Ons wil graag van hierdie geleentheid gebruik maak om u te bedank, en waardeer jou ondersteuning.

Vriendelike groete personeel en bestuur koetshuis Hotel en Spa

Coach House Hotel and Spa
Nicoleen T - Mar 2015
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Nicoleen T
On business

Ons het alles by ons verblyf in orde gevind.

By die Coach House Hotel en Spa stap mens terug in tyd. Die ouwêreldse atmosfeer en koninklike behandeling was 'n belewenis. Ons het die kamers skoon en gerieflik gevind. Die personeel was almal vandat ons gearriveer totdat ons vertrek het almal uiters beleef, vriendelik en hulpvaardig. Ontbyt was ingesluit in ons bespreking en ons het ook 'n aandete in die restaurant geniet - baie goed geprys en elke dis was heerlik! Ons sal definitief weer by die Coach House tuisgaan en ook aanbeveel by al ons vriende en kennisse.

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We found everything in order at our stay.

At the Coach House Hotel and Spa you step back in time. The old world atmosphere and royal treatment was an experience. We found the rooms clean and comfortable. The staff were all extremely polite, friendly and helpful from the time we arrived until we left. Breakfast was included in our booking and we also enjoyed dinner in the restaurant - very well priced and every dish was delicious! We will definitely stay at the Coach House again and also recommend it to all our friends and acquaintances.

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Coach House Hotel and Spa 's response

Geagte Waardevolle Guest Dankie vir die tyd geneem het om te hersien die koetshuis Hotel en Spa. Uitnemendheid in kliëntediens is baie belangrik vir ons. Jou soorte woorde word waardeer en dit help ons om te weet dat ons die handhawing van die standaarde wat ons streef daarna om te lewer. Jou kommentaar sal hersien word deur die betrokke lynbestuurder en sal opgeneem word met die huishouding. Aanvaar asseblief ons opregte verskoning vir enige ongerief ervaar by hierdie geleentheid. Ons wil graag van hierdie geleentheid gebruik maak om u te bedank, en waardeer jou ondersteuning.

Vriendelike groete personeel en bestuur koetshuis Hotel en Spa

Coach House Hotel and Spa
Charlotta B - Aug 2011
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Charlotta B
With partner

We enjoyed our stay at Coach House Hotel!

Coach House Hotel is situated in a beautiful spot with wonderful views on the Drakensberg mountains! The history of the hotel goes a long way back. The furnishings in the Coach House Hotel rooms are oldish and may need some change at a certain stage. The room that we were booked in had a very strong smoke smell from the fireplace inside the room. We asked for an alternative room and the staff gladly assisted us. Our room had all the amenities that you would expect from a 5 star hotel, except for the fact that there were no bath sheets, but only bath towels. The food served in the restaurant was excellent!!

Coach House Hotel and Spa 's response

Dear Valued Guest Thank you for taking the time to review the Coach House Hotel and Spa. Excellence in customer care is extremely important to us. Your kinds words are appreciated and it helps us to know that we maintaining the standards we aim to deliver. Your comments will be reviewed by the Line Manager concerned and will be taken up with the housekeeping. Please accept our sincere apologies for any inconvenience experienced on this occasion. We would like to take this opportunity to thank you, and value your support.

Warm Regards,
Staff and Management Coach House Hotel and Spa.

Coach House Hotel and Spa
From
From R 1 649
per night (sleeps 2)
From
R 1 649
per night (sleeps 2)
Make a Booking
  • Capacity: 78 people
  • All ages welcome
  • Check-in: 14:00 to 00:00
    Check-out: 10:00
  • Address: Old Coach Road, Agatha, Tzaneen, 0850, Limpopo
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAAb39f65e3ceee5f8a41a7ed35f6891ad465373d2cda89d43d6434308f04138727253d6afd7cc3f3bf5910afaddd09bb9405fa?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R1 649 per night (sleeps 2) 11 5 1 4 Old Coach Road Agatha 0850 Limpopo 021 201 8900 14:00-00:00 10:00 -23.940277777778 30.151944444444
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